29 Oracle Fusion jobs in Malaysia

Senior Functional Consultant (Oracle Fusion HCM & OPA)

EPAM Systems Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia Join or sign in to find your next job

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Senior Functional Consultant (Oracle Fusion HCM & OPA)

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EPAM Systems Senior Functional Consultant (Oracle Fusion HCM & OPA)

EPAM Systems Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 days ago Be among the first 25 applicants Join to apply for the

Senior Functional Consultant (Oracle Fusion HCM & OPA)

role at

EPAM Systems Get AI-powered advice on this job and more exclusive features. We are seeking a highly skilled

Oracle Fusion HCM Specialist

with strong hands-on experience in

Oracle Process Automation (OPA)

and

Oracle Journeys . You’ll play a key role in automating HR and ERP-related business processes across our Oracle Cloud platform. This is a techno-functional role requiring close collaboration with HR, IT, and Finance stakeholders to drive user-centric digital transformation.

Responsibilities

Design and implement Oracle Process Automation (OPA) workflows within HCM and ERP modules Configure and maintain Oracle Journeys, Checklist Templates and Workforce Structures Integrate OPA into Journey flows for seamless user experiences Collaborate with HR and business teams to gather requirements and design automation logic Provide support and training to end users on automation processes and tools

Requirements

8+ years of experience with Oracle Fusion HCM Cloud, including: Global Core HR, Compensation, Absence Management Journey creation and Workforce Structures Strong experience with Oracle Process Automation Service (OPA) – including workflow design, integration and deployment Experience working with Oracle ERP Cloud (e.g., Finance, Procurement) Excellent communication and stakeholder collaboration skills

Nice to have

Experience with Oracle Integration Cloud (OIC) or Visual Builder Exposure to cross-functional process automation between HCM and ERP

We offer

By choosing EPAM, you're getting a job at one of the most loved workplaces according to Newsweek 2021 & 2022&2023. Employee ideas are the main driver of our business. We have a very supportive environment where your voice matters You will be challenged while working side-by-side with the best talent globally. We work with top-notch technologies, constantly seeking new industry trends and best practices We offer a transparent career path and an individual roadmap to engineer your future & accelerate your journey At EPAM, you can find vast opportunities for self-development: online courses and libraries, mentoring programs, partial grants of certification, and experience exchange with colleagues around the world. You will learn, contribute, and grow with us

Life at EPAM

EPAM is a leader in the fastest-growing segment (product development/digital platform engineering) of the IT industry. We acquired Just-BI in 2021 to reinforce our leading position as a global Business Intelligence services provider and have been growing rapidly. With a talented multinational team, we provide data and analytics expertise We are currently involved in end-to-end BI design and implementation projects in major national and international companies. We are proud of our entrepreneurial start-up culture and are focused on investing in people by creating continuous learning and development opportunities for our employees who deliver engineering excellence for our clients

Seniority level

Seniority level Mid-Senior level Employment type

Employment type Full-time Job function

Job function Business Development, Information Technology, and Engineering Industries Software Development and IT Services and IT Consulting Referrals increase your chances of interviewing at EPAM Systems by 2x Get notified about new Senior Functional Consultant jobs in

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Solution Architect – Oracle ERP (EBS and Fusion Apps)

NextLabs, Inc. provides zero trust data-centric security software to protect business critical data and applications. Our patented dynamic authorization technology and industry leading attribute-based zero trust policy platform helps enterprises identify and protect sensitive data, monitor and control access to the data, and prevent regulatory violations – whether in the cloud or on premises. The software automates enforcement of security controls and compliance policies to enable secure information sharing across the extended enterprise. NextLabs has some of the largest global enterprises as customers and has strategic relationships with industry leaders such as SAP, Siemens, Microsoft, AWS, Accenture, Deloitte, Infosys, and IBM.

NextLabs provides large enterprises with a policy-driven approach to automate data security policy and compliance procedure to prevent unauthorized access and data breach. NextLabs’ policy management platform and universal enforcement solutions enable centrally managed information control policy across all applications, data, and digital business processes.

NextLabs is looking for a highly motivated Solution Architect who is passionate about developing complex solutions for our strategic customers using the NextLabs Data-centric security for Oracle product line. You will help define solution strategy, drive design and technical implementation, and architect innovative solutions. You will work on diverse projects from gathering customer requirements to implementing the solution, providing Information Security and Compliance solution for Global 2000 companies.

This position requires excellent client services and technical skills with expertise in architecture, design, and implementation of information security software, identity and access management system, or enterprise software. Successful candidates should have a high energy level, experience within product development or consulting organizations, and the ability to communicate clearly and effectively with both business and technical audiences.

Responsibilities

• Manage technical feasibility analysis, technology research, design and development of new functionality and integration with key applications and services under Oracle ecosystems.
• Design new solution extensions based on customer requirements.
• Provide solution architecture and design guidance to the implementation team.
• Work with the engineering team to develop, configure and implement the solution as per the product standards to meet business requirements.
• Monitor the work of the technical team and ensure standards are adhered to in accordance with Oracle Application extensions and plug-ins.
• Ensure technical integrity of projects, making sure that common technical elements are leveraged, and that work is not duplicated.
• Work with and advise the QA team on the design of test plans, test cases, and on automation.
• Participate in product roadmap and product strategy definition.
• Help and review with the creation of training, product, and solution documentation.
• Coordinate with other technical teams to ensure compatibility with other NextLabs components that interface with NextLabs Data Centric Security for Oracle.
• Hold self and others accountable to the committed deadlines and ensure successful deliverables.
• Take an active role in the development of other team members.
• Engage with leading customers and strategic partners to identify and validate requirements and translate to solution design.
• Lead team in driving and delivering customer solutions.
• Perform integration architecture and infrastructure design activities.
• Participate in resolving technology integration problems.
• Act as a mentor, coach, and provide training to engineers and consultants by sharing solution and technical expertise.
• Ensure customer satisfaction through quality work and effective communication throughout projects.

Requirements

• BS degree in computer science / engineering or equivalent.
• 6+ years’ experience working with Oracle Applications – implementation, systems integration, or architect role.
• Good understanding of Oracle Applications best practices.
• Excellent expertise in Oracle ADF development with very good understanding of the Financials, Procurement, SCM, and CRM application.
• Expert in analyzing, creating system specifications, and developing tests and implementing business solutions utilizing Oracle technologies.
• Extensive development experience using ADF Services and SOA Composite Services, Oracle SQL and PL/SQL Programming, and SDO developments.
• Experience working with interfaces in addition to Web Services, such as Java connectors and Rest APIs communicating with 3rd party applications.
• Good experience with security concepts, Oracle Web Service Manager (OWSM), and ideally have experience implementing IAM.
• Demonstrated knowledge of Oracle Application Development Technologies and OCI.
• Experience with Java based development is a plus.
• Experience in working with Oracle Cloud and other cloud-based technologies.
• Experience managing projects and working with a team of engineers.
• Expertise in doing solution demos and presentations to customers/business stakeholders/architects.
• Exposure to data privacy and data governance is a plus.
• Ability to assess and manage technical risks and issues.
• Able to report both verbally and in writing to executive level.
• Good communication skills and a proven ability to meet deadlines without compromising quality.

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Solution Architect – Oracle ERP (EBS and Fusion Apps)

NextLabs, Inc. provides zero trust data-centric security software to protect business critical data and applications. Our patented dynamic authorization technology and industry leading attribute-based zero trust policy platform helps enterprises identify and protect sensitive data, monitor and control access to the data, and prevent regulatory violations – whether in the cloud or on premises. The software automates enforcement of security controls and compliance policies to enable secure information sharing across the extended enterprise. NextLabs has some of the largest global enterprises as customers and has strategic relationships with industry leaders such as SAP, Siemens, Microsoft, AWS, Accenture, Deloitte, Infosys, and IBM. NextLabs provides large enterprises with a policy-driven approach to automate data security policy and compliance procedure to prevent unauthorized access and data breach. NextLabs’ policy management platform and universal enforcement solutions enable centrally managed information control policy across all applications, data, and digital business processes. NextLabs is looking for a highly motivated Solution Architect who is passionate about developing complex solutions for our strategic customers using the NextLabs Data-centric security for Oracle product line. You will help define solution strategy, drive design and technical implementation, and architect innovative solutions. You will work on diverse projects from gathering customer requirements to implementing the solution, providing Information Security and Compliance solution for Global 2000 companies. This position requires excellent client services and technical skills with expertise in architecture, design, and implementation of information security software, identity and access management system, or enterprise software. Successful candidates should have a high energy level, experience within product development or consulting organizations, and the ability to communicate clearly and effectively with both business and technical audiences. Responsibilities

Manage technical feasibility analysis, technology research, design and development of new functionality and integration with key applications and services under Oracle ecosystems. Design new solution extensions based on customer requirements. Provide solution architecture and design guidance to the implementation team. Work with the engineering team to develop, configure and implement the solution as per the product standards to meet business requirements. Monitor the work of the technical team and ensure standards are adhered to in accordance with Oracle Application extensions and plug-ins. Ensure technical integrity of projects, making sure that common technical elements are leveraged, and that work is not duplicated. Work with and advise the QA team on the design of test plans, test cases, and on automation. Participate in product roadmap and product strategy definition. Help and review with the creation of training, product, and solution documentation. Coordinate with other technical teams to ensure compatibility with other NextLabs components that interface with NextLabs Data Centric Security for Oracle. Hold self and others accountable to the committed deadlines and ensure successful deliverables. Take an active role in the development of other team members. Engage with leading customers and strategic partners to identify and validate requirements and translate to solution design. Lead team in driving and delivering customer solutions. Perform integration architecture and infrastructure design activities. Participate in resolving technology integration problems. Act as a mentor, coach, and provide training to engineers and consultants by sharing solution and technical expertise. Ensure customer satisfaction through quality work and effective communication throughout projects. Requirements

BS degree in computer science / engineering or equivalent. 6+ years’ experience working with Oracle Applications – implementation, systems integration, or architect role. Good understanding of Oracle Applications best practices. Excellent expertise in Oracle ADF development with very good understanding of the Financials, Procurement, SCM, and CRM application. Expert in analyzing, creating system specifications, and developing tests and implementing business solutions utilizing Oracle technologies. Extensive development experience using ADF Services and SOA Composite Services, Oracle SQL and PL/SQL Programming, and SDO developments. Experience working with interfaces in addition to Web Services, such as Java connectors and Rest APIs communicating with 3rd party applications. Good experience with security concepts, Oracle Web Service Manager (OWSM), and ideally have experience implementing IAM. Demonstrated knowledge of Oracle Application Development Technologies and OCI. Experience with Java based development is a plus. Experience in working with Oracle Cloud and other cloud-based technologies. Experience managing projects and working with a team of engineers. Expertise in doing solution demos and presentations to customers/business stakeholders/architects. Exposure to data privacy and data governance is a plus. Ability to assess and manage technical risks and issues. Able to report both verbally and in writing to executive level. Good communication skills and a proven ability to meet deadlines without compromising quality.

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Basic Job Functions:

Primary function is to serve as a Oracle Fusion Support Analyst for Oracle Transportation Management, Warehouse Management Cloud and Inventory Management Cloud ERP in the support, enhancement and projects related to these systems. Provide guidance to onshore/offshore support resources and serve as ansubject matter experts (SME) to support and drive timely incident resolution consistent with SLA.Responsible for driving the analysis and evaluation of user business problems and development of system recommendations to meet requirements including problem definition, evaluation of requirements, configuration, testing and implementation.

Experience:

• Minimum 5 years of work experience with ERP systems (preference is for Oracle Fusion Cloud with OTM and WMS experience).
• Minimum 2 or more ERP full lifecycle implementation
• Knowledge of ERP relevant module(s) required
• ITIL Foundation Training & Certification preferred

Education:

• Bachelor’s degree in Computer Science/Information Technology or Supply Chain Mgmt in the areas of Production Operations, Logistics, Purchasing, Inventory Control, Warehouse Mgmt or equivalent

Required Skills:

• Experience in Oracle Cloud Transportation Management (OTM) and Warehouse Management Systems (WMS).
• Strong background in logistics, supply chain, and manufacturing processes, with hands-on experience in Oracle Cloud ERP configurations and integrations.
• Oracle Transportation Management (OTM) Skill-sets:
  • Lead the support, configuration and implementation of Oracle Cloud OTM modules.
  • Understanding of master data setup: regions, lanes, rates, locations, item/location masters, service providers, and carrier calendars.
  • Design and configure screen sets, manager layouts, menus, and user configurations.
  • Order release creation via PO/SO/TO from ERP.
  • Knowledge of shipment lifecycle: buy shipment creation, shipment groups for ocean bookings, booking updates/cancellations, and tendering.
  • Monitor and update shipment tracking events and milestones.
  • Process POD events and ensure updates to ERP.
  • Manage shipment documents (e.g., PODs).
  • Invoice creation, approval, and voucher transmission to ERP Financials.
  • Manage EDI transactions with 3PLs and ensure smooth integration with Oracle ERP and WMS.
  • Troubleshoot OTM-related issues and recommend process improvements.
• Warehouse Management System (WMS) and Inventory Management Skill-sets:
  • Lead the support, configuration and implementation of Oracle Cloud WMS modules.
  • Manage inbound, outbound, and inventory processes including receiving, waving, picking, packing, and shipping/ship confirmation.
  • Configure and schedule integration jobs between Oracle ERP Fusion Cloud and WMS Cloud.
  • Knowledge of inventory transactions: scrap, replenish, transfer, RMA, and vendor returns.
  • Shipping documentation: packing slips, bills of lading, and commercial invoices.
  • Manage LPN and serial number tracking.
  • Inventory processes: cycle count, ABC count, replenishment, and min/max planning.
  • Process and troubleshoot EDI transactions and RF scanning issues.
  • Experience in clearing pending transactions and ensure data integrity across systems.
  • Collaborate with business users to optimize warehouse operations.
• Additional Skills Sets:
  • Strong understanding of logistics, warehousing, and supply chain best practices.
  • Experience in manufacturing or semiconductor industries is highly preferred.
  • Proficiency in Oracle ERP Cloud integrations with OTM and WMS.
  • Ability to create functional design documents, test scripts and training materials.
  • Strong analytical and problem-solving skills with hands-on solutioning capabilities.
  • Excellent communication and stakeholder management skills.
  • Ability to work across global time zones (APAC, EMEA, Americas).
  • Intermediate to advanced skills in SQL, Power Query, Excel, VB Scripts, Macros and Visio.

Essential Functions & Responsibilities:

Primary Responsibilities:

• Operational Support & Incident Management
  • Serve as SME support to resolve complex incidents and provide guidance to Level 1/2 support teams.
  • Analyze recurring issues by reviewing ticket trends and categorization to identify opportunities for process or system improvements.
  • Maintain effective and cooperative working relationships with process owners, functional and technical teams, and end users.
• Collaboration & Stakeholder Engagement
  • Liaise with global IT counterparts to ensure alignment, awareness, and coordination of system changes and initiatives.
  • Interface with business stakeholders to understand challenges and deliver timely, effective solutions.
  • Collaborate with process owners and subject matter experts (SMEs) from business to review and enhance existing business processes.
• Project Participation & Solution Delivery
  • Participate in the full solution lifecycle including requirement gathering, blueprinting, functional specification creation, configuration, testing, implementation, and post-go-live support.
  • Contribute to cross-functional project teams by ensuring relevant module requirements are incorporated into broader project scopes.
  • Perform medium to complex functional configuration tasks to develop prototype solutions and implement fixes, enhancements, and changes.
• Documentation & Knowledge Management
  • Document ERP module processes and transactions in alignment with functional unit process owners.
  • Create and maintain documentation including process flows, functional specifications, work instructions, and solution designs.
  • Support the development of a knowledge base by contributing to support documentation and test case guidance.
• Testing & Quality Assurance
  • Provide guidance in the creation and execution of test cases to ensure quality and compliance with business requirements.
  • Provides specialist guidance and advice to junior members
• Other Duties
  • Perform additional related duties as assigned.

Key Competencies:

• Takes ownership of understanding business requirements, gathering data, and delivering clear analysis and solutions that align with stakeholder expectations.
• Analyzes current business processes, identifies improvement opportunities, and supports the implementation of feasible, value-driven changes.
• Conducts high-level investigations to define business needs, recommend process enhancements, and develop business cases outlining benefits, risks, and implementation options.
• Designs and manages end-to-end testing of new or updated processes. Ensures realistic test scenarios, documents results, and communicates findings to stakeholders.
• Tracks service delivery metrics and collaborates with stakeholders to maintain service levels and proactively manage potential disruptions.
• Builds strong working relationships across teams, ensuring shared understanding and alignment on business goals and solutions.
• Demonstrates the First Solar Values and Behaviors

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Join to apply for the IT Analyst (Oracle ERP) role at First Solar

Basic Job Functions:

Primary function is to serve as an Oracle Fusion Support Analyst for Oracle Transportation Management, Warehouse Management Cloud, and Inventory Management Cloud ERP in support, enhancement, and projects related to these systems. Provide guidance to onshore/offshore support resources and serve as a subject matter expert (SME) to support and drive timely incident resolution consistent with SLA. Responsible for analyzing and evaluating user business problems and developing system recommendations to meet requirements, including problem definition, evaluation of requirements, configuration, testing, and implementation.

Experience:

• Minimum 5 years of work experience with ERP systems (preference for Oracle Fusion Cloud with OTM and WMS experience).
• Minimum 2 full lifecycle ERP implementations.
• Knowledge of ERP relevant modules required.
• ITIL Foundation Training & Certification preferred.

Education:

• Bachelor’s degree in Computer Science/Information Technology or Supply Chain Management related fields.

Required Skills:

• Experience in Oracle Cloud Transportation Management (OTM) and Warehouse Management Systems (WMS).
• Strong background in logistics, supply chain, and manufacturing processes, with hands-on experience in Oracle Cloud ERP configurations and integrations.
• Lead support, configuration, and implementation of Oracle Cloud OTM and WMS modules.
• Knowledge of master data setup, shipment lifecycle, inventory transactions, and EDI transactions.
• Proficiency in SQL, Power Query, Excel, VB Scripts, Macros, and Visio.

Essential Functions & Responsibilities:

Primary Responsibilities:

• Operational support and incident management, serving as SME support to resolve complex incidents.
• Analyze recurring issues and identify process or system improvements.
• Maintain effective relationships with process owners, technical teams, and end users.

Collaboration & Stakeholder Engagement:

• Coordinate with global IT teams and business stakeholders to ensure alignment and effective solutions.
• Review and improve existing business processes with SMEs.

Project Participation & Solution Delivery:

• Participate in solution lifecycle phases from requirements to post-go-live support.
• Perform configuration tasks and develop solutions to meet project needs.

Documentation & Knowledge Management:

• Document ERP processes, create functional specifications, and contribute to knowledge base development.

Testing & Quality Assurance:

• Guide test case creation and execution, ensuring quality and compliance.

Key Competencies:

• Ownership of business requirements and solution delivery.
• Process analysis and improvement support.
• High-level investigation and business case development.
• End-to-end testing management.
• Service metrics tracking and stakeholder collaboration.
• Building cross-team relationships and demonstrating company values.

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Information Technology

#J-18808-Ljbffr

Basic Job Functions: Primary function is to serve as a Oracle Fusion Support Analyst for Oracle Transportation Management, Warehouse Management Cloud and Inventory Management Cloud ERP in the support, enhancement and projects related to these systems. Provide guidance to onshore/offshore support resources and serve as ansubject matter experts (SME) to support and drive timely incident resolution consistent with SLA.Responsible for driving the analysis and evaluation of user business problems and development of system recommendations to meet requirements including problem definition, evaluation of requirements, configuration, testing and implementation. Experience: Minimum 5 years of work experience with ERP systems (preference is for Oracle Fusion Cloud with OTM and WMS experience). Minimum 2 or more ERP full lifecycle implementation Knowledge of ERP relevant module(s) required ITIL Foundation Training & Certification preferred Education: Bachelor’s degree in Computer Science/Information Technology or Supply Chain Mgmt in the areas of Production Operations, Logistics, Purchasing, Inventory Control, Warehouse Mgmt or equivalent Required Skills: Experience in Oracle Cloud Transportation Management (OTM) and Warehouse Management Systems (WMS). Strong background in logistics, supply chain, and manufacturing processes, with hands-on experience in Oracle Cloud ERP configurations and integrations. Oracle Transportation Management (OTM) Skill-sets:

Lead the support, configuration and implementation of Oracle Cloud OTM modules. Understanding of master data setup: regions, lanes, rates, locations, item/location masters, service providers, and carrier calendars. Design and configure screen sets, manager layouts, menus, and user configurations. Order release creation via PO/SO/TO from ERP. Knowledge of shipment lifecycle: buy shipment creation, shipment groups for ocean bookings, booking updates/cancellations, and tendering. Monitor and update shipment tracking events and milestones. Process POD events and ensure updates to ERP. Manage shipment documents (e.g., PODs). Invoice creation, approval, and voucher transmission to ERP Financials. Manage EDI transactions with 3PLs and ensure smooth integration with Oracle ERP and WMS. Troubleshoot OTM-related issues and recommend process improvements.

Warehouse Management System (WMS) and Inventory Management Skill-sets:

Lead the support, configuration and implementation of Oracle Cloud WMS modules. Manage inbound, outbound, and inventory processes including receiving, waving, picking, packing, and shipping/ship confirmation. Configure and schedule integration jobs between Oracle ERP Fusion Cloud and WMS Cloud. Knowledge of inventory transactions: scrap, replenish, transfer, RMA, and vendor returns. Shipping documentation: packing slips, bills of lading, and commercial invoices. Manage LPN and serial number tracking. Inventory processes: cycle count, ABC count, replenishment, and min/max planning. Process and troubleshoot EDI transactions and RF scanning issues. Experience in clearing pending transactions and ensure data integrity across systems. Collaborate with business users to optimize warehouse operations.

Additional Skills Sets:

Strong understanding of logistics, warehousing, and supply chain best practices. Experience in manufacturing or semiconductor industries is highly preferred. Proficiency in Oracle ERP Cloud integrations with OTM and WMS. Ability to create functional design documents, test scripts and training materials. Strong analytical and problem-solving skills with hands-on solutioning capabilities. Excellent communication and stakeholder management skills. Ability to work across global time zones (APAC, EMEA, Americas). Intermediate to advanced skills in SQL, Power Query, Excel, VB Scripts, Macros and Visio.

Essential Functions & Responsibilities: Primary Responsibilities: Operational Support & Incident Management

Serve as SME support to resolve complex incidents and provide guidance to Level 1/2 support teams. Analyze recurring issues by reviewing ticket trends and categorization to identify opportunities for process or system improvements. Maintain effective and cooperative working relationships with process owners, functional and technical teams, and end users.

Collaboration & Stakeholder Engagement

Liaise with global IT counterparts to ensure alignment, awareness, and coordination of system changes and initiatives. Interface with business stakeholders to understand challenges and deliver timely, effective solutions. Collaborate with process owners and subject matter experts (SMEs) from business to review and enhance existing business processes.

Project Participation & Solution Delivery

Participate in the full solution lifecycle including requirement gathering, blueprinting, functional specification creation, configuration, testing, implementation, and post-go-live support. Contribute to cross-functional project teams by ensuring relevant module requirements are incorporated into broader project scopes. Perform medium to complex functional configuration tasks to develop prototype solutions and implement fixes, enhancements, and changes.

Documentation & Knowledge Management

Document ERP module processes and transactions in alignment with functional unit process owners. Create and maintain documentation including process flows, functional specifications, work instructions, and solution designs. Support the development of a knowledge base by contributing to support documentation and test case guidance.

Testing & Quality Assurance

Provide guidance in the creation and execution of test cases to ensure quality and compliance with business requirements. Provides specialist guidance and advice to junior members

Other Duties

Perform additional related duties as assigned.

Key Competencies: Takes ownership of understanding business requirements, gathering data, and delivering clear analysis and solutions that align with stakeholder expectations. Analyzes current business processes, identifies improvement opportunities, and supports the implementation of feasible, value-driven changes. Conducts high-level investigations to define business needs, recommend process enhancements, and develop business cases outlining benefits, risks, and implementation options. Designs and manages end-to-end testing of new or updated processes. Ensures realistic test scenarios, documents results, and communicates findings to stakeholders. Tracks service delivery metrics and collaborates with stakeholders to maintain service levels and proactively manage potential disruptions. Builds strong working relationships across teams, ensuring shared understanding and alignment on business goals and solutions. Demonstrates the First Solar Values and Behaviors

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Join to apply for the

IT Analyst (Oracle ERP)

role at

First Solar

Basic Job Functions: Primary function is to serve as an Oracle Fusion Support Analyst for Oracle Transportation Management, Warehouse Management Cloud, and Inventory Management Cloud ERP in support, enhancement, and projects related to these systems. Provide guidance to onshore/offshore support resources and serve as a subject matter expert (SME) to support and drive timely incident resolution consistent with SLA. Responsible for analyzing and evaluating user business problems and developing system recommendations to meet requirements, including problem definition, evaluation of requirements, configuration, testing, and implementation.

Experience:

Minimum 5 years of work experience with ERP systems (preference for Oracle Fusion Cloud with OTM and WMS experience).

Minimum 2 full lifecycle ERP implementations.

Knowledge of ERP relevant modules required.

ITIL Foundation Training & Certification preferred.

Education:

Bachelor’s degree in Computer Science/Information Technology or Supply Chain Management related fields.

Required Skills:

Experience in Oracle Cloud Transportation Management (OTM) and Warehouse Management Systems (WMS).

Strong background in logistics, supply chain, and manufacturing processes, with hands-on experience in Oracle Cloud ERP configurations and integrations.

Lead support, configuration, and implementation of Oracle Cloud OTM and WMS modules.

Knowledge of master data setup, shipment lifecycle, inventory transactions, and EDI transactions.

Proficiency in SQL, Power Query, Excel, VB Scripts, Macros, and Visio.

Essential Functions & Responsibilities: Primary Responsibilities:

Operational support and incident management, serving as SME support to resolve complex incidents.

Analyze recurring issues and identify process or system improvements.

Maintain effective relationships with process owners, technical teams, and end users.

Collaboration & Stakeholder Engagement:

Coordinate with global IT teams and business stakeholders to ensure alignment and effective solutions.

Review and improve existing business processes with SMEs.

Project Participation & Solution Delivery:

Participate in solution lifecycle phases from requirements to post-go-live support.

Perform configuration tasks and develop solutions to meet project needs.

Documentation & Knowledge Management:

Document ERP processes, create functional specifications, and contribute to knowledge base development.

Testing & Quality Assurance:

Guide test case creation and execution, ensuring quality and compliance.

Key Competencies:

Ownership of business requirements and solution delivery.

Process analysis and improvement support.

High-level investigation and business case development.

End-to-end testing management.

Service metrics tracking and stakeholder collaboration.

Building cross-team relationships and demonstrating company values.

Seniority level Mid-Senior level

Employment type Full-time

Job function Information Technology

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This job is for a Cloud Solutions Engineer who troubleshoots and supports cloud technologies, especially for video streaming. You might like this job because you’ll work directly with customers to solve problems and improve services!

• React and respond to automated alarms and perform necessary troubleshooting/analysis.
• Perform necessary on-call escalation for further investigation.
• Provide technical and solution support to customers and partner through tickets, telephone, email, meeting.
• Troubleshoot, perform root cause analysis. Handle service tickets based on the SLA requirements and templates.
• Interface with engineering partner/on-site engineer to fulfil customer function and performance request.
• Develop service FAQs and cases periodically based on service requirements, and share with others.
• Responsible for networking fundamentals and protocols (e.g., DNS, TCP/IP, HTTP/HTTPS, REST API, etc.), by managing audio & video multimedia protocol, CDN distribution acceleration, RTC and other technologies.
• Have overall awareness, help establish a Quality Service (QS) evaluation system, improve the efficiency of problem handling, and effectively promote the resolution of quality and efficiency problems in the research and development process.
• Perform work with cloud technologies such as Alibaba, AWS, Azure, GCP to cope with video live streaming technologies.

Job Requirements

What we are looking for:

• Diploma and/or Degree in Computer Science, Information Technology or equivalent.
• Required language(s): Mandarin (Speak, Write, Read) and English. We are seeking candidates proficient in Mandarin to effectively communicate with Mandarin-speaking clients .
• Familiar with cloud and networking.
• Programming language such as Python and/ or Golang (Go) would have added advantage.
• Preferable basic Live Streaming relevant knowledge such as video and audio encoding/decoding, CDN, RTMP, real-time communication (web RTC).
• Guidance & training will be provided.
• Fresh grads are welcome to apply.

Skills

TCP/IP

AWS CloudFormation

Company Benefits Free flow snacks and beverages

Enjoy yourself at the pantry

Bytecenture Sports Club

Monthly outdoor activities

Clinical Outpatient Reimbursement & Hospitalization Insurance

Bytecenture is a global software engineering services and solutions company that helps world’s leading organizations turn challenges into lasting business value, operational efficiency, and revenue growth using modern technology. With over 500 professionals in 10 countries across South Asia, Europe and Americas, Japan and China, Bytecenture offers expert solutions in cloud, data analytics, embedded software, IoT, AI,.

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