755 Jobs in Selayang Baru

Selangor, Malaysia
**Job Family Group:**
Maintenance, Reliability and Turnarounds
**Worker Type:**
Regular
**Posting Start Date:**
September 3, 2025
**Business unit:**
Projects and Technology
**Experience Level:**
Experienced Professionals
**Job Description:**
_The Team Lead ADT will be part of the VP TAO organization._ _The_ VP TAO will be accountable for maximizing integrated business value across the organization. Technical Asset Operations (TAO) is a key enabler for the accelerated delivery of Shell's Asset Management System and will help us to reach our ultimate potential in Downstream Manufacturing, Integrated Gas and Upstream. TAO provides high quality and cost-competitive technical resources who are not physically present at site yet are an integral part of asset teams delivering value through end-to-end AMS work processes.
**What's the role**
The role of the Team Lead is to manage a multidisciplinary team of engineering staff for complex business deliverables.
+ The team lead will provide end-to-end Digital and Data remote support for the assets from Design, Drawing and Document management, Data (including Computerized Maintenance Management System and Connect Application Portfolio) and Digital.
+ Pillar 1 Design
+ Pillar 2 Drawing and Document Management
+ Pillar 3 Data including CMMS and Connect Application Portfolios (CAP)
+ Pillar 4 Digital
The TAO teams support partners from C+P, Integrated Gas & Renewables & Energy Solutions & Upstream assets & other corporate businesses/functions of Shell. The TAO teams are located across 4 locations: Chennai, Manila and Kuala Lumpur.
**What you'll be doing**
**Technical Leadership & People Management:**
+ Lead activities of operational process teams; ensuring transparency and controls for operational delivery of the 4 pillars
+ Sets priorities, develops the team, maintains the interface with asset representation and supports issue resolution within team and in partnership with Senior Team Lead and/or Operations Lead as needed.
+ Lead, motivate, and inspire immediate team to deliver exceptional results, sharing/replication of best practices.
+ Lead key projects and drive a continuous improvement culture within the team by increasing team productivity and efficiency year on year e.g., leaders standard work, daily huddles, ESSA.
+ Coach, develop and leads a team of 10-12rontline staff and take a lead role in active development of approaches and processes for data and drawing management.
+ Manages HSSE performance of team, including delivery of activities / products that protect HSSE delivery within Assets.
+ Support competency development of the staff
+ Inspire and develop the staff throughout the team.
+ Create and foster a strong team spirit.
**Operational Delivery**
+ Ensure that the team delivers on time, with required quality control and continuous improvement.
+ Perform regular quality checks and actively monitor progress.
+ Maintain high staff utilization & productivity.
+ Ensure the teams are compliant with applicable process standards, guidelines, and applicable local requirements.
+ Support the recruitment and onboarding activities.
+ Develop and maintain work instructions, quality plans, training & marketing materials.
+ Ensure that the trained resources are effectively deployed & the KPIs & deliverables are closely monitored & improved.
+ Ensure that billing, time-writing, and expense claims are executed in a timely manner.
+ Collaborate effectively within TAO & other teams (AME, P&T, IT, FO and other teams).
**Provide steer and direction**
+ Provide clarity and direction to the team using GPA & business plans.
+ Coach staff and support their individual development plan (IDP).
+ Provide the technical steer to staff for assigned work stream(s).
+ Enable the usage of supporting technologies /IT tools.
+ Encourage the teams to have a clear asset centricity & delivery focus.
**Support Account, Migration & Quality Management**
+ Support the Deployment and Capability leads in managing various activities related to Accounts, Migrations, QA/QC.
+ Support the Process Excellence in various activities to develop technical skills of staff in area of the 4 pillars.
**Ensure Compliance**
+ Ensure that activities are executed in line with Shell's policies and standards. (Data privacy/protection, HSSE&SP, DEP, AMS processes & others).
+ Support timely preparation of TORs for proven work including scoping, FTE estimation & QA/QC.
**What you bring**
+ University Degree (preferred) in relevant engineering discipline with experience in Maintenance, Production Operations & Engineering in Oil & Gas/ Petrochemicals, or any equivalent Industries.
+ Experience in leading a team in a virtual environment. A track record in building and sustaining a team.
+ Experience of implementing change & continuous improvement projects.
+ Able to demonstrate in depth technical knowledge & required skill sets for the role (as per TAO competency framework).
+ Able to proactively manage stakeholder expectations and experience in working across different cultures.
+ Solid experience in Project management & Team Performance Management.
+ Knowledge in managing data using various CMMS tools, design and revision of P&ID. Knowledge in implementation of digital tools
+ University Degree (preferred) in relevant engineering discipline with 8 plus years of work experience in Maintenance, Production Operations & Engineering in Oil & Gas/ Petrochemicals, or any equivalent Industries.
+ Experience in leading a team in a virtual environment. A track record in building and sustaining a team.
+ Experience of implementing change & continuous improvement projects.
+ Able to demonstrate in depth technical knowledge & required skill sets for the role (as per TAO competency framework).
+ Able to proactively manage stakeholder expectations and experience in working across different cultures.
+ Solid experience in Project management & Team Performance Management.
+ Knowledge in managing data using various CMMS tools, design and revision of P&ID. Knowledge in implementation of digital tools
-
**What we offer**
You bring your skills and experience to Shell and in return you work with talented, committed people on one of the most important challenges facing our planet. You'll have the opportunity to develop the skills you need to grow in an environment where we value honesty, integrity, and respect for one another. You'll be able to balance your priorities as you become the best version of yourself.
+ Progress as a person as we work on the energy transition together.
+ Continuously grow the transferable skills you need to get ahead.
+ Work at the forefront of technology, trends, and practices.
+ Collaborate with experienced colleagues with unique expertise.
+ Achieve your balance in a values-led culture that encourages you to be the best version of yourself.
+ Benefit from flexible working hours, and the possibility of remote/mobile working.
+ Perform at your best with a competitive starting salary and annual performancerelated salary increase - our pay and benefits packages are considered to be among the best in the world.
+ Take advantage of paid parental leave, including for non-birthing parents.
+ Join an organisation working to become one of the most diverse and inclusive in the world. We strongly encourage applicants of all genders, ages, ethnicities, cultures, abilities, sexual orientation, and life experiences to apply.
+ Grow as you progress through diverse career opportunities in national and
+ international teams.
+ Gain access to a wide range of training and development programmes.
**We'd like you to know that Shell has a bold goal: to become one of the world's most diverse and inclusive companies. You can get to know more about how we're working towards that goal,** click here ( **.**
**Shell Business Operations (SBO) in Malaysia**
Shell Business Operations (SBO) is a chain of operational centers that form an integral part of Royal Dutch Shell. We influence business development for Shell globally, enabling the work of 93,000 employees in over 70 countries across the world.
SBO Kuala Lumpur is home to 11 different functions that support Shell within the Southeast Asia, Oceania, and Middle East region. Housing more than 2000 employees, SBO Kuala Lumpur is focused on driving excellent corporate performance that enable Shell to operate in a global competitive and ever-changing business environment.
Shell Business Operations (SBO) Kuala Lumpur is focused on driving excellent corporate performance in Contracting and Procurement, Creative Solutions, Customer Operations, Finance Operations, Human Resource, Information Technology, Legal Operations, Retail Centre of Excellence, Supply Chain, Technical Asset Operation and Upstream Transformation. We enable Shell to operate in a global-competitive and ever-changing business environment
**DISCLAIMER:**
Please note: We occasionally amend or withdraw Shell jobs and reserve the right to do so at any time, including prior to the advertised closing date. Before applying, you are advised to read our data protection policy. This policy describes the processing that may be associated with your personal data and informs you that your personal data may be transferred to Shell/Shell Group companies around the world. The Shell Group and its approved recruitment consultants will never ask you for a fee to process or consider your application for a career with Shell. Anyone who demands such a fee is not an authorised Shell representative and you are strongly advised to refuse any such demand. Shell is an Equal Opportunity Employer.
You can be a part of the future of energy. Together at Shell, we are transitioning to become a net-zero emissions business while providing the energy that people around the world need today. Working with experienced colleagues , you'll have the opportunity to develop your skills, in an environment where we value honesty, integrity and respect for one another. At Shell, you progress as we tackle the energy challenge together.
#PowerYourProgress
**Visit our careers site ( has a bold goal: to become one of the world's most diverse and inclusive companies, a place where everyone - from our employees to our customers, partners and suppliers - feels valued, respected, and has a strong sense of belonging.
Find out more about DE&I at Shell ( is a global group of energy and petrochemical companies, employing 96,000 people across more than 70 countries.
Whether they work on our platforms and pipelines, or in our offices and research labs, people are key to our success. They collectively determine our culture and we expect them to behave according to our values: honesty, integrity, and respect for people.
Learn more about our purpose and strategy ( **_If you need any assistance or support while applying for a job, please contact us at_** ** ** _"_

**Make an impact with NTT DATA**
Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion - it's a place where you can grow, belong and thrive.
**Your day at NTT DATA**
**As a Data Centre Operation Technician, you are the first line of defense against all operational threats of our data centres. You form the backbone of our operations team to ensure that our facilities are operational 24/7.**
**At the frontline, our shift team is tasked with managing and operating all mission critical systems in our data centres. To achieve maximum uptime of our equipment, inspect and maintain them with utmost care. We are also the first responders to any incident that may put the performance of our facilities at risk.**
**Key Responsibilities:**
+ Daily monitoring of Environment Monitoring System including but not limited to: chiller cooling system, water pumps, cooling towers, AHU units, CRAH units, FCU units, water leak detection, fire ala
+ rm systems, VESDA, smoke detector (raised floor/ceiling) HV/LV switch rooms, Transformers, UPS system, Generators, Power Distribution Units, etc.
+ Ensure Data Hall collocation temperature and humidity are within range.
+ Response and attend to equipment alarm on site.
+ Troubleshoot abnormal incident / fault based on SOP&EOP.
+ Escalated/update accordingly any severity event occurred according to the process and procedures.
+ Escorting and overseeing vendor to ensure data center activities and service are carry out properly and compliance with all safety procedures as well as utilization of protective equipment. Ensuring all work rendered are in adherence to Company policies and contract agreement.
+ Monthly/Weekly Electrical and Mechanical system consumption report data trending logging and ensuring timely submission of relevant reports on agreed timing such as monthly basis as required under the requirement of our MSA with customer.
+ Assist in maintaining up to date drawings, asset and inventory management.
+ Monitor incoming tickets for processing and provide support to clients/users from the ticketing portal or via email and respond based on SLA.
+ Conduct daily task as per assigned including but not limited to server tape insertion, remote hand support, etc
+ Involve in DC related audit process.
+ **Requirements:**
+ At least 1 Year of experience in maintenance or facilities functions.
+ Able to perform alternate 12-hour shift (9am to 9pm, 9pm to 9am)
+ Malaysian citizen.
+ Bachelor's Degree/Post Graduate Diploma/Professional Degree/Vocational in Computer Science or equivalent.
+ Fluent in English and Bahasa Malaysia. Mandarin is added advantage.
+ Positive attitude
+ Willingness to commute to Cyberjaya
**Workplace type** **:**
On-site Working
**About NTT DATA**
NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo.
**Equal Opportunity Employer**
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.

Job Title:
Sr. Quality Evaluator
Job Description
The Sr Quality Evaluator is responsible for monitoring and evaluating inbound and/or outbound calls and other customer contact methods (e.g. email, chat) for accuracy and adherence to established quality standards. This position assists in the output of assessing quality standards, provide insight to customers to contribute to program performance improvements.
+ Monitors, evaluates and / or audits a sampling of inbound and/or outbound calls and other contact methods including chat and email
+ Meet departmental productivity requirements (e.g. number of calls monitored per month, number of emails evaluated, etc.) and reports results of evaluations to appropriate Business stakeholders (Quality Leadership, Delivery Team, Client, Account Management, and Resource Unit partners)
+ Participate in calibration sessions/call listening sessions with Quality staff, Delivery, and clients to ensure scoring consistency and best practices
+ Participate in internal quality audits (e.g. periodic audits of existing processes to determine process control and efficiencies) designed to improve overall contact quality and recommend changes
+ Maintain strong program knowledge base; basic understanding of client products, services and/or program strategies
+ Participate in quality task forces with Business stakeholders (Quality Leadership, Operations, Client, Account Management, and Resource Unit partners); complete phone time to keep current on programs (as applicable)
+ Contribute to maintaining forms and legends documents
+ Support management focus on review of key drivers, metrics and operational processes (including Training) that drive Balanced Scorecards and count profitability goals
Location:
MYS Cyberjaya
Language Requirements:
English (Required), Malay (Required)
Time Type:
Full time
**If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents (

As per JD
As per JD

**Make an impact with NTT DATA**
Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion - it's a place where you can grow, belong and thrive.
**Your day at NTT DATA**
The Assistant Managed Services Client Service Desk Administrator is an entry level administrative role that supports the smooth operation of the service desk function. This role involves tasks such as coordinating service requests, assisting the client service desk team, and maintaining documentation and records to support efficient incident resolution and service delivery.
**Key responsibilities:**
+ Provides an administrative support service to the Managed Services Client Service Desk team.
+ Provides entry level administrative tasks as required by the team.
+ May be responsible for receiving, validating, and logging client requests, capturing the detail of the request.
+ Ensures the correct escalation procedure is followed on all critical calls and requests and assists with analyzing and interpreting the request to ensure the correct categorization and prioritization.
+ Works closely with colleagues to ensure the user is kept updated on the progress in relation to the resolution of the pending tickets / requests.
+ Ensures all relevant documents related to the tickets / requests are maintained, including the client's information.
+ Communicates in a professional manner, provide updates and ensure clients are aware of the actions that are being undertaken on their behalf.
+ Performs any other related task as required.
**To thrive in this role, you need to have:**
+ Ambitious self-starter with ability to work under general direction.
+ Ability to use sound judgment to escalate an issue to a higher level.
+ Demonstrates ability to interact with a variety of stakeholders.
+ Demonstrates required integrity to ensure excellent client service and retention.
+ Good attention to detail and client focused.
+ Effective verbal and written communication skills.
+ Ability to work in 24X7 shift structure, based on a defined roster as required
**Academic qualifications and certifications:**
+ High School Certification
**Required experience:**
+ Basic level years of experience
+ Basic experience level in the Technology Industry and Call Centre environment
+ Able to speak Cantonese
**Workplace type** **:**
On-site Working
**About NTT DATA**
NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo.
**Equal Opportunity Employer**
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.

Selangor, Malaysia
**Job Family Group:**
Production Engineering Upstream
**Worker Type:**
Regular
**Posting Start Date:**
September 1, 2025
**Business unit:**
Projects and Technology
**Experience Level:**
Early Careers
**Job Description:**
**Where do you fit in?**
As a **Process Engineer PTM** is a seasoned process engineering professional with over 5 years of experience, responsible for remotely monitoring oil and gas facilities including wells and subsea and delivering performance reports. This role is pivotal in the early identification and escalation of production performance issues, contributing directly to the continuous improvement of operational efficiency.
While the position does not include direct reports, the engineer is expected to engage proactively with on-site production teams and key support personnel to ensure alignment and effective communication.
**What's the role?**
As a **Process Engineer PTM** , you will be responsible for supporting the technical integrity of your assigned assets or thematic area. Your primary focus will be on proactive technical monitoring of process technologies, ensuring operations remain within the defined safe operating envelope and limits for the relevant process units.
You will audit and contribute to the development of technical content and key performance indicators (KPIs) to ensure operational compliance. This role involves analyzing unit and equipment performance, identifying potential risks, troubleshooting reliability and performance issues, and uncovering opportunities for continuous improvement. Your insights will directly inform multiple key deliverables across the organization.
+ Supports continuous improvement of the theme area. The PTM engineer is assessed based on the delivery of theme area improvement each year which is considered comparable to supervisory team leadership. Maintains and improves the portfolio of their respective theme areas and delivers value through improvement of the overall theme.
+ Supports compliance with global and site standards for technical monitoring process and practices in collaboration with Projects & Technology and Global work process focal points. This includes implementing and ensuring sustainability of such programs as Advanced Technical Monitoring (ATM)
+ Provides inputs and guidance to the OSE's assigned to the physical assets to ensure their assigned assets are operated in a safe, environmentally sound, and reliable manner in accordance with the license to operate and the defined safe operating envelope.
+ Trains OSE's and others in how to develop, maintain and use Proactive Technical Monitoring (PTM).
+ Maintains up to date technology specific knowledge through LFI, technical networks etc. so as to be able to proactively identify threats to the units or business coming from the wider Shell organization or industry knowledge and practices.
+ Identify opportunities to improve unit capacity, yield, availability, and utilization in support of the site and business plans.
+ Participates in technology forums and conferences to share learning and maintain and improve competencies in their specialty.
+ Maintains and helps develop training materials and guidance manuals designed for Engineers in conjunction with P&T and Learning
**What do we need from you?**
+ Bachelor's degree in chemical engineering / petroleum engineering or related discipline.
+ With experience in operations or process engineering within the oil and gas industry, particularly in upstream environments.
+ Knowledge on timeseries data tool and advanced data analytics tools such as SeeQ/JMP/PI Vision
+ Proven analytical and problem-solving capabilities.
+ Strong communication skills and a collaborative mindset.
+ Experience with offshore and subsea operations is highly desirable.
-
**What we offer**
You bring your skills and experience to Shell and in return you work with talented, committed people on one of the most important challenges facing our planet. You'll have the opportunity to develop the skills you need to grow in an environment where we value honesty, integrity, and respect for one another. You'll be able to balance your priorities as you become the best version of yourself.
+ Progress as a person as we work on the energy transition together.
+ Continuously grow the transferable skills you need to get ahead.
+ Work at the forefront of technology, trends, and practices.
+ Collaborate with experienced colleagues with unique expertise.
+ Achieve your balance in a values-led culture that encourages you to be the best version of yourself.
+ Benefit from flexible working hours, and the possibility of remote/mobile working.
+ Perform at your best with a competitive starting salary and annual performance related salary increase - our pay and benefits packages are considered to be among the best in the world.
+ Take advantage of paid parental leave, including for non-birthing parents.
+ Join an organization working to become one of the most diverse and inclusive in the world. We strongly encourage applicants of all genders, ages, ethnicities, cultures, abilities, sexual orientation, and life experiences to apply.
+ Grow as you progress through diverse career opportunities in national and international teams.
+ · Gain access to a wide range of training and development programmes.
We'd like you to know that Shell has a bold goal: to become one of the world's most diverse and inclusive companies. You can get to know more about how we're working towards that goal, click here ( **.**
**Shell Business Operations (SBO) in Malaysia**
Shell Business Operations (SBO) is a chain of operational centers that form an integral part of Royal Dutch Shell. We influence business development for Shell globally, enabling the work of 93,000 employees in over 70 countries across the world.
SBO Kuala Lumpur is home to 11 different functions that support Shell within the Southeast Asia, Oceania, and Middle East region. Housing more than 2000 employees, SBO Kuala Lumpur is focused on driving excellent corporate performance that enable Shell to operate in a global competitive and ever-changing business environment.
Shell Business Operations (SBO) Kuala Lumpur is focused on driving excellent corporate performance in Contracting and Procurement, Creative Solutions, Customer Operations, Finance Operations, Human Resource, Information Technology, Legal Operations, Retail Centre of Excellence, Supply Chain, Technical Asset Operation and Upstream Transformation. We enable Shell to operate in a global-competitive and ever-changing business environment
**DISCLAIMER:**
Please note: We occasionally amend or withdraw Shell jobs and reserve the right to do so at any time, including prior to the advertised closing date. Before applying, you are advised to read our data protection policy. This policy describes the processing that may be associated with your personal data and informs you that your personal data may be transferred to Shell/Shell Group companies around the world. The Shell Group and its approved recruitment consultants will never ask you for a fee to process or consider your application for a career with Shell. Anyone who demands such a fee is not an authorised Shell representative and you are strongly advised to refuse any such demand. Shell is an Equal Opportunity Employer.
You can be a part of the future of energy. Together at Shell, we are transitioning to become a net-zero emissions business while providing the energy that people around the world need today. Working with experienced colleagues , you'll have the opportunity to develop your skills, in an environment where we value honesty, integrity and respect for one another. At Shell, you progress as we tackle the energy challenge together.
#PowerYourProgress
**Visit our careers site ( has a bold goal: to become one of the world's most diverse and inclusive companies, a place where everyone - from our employees to our customers, partners and suppliers - feels valued, respected, and has a strong sense of belonging.
Find out more about DE&I at Shell ( is a global group of energy and petrochemical companies, employing 96,000 people across more than 70 countries.
Whether they work on our platforms and pipelines, or in our offices and research labs, people are key to our success. They collectively determine our culture and we expect them to behave according to our values: honesty, integrity, and respect for people.
Learn more about our purpose and strategy ( **_If you need any assistance or support while applying for a job, please contact us at_** ** ** _"_

Selangor, Malaysia
**Job Family Group:**
Finance
**Worker Type:**
Regular
**Posting Start Date:**
September 1, 2025
**Business unit:**
Finance
**Experience Level:**
Early Careers
**Job Description:**
**What's the role**
This role is part of the controlling and reporting team supporting Shell Malaysia Exploration and Production (SMEP). Operating in a highly complex Production Sharing Contract (PSC) environment, SMEP engages in the exploration, development and production of oil and natural gas resources with our JV partners and PETRONAS. This role is a perfect opportunity to develop broad skills related to Group and statutory reporting activities, our systems, process excellence and Shell Control Framework.
Shell Malaysia Exploration and Production (SMEP) has a large portfolio of assets (offshore and onshore in various locations), encompassing 20+ active Production Sharing Contracts (PSCs) through 7 legal entities, involving more than 10+ JV partners, local states and a National Oil Company (PETRONAS).
**What you'll be doing**
Reporting Analyst reports directly to the SMEP LEC. The role will be part of the pool of analysts supporting SMEP with scope continuously defined based on value and risk. In this role you will interface with business stakeholders, your finance in the business colleagues, Commercial, Tax and Treasury colleagues, as well as external auditors.
**What you bring**
The key responsibilities related to controlling and reporting support for the pool will include, but not limited to:
+ Reporting & Analysis: Handling a variety of financial/business activities related to month-end close and reporting. This includes journal posting, capital expenditure, IFRS16 leases, and depreciation. Deliver group reporting, statutory reporting, and manage any other submissions (e.g. Payments to Government Reporting, 20-F Annual Report, government and local regulatory requirement, etc.). Perform reviews on period-end results and provide commentaries on movements and balances, conduct analyses to solve repetitive or patterned information and data queries/problems.
+ Control and Financial Compliance: Operate SOX and internal controls in line with Work Instructions and Group controls framework. Ensure financial controls are in place to protect value and minimize leakages, enhance accounting systems, and ensure compliance with Group accounting policies. Provide regular support to both external & internal auditors including Statutory, government and SIA.
+ Balance Sheet Reconciliations: Perform reconciliations ensuring timely compliance with control requirements.
+ Process Improvement and Optimization: Identify and suggest improvements in reporting processes, systems, and procedures. Ensure processes are proportionate to their value and risk and actively contribute to identifying and implementing improvement opportunities.
+ Resource Management: Support lead in pooling of resources to manage workload across peaks and activities.
+ Stakeholder Engagement: Maintain close collaboration with various Group functions/feeder processes where relevant to enable successful delivery of reporting task and support various finance stakeholders, including Finance Manager, Commercial, Tax, Treasury, etc.
**Requirements**
Preferably a Graduate in a finance related discipline with a Professional Qualification (MIA/ACCA/CIMA/ACA or equivalent) with minimum 3 years working experience in finance and accounting.
+ Understanding of IFRS accounting Standards and reporting requirements
+ Ability to work independently under an environment of change
+ Strong communication skills & stakeholder management skills
+ Positive influencing skills and flexible co-operative approach.
+ Strong Continuous Improvement skills and Learner Mindset
+ Ability to work independently under an environment of change
+ Prior upstream accounting exposure and SAP accounting system is an added advantage
Note that this job description contains generic, non-exhaustive information on the scope, expected deliverables and requirements of the role.
**What we offer**
You bring your skills and experience to Shell and in return you work with talented, committed people on one of the most important challenges facing our planet. You'll have the opportunity to develop the skills you need to grow in an environment where we value honesty, integrity, and respect for one another. You'll be able to balance your priorities as you become the best version of yourself.
+ Progress as a person as we work on the energy transition together.
+ Continuously grow the transferable skills you need to get ahead.
+ Work at the forefront of technology, trends, and practices.
+ Collaborate with experienced colleagues with unique expertise.
+ Achieve your balance in a values-led culture that encourages you to be the best version of yourself.
+ Benefit from flexible working hours, and the possibility of remote/mobile working.
+ Perform at your best with a competitive starting salary and annual performance related salary increase - our pay and benefits packages are considered to be among the best in the world.
+ Take advantage of paid parental leave, including for non-birthing parents.
+ Join an organisation working to become one of the most diverse and inclusive in the world. We strongly encourage applicants of all genders, ages, ethnicities, cultures, abilities, sexual orientation, and life experiences to apply.
+ Grow as you progress through diverse career opportunities in national and
+ international teams.
+ Gain access to a wide range of training and development programmes.
**We'd like you to know that Shell has a bold goal: to become one of the world's most diverse and inclusive companies. You can get to know more about how we're working towards that goal,** click here ( **.**
**Shell Business Operations (SBO) in Malaysia**
Shell Business Operations (SBO) is a chain of operational centers that form an integral part of Royal Dutch Shell. We influence business development for Shell globally, enabling the work of 93,000 employees in over 70 countries across the world.
SBO Kuala Lumpur is home to 11 different functions that support Shell within the Southeast Asia, Oceania, and Middle East region. Housing more than 2000 employees, SBO Kuala Lumpur is focused on driving excellent corporate performance that enable Shell to operate in a global competitive and ever-changing business environment.
Shell Business Operations (SBO) Kuala Lumpur is focused on driving excellent corporate performance in Contracting and Procurement, Creative Solutions, Customer Operations, Finance Operations, Human Resource, Information Technology, Legal Operations, Retail Centre of Excellence, Supply Chain, Technical Asset Operation and Upstream Transformation. We enable Shell to operate in a global-competitive and ever-changing business environment
-
KLIGU
**DISCLAIMER:**
Please note: We occasionally amend or withdraw Shell jobs and reserve the right to do so at any time, including prior to the advertised closing date. Before applying, you are advised to read our data protection policy. This policy describes the processing that may be associated with your personal data and informs you that your personal data may be transferred to Shell/Shell Group companies around the world. The Shell Group and its approved recruitment consultants will never ask you for a fee to process or consider your application for a career with Shell. Anyone who demands such a fee is not an authorised Shell representative and you are strongly advised to refuse any such demand. Shell is an Equal Opportunity Employer.
You can be a part of the future of energy. Together at Shell, we are transitioning to become a net-zero emissions business while providing the energy that people around the world need today. Working with experienced colleagues , you'll have the opportunity to develop your skills, in an environment where we value honesty, integrity and respect for one another. At Shell, you progress as we tackle the energy challenge together.
#PowerYourProgress
**Visit our careers site ( has a bold goal: to become one of the world's most diverse and inclusive companies, a place where everyone - from our employees to our customers, partners and suppliers - feels valued, respected, and has a strong sense of belonging.
Find out more about DE&I at Shell ( is a global group of energy and petrochemical companies, employing 96,000 people across more than 70 countries.
Whether they work on our platforms and pipelines, or in our offices and research labs, people are key to our success. They collectively determine our culture and we expect them to behave according to our values: honesty, integrity, and respect for people.
Learn more about our purpose and strategy ( **_If you need any assistance or support while applying for a job, please contact us at_** ** ** _"_

**Make an impact with NTT DATA**
Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion - it's a place where you can grow, belong and thrive.
**Your day at NTT DATA**
The Assistant Managed Services Client Service Desk Administrator is an entry level administrative role that supports the smooth operation of the service desk function. This role involves tasks such as coordinating service requests, assisting the client service desk team, and maintaining documentation and records to support efficient incident resolution and service delivery.
**Key responsibilities:**
+ Provides an administrative support service to the Managed Services Client Service Desk team.
+ Provides entry level administrative tasks as required by the team.
+ May be responsible for receiving, validating, and logging client requests, capturing the detail of the request.
+ Ensures the correct escalation procedure is followed on all critical calls and requests and assists with analyzing and interpreting the request to ensure the correct categorization and prioritization.
+ Works closely with colleagues to ensure the user is kept updated on the progress in relation to the resolution of the pending tickets / requests.
+ Ensures all relevant documents related to the tickets / requests are maintained, including the client's information.
+ Communicates in a professional manner, provide updates and ensure clients are aware of the actions that are being undertaken on their behalf.
+ Performs any other related task as required.
**To thrive in this role, you need to have:**
+ Ambitious self-starter with ability to work under general direction.
+ Ability to use sound judgment to escalate an issue to a higher level.
+ Demonstrates ability to interact with a variety of stakeholders.
+ Demonstrates required integrity to ensure excellent client service and retention.
+ Good attention to detail and client focused.
+ Effective verbal and written communication skills.
+ Ability to work in 24X7 shift structure, based on a defined roster as required
**Academic qualifications and certifications:**
+ High School Certification
**Required experience:**
+ Basic level years of experience
+ Basic experience level in the Technology Industry and Call Centre environment
+ Able to speak Cantonese to work with clients from Hong Kong
+ Fresh graduates are encouraged to apply
+ Able to work in Cyberjaya (On-site)
**#LI-APAC**
**Workplace type** **:**
On-site Working
**About NTT DATA**
NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo.
**Equal Opportunity Employer**
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.

**Make an impact with NTT DATA**
Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion - it's a place where you can grow, belong and thrive.
**Your day at NTT DATA**
As MS Engineer (L1) Japanese-speaking at NTT DATA, you will be the first point of contact for our clients, ensuring their IT infrastructure and systems remain operational. You will proactively identify, investigate, and resolve technical incidents and problems, focusing on first-line support for standard and low-complexity incidents and service requests using Japanese. Your aim? To ensure zero missed service level agreement conditions.
Every day, you will monitor client infrastructure and solutions, identifying problems and errors before or as they occur. You will dive deep into first-line incidents assigned to you, pinpointing the root causes, and providing telephonic, ITSM ticket or chat support to our clients when they need it most. Maintenance activities, such as patching and configuration changes, will be part of your routine, ensuring the smooth operation of client systems.
**Responsibilities**
+ Respond to calls /emails/chats received from customer and address the customer needs or route the request accordingly
+ Provide technical support on operational or maintenance of a personal computers/Applications/ other products/peripherals using documented procedures and available tools
+ Routinely identify common incidents and opportunities for avoidance as well as general opportunities for incident reduction
+ Investigate first line incidents assigned and identify the root cause of incidents and problems
+ Use appropriate troubleshooting techniques by using the relevant FAQs and tools to identify and isolate the defects and follow guidelines on dispatching onsite engineer, if need arises
+ Responsible to meet customer SLAs agreed in place
+ Responsible for setting customer expectation and escalate issues in case of need/process related to the higher level to resolve the issue to the customer's complete satisfaction
+ Appropriately log all calls accurately in helpdesk database/ CRM /ticketing system for proper customer management
+ Monitors client infrastructure and solutions
**Requirements:**
+ Diploma/ degree holders preferably in IT/ Computer Science - open to consider fresh graduates
+ Minimum 1-2 years of related IT helpdesk/ customer service working experience is highly preferred but not a must
+ Basic IT skill; using PC on daily basis
+ Language requirement:
+ For non-native (local / Japanese-speaking candidates): Advanced to fluent level in Japanese language (reading, writing & speaking, minimum JLPT N3 is required)
+ For Japanese native candidates: Intermediate to business level English
**Workplace type** **:**
Hybrid Working
**About NTT DATA**
NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo.
**Equal Opportunity Employer**
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.