3,416 Jobs in Selayang Baru

**Additional Information**
**Job Number**
**Job Category** Finance & Accounting
**Location** Four Points by Sheraton Puchong, 1201 Tower 3, Puchong Financial Corporate Centre, Puchong, Selangor, Malaysia, 47100VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Non-Management
**POSITION SUMMARY**
Check figures, postings, and documents for correct entry, mathematical accuracy, and proper codes. Organize, secure, and maintain all files, records, cash and cash equivalents in accordance with policies and procedures. Record, store, access, and/or analyze computerized financial information. Maintain accurate electronic spreadsheets for financial and accounting data. Classify, code, and summarize numerical and financial data to compile and keep financial records, using journals, ledgers, and/or computers. Prepare, maintain, and distribute statistical, financial, accounting, auditing, or payroll reports and tables. Complete period-end closing procedures and reports as specified. Prepare, review, reconcile, and issue bills, invoices, and account statements according to company procedures.
Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets; protect the privacy and security of guests and coworkers. Address guests' service needs in a professional, positive, and timely manner. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones and emails using appropriate etiquette. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: At least 1 year of related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
Where timeless classics are woven with modern details. Where business meets pleasure. Where even when travelers are global, they can experience the local. As a member of the team, you will become part of our united Four Points by Sheraton community where everyone is welcome, we support each other, and every hotel matters. We provide exactly what guests need in an uncomplicated way. If you are seeking opportunities to put guests at ease in a friendly, genuine and approachable environment, join our team. In joining Four Points, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.

Selangor, Malaysia
**Job Family Group:**
Finance
**Worker Type:**
Regular
**Posting Start Date:**
October 3, 2025
**Business unit:**
Finance
**Experience Level:**
Experienced Professionals
**Job Description:**
**What's the role**
This role as a PAR Analyst is for those who has a strong accounting and business planning background, known for his/ her enthusiasm and ability to work effectively across interfaces and bring people together to drive a common agenda for SMEP Upstream Planning and Appraisal activities. This role provides excellent platform for those who would like to pursue their career in Upstream, as it provides opportunities to across multiple discipline in managing the risks of th SMEP Business
Shell Malaysia Exploration and Production (SMEP) has a large portfolio, with a highly complex Production Sharing Contract (PSC) environment and cost allocation rules encompassing 20+ active PSCs through 7 legal entities, involving 10 +JV partners and a National Oil Company (PETRONAS)
**What you'll be doing**
Reporting directly to the PAR Lead; working with Senior PAR analyst, Asset Financial Planners, Finance Advisors, Asset Finance and other business stakeholders in SMEP to deliver finance activities first time right. This role will be key in contributing, preparation and submission of planning, budgeting, latest estimate, appraisal and performance overviews such as: Latest Estimates (LE), Operating Plan (OP) and in the coordination of the Monthly Appraisal (MA) process. As such, the role holder needs to have a proven ability to work effectively across organizational boundaries with an ability to support and implement Global PAR initiatives. The role holder also must have a proven track record to translate complex issues into clear actions and ability to intuitively operate at strategic view as well as at a detailed level depending on the context and scenario.
**What you bring**
PAR Analyst will be working with Senior PAR analyst, Asset Financial Planners, Finance Advisors, Asset Finance and other business stakeholders in SMEP to deliver finance activities first time right. This role will be key in contributing, preparation and submission of planning, budgeting, latest estimate, appraisal and performance overviews such as:
+ SMEP financial information for Latest Estimates (LE), Operating Plan (OP) and in the coordination of the Monthly Appraisal (MA) process.
+ Take ownership for quality of data and analysis for specific focus areas (e.g. KPIs, assets, etc).
+ Provide insightful analysis to support decision-making and drive the performance improvement agenda
**Stakeholder Management:**
Develop productive relationships with key stakeholders including Central PAR.The incumbent must have a good track record of being a team member as dealing effectively with multiple stakeholders is an important part of the position. The stakeholders includes Controllers, Asset Finance, Finance Advisor and finance teams of our business partners.
**Project Management:**
- Work as a pool to enable peak load management. Where relevant , peer coaching other team members in areas of expertise.
- Delivers assigned activities and ensures optimization of activity execution and resources.
- Able to problem solves within the assigned deliverables.
- Support and implement Global PAR initiatives ie. UAT tester
**Process Improvements:**
The incumbent must promote continuous improvement environment. Propose alternatives if current approach/process could be done in a more effective manner while achieving its business objective.
**Requirement:**
+ Preferably a Graduate in a finance related discipline with a Professional Qualification (MIA/ACCA/CIMA/ACA or equivalent) with 3- 4 years of post-qualification and having at least 1 year of relevant experience in Business Performance Management & Business Partnering.
+ Experience with continuous improvement is important and will be developed
+ Mindset to drive true global standards in a customer centric way
+ Technical capabilities in automation and data management or the aptitude to develop these skills
+ Self-starter with a track record of performance and proven ability to deliver quality results under significant time pressure and to tight deadlines
+ Strong interpersonal & leadership skills with personal confidence to quickly build credibility, respect and rapport
+ Strong analytical and numerical skills
+ Able to work across organizational boundaries with a diverse group of colleagues and stakeholders at multiple levels in the organization
**Additional Information:**
-Experience of understanding the ERP systems
-Good working knowledge of digital tool, Power Query, Power Apps, Microsoft Excel, Power Point, chart analysis etc are required.
-Good communication skills with the proven ability to effectively challenge senior management
-Pro-active approach and the ability to identify and support resolving First Time right issues (e.g.: complex accounting & reporting issues) in a dynamic environment.
-Proven track record of being a good team player
Note that this job description contains generic, non-exhaustive information on the scope, expected deliverables and requirements of the role.
**What we offer**
You bring your skills and experience to Shell and in return you work with talented, committed people on one of the most important challenges facing our planet. You'll have the opportunity to develop the skills you need to grow in an environment where we value honesty, integrity, and respect for one another. You'll be able to balance your priorities as you become the best version of yourself.
+ Progress as a person as we work on the energy transition together.
+ Continuously grow the transferable skills you need to get ahead.
+ Work at the forefront of technology, trends, and practices.
+ Collaborate with experienced colleagues with unique expertise.
+ Achieve your balance in a values-led culture that encourages you to be the best version of yourself.
+ Benefit from flexible working hours, and the possibility of remote/mobile working.
+ Perform at your best with a competitive starting salary and annual performancerelated salary increase - our pay and benefits packages are considered to be among the best in the world.
+ Take advantage of paid parental leave, including for non-birthing parents.
+ Join an organisation working to become one of the most diverse and inclusive in the world. We strongly encourage applicants of all genders, ages, ethnicities, cultures, abilities, sexual orientation, and life experiences to apply.
+ Grow as you progress through diverse career opportunities in national and
+ international teams.
+ Gain access to a wide range of training and development programmes.
**We'd like you to know that Shell has a bold goal: to become one of the world's most diverse and inclusive companies. You can get to know more about how we're working towards that goal,** click here ( **.**
**Shell Business Operations (SBO) in Malaysia**
Shell Business Operations (SBO) is a chain of operational centers that form an integral part of Royal Dutch Shell. We influence business development for Shell globally, enabling the work of 93,000 employees in over 70 countries across the world.
SBO Kuala Lumpur is home to 11 different functions that support Shell within the Southeast Asia, Oceania, and Middle East region. Housing more than 2000 employees, SBO Kuala Lumpur is focused on driving excellent corporate performance that enable Shell to operate in a global competitive and ever-changing business environment.
Shell Business Operations (SBO) Kuala Lumpur is focused on driving excellent corporate performance in Contracting and Procurement, Creative Solutions, Customer Operations, Finance Operations, Human Resource, Information Technology, Legal Operations, Retail Centre of Excellence, Supply Chain, Technical Asset Operation and Upstream Transformation. We enable Shell to operate in a global-competitive and ever-changing business environment
-
KLIGU
**DISCLAIMER:**
Please note: We occasionally amend or withdraw Shell jobs and reserve the right to do so at any time, including prior to the advertised closing date. Before applying, you are advised to read our data protection policy. This policy describes the processing that may be associated with your personal data and informs you that your personal data may be transferred to Shell/Shell Group companies around the world. The Shell Group and its approved recruitment consultants will never ask you for a fee to process or consider your application for a career with Shell. Anyone who demands such a fee is not an authorised Shell representative and you are strongly advised to refuse any such demand. Shell is an Equal Opportunity Employer.
You can be a part of the future of energy. Together at Shell, we are transitioning to become a net-zero emissions business while providing the energy that people around the world need today. Working with experienced colleagues , you'll have the opportunity to develop your skills, in an environment where we value honesty, integrity and respect for one another. At Shell, you progress as we tackle the energy challenge together.
#PowerYourProgress
**Visit our careers site ( has a bold goal: to become one of the world's most diverse and inclusive companies, a place where everyone - from our employees to our customers, partners and suppliers - feels valued, respected, and has a strong sense of belonging.
Find out more about DE&I at Shell ( is a global group of energy and petrochemical companies, employing 96,000 people across more than 70 countries.
Whether they work on our platforms and pipelines, or in our offices and research labs, people are key to our success. They collectively determine our culture and we expect them to behave according to our values: honesty, integrity, and respect for people.
Learn more about our purpose and strategy ( **_If you need any assistance or support while applying for a job, please contact us at_** ** ** _"_

Selangor, Malaysia
**Job Family Group:**
Finance
**Worker Type:**
Regular
**Posting Start Date:**
October 3, 2025
**Business unit:**
Finance
**Experience Level:**
Experienced Professionals
**Job Description:**
**What's the role**
Process Objective:
+ Submit accurate and timely tax returns in accordance with the relevant local tax rules, regulations and generally accepted practices, within the deadlines set by them
+ Pay or effect payment of all tax liabilities on time and in the right amount, as shown on the tax return
+ Submit accurate and timely tax accounting information in accordance with local and Group accounting requirements
+ Closely engage with other processes to ensure timely and accurate completion of accounting activities upon which tax payments/returns submissions are depends on
+ Tax Audit coordinator to deliver and support audit request in a timely, process compliant way, ensuring that every request is performed to specified quality standards and within agreed timeline
**What you'll be doing**
Accountabilities:
Senior Specialist main accountabilities and activities will cover team management, coordination and ensuring a top quartile Indirect Tax Compliance process for the countries and taxes covered.
+ Prepare and execute accurate and timely tax returns, respective supporting documents required and tax payments
+ Develop professional working relationships with colleagues within the process and in the interface process across Finance Operations
+ Update work instructions as and when applicable and at regular intervals as per Work Instructions policy guidelines
+ Conduct variance analysis, reasonableness checks and reconciliations
+ Ensure timely completion of SOAR analysis of tax accounts balances and as per required
+ Driving corrective actions within FO Tax to ensure compliance of the process with local tax regulations and internal procedures (LFI, metrics reporting etc.)
+ Update work instructions as and when applicable and at regular intervals as per Work Instructions policy guidelines
+ Identify and implement opportunities to continuously improve processes
+ Comply to Shell Group records management & Information risk management procedures and manage the working papers and support documentation related to the tax returns
+ Analyze and effectively manage end-to-end Indirect Tax risks and resolve complex, high impact, and non-routine issues by applying experience and knowledge of legislation, practices and procedures and communicate effectively to relevant stakeholders
+ Provide routine advice on the indirect tax treatment of transactions and the process to stakeholders (when necessary) with referral made to Tax advisor when in doubt
+ Manage the Tax Team to deliver accurate and timely tax returns and corresponding tax payments, including:- cooperate with the customer in the area of tax and/or business changes which might have impact on the tax settlements effectively manage and develop Tax team- co-operate with feeder processes to ensure timely and accurate completion of accounting activities upon which tax returns submission depends
+ Manage and lead the implementation of the "audit worthy" file status for the team weekly/monthly tax compliance working file
+ Liaison with Tax Authority and Tax Advisor directly during Tax Audit
+ Lead the planning and co-ordination of the work of the team members during Tax Audit to ensure quality and turnaround times targets are met
+ Work closely with the Auditor to understand the required information and assess the impact of any audit findings
+ Follow up/monitor the refund and manage Shell Account Receivables efficiently
+ Ensure team compliance with process, quality standards and timeliness target by assessing the team outputs, identifying decencies and ensuring gaps are closed
+ Oversee the collation of information for enquiries from external auditors and authorities
+ Able to perform under tight deadlines and ad-hoc request
**Dimension** : ASIA PAC
**Taxes in scope** : VAT, Business Tax, Excise Duty & Withholding Tax
Please note that the above is subject to changes and the incumbent maybe required to undertake other duties as assigned.
**What you bring**
Key Competences required:
Competence: **Indirect Taxation**
Proficiency Level: **Skill**
+ In-depth, up-to-date knowledge of concepts, philosophy, principles, law, requirements, practices, end-to-end controls, risks and complexities relating to Indirect Taxes.
+ Effectively manages end-to-end Indirect Tax risks, resolving technical and practical local and cross-border Indirect Tax issues by applying experience and knowledge of legislation, practices and procedures, with referral made to Tax advisor when in doubt
+ Interprets new legislation and/or adapts existing legislation to new situations via collaboration and reference to Tax Advisor
+ Generates substantial improvements to local Indirect Tax-related practices and procedures
Competence: **Process and Data Management**
Proficiency Level: **Knowledge**
+ Enthusiastic and proactive at engaging with colleagues on the power of metrics based disciplined operations, Continuous Improvement and Data Quality Assurance to drive Operational Excellence across E2E processes
+ Understands basics of Process and Data thinking and Continuous Improvement techniques and can advise colleagues on those
+ Manages day-to-day operations of a sub-process covering one or more locations, system and/or organization (including staffing, competence and performance management)
+ Knows and uses the design and Standard Operating Procedures of the process they operate
+ Understands how their work and actions drive the E2E process and data performance
+ Leads effectively Process Performance reviews or Visual Management sessions for own area of responsibility
+ Proactively shares experiences (successful or not) to create an environment where Operational Excellence is valued and rewarded
Competence: **Governance and Assurance**
Proficiency Level: **Knowledge**
+ Understands in broad terms the governance (organization, roles, relationships, processes, standards) of own business area
+ Has a working knowledge of the main requirements of the Shell Control Framework and can advise on Shell's incident reporting requirements
+ Defines and maintains manual of authorities for specific business area/legal entities
+ Manages specific assurance activities in support of management's self-assessment, understands the relationships to the business objectives and associated risks
Competence: **Business Performance Management**
Proficiency Level: **Knowledge**
+ Understand that value creation (cash focus) within certain (risk) boundary conditions is the purpose of performance management
+ Articulate the rationale of current strategies based on the external and competitive environment. Knows the Group Scenarios and the role they play in development of strategy
+ Understand the purpose and key elements of the various planning processes (strategic, target setting and budgeting) at a country, business unit or Function level, and understands the relevant interfaces with the Group, other Businesses and Functions
+ Understand the process, organization and systems that deliver Management Information. Uses MI to analyze business results, identifies internal and external performance factors, as well as potential improvement opportunities
+ Aware of the key value drivers that drive performance improvement, including sales, working capital management (stocks, receivables and payables), cost, operational availability, and can describe the associated risks
+ Understand the key concepts of portfolio management, including organic and inorganic investments and divestments
Competence: **Business Partnering**
Proficiency Level: **Knowledge**
+ Keen understanding of key business drivers, current business priorities and critical issues of the Shell Business(es)/Function(s) with which they are involved
+ Articulates the value-add of Finance to the Business/Function
+ Practices effective advocacy and inquiry, uncovering implicit issues/needs
+ Delivers on promises
+ Knowledge of various influencing styles and impact of self in interpersonal relationships
+ Has understanding of critical relationships within business and function and whom to engage in various situations
Position Requirements:
+ Degree in Finance/Accounting or equivalent Professional Qualification
+ Relevant experience in Indirect Tax Compliance and Reporting is preferred
+ Working experience of at least 5 years in accounting/indirect tax field
+ At least 2 years of experience in team management
+ Working knowledge of SAP is preferred
+ Must have working knowledge of MS Office (Advanced)
+ Must have working knowledge of Digital tools and their skills on analytics, data interpretation and reporting
+ Knowledge of Visual Basic for Applications/Macro is welcomed
+ Results oriented, fast paced, resourceful and proactive
+ Good communication, stakeholder engagement & analytical skills
+ Incumbents must be able to work under pressure with team members
+ Read and write proficiency in **Thai** is required
**What we offer**
You bring your skills and experience to Shell and in return you work with talented, committed people on one of the most important challenges facing our planet. You'll have the opportunity to develop the skills you need to grow in an environment where we value honesty, integrity, and respect for one another. You'll be able to balance your priorities as you become the best version of yourself.
+ Progress as a person as we work on the energy transition together.
+ Continuously grow the transferable skills you need to get ahead.
+ Work at the forefront of technology, trends, and practices.
+ Collaborate with experienced colleagues with unique expertise.
+ Achieve your balance in a values-led culture that encourages you to be the best version of yourself.
+ Benefit from flexible working hours, and the possibility of remote/mobile working.
+ Perform at your best with a competitive starting salary and annual performance related salary increase - our pay and benefits packages are considered to be among the best in the world.
+ Take advantage of paid parental leave, including for non-birthing parents.
+ Join an organisation working to become one of the most diverse and inclusive in the world. We strongly encourage applicants of all genders, ages, ethnicities, cultures, abilities, sexual orientation, and life experiences to apply.
+ Grow as you progress through diverse career opportunities in national and
+ international teams.
+ Gain access to a wide range of training and development programmes.
**We'd like you to know that Shell has a bold goal: to become one of the world's most diverse and inclusive companies. You can get to know more about how we're working towards that goal,** click here ( **.**
**Shell Business Operations (SBO) in Malaysia**
Shell Business Operations (SBO) is a chain of operational centers that form an integral part of Royal Dutch Shell. We influence business development for Shell globally, enabling the work of 93,000 employees in over 70 countries across the world.
SBO Kuala Lumpur is home to 11 different functions that support Shell within the Southeast Asia, Oceania, and Middle East region. Housing more than 2000 employees, SBO Kuala Lumpur is focused on driving excellent corporate performance that enable Shell to operate in a global competitive and ever-changing business environment.
Shell Business Operations (SBO) Kuala Lumpur is focused on driving excellent corporate performance in Contracting and Procurement, Creative Solutions, Customer Operations, Finance Operations, Human Resource, Information Technology, Legal Operations, Retail Centre of Excellence, Supply Chain, Technical Asset Operation and Upstream Transformation. We enable Shell to operate in a global-competitive and ever-changing business environment
-
**DISCLAIMER:**
Please note: We occasionally amend or withdraw Shell jobs and reserve the right to do so at any time, including prior to the advertised closing date. Before applying, you are advised to read our data protection policy. This policy describes the processing that may be associated with your personal data and informs you that your personal data may be transferred to Shell/Shell Group companies around the world. The Shell Group and its approved recruitment consultants will never ask you for a fee to process or consider your application for a career with Shell. Anyone who demands such a fee is not an authorised Shell representative and you are strongly advised to refuse any such demand. Shell is an Equal Opportunity Employer.
You can be a part of the future of energy. Together at Shell, we are transitioning to become a net-zero emissions business while providing the energy that people around the world need today. Working with experienced colleagues , you'll have the opportunity to develop your skills, in an environment where we value honesty, integrity and respect for one another. At Shell, you progress as we tackle the energy challenge together.
#PowerYourProgress
**Visit our careers site ( has a bold goal: to become one of the world's most diverse and inclusive companies, a place where everyone - from our employees to our customers, partners and suppliers - feels valued, respected, and has a strong sense of belonging.
Find out more about DE&I at Shell ( is a global group of energy and petrochemical companies, employing 96,000 people across more than 70 countries.
Whether they work on our platforms and pipelines, or in our offices and research labs, people are key to our success. They collectively determine our culture and we expect them to behave according to our values: honesty, integrity, and respect for people.
Learn more about our purpose and strategy ( **_If you need any assistance or support while applying for a job, please contact us at_** ** ** _"_

**Make an impact with NTT DATA**
Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion - it's a place where you can grow, belong and thrive.
**Your day at NTT DATA**
The Senior Manager, Credit and Collections is a senior management role, responsible for managing the development and implementation of policies, processes and procedures related to Credit and Collections.
This operates at a regional or divisional level within the organization and is responsible for overseeing directing and managing the activities of the team whilst fostering a collaborative and innovative culture focused on operational excellence.
**Key responsibilities:**
+ Contributes to the development of policies and procedures for credit application processes and supervises the maintenance of credit for complex client accounts.
+ Re-evaluates and recommends improvement for the credit and collections processes such as invoicing, follow up and query management.
+ Ensures that sufficient information is obtained to assess the credit worthiness of new and existing clients.
+ Ensures that the cash received from payments are correctly allocated.
+ Coordinates the payments of creditors via electronic funds transfer and cheques.
+ Works closely with the relevant internal stakeholders to pursue deficient balances and enforce the client's contractual obligations, while minimizing company expenses.
+ Deals with payment and all credit related queries received from clients.
+ Supervises the collection of overdue accounts and ensures that clients are appropriately advised regarding their payment terms.
+ Deals with escalated disrupted accounts and negotiates with clients ensuring the re-negotiation of payment plans.
+ Leads, mentors, and develops the credit and collections team to ensure high performance and continuous professional growth.
+ Ensures cash flow by ensuring efficient collections and performing credit analysis, including the analysis of the relevant reports and financial statements to maximize profits.
+ Ensures the distribution of all credit and collection related reports to the relevant forums.
+ Directs the operational activities of the credit and collections team.
+ Coordinates the operational tasks associated with credit applications and collections.
**To thrive in this role, you need to have:**
+ Excellent verbal and written communication skills.
+ Ability to engage with key clients in a professional and tactful manner.
+ Demonstrates good negotiation and influencing ability
+ Displays good problem solving and decision-making ability
+ Excellent understanding of credit analysis, collections processes, and risk assessment methodologies within the context of IT services and products.
+ Excellent familiarity with credit reporting agencies and credit scoring models used in the IT industry.
+ Ability to build a cohesive team and to manage people effectively.
+ Ability to manage time effectively while setting the tone of the team through modelling and leadership.
+ Ability to interact effectively with a variety of internal and external stakeholders by using their good collaboration and engagement skills.
+ Proficiency in financial analysis tools, collections software, and Microsoft Office Suite (especially Excel).
+ Excellent attention to detail with the ability to produce high quality work.
**Academic qualifications and certifications:**
+ Bachelor's degree or equivalent in Finance, Financial Accounting or Business Administration or related field.
**Required experience:**
+ Extended experience in a Credit and Collections role, preferably within an information technology organization.
+ Extended demonstrated experience leading and managing a Credit and Collections team
+ Extended experience in a Credit and Collections management role.
+ Extended experience working with large corporate clients.
**Workplace type** **:**
On-site Working
**About NTT DATA**
NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo.
**Equal Opportunity Employer**
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.
**Third parties fraudulently posing as NTT DATA recruiters**
NTT DATA recruiters will never ask job seekers or candidates for payment or banking information during the recruitment process, for any reason. Please remain vigilant of third parties who may attempt to impersonate NTT DATA recruiters-whether in writing or by phone-in order to deceptively obtain personal data or money from you. All email communications from an NTT DATA recruiter will come from an **@nttdata.com** email address. If you suspect any fraudulent activity, please contact us ( ) .

**Penetration Tester**
Join us as **Senior Analyst** on our **Penetration Testing** team in Malaysia **-** **On-site** to do the best work of your career and make a profound social impact.
The ideal candidate possesses firm understanding of attack surfaces in web technologies, networks, and operating systems. Candidates must demonstrate the ability to analyze closed source applications using several off-the-shelf or custom developed tools. Additionally, the ideal candidate will be able to demonstrate organizational skills, work efficiently under minimal supervision, be able to deliver results that meet or exceed organization's expectations, be a strong team player, and actively participate in a fast-paced and challenging global environment.
**What** **you'll** **achieve**
+ Conduct andparticipate in authorized penetration testing exercises.
+ Report on and prioritize issues to vendors, security team, and engineering through standard escalation processes.
+ Communicate new developments, breakthroughs, challenges and lessons learned to team members and leadership.
+ Collaborate with the development of cybersecurity strategy, policy, standards, and procedures.
+ Work with management and senior team memberson how to integrate information security controls into enterprise environmentstocomply with established security standards and policies.
+ Continuously upgrade knowledge, skills & awareness in cybersecurity technologies by way of independent research, training, or any other self -improvement methods e.g., (Reading, HTB, CTF competitions)
+ Collaborate on additional projects, assignments, and initiatives as required.
**Take the first step towards your dream career**
Every Dell Technologies team member brings something unique to the table. Here's what we are looking for with this role:
+ Minimum of 2 years in Information Security, including at least 1 year of hands-on experience in one or more of the following areas: penetration testing, exploit development, vulnerability research, or fuzzing.
+ Bachelor's degree in Computer Science, Computer Engineering, Electrical Engineering, or a related technical field - or equivalent professional experience.
+ Cybersecurity Certifications:Possession of at least one of the following relevant certifications:
**_eLearnSecurity Certified Professional Penetration Tester (eCPPTv2)_**
**_Offensive Security Certified Professional (OSCP)_**
**_GIAC Penetration Tester (GPEN) or GIAC Web Application Penetration Tester (GWAPT)_**
+ Intermediate-level knowledge of penetration testing tools and techniques, cyberattack stages, application security standards, and testing methodologies for web applications, APIs, and network/infrastructure.
+ Solid understanding of computer networking, operating system internals, and common security threats, vulnerabilities, and risks affecting systems and applications.
**Desirable requirements**
+ Experience writing code in modern programming languages (e.g., C, C++, Java, .NET, Python), with knowledge of debugging principles and the ability to develop custom scripts, exploits, and tools.
+ Strong written and verbal communication skills in English, with a customer-oriented mindset and the ability to produce professional security reports and effectively present findings to technical and non-technical stakeholders.
**Who we are**
We believe that each of us has the power to make an impact. That's why we put our team members at the center of everything we do. If you're looking for an opportunity to grow your career with some of the best minds and most advanced tech in the industry, we're looking for you.
Dell Technologies is a unique family of businesses that helps individuals and organizations transform how they work, live and play. Join us to build a future that works for everyone because Progress Takes All of Us.
**Application closing date:** 11 September 2025
Dell Technologies is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. Read the full Equal Employment Opportunity Policy here ( .
**Job ID:** R

Selangor, Malaysia
**Job Family Group:**
Finance
**Worker Type:**
Regular
**Posting Start Date:**
October 2, 2025
**Business unit:**
Finance
**Experience Level:**
Experienced Professionals
**Job Description:**
**Job Description:**
+ Reporting Accountant supports end to end R&A accountabilities with close interface and collaboration with Integrated Gas Finance & Australia Business and Functions, Treasury and Legal - Shell Energy Holdings Australia Pty Ltd. (SEHAL) entities, the LNG business which contributed 20% of Global Integrated Gas' 2024 Adjusted Earnings.
+ SEHAL oversees a diverse and material portfolio of assets including Prelude FLNG, Crux, Gorgon, North West Shelf, and Arrow Energy. These assets span both offshore and onshore operations, producing not only LNG but also Condensate, LPG, and Domestic Gas. The portfolio is a blend of early-life, growth-focused projects and late-life, efficiency-driven assets, offering a dynamic environment for financial professionals.
**Where do you fit in?**
+ The Reporting Accountant will be a part of an impactful connected team, working with senior business contacts to address scenarios and specific business challenges. The Reporting Accountant will provide analysis to challenge the status quo, data analytics and business insights, financial reporting, MI cost recovery, advise and/or operate cost allocation process including business specific process, improvement agenda and working collaboratively as an equal to influence the value drivers for that business and to support decision making. The role holder will have strong collaboration skills and the ability to influence senior Business and Finance professionals, the wider finance community, Treasury, Legal and FO Controllers.
**What's the role?**
Responsibilities include but are not limited to:
- Prepare Monthly & Quarterly Reporting,
- Operate various FO processes i.e. group reporting (month close); statutory reporting; general ledger; fixed assets; billing etc.
- Maintain a transparent and effective financial framework, aimed at achieving business objectives, providing timely, fit for purpose, objective and transparent management and financial information
- Provide support across areas of Reporting, providing insights to the Business & alongside activities in the area of cost sharing and cost recovery,
- Perform regular reviews and take actions as required on IG and 3rd Party receivables and payables to achieve Group and internal targets by removing blockages, streamlining processes and enforcing accountabilities.
- Ensure financial controls are in place to enforce no value leakage, and ensure a robust cost allocation methodology and principles are in place to have a prompt of recovery of costs
- Drive CI Projects such as the further development of Touchless MI and drive high penetration on usage of digital tools
- Prepare and facilitate rigorous, fit for purpose (deep dive and / or helicopter view) P&L, Balance Sheet and Cash flow reviews, providing insights to the Business
- Advise on the application of financial accounting policies and standards (GFRM, IFRS) and provide accounting support on Accounting Note, Option and Dispensation. Personally drive correct outcome of material Financial Accounting events (Impairments, D&R, accounting for MA&D deals)
**What we need from you?**
+ Preferably a Graduate in a Finance/Accounting related discipline with a Professional Qualification (MIA/ACCA/CIMA/ACA or equivalent) with 3- 4 years of post-qualification
+ Relevant experience in external audit, financial reporting and controls; Monthly and Quarterly financial reporting is an advantage
+ Proven ability to work effectively across organizational boundaries, bringing different views together, finding an aligned approach forward, managing a wide agenda and effectively deal with conflicting priorities,
+ Track record of performance and proven ability as a Self-starter to deliver quality results under significant time pressure and to tight deadlines whilst maintaining the required attention to detail
+ Passion for data analytics & management information
+ Commercial acumen to understand key drivers to ensure effective cost recovery and allocation
+ Strong communication skills, and ability to complex raw data into understandable key messages and insights for business stakeholders with a non-finance background
+ Ability to work independently even when there is ambiguity or change
+ High capacity to prioritize key elements of deliverables
+ Drive towards operational excellence, learning from other assets and sharing best practices
**What we offer**
You bring your skills and experience to Shell and in return you work with talented, committed people on one of the most important challenges facing our planet. You'll have the opportunity to develop the skills you need to grow in an environment where we value honesty, integrity, and respect for one another. You'll be able to balance your priorities as you become the best version of yourself.
+ Progress as a person as we work on the energy transition together.
+ Continuously grow the transferable skills you need to get ahead.
+ Work at the forefront of technology, trends, and practices.
+ Collaborate with experienced colleagues with unique expertise.
+ Achieve your balance in a values-led culture that encourages you to be the best version of yourself.
+ Benefit from flexible working hours, and the possibility of remote/mobile working.
+ Perform at your best with a competitive starting salary and annual performance related salary increase - our pay and benefits packages are considered to be among the best in the world.
+ Take advantage of paid parental leave, including for non-birthing parents.
+ Join an organisation working to become one of the most diverse and inclusive in the world. We strongly encourage applicants of all genders, ages, ethnicities, cultures, abilities, sexual orientation, and life experiences to apply.
+ Grow as you progress through diverse career opportunities in national and
+ international teams.
+ Gain access to a wide range of training and development programmes.
**We'd like you to know that Shell has a bold goal: to become one of the world's most diverse and inclusive companies. You can get to know more about how we're working towards that goal,** click here ( **.**
**Shell Business Operations (SBO) in Malaysia**
Shell Business Operations (SBO) is a chain of operational centers that form an integral part of Royal Dutch Shell. We influence business development for Shell globally, enabling the work of 93,000 employees in over 70 countries across the world.
SBO Kuala Lumpur is home to 11 different functions that support Shell within the Southeast Asia, Oceania, and Middle East region. Housing more than 2000 employees, SBO Kuala Lumpur is focused on driving excellent corporate performance that enable Shell to operate in a global competitive and ever-changing business environment.
Shell Business Operations (SBO) Kuala Lumpur is focused on driving excellent corporate performance in Contracting and Procurement, Creative Solutions, Customer Operations, Finance Operations, Human Resource, Information Technology, Legal Operations, Retail Centre of Excellence, Supply Chain, Technical Asset Operation and Upstream Transformation. We enable Shell to operate in a global-competitive and ever-changing business environment
-
**DISCLAIMER:**
Please note: We occasionally amend or withdraw Shell jobs and reserve the right to do so at any time, including prior to the advertised closing date. Before applying, you are advised to read our data protection policy. This policy describes the processing that may be associated with your personal data and informs you that your personal data may be transferred to Shell/Shell Group companies around the world. The Shell Group and its approved recruitment consultants will never ask you for a fee to process or consider your application for a career with Shell. Anyone who demands such a fee is not an authorised Shell representative and you are strongly advised to refuse any such demand. Shell is an Equal Opportunity Employer.
You can be a part of the future of energy. Together at Shell, we are transitioning to become a net-zero emissions business while providing the energy that people around the world need today. Working with experienced colleagues , you'll have the opportunity to develop your skills, in an environment where we value honesty, integrity and respect for one another. At Shell, you progress as we tackle the energy challenge together.
#PowerYourProgress
**Visit our careers site ( has a bold goal: to become one of the world's most diverse and inclusive companies, a place where everyone - from our employees to our customers, partners and suppliers - feels valued, respected, and has a strong sense of belonging.
Find out more about DE&I at Shell ( is a global group of energy and petrochemical companies, employing 96,000 people across more than 70 countries.
Whether they work on our platforms and pipelines, or in our offices and research labs, people are key to our success. They collectively determine our culture and we expect them to behave according to our values: honesty, integrity, and respect for people.
Learn more about our purpose and strategy ( **_If you need any assistance or support while applying for a job, please contact us at_** ** ** _"_

Selangor, Malaysia
**Job Family Group:**
Downstream Supply Chain
**Worker Type:**
Regular
**Posting Start Date:**
October 1, 2025
**Business unit:**
**Experience Level:**
Experienced Professionals
**Job Description:**
**What's the role**
The Demand Planner serves as the central figure in developing and maintaining short- to medium-term demand forecasts for the lubricants business. This role requires the ability to synthesize insights from statistical forecasting tools alongside input from Sales, Marketing, and Finance to produce a realistic and well-aligned demand plan. Accuracy in forecasting is critical, as it directly influences supply planning and drives overall supply chain efficiency.
Reporting to the Lubricants Supply Chain team, the Demand Planner is also a trusted and collaborative partner within the Sales and Marketing organization. The role involves active participation in strategic meetings, workshops, and growth initiatives-up to the General Manager level-where demand insights are essential to decision-making and business planning.
**What you'll be doing**
+ Maintain and refine statistical forecasting models to generate accurate baseline demand forecasts.
+ Gather, validate, and incorporate Step 1 (new activities) and Step 2 inputs from Sales and Marketing into the demand planning process.
+ Lead forecast alignment meetings with Country Sales and Marketing Managers to secure Step 2 sign-off before handing over the forecast to the Lubricants Supply Chain (LSC) team.
+ Participate in Step 3 of the planning cycle and support Step 4 by providing relevant demand insights as needed.
+ Track and report current month performance by comparing actual orders against forecasts, and work with Sales and Marketing to improve forecast adherence and "sell the plan."
+ Manage short-term forecast adjustments by collecting updates from Sales and Marketing and coordinating the Short-Term Adjustment (STA) process with Supply Planning.
+ Act as the primary liaison between Demand (Sales & Marketing) and Supply teams, ensuring clear and timely communication across functions.
+ Support Finance teams in updating the "Latest Estimate" and identifying potential gaps against quarterly and annual targets.
+ Contribute to the annual Integrated Business Planning (IBP) process, helping to build detailed multi-year demand plans.
**What you bring**
+ Extensive experience in data analysis, with a strong track record of uncovering actionable insights to drive business decisions.
+ Excellent communication and stakeholder management skills, with the ability to engage effectively across all organizational levels and collaborate with cross-functional teams including Sales, Marketing, Contracts & Procurement, and Value Delivery.
+ Skilled at synthesizing complex information and presenting it in a clear, strategic manner to support high-level decision-making.
+ Advanced proficiency in Microsoft Excel-a critical tool for data manipulation, reporting, and visualization.
+ Authentic leadership style, with the confidence to stand by well-founded perspectives even under pressure.
+ Highly adaptable, with the ability to manage multiple priorities in fast-paced, dynamic environments.
+ Industry knowledge in Lubricants and Supply Chain is preferred; familiarity with SAP and APO is an advantage.
+ Experience in digital project management, with a focus on delivering scalable and sustainable solutions.
+ Committed to continuous improvement of processes, tools, and stakeholder relationships.
+ Background in FMCG and Oil & Gas industries is a strong asset.
-
**What we offer**
You bring your skills and experience to Shell and in return you work with talented, committed people on one of the most important challenges facing our planet. You'll have the opportunity to develop the skills you need to grow in an environment where we value honesty, integrity, and respect for one another. You'll be able to balance your priorities as you become the best version of yourself.
+ Progress as a person as we work on the energy transition together.
+ Continuously grow the transferable skills you need to get ahead.
+ Work at the forefront of technology, trends, and practices.
+ Collaborate with experienced colleagues with unique expertise.
+ Achieve your balance in a values-led culture that encourages you to be the best version of yourself.
+ Benefit from flexible working hours, and the possibility of remote/mobile working.
+ Perform at your best with a competitive starting salary and annual performance related salary increase - our pay and benefits packages are considered to be among the best in the world.
+ Take advantage of paid parental leave, including for non-birthing parents.
+ Join an organization working to become one of the most diverse and inclusive in the world. We strongly encourage applicants of all genders, ages, ethnicities, cultures, abilities, sexual orientation, and life experiences to apply.
+ Grow as you progress through diverse career opportunities in national and international teams.
+ Gain access to a wide range of training and development programmed.
We'd like you to know that Shell has a bold goal: to become one of the world's most diverse and inclusive companies. You can get to know more about how we're working towards that goal, click here. click here ( **.**
**Shell Business Operations (SBO) in Malaysia**
Shell Business Operations (SBO) is a chain of operational centers that form an integral part of Royal Dutch Shell. We influence business development for Shell globally, enabling the work of 93,000 employees in over 70 countries across the world. SBO Kuala Lumpur is home to 11 different functions that support Shell within the Southeast Asia, Oceania, and Middle East region. Housing more than 2000 employees, SBO Kuala Lumpur is focused on driving excellent corporate performance that enable Shell to operate in a global competitive and ever-changing business environment. Shell Business Operations (SBO) Kuala Lumpur is focused on driving excellent corporate performance in Contracting and Procurement, Creative Solutions, Customer Operations, Finance Operations, Human Resource, Information Technology, Legal Operations, Retail Centre of Excellence, Supply Chain, Technical Asset Operation and Upstream Transformation. We enable Shell to operate in a global-competitive and ever-changing business environment
**DISCLAIMER:**
Please note: We occasionally amend or withdraw Shell jobs and reserve the right to do so at any time, including prior to the advertised closing date. Before applying, you are advised to read our data protection policy. This policy describes the processing that may be associated with your personal data and informs you that your personal data may be transferred to Shell/Shell Group companies around the world. The Shell Group and its approved recruitment consultants will never ask you for a fee to process or consider your application for a career with Shell. Anyone who demands such a fee is not an authorised Shell representative and you are strongly advised to refuse any such demand. Shell is an Equal Opportunity Employer.
You can be a part of the future of energy. Together at Shell, we are transitioning to become a net-zero emissions business while providing the energy that people around the world need today. Working with experienced colleagues , you'll have the opportunity to develop your skills, in an environment where we value honesty, integrity and respect for one another. At Shell, you progress as we tackle the energy challenge together.
#PowerYourProgress
**Visit our careers site ( has a bold goal: to become one of the world's most diverse and inclusive companies, a place where everyone - from our employees to our customers, partners and suppliers - feels valued, respected, and has a strong sense of belonging.
Find out more about DE&I at Shell ( is a global group of energy and petrochemical companies, employing 96,000 people across more than 70 countries.
Whether they work on our platforms and pipelines, or in our offices and research labs, people are key to our success. They collectively determine our culture and we expect them to behave according to our values: honesty, integrity, and respect for people.
Learn more about our purpose and strategy ( **_If you need any assistance or support while applying for a job, please contact us at_** ** ** _"_

Selangor, Malaysia
**Job Family Group:**
Production Engineering Upstream
**Worker Type:**
Regular
**Posting Start Date:**
October 1, 2025
**Business unit:**
Projects and Technology
**Experience Level:**
Early Careers
**Job Description:**
**What's the role**
Shell's Well Reservoir Facilities Management (WRFM) is central to maximizing asset value through integrated expertise across wells, reservoirs, and facilities. It focuses on well integrity, surveillance, optimization, interventions, and debottlenecking to drive performance throughout the asset lifecycle.
As Engineer - Process Data SSW, reporting to the Sr Team Lead - WRFM Factory, you'll be part of a global team implementing standardized WRFM workflows. Your work will support Shell's ambition to deliver routine WRFM efficiently and free up expert capacity for complex challenges-closing the gap to potential.
**What you'll be doing**
**As Engineer - Process Data SSW (FEL vertical), you will:**
+ Lead WRFM Factory Workflow Deployment: Implement WRFM Factory workflows and Standard Operating Procedures (SOPs) in alignment with the agreed Terms of Reference and Implementation Plan. Initial focus is on Shell Malaysia Upstream, with potential to scale success across global assets.
+ Deliver High-Quality WRFM Outputs: Execute SOPs for Well Integrity (WI), Exception-Based Surveillance (EBS), Opportunity Identification (OI), and Integrated Production System Modelling (IPSM). Collaborate closely with multidisciplinary asset teams including Production Technology, Wells Engineering, Process Engineering, Reservoir Engineering, and Operations.
+ Manage Well Integrity: Ensure surveillance and maintenance of Safety Critical Elements for assigned wells, in compliance with Shell Group and local standards.
+ Drive Performance Improvements: Identify and implement initiatives that enhance WRFM Factory delivery, focusing on standardization and best practice replication to achieve top-quartile performance.
+ Support Functional Enhancements: Contribute to broader WRFM and SSW functional improvement efforts.
**What you bring**
+ With relevant experience in Petroleum Engineering, with a strong focus on well and reservoir management and well intervention design.
+ · Proven ability to independently implement at least one WRFM Factory workflow, such as:
ü Well Integrity (WI)
ü Exception-Based Surveillance (EBS)
ü Opportunity Identification (OI)
ü Integrated Production System Modelling (IPSM)
+ Familiarity with the remaining WRFM workflows is a plus.
+ Solid understanding of reservoir engineering principles is an advantage.
+ Skilled in data analytics and interpretation, with strong communication and collaboration abilities.
+ Experience working in large, multidisciplinary teams, coordinating activities across functions.
+ Good grasp of technical risks and challenges associated with assigned workflows.
+ Knowledge of integrated gas systems, gas contracts, and gas field planning is beneficial.
+ Demonstrated track record of disciplined delivery through structured planning, execution, documentation, and follow-up.
+ A strong team player-able to challenge constructively and support others.
+ Actively support the TAS WRFM Factory project lead in stakeholder engagements.
+ Contribute to WRFM Factory capability development by participating in learning sessions, coaching, and bootcamps.
-
**What we offer**
You bring your skills and experience to Shell and in return you work with talented, committed people on one of the most important challenges facing our planet. You'll have the opportunity to develop the skills you need to grow in an environment where we value honesty, integrity, and respect for one another. You'll be able to balance your priorities as you become the best version of yourself.
+ Progress as a person as we work on the energy transition together.
+ Continuously grow the transferable skills you need to get ahead.
+ Work at the forefront of technology, trends, and practices.
+ Collaborate with experienced colleagues with unique expertise.
+ Achieve your balance in a values-led culture that encourages you to be the best version of yourself.
+ Benefit from flexible working hours, and the possibility of remote/mobile working.
+ Perform at your best with a competitive starting salary and annual performance related salary increase - our pay and benefits packages are considered to be among the best in the world.
+ Take advantage of paid parental leave, including for non-birthing parents.
+ Join an organization working to become one of the most diverse and inclusive in the world. We strongly encourage applicants of all genders, ages, ethnicities, cultures, abilities, sexual orientation, and life experiences to apply.
+ Grow as you progress through diverse career opportunities in national and
+ international teams.
+ Gain access to a wide range of training and development programmed.
**We'd like you to know that Shell has a bold goal: to become one of the world's most diverse and inclusive companies. You can get to know more about how we're working towards that goal,** click here ( **.**
**Shell Business Operations (SBO) in Malaysia**
Shell Business Operations (SBO) is a chain of operational centers that form an integral part of Royal Dutch Shell. We influence business development for Shell globally, enabling the work of 93,000 employees in over 70 countries across the world.
SBO Kuala Lumpur is home to 11 different functions that support Shell within the Southeast Asia, Oceania, and Middle East region. Housing more than 2000 employees, SBO Kuala Lumpur is focused on driving excellent corporate performance that enable Shell to operate in a global competitive and ever-changing business environment.
Shell Business Operations (SBO) Kuala Lumpur is focused on driving excellent corporate performance in Contracting and Procurement, Creative Solutions, Customer Operations, Finance Operations, Human Resource, Information Technology, Legal Operations, Retail Centre of Excellence, Supply Chain, Technical Asset Operation and Upstream Transformation. We enable Shell to operate in a global-competitive and ever-changing business environment
**DISCLAIMER:**
Please note: We occasionally amend or withdraw Shell jobs and reserve the right to do so at any time, including prior to the advertised closing date. Before applying, you are advised to read our data protection policy. This policy describes the processing that may be associated with your personal data and informs you that your personal data may be transferred to Shell/Shell Group companies around the world. The Shell Group and its approved recruitment consultants will never ask you for a fee to process or consider your application for a career with Shell. Anyone who demands such a fee is not an authorised Shell representative and you are strongly advised to refuse any such demand. Shell is an Equal Opportunity Employer.
You can be a part of the future of energy. Together at Shell, we are transitioning to become a net-zero emissions business while providing the energy that people around the world need today. Working with experienced colleagues , you'll have the opportunity to develop your skills, in an environment where we value honesty, integrity and respect for one another. At Shell, you progress as we tackle the energy challenge together.
#PowerYourProgress
**Visit our careers site ( has a bold goal: to become one of the world's most diverse and inclusive companies, a place where everyone - from our employees to our customers, partners and suppliers - feels valued, respected, and has a strong sense of belonging.
Find out more about DE&I at Shell ( is a global group of energy and petrochemical companies, employing 96,000 people across more than 70 countries.
Whether they work on our platforms and pipelines, or in our offices and research labs, people are key to our success. They collectively determine our culture and we expect them to behave according to our values: honesty, integrity, and respect for people.
Learn more about our purpose and strategy ( **_If you need any assistance or support while applying for a job, please contact us at_** ** ** _"_

Selangor, Malaysia
**Job Family Group:**
Human Resources Jobs
**Worker Type:**
Regular
**Posting Start Date:**
October 1, 2025
**Business unit:**
Human Resources
**Experience Level:**
Early Careers
**Job Description:**
**Key Responsibilities:**
+ Provide end-to-end HR Operations support to employees, line managers, and local HR.
+ Execution of complex Local HR Processes, in line with existing policies and procedures, assuring high quality data management in Shell People, as well as documentation, including on-going support to employees.
+ Management of cases according to established ways of working, including:
+ Using the Salesforce tool to log queries and updates, create tickets and ensure closure of tickets
+ WIP management, keeping customers updated on the status of open cases
+ Taking ownership of end-to-end processes
+ Handing-off cases to other teams in HR Services as required
+ Dealing with third party service providers
+ Meeting established KPIs and SLAs
+ Timely escalation of complex queries to senior advisors, SMEs and policy teams. Acting as a country or process focal point if necessary
+ Liaising with HR Business Partners, HR in the Country, Employees, and Line Managers, as required in order to resolve cases. Building partnerships with HR Partners (Stakeholders, HR Advice in Country, GOS and other HR Services teams) by clarifying policies and procedures, giving and asking for updates on case status, gathering missing data necessary for case
+ processing, identifying best practices and knowledge sharing.
+ Providing input for Knowledge Management within the team (including creation and ownership of documentation/ job aids). Ensuring the info in Knowledge Management is up-to-date. Sharing best practices within the team, striving for continual improvement in service delivery, participating in improvement initiatives.
+ Adhering to the Global Approval Matrix (GAM) and Financial Control Manual (implementing all established financial controls in daily work) & Data Privacy rules, including reporting all FCM & Data Privacy breaches.
**Where do you fit in?**
This position is for HR Advisor supporting Thailand Operations.
**What's the role?**
**DIMENSIONS**
+ Answers employee queries: "How to?", "Request Info". Executes well documented process to be followed, with clearly defined decision points. Executes simple transactions.
+ Nature of work involves knowledge of HR policies, processes, & systems and can explain this to employees or supervisors. Acts as Process Focal Point / Subject Matter Expert for processes such as reporting. Works within a limited variety of well-defined procedures and practices (not necessarily standardized) and is supervised on progress and results by manager.
+ Executes process steps in Workday, managing entries in Shell People.
**Job Purpose:** To provide end to end HR Operations support (international mobility) to employees, line managers and local HR across a designated region.
**Principal Accountabilities:**
+ Take ownership of the end-to-end transfer process by managing International Transfers, Domestic Transfers (for expatriates), Repatriations (as focal point) and Termination activities as sending and/or receiving advisor. The IM Advisor is responsible for the following tasks:
+ Manage transfer as a project by holding accountability for and coordinating all transfer activities as per the process & policy.
+ Provide policy advice or/and clarify policy-related questions from the employee and the relocation advisor (and other parties if necessary, e.g. line managers, business HR).
+ Focus on high quality customer service in each aspect of the transfer process by applying Beyond Service Excellence standards. That includes setting up and facilitating all briefing calls and adapting them (timing & content) to the employee's circumstances & needs.
+ Cooperate closely with the Relocation Advisor making sure all applicable relocation services are delivered in timely manner.
+ Coordinate the communication & tasks of all relevant parties in the transfer process to deliver their service correctly & timely. Provide the updates on the progress of the transfer to business HR & line manager.
+ Prepare first time right documentation (including employment documentation, notifications) required as per process & policy applying data privacy principle. Process the payroll actions as relevant for each transfer type aligned with the principles of the data privacy, financial controls & data quality. Complete all actions as per the process & policy in timely manner (within agreed KPIs & SLAs). Escalate complex cases and queries proactively & appropriately to coach, Team Leader, Relocation Advisor, IM Subject Matter Experts.
+ Enable and promote best practice sharing between the team members striving for continual improvement of service delivery. Support other team members
**What we need from you?**
**Must have:**
+ **Candidates are required to be able to speak, read, and write in Thai language to be able to perform this role effectively.**
**Minimum Qualifications:**
+ Diploma/Bachelor's qualification - preferably in HR or Business Administration.
+ Fresh graduates are welcome to apply; At least 1 year of work experience is an advantage
+ Previous experience in Shared Services, Call Centre, Service environment is an advantage
+ Exposure to an administration and /or services-oriented position is preferable
+ Experience in service excellence
+ English (Good command, both written & oral)
+ SAP experience is an advantage
+ Strong IT skills (Microsoft suite of products)
**What we offer**
You bring your skills and experience to Shell and in return you work with talented, committed people on one of the most important challenges facing our planet. You'll have the opportunity to develop the skills you need to grow in an environment where we value honesty, integrity, and respect for one another. You'll be able to balance your priorities as you become the best version of yourself.
+ Progress as a person as we work on the energy transition together.
+ Continuously grow the transferable skills you need to get ahead.
+ Work at the forefront of technology, trends, and practices.
+ Collaborate with experienced colleagues with unique expertise.
+ Achieve your balance in a values-led culture that encourages you to be the best version of yourself.
+ Benefit from flexible working hours, and the possibility of remote/mobile working.
+ Perform at your best with a competitive starting salary and annual performance related salary increase - our pay and benefits packages are considered to be among the best in the world.
+ Take advantage of paid parental leave, including for non-birthing parents.
+ Join an organisation working to become one of the most diverse and inclusive in the world. We strongly encourage applicants of all genders, ages, ethnicities, cultures, abilities, sexual orientation, and life experiences to apply.
+ Grow as you progress through diverse career opportunities in national and
+ international teams.
+ Gain access to a wide range of training and development programmes.
**We'd like you to know that Shell has a bold goal: to become one of the world's most diverse and inclusive companies. You can get to know more about how we're working towards that goal,** click here ( **.**
**Shell Business Operations (SBO) in Malaysia**
Shell Business Operations (SBO) is a chain of operational centers that form an integral part of Royal Dutch Shell. We influence business development for Shell globally, enabling the work of 93,000 employees in over 70 countries across the world.
SBO Kuala Lumpur is home to 11 different functions that support Shell within the Southeast Asia, Oceania, and Middle East region. Housing more than 2000 employees, SBO Kuala Lumpur is focused on driving excellent corporate performance that enable Shell to operate in a global competitive and ever-changing business environment.
Shell Business Operations (SBO) Kuala Lumpur is focused on driving excellent corporate performance in Contracting and Procurement, Creative Solutions, Customer Operations, Finance Operations, Human Resource, Information Technology, Legal Operations, Retail Centre of Excellence, Supply Chain, Technical Asset Operation and Upstream Transformation. We enable Shell to operate in a global-competitive and ever-changing business environment
-
**DISCLAIMER:**
Please note: We occasionally amend or withdraw Shell jobs and reserve the right to do so at any time, including prior to the advertised closing date. Before applying, you are advised to read our data protection policy. This policy describes the processing that may be associated with your personal data and informs you that your personal data may be transferred to Shell/Shell Group companies around the world. The Shell Group and its approved recruitment consultants will never ask you for a fee to process or consider your application for a career with Shell. Anyone who demands such a fee is not an authorised Shell representative and you are strongly advised to refuse any such demand. Shell is an Equal Opportunity Employer.
You can be a part of the future of energy. Together at Shell, we are transitioning to become a net-zero emissions business while providing the energy that people around the world need today. Working with experienced colleagues , you'll have the opportunity to develop your skills, in an environment where we value honesty, integrity and respect for one another. At Shell, you progress as we tackle the energy challenge together.
#PowerYourProgress
**Visit our careers site ( has a bold goal: to become one of the world's most diverse and inclusive companies, a place where everyone - from our employees to our customers, partners and suppliers - feels valued, respected, and has a strong sense of belonging.
Find out more about DE&I at Shell ( is a global group of energy and petrochemical companies, employing 96,000 people across more than 70 countries.
Whether they work on our platforms and pipelines, or in our offices and research labs, people are key to our success. They collectively determine our culture and we expect them to behave according to our values: honesty, integrity, and respect for people.
Learn more about our purpose and strategy ( **_If you need any assistance or support while applying for a job, please contact us at_** ** ** _"_