2 Support Services jobs in Alor Setar

Position: Post Majority Support Services – Service Navigator
Department: Child and Family Services
Classification/Level: CS4
Employment Status: Regular Full Time

Vision:
M’Chigeeng First Nation is committed to strengthening the well being of children, youth and their families. This will be accomplished through the development, delivery and service coordination of culturally appropriate prevention programming that will enable each to improve their well-being for attaining a healthy lifestyle that contributes to achieving a safe, caring and healthy community.

Reporting Relationship
The Post Majority Support Services – Service Navigator will report directly to the Post Majority Support Services – Program Supervisor; maintain communication within the department and internal working relationships with all Departments within M’Chigeeng First Nation.

Position Summary
This position will function as a co-lead to carry out the mandate of the Post Majority Support Services Program: “The protection, care and nurturance of children, youth and families”, in accordance with Territorial By-Laws. The position is responsible to oversee and monitor the daily management and administration of individual service/wellness plans for youth involved in the Post Majority Support Services program. This includes Youth and young adults who are ageing out or who have aged out of care up to the age of 26. The Post Majority Support Services – Service Navigator functions within legislative requirements, regulations, policies and procedures of the M’Chigeeng First Nation. The Post Majority Support Services – Service Navigator will function and participate in the effective and efficient implementation of goals, objectives, vision and strategic planning of the First Nation including development and evaluation while building capacity for sustaining an integrated community-based model of service delivery for the M’Chigeeng First Nation.

Essential Functions

• Ensure all M’Chigeeng First Nation protocols and Bylaws are adhered to and program activities are conducted in accordance to recommendations and policies as set by Chief & Council.
• Will be current on all Child Welfare matters as required to act as an authorized Representative of M’Chigeeng First Nation and to act as an advocate and lobby for prevention and intervention solutions to issues directly affecting band membership youth involved in child welfare and aging out of the Ontario child welfare system.
• Incorporate and promote Anishnabek cultural values, beliefs and practices and Anishinabemowin into program delivery.
• In collaboration with the Program Supervisor – Post Majority Support Services Program participate and collaborate in the development of the annual service and financial plans to ensure that all aspects of the program are being managed and identified goals and objectives are being achieved.
• In collaboration with the Program Supervisor – Post Majority Support Services Program ensure that service coordination and service flow processes from intake, ongoing service planning and discharge is completed based on Post Majority Support Services, policy and procedures.
• Provide assistance in the development of Orientation and Public Relations documentation and presentations to promote the Post Majority Support Services program.
• Ensure that Youth involved in the program are processed through intake and assessment, obtain informed consent, collect youth background/case history and develop a youth/young adult’s transition plan.
• Work with youth and appropriate workers to assess situations, identify solutions and safety plans when required.
• Practice strict confidentiality, privacy, ethical and non-bias approaches.
• Formulate concrete goals and objectives and identify appropriate internal and external resources to meet identified needs in the provision of services to youth.
• Engage in regular liaison with Family Resource Team staff, other related programs and/or departments within the Community and external agencies.
• Ensure ongoing case management, crisis intervention, referral and access to counselling services and quality of service is provided to youth by monitoring all service providers involved with youth.
• Input service/wellness and other service and financial documentation into the case management software system on a regular and consistent basis.
• Respond to requests for information, case consultations, community public relations requests and documentation in relation to the program.
• Receive and make referrals to services and programs for youth when required.
• Will take an active role and participate in interdepartmental strategic planning activities by assisting in the formulation of annual program goals and objectives for the post majority support services and family resources program.
• Participate in the monitoring of policies and procedures, protocols that are specific to the program’s integrated service delivery model and provide recommendations for enhanced and or new policies.
• Participate in local and regional initiatives whose mandates relate to the identified local community issues.

Planning & Development

• Ensure familiarization with the First Nations Child and Family Services, Post Majority Care Services Toolkit.
• Ensure youth in receipt of service from the Post Majority Support Services program have access to financial support, learning, educational and professional development opportunities, safe, stable housing, and have access to culture, land, language and the Community.
• Complete individual assessments in collaboration with youth to define their service and financial needs based on service standards of the Post Majority Support Services program.
• Develop, review and evaluate the six-month, approved service and wellness plans for youth that are involved in the Post Majority Support Services program to ensure that the needs of youth are being completed.
• Reviews and monitors the individual approved service and financial plans for youth monthly to ensure that financial plans are in line with the annualized program approved budget.
• Coordinate and plan wrap around services with external services that are needed for individual youth based on approved service plans.
• Support youth and young adults in reconnecting with family, culture and community.
• In collaboration with the Program Supervisor – Post Majority Support Services identify professional development and training needs of the service navigators and co-develop training plans based on department needs.
• In collaboration with members of the Team, develop a list of Community Resources for youth that are accessible both on and off the First Nation.
• Work with community resources and partners to create a coordinated comprehensive community plan for establishing an environment that supports the maintenance of healthy lifestyle changes; to enable active involvement and participation.
• Coordinate interdepartmental strategic planning activities for development of a service delivery process to complement the financial management of program needs.
• Assists and participates in Community events both on and off the First Nation when required and needed.
• Efficient utilization of caseworks case management software for the program.

Financial & Reporting

• In collaboration with the Program Supervisor – Post Majority Support Services monitor the annual financial plans for the program and individual financial plans and ensure the collection of data within the database for youth involved in the program.
• As a member of the team, review, prepare and identify current and future annual budget requirements for the program and ensure maintenance in the levels of funding for program sustainability.
• Monitor and ensure compliance with funding agencies; and ensure preparation and timely submission of narrative, statistical and financial reports when required and needed to the Program Supervisor – Post Majority Support Services.
• Review financial reports monthly from Central Finance and prepare a financial analysis and planning for the program in accordance with the approved budgets.

QUALIFICATIONS & REQUIREMENTS

Preferred

• Registered member in good standing with recognized educational institution or professional association.
• Bachelor of Social Work Degree and/or Human Services from an accredited university with 4-years frontline child welfare or social services sector.

Minimum

• Post-Secondary Diploma in Social Services or related field with 2 years direct work experience in frontline child welfare or social services sector.
• Working knowledge of community resources and development.
• Extensive knowledge of the Ontario, Child and Youth Family Services Act and other relevant regulatory and legal requirements.
• Extensive knowledge and understanding of child welfare systems.
• Proven strong leadership with managerial skills and experience.
• Strong decision-making and problem-solving skills.
• Extensive knowledge of the First Nation governance matters and protocols.
• Strong understanding of First Nations Child & Family matters and interests.
• Excellent interpersonal and communication skills; combined with the ability to negotiate positive results while managing positive relationships.

Other Knowledge Skills & Abilities

• Maintains and promotes strict confidentiality
• Knowledge of community and external resources
• Proficient computer skills
• Excellent change management and relationship-building (partnering & networking) skills
• Well organized with ability to multi-task, work well under pressure, and to prioritize work
• Valid Class “G” Drivers License with personal and reliable transportation
• Knowledge of First Nation issues, culture, traditions, customs and practices
• Fluency in Anishinabemowin or a willingness to learn
• Vulnerable Sector Screening (VSS) required (Current 30 days, original or certified copy)

CRC/VSS Rationale

Criminal Reference Check (CRC) Rationale : M’Chigeeng First Nation is in a position of trust to its band members and is committed to providing a safe and secure work environment. Applicants must have record clear and/or dated of convictions relating to fraud, drugs, assault and theft. The CRC must be current (30 days) and must be an Original.

CRC/VSS Rationale: M’Chigeeng First Nation and its agents are in a position of trust in services to band member children and/or vulnerable adults, so a safe and secure working environment is mandatory. Applicants must provide a clear VSS Certificate and the CRC must have a record clear and/or dated of any convictions relating to alcohol, drugs, assault, violence and theft. The CRC and VSS must be current (30 days) and must be an Original.

Interested applicants must submit cover letter, resume, and three (3) current work related references (2 work-related references from a direct supervisor/manager and 1-character reference that will be contacted upon a successful interview) and education certifications to:

Application Due Date: March 25th, 2025

Post Majority Support Services Navigator
c/o Human Resources

M'Chigeeng FN, P.O. Box 333
M'Chigeeng, ON P0P 1G0 (Fax )

INCOMPLETE applications will not be considered. Preference will be given to Anishinabek people.
For Job Description, please contact Human Resources