477 Social Media Management jobs in Kuala Lumpur
Social Media Management
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Location:No. 1-25, 2-25, 3-25, Residensi Park, Bandar Bukit Jalil, Persiaran Bukit Jalil Utama, Bukit Jalil, 57000 Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur
Working Hours: Monday to Friday, 9:00 AM – 6:00 PM (5-day work week)
Salary:RM3000 - RM3500
Job Responsibilities:
- Manage daily operations and content across major social media platforms, including Instagram, Facebook, TikTok, XiaoHongShu, and Douyin.
- Produce, edit, and publish high-quality short video content, including shooting, editing, and post-production.
- Develop and execute innovative social media content strategies to enhance brand awareness and audience engagement.
- Monitor social media trends and analyze performance data to optimize content and promotional efforts.
- Manage and update Instagram Stories, Reels, and other short video content across platforms.
- Coordinate and collaborate with influencers and key opinion leaders (KOLs) to plan and promote campaigns.
- Write engaging social media copy that aligns with the brand's voice and tone.
- Work closely with the marketing team to support online and offline events and campaigns.
工作职责:
- 负责公司在各大社交媒体平台(Instagram、Facebook、TikTok、小红书、抖音等)的日常运营和内容管理。
- 制作、编辑并发布高质量的短视频内容,包括拍摄、剪辑及后期制作。
- 创新并执行社交媒体内容策略,提升品牌知名度和用户参与度。
- 监控社交媒体趋势,分析数据以优化内容表现和推广效果。
- 管理并更新Instagram Stories, Reels,以及其他平台上的短视频内容。
- 协调并与网红、KOL(关键意见领袖)合作,策划并推广相关活动。
- 撰写社交媒体文案,确保内容符合品牌调性。
- 与市场营销团队合作,支持线上线下活动的推广与执行。
Requirements:
- Hands-on experience in video shooting and editing, proficient in using video production tools (e.g., Final Cut Pro, Adobe Premiere, After Effects).
- Familiar with the content formats and operational processes of Instagram, XiaoHongShu, TikTok, Douyin, and other social media platforms.
- Strong sense of social media trends and ability to quickly adjust content strategies based on current events.
- Creative mindset with the ability to independently plan and execute content ideas.
- Strong communication skills and team collaboration spirit.
- At least one year of experience in social media management or a related field.
任职要求:
- 拥有视频拍摄与剪辑的实际操作经验,熟练使用视频制作工具(如Final Cut Pro, Adobe Premiere, After Effects等)。
- 熟悉Instagram, 小红书, TikTok, 抖音等社交媒体平台的内容形式及操作流程。
- 对社交媒体趋势有敏锐的洞察力,能够根据热点迅速调整内容策略。
- 拥有创造性思维,能够独立完成内容创意的策划与执行。
- 具备较强的沟通能力和团队协作精神。
- 拥有至少一年的社交媒体运营或相关工作经验。
Benefits:
- Opportunities for professional development and skill enhancement.
- Comfortable working environment with a dynamic and energetic team.
- Comprehensive employee benefits and company activities.
- EPF + SOCSO + PCB
- Annual leave, medical leave & birthday leave
- Annual Bonus
- Company Trip
- Young and energetic work environment
Social Media Management
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We are looking for a creative and proactive Social Media Content Creator to manage and grow multiple social media brands. You will be responsible for producing engaging content, scheduling posts, and ensuring brand consistency across platforms.
Key Responsibilities:
- Plan, create, and publish original content for social media platforms, including text, images, graphics, captions, and short videos (≤50 seconds).
- Develop and maintain a monthly content calendar (8–12 posts per brand).
- Design graphics, infographics, and carousel posts (up to 2 carousels/month with 3 images each).
- Edit photos and videos professionally for social media.
- Revise content as needed based on feedback.
- Collaborate and communicate promptly with the team via Trello, Telegram, and WhatsApp.
Requirements:
- Proven experience in social media content creation or digital marketing.
Proficiency in video editing software such as:
iMovie, Adobe Premiere, Final Cut Pro, DaVinci Resolve, Filmora, CapCut, Canva, Figma, or similar.
- Strong visual design sense and attention to detail.
- Able to meet deadlines and manage multiple brands simultaneously.
- Excellent communication skills; must respond within 1–2 hours during working hours (10am–7pm SG time).
- Mandarin proficiency is a plus.
Why Join Us?
- Work on multiple exciting brands.
- Flexible, creative environment.
- Opportunity to develop your digital content and video editing skills.
HOW TO APPLY:
Interested applicants, kindly send your resume in MS WORD format to or please click on "Apply Now" and provide the below details in your resume.
We regret only shortlisted candidates will be notified.
Important Note: Agensi Pekerjaan Trust Recruit Sdn Bhd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).
Please read our privacy statement on our corporate website
Agensi Pekerjaan Trust Recruit Sdn Bhd
EA Personnel: AJ
License No. JTKSM 1580
Social Media Management Executive
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About the role
As a Social Media Management Executive at Pulse Malaysia Sdn Bhd, you will be responsible for developing and executing social media strategies to drive engagement, brand awareness and lead generation for our clients. This is a full-time position based in our Kuala Lumpur City Centre office.
What you'll be doing
- Manage and grow social media accounts across multiple platforms, including Facebook, Instagram, Twitter and LinkedIn
- Create engaging, on-brand content that resonates with target audiences
- Monitor social media activity and conversations, and respond to comments and messages in a timely manner
- Analyse social media performance and provide regular reports on key metrics
- Stay up-to-date with the latest social media trends and best practices
- Collaborate with the marketing and creative teams to align social media activities with broader campaign goals
- Provide recommendations for optimising social media strategies and content
What we're looking for
- 1-2 years of experience in social media management or digital marketing
- Strong understanding of major social media platforms and their unique features and best practices
- Excellent writing and content creation skills, with the ability to craft engaging, on-brand messaging
- Proficiency in using social media management tools, such as Hootsuite, Sprout Social or Buffer
- Familiarity with social media analytics and reporting
- Attention to detail and ability to work independently as well as part of a team
- Passion for staying up-to-date with the latest social media trends and innovations
What we offer
At Pulse Malaysia Sdn Bhd, we provide a supportive and collaborative work environment, opportunities for professional development, and a range of benefits, including:
- Competitive salary and performance-based bonuses
- Comprehensive health and wellness benefits
- Flexible work arrangements and remote work options
- Training and development programs to help you grow your skills
- A vibrant and inclusive company culture with regular team-building activities
About us
Pulse Malaysia Sdn Bhd is a leading digital marketing agency dedicated to helping our clients achieve their business goals through innovative and effective social media strategies. With a team of passionate and experienced professionals, we strive to deliver exceptional results and exceptional customer service.
Apply now to join our dynamic team and be a part of our exciting journey
Senior Executive, Social Media Management
Posted 3 days ago
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Senior Executive, Social Media Management
WPP Media Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
OverviewWPP Media is the global media collective of WPP. This role focuses on social media management, client relationships, and content strategy within WPP Media.
Responsibilities- Lead, manage and maintain good business relationships with clients and potential clients across GOAT - WPP Media.
- Assist the Account Lead on assigned businesses, provide strategic inputs to clients and internal teams.
- Ensure the smooth running of day-to-day jobs and campaigns: brief the team, communicate with clients, manage timelines, budgets, coordination, community management, content management and reporting.
- Understand client needs through daily liaison and collaboration with clients.
- Work closely with the Content and Insights & Analytics teams, attend briefings and strategy sessions, and help build meaningful and relevant content.
- Use social tools effectively to generate insightful reports and social audits.
- Analyze, strategize, ideate and execute.
- Administrative tasks – quotations, registration forms, financial processes (ensure quotations are signed and submitted to Finance, follow up on POs and invoices with clients and/or vendors).
- Natural ability to work with internal and external stakeholders such as your support team in content creation, social listening, internal & external agencies, external media owners, clients, etc.
- Prefer 1–2 years of experience in a social media agency or creative agency.
- Deep knowledge of primary social platforms (Facebook, Instagram, YouTube, TikTok, X) and emerging technologies and their benefits to brands and businesses.
- Curiosity and willingness to explore the ins and outs of social media platforms.
- Excellent interpersonal, communication and presentation skills.
- Highly organized with excellent attention to detail.
- Driven, self-motivated, independent, dependable and passionate.
- Willing to work beyond normal working hours when required and/or responding to client requests or crises.
- Excellent proficiency in English and Bahasa Malaysia.
Our benefits include competitive medical, group retirement plans, vision and dental insurance, significant paid time off, preferential partner discounts, and employee mental health awareness days. We offer a hybrid work model with in-office presence around four days a week. We are an equal opportunity employer and are committed to fostering a culture of respect. Privacy notices and data processing information apply.
#J-18808-LjbffrSenior Executive, Social Media Management
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About WPP Media
WPP is the creative transformation company. We use the power of creativity to build better futures for our people, planet, clients and communities. For more information, visit
WPP Media is WPP's global media collective. In a world where media is everywhere and in everything, we bring the best platform, people, and partners together to create limitless opportunities for growth. For more information, visit
Role
At WPP Media, we believe in the power of our culture and our people. It's what elevates us to deliver exceptional experiences for both our clients and each other. In this role it will be critical to embrace WPP & WPP Media's shared core values:
- Be Extraordinary by Leading Collectively to Inspire transformational Creativity.
- Create an Open environment by Balancing People and Client Experiences by Cultivating Trust.
- Lead Optimistically by Championing Growth and Development to Mobilize the Enterprise.
Role Summary and Impact
- Lead, manage and maintain good business relationships with clients and potential clients, which include internal and external clients across GOAT - WPP Media.
- Assist the Account Lead on the businesses assigned, keep Client on their toes and able to provide strategic inputs to the Clients and internal teams.
- Ensure the smooth running of day-to-day jobs and campaigns – communicating the correct information/brief to all members of the team, facing clients, timeline management, internal teams management, budget management, co-ordination, community management, content management and reporting.
- It is vital to understand the needs of your clients, which you'll learn through liaising closely with them, often on a daily basis.
- Work closely with the Content and Insights & Analytics teams, attending briefings and strategy sessions, and work with them to build meaningful and relevant content.
- Use the social tools effectively to generate insightful reports and social audits.
- Analyze, strategize, ideate and execute.
- Administrative work – quotations, registrations forms, financial stuffs (ensure quotations are signed & submitted to Finance, follow up on POs and invoices with Clients and/or vendors)
Skills and Experience
- A natural passion in people as your daily work will be surrounded by internal and external stakeholders such as your support team in content creation, social listening, internal & external agencies, external media owners, clients, etc.
- Prefer those with at least 1-2 years experience in a social media agency or creative agency.
- A deep knowledge of primary social platforms (ie. Facebook, Instagram, YouTube, TikTok, X) and new and emerging technologies and their benefits to brand and businesses
- Possess a natural curiosity and penchant for exploring the ins and outs of social media platforms.
- Excellent interpersonal, communication and presentation skills.
- Highly organized and excellent attention to detail.
- Driven, self-motivated, independent, dependable and passionate individual.
- Willing to work beyond normal working hours when required and/or attending to client's request or crisis.
- Excellent proficiency in English & Bahasa Malaysia is required.
Life at WPP Media & Benefits
Our passion for shaping the next era of media includes investing in our employees to help them do their best work, and we're just as committed to employee growth as we are to responsible media investment. WPP Media employees can tap into the global WPP Media & WPP networks to pursue their passions, grow their networks, and learn at the cutting edge of marketing and advertising. We have a variety of employee resource groups and host frequent in-office events showcasing team wins, sharing thought leadership, and celebrating holidays and milestone events. Our benefits include competitive medical, group retirement plans, vision, and dental insurance, significant paid time off, preferential partner discounts, and employee mental health awareness days.
WPP Media is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.
We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we've adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.
Please read our Privacy Notice ) for more information on how we process the information you provide.
While we appreciate all applications received, only those candidates selected for an interview will be contacted.
Please read our Privacy Notice for more information on how we process the information you provide.
Senior Executive, Social Media Management
Posted 2 days ago
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WPP Media Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia Overview
WPP Media is the global media collective of WPP. This role focuses on social media management, client relationships, and content strategy within WPP Media. Responsibilities
Lead, manage and maintain good business relationships with clients and potential clients across GOAT - WPP Media. Assist the Account Lead on assigned businesses, provide strategic inputs to clients and internal teams. Ensure the smooth running of day-to-day jobs and campaigns: brief the team, communicate with clients, manage timelines, budgets, coordination, community management, content management and reporting. Understand client needs through daily liaison and collaboration with clients. Work closely with the Content and Insights & Analytics teams, attend briefings and strategy sessions, and help build meaningful and relevant content. Use social tools effectively to generate insightful reports and social audits. Analyze, strategize, ideate and execute. Administrative tasks – quotations, registration forms, financial processes (ensure quotations are signed and submitted to Finance, follow up on POs and invoices with clients and/or vendors). Qualifications
Natural ability to work with internal and external stakeholders such as your support team in content creation, social listening, internal & external agencies, external media owners, clients, etc. Prefer 1–2 years of experience in a social media agency or creative agency. Deep knowledge of primary social platforms (Facebook, Instagram, YouTube, TikTok, X) and emerging technologies and their benefits to brands and businesses. Curiosity and willingness to explore the ins and outs of social media platforms. Excellent interpersonal, communication and presentation skills. Highly organized with excellent attention to detail. Driven, self-motivated, independent, dependable and passionate. Willing to work beyond normal working hours when required and/or responding to client requests or crises. Excellent proficiency in English and Bahasa Malaysia. Benefits
Our benefits include competitive medical, group retirement plans, vision and dental insurance, significant paid time off, preferential partner discounts, and employee mental health awareness days. We offer a hybrid work model with in-office presence around four days a week. We are an equal opportunity employer and are committed to fostering a culture of respect. Privacy notices and data processing information apply.
#J-18808-Ljbffr
Fresh Grad: Planning Officer cum Social Media Management
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Client: Nutrition provider
Location: KL
Working day & hours: Mon-Fri, 1030am-730pm
Promotional Materials (Posters, notices, newsletter, forms, etc.)
Create and design marketing, promotional and event material for printing and web usage
Liaise with other departments for contents checking, info distribution and governmental application
Liaise with suppliers for printing and delivering
Social Media Management
Update and upload info/posters on the Social Media Platform / Website
Monitor and assist branch for updates posters on the Social Media Platform / Website
Tours / Events / Seminars Management
Create, design and direct the decoration for the venue
Create and design PowerPoint
Create and design any materials needed for the event
Take photos and videos
Assist to arrange and conduct the activities of the event
Photos and Videos editing / compiling
Edit photos and make videos for SNS post and salon display
Salon Decorations
Decorate salon according to festive season, events and campaigns
Update achievers board
Merchandises
Research and design merchandises for events and campaigns
Liaise with supplier for quotations, productions and delivery
Requirements:
Diploma holder and above
At least 1 year experience. Fresh Grad is encouraged to apply.
Computer literate (Adobe Illustrator, Photoshop; Microsoft Excel, PowerPoint; any video editing software)
Passionate about social media universe (YouTube, Facebook, Instagram, Google and etc.)
Basic photography skills
Good interpersonal skills and creative content writing skills
Strong desire to continuously learn and keep up with changes in technology and social media
Required languages : Bahasa Malaysia, Mandarin & English
Job Types: Full-time, Permanent, Fresh graduate
Pay: RM2, RM3,000.00 per month
Benefits:
- Health insurance
- Opportunities for promotion
- Professional development
Application Question(s):
- What is your expected salary?
Language:
- Bahasa (Required)
- English (Required)
- Mandarin (Required)
Work Location: In person
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Social Media Project Management Lead
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Social Media Project Management Lead (Digital Content Development)
Marketing Department | (Pali Pali Trading Sdn Bhd)
(wholly owned by Pali Pali Trading Sdn Bhd) is Malaysia's leading 3D Printing Solution Provider, delivering cutting-edge technologies such as FDM, SLA, SLS, and SLM 3D-printing solutions. We proudly hold distributorships for renowned brands like Bambu Lab, Elegoo, Phrozen, and many more. Join us today and be part of shaping the future of 3D printing
ROLE DESCRIPTION
This is a full-time, on-site role for Social Media Project Management Lead (Digital Content Development) at Pali Pali Trading Sdn Bhd, based in Kuala Lumpur. You'll play a pivotal role in ideating, planning, and executing engaging content strategies that bring the world of 3D printing closer to consumers, hobbyists, and industrial users alike. You'll combine creativity, trend-awareness, and analytical skills to ensure our content not only resonates but performs across platforms.
· Work closely with the Creative Director to plan, develop and execute social media strategies that align with brand goals and campaign objectives.
· Create and manage monthly and weekly tailored content calendars across assigned social media platforms.
· Oversee daily interactions with followers (replying comments, DMs, mentions) to maintain a strong, engaging brand voice and monitor conversations to identify content opportunities.
· Plan and coordinate the social media posting and promotion across platforms (TikTok, Instagram, Facebook), including scripting, technical setup and engagement strategy to drive viewership and interaction
· Use analytics tools (eg. Hootsuite, Meltwater) to track performance, gather insights and produce reports - then optimize content accordingly.
· Support in sourcing, liaising and maintaining relationships with content creators including preparing brief, scheduling and performance tracking.
· Ideate and collaborate with designers to produce static and interactive content.
· Study on the latest social and cultural trends, platform updates and viral formats to strategize and craft content to the fullest.
· Ensure adherence to the compliance of company policies, industry regulations and legal requirements.
KEY RESPONSIBILITIES
Trend & Insight Monitoring
· Constantly research and monitor viral trends, 3D printing communities, tech innovations, pop culture, and industry events to spot opportunities for relevant content.
· Identify and capitalize on emerging topics (e.g. trending materials, new printer releases, industry milestones, key dates) to keep our brand conversations timely and engaging.
Content Planning & Ideation
· Develop monthly content themes aligned with business goals, seasonal trends, and product launches.
· Create and manage a robust content calendar covering social media, campaigns, product launches, and brand storytelling.
· Collaborate with internal stakeholders to integrate social media plans into broader marketing strategies.
Content Briefing & Copywriting
· Prepare comprehensive content briefs for video and photo with the creative team with clear messaging and objectives.
· Write compelling copy with storyboarding for social media posts, product videos, captions, and digital content tailored to various platforms.
· Assist in scriptwriting for video productions and live sessions.
Performance Analysis & Optimization
· Analyze the performance of social media content using metrics and analytics tools.
· Generate reports with actionable insights to optimize future content strategies and boost engagement.
· Continuously iterate on content ideas based on data-driven findings.
Collaboration & Project Management
· Coordinate projects with designers, videographers, and marketing colleagues to ensure on-time and on-trend quality content delivery.
· Manage multiple campaigns simultaneously while maintaining high standards of execution.
On-Camera Talent (Preferred but not mandatory)
· Act as an engaging on-screen talent for social media content, live demos, unboxings, or educational videos when needed.
· Represent the brand with authenticity and enthusiasm, especially in technical explainer videos or product showcases.
QUALIFICATIONS
At least 3-5 years of experience in social media management, digital content creation, digital marketing, or a related field.
Passion for social media trends, digital storytelling, and emerging technologies.
Strong creative thinking and ideation skills with a proactive mindset.
Excellent writing skills in English and Bahasa Malaysia, with the ability to tailor messages for diverse audiences. (Formal and Casual Format)
Strong understanding and skills in multimedia content (both static and video for social media), as well as a good grasp of the creative direction process.
Strong organizational skills and the ability to handle multiple projects simultaneously.
Data-driven with experience using social media analytics tools (e.g. Meta Business Suite, TikTok analytics, etc.).
Comfortable working on-camera and engaging with audiences (preferred).
Understanding or interest in 3D printing technology is a significant advantage.
Must be able to follow SOPs and maintain organized creative assets and documentation.
Must be eager to learn new technology and keep up with industry trends.
REQUIREMENTS
· Diploma or Degree in Marketing, Communications, Multimedia, Digital Media, or related field.
· Proficiency in digital tools and social media management platforms as well as project management platforms.
· Knowledge of the 3D printing industry is a plus, but not mandatory — passion and willingness to learn are key
· Must be able to converse in English and Bahasa Malaysia; proficiency in Chinese is an advantage.
· Excellent copywriting and communication skills in Bahasa Malaysia & English.
BENEFITS
· Professional development opportunities
· Opportunities for promotion and career growth
· Dynamic and innovative work environment at the forefront of 3D printing technology
· Performance bonus and yearly bonus
· Overtime pay for additional working hours
Job Types: Full-time, Permanent
Location: Taman Bukit Maluri, Kuala Lumpur (on-site role)
Salary: RM5,000.00 – RM6,500.00 per month (depending on experience)
Job Types: Full-time, Permanent, Fresh graduate
Pay: Up to RM6,500.00 per month
Benefits:
- Flexible schedule
- Opportunities for promotion
- Professional development
Ability to commute/relocate:
- Kuala Lumpur: Reliably commute or planning to relocate before starting work (Preferred)
Education:
- Diploma/Advanced Diploma (Preferred)
Experience:
- content development: 3 years (Required)
Language:
- English (Required)
- Bahasa Malaysia (Required)
- Chinese (Preferred)
Work Location: In person
Digital Strategy
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Whole industries have been disrupted and transformed in recent years by digital technology. As a Technology Consulting Professional, you will help businesses realise the value they can gain from their IT investments — supporting strategy and being a key growth driver. As part of a high-performing team, you will deliver exceptional client service — providing advice on how technology enablement, digital transformation and enterprise intelligence contribute to performance improvement, as well as how IT can act as multiplying effect during major program transformations.
As organisations look to leverage the advantage IT offers, we will work with you to develop the consultancy and analytical skills that you will need in today's environment. Working on projects that cross borders and sectors, the experiences you gain here will be more valuable than anywhere else. So whenever you join, however long you stay, the exceptional EY experience lasts a lifetime.
The opportunity
In this role you will work along with our clients to transform their business through disruptive innovation enablement and transformational design solutions. The team supports our clients in modernizing systems, processes and products to enhance business and customer-facing platforms and services to support high performance in a rapidly changing and competitive environment.
Your key responsibilities:
- You are the day-to-day point of contact for clients and senior managers on projects. You structure and engage teams to deliver high quality outputs
- Along with senior management, you take the lead in identifying client issues and proposing the most appropriate approach for challenges that governments face
- You help develop the business and acquire new clients and engagements, including the identification and pursuit of business opportunities by forging strong client relationships
- You build and maintain long-term relationships with senior clients
- You will be involved in defining and delivering digital solutions for our clients
- You drive strategic discussions regarding business objectives and strategy KPIs
- You capture strategic objectives, vision and iterative feedback from our clients' stakeholders
- You drive ideation, evaluation, definition and prioritization of features and use cases
- You help lead a cross-functional team of engineers, designers, and user researchers to build user-centric solutions
- You represent the voice of business strategy, synthesizing quantitative and qualitative data to ensure product decisions address their needs.
Skills and attributes for success
- Strong analytical and problem-solving skills
- Strong drive to excel professionally, and to guide and motivate others
- Advanced written and verbal communication skills
- Dedicated, innovative, resourceful, analytical and able to work under pressure
- Foster an efficient, innovative and team-oriented work environment
To qualify for the role, you must have
- A bachelor's degree in Computer Science/Information Technology or any other relevant discipline
- You have 5-7 years of experience in digital strategy and digital concept definition, with a clear track record of impactful, high-quality digital concepts
- Good understanding/hands-on experience building applications/platforms
- Experience in delivering digital projects and products using the appropriate agile project management methodology
- You have conceptualized several of the following: digital service concepts, e-commerce platforms, self-service platforms, smartphone applications, chatbots, voice propositions
- You have a strong business sense and know how to translate business objectives into digital solutions
- You partner effectively with business stakeholders & solve problems. You're comfortable and effective at framing decisions with clear and logical arguments
- You have extensive experience with design sprints and concept creation with the use of design thinking as a philosophy
- You are up-to-date on digital trends, mobile development, online marketing
- You have good product intuition, but reinforce decisions through a deep understanding of customer insights and analytical data
- You have experience with digital marketing and marketing automation suites
- You are experienced with an agile development process and work collaboratively with full stack product teams
- You know how to push things forward and constantly push toward clarity and successful delivery
- You have strong written and oral communication skills, with experience facilitating group discussions and animating workshops and design studio's
Ideally, you'll also have
- Skilled in all aspects of Design Thinking including user research, functional requirements definition, business process analysis, business modelling, and workshop design and facilitation
- Working knowledge of the full lifecycle of software development
- Experience of working with or as part of a scrum team
- Detailed knowledge of creating user stories/requirements definition/acceptance criteria using agile tools and techniques
- Some prototyping / wireframing knowledge and experience
- Experience of developing and documenting user stories and epics
- Advanced degrees relevant to digital delivery.
What we look for
Highly motivated individuals with excellent problem-solving skills and the ability to prioritize shifting workloads in a rapidly changing industry. An effective communicator, you will be a confident leader equipped with strong people management skills and a genuine passion to make things happen in a dynamic organization. If you are ready to take on a wide range of responsibilities, and are committed to seeking out new ways to make a difference, this role is for you.
What working at EY offers
EY offers a competitive remuneration package commensurate with your work experience, where you will be rewarded for your individual and team performance. We are committed to being an inclusive employer and are happy to consider flexible working arrangements (FWA), as needed, guided by our FWA Policy. Plus, we offer:
- Continuous learning: You'll develop the mindset and skills to navigate whatever comes next.
- Success as defined by you: We'll provide the tools and flexibility, so you can make a meaningful impact, your way.
- Transformative leadership: We'll give you the insights, coaching and confidence to be the leader the world needs.
- Diverse and inclusive culture: You'll be embraced for who you are and empowered to use your voice to help others find theirs.
If you can demonstrate that you meet the criteria above, please contact us as soon as possible.
The exceptional EY experience. It's yours to build.
EY | Building a better working world
EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.
Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.
Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.
Digital Strategy Consultant
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The Job in short
The Strategy Consulting team is a fast growing team of young, entrepreneurial and digital consultants that all earned their stripes at some of the best strategy firms around the globe.
We operate at the intersection of financial services and digital business transformation, where we help our customers ride the waves of digital transformation successfully.
Meet the job
In a consultative and collaborative approach, you drive strategic consulting engagements with our customers - top-tier to mid-size banks and credit unions - to help address their most complex business and technological challenges.
With your deep understanding of our customer's business models and your expertise in the (digital) banking domain you create a compelling long-term vision, laser-sharp financial business case and a value-driven implementation roadmap utilizing the Backbase Platform to its fullest extent.
Ultimately, by directly engaging with and presenting in front of the executive teams of our customers, you accelerate decision-making and help grow the long-term relationship with our customers successfully.
Key Responsibilities:
● Engagement Management: You lead strategic customer engagements with top prospects and customers by delivering high impact sessions, workshops and (re-usable) materials and tools. You maintain a high level understanding of Backbase platform capabilities to advise and inspire teams and customers.
● Strategic Analysis: You take pride in a best-in-class strategic and financial analysis with top-quality deliverables. You apply business design, management consulting and financial analysis best-practices and tools in a pragmatic approach. You have a broad strategic mind and you thrive in a broad spectrum of both digital, financial as well as organizational challenges. You combine empathy, creative instinct and business savvy to challenge the assumptions our customers have made about the best ways to extract value from their ecosystems.
● Market Research & Insights: You are always up-to-date with the latest financial services and digital banking market trends and insights. You contribute to thought leadership in Backbase through sharing your findings actively
● Consulting Tools, Content & Frameworks: You work smart by creating and maintaining Backbase-specific tools, content, frameworks and best-practices to help any customer-facing function in Backbase to make an impact (e.g. Sales / Solutions Engineering / Customer Success).
● Project Management: You take full ownership of assignments from beginning to end, while consulting with peers for expert input and validation.
How about you
● You have 8+ years of work experience as a (digital) strategy consultant for one or more of the best strategy consultant firms or digital boutique consultancy firms around the globe. Banking, payments, tech or SaaS experience is a plus. However, a can-do mentality is of more importance than many years of the perfect experience.
● You are street smart and digital savvy. A true team player with a sense of humor, hands-on and self-motivated, able to drive progress and hit deadlines.
● You are a well-rounded and experienced consultant with superior analytical, quantitative and conceptual thinking skills.
● You have significant experience with customer-centric methods such as lean start-up, design thinking, value proposition design and agile transformation. You know the tools and best-practices that are common in the market. Next to that, your financial analysis / ROI assessment and business case building skills are second to none.
● You know like nobody else what the "bar" is for a great and impactful consulting outcome and respective deliverables. You are passionate about creating the most impactful analyses, business cases and high-quality pitches.
● You have strong interpersonal and communication skills that will ensure successful customer engagements and collaboration across multiple teams, cultures and timezones
● You have excellent English speaking, writing and presentation skills, as well as a strong ability to persuade, inspire and motivate others. You have extensive "owning the room" experience, allowing you to naturally command the room.
● You have the ability to prioritize and plan effectively with a demonstrated ability to work well under pressure and in ambiguity. You thrive in a fast-paced environment and stay flexible and adaptable to growth and change.
● You know how to spot commercial opportunities and translate these in close cooperation with sales into solid presentations, pitches and/or tailored proposals
● You naturally collaborate and generate a positive spirit of cooperation while coordinating diverse activities and groups within a team environment.
● You have the courage to learn and to share your learning process with us
● You have the willingness and motivation to travel on a regular basis