314 Social Media Management jobs in Malaysia

Job Openings ASSISTANT MANAGER, WEBSITE & SOCIAL MEDIA MANAGEMENT

Job Description

• Creative ideation of Social Media Content for all social media platform e.g., Linked In, Instagram, TikTok etc.
• Work with business divisions and collate relevant content.
• Advice business units on the appropriate content and format to be used on social media.
• Draft annual social media plan and optimize targeted postings.
• Manage and integrate the PTP website using industry best practices to continuously create a better visitor journey experience (mobile + desktop).
• Manage PTP's digital visual identification system (VIS).
• Ensure PTP website is always effective in maximizing website traffic by planning and optimizing targeted digital media content.
• Execute yearly website audit and benchmark against domestic and international websites e.g., other ports, subsidiaries etc and staying updated on industry trends.
• Prepare performance monthly analytics report and recommend appropriate enhancements and provide insights for continuous improvement.

Requirements

• Bachelors or Masters Degree in Marketing, Communications or related fields
• At least 6-8 years relevant working experience
• Male or Female candidate
• Proficiency with Microsoft Office as well as tools like Google Analytics, SEO knowledge and social media platforms
• Experience social media management and website content creation
• Able to multitask, analyze data, and adapt to evolving digital trends
• Graphic design skills
• Willing to work extra mile, multi-tasking and a team player
• Able to work odd hours when required and willing to work during weekend and rest day if requested
• Familiar with port, shipping or logistics industry and business environment (Would be an advantage)

Date Posted

Responsibilities

• Digital Growth & Platform Management
• Manage daily operations across all digital platforms: TikTok, IG, FB, YouTube, Telegram.
• Plan and execute digital marketing strategies to generate leads, conversions, and sales.
• Monitor and optimize ad campaigns and performance analytics monthly.
• Content Calendar & Posting Schedule (PIC)
• Develop and manage monthly content calendars for all platforms, ensuring strategic timing, relevance, and campaign alignment.
• Coordinate internal teams and partners to ensure timely asset delivery and uploads.
• Website Monitoring & Updates
• Oversee website content accuracy, uptime, loading speed, and UI/UX enhancements.
• Coordinate with web developers to implement improvements that support sales and user experience.
• Stay ahead with viral content formats, AI tools, video trends, influencer, collaborations, etc.
• Present fresh content concepts and digital tools monthly to elevate brand presence.
• Identify training gaps and source external experts (TikTok, copywriting, Canva, ChatGPT, etc).
• Organize Zoominars, workshop, and share bite-sized digital tutorials with the distributor network.
• Propose ideas with strong CTA hooks tailored to each
• Engage internal and external freelancers, UGC creators, or agencies for content production.
• Marketing Event Involvement
• Work with the events and product tam to ensure digital campaigns are synced with product launches, distributor, events, and roadshows.
• Handle event coverage, social posting plans, and digital lead collection from event traffic.

• Possess at least a Bachelor degree in Marketing, Mass Communication, Digital Media, Advertising, Graphic Design or equivalent.
• Possess at least 2-5 years relevant working experience in digital marketing, content creation, or social media strategy.
• Good copywriting sense, campaign planning skills, and trend awareness.
• Familiar with Meta Ads, TikTok, Google Analytics & Business Suite
• Design skill (Canva, Capcut, Adobe Express, etc.) is an advantage.
• Self-driven, organized, and eager to lead new initiatives.
• Fluent in Bahasa Melayu & English (Mandarin is an added advantages)
• Willing to travel and possess own transport.

Interested applicants are invited to write, fax or email to:

One file only.
30 MB limit.
Allowed types: pdf doc docx.

Whole industries have been disrupted and transformed in recent years by digital technology. As a Technology Consulting Professional, you will help businesses realise the value they can gain from their IT investments — supporting strategy and being a key growth driver. As part of a high-performing team, you will deliver exceptional client service — providing advice on how technology enablement, digital transformation and enterprise intelligence contribute to performance improvement, as well as how IT can act as a multiplying effect during major program transformations.

As organisations look to leverage the advantage IT offers, we will work with you to develop the consultancy and analytical skills that you will need in today’s environment. Working on projects that cross borders and sectors, the experiences you gain here will be more valuable than anywhere else. So whenever you join, however long you stay, the exceptional EY experience lasts a lifetime.

The opportunity

In this role you will work along with our clients to transform their business through disruptive innovation enablement and transformational design solutions. The team supports our clients in modernizing systems, processes and products to enhance business and customer-facing platforms and services to support high performance in a rapidly changing and competitive environment.

Your key responsibilities:

1. You are the day-to-day point of contact for clients and senior managers on projects. You structure and engage teams to deliver high quality outputs.
2. Along with senior management, you take the lead in identifying client issues and proposing the most appropriate approach for challenges that governments face.
3. You help develop the business and acquire new clients and engagements, including the identification and pursuit of business opportunities by forging strong client relationships.
4. You build and maintain long-term relationships with senior clients.
5. You will be involved in defining and delivering digital solutions for our clients.
6. You drive strategic discussions regarding business objectives and strategy KPIs.
7. You capture strategic objectives, vision and iterative feedback from our clients’ stakeholders.
8. You drive ideation, evaluation, definition and prioritization of features and use cases.
9. You help lead a cross-functional team of engineers, designers, and user researchers to build user-centric solutions.
10. You represent the voice of business strategy, synthesizing quantitative and qualitative data to ensure product decisions address their needs.

Skills and attributes for success

1. Strong analytical and problem-solving skills.
2. Strong drive to excel professionally, and to guide and motivate others.
3. Advanced written and verbal communication skills.
4. Dedicated, innovative, resourceful, analytical and able to work under pressure.
5. Foster an efficient, innovative and team-oriented work environment.

To qualify for the role, you must have

1. A bachelor’s degree in Computer Science/Information Technology or any other relevant discipline.
2. 5-7 years of experience in digital strategy and digital concept definition, with a clear track record of impactful, high-quality digital concepts.
3. Good understanding/hands-on experience building applications/platforms.
4. Experience in delivering digital projects and products using the appropriate agile project management methodology.
5. You have conceptualized several of the following: digital service concepts, e-commerce platforms, self-service platforms, smartphone applications, chatbots, voice propositions.
6. You have a strong business sense and know how to translate business objectives into digital solutions.
7. You partner effectively with business stakeholders & solve problems. You’re comfortable and effective at framing decisions with clear and logical arguments.
8. You have extensive experience with design sprints and concept creation with the use of design thinking as a philosophy.
9. You are up-to-date on digital trends, mobile development, online marketing.
10. You have good product intuition, but reinforce decisions through a deep understanding of customer insights and analytical data.
11. You have experience with digital marketing and marketing automation suites.
12. You are experienced with an agile development process and work collaboratively with full stack product teams.
13. You know how to push things forward and constantly push toward clarity and successful delivery.
14. You have strong written and oral communication skills, with experience facilitating group discussions and animating workshops and design studio’s.

Ideally, you’ll also have

1. Skilled in all aspects of Design Thinking including user research, functional requirements definition, business process analysis, business modelling, and workshop design and facilitation.
2. Working knowledge of the full lifecycle of software development.
3. Experience of working with or as part of a scrum team.
4. Detailed knowledge of creating user stories/requirements definition/acceptance criteria using agile tools and techniques.
5. Some prototyping / wireframing knowledge and experience.
6. Experience of developing and documenting user stories and epics.

What we look for

Highly motivated individuals with excellent problem-solving skills and the ability to prioritize shifting workloads in a rapidly changing industry. An effective communicator, you will be a confident leader equipped with strong people management skills and a genuine passion to make things happen in a dynamic organization. If you are ready to take on a wide range of responsibilities, and are committed to seeking out new ways to make a difference, this role is for you.

What working at EY offers

EY offers a competitive remuneration package commensurate with your work experience, where you will be rewarded for your individual and team performance. We are committed to being an inclusive employer and are happy to consider flexible working arrangements (FWA), as needed, guided by our FWA Policy. Plus, we offer:

1. Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.
2. Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.
3. Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.
4. Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.

If you can demonstrate that you meet the criteria above, please contact us as soon as possible.

The exceptional EY experience. It’s yours to build.

EY | Building a better working world

EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.

Enabled by data and technology, diverse EY teams

Press Tab to Move to Skip to Content Link

Other locations: Primary Location Only

Requisition ID: 1549377

Whole industries have been disrupted and transformed in recent years by digital technology. As a Technology Consulting Professional, you will help businesses realise the value they can gain from their IT investments — supporting strategy and being a key growth driver. As part of a high-performing team, you will deliver exceptional client service — providing advice on how technology enablement, digital transformation and enterprise intelligence contribute to performance improvement, as well as how IT can act as multiplying effect during major program transformations.

As organisations look to leverage the advantage IT offers, we will work with you to develop the consultancy and analytical skills that you will need in today’s environment. Working on projects that cross borders and sectors, the experiences you gain here will be more valuable than anywhere else. So whenever you join, however long you stay, the exceptional EY experience lasts a lifetime.

The opportunity

In this role you will work along with our clients totransform their business through disruptive innovation enablement and transformational design solutions. The team supports our clients in modernizing systems, processes and products to enhance business and customer-facing platforms and services to support high performance in a rapidly changing and competitive environment.

Your key responsibilities:

• You are the day-to-day point of contact for clients and senior managers on projects. You structure and engage teams to deliver high quality outputs
• Along with senior management, you take the lead in identifying client issues and proposing the most appropriate approach for challenges that governments face
• You help develop the business and acquire new clients and engagements, including the identification and pursuit of business opportunities by forging strong client relationships
• You build and maintain long-term relationships with senior clients
• You will be involved in defining and delivering digital solutions for our clients
• You drive strategic discussions regarding business objectives and strategy KPIs
• You capture strategic objectives, vision and iterative feedback from our clients’ stakeholders
• You drive ideation, evaluation, definition and prioritization of features and use cases
• You help lead a cross-functional team of engineers, designers, and user researchers to build user-centric solutions
• You represent the voice of business strategy, synthesizing quantitative and qualitative data to ensure product decisions address their needs.

Skills and attributes for success

• Strong analytical and problem-solving skills
• Strong drive to excel professionally, and to guide and motivate others
• Advanced written and verbal communication skills
• Dedicated, innovative, resourceful, analytical and able to work under pressure
• Foster an efficient, innovative and team-oriented work environment

To qualify for the role, you must have

• A bachelor’s degree in Computer Science/Information Technology or any other relevant discipline
• You have 5-7 years of experience in digital strategy and digital concept definition, with a clear track record of impactful, high-quality digital concepts
• Good understanding/hands-on experience building applications/platforms
• Experience in delivering digital projects and products using the appropriate agile project management methodology
• You have conceptualized several of the following: digital service concepts, e-commerce platforms, self-service platforms, smartphone applications, chatbots, voice propositions
• You have a strong business sense and know how to translate business objectives into digital solutions
• You partner effectively with business stakeholders & solve problems. You’re comfortable and effective at framing decisions with clear and logical arguments
• You have extensive experience with design sprints and concept creation with the use of design thinking as a philosophy
• You are up-to-date on digital trends, mobile development, online marketing
• You have good product intuition, but reinforce decisions through a deep understanding of customer insights and analytical data
• You have experience with digital marketing and marketing automation suites
• You are experienced with an agile development process and work collaboratively with full stack product teams
• You know how to push things forward and constantly push toward clarity and successful delivery
• You have strong written and oral communication skills, with experience facilitating group discussions and animating workshops and design studio’s

Ideally, you’ll also have

• Skilled in all aspects of Design Thinking including user research, functional requirements definition, business process analysis, business modelling, and workshop design and facilitation
• Working knowledge of the full lifecycle of software development
• Experience of working with or as part of a scrum team
• Detailed knowledge of creating user stories/requirements definition/acceptance criteria using agile tools and techniques
• Some prototyping / wireframing knowledge and experience
• Experience of developing and documenting user stories and epics

What we look for

Highly motivated individuals with excellent problem-solving skills and the ability to prioritize shifting workloads in a rapidly changing industry. An effective communicator, you will be a confident leader equipped with strong people management skills and a genuine passion to make things happen in a dynamic organization. If you are ready to take on a wide range of responsibilities, and are committed to seeking out new ways to make a difference, this role is for you.

What working at EY offers

EY offers a competitive remuneration package commensurate with your work experience, where you will be rewarded for your individual and team performance. We are committed to being an inclusive employer and are happy to consider flexible working arrangements (FWA), as needed, guided by our FWA Policy. Plus, we offer:

• Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.
• Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.
• Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.
• Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.

If you can demonstrate that you meet the criteria above, please contact us as soon as possible.

The exceptional EY experience. It’s yours to build.

EY | Building a better working world

EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.

Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.

Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.

• P&L Management: Oversee the ecommerce budget to ensure the team has the appropriate structure and resources to meet client expectations while maintaining profitability.
• Team Leadership: Lead, mentor, and develop a high-performing ecommerce team, fostering a culture of excellence and continuous improvement.
• Growth products/ ecommerce solutions: Identify and develop innovative ecommerce solutions and growth products to drive revenue. This includes staying current with industry trends, leveraging new technologies, and collaborating with internal teams to bring new offerings to market.
• Develop and execute innovative digital marketing strategies to achieve client objectives, including but not limited to brand awareness, lead generation, customer acquisition, and revenue growth.
• Lead the development of comprehensive e-commerce strategies for clients, focusing on website optimization, conversion rate optimization (CRO), user experience (UX) enhancements, and digital advertising.
• Conduct in-depth market research and competitive analysis to identify opportunities for growth and stay ahead of industry trends.
• Collaborate with cross-functional teams, including creative, content, and technical teams, to deliver integrated digital solutions that drive results.
• Utilize data analytics and performance metrics to track and measure the effectiveness of digital campaigns and make data-driven decisions to optimize performance.
• Provide strategic guidance and thought leadership to clients, advising them on best practices and emerging technologies in digital marketing and e-commerce.
• Stay abreast of industry developments and digital marketing trends, continuously seeking opportunities to innovate and improve our services.
  
  

• Bachelor's degree in Marketing, Business Administration, or related field; Master's degree preferred.
• Min 10 years of experience in digital marketing, with a focus on e-commerce and digital strategy.
• Proven track record of developing and implementing successful digital marketing campaigns that drive measurable results.
• Deep understanding of e-commerce principles, including website optimization, CRO, and online sales strategies.
• Strong analytical skills and proficiency in data analysis tools and platforms (e.g., Google Analytics, Adobe Analytics).
• Excellent communication and presentation skills, with the ability to articulate complex concepts clearly and effectively.
• Strong leadership skills and experience managing cross-functional teams.
• Ability to thrive in a fast-paced environment and manage multiple projects simultaneously.
• Certification in digital marketing (e.g., Google Ads, Facebook Blueprint) is a plus.
• Strong understanding of Lazada and Shopee On-Platform as well as Tik-Tok Shop
  
  

• Generous leave entitlements, including birthday leave, rest day and family care leave.
• Office closure for World Mental Health Day 10th October.
• Additional Company closure for all 4 major festive Celebrations
• Cashless comprehensive medical coverage, including access to a panel clinic, dental and optical care.
• Life and personal accident insurance and group hospitalization and surgery.
• A hybrid working schedule and with Friday disconnects.
• Rest Relax & Recharge - office closure last week of December every year.
• Phone Allowance

Join to apply for the Head of Digital Strategy & E-Commerce role at Publicis Groupe Malaysia

Join to apply for the Head of Digital Strategy & E-Commerce role at Publicis Groupe Malaysia

Overview

The Head of Digital Strategy & E-Commerce will lead our digital marketing efforts and drive ecommerce growth for our clients. As the Head of Digital Strategy & E-Commerce, you will be responsible for developing and implementing comprehensive digital strategies that align with our clients' business objectives and drive measurable results. You will also oversee our e-commerce initiatives, working closely with clients to optimize their online sales channels and enhance their digital presence.

Overview

The Head of Digital Strategy & E-Commerce will lead our digital marketing efforts and drive ecommerce growth for our clients. As the Head of Digital Strategy & E-Commerce, you will be responsible for developing and implementing comprehensive digital strategies that align with our clients' business objectives and drive measurable results. You will also oversee our e-commerce initiatives, working closely with clients to optimize their online sales channels and enhance their digital presence.

Responsibilities

• P&L Management: Oversee the ecommerce budget to ensure the team has the appropriate structure and resources to meet client expectations while maintaining profitability.
• Team Leadership: Lead, mentor, and develop a high-performing ecommerce team, fostering a culture of excellence and continuous improvement.
• Growth products/ ecommerce solutions: Identify and develop innovative ecommerce solutions and growth products to drive revenue. This includes staying current with industry trends, leveraging new technologies, and collaborating with internal teams to bring new offerings to market.
• Develop and execute innovative digital marketing strategies to achieve client objectives, including but not limited to brand awareness, lead generation, customer acquisition, and revenue growth.
• Lead the development of comprehensive e-commerce strategies for clients, focusing on website optimization, conversion rate optimization (CRO), user experience (UX) enhancements, and digital advertising.
• Conduct in-depth market research and competitive analysis to identify opportunities for growth and stay ahead of industry trends.
• Collaborate with cross-functional teams, including creative, content, and technical teams, to deliver integrated digital solutions that drive results.
• Utilize data analytics and performance metrics to track and measure the effectiveness of digital campaigns and make data-driven decisions to optimize performance.
• Provide strategic guidance and thought leadership to clients, advising them on best practices and emerging technologies in digital marketing and e-commerce.
• Stay abreast of industry developments and digital marketing trends, continuously seeking opportunities to innovate and improve our services.
  
  

• Bachelor's degree in Marketing, Business Administration, or related field; Master's degree preferred.
• Min 10 years of experience in digital marketing, with a focus on e-commerce and digital strategy.
• Proven track record of developing and implementing successful digital marketing campaigns that drive measurable results.
• Deep understanding of e-commerce principles, including website optimization, CRO, and online sales strategies.
• Strong analytical skills and proficiency in data analysis tools and platforms (e.g., Google Analytics, Adobe Analytics).
• Excellent communication and presentation skills, with the ability to articulate complex concepts clearly and effectively.
• Strong leadership skills and experience managing cross-functional teams.
• Ability to thrive in a fast-paced environment and manage multiple projects simultaneously.
• Certification in digital marketing (e.g., Google Ads, Facebook Blueprint) is a plus.
• Strong understanding of Lazada and Shopee On-Platform as well as Tik-Tok Shop
  
  

• Generous leave entitlements, including birthday leave, rest day and family care leave.
• Office closure for World Mental Health Day 10th October.
• Additional Company closure for all 4 major festive Celebrations
• Cashless comprehensive medical coverage, including access to a panel clinic, dental and optical care.
• Life and personal accident insurance and group hospitalization and surgery.
• A hybrid working schedule and with Friday disconnects.
• Rest Relax & Recharge - office closure last week of December every year.
• Phone Allowance

• Seniority level Not Applicable

• Employment type Full-time

• Job function Marketing and Sales
• Industries Advertising Services

Referrals increase your chances of interviewing at Publicis Groupe Malaysia by 2x

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The Head of Digital Strategy & E-Commerce will lead our digital marketing efforts and drive ecommerce growth for our clients. As the Head of Digital Strategy & E-Commerce, you will be responsible for developing and implementing comprehensive digital strategies that align with our clients' business objectives and drive measurable results. You will also oversee our e-commerce initiatives, working closely with clients to optimize their online sales channels and enhance their digital presence.

• P&L Management: Oversee the ecommerce budget to ensure the team has the appropriate structure and resources to meet client expectations while maintaining profitability.
• Team Leadership: Lead, mentor, and develop a high-performing ecommerce team, fostering a culture of excellence and continuous improvement.
• Growth products/ ecommerce solutions: Identify and develop innovative ecommerce solutions and growth products to drive revenue. This includes staying current with industry trends, leveraging new technologies, and collaborating with internal teams to bring new offerings to market.
• Develop and execute innovative digital marketing strategies to achieve client objectives, including but not limited to brand awareness, lead generation, customer acquisition, and revenue growth.
• Lead the development of comprehensive e-commerce strategies for clients, focusing on website optimization, conversion rate optimization (CRO), user experience (UX) enhancements, and digital advertising.
• Conduct in-depth market research and competitive analysis to identify opportunities for growth
  and stay ahead of industry trends.
• Collaborate with cross-functional teams, including creative, content, and technical teams, to deliver integrated digital solutions that drive results.
• Utilize data analytics and performance metrics to track and measure the effectiveness of digital campaigns and make data-driven decisions to optimize performance.
• Provide strategic guidance and thought leadership to clients, advising them on best practices and emerging technologies in digital marketing and e-commerce.
• Stay abreast of industry developments and digital marketing trends, continuously seeking opportunities to innovate and improve our services.

• Bachelor's degree in Marketing, Business Administration, or related field; Master's degree preferred.
• Min 10 years of experience in digital marketing, with a focus on e-commerce and digital strategy.
• Proven track record of developing and implementing successful digital marketing campaigns that drive measurable results.
• Deep understanding of e-commerce principles, including website optimization, CRO, and online sales strategies.
• Strong analytical skills and proficiency in data analysis tools and platforms (e.g., Google Analytics, Adobe Analytics).
• Excellent communication and presentation skills, with the ability to articulate complex concepts clearly and effectively.
• Strong leadership skills and experience managing cross-functional teams.
• Ability to thrive in a fast-paced environment and manage multiple projects simultaneously.
• Certification in digital marketing (e.g., Google Ads, Facebook Blueprint) is a plus.
• Strong understanding of Lazada and Shopee On-Platform as well as Tik-Tok Shop

• Generous leave entitlements, including birthday leave, rest day and family care leave.
• Office closure for World Mental Health Day 10th October.
• Additional Company closure for all 4 major festive Celebrations
• Cashless comprehensive medical coverage, including access to a panel clinic, dental and optical care.
• Life and personal accident insurance and group hospitalization and surgery.
• A hybrid working schedule and with Friday disconnects.
• Rest Relax & Recharge - office closure last week of December every year.
• Phone Allowance

The Head of Digital Strategy & E-Commerce will lead our digital marketing efforts and drive ecommerce growth for our clients. As the Head of Digital Strategy & E-Commerce, you will be responsible for developing and implementing comprehensive digital strategies that align with our clients' business objectives and drive measurable results. You will also oversee our e-commerce initiatives, working closely with clients to optimize their online sales channels and enhance their digital presence.

• P&L Management: Oversee the ecommerce budget to ensure the team has the appropriate structure and resources to meet client expectations while maintaining profitability.
• Team Leadership: Lead, mentor, and develop a high-performing ecommerce team, fostering a culture of excellence and continuous improvement.
• Growth products/ ecommerce solutions: Identify and develop innovative ecommerce solutions and growth products to drive revenue. This includes staying current with industry trends, leveraging new technologies, and collaborating with internal teams to bring new offerings to market.
• Develop and execute innovative digital marketing strategies to achieve client objectives, including but not limited to brand awareness, lead generation, customer acquisition, and revenue growth.
• Lead the development of comprehensive e-commerce strategies for clients, focusing on website optimization, conversion rate optimization (CRO), user experience (UX) enhancements, and digital advertising.
• Conduct in-depth market research and competitive analysis to identify opportunities for growth
  and stay ahead of industry trends.
• Collaborate with cross-functional teams, including creative, content, and technical teams, to deliver integrated digital solutions that drive results.
• Utilize data analytics and performance metrics to track and measure the effectiveness of digital campaigns and make data-driven decisions to optimize performance.
• Provide strategic guidance and thought leadership to clients, advising them on best practices and emerging technologies in digital marketing and e-commerce.
• Stay abreast of industry developments and digital marketing trends, continuously seeking opportunities to innovate and improve our services.

• Bachelor's degree in Marketing, Business Administration, or related field; Master's degree preferred.
• Min 10 years of experience in digital marketing, with a focus on e-commerce and digital strategy.
• Proven track record of developing and implementing successful digital marketing campaigns that drive measurable results.
• Deep understanding of e-commerce principles, including website optimization, CRO, and online sales strategies.
• Strong analytical skills and proficiency in data analysis tools and platforms (e.g., Google Analytics, Adobe Analytics).
• Excellent communication and presentation skills, with the ability to articulate complex concepts clearly and effectively.
• Strong leadership skills and experience managing cross-functional teams.
• Ability to thrive in a fast-paced environment and manage multiple projects simultaneously.
• Certification in digital marketing (e.g., Google Ads, Facebook Blueprint) is a plus.
• Strong understanding of Lazada and Shopee On-Platform as well as Tik-Tok Shop

• Generous leave entitlements, including birthday leave, rest day and family care leave.
• Office closure for World Mental Health Day 10th October.
• Additional Company closure for all 4 major festive Celebrations
• Cashless comprehensive medical coverage, including access to a panel clinic, dental and optical care.
• Life and personal accident insurance and group hospitalization and surgery.
• A hybrid working schedule and with Friday disconnects.
• Rest Relax & Recharge - office closure last week of December every year.
• Phone Allowance

The Head of Digital Strategy & E-Commerce will lead our digital marketing efforts and drive ecommerce growth for our clients. As the Head of Digital Strategy & E-Commerce, you will be responsible for developing and implementing comprehensive digital strategies that align with our clients' business objectives and drive measurable results. You will also oversee our e-commerce initiatives, working closely with clients to optimize their online sales channels and enhance their digital presence.

• P&L Management: Oversee the ecommerce budget to ensure the team has the appropriate structure and resources to meet client expectations while maintaining profitability.
• Team Leadership: Lead, mentor, and develop a high-performing ecommerce team, fostering a culture of excellence and continuous improvement.
• Growth products/ ecommerce solutions: Identify and develop innovative ecommerce solutions and growth products to drive revenue. This includes staying current with industry trends, leveraging new technologies, and collaborating with internal teams to bring new offerings to market.
• Develop and execute innovative digital marketing strategies to achieve client objectives, including but not limited to brand awareness, lead generation, customer acquisition, and revenue growth.
• Lead the development of comprehensive e-commerce strategies for clients, focusing on website optimization, conversion rate optimization (CRO), user experience (UX) enhancements, and digital advertising.
• Conduct in-depth market research and competitive analysis to identify opportunities for growth
  and stay ahead of industry trends.
• Collaborate with cross-functional teams, including creative, content, and technical teams, to deliver integrated digital solutions that drive results.
• Utilize data analytics and performance metrics to track and measure the effectiveness of digital campaigns and make data-driven decisions to optimize performance.
• Provide strategic guidance and thought leadership to clients, advising them on best practices and emerging technologies in digital marketing and e-commerce.
• Stay abreast of industry developments and digital marketing trends, continuously seeking opportunities to innovate and improve our services.

• Bachelor's degree in Marketing, Business Administration, or related field; Master's degree preferred.
• Min 10 years of experience in digital marketing, with a focus on e-commerce and digital strategy.
• Proven track record of developing and implementing successful digital marketing campaigns that drive measurable results.
• Deep understanding of e-commerce principles, including website optimization, CRO, and online sales strategies.
• Strong analytical skills and proficiency in data analysis tools and platforms (e.g., Google Analytics, Adobe Analytics).
• Excellent communication and presentation skills, with the ability to articulate complex concepts clearly and effectively.
• Strong leadership skills and experience managing cross-functional teams.
• Ability to thrive in a fast-paced environment and manage multiple projects simultaneously.
• Certification in digital marketing (e.g., Google Ads, Facebook Blueprint) is a plus.
• Strong understanding of Lazada and Shopee On-Platform as well as Tik-Tok Shop

• Generous leave entitlements, including birthday leave, rest day and family care leave.
• Office closure for World Mental Health Day 10th October.
• Additional Company closure for all 4 major festive Celebrations
• Cashless comprehensive medical coverage, including access to a panel clinic, dental and optical care.
• Life and personal accident insurance and group hospitalization and surgery.
• A hybrid working schedule and with Friday disconnects.
• Rest Relax & Recharge - office closure last week of December every year.
• Phone Allowance