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Digital Marketing Manager
Marriott
Posted today
Job Viewed
Job Description
**Additional Information**
**Job Number**
**Job Category** Sales & Marketing
**Location** Putrajaya Marriott Hotel, IOI Resort City, Sepang Utara, Selangor, Malaysia, 62502VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Management
**JOB SUMMARY**
The Manager of eCommerce and Digital sits at the intersection between Marriott International's eCommerce, marketing, and global distribution strategies. This role helps their property effectively pull through the sales, marketing, and customer engagement activities that drive awareness and profitability. This role will also manage overall activation of their property strategies in owned and third party electronic channels (Marriott.com, multi-lingual global sites, OTAs, meta search sites, search engines, and other eMarketing vehicles). This role will work to increase revenue, grow market share and create a compelling experience that steers customers towards booking on our direct online property channels. The Manager of eCommerce and Digital serves as a thought leader to their hotel's marketing, sales, and revenue management teams, providing local area and country-wide insight to enhance their digital experience. To this end, he/she will be in touch with their regional eCommerce and Digital Services team on a regular basis to make sure they are fully activated and optimized on Marriott.com and appropriate in-language global sites. The role partners hand in hand with their colleagues in the cluster marketing team to engage current and would-be customers with targeted messaging that's relevant, on-brand, and genuinely engaging. From time to time this role also provides eCommerce communication, training, education, reporting and analysis to digital, marketing, and sales teams on property.
**CANDIDATE PROFILE**
**Education and Experience**
**Required:**
- 2-year degree from an accredited university in eCommerce, Marketing, Business Administration or related major and 4 years experience in the sales, marketing, digital, eCommerce or related professional area; hospitality marketing or agency experience preferred
OR
- 4-year bachelor's degree in eCommerce, Marketing, Business Administration or related major; 2 years experience in the sales, marketing, digital, eCommerce or related professional area; hospitality marketing or agency experience preferred.
**CORE WORK ACTIVITIES**
**Digital and eDistribution Strategy Execution**
- Executes appropriate on-strategy eCommerce priorities and tactics.
- Coordinates with the Director of Sales and Marketing and/or the Director of eCommerce and Digital Services to validate and track ecommerce goals for the hotel.
- Reviews hotel progress against established goals periodically, provides reporting and analysis, and troubleshoots performance issues.
- Manages budgets for eCommerce activities.
- Follows and tracks progress on quarterly game plans for hotel by identifying key focus for the coming months.
- Collaborates closely with Directors of Field Marketing (DFMs), and cluster Marketing and Communication teams to execute online Brand Marketing strategies and plans for the hotel.
**Digital Acquisition Marketing**
- Coordinates execution of online marketing efforts through approved agencies/vendors and Marriott Digital Services team.
- Works with regional eCommerce team to optimize Paid Search performance.
- Manages the PLUS Platform for participating hotels in the area/cluster.
- Executes online marketing activities in partnership with hotel and cluster Marketing leaders (e.g., loading Marriott.com Hotel Website deals, Group Deals, Group Value Dates, email marketing and affiliate marketing).
- Assures that hotel websites on Marriott.com and global sites are fully optimized to maximize traffic from search engines.
- Identifies hotel-specific online digital activation needs (e.g., local channels to focus marketing efforts through).
**Hotel Web Site Content Optimization**
- Conducts regular audits of Marriott.com and individual Hotel Websites to verify each hotel is optimized for high quality custom images, content, links, and accurate translations; works with hotels on corrective action where necessary.
- Serves as the EPIC/Vignette administrator for the hotel(s).
- Provides consultation to hotel digital marketing teams in developing hotel website modules for Spa, Golf, Food & Beverage and weddings.
- Manages the pull-through and activation of key corporate eCommerce projects (e.g., new Marriott.com Hotel Websites, new field SEO service, and similar corporate e-services).
- Uses B2B e-tools to grow online bookings for Group and Corporate business in cluster hotels.
- Identifies and implements efforts to drive online awareness and bookings for hotel F&B outlets.
**OTAs and Meta Search Channel Optimization**
- Verifies that all hotels within their region/cluster are participating in relevant, approved echannels.
- Regularly audits content, images, and star ratings on OTAs and Meta Search sites, and works with hotels to make appropriate corrections.
- Partners with cluster and area marketing teams to define and execute the hotel OTA merchandising plan(s).
- Identifies and executes hotel/cluster/area OTA marketing and merchandising tactics as needed (e.g. Agoda newsletter, Expedia TravelAds, etc.).
- May also co-manage soft-dollar marketing budget for domestic OTAs with the eDistribution Team.
- Builds strong domestic relationships with the top 2-3 OTA partners.
- Collaborates with hotel and regional Revenue Leaders to review hotel performance on eChannels.
**Marketing and Communication Partnership**
- Assists in the development and execution of the cluster marketing plan (e.g. retargeting campaign, OTA marketing, etc.).
- Develops the offer landing page on Marriott.com for cluster offers.
- Identifies and obtains Marriott.com and OTA marketing and merchandising placements as appropriate.
- Creates mini-sites for domestic segment marketing efforts where needed (e.g. MICE or Weddings).
**Opening Hotel Support**
- Collaborates with Field Marketing to develop, recommend and execute the opening S&M plan for the hotel.
- Sets up the Marriott.com Hotel Web Site.
- Activates the hotel for sale on approved OTAs.
- Shop hotel to verify M.com and OTA rates are set up correctly.
- Work with brand marketing team to position the hotel on digital channels.
- Works with marketing and sales teams to plan the pre-opening budget and execute the budget according to what is best for the brand, region.
- Acts as a point of contact for agencies reaching out for information about the hotel and redirect them to the right person to speak with.
- Creates online press releases and helps with property SEO to drive awareness to hotel.
- Helps set digital sales goals for new opens in partnership with sales and revenue management.
**eCommerce Communication and Training**
- Uses the eCommerce Resource guide.
- Trains and educates cluster and/or hotel-level managers on how to activate their hotel eCommerce and digital marketing strategy.
- Delivers eCommerce training, presentations, and workshops to region, cluster and hotel-level associates and management in partnership with cluster/regional marketing teams.
- Serves as cluster-level point-person for Marriott's eCommerce strategy.
- Builds solid relationships with ADSMs, GMs, cluster Marketing and Revenue Management teams (where relevant) to raise their awareness, understanding, and motivation to e-activate their hotels.
- Participates in regularly-scheduled global and regional eCommerce and Marketing web conferences and calls to review performance, share best practices, and troubleshoot issues.
- Delivers a monthly report and newsletter, and hosts a monthly webinar, for hotels.
- Develops other cluster-level eCommerce communications, as appropriate.
- Stay up-to-date on and communicate industry and competitive trends, with a focus on the domestic online travel landscape.
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
**Job Number**
**Job Category** Sales & Marketing
**Location** Putrajaya Marriott Hotel, IOI Resort City, Sepang Utara, Selangor, Malaysia, 62502VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Management
**JOB SUMMARY**
The Manager of eCommerce and Digital sits at the intersection between Marriott International's eCommerce, marketing, and global distribution strategies. This role helps their property effectively pull through the sales, marketing, and customer engagement activities that drive awareness and profitability. This role will also manage overall activation of their property strategies in owned and third party electronic channels (Marriott.com, multi-lingual global sites, OTAs, meta search sites, search engines, and other eMarketing vehicles). This role will work to increase revenue, grow market share and create a compelling experience that steers customers towards booking on our direct online property channels. The Manager of eCommerce and Digital serves as a thought leader to their hotel's marketing, sales, and revenue management teams, providing local area and country-wide insight to enhance their digital experience. To this end, he/she will be in touch with their regional eCommerce and Digital Services team on a regular basis to make sure they are fully activated and optimized on Marriott.com and appropriate in-language global sites. The role partners hand in hand with their colleagues in the cluster marketing team to engage current and would-be customers with targeted messaging that's relevant, on-brand, and genuinely engaging. From time to time this role also provides eCommerce communication, training, education, reporting and analysis to digital, marketing, and sales teams on property.
**CANDIDATE PROFILE**
**Education and Experience**
**Required:**
- 2-year degree from an accredited university in eCommerce, Marketing, Business Administration or related major and 4 years experience in the sales, marketing, digital, eCommerce or related professional area; hospitality marketing or agency experience preferred
OR
- 4-year bachelor's degree in eCommerce, Marketing, Business Administration or related major; 2 years experience in the sales, marketing, digital, eCommerce or related professional area; hospitality marketing or agency experience preferred.
**CORE WORK ACTIVITIES**
**Digital and eDistribution Strategy Execution**
- Executes appropriate on-strategy eCommerce priorities and tactics.
- Coordinates with the Director of Sales and Marketing and/or the Director of eCommerce and Digital Services to validate and track ecommerce goals for the hotel.
- Reviews hotel progress against established goals periodically, provides reporting and analysis, and troubleshoots performance issues.
- Manages budgets for eCommerce activities.
- Follows and tracks progress on quarterly game plans for hotel by identifying key focus for the coming months.
- Collaborates closely with Directors of Field Marketing (DFMs), and cluster Marketing and Communication teams to execute online Brand Marketing strategies and plans for the hotel.
**Digital Acquisition Marketing**
- Coordinates execution of online marketing efforts through approved agencies/vendors and Marriott Digital Services team.
- Works with regional eCommerce team to optimize Paid Search performance.
- Manages the PLUS Platform for participating hotels in the area/cluster.
- Executes online marketing activities in partnership with hotel and cluster Marketing leaders (e.g., loading Marriott.com Hotel Website deals, Group Deals, Group Value Dates, email marketing and affiliate marketing).
- Assures that hotel websites on Marriott.com and global sites are fully optimized to maximize traffic from search engines.
- Identifies hotel-specific online digital activation needs (e.g., local channels to focus marketing efforts through).
**Hotel Web Site Content Optimization**
- Conducts regular audits of Marriott.com and individual Hotel Websites to verify each hotel is optimized for high quality custom images, content, links, and accurate translations; works with hotels on corrective action where necessary.
- Serves as the EPIC/Vignette administrator for the hotel(s).
- Provides consultation to hotel digital marketing teams in developing hotel website modules for Spa, Golf, Food & Beverage and weddings.
- Manages the pull-through and activation of key corporate eCommerce projects (e.g., new Marriott.com Hotel Websites, new field SEO service, and similar corporate e-services).
- Uses B2B e-tools to grow online bookings for Group and Corporate business in cluster hotels.
- Identifies and implements efforts to drive online awareness and bookings for hotel F&B outlets.
**OTAs and Meta Search Channel Optimization**
- Verifies that all hotels within their region/cluster are participating in relevant, approved echannels.
- Regularly audits content, images, and star ratings on OTAs and Meta Search sites, and works with hotels to make appropriate corrections.
- Partners with cluster and area marketing teams to define and execute the hotel OTA merchandising plan(s).
- Identifies and executes hotel/cluster/area OTA marketing and merchandising tactics as needed (e.g. Agoda newsletter, Expedia TravelAds, etc.).
- May also co-manage soft-dollar marketing budget for domestic OTAs with the eDistribution Team.
- Builds strong domestic relationships with the top 2-3 OTA partners.
- Collaborates with hotel and regional Revenue Leaders to review hotel performance on eChannels.
**Marketing and Communication Partnership**
- Assists in the development and execution of the cluster marketing plan (e.g. retargeting campaign, OTA marketing, etc.).
- Develops the offer landing page on Marriott.com for cluster offers.
- Identifies and obtains Marriott.com and OTA marketing and merchandising placements as appropriate.
- Creates mini-sites for domestic segment marketing efforts where needed (e.g. MICE or Weddings).
**Opening Hotel Support**
- Collaborates with Field Marketing to develop, recommend and execute the opening S&M plan for the hotel.
- Sets up the Marriott.com Hotel Web Site.
- Activates the hotel for sale on approved OTAs.
- Shop hotel to verify M.com and OTA rates are set up correctly.
- Work with brand marketing team to position the hotel on digital channels.
- Works with marketing and sales teams to plan the pre-opening budget and execute the budget according to what is best for the brand, region.
- Acts as a point of contact for agencies reaching out for information about the hotel and redirect them to the right person to speak with.
- Creates online press releases and helps with property SEO to drive awareness to hotel.
- Helps set digital sales goals for new opens in partnership with sales and revenue management.
**eCommerce Communication and Training**
- Uses the eCommerce Resource guide.
- Trains and educates cluster and/or hotel-level managers on how to activate their hotel eCommerce and digital marketing strategy.
- Delivers eCommerce training, presentations, and workshops to region, cluster and hotel-level associates and management in partnership with cluster/regional marketing teams.
- Serves as cluster-level point-person for Marriott's eCommerce strategy.
- Builds solid relationships with ADSMs, GMs, cluster Marketing and Revenue Management teams (where relevant) to raise their awareness, understanding, and motivation to e-activate their hotels.
- Participates in regularly-scheduled global and regional eCommerce and Marketing web conferences and calls to review performance, share best practices, and troubleshoot issues.
- Delivers a monthly report and newsletter, and hosts a monthly webinar, for hotels.
- Develops other cluster-level eCommerce communications, as appropriate.
- Stay up-to-date on and communicate industry and competitive trends, with a focus on the domestic online travel landscape.
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
Is this job a match or a miss?
This advertiser has chosen not to accept applicants from your region.
0
SME-Digital Marketing
Kuala Lumpur, Kuala Lumpur
Cognizant
Posted 1 day ago
Job Viewed
Job Description
**Job Summary**
We are seeking a skilled SME-Digital Marketing professional with 3 to 6 years of experience to join our team. The ideal candidate will excel in English communication MS Excel and MS Word. Experience in the Online and Hi-Tech domains is a plus. This hybrid role offers a dynamic work environment with no travel required focusing on day shifts.
**Responsibilities**
+ Develop and implement digital marketing strategies to enhance brand visibility and engagement.
+ Analyze market trends and customer data to optimize marketing campaigns.
+ Collaborate with cross-functional teams to align marketing efforts with business objectives.
+ Utilize MS Excel to track and report on campaign performance metrics.
+ Create compelling content using MS Word to support marketing initiatives.
+ Conduct competitive analysis to identify opportunities for growth.
+ Manage digital marketing channels including social media email and web platforms.
+ Ensure all marketing materials are consistent with brand guidelines.
+ Monitor and respond to customer feedback on digital platforms.
+ Provide insights and recommendations based on data analysis to improve marketing effectiveness.
+ Stay updated with the latest digital marketing trends and technologies.
+ Support the team in executing online marketing campaigns in the Hi-Tech sector.
+ Contribute to the companys mission by driving impactful marketing strategies that resonate with target audiences.
**Qualifications**
+ Demonstrate proficiency in English communication to effectively convey marketing messages.
+ Exhibit strong skills in MS Excel for data analysis and reporting.
+ Show expertise in MS Word for creating professional marketing documents.
+ Possess experience in the Online domain to understand digital marketing dynamics.
+ Have knowledge of the Hi-Tech industry to tailor marketing strategies accordingly.
+ Adapt to a hybrid work model balancing remote and in-office responsibilities.
Cognizant is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.
We are seeking a skilled SME-Digital Marketing professional with 3 to 6 years of experience to join our team. The ideal candidate will excel in English communication MS Excel and MS Word. Experience in the Online and Hi-Tech domains is a plus. This hybrid role offers a dynamic work environment with no travel required focusing on day shifts.
**Responsibilities**
+ Develop and implement digital marketing strategies to enhance brand visibility and engagement.
+ Analyze market trends and customer data to optimize marketing campaigns.
+ Collaborate with cross-functional teams to align marketing efforts with business objectives.
+ Utilize MS Excel to track and report on campaign performance metrics.
+ Create compelling content using MS Word to support marketing initiatives.
+ Conduct competitive analysis to identify opportunities for growth.
+ Manage digital marketing channels including social media email and web platforms.
+ Ensure all marketing materials are consistent with brand guidelines.
+ Monitor and respond to customer feedback on digital platforms.
+ Provide insights and recommendations based on data analysis to improve marketing effectiveness.
+ Stay updated with the latest digital marketing trends and technologies.
+ Support the team in executing online marketing campaigns in the Hi-Tech sector.
+ Contribute to the companys mission by driving impactful marketing strategies that resonate with target audiences.
**Qualifications**
+ Demonstrate proficiency in English communication to effectively convey marketing messages.
+ Exhibit strong skills in MS Excel for data analysis and reporting.
+ Show expertise in MS Word for creating professional marketing documents.
+ Possess experience in the Online domain to understand digital marketing dynamics.
+ Have knowledge of the Hi-Tech industry to tailor marketing strategies accordingly.
+ Adapt to a hybrid work model balancing remote and in-office responsibilities.
Cognizant is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.
Is this job a match or a miss?
This advertiser has chosen not to accept applicants from your region.
1
Digital Marketing Executive
Kuala Lumpur, Kuala Lumpur
Marriott
Posted 14 days ago
Job Viewed
Job Description
**Additional Information**
**Job Number**
**Job Category** Sales & Marketing
**Location** Courtyard by Marriott Kuala Lumpur South, 137, Jalan Puchong, Kuala Lumpur, Malaysia, Malaysia, 58200VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Non-Management
**POSITION SUMMARY**
Promote awareness of brand image internally and externally. Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott. Communicate with potential owners via telephone to set up preview package sales/tours. Encourage guests or callers to purchase or schedule preview package sales/tours. Explain details and requirements related to attending a sales presentation to potential owners. Verify that individuals meet eligibility requirements for preview package sales/tours prior to scheduling a tour for a Marriott vacation club property. Determine and give complimentaries to guests as gifts for their patronage (e.g., rewards points, show tickets). Perform general office duties to support Sales & Marketing (e.g., filing, sending emails, typing, faxing). Receive, record, and relay messages accurately, completely, and legibly.
Assist management in training, evaluating, counseling, and motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect the privacy and security of guests and coworkers. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: At least 1 year of related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
At Courtyard, we're passionate about better serving the needs of travelers everywhere. It's what inspired us to create the first hotel designed specifically for business travelers, and it's why the Courtyard experience today empowers our guests, no matter the purpose of their trip. We're looking for achievers who are passionate about providing a guest experience that goes above and beyond, enjoy being part of a small yet ambitious team, and love learning how to always improve - all while having fun.
In joining Courtyard, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
**Job Number**
**Job Category** Sales & Marketing
**Location** Courtyard by Marriott Kuala Lumpur South, 137, Jalan Puchong, Kuala Lumpur, Malaysia, Malaysia, 58200VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Non-Management
**POSITION SUMMARY**
Promote awareness of brand image internally and externally. Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott. Communicate with potential owners via telephone to set up preview package sales/tours. Encourage guests or callers to purchase or schedule preview package sales/tours. Explain details and requirements related to attending a sales presentation to potential owners. Verify that individuals meet eligibility requirements for preview package sales/tours prior to scheduling a tour for a Marriott vacation club property. Determine and give complimentaries to guests as gifts for their patronage (e.g., rewards points, show tickets). Perform general office duties to support Sales & Marketing (e.g., filing, sending emails, typing, faxing). Receive, record, and relay messages accurately, completely, and legibly.
Assist management in training, evaluating, counseling, and motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect the privacy and security of guests and coworkers. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: At least 1 year of related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
At Courtyard, we're passionate about better serving the needs of travelers everywhere. It's what inspired us to create the first hotel designed specifically for business travelers, and it's why the Courtyard experience today empowers our guests, no matter the purpose of their trip. We're looking for achievers who are passionate about providing a guest experience that goes above and beyond, enjoy being part of a small yet ambitious team, and love learning how to always improve - all while having fun.
In joining Courtyard, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
Is this job a match or a miss?
This advertiser has chosen not to accept applicants from your region.
2
Digital Marketing Intern
Subang Jaya, Selangor
Roche
Posted 19 days ago
Job Viewed
Job Description
At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections, where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche, where every voice matters.
**The Position**
As an Intern in Roche Pharma Malaysia, you may be assigned to a variety of tasks and/or projects relevant for the assigned team/function. The objective of assignments is for the intern to practically apply academic or vocational studies/learning in a Roche setting, as well as learn more about the Roche organization, as future employment with Roche may be a possibility subject to job availability, candidate qualification and past performance.
Assignments will vary but are typically to support the activities of regular employees, such as entry-level research and reporting, analyses and modeling, preparing materials for others, coordinating small events or meetings, improving basic departmental operations such as filing or archiving systems, departmental libraries, etc.
**Responsibilities and Accountabilities:**
+ For assignments in Digital Marketing, key responsibilities of an intern may include but not limited to the following (with appropriate guidance from experienced colleagues):
+ Collaborating closely with field-facing and office-based colleagues to understand customer/patient/healthcare ecosystem needs as well as Roche strategies and products in the assigned disease area
+ Adapting materials/assets/content from global or other countries to local context and needs.
+ Creating new materials/assets/content Support planning, project management and implementation for (digital) marketing campaigns.
+ Support development of content/channel strategies and tactics
+ Length of internship will vary according to business needs.
**Job Specific Competencies:**
+ Purpose-driven, passionate to make an impact to patients and society
+ Strong self-organization and high achiever
+ Growth mindset, able to learn and unlearn quickly, take risks and experiment, and contribute to the learning cycle by sharing knowledge with others inside and outside Roche
+ Strong communication and engagement skills
+ Display of integrity in everything
**Education / Qualifications:**
+ Degree in Medical/Scientific and/or business background (e.g., Science/Medical/Pharmacy students, or Business Administration/Economics students with good understanding of medical-scientific concepts and terminology)
**Expertise:**
+ Able to understand and use digital means and tools
+ Proficiency in English; fluency in Malay and/or Mandarin language is a plus
**Who we are**
A healthier future drives us to innovate. Together, more than 100'000 employees across the globe are dedicated to advance science, ensuring everyone has access to healthcare today and for generations to come. Our efforts result in more than 26 million people treated with our medicines and over 30 billion tests conducted using our Diagnostics products. We empower each other to explore new possibilities, foster creativity, and keep our ambitions high, so we can deliver life-changing healthcare solutions that make a global impact.
Let's build a healthier future, together.
**Roche is an Equal Opportunity Employer.**
**The Position**
As an Intern in Roche Pharma Malaysia, you may be assigned to a variety of tasks and/or projects relevant for the assigned team/function. The objective of assignments is for the intern to practically apply academic or vocational studies/learning in a Roche setting, as well as learn more about the Roche organization, as future employment with Roche may be a possibility subject to job availability, candidate qualification and past performance.
Assignments will vary but are typically to support the activities of regular employees, such as entry-level research and reporting, analyses and modeling, preparing materials for others, coordinating small events or meetings, improving basic departmental operations such as filing or archiving systems, departmental libraries, etc.
**Responsibilities and Accountabilities:**
+ For assignments in Digital Marketing, key responsibilities of an intern may include but not limited to the following (with appropriate guidance from experienced colleagues):
+ Collaborating closely with field-facing and office-based colleagues to understand customer/patient/healthcare ecosystem needs as well as Roche strategies and products in the assigned disease area
+ Adapting materials/assets/content from global or other countries to local context and needs.
+ Creating new materials/assets/content Support planning, project management and implementation for (digital) marketing campaigns.
+ Support development of content/channel strategies and tactics
+ Length of internship will vary according to business needs.
**Job Specific Competencies:**
+ Purpose-driven, passionate to make an impact to patients and society
+ Strong self-organization and high achiever
+ Growth mindset, able to learn and unlearn quickly, take risks and experiment, and contribute to the learning cycle by sharing knowledge with others inside and outside Roche
+ Strong communication and engagement skills
+ Display of integrity in everything
**Education / Qualifications:**
+ Degree in Medical/Scientific and/or business background (e.g., Science/Medical/Pharmacy students, or Business Administration/Economics students with good understanding of medical-scientific concepts and terminology)
**Expertise:**
+ Able to understand and use digital means and tools
+ Proficiency in English; fluency in Malay and/or Mandarin language is a plus
**Who we are**
A healthier future drives us to innovate. Together, more than 100'000 employees across the globe are dedicated to advance science, ensuring everyone has access to healthcare today and for generations to come. Our efforts result in more than 26 million people treated with our medicines and over 30 billion tests conducted using our Diagnostics products. We empower each other to explore new possibilities, foster creativity, and keep our ambitions high, so we can deliver life-changing healthcare solutions that make a global impact.
Let's build a healthier future, together.
**Roche is an Equal Opportunity Employer.**
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3
Senior Digital Marketing Executive
IHG
Posted 7 days ago
Job Viewed
Job Description
**Your Day To Day**
**People**
+ Participate in marketing and revenue meetings.
+ Proactive in looking for current digital/social trends and industry developments to grow the business and identify partnerships for the business to explore.
+ Live the company winning ways in the Digital Marketing business activities.
+ Work collaboratively with our people to achieve mutual goals of the hotel.
+ Build and manage relationship with third party digital vendors and partners.
+ Develop and maintain great working relationships with key clients and outside contacts to increase revenue.
+ Making sure all assigned tasks/ project deadlines are met.
**Financial**
+ Develop effective content strategy to drive online business and improve conversion rates through a better online experience.
+ Drive brand web revenue by increasing page views and time spent on the page.
+ Review channel performance and highlight risks and opportunities.
+ Merchandise IHG global/regional campaigns.
**Guest Experience**
+ Support subscribing hotels to ensure all content and images are up to date on Hotel Content Manager (HCM), consistent across all local channels and partner websites.
+ Support subscribing hotels to adopt new IHG tools and systems that benefit the guests from an operational or marketing perspective.
+ Support subscribing hotels with best practices in monitoring and managing content marketing through digital channels.
**Responsible Business**
+ Support subscribing hotels on the advocacy of data stewardship.
+ Support subscribing hotels to manage and grow their databases in line with IHG privacy guidelines.
+ Ad-hoc duties - unexpected moments when we have to pull together to get a task done
**Accountability**
+ This is a digital marketing job in a large, luxury, resort, or major flagship hotel. Hotel may have multiple sites and facilities, high-volume catering and/or convention facilities, and a large number of VIP and special service guests
**What We Need From You**
+ Bachelor's degree / higher education qualification / equivalent in marketing or related field.
+ Minimum 4 or more years of experience in a hospitality marketing, in-house digital departments or marketing/advertising agencies.
+ Must be detail and deadline-oriented, communicative, able to multi-task on projects requiring differing skills sets, while maintaining high standards of work on a tight schedule in a fast-paced environment.
+ Strong knowledge of local online consumer behaviours, e-commerce and digital trends.
+ Strong knowledge of local businesses and business trends required
+ Digitally savvy with Content Management Systems, e-commerce operations & SEO.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.
**People**
+ Participate in marketing and revenue meetings.
+ Proactive in looking for current digital/social trends and industry developments to grow the business and identify partnerships for the business to explore.
+ Live the company winning ways in the Digital Marketing business activities.
+ Work collaboratively with our people to achieve mutual goals of the hotel.
+ Build and manage relationship with third party digital vendors and partners.
+ Develop and maintain great working relationships with key clients and outside contacts to increase revenue.
+ Making sure all assigned tasks/ project deadlines are met.
**Financial**
+ Develop effective content strategy to drive online business and improve conversion rates through a better online experience.
+ Drive brand web revenue by increasing page views and time spent on the page.
+ Review channel performance and highlight risks and opportunities.
+ Merchandise IHG global/regional campaigns.
**Guest Experience**
+ Support subscribing hotels to ensure all content and images are up to date on Hotel Content Manager (HCM), consistent across all local channels and partner websites.
+ Support subscribing hotels to adopt new IHG tools and systems that benefit the guests from an operational or marketing perspective.
+ Support subscribing hotels with best practices in monitoring and managing content marketing through digital channels.
**Responsible Business**
+ Support subscribing hotels on the advocacy of data stewardship.
+ Support subscribing hotels to manage and grow their databases in line with IHG privacy guidelines.
+ Ad-hoc duties - unexpected moments when we have to pull together to get a task done
**Accountability**
+ This is a digital marketing job in a large, luxury, resort, or major flagship hotel. Hotel may have multiple sites and facilities, high-volume catering and/or convention facilities, and a large number of VIP and special service guests
**What We Need From You**
+ Bachelor's degree / higher education qualification / equivalent in marketing or related field.
+ Minimum 4 or more years of experience in a hospitality marketing, in-house digital departments or marketing/advertising agencies.
+ Must be detail and deadline-oriented, communicative, able to multi-task on projects requiring differing skills sets, while maintaining high standards of work on a tight schedule in a fast-paced environment.
+ Strong knowledge of local online consumer behaviours, e-commerce and digital trends.
+ Strong knowledge of local businesses and business trends required
+ Digitally savvy with Content Management Systems, e-commerce operations & SEO.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.
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This advertiser has chosen not to accept applicants from your region.
4
Digital Marketing (Social Posting Coordinator) - Korean/Japanese
Kuala Lumpur, Kuala Lumpur
Cognizant
Posted 13 days ago
Job Viewed
Job Description
**Job Title:** Digital Marketing (Social Posting Coordinator) - Korean/Japanese
**Location:** Malaysia
**Experience required:** 3 -5 years in Digital Marketing
**Language Requirement:** Must have proficiency in Korean or Japanese
**Summary:**
As a Coordinator, you will be responsible for collaborating with internal and external teams to distribute best-in-class creative campaigns for Client titles.
**Responsibilities will include:**
+ You will play a key role in managing vendors who distribute Client campaigns for the biggest global client and local titles, as well as various smaller earned and owned title.
+ You will co-ordinate and work with external creative and media agencies, as well as internal local and global stakeholders, to ensure timely and seamless flighting of paid and organic campaigns
**Qualifications:**
+ At least 3-5 years of marketing experience, preferably from a consumer brand or creative agency that handles marketing campaigns.
+ Have knowledge and exposure to running 360-campaigns, from campaign development to tactical execution (including AV/trailers, digital/social, print, and out-of-home).
+ Must be a creative thinker with a strong pulse on pop culture and social trends
+ Is a proactive and highly-organized collaborator in a fast-paced, multifaceted environment. We will typically have multiple campaigns launching at once which require working with multiple stakeholders.
+ Written and Verbal fluency in both English and Korean/Japanese
**What else we need from you:**
+ You thrive in a fast-paced and demanding environment, possess a high level of intellectual curiosity, and demonstrate strong judgment and leadership in the face of ambiguity.
+ A curious mind that can help us establish innovative ways of optimizing workflows
+ Native understanding of Korean markets combined with the skills to tell compelling stories for the market through budget-agnostic ideas
+ Deep knowledge of pop culture, having invested thousands of hours consuming content. Someone truly passionate about entertainment, capable of extracting powerful communication insights from our original content
+ Ability to manage multiple time-sensitive projects simultaneously without the support of a large team, working both independently and in close collaboration with a wide variety of stakeholders
+ Clear communication that keeps teams accountable vs just relaying information from point A to point B
+ Ability to self-motivate in a fast-paced, multifaceted environment
+ Capacity to continuously provide and receive constructive, actionable feedback to and from colleagues
**About Cognizant:**
Cognizant (Nasdaq: CTSH) engineers modern businesses. We help our clients modernize technology, reimagine processes and transform experiences so they can stay ahead in our fast-changing world. Together, we're improving everyday life. See how at or @cognizant.
**#LI-CTSAPAC**
Cognizant is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.
**Location:** Malaysia
**Experience required:** 3 -5 years in Digital Marketing
**Language Requirement:** Must have proficiency in Korean or Japanese
**Summary:**
As a Coordinator, you will be responsible for collaborating with internal and external teams to distribute best-in-class creative campaigns for Client titles.
**Responsibilities will include:**
+ You will play a key role in managing vendors who distribute Client campaigns for the biggest global client and local titles, as well as various smaller earned and owned title.
+ You will co-ordinate and work with external creative and media agencies, as well as internal local and global stakeholders, to ensure timely and seamless flighting of paid and organic campaigns
**Qualifications:**
+ At least 3-5 years of marketing experience, preferably from a consumer brand or creative agency that handles marketing campaigns.
+ Have knowledge and exposure to running 360-campaigns, from campaign development to tactical execution (including AV/trailers, digital/social, print, and out-of-home).
+ Must be a creative thinker with a strong pulse on pop culture and social trends
+ Is a proactive and highly-organized collaborator in a fast-paced, multifaceted environment. We will typically have multiple campaigns launching at once which require working with multiple stakeholders.
+ Written and Verbal fluency in both English and Korean/Japanese
**What else we need from you:**
+ You thrive in a fast-paced and demanding environment, possess a high level of intellectual curiosity, and demonstrate strong judgment and leadership in the face of ambiguity.
+ A curious mind that can help us establish innovative ways of optimizing workflows
+ Native understanding of Korean markets combined with the skills to tell compelling stories for the market through budget-agnostic ideas
+ Deep knowledge of pop culture, having invested thousands of hours consuming content. Someone truly passionate about entertainment, capable of extracting powerful communication insights from our original content
+ Ability to manage multiple time-sensitive projects simultaneously without the support of a large team, working both independently and in close collaboration with a wide variety of stakeholders
+ Clear communication that keeps teams accountable vs just relaying information from point A to point B
+ Ability to self-motivate in a fast-paced, multifaceted environment
+ Capacity to continuously provide and receive constructive, actionable feedback to and from colleagues
**About Cognizant:**
Cognizant (Nasdaq: CTSH) engineers modern businesses. We help our clients modernize technology, reimagine processes and transform experiences so they can stay ahead in our fast-changing world. Together, we're improving everyday life. See how at or @cognizant.
**#LI-CTSAPAC**
Cognizant is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.
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This advertiser has chosen not to accept applicants from your region.
5
Digital Marketing Intern (June/July/Aug Intake)
Asian Secrets Sdn Bhd
Posted 8 days ago
Job Viewed
Job Description
What You'll Do
As our Digital Marketing Intern, you'll work side-by-side with our marketing team to bring exciting campaigns to life. You will:
• Assist in planning, executing, and optimizing digital campaigns across social media, email, SEO, and paid ads
• Help create engaging content (posts, reels, blogs, visuals) aligned with brand messaging
• Monitor campaign performance and provide insights using tools like Google Analytics, Meta Ads Manager, etc.
• Conduct market and competitor research to fuel innovative strategies
• Support community engagement and growth across platforms (Instagram, TikTok, LinkedIn, etc.)
• Collaborate with designers, content creators, and marketing leads on various initiatives
What We're Looking For
• A student or fresh graduate in Marketing, Communications, Business, or a related field
• Passionate about digital marketing, social media trends, and data-driven strategies
• Familiar with tools like Canva, Meta Business Suite, Google Ads, Mailchimp, or similar
• Strong communication and writing skills
• A proactive, positive attitude, you’re eager to learn, take initiative, and grow with the team
• Bonus: experience with video editing, basic design, or influencer marketing
What You’ll Get
• Real-world experience in digital campaigns, branding, and marketing strategy
• 1-on-1 mentorship with marketing professionals
• Just a short 2–3-minute walk from LRT Kerinchi
• A voice at the table — we value your ideas and initiative
• Monthly allowance between RM600 – RM1000
• Monthly performance-based incentives
As our Digital Marketing Intern, you'll work side-by-side with our marketing team to bring exciting campaigns to life. You will:
• Assist in planning, executing, and optimizing digital campaigns across social media, email, SEO, and paid ads
• Help create engaging content (posts, reels, blogs, visuals) aligned with brand messaging
• Monitor campaign performance and provide insights using tools like Google Analytics, Meta Ads Manager, etc.
• Conduct market and competitor research to fuel innovative strategies
• Support community engagement and growth across platforms (Instagram, TikTok, LinkedIn, etc.)
• Collaborate with designers, content creators, and marketing leads on various initiatives
What We're Looking For
• A student or fresh graduate in Marketing, Communications, Business, or a related field
• Passionate about digital marketing, social media trends, and data-driven strategies
• Familiar with tools like Canva, Meta Business Suite, Google Ads, Mailchimp, or similar
• Strong communication and writing skills
• A proactive, positive attitude, you’re eager to learn, take initiative, and grow with the team
• Bonus: experience with video editing, basic design, or influencer marketing
What You’ll Get
• Real-world experience in digital campaigns, branding, and marketing strategy
• 1-on-1 mentorship with marketing professionals
• Just a short 2–3-minute walk from LRT Kerinchi
• A voice at the table — we value your ideas and initiative
• Monthly allowance between RM600 – RM1000
• Monthly performance-based incentives
Is this job a match or a miss?
This advertiser has chosen not to accept applicants from your region.
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6
Social Media Manager
Kuala Lumpur, Kuala Lumpur
Cultivar Asia Pte Ltd (EA License 19C9782)
Posted 2 days ago
Job Viewed
Job Description
Our client is looking for a passionate and strategic Social Media Manager to lead content creation and digital engagement across platforms. This is a fully remote position with exciting opportunities to shape thought leadership campaigns through short-form video content and brand-aligned storytelling.
Key Responsibilities:
- Write compelling and brand-aligned scripts for video reels, interviews, and storytelling content
- Plan, manage, and schedule content across Instagram, TikTok, LinkedIn, YouTube Shorts, and Facebook
- Collaborate with the video team to align messaging, visuals, and execution
- Monitor performance analytics and engagement data to optimise social media strategy
- Develop content ideas and campaigns that support clients' personal branding and business goals
- Coordinate with internal teams and clients for content approvals and timely publishing
- Stay updated on platform trends, algorithm changes, and viral content strategies
- Actively manage and respond to DMs and comments to build genuine community engagement
Requirements:
- 2-4 years of experience in social media or digital content management
- Strong copywriting and storytelling skills, especially for short-form video
- Familiar with social media scheduling and analytics tools (e.g. Later, Meta Business Suite, Metricool)
- Bonus: Experience with video editing tools like CapCut or Final Cut Pro
- Passionate about personal branding, entrepreneurship, and digital storytelling
- Proactive, organised, and able to manage multiple projects independently
- A portfolio of past work or examples of social media accounts managed is preferred
Interested candidates are invited to send in your Resume in MS Word Format along with 23 content samples or social media accounts youve managed, stating your past work experience, reasons for each job move, and your past and expected salary.
We regret to inform that only shortlisted candidates will be notified.
By submitting an application to us, you will be deemed to have agreed for us to collect, use, and disclose your personal data which you have submitted to your prospective employers, for the purpose of job search, and/or other services which you have consented us to perform on your behalf.
Attn: Ng Zhenyu (R )
Cultivar Asia Pte Ltd (MOM EA License: 19C9782)
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This advertiser has chosen not to accept applicants from your region.
7
Assistant Manager - Digital Media / Social Media
Kota Kinabalu, Sabah
Marriott
Posted 1 day ago
Job Viewed
Job Description
**Additional Information**
**Job Number**
**Job Category** Sales & Marketing
**Location** Sheraton Kota Kinabalu, Jalan Albert Kwok, Kota Kinabalu, Malaysia, Malaysia, 88000VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Management
**JOB SUMMARY**
The Marketing Assistant Manager is part of an important team that creates and executes property-level communications to our customers. Under the leadership of the Manager of Marketing and Communication, this role promotes on-brand messaging to customers through traditional, digital, and social media channels all with the goal of enhancing the image of the hotel. This role helps build direct marketing plans, targeted campaigns, and activated channels to the end of driving consumer awareness and preference, increasing market share, and building broader portfolio and brand awareness. This role assists with building deep partnerships with their regional eCommerce and Marketing teams to verify all local, social, and digital marketing efforts are effectively integrated with the selling efforts for the organization.
**CANDIDATE PROFILE**
**Education and Experience**
**Required:**
- 2-year degree from an accredited university in Marketing, Public Relations, Business Administration or related major and 2 years experience in the sales, marketing, digital or related professional area; hospitality marketing or digital advertising experience preferred
OR
4-year bachelor's degree in Marketing, Public Relations, Business, or related major; no work experience required.
**CORE WORK ACTIVITIES**
**Hotel Marketing and Advertising**
- Assists with the execution of the annual marketing plan to budget .
- Provides support to Operations, Food & Beverage and Sales teams to execute promotions and campaigns to target in-house guests with promotions that drive incremental revenue to the hotel.
- Works with advertising agency on the tactical advertising campaigns' creative and media plans, particularly for food and beverage promotions.
- Assists with the management of F&B media schedules email marketing and display advertising.;
- Stays informed about the status, performance evaluation, opportunities, and issues related to online programs and initiatives.
- Helps verify that all advertising for the hotel in digital channels is in alignment with brand voice.
**Social Media Content Management**
- Supports facilitation ofsocial media engagement and updating content in local digital channels (e.g., hotel website, travel sites).
- Assists with promotions campaign in F&B, weddings, spa, rooms and conferences through relevant digital and social media channels.
- Engages in proactive online reputation management by surfacing relevant guest comments (positive or negative) in social media channels and responds accordingly.
**Public Relations and Visual Asset Management**
- Participates in the development of comprehensive PR plan per quarter along with agency;
- Maintains a comprehensive list of local media contracts, with particular emphasis on food critics and bloggers.
- Manages assigned accounts as per the media account management system.
- Assists with writing and distribution of all press releases for property events, promotions, and outlets.
- Supports execution of hotel sponsored events, community/government relations activities, and press promotional activities.
- Helps manage external vendors and media agencies; Assists with review of PR leads from the continent PR Leader regarding which are the best media to promote the hotel.
- Supports the co-ordination of photography for F&B advertising, collateral and public relations purposes between the hotel, advertising agency and the regional field marketing teams.
- Assists with photo shoots for seasonal or festive promotions in partnership with the cluster or area marketing team.
May serve as a point of contact for regionally approved local photographers for food, amenity, and property imagery.
**Direct Marketing and Collateral Development**
- Assists with coordination and execution of Hotel and F&B printed materials.
- Controls quantity and inventory of all Hotel marketing collateral and verifies copies are filed in a comprehensive manner.
- Supports the production of all property, F&B display, and temporary signage in hotel public areas.
- Assists with the execution of F&B direct marketing activities.
- Verifies all collateral is as per brand standard guidelines and in compliance with Brand Standard Audit (BSA).
**General**
- Assists in the development, co-ordination and execution of all communications activities.
- Helps with the publication of hotel's newsletter(s).
- Supports communications duties and functions as deemed necessary.
- Assists in the liaison and execution of joint F&B promotions.
- Works with the Manager of Marketing and Communication to verify the Hotel's website and related websites are updated on a regular basis.
-
- Provides marketing assistance and act as a marketing subject matter expert for GMs, Sales Leaders and Managers, and Revenue leaders.
- Keeps abreast of competition and its collateral, advertising, and marketing efforts and constantly evolving digital and marketing trends.
- Performs other reasonable job duties as assigned by manager.
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
When you join the Sheraton family, you become a member of its global community. We've been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you're a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be 'The World's Gathering Place'. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
**Job Number**
**Job Category** Sales & Marketing
**Location** Sheraton Kota Kinabalu, Jalan Albert Kwok, Kota Kinabalu, Malaysia, Malaysia, 88000VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Management
**JOB SUMMARY**
The Marketing Assistant Manager is part of an important team that creates and executes property-level communications to our customers. Under the leadership of the Manager of Marketing and Communication, this role promotes on-brand messaging to customers through traditional, digital, and social media channels all with the goal of enhancing the image of the hotel. This role helps build direct marketing plans, targeted campaigns, and activated channels to the end of driving consumer awareness and preference, increasing market share, and building broader portfolio and brand awareness. This role assists with building deep partnerships with their regional eCommerce and Marketing teams to verify all local, social, and digital marketing efforts are effectively integrated with the selling efforts for the organization.
**CANDIDATE PROFILE**
**Education and Experience**
**Required:**
- 2-year degree from an accredited university in Marketing, Public Relations, Business Administration or related major and 2 years experience in the sales, marketing, digital or related professional area; hospitality marketing or digital advertising experience preferred
OR
4-year bachelor's degree in Marketing, Public Relations, Business, or related major; no work experience required.
**CORE WORK ACTIVITIES**
**Hotel Marketing and Advertising**
- Assists with the execution of the annual marketing plan to budget .
- Provides support to Operations, Food & Beverage and Sales teams to execute promotions and campaigns to target in-house guests with promotions that drive incremental revenue to the hotel.
- Works with advertising agency on the tactical advertising campaigns' creative and media plans, particularly for food and beverage promotions.
- Assists with the management of F&B media schedules email marketing and display advertising.;
- Stays informed about the status, performance evaluation, opportunities, and issues related to online programs and initiatives.
- Helps verify that all advertising for the hotel in digital channels is in alignment with brand voice.
**Social Media Content Management**
- Supports facilitation ofsocial media engagement and updating content in local digital channels (e.g., hotel website, travel sites).
- Assists with promotions campaign in F&B, weddings, spa, rooms and conferences through relevant digital and social media channels.
- Engages in proactive online reputation management by surfacing relevant guest comments (positive or negative) in social media channels and responds accordingly.
**Public Relations and Visual Asset Management**
- Participates in the development of comprehensive PR plan per quarter along with agency;
- Maintains a comprehensive list of local media contracts, with particular emphasis on food critics and bloggers.
- Manages assigned accounts as per the media account management system.
- Assists with writing and distribution of all press releases for property events, promotions, and outlets.
- Supports execution of hotel sponsored events, community/government relations activities, and press promotional activities.
- Helps manage external vendors and media agencies; Assists with review of PR leads from the continent PR Leader regarding which are the best media to promote the hotel.
- Supports the co-ordination of photography for F&B advertising, collateral and public relations purposes between the hotel, advertising agency and the regional field marketing teams.
- Assists with photo shoots for seasonal or festive promotions in partnership with the cluster or area marketing team.
May serve as a point of contact for regionally approved local photographers for food, amenity, and property imagery.
**Direct Marketing and Collateral Development**
- Assists with coordination and execution of Hotel and F&B printed materials.
- Controls quantity and inventory of all Hotel marketing collateral and verifies copies are filed in a comprehensive manner.
- Supports the production of all property, F&B display, and temporary signage in hotel public areas.
- Assists with the execution of F&B direct marketing activities.
- Verifies all collateral is as per brand standard guidelines and in compliance with Brand Standard Audit (BSA).
**General**
- Assists in the development, co-ordination and execution of all communications activities.
- Helps with the publication of hotel's newsletter(s).
- Supports communications duties and functions as deemed necessary.
- Assists in the liaison and execution of joint F&B promotions.
- Works with the Manager of Marketing and Communication to verify the Hotel's website and related websites are updated on a regular basis.
-
- Provides marketing assistance and act as a marketing subject matter expert for GMs, Sales Leaders and Managers, and Revenue leaders.
- Keeps abreast of competition and its collateral, advertising, and marketing efforts and constantly evolving digital and marketing trends.
- Performs other reasonable job duties as assigned by manager.
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
When you join the Sheraton family, you become a member of its global community. We've been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you're a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be 'The World's Gathering Place'. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
Is this job a match or a miss?
This advertiser has chosen not to accept applicants from your region.
8
ONLINE SALES AND SOCIAL MEDIA CLOSER
Kuching, Sarawak
Central Coldstorage Kuching Sdn. Bhd.
Posted 6 days ago
Job Viewed
Job Description
Responsibilities: To actively respond to inquiries from Facebook, Instagram, Tik Tok and WhatsApp; to negotiate and close B2B/B2C orders confidently; to propose and execute online promotions (e.g bundle deals, flash sales, giveaways) to boost sales; to keep in touch with outlet/operation team to arrange smooth delivery & stock coordination; to follow up with leads and close the deal timely; and to provide simple report (daily/weekly sales closed, customer feedback, etc).
- Minimum SPM or Diploma in Business, Marketing or related field.
- Minimum 1-2 years working experience in customer service, online sales, retails sales or related field. Salary RM2.2K and above depending on the qualification and experience.
- Fluent in English, Bahasa Malaysia and Mandarin. Proficient in Bahasa Sarawak / Chinese dialects is a plus.
- Familiar with CCK Products or similar industries (F&B, FMCG, Poultry, Seafood).
- Basic computer & mobile skills (Excel, Google Sheets, Messenger, WhatsApp, etc).
- Proactive, aggressive in closing deals, strong communication & follow-up skills.
- Able to work independently and good in multitasking.
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This advertiser has chosen not to accept applicants from your region.
9