1,892 Social Media Management jobs in Malaysia
Social Media Management
Posted today
Job Viewed
Job Description
Noir Health & Beauty is a leading health and beauty brand committed to delivering high-quality skincare and wellness products. We are looking for a creative and strategic Social Media Manager to oversee our social media presence and grow engagement across platforms.
The Social Media Manager will be responsible for managing, creating, and executing social media strategies to increase brand awareness, engagement, and sales. You will lead content planning, campaign management, and performance analysis across all social media channels.
Job Responsibilities
- Researching and evaluating social media platform.
- Supervising the implementation of media campaigns.
- Identifying target audiences and analyzing their behavior, characteristics, and routines.
- Choosing the best media outlet combination for different campaigns.
- Preparing and presenting campaign proposals to clients.
- Monitoring media trends of all channels, including magazines, blogs, and television.
- Assessing the success of media advertising plans and campaigns.
- Proofreading all advertisements and marketing campaigns before release.
Requirements
- Bachelor's degree in marketing or relevant field.
- A minimum of 3 years experience as a media planner or in a similar role.
- Excellent knowledge of analytics tools and campaign evaluation metrics.
- An analytical mind with a creative eye.
- Exceptional communication and presentation skills.
- Must be able to work well within a team.
Job Type: Full-time
Pay: RM3, RM3,500.00 per month
Benefits:
- Free parking
- Maternity leave
Ability to commute/relocate:
- Kota Damansara: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Social media management: 3 years (Preferred)
Work Location: In person
Social Media Management
Posted today
Job Viewed
Job Description
Location:No. 1-25, 2-25, 3-25, Residensi Park, Bandar Bukit Jalil, Persiaran Bukit Jalil Utama, Bukit Jalil, 57000 Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur
Working Hours: Monday to Friday, 9:00 AM – 6:00 PM (5-day work week)
Salary:RM3000 - RM3500
Job Responsibilities:
- Manage daily operations and content across major social media platforms, including Instagram, Facebook, TikTok, XiaoHongShu, and Douyin.
- Produce, edit, and publish high-quality short video content, including shooting, editing, and post-production.
- Develop and execute innovative social media content strategies to enhance brand awareness and audience engagement.
- Monitor social media trends and analyze performance data to optimize content and promotional efforts.
- Manage and update Instagram Stories, Reels, and other short video content across platforms.
- Coordinate and collaborate with influencers and key opinion leaders (KOLs) to plan and promote campaigns.
- Write engaging social media copy that aligns with the brand's voice and tone.
- Work closely with the marketing team to support online and offline events and campaigns.
工作职责:
- 负责公司在各大社交媒体平台(Instagram、Facebook、TikTok、小红书、抖音等)的日常运营和内容管理。
- 制作、编辑并发布高质量的短视频内容,包括拍摄、剪辑及后期制作。
- 创新并执行社交媒体内容策略,提升品牌知名度和用户参与度。
- 监控社交媒体趋势,分析数据以优化内容表现和推广效果。
- 管理并更新Instagram Stories, Reels,以及其他平台上的短视频内容。
- 协调并与网红、KOL(关键意见领袖)合作,策划并推广相关活动。
- 撰写社交媒体文案,确保内容符合品牌调性。
- 与市场营销团队合作,支持线上线下活动的推广与执行。
Requirements:
- Hands-on experience in video shooting and editing, proficient in using video production tools (e.g., Final Cut Pro, Adobe Premiere, After Effects).
- Familiar with the content formats and operational processes of Instagram, XiaoHongShu, TikTok, Douyin, and other social media platforms.
- Strong sense of social media trends and ability to quickly adjust content strategies based on current events.
- Creative mindset with the ability to independently plan and execute content ideas.
- Strong communication skills and team collaboration spirit.
- At least one year of experience in social media management or a related field.
任职要求:
- 拥有视频拍摄与剪辑的实际操作经验,熟练使用视频制作工具(如Final Cut Pro, Adobe Premiere, After Effects等)。
- 熟悉Instagram, 小红书, TikTok, 抖音等社交媒体平台的内容形式及操作流程。
- 对社交媒体趋势有敏锐的洞察力,能够根据热点迅速调整内容策略。
- 拥有创造性思维,能够独立完成内容创意的策划与执行。
- 具备较强的沟通能力和团队协作精神。
- 拥有至少一年的社交媒体运营或相关工作经验。
Benefits:
- Opportunities for professional development and skill enhancement.
- Comfortable working environment with a dynamic and energetic team.
- Comprehensive employee benefits and company activities.
- EPF + SOCSO + PCB
- Annual leave, medical leave & birthday leave
- Annual Bonus
- Company Trip
- Young and energetic work environment
Social Media Management Executive
Posted today
Job Viewed
Job Description
About the role
As a Social Media Management Executive at Pulse Malaysia Sdn Bhd, you will be responsible for developing and executing social media strategies to drive engagement, brand awareness and lead generation for our clients. This is a full-time position based in our Kuala Lumpur City Centre office.
What you'll be doing
- Manage and grow social media accounts across multiple platforms, including Facebook, Instagram, Twitter and LinkedIn
- Create engaging, on-brand content that resonates with target audiences
- Monitor social media activity and conversations, and respond to comments and messages in a timely manner
- Analyse social media performance and provide regular reports on key metrics
- Stay up-to-date with the latest social media trends and best practices
- Collaborate with the marketing and creative teams to align social media activities with broader campaign goals
- Provide recommendations for optimising social media strategies and content
What we're looking for
- 1-2 years of experience in social media management or digital marketing
- Strong understanding of major social media platforms and their unique features and best practices
- Excellent writing and content creation skills, with the ability to craft engaging, on-brand messaging
- Proficiency in using social media management tools, such as Hootsuite, Sprout Social or Buffer
- Familiarity with social media analytics and reporting
- Attention to detail and ability to work independently as well as part of a team
- Passion for staying up-to-date with the latest social media trends and innovations
What we offer
At Pulse Malaysia Sdn Bhd, we provide a supportive and collaborative work environment, opportunities for professional development, and a range of benefits, including:
- Competitive salary and performance-based bonuses
- Comprehensive health and wellness benefits
- Flexible work arrangements and remote work options
- Training and development programs to help you grow your skills
- A vibrant and inclusive company culture with regular team-building activities
About us
Pulse Malaysia Sdn Bhd is a leading digital marketing agency dedicated to helping our clients achieve their business goals through innovative and effective social media strategies. With a team of passionate and experienced professionals, we strive to deliver exceptional results and exceptional customer service.
Apply now to join our dynamic team and be a part of our exciting journey
Senior Executive, Social Media Management
Posted today
Job Viewed
Job Description
About WPP Media
WPP is the creative transformation company. We use the power of creativity to build better futures for our people, planet, clients and communities. For more information, visit
WPP Media is WPP's global media collective. In a world where media is everywhere and in everything, we bring the best platform, people, and partners together to create limitless opportunities for growth. For more information, visit
Role
At WPP Media, we believe in the power of our culture and our people. It's what elevates us to deliver exceptional experiences for both our clients and each other. In this role it will be critical to embrace WPP & WPP Media's shared core values:
- Be Extraordinary by Leading Collectively to Inspire transformational Creativity.
- Create an Open environment by Balancing People and Client Experiences by Cultivating Trust.
- Lead Optimistically by Championing Growth and Development to Mobilize the Enterprise.
Role Summary and Impact
- Lead, manage and maintain good business relationships with clients and potential clients, which include internal and external clients across GOAT - WPP Media.
- Assist the Account Lead on the businesses assigned, keep Client on their toes and able to provide strategic inputs to the Clients and internal teams.
- Ensure the smooth running of day-to-day jobs and campaigns – communicating the correct information/brief to all members of the team, facing clients, timeline management, internal teams management, budget management, co-ordination, community management, content management and reporting.
- It is vital to understand the needs of your clients, which you'll learn through liaising closely with them, often on a daily basis.
- Work closely with the Content and Insights & Analytics teams, attending briefings and strategy sessions, and work with them to build meaningful and relevant content.
- Use the social tools effectively to generate insightful reports and social audits.
- Analyze, strategize, ideate and execute.
- Administrative work – quotations, registrations forms, financial stuffs (ensure quotations are signed & submitted to Finance, follow up on POs and invoices with Clients and/or vendors)
Skills and Experience
- A natural passion in people as your daily work will be surrounded by internal and external stakeholders such as your support team in content creation, social listening, internal & external agencies, external media owners, clients, etc.
- Prefer those with at least 1-2 years experience in a social media agency or creative agency.
- A deep knowledge of primary social platforms (ie. Facebook, Instagram, YouTube, TikTok, X) and new and emerging technologies and their benefits to brand and businesses
- Possess a natural curiosity and penchant for exploring the ins and outs of social media platforms.
- Excellent interpersonal, communication and presentation skills.
- Highly organized and excellent attention to detail.
- Driven, self-motivated, independent, dependable and passionate individual.
- Willing to work beyond normal working hours when required and/or attending to client's request or crisis.
- Excellent proficiency in English & Bahasa Malaysia is required.
Life at WPP Media & Benefits
Our passion for shaping the next era of media includes investing in our employees to help them do their best work, and we're just as committed to employee growth as we are to responsible media investment. WPP Media employees can tap into the global WPP Media & WPP networks to pursue their passions, grow their networks, and learn at the cutting edge of marketing and advertising. We have a variety of employee resource groups and host frequent in-office events showcasing team wins, sharing thought leadership, and celebrating holidays and milestone events. Our benefits include competitive medical, group retirement plans, vision, and dental insurance, significant paid time off, preferential partner discounts, and employee mental health awareness days.
WPP Media is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.
We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we've adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.
Please read our Privacy Notice ) for more information on how we process the information you provide.
While we appreciate all applications received, only those candidates selected for an interview will be contacted.
Please read our Privacy Notice for more information on how we process the information you provide.
ASSISTANT MANAGER, WEBSITE & SOCIAL MEDIA MANAGEMENT
Posted 25 days ago
Job Viewed
Job Description
Job Openings ASSISTANT MANAGER, WEBSITE & SOCIAL MEDIA MANAGEMENT
About the job ASSISTANT MANAGER, WEBSITE & SOCIAL MEDIA MANAGEMENTJob Description
- Creative ideation of Social Media Content for all social media platform e.g., Linked In, Instagram, TikTok etc.
- Work with business divisions and collate relevant content.
- Advice business units on the appropriate content and format to be used on social media.
- Draft annual social media plan and optimize targeted postings.
- Manage and integrate the PTP website using industry best practices to continuously create a better visitor journey experience (mobile + desktop).
- Manage PTP's digital visual identification system (VIS).
- Ensure PTP website is always effective in maximizing website traffic by planning and optimizing targeted digital media content.
- Execute yearly website audit and benchmark against domestic and international websites e.g., other ports, subsidiaries etc and staying updated on industry trends.
- Prepare performance monthly analytics report and recommend appropriate enhancements and provide insights for continuous improvement.
Requirements
- Bachelors or Masters Degree in Marketing, Communications or related fields
- At least 6-8 years relevant working experience
- Male or Female candidate
- Proficiency with Microsoft Office as well as tools like Google Analytics, SEO knowledge and social media platforms
- Experience social media management and website content creation
- Able to multitask, analyze data, and adapt to evolving digital trends
- Graphic design skills
- Willing to work extra mile, multi-tasking and a team player
- Able to work odd hours when required and willing to work during weekend and rest day if requested
- Familiar with port, shipping or logistics industry and business environment (Would be an advantage)
Internship for Social Media Management Student
Posted today
Job Viewed
Job Description
Job Scope for Internship as below:
- Social Media Posting – Create and schedule posts on social platforms including fb, tiktok, xiaohongshu, instagram, lemon8, etc.
- Content Writing – Write short blogs, captions, or product descriptions.
- Influencer Outreach – Contact influencers for collaborations.
- Basic Graphic Design – Create visuals for posts or ads
- Research & Create – Post Content & Reels
Job Type: Internship
Contract length: 3 months
Pay: RM RM1,000.00 per month
Benefits:
- Professional development
Work Location: In person
Expected Start Date: 09/08/2025
ASSISTANT MANAGER, WEBSITE & SOCIAL MEDIA MANAGEMENT
Posted 5 days ago
Job Viewed
Job Description
Job Openings ASSISTANT MANAGER, WEBSITE & SOCIAL MEDIA MANAGEMENT About the job ASSISTANT MANAGER, WEBSITE & SOCIAL MEDIA MANAGEMENT
Job Description Creative ideation of Social Media Content for all social media platform e.g., Linked In, Instagram, TikTok etc. Work with business divisions and collate relevant content. Advice business units on the appropriate content and format to be used on social media. Draft annual social media plan and optimize targeted postings. Manage and integrate the PTP website using industry best practices to continuously create a better visitor journey experience (mobile + desktop). Manage PTP's digital visual identification system (VIS). Ensure PTP website is always effective in maximizing website traffic by planning and optimizing targeted digital media content. Execute yearly website audit and benchmark against domestic and international websites e.g., other ports, subsidiaries etc and staying updated on industry trends. Prepare performance monthly analytics report and recommend appropriate enhancements and provide insights for continuous improvement. Requirements Bachelors or Masters Degree in Marketing, Communications or related fields At least 6-8 years relevant working experience Male or Female candidate Proficiency with Microsoft Office as well as tools like Google Analytics, SEO knowledge and social media platforms Experience social media management and website content creation Able to multitask, analyze data, and adapt to evolving digital trends Graphic design skills Willing to work extra mile, multi-tasking and a team player Able to work odd hours when required and willing to work during weekend and rest day if requested Familiar with port, shipping or logistics industry and business environment (Would be an advantage)
#J-18808-Ljbffr
Be The First To Know
About the latest Social media management Jobs in Malaysia !
Social Media Project Management Lead
Posted today
Job Viewed
Job Description
Social Media Project Management Lead (Digital Content Development)
Marketing Department | (Pali Pali Trading Sdn Bhd)
(wholly owned by Pali Pali Trading Sdn Bhd) is Malaysia's leading 3D Printing Solution Provider, delivering cutting-edge technologies such as FDM, SLA, SLS, and SLM 3D-printing solutions. We proudly hold distributorships for renowned brands like Bambu Lab, Elegoo, Phrozen, and many more. Join us today and be part of shaping the future of 3D printing
ROLE DESCRIPTION
This is a full-time, on-site role for Social Media Project Management Lead (Digital Content Development) at Pali Pali Trading Sdn Bhd, based in Kuala Lumpur. You'll play a pivotal role in ideating, planning, and executing engaging content strategies that bring the world of 3D printing closer to consumers, hobbyists, and industrial users alike. You'll combine creativity, trend-awareness, and analytical skills to ensure our content not only resonates but performs across platforms.
· Work closely with the Creative Director to plan, develop and execute social media strategies that align with brand goals and campaign objectives.
· Create and manage monthly and weekly tailored content calendars across assigned social media platforms.
· Oversee daily interactions with followers (replying comments, DMs, mentions) to maintain a strong, engaging brand voice and monitor conversations to identify content opportunities.
· Plan and coordinate the social media posting and promotion across platforms (TikTok, Instagram, Facebook), including scripting, technical setup and engagement strategy to drive viewership and interaction
· Use analytics tools (eg. Hootsuite, Meltwater) to track performance, gather insights and produce reports - then optimize content accordingly.
· Support in sourcing, liaising and maintaining relationships with content creators including preparing brief, scheduling and performance tracking.
· Ideate and collaborate with designers to produce static and interactive content.
· Study on the latest social and cultural trends, platform updates and viral formats to strategize and craft content to the fullest.
· Ensure adherence to the compliance of company policies, industry regulations and legal requirements.
KEY RESPONSIBILITIES
Trend & Insight Monitoring
· Constantly research and monitor viral trends, 3D printing communities, tech innovations, pop culture, and industry events to spot opportunities for relevant content.
· Identify and capitalize on emerging topics (e.g. trending materials, new printer releases, industry milestones, key dates) to keep our brand conversations timely and engaging.
Content Planning & Ideation
· Develop monthly content themes aligned with business goals, seasonal trends, and product launches.
· Create and manage a robust content calendar covering social media, campaigns, product launches, and brand storytelling.
· Collaborate with internal stakeholders to integrate social media plans into broader marketing strategies.
Content Briefing & Copywriting
· Prepare comprehensive content briefs for video and photo with the creative team with clear messaging and objectives.
· Write compelling copy with storyboarding for social media posts, product videos, captions, and digital content tailored to various platforms.
· Assist in scriptwriting for video productions and live sessions.
Performance Analysis & Optimization
· Analyze the performance of social media content using metrics and analytics tools.
· Generate reports with actionable insights to optimize future content strategies and boost engagement.
· Continuously iterate on content ideas based on data-driven findings.
Collaboration & Project Management
· Coordinate projects with designers, videographers, and marketing colleagues to ensure on-time and on-trend quality content delivery.
· Manage multiple campaigns simultaneously while maintaining high standards of execution.
On-Camera Talent (Preferred but not mandatory)
· Act as an engaging on-screen talent for social media content, live demos, unboxings, or educational videos when needed.
· Represent the brand with authenticity and enthusiasm, especially in technical explainer videos or product showcases.
QUALIFICATIONS
At least 3-5 years of experience in social media management, digital content creation, digital marketing, or a related field.
Passion for social media trends, digital storytelling, and emerging technologies.
Strong creative thinking and ideation skills with a proactive mindset.
Excellent writing skills in English and Bahasa Malaysia, with the ability to tailor messages for diverse audiences. (Formal and Casual Format)
Strong understanding and skills in multimedia content (both static and video for social media), as well as a good grasp of the creative direction process.
Strong organizational skills and the ability to handle multiple projects simultaneously.
Data-driven with experience using social media analytics tools (e.g. Meta Business Suite, TikTok analytics, etc.).
Comfortable working on-camera and engaging with audiences (preferred).
Understanding or interest in 3D printing technology is a significant advantage.
Must be able to follow SOPs and maintain organized creative assets and documentation.
Must be eager to learn new technology and keep up with industry trends.
REQUIREMENTS
· Diploma or Degree in Marketing, Communications, Multimedia, Digital Media, or related field.
· Proficiency in digital tools and social media management platforms as well as project management platforms.
· Knowledge of the 3D printing industry is a plus, but not mandatory — passion and willingness to learn are key
· Must be able to converse in English and Bahasa Malaysia; proficiency in Chinese is an advantage.
· Excellent copywriting and communication skills in Bahasa Malaysia & English.
BENEFITS
· Professional development opportunities
· Opportunities for promotion and career growth
· Dynamic and innovative work environment at the forefront of 3D printing technology
· Performance bonus and yearly bonus
· Overtime pay for additional working hours
Job Types: Full-time, Permanent
Location: Taman Bukit Maluri, Kuala Lumpur (on-site role)
Salary: RM5,000.00 – RM6,500.00 per month (depending on experience)
Job Types: Full-time, Permanent, Fresh graduate
Pay: Up to RM6,500.00 per month
Benefits:
- Flexible schedule
- Opportunities for promotion
- Professional development
Ability to commute/relocate:
- Kuala Lumpur: Reliably commute or planning to relocate before starting work (Preferred)
Education:
- Diploma/Advanced Diploma (Preferred)
Experience:
- content development: 3 years (Required)
Language:
- English (Required)
- Bahasa Malaysia (Required)
- Chinese (Preferred)
Work Location: In person
Internship - Social Media & Community Management
Posted today
Job Viewed
Job Description
About Us
At FinLit, we live by the ethos of "Make Impact Fun." As a trailblazer in digital media, we turn complex topics like financial literacy, investing, economics, politics, property, and current events into engaging, accessible content across platforms like YouTube, Instagram, and TikTok.
But we don't just live online. Through community events and interactive conversations offline & online, we bring our audience together—turning knowledge into real-life connection and action. And now, we're looking for a passionate intern to help make that happen.
Ready to Ignite Our Community? Join Our Fun-Loving Crew
Are you a
community champion
with a flair for
making magic happen
? We're looking for someone to be the heart and soul of our brand, bringing people together and creating unforgettable experiences
Job Role
As our
Social Media & Community Management Intern
, you'll help build and run real-world and digital experiences that deepen our connection with our audience. You'll play a key role in planning events, engaging online communities, and executing marketing strategies that make people excited to learn and take part—both in-person and across social media platforms.
This internship is perfect for someone who is people-oriented, organised, creative, and passionate about financial literacy and media. If you're curious about how branding, marketing, and community-building work behind the scenes, this is your chance to learn by doing.
Key Responsibilities
Strategic Marketing
- Build Marketing Strategy:
You will assist in building the marketing plan and content funnel to attract and keep our community engaged. - Track Growth:
You will monitor our community and event growth, manage calendars, and keep all records updated. - Test New Ideas:
You will experiment with new ways to boost engagement, using data and feedback to refine your approach. - Report Performance:
You will help create and share reports on what's working well and where we can improve. - Social Media Content Calendar:
You will help plan and schedule daily content across our social media platforms to maintain a consistent presence.
Event Planning & Execution
- Plan and Host Events:
You will help plan and run our community gatherings, workshops, and partner events, both online and in person. - Promote Events:
You will design and launch marketing plans to get people excited about our events, working with our content and marketing teams. - Manage Event Details:
You will handle all the practical parts of an event, including booking venues, preparing materials, and working with speakers. - Oversee Registration:
You will set up and manage event sign-ups and keep our attendee lists organized. - Create Event Content:
You will write clear and engaging event invitations, promotional text, and post-event summaries. - Coordinate on Event Day:
You will be the main point person on the day of the event, making sure everything runs smoothly. - Improve with Feedback:
You will collect feedback after each event to help us make the next one even better. - Post Event Highlights:
You will manage the posting of event photos, videos, and recaps on social media to highlight our community.
Community Engagement & Digital Moderation
- Talk with Our Audience:
You will engage directly with our community across all platforms, including Instagram (DMs, Stories), WhatsApp, Discord, and comments. - Start Conversations:
You will use polls, Q&As, and other interactive content to encourage and lead community discussions. - Build Excitement:
You will help build buzz for new products and launches by sharing strategic updates and talking with our community. - Answer Questions:
You will respond to audience questions in a helpful and friendly manner. - Share Highlights:
You will work with the content team to share event highlights, updates, and community achievements. - Monitor Social Channels:
You will actively monitor social media channels for brand mentions, relevant conversations, and community questions. - Create Engagement Content:
You will produce quick, engaging content like memes, short-form videos (Reels, TikToks), and interactive polls specifically for our social media channels.
Cross-Team Collaboration
- Align with the Team:
You will work closely with our marketing and content teams to make sure community activities support bigger campaigns. - Be Our Voice and Ears:
You will represent our brand, sharing community feedback with the team and ensuring all interactions match our mission. - Support Campaigns:
You will help create community contests, challenges, or discussions that are connected to new videos or campaigns.
Job Requirements
Join us if you are:
- Interested in financial literacy and our content themes (from investing to economics)—you're eager to learn and engage
- Social media enthusiast—creating content that reach people's heart.
- People-person energy—you love making others feel welcomed, heard, and excited
- Strong communicator—able to write clearly and coordinate effectively across teams
- Organised & detail-oriented—able to manage logistics, schedules, and last-minute changes
- Digitally savvy—familiar with social media, especially Instagram, WhatsApp, Discord, and tools like Canva, Telegram, Google Sheets
- Creative & proactive—ready to share ideas, take initiative, and solve problems on the go
Bonus Points
- Past experience running events or communities (even in clubs, societies, or online groups)
- Comfortable working some evenings or weekends for event days (with advance notice)
- A follower of Mr Money TV, The FAQ Show, The Coffee Break, or our other brands
- Interest in social media strategy, branding, or marketing (you'll get to learn it here)
What You'll Learn
- How to plan and run events from scratch—logistics, promotion, and execution
- The foundations of brand strategy and marketing: how to drive sign-ups and create community engagement
- How media companies build and nurture loyal communities—both online and offline
- Real-world experience in cross-team coordination, creative problem-solving, and audience insight
- Mastering emerging platforms like Instagram Broadcast Channel, and best practices for community-building on WhatsApp and Discord
- Project management and digital communication skills that will serve you in any fast-moving company
Duration
This internship runs for 3–6 months, with potential to extend or convert to full-time based on performance.
Why Join Us?
This isn't just about event planning—it's about creating meaningful experiences and making financial literacy accessible and fun. You'll work in a collaborative, transparent, and fast-moving environment where your ideas matter, your learning is supported, and your work has real impact.
Apply Now
Send your CV and answer this:
"If you could plan one FinLit event, what would it be and why?"
To:
Let's create change—and have fun doing it.
Brand Executive (Social Media & Community Management)
Posted 2 days ago
Job Viewed
Job Description
Brand Executive (Social Media & Community Management)
The Brand Executive is responsible to oversee and manage the digital presence and communication execution across diverse social media channels. This role collaborates closely with marketing teams to establish a compelling brand outreach on social platforms. Additionally, efficient communication skills, creative thinking, and quick decision-making are essential attributes for success in this role.
You will play an essential role to:
1) Content Creation, Posting & Scheduling
- Collaborate with the Brand Marketing team and external agencies to plan, create, and curate captivating content for various social media platforms.
- Assist the Brand Marketing team in scheduling posts and share post links with the media team for boosting purposes while actively engaging with social followers.
- Work closely with internal and external teams, including graphic designers, to generate visual assets and content aligned with brand guidelines.
- Develop meaningful content across all social media platforms, encompassing writing and editing social media posts, enhancing customer engagement, and promoting social media campaigns.
2) Platform Practicality
- Utilize analytical tools such as Facebook Insights to monitor the company’s social media presence and assess performance.
- Stay current with social media trends, industry best practices, and emerging platforms to identify new opportunities for digital marketing efforts.
3) Engagement Building & Community Management
- Cultivate a sense of community and maintain a positive online presence.
- Respond promptly to comments and customer queries across all social media platforms, including but not limited to Facebook, Instagram, TikTok, and E-commerce platforms.
- Monitor, track, and report on daily feedback and online reviews.
- Ensure community activities align with the brand’s image and values.
- Collaborate closely with Brand Marketing, Customer Marketing, Sales, and Consumer Care teams to communicate feedback and ensure prompt resolution of concerns or complaints.
- Support brand social media campaigns, including contest compilation and management.
- Monitor and report on competitor activity within social media spaces.
- Maintain awareness of competitors' social media activities and propose suggestions to keep the organization ahead of competitors.
4) Brand Team Support
- Assist in brand campaign and event preparations, including supporting on-site video shoots for social media content.
- Assist in baby expo preparations and on-site video shooting for social media content.
To be successful in this role, you will need to have:
- Diploma/Bachelor’s Degree in Business, Marketing, Mass Communications, Advertising, Economics, Psychology, or related field
- At least 1 year of working experience in Brand Management, experience in influencers marketing a plus point
- Fluency in social media: Hands-on skills and knowledge of multiple social media platforms and awareness of current trends (TikTok, XiaoHongShu, Facebook, Instagram, YouTube etc.)
- Result oriented, mature, tactful, and committed with a high degree of drive and integrity
- Ability to work closely with cross-functional departments
- Effective written and verbal communication skills in English
- Basic knowledge on Digital & Social Media Platforms
- Basic research knowledge (e.g. Kantar, Ipsos, Nielsen, etc.)