16 Sales Assistant jobs in Kuching

**Additional Information**
**Job Number**
**Job Category** Sales & Marketing
**Location** Sheraton Kuching Hotel, No. 2, Jalan Padungan, Kuching, Sarawak, Malaysia, 93100VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Management
**JOB SUMMARY**
The position assists with the soliciting and handling of sales opportunities. Ensures business is turned over properly and in a timely fashion for proper service delivery. Assists in leading all day-to-day activities related to sales with a focus on building long-term, value-based customer relationships that enable achievement of sales objectives. Achieves personal sales goals.
**CANDIDATE PROFILE**
**Education and Experience**
- 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 2 years experience in the sales and marketing or related professional area.
OR
- 4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; no work experience required
**CORE WORK ACTIVITIES**
**Building Successful Relationships that Generate Sales Opportunities**
- Works collaboratively with off-property sales channels to ensure sales efforts are coordinated, complementary and not duplicative.
- Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include participating on sales calls, entertainment, FAM trips, trade shows, etc.
- Develops relationships within community to strengthen and expand customer base for sales opportunities.
- Assists with managing and developing relationships with key internal and external stakeholders.
- Provides accurate, complete and effective turnover to Event Management.
**Managing Sales Activities**
- Participates in sales calls with members of sales team to acquire new business and/or close on business.
- Supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).
**Using Knowledge of Market Trends and Target Customer Information to Maximize Revenue**
- Identifies new business to achieve personal and location revenue goals.
- Understands the overall market - competitors' strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them.
- Assists in closing the best opportunities for the location based on market conditions and location needs.
- Gains understanding of the location's primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution.
**Providing Exceptional Customer Service**
- Supports the company's service and relationship strategy, driving customer loyalty by delivering service excellence throughout each customer experience.
- Services our customers in order to grow share of the account.
- Executes and supports the company's customer service standards.
- Provides excellent customer service consistent with the daily service basics of the company.
- Sets a positive example for guest relations.
- Interacts with guests to obtain feedback on product quality and service levels.
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
When you join the Sheraton family, you become a member of its global community. We've been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you're a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be 'The World's Gathering Place'. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.

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Assistant Sales Manager, PF

role at

RHB Banking Group . 3 days ago Be among the first 25 applicants. Primary Objective

Solicit and promote sales of Personal Financing (PF) products to achieve business KPIs. Deliver superior customer experience. Key Responsibilities

Sales

Solicit and promote sales of PF products. Achieve individual sales targets and contribute towards the achievement of Group targets. Prepare and proactively execute sales plans for prospective customers, using internal marketing as well as self-generated leads. Set appointments, carry out sales call visits where necessary, prospecting and early engagement with new-to-bank customers. Cross-sell other retail banking products such as ASB, PF-i, Credit Cards, Deposits, etc. Customer Service

Ensure high standards of customer experience in line with the quality and standards set by the Bank. Compliance

Ensure compliance with the policies and procedures set by the Bank. Protect the image and brand of the Bank. Operations

Ensure that the physical sales center or sales hub is well maintained in line with the quality and standards set by the Bank. Requirements

Bachelor's Degree in any related field. 1 year of experience in sales and customer service related fields. Have the relevant licenses for the portfolio. Highly motivated, with a winning attitude, success-driven, self-initiated, and able to work with minimal supervision. Comfortable engaging with people, with a preference for doing sales and taking personal responsibility for delivering results. Strong selling and negotiation skills. Strong interpersonal skills and a service-oriented approach. Demonstrate initiative, perseverance, and passion in delivering results within a fast-paced and highly demanding environment. Ability to relate and connect to the local community. Good communication skills. Basic understanding of finance and banking products. Basic computer skills. Seniority level

Entry level Employment type

Full-time Job function

Sales and Business Development This job posting is active.

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Customer Service Representative page is loadedCustomer Service Representative Apply locations Hikmah Exchange time type Full time posted on Posted Yesterday job requisition id JR Create the future with Affin! You too can make a difference.

We continuously innovate to transform our financial services landscape - making banking better and easier. Join us at AFFIN, where the open minds meet and be inspired by a shared commitment to great work. You too can make a difference.

JOB PURPOSE• To provide frontline service to customers.• To deliver quality customer service in accordance with Bank`s internal policies.• To perform back office functions as well as rendering customer service support.• To contribute towards branch` deposit growth and cross selling Deposit / Investment /Bancassurance / Banca Takaful productsACCOUNTABILITIESFinancial• To take pro-active actions to prevent fraud and losses (internal & external)• To contribute to deposit growth by way of soliciting new accounts.• To assist in managing cost control for the branch as per approved budget.Process• Perform daily branch activities in accordance to Bank`s inter al policies ®ulatory requirement.• Effective cash handling and ensure Mid Day and End of Day cash balancing isperformed in accordance with procedures.• Ensure accuracy in day end balancing within reasonable time.• Compliance to individual teller/drawer limit.• Compliance to Bank`s standa d average serving time and average waiting time.• Daily vouchers bundling and cross checking of vouchers at the end of day.• Ensure compliance on regulatory requirements such as FSA, iFSA, PDPA, AMLA,PCT,FEA, FATCA, CRS etc.• Ensure satisfactory audit rating and issues raised are resolved within specified timeframe.• Perform filing, printing daily reports, bundling of daily vouchers, submission ofdocuments via DIS, prepare monthly report and back room functions.Customer• Ensure efficient customer service level in order to meet SLA as well as to alleviateany customer’s complaint.• Ensure accuracy and error free in service delivery.• Attend customer`s enquiries / c mplains immediately and adhere to complaintsescalation procedures.• To maintain good rapport with internal and external customers.People• Resource management i.e. annual leave / attendance / branch meeting.• Participate in staff development including Structure on the Job Training (SOJT) /coaching.Other Responsibilities• To manage and undertake ad-hoc assignments assigned by Management fromtime to time.• Social commitment activities involvement (CSR).• To ensure cleanliness of the bank’s premise & SSL area.• Relief duties as and when required.• When performing relief function – Ensure compliance on on-boarding process andpolicy of new accounts – SA/CA/FD/SDBLearning & Growth• To involve and contribute to any special event organise by branch.• Attend training on compliance, regulatory, product knowledge, customer servicesand other personal• development and growth.• To incorporate AFFINBANK’s DNA to all staff in the branch and uphold team workspiritSimilar Jobs (1) Relationship Manager locations Hikmah Exchange time type Full time posted on Posted 30+ Days Ago

People are the heart of AFFIN BANK. We have a positive and supportive environment where we celebrate people’s personal growth and encourage them to be the best versions of themselves, both in the workplace and in their community.

Get In Touch

Join AFFIN as we evolve to become a financial institution of the future, embracing innovation and technology to deliver unrivaled customer service. We're looking for colleagues who share our values and are ready to live them every day.

Explore the exciting opportunities and make a real impact on the future of finance. Come be a part of our journey today!

AFFIN

"Always About You"

At AFFIN, we strive to always connect and engage with our customers, to understand their changing needs and aspirations better. It represents our passion and commitment to the community we operate in, enabling us to quickly respond to changes and provide a personalised experience.

At AFFIN, our people are aligned to our values of customer centricity, creativity and value creation. Our tagline “Always about you”, was crafted to drive loyalty and build our reputation as a creative and innovative financial organisation.

Our people are at the heart of what we do and remain the focus of our customer centric culture. It’s about the initiatives we take in understanding and prioritising our stakeholders; our customers, employees and shareholders. As we venture through this metamorphosis journey, we are aware of their ever-changing needs and are embracing the new ways of this digital dimension. We put our hearts and minds into everything we do, to ensure that everyone we touch, receives unrivalled customer service.

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Create the future with Affin! You too can make a difference.

We continuously innovate to transform our financial services landscape - making banking better and easier. Join us at AFFIN, where open minds meet and be inspired by a shared commitment to great work. You too can make a difference.

Job Purpose

• Provide frontline service to customers.
• Deliver quality customer service in accordance with Bank's internal policies.
• Perform back office functions and support customer service.
• Contribute to branch deposit growth and cross-selling of Deposit, Investment, Bancassurance, and Banca Takaful products.

Accountabilities Financial

• Proactively prevent fraud and losses (internal & external).
• Solicit new accounts to support deposit growth.
• Assist in managing branch cost control as per approved budget.

Process

• Perform daily branch activities per internal policies & regulatory requirements.
• Handle cash effectively and ensure Mid Day and End of Day cash balancing.
• Ensure accuracy in day-end balancing within reasonable time.
• Comply with individual teller/drawer limits.
• Maintain standard service and waiting times.
• Bundle vouchers and cross-check at day’s end.
• Ensure compliance with regulatory requirements such as FSA, iFSA, PDPA, AMLA, PCT, FEA, FATCA, CRS.
• Achieve satisfactory audit ratings and resolve issues timely.
• Perform filing, report printing, voucher bundling, document submission via DIS, and monthly reporting.

Customer

• Maintain high service levels to meet SLA and handle customer complaints promptly.
• Ensure service accuracy and error-free delivery.
• Attend to customer inquiries and complaints per escalation procedures.
• Maintain good rapport with internal and external customers.

People

• Manage resources such as leave, attendance, and participate in staff development activities.

Other Responsibilities

• Manage ad-hoc assignments from management.
• Participate in CSR activities and ensure cleanliness of the premises.
• Perform relief duties as required, ensuring compliance with onboarding and account policies.
• Contribute to branch events and attend training for compliance, product knowledge, and personal development.
• Promote AFFINBANK’s DNA and team spirit.

#J-18808-Ljbffr

Create your future with Affin! You too can make a difference.

Join us at AFFIN, where the open minds meet and be inspired by a shared commitment to great work. Here, you don’t just stay at the forefront of the industry – you can make a difference too.

Job Purpose

• To assist in managing daily branch operational activity, monitoring compliance, and regulatory requirement in accordance to the Bank's internal policy and regulatory requirement.
• Ensuring the highest quality customer experience through customer service and image enhancement opportunities.
• To assist in referral and cross selling of deposits/investment/insurance/Wealth/Takaful products & cross selling activities towards achieving branch target.

Accountabilities Financial

• To assist in referral and cross selling of deposits/investment/Bancassurance/Banca Takaful products & cross selling activities towards achieving branch target.
• Prevention of Fraud and Losses (internal and external).
• To effectively control and monitor cost as per approved budget.
• Achieve branch Transactional Fee based income target as given.
• Achieve branch Lead Generation Fee Based Income target as given.

Process

• Onboarding of account opening, customer’s enquiries & customer’s request for change of personal details in compliance to on boarding process and policy.
• Ensure adherence to compliance on FSA/IFSA, PDPA, FEA, FATCA, CSR, PCT, AMLA-Transaction monitoring, AML Alerts, CDD and ECDD.
• Manage cash holding efficiently, main/primary custodian for cash in vault, cash deposit terminal and ATM including check and authorizing ATM Daily Summary Book.
• Monitoring of ATM for any discrepancies, ATM card stock, security items.
• Check and review error correction and checking of daily vouchers.
• To verify overall cash balancing, related critical reports and cheque confirmation.
• Processing of daily Incheqs/OCS cheque as per procedures and guidelines.
• Protect the assets of branch and ensure its proper outlook (internal and external).
• Ensure that your branch back-up power supply is available at all times.
• To monitor GL entries and ensure timely reversal.
• Ensure that every subordinate complies with Branch Manual, BNM regulation and other statutory regulation.
• Ensure proper dual internal control and efficiency are maintained.
• Ensure satisfactory audit rating and issues raised are resolved within specified time frame.
• Ensure timely submission of reports.
• Security & Maintenance Coordinator.
• Digital Video Recorder (DVD) & Close Circuit Television (CCTV).
• Maintain the upkeep and storage of telephone recorder.
• Verify clear image is displayed on CCTV monitor.
• DVR is in working condition & sufficient space for recording.
• Alarm Monitoring.
• Responsible for alarm testing once a month.
• Managing Security Personnel.
• To ensure verification of third party vendors accessing the premise.
• Electrical and mechanical appliances in working order and neatly displayed.
• Maintain branch cleanliness and promote conducive environment for both customers and staff.
• Responsible for management of IT/Non IT Asset/Fixed Assets.
• Conduct physical check and balance against fixed and IT assets listing.
• Recommend for write off of assets with written down book value.
• Others - Storage and Archival Coordinator.
• Ensure timely reporting of any lapses via Oprisk System.
• Ensure timely submission of Loss Data, Monthly, Quarterly, Half Yearly reporting of Key Risk Indicator and Risk Control Self Assessment to Head Office.
• Reporting of Suspicious Transaction.
• Responsible for the renewal of all contracts and licenses.

Customer

• Ensure an efficient customer service level in order to meet SLA as well as to alleviate any customer’s complaint.
• Ensure accuracy and error free in service delivery.
• Handle customer complaint and resolution within SLA.
• To manage the Safe Deposit Box facilities for all customer accounts.
• To ensure data key in the CIF is accurate.
• To manage the branch staff and facilities appearance in line with the Bank’s standard.
• Provide transaction/support activities for all customer accounts.
• Provide ongoing account maintenance support.
• Provide financial services information.
• Solve customer inquiries promptly.
• Monitor and support the collection and maintenance of high quality customer information.
• To process the following:
• Cheque book requisition.
• CASA maintenance.
• Documents for Account Services.
• Request for Audit Confirmation to Credit Administration.
• To observe deadlines on ad-hoc assignments.

People

• Resource management i.e. annual leave / attendance / branch meeting.
• Provide well managed, competent / customer-oriented staff.
• Staff development i.e. Structured on the job Training (SOJT) / coaching/mentoring/appraisals.

Corporate Social Responsibility

• Social Commitment activities involvement.

Other Responsibilities

• Relief duties- ABM/BM.
• To administer other operational support functions.
• To manage and undertake ad-hoc assignments assigned by management from time to time.
• Main holder to Vault & Self Service Machines.

Learning & Growth

• To involve and contribute to any special project organized by branch.
• Attend training on compliance, regulatory, product knowledge, customer services and personal development and growth.
• To incorporate AFFINBANK’s DNA to all staff in the branch and uphold team work spirit.

#J-18808-Ljbffr

Create your future with Affin! You too can make a difference.

Join us at AFFIN, where the open minds meet and be inspired by a shared commitment to great work. Here, you don’t just stay at the forefront of the industry – you can make a difference too.

Job Purpose

To assist in managing daily branch operational activity, monitoring compliance, and regulatory requirement in accordance to the Bank's internal policy and regulatory requirement. Ensuring the highest quality customer experience through customer service and image enhancement opportunities. To assist in referral and cross selling of deposits/investment/insurance/Wealth/Takaful products & cross selling activities towards achieving branch target. Accountabilities

Financial

To assist in referral and cross selling of deposits/investment/Bancassurance/Banca Takaful products & cross selling activities towards achieving branch target. Prevention of Fraud and Losses (internal and external). To effectively control and monitor cost as per approved budget. Achieve branch Transactional Fee based income target as given. Achieve branch Lead Generation Fee Based Income target as given. Process

Onboarding of account opening, customer’s enquiries & customer’s request for change of personal details in compliance to on boarding process and policy. Ensure adherence to compliance on FSA/IFSA, PDPA, FEA, FATCA, CSR, PCT, AMLA-Transaction monitoring, AML Alerts, CDD and ECDD. Manage cash holding efficiently, main/primary custodian for cash in vault, cash deposit terminal and ATM including check and authorizing ATM Daily Summary Book. Monitoring of ATM for any discrepancies, ATM card stock, security items. Check and review error correction and checking of daily vouchers. To verify overall cash balancing, related critical reports and cheque confirmation. Processing of daily Incheqs/OCS cheque as per procedures and guidelines. Protect the assets of branch and ensure its proper outlook (internal and external). Ensure that your branch back-up power supply is available at all times. To monitor GL entries and ensure timely reversal. Ensure that every subordinate complies with Branch Manual, BNM regulation and other statutory regulation. Ensure proper dual internal control and efficiency are maintained. Ensure satisfactory audit rating and issues raised are resolved within specified time frame. Ensure timely submission of reports. Security & Maintenance Coordinator. Digital Video Recorder (DVD) & Close Circuit Television (CCTV). Maintain the upkeep and storage of telephone recorder. Verify clear image is displayed on CCTV monitor. DVR is in working condition & sufficient space for recording. Alarm Monitoring. Responsible for alarm testing once a month. Managing Security Personnel. To ensure verification of third party vendors accessing the premise. Electrical and mechanical appliances in working order and neatly displayed. Maintain branch cleanliness and promote conducive environment for both customers and staff. Responsible for management of IT/Non IT Asset/Fixed Assets. Conduct physical check and balance against fixed and IT assets listing. Recommend for write off of assets with written down book value. Others - Storage and Archival Coordinator. Ensure timely reporting of any lapses via Oprisk System. Ensure timely submission of Loss Data, Monthly, Quarterly, Half Yearly reporting of Key Risk Indicator and Risk Control Self Assessment to Head Office. Reporting of Suspicious Transaction. Responsible for the renewal of all contracts and licenses. Customer

Ensure an efficient customer service level in order to meet SLA as well as to alleviate any customer’s complaint. Ensure accuracy and error free in service delivery. Handle customer complaint and resolution within SLA. To manage the Safe Deposit Box facilities for all customer accounts. To ensure data key in the CIF is accurate. To manage the branch staff and facilities appearance in line with the Bank’s standard. Provide transaction/support activities for all customer accounts. Provide ongoing account maintenance support. Provide financial services information. Solve customer inquiries promptly. Monitor and support the collection and maintenance of high quality customer information. To process the following: Cheque book requisition. CASA maintenance. Documents for Account Services. Request for Audit Confirmation to Credit Administration. To observe deadlines on ad-hoc assignments. People

Resource management i.e. annual leave / attendance / branch meeting. Provide well managed, competent / customer-oriented staff. Staff development i.e. Structured on the job Training (SOJT) / coaching/mentoring/appraisals. Corporate Social Responsibility

Social Commitment activities involvement. Other Responsibilities

Relief duties- ABM/BM. To administer other operational support functions. To manage and undertake ad-hoc assignments assigned by management from time to time. Main holder to Vault & Self Service Machines. Learning & Growth

To involve and contribute to any special project organized by branch. Attend training on compliance, regulatory, product knowledge, customer services and personal development and growth. To incorporate AFFINBANK’s DNA to all staff in the branch and uphold team work spirit.

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Responsibilities: To setup, lead and oversee the outlets Private Customer Channel; to develop, implement and monitor service standards, policies and procedures; to act as the key liaison between customers, outlet managers, and the central team for service related matters.

• Diploma/Bachelors degree in Business Administration, Marketing, Communication or equivalent.
• Minimum 3-5 years in customer service / sales management preferably in retail or F&B. Salary RM3K and above depending on the qualification and experience.
• Experience in handling multi-branch or chain store customer service operations is an advantage.
• Strong leadership and problem-solving skills.
• Customer-oriented with excellent interpersonal skills.
• Able to handle pressure and resolve conflicts calmly.

This job is a Customer Service Executive focused on loan disbursement. You might like this job because it offers a competitive salary, bonuses, and the chance to help clients by managing their loan documentation with precision and care.

Are you looking for a rewarding opportunity in the finance sector? Join our team as a Disbursement Executive and enjoy a competitive compensation package along with excellent benefits!

What You Will Benefit From:

• Competitive Basic Salary
• Annual Bonus
• Quarterly Incentive

Responsibilities :

• Ensure timely and accurate disbursement of funds.
• Review disbursement documents to verify vehicle information and accuracy.
• Collect all necessary documents prior to disbursement in line with our checklist and guidelines.
• Input disbursement details into the system, ensuring all mandatory fields are filled correctly.
• Activate accounts for loan disbursement.
• Contribute to process improvements to enhance productivity and service quality.
• Participate in project initiatives and assignments as required.
• Maintain an organized filing system for document storage.
• Prepare monthly reports for the department.
• Uphold the confidentiality of all protected information.
• Perform other related duties as needed.

Job Requirements

Requirements :

• Diploma or Bachelor ‘s Degree in Finance, accounting, business, or a related field.
• Fresh graduates are encouraged to apply.
• Good command in English in both writing and speaking.
• Ability to write and speak in Mandarin is an added advantage.

If you are detail-oriented, proactive, and eager to contribute to a dynamic team, we would love to hear from you!

Skills

Detail Oriented

Loan Documentation

Loan Disbursement

Company Benefits

For all well-performed employees

Health & Life Insurance

Medical Reimbursement, Group Hospitalized and Personal Accident Insurance

Optical & Dental

A fixed amount for Optical and Dental Claim

A fixed amount of allowance

STAR Performer Award

Monetary award for outstanding performance

Paid Vacation

For employees bonding and award employees for their hard work done for the past 1 year

Chailease Berjaya Credit Sdn. Bhd. is incorporated in Malaysia on 09 September 2015. The Company is a joint venture between Chailease Holding Company Limited and Berjaya Corporation Berhad. It offers a variety of value-added financing services and insurancesolutions.We are dedicated to providing effective financing options, including vehicle and equipment financing, hire purchase for cars, motorcycle.

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This job is a Customer Service Executive focused on loan disbursement. You might like this job because it offers a competitive salary, bonuses, and the chance to help clients by managing their loan documentation with precision and care. Are you looking for a rewarding opportunity in the finance sector? Join our team as a Disbursement Executive and enjoy a competitive compensation package along with excellent benefits! What You Will Benefit From: Competitive Basic Salary Annual Bonus Quarterly Incentive Responsibilities : Ensure timely and accurate disbursement of funds. Review disbursement documents to verify vehicle information and accuracy. Collect all necessary documents prior to disbursement in line with our checklist and guidelines. Input disbursement details into the system, ensuring all mandatory fields are filled correctly. Activate accounts for loan disbursement. Contribute to process improvements to enhance productivity and service quality. Participate in project initiatives and assignments as required. Maintain an organized filing system for document storage. Prepare monthly reports for the department. Uphold the confidentiality of all protected information. Perform other related duties as needed. Job Requirements

Requirements : Diploma or Bachelor ‘s Degree in Finance, accounting, business, or a related field. Fresh graduates are encouraged to apply. Good command in English in both writing and speaking. Ability to write and speak in Mandarin is an added advantage. If you are detail-oriented, proactive, and eager to contribute to a dynamic team, we would love to hear from you! Skills

Detail Oriented Loan Documentation Loan Disbursement Company Benefits

For all well-performed employees Health & Life Insurance

Medical Reimbursement, Group Hospitalized and Personal Accident Insurance Optical & Dental

A fixed amount for Optical and Dental Claim A fixed amount of allowance STAR Performer Award

Monetary award for outstanding performance Paid Vacation

For employees bonding and award employees for their hard work done for the past 1 year Chailease Berjaya Credit Sdn. Bhd. is incorporated in Malaysia on 09 September 2015. The Company is a joint venture between Chailease Holding Company Limited and Berjaya Corporation Berhad. It offers a variety of value-added financing services and insurancesolutions.We are dedicated to providing effective financing options, including vehicle and equipment financing, hire purchase for cars, motorcycle.

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