12 Jobs in Sibu

Responsibilities

• Lead, guide and ensure the hub meets the operations KPI as per directive from Management
• Supervising and providing guidance for Hub Managers, Fleet Supervisors to monitor day to day productivity levels of each hub
• Resources allocation to make sure all hubs are effectively operating
• Focal point to coordinate with upstream operations which is Linehaul, Sorting Centres and First Mile
• Capable of reporting and forecasting/planning hub operation outputs
• Fully accountable for cost and synergy with initiatives from HQ that drives operation excellence
• Manage and hire Fleet supervisors & Hub managers in designated regions across Malaysia
• Manage and ensure hub is meeting 5S (Sort, Set in Order, Shine, Standardise, Sustain) standards

Requirements

• Legally allowed to work in Sarawak based on respective state law requirements
• Diploma / Degree in Business, Supply Chain Management, Engineering or relevant disciplines is advantageous
• Willing to work on a rational shift basis depending on business needs
• Basic Microsoft Excel skills
• Experience in logistics operations would be an advantage
• Familiarity with postcodes / routing / mapping would be of good use
• Excellent leadership and communication skills
• Ability to deal with ambiguous situations
• Fast learner, comfortable with a dynamic environment
• Working pattern: 45 working hours weekly, rotational shift schedule
• Working location: Sibu, Sarawak

Responsible for processing and handling day-to-day transactions of the branch as well as ensuring service quality standards in the branch are met in line with the bank strategic objectives.

Responsible as Chief Cashier/ Relief Chief Cashier in the branch to manage daily branch's cash holdings, balancing, loading of Self-Service-Terminals (SST) and transactions.

Responsible for handling and supporting first line resolution of enquires and complaints.

Responsible as relief in absent of Service & Operations Manager (SOM).

Job Requirements:

Customer Service Oriented

Good Communication and interpersonal skills

Minimum Diploma qualification from relevant field of study (banking, finance, etc)

Relevant experience in clerical, office administrative, cash handling function, sales or customer service

Salary match Number of applicants Skills match

Your application will include the following questions:

What's your expected monthly basic salary? Which of the following types of qualifications do you have? How many years' experience do you have as a Branch Operations Executive? Do you have customer service experience?

About Alliance Bank Malaysia Berhad

Alliance Bank Malaysia Berhad and its subsidiary, Alliance Islamic Bank Berhad, offers banking and financial solutions through its consumer, SME, corporate, commercial and Islamic banking. The Bank provides easy access to its broad base of customers throughout the country via multi-pronged delivery channels that include retail branches, Privilege Banking Centres, Business Centres, Investment Bank branches, and mobile and Internet banking.

About Alliance Bank Malaysia Berhad

Alliance Bank Malaysia Berhad and its subsidiary, Alliance Islamic Bank Berhad, offers banking and financial solutions through its consumer, SME, corporate, commercial and Islamic banking. The Bank provides easy access to its broad base of customers throughout the country via multi-pronged delivery channels that include retail branches, Privilege Banking Centres, Business Centres, Investment Bank branches, and mobile and Internet banking.

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• Maximise earnings potential and revenue of relationship.
• Review and monitor performance of accounts.
  
  

• Ensure promptness and quality of credit processing.
• Monitor overdue accounts and undertake prompt measures to prevent NPLs.
• Provide customer level information to relevant parties within the Bank.
• Facilitate the drawdown of facilities.
  
  

• Support, identify, solicit and establish a high value client base.
• Accountable for customer relationship and customer interface.
  
  

• Manage proactively a portfolio of SME accounts by monitoring the status and credit risk of each account.
• Coordinate and / or liaise with branches / head office departments to maximize process efficiency and customer satisfaction.
  
  

• Act as Backup Compliance Coordinator and assume responsibilities as required under BNM’s document policy and Bank’s Anti Money Laundering Guidelines/Manual for the Business Centre (BC).
• Act as the Backup Operational Risk Coordinator for implementation of Operational Risk Management and Methodologies for the BC.
• Champion Operational Risk Management (ORM) activities in the Business Unit.
• Liaise with Group Operational Risk Management (GORM) on ORM activities.
• Responsible to report ALL operational defects (Actual Losses, Potential Losses and Near Miss Events including Shariah Non – Compliance (SNC) events) via Loss Event Database (LED) in timely manner.
• Utilize the Operational Risk (OR) Tools i.e. Risk Control Self-Assessment (RCSA), Key Control Standard (KCS), Key Risk Indicators (KRI) and Scenario Analysis (ScAN) in managing Risk exposure.
• Undertake additional responsibilities assigned by immediate superior as and when required
• Act as the Backup BCP/DRP Coordinator for Business Contingency Plan for the Business Centre (BC).
  
  

• Degree in Accounting, Finance, Banking, Business, Economics or any similar discipline.
• Experienced in marketing and credit processing.
• Strong command of Bahasa Malaysia and English, both oral and written.
• Good public speaking and presentation skills.
• Overall Bank’s Credit, Operations and Product knowledge.
• Keep abreast with SME issues, policies and trends in the country.
• Basic business acumen and industry knowledge.

Add expected salary to your profile for insights

• Ensure effective department operations in line with policies and procedures
• Prepare and analyse reports
• Performs other related administrative duties as required

Responsibilities:

• Oversee Admin team
• Ensure effective department operations in line with policies and procedures
• Prepare and analyse reports
• Performs other related administrative duties as required

• Minimum Diploma in Admin / Business Management or equivalent
• Minimum of 3 years of relevant working experience in the related field
• Preferred experience in administrative services of oil palm plantation
• Computer literate (Proficient in MS Word, Excel, etc)
• Strong attention to detail with a high level of accuracy
• Able to work independently with minimum supervision
• Hardworking, positive attitude and responsible characte

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Salary match Number of applicants Skills match

Agriculture, Forestry & Fishing 1,001-5,000 employees

Ta Ann is a public-listed company headquartered in Sarawak, Malaysia. Our interests range from timber, oil palm plantations to crude palm oil mills. As a pioneer in reforestation efforts, we are also involved in forest plantations. Our businesses are based both in Malaysia and overseas.

Ta Ann is a public-listed company headquartered in Sarawak, Malaysia. Our interests range from timber, oil palm plantations to crude palm oil mills. As a pioneer in reforestation efforts, we are also involved in forest plantations. Our businesses are based both in Malaysia and overseas.

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About the Job

To provide one stop value added service to customers and agents in line with the organisation’s direction towards unconventional servicing.

• Administrative and Operation of Customer and/or Agent Service Section, attending to New Business, Customer Service, Life & Health Claims enquiries and requests timely and accurately.
• To promote excellent service experience by providing effective and prompt update for cases referred.
• To increase Company’s “e-Platform” adoption rate that is in line with organization’s direction towards digitalization.
• Ensure service provided to field personnel and customers meet the standard established for the section and branch.
• Ensure compliance with Branch Operational Guide, Organization’s Policies and Guidelines.
• Attend to feedback and complaints and follow through for effective solution.
• Meeting deadline and service turnaround time set.
• Liaison with Customer Service Officers at HO or other branches for clarifications and/or any requirements.
• Handle ad hoc tasks as and when been assigned by supervisors or management.
• Takes accountability in considering business and regulatory compliance risks and takes appropriate steps to mitigate the risks.
• Maintains awareness of industry trends on regulatory compliance, emerging threats and technologies in order to understand the risk and better safeguard the company.
• Highlights any potential concerns /risks and proactively shares best risk management practices.

We are looking for people who

• Tertiary qualification in any discipline recognised by the Minister of Higher Education of Malaysia, preferably in Management, Insurance, Business Studies, Administration or related field or ACS, ACII, AMII, AII or equivalent.
• Minimum 1-2 years working experience, preferably in customer service experience.
• Has great communication and customer service skills.
• Collaborative and positive relationship building skills
• Proficient in Microsoft Office and tech-savvy.
• Possesses cross functional knowledge i.e. Life Insurance, General Insurance, Policies, Procedures and Processes
• High level of integrity, takes accountability of work and good attitude over teamwork.
• Takes initiative to improve current state of things and adaptable to embrace new changes.

How you succeed

• Champion and embody our Core Values in everyday tasks and interactions.
• Demonstrate high level of integrity and accountability.
• Take initiative to drive improvements and embrace change.
• Take accountability of business and regulatory compliance risks, implementing measures to mitigate them effectively.
• Keep abreast with industry trends, regulatory compliance, and emerging threats and technologies to understand and highlight potential concerns/ risks to safeguard our company proactively.

Who we are

Founded in 1908, Great Eastern is a well-established market leader and trusted brand in Singapore and Malaysia. With over S$100 billion in assets and more than 16 million policyholders, including 12.5 million from government schemes, it provides insurance solutions to customers through three successful distribution channels – a tied agency force, bancassurance, and financial advisory firm Great Eastern Financial Advisers. The Group also operates in Indonesia and Brunei.

The Great Eastern Life Assurance Company Limited and Great Eastern General Insurance Limited have been assigned the financial strength and counterparty credit ratings of "AA-" by S&P Global Ratings since 2010, one of the highest among Asian life insurance companies. Great Eastern's asset management subsidiary, Lion Global Investors Limited, is one of the leading asset management companies in Southeast Asia.

Great Eastern is a subsidiary of OCBC, the longest established Singapore bank, formed in 1932. It is the second largest financial services group in Southeast Asia by assets and one of the world’s most highly-rated banks, with an Aa1 rating from Moody’s and AA- by both Fitch and S&P. Recognised for its financial strength and stability, OCBC is consistently ranked among the World’s Top 50 Safest Banks by Global Finance and has been named Best Managed Bank in Singapore by The Asian Banker.

To all recruitment agencies: Great Eastern does not accept unsolicited agency resumes. Please do not forward resumes to our email or our employees. We will not be responsible for any fees related to unsolicited resumes.

If you aspire to redefine the benchmarks of excellence in your field, we’d like to embrace that passion with you. Together, we can Build Mutual Trust – what we hold dearly for every SEGian. We Enable Promising Minds with a holistic learning experience and constantly rediscover new ways of Doing Things Differently in your lives.

Specialisations:

(Based in Sibu, Sarawak)

• Surgery

• Orthopaedics

• Family Medicine

• Ophthalmology

• Radiology

Teaching Responsibilities:

• To prepare and deliver lectures, and conducts tutorials, seminars and laboratory sessions.
• To develop lesson plans and instructional materials.
• To update/ refine module content and related materials to ensure they meet current academic and industry standards.
• To engage students in active learning activities, discussions, and group projects.

Research Responsibilities:

• To participate actively in research and related scholarly activities & secure research grants.
• To achieve specified set of research outcomes in terms of publications, conference proceedings etc.

Administrative Responsibilities:

• To engage in the preparation of MQA documents for the above modules.
• To be a coordinator the related medicine modules.

Requirements:

• A Bachelor’s Degree, Master Degree or PHD from a recognised University in Medicine (MBBS).
• At least 5 to 7 years of experience in teaching at College/University level.
• Proven track record in research and publication.
• To be based in Sibu, Sarawak.

With 4 decades of maturity, we’ve now carved our brand promise that is ‘The Best in You Made Possible ’. Are you ready to embark on this journey to make a difference together?

Only shortlisted candidates will be notified