68 Technical Positions jobs in Teluk Intan

Join to apply for the Technical Support Specialist role at Sumsub

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Sumsub is a leading full-cycle verification platform that enables scalable compliance.

From identity and business verification to ongoing monitoring, our platform adapts to your risk appetite and market demands, ensuring global compliance. Customize analytics and workflows with our no-code interface.

Trusted by over 4,000 clients across fintech, crypto, transportation, trading, e-commerce, education, and iGaming—including Bitpanda, Wirex, Avis, Bybit, Vodafone, Duolingo, Kaizen Gaming, and TransferGo.

Now we are looking for a Technical Support Engineer to join our team!

• Providing technical support, configuration, and troubleshooting for issues with the Sumsub platform for our B2B clients.
• Performing a technical analysis of reported problems and define plans for resolving them.
• Interacting daily with other engineers to provide technical action plans or take ownership of cases that require escalation.
• Collaborating closely with other teams to answer clients’ technical questions, acting as a liaison between the client and internal Sumsub resources.
• Communicating with clients using chat, email, and outbound calls.

• Fluent in English & Mandarin (both oral and written, upper-intermediate as a minimum).
• Basic understanding of networking, web, API requests, and SQL.
• Possess curiosity, calmness, thoughtfulness, and the ability to satisfy even the pickiest customers.
• Willingness to provide excellent support service.

• Familiarity with Postman or practical experience with API troubleshooting.
• Hands-on experience in technical support for web or mobile applications.

• Fully remote and flexible working schedule, with access to a coworking space (in some locations).
• Working with a product that matters. Our technology helps to protect millions of users and lots of online services worldwide.
• International project. Our team works from offices in Berlin, Limassol, London, and Miami, our customers are spread from Mexico and the USA to Hong Kong, South Korea, and Singapore.
• 1 extra day off to celebrate your birthday.
• 7 additional days to enjoy the Christmas & New Year holidays.
• 7 days of sick leave (without the need for documentation).
• Regular, fully covered team offsites to connect and collaborate.
• Learning opportunities and support to attend industry events with the team.

TA screening → Hiring Manager Interview → Final Interview.

Sounds like a great opportunity for your career development? Then go ahead and apply!

We are a global community of innovators, creators, and thinkers, and we believe that diversity fuels our innovation. Sumsub is proud to be an equal opportunity employer, committed to building a diverse and inclusive workforce. We welcome applications from people of all backgrounds, cultures, genders, experiences, abilities and perspectives. Join us in shaping the future inclusively.

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Information Technology and Customer Service
• Industries: IT Services and IT Consulting

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Asahi Chemical Research Lab (M) Sdn. Bhd.

We are an established ISO 9001 : 2015 & ISO 14001 : 2015 certified company that offers superior electronic soldering materials to the growing global demand of electronic PCB assemblies.

In line with our ongoing expansion, we would like to invite highly capable and committed individuals to join our dynamic team.

If you are looking of a challenging environment as well as a promising and enriching future, we encourage you to join us today.

Technical Executive

Responsibilities :

· To conduct laboratory trials and research experiments to support new product development or improvement of existing products

· To oversee development of new and existing product projects

· To present and explain features and characteristics of new products to company members such as Sales for promotion to customer

· To handle technical enquiries from both internal and external

Requirements :

· Candidate must possess a Degree in Chemistry or equivalent,

· Fresh graduate is encouraged to apply,

· Preferably with working experience in soldering material,

· Computer literate and good command in English,

· Must be able to work independently with minimum supervision,

· Ability to converse in Mandarine would be an added advantage.

Interested candidates are requested to write-in/fax/e-mail with full details, stating present & expected salary and a contact number together with a recent passport-sized photograph (n.r.) to :

The Admin & Personnel Department

Asahi Chemical Research Lab (M) Sdn. Bhd.

32, Hala Rapat Baru 24,

Kawasan Perindustrian Ringan Kinta Jaya,

31350 Ipoh,

Perak Darul Ridzuan.

Job Type: Full-time

Pay: RM2, RM4,500.00 per month

Benefits:

• Free parking
• Health insurance
• Maternity leave
• Opportunities for promotion
• Parental leave

Ability to commute/relocate:

• Ipoh: Reliably commute or planning to relocate before starting work (Preferred)

Education:

• Bachelor's (Preferred)

Language:

• Chinese (Required)

We are seeking a highly organized and driven Junior Service Executive to join our team at SYARIKAT ONG YOKE LIN SDN. BHD. in our Ipoh Perak office. This full-time role will involve providing exceptional client and sales administration support to ensure the smooth running of our operations.

What we're looking for

• 5 Years of experience and above in varus air-cond control system & troubleshooting, knowledge & skill in DDC & PLC system an added advantage.
• Strong organizational skills and attention to detail, with the ability to priorities and multitask effectively
• A proactive and solution-oriented approach to problem-solving
• A team player with a positive attitude and a commitment to providing exceptional customer service.

What we offer

At SYARIKAT ONG YOKE LIN SDN. BHD., we are dedicated to creating a supportive and rewarding work environment for our employees. In addition to a competitive salary, you'll enjoy:

• Opportunities for professional development and career advancement
• A comprehensive benefits package, including health insurance and pension contributions

If you are excited by the prospect of this role and believe you have the skills and experience to succeed, we encourage you to apply now.

Virtuozzo is a leading innovator in virtualization and cloud infrastructure solutions, empowering service providers worldwide to build and manage any cloud—private, public, or hybrid—efficiently and cost-effectively. We pioneered container-based virtualization technologies and actively contribute to foundational OSS projects such as OpenVZ, Linux kernel, Kubernetes, CRIU, KVM, OpenStack, and more.

At Virtuozzo, you’ll be joining a globally distributed support team known amongst our clients as top-tier.

Responsibilities

• Coordination, troubleshooting and solving reported customer problems in collaboration with customer technical teams and internal teams
• Performing analysis and evaluations of technical performance and reliability of products, systems, and services based on customer requests
• Adhering to defined standards and measures for quality and customer satisfaction, managing customer communication according to SLAs
• Maintenance of the internal and external knowledge base on company’s products and troubleshooting procedures

Requirements

• Desire to grow as an IT professional with focus on advanced/expert Linux knowledge
• Ability to work only three days a week with one night shift
• Understanding of OS structure and Linux configuration skills
• Operating system installation, configuration, upgrade, and maintenance experience (Linux)
• Networking and network services (Linux) configuration experience
• Experience with troubleshooting/monitoring utilities (Linux)
• English (Upper intermediate or above)
• Great communication and interpersonal skills
• Ability to stay calm and focused
• Docker, Kubernetes, OpenStack experience (would be considered as a plus)
• Redhat or LPI certificates (would be considered as a huge plus)

With Virtuozzo, You Will

• Skyrocket your knowledge on how Linux works with the supervision of our trainers and the help of a well-knit team of professional support engineers
• Find out how Linux used by huge enterprises all over the world
• Prepare your knowledge base for further career growth with Virtuozzo
• Be acquainted with our customers to get a boost in your communication skills

What We Offer

• Remote working model: balancing collaboration with flexibility
• Comprehensive private medical insurance
• Professional growth: training budget, certification support, mentorship, and career progression pathways
• Inclusive, multicultural culture: work alongside talented engineers from across the globe on infrastructure-grade cloud products
• Employee perks: recognition programs, referral bonuses, and learning initiatives such as book clubs or tech talks
• Regional impact: contribute to our customers' satisfaction and help our engineering team to pivot

Virtuozzo is an equal opportunities employer and welcomes applications from all qualified candidates.

Join to apply for the Technical Support Administrator role at Rimini Street

Join to apply for the Technical Support Administrator role at Rimini Street

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About Rimini Street, Inc.

Rimini Street, Inc. (Nasdaq: RMNI), a Russell 2000 Company, is a global provider of end-to-end enterprise software support and innovation solutions and the leading third-party support provider for Oracle, SAP and VMware software. The Company offers a comprehensive portfolio of unified solutions to run, manage, support, customize, configure, connect, protect, monitor, and optimize enterprise application, database, and technology software. The Company has signed thousands of contracts with Fortune Global 100, Fortune 500, midmarket, public sector and government organizations who selected Rimini Street as their trusted, proven mission-critical enterprise software solutions provider, achieving better operational outcomes and realizing billions of US dollars in savings used to fund AI and other innovation investments.

About Rimini Street, Inc.

Rimini Street, Inc. (Nasdaq: RMNI), a Russell 2000 Company, is a global provider of end-to-end enterprise software support and innovation solutions and the leading third-party support provider for Oracle, SAP and VMware software. The Company offers a comprehensive portfolio of unified solutions to run, manage, support, customize, configure, connect, protect, monitor, and optimize enterprise application, database, and technology software. The Company has signed thousands of contracts with Fortune Global 100, Fortune 500, midmarket, public sector and government organizations who selected Rimini Street as their trusted, proven mission-critical enterprise software solutions provider, achieving better operational outcomes and realizing billions of US dollars in savings used to fund AI and other innovation investments.

To learn more, please visit and connect with Rimini Street on X, Facebook, Instagram, and LinkedIn.

Position Summary

The Technical Support Administrator is responsible for supporting the Global Service Delivery team with the operational functions of a full-service global organization. The successful candidate will have a very strong work ethic, is well organized, responsive, analytically skilled, a strategic thinker, detail oriented and quality minded.

This is an individual contributor role reporting to the Regional Manager in Malaysia.

Essential Duties & Responsibilities

• Assist the Global Service Delivery leadership with projects and day to day team administration of the team. This may include:
• Reporting (building, refining, and maintain)
• Monitoring Contingent Workforce engineers
• Investigating data anomalies
• Compiling supporting information for client investigations
• Drive review of and maintenance of Engineer data including Skills Matrix, Job Profiles, Training & other tasks
• Facilitate the maintenance client data in SharePoint, Salesforce and OneNote
• Assist new Engineers with HR Onboarding and Training task
• Monitor & Escalate cases in jeopardy of violating Service Level Agreements
• Manage and maintain on call schedule in XMatters tool
• Documenting operational processes, quality expectations, and reporting against expectations
  
  

• Other job-related duties and responsibilities may be assigned from time to time.
  
  

• Remote - Malaysia
  
  

• Bachelor's degree or equivalent relevant experience
  
  

• Fluent Mandarin or Japanese speaking and writing skills
• Excellent English speaking and writing skills
  
  

• Experience in a technology-based field
• Project Management or operations support experience welcomed
  
  

• Assist with and have good working knowledge and experience in reporting using tools such as Salesforce, ServiceNow, Qlik, SharePoint, OneNote, Excel, PowerPoint, etc.
• Project Management or Operations focused
• Self-starter, equally as happy to work on their own and in teams
• Self-confident with ability to work with and influence senior management
• Very strong work ethic and team player with a positive “do what it takes” attitude
• Deep understanding and hands-on skills working with Salesforce.com (SFDC CRM Application) a plus
• Familiarity or experience with ERP systems a plus (SAP, EBS, Oracle Technology)
• Strong aptitude for utilizing Business Intelligence tools
• Strong problem solving, organizational and collaboration skills
• Good analytical skills
• Excellent written, oral and presentation skills
• Strong proficiency in MS Office products, especially Excel would be highly regarded
  
  

• Company
• We dream big and innovate boldly.
  
  

• Colleagues
• We work with extraordinary people who create a culture of mutual respect and collaboration.
  
  

• Clients
• We relentlessly pursue solutions that help clients achieve their goals. Our unmatched client care is rooted in our passion for exceptional service.
  
  

• Community
• We believe in leaving the world a better place than we found it. With the Rimini Street Foundation, we’ve made positive impacts in six continents for over 425 charities.
  

• Nasdaq-listed under ticker symbol RMNI since October 2017
• Over 5,900+ signed contracts to date, including Fortune 500 and Global 100 companies
• Over 2,000 team members in 23 countries
• US and international recognition for industry leadership and philanthropic efforts. See all of our awards and recognitions here:

• Seniority level Entry level

• Employment type Full-time

• Job function Information Technology
• Industries IT Services and IT Consulting

Referrals increase your chances of interviewing at Rimini Street by 2x

Get notified about new Technical Support Administrator jobs in Malaysia .

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 month ago

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Technical Support Administrator page is loadedTechnical Support Administrator Apply locations Remote Malaysia time type Full time posted on Posted 12 Days Ago job requisition id R-

About Rimini Street, Inc.

Rimini Street, Inc. (Nasdaq: RMNI), a Russell 2000 Company, is a global provider of end-to-end enterprise software support and innovation solutions and the leading third-party support provider for Oracle, SAP and VMware software. The Company offers a comprehensive portfolio of unified solutions to run, manage, support, customize, configure, connect, protect, monitor, and optimize enterprise application, database, and technology software. The Company has signed thousands of contracts with Fortune Global 100, Fortune 500, midmarket, public sector and government organizations who selected Rimini Street as their trusted, proven mission-critical enterprise software solutions provider, achieving better operational outcomes and realizing billions of US dollars in savings used to fund AI and other innovation investments.

To learn more, please visit and connect with Rimini Street on X, Facebook, Instagram, and LinkedIn.

Position Summary

The Technical Support Administrator is responsible for supporting the Global Service Delivery team with the operational functions of a full-service global organization. The successful candidate will have a very strong work ethic, is well organized, responsive, analytically skilled, a strategic thinker, detail oriented and quality minded.

This is an individual contributor role reporting to the Regional Manager in Malaysia.

Essential Duties & Responsibilities

• Assist the Global Service Delivery leadership with projects and day to day team administration of the team. This may include:
• Reporting (building, refining, and maintain)
• Monitoring Contingent Workforce engineers
• Investigating data anomalies
• Compiling supporting information for client investigations
• Drive review of and maintenance of Engineer data including Skills Matrix, Job Profiles, Training & other tasks
• Facilitate the maintenance client data in SharePoint, Salesforce and OneNote
• Assist new Engineers with HR Onboarding and Training task
• Monitor & Escalate cases in jeopardy of violating Service Level Agreements
• Manage and maintain on call schedule in XMatters tool
• Documenting operational processes, quality expectations, and reporting against expectations

Additional Duties & Responsibilities

• Other job-related duties and responsibilities may be assigned from time to time.

Location

• Remote - Malaysia

Education

• Bachelor's degree or equivalent relevant experience

Language

• Fluent Mandarin or Japanese speaking and writing skills
• Excellent English speaking and writing skills

Experience

• Experience in a technology-based field
• Project Management or operations support experience welcomed

Skills

• Assist with and have good working knowledge and experience in reporting using tools such as Salesforce, ServiceNow, Qlik, SharePoint, OneNote, Excel, PowerPoint, etc.
• Project Management or Operations focused
• Self-starter, equally as happy to work on their own and in teams
• Self-confident with ability to work with and influence senior management
• Very strong work ethic and team player with a positive “do what it takes” attitude
• Deep understanding and hands-on skills working with Salesforce.com (SFDC CRM Application) a plus
• Familiarity or experience with ERP systems a plus (SAP, EBS, Oracle Technology)
• Strong aptitude for utilizing Business Intelligence tools
• Strong problem solving, organizational and collaboration skills
• Good analytical skills
• Excellent written, oral and presentation skills
• Strong proficiency in MS Office products, especially Excel would be highly regarded

Why Rimini Street?

We are looking for talented, passionate people to help us build our future at Rimini Street . We hire only the best, the most extraordinary professionals and provide compensation, bonuses, and benefits to match the skills of our top-performing team members. Do you thrive in a fast-paced environment, enjoy growing together, and get excited about learning new skills? Are you looking for an opportunity to make a true impact as part of a team of extraordinary professionals? This is the place for you.

Our work is challenging and meaningful. We start and end each day with a sense of achievement and purpose guided by our core values, the Four Cs:

• Company
  • We dream big and innovate boldly.

• Colleagues
  • We work with extraordinary people who create a culture of mutual respect and collaboration.

• Clients
  • We relentlessly pursue solutions that help clients achieve their goals. Our unmatched client care is rooted in our passion for exceptional service.

• Community
  • We believe in leaving the world a better place than we found it. With the Rimini Street Foundation, we’ve made positive impacts in six continents for over 425 charities.

Accelerating Company Growth

• Nasdaq-listed under ticker symbol RMNI since October 2017
• Over 5,900+ signed contracts to date, including Fortune 500 and Global 100 companies
• Over 2,000 team members in 23 countries
• US and international recognition for industry leadership and philanthropic efforts. See all of our awards and recognitions here:

Rimini Street is committed to creating a diverse and inclusive environment and is proud to be an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, national origin, sexual orientation, gender or gender identity, disability, protected veteran status, or any other characteristic protected by law.

To learn more about how Rimini Street is redefining the enterprise software support industry, visit

Please Note: Rimini Street does not accept resumes submitted by recruiting/staffing firms unless specifically requested by Human Resources. Unsolicited resumes will be ineligible for referral fees.

Key Responsibilities:

• Provide first and second-level technical support for our systems, including hardware, software, and peripheral devices.
• Respond to customer issues via phone, email, and chat promptly and professionally.
• Diagnose and troubleshoot technical issues, identifying root causes and implementing effective solutions.
• Guide customers through step-by-step troubleshooting processes, ensuring clear and understandable instructions.
• Escalate complex issues to higher-level support or relevant departments when necessary.
• Document all support interactions, including issue descriptions, solutions provided, and follow-up actions.
• Assist in the installation, configuration, and maintenance of our systems.
• Conduct remote training sessions and provide user education to enhance customer understanding and usage of the systems.
• Collaborate with the product development team to report bugs, suggest improvements, and contribute to product enhancement.
• Stay updated with industry trends, software updates, and new technologies.

Requirements:

• Diploma or degree in Information Technology, Computer Science, or related field.
• Proven experience in technical support, preferably in the POS system industry.
• Strong understanding of POS hardware components and software applications.
• Excellent problem-solving skills and the ability to troubleshoot complex technical issues.
• Proficiency in using remote support tools and diagnostic software.
• Exceptional communication skills, both verbal and written, with the ability to explain technical concepts to non-technical users. Mandarin proficiency is an added advantage
• Customer-focused mindset with a passion for delivering high-quality support.
• Ability to work independently and as part of a team in a fast-paced environment.
• Flexibility to work various shifts, including evenings and weekends, as needed.