1,462 Technical Positions jobs in Malaysia

Technical Specialist

Petaling Jaya, Selangor SYNNEX

Posted 11 days ago

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Job Description

Job Purpose:

Designs, builds, installs and maintains test equipment and installs software used in the production and service areas. Troubleshoots, repairs and modifies electronic assemblies and sub-assemblies of complex circuit boards and systems.

Responsibilities:
  • Provides input during engineering design and support reviews and prototype builds on functional requirements, product designs and potential problems as it relates to testing and manufacturing.

  • Collaborates with design engineering and customer operations to establish new or redesign existing service programs.

  • Ensures product meets internal and external quality requirements and customer specifications.

  • Creates support and repair procedures and processes, writes troubleshooting guides and develops testing techniques.

  • Trains operations personnel on support and manufacturing processes, product schematics, AVL's, BOM's drivers, applications and firmware functions.

  • Compiles and maintains test-related documentation including test plans, procedures, results and reports

Knowledge, Skills and Experience:
  • Work Experience: Typically, less than 2 years with bachelor's or equivalent

  • Education and Certification(s): Bachelor's degree or equivalent experience

  • Foundational knowledge of technical principles, concepts and standards acquired via academic instruction and/or relevant work experience of substantially the same level.

  • Develops solutions to defined tasks, typical problems and projects appropriate in scope and complexity.

  • May be solved by the application of specialized technical knowledge, concepts or theories.

  • Work is usually performed independently and requires the exercise of judgment and discretion.

  • Receives initial direction and work may be reviewed for accuracy and quality.

  • Interacts mostly with immediate management, project leaders and other professionals within the department or function.

  • Actions typically affect own work assignments and department but erroneous decisions or failure to accomplish work may require some assistance or resources from within the department to remedy.

Working Conditions:
  • May be required to travel.

Key Skills

What’s In It For You?

  • Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle.
  • Grow Your Career: Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.
  • Elevate Your Personal Well-Being: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.
  • Diversity, Equity & Inclusion: It’s not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.
  • Make the Most of our Global Organization : Network with other new co-workers within your first 30 days through our onboarding program.
  • Connect with Your Community: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.

Don’t meet every single requirement? Apply anyway.

At Tec D, a TD SYNNEX Company, we’re proud to be recognized as a great place to work and a leader in the promotion and practice of diversity, equity and inclusion. If you’re excited about working for our company and believe you’re a good fit for this role, we encourage you to apply. You may be exactly the person we’re looking for!

We are an equal opportunity employer and committed to building a diverse team that represents and empowers a variety of backgrounds, perspectives, and skills. All qualified applicants will receive consideration for employment based on merit, without regard to race, colour, religion, national origin, gender, gender identity or expression, sexual orientation, protected veteran status, disability, genetics, age, or any other characteristic protected by law. To support our diversity and inclusion efforts, we may ask for voluntary gender disclosure information. This data will be used solely to improve our hiring practices and ensure fair treatment for all candidates.

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Technical Specialist

Petaling Jaya, Selangor SYNNEX

Posted 7 days ago

Job Viewed

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Job Description

Job Purpose:

Designs, builds, installs and maintains test equipment and installs software used in the production and service areas. Troubleshoots, repairs and modifies electronic assemblies and sub-assemblies of complex circuit boards and systems. Responsibilities:

Provides input during engineering design and support reviews and prototype builds on functional requirements, product designs and potential problems as it relates to testing and manufacturing.

Collaborates with design engineering and customer operations to establish new or redesign existing service programs.

Ensures product meets internal and external quality requirements and customer specifications.

Creates support and repair procedures and processes, writes troubleshooting guides and develops testing techniques.

Trains operations personnel on support and manufacturing processes, product schematics, AVL's, BOM's drivers, applications and firmware functions.

Compiles and maintains test-related documentation including test plans, procedures, results and reports

Knowledge, Skills and Experience:

Work Experience: Typically, less than 2 years with bachelor's or equivalent

Education and Certification(s): Bachelor's degree or equivalent experience

Foundational knowledge of technical principles, concepts and standards acquired via academic instruction and/or relevant work experience of substantially the same level.

Develops solutions to defined tasks, typical problems and projects appropriate in scope and complexity.

May be solved by the application of specialized technical knowledge, concepts or theories.

Work is usually performed independently and requires the exercise of judgment and discretion.

Receives initial direction and work may be reviewed for accuracy and quality.

Interacts mostly with immediate management, project leaders and other professionals within the department or function.

Actions typically affect own work assignments and department but erroneous decisions or failure to accomplish work may require some assistance or resources from within the department to remedy.

Working Conditions:

May be required to travel.

Key Skills What’s In It For You? Elective Benefits:

Our programs are tailored to your country to best accommodate your lifestyle. Grow Your Career:

Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses. Elevate Your Personal Well-Being:

Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program. Diversity, Equity & Inclusion:

It’s not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities. Make the Most of our Global Organization : Network with other new co-workers within your first 30 days through our onboarding program. Connect with Your Community:

Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives. Don’t meet every single requirement? Apply anyway. At Tec D, a TD SYNNEX Company, we’re proud to be recognized as a great place to work and a leader in the promotion and practice of diversity, equity and inclusion. If you’re excited about working for our company and believe you’re a good fit for this role, we encourage you to apply. You may be exactly the person we’re looking for! We are an equal opportunity employer and committed to building a diverse team that represents and empowers a variety of backgrounds, perspectives, and skills. All qualified applicants will receive consideration for employment based on merit, without regard to race, colour, religion, national origin, gender, gender identity or expression, sexual orientation, protected veteran status, disability, genetics, age, or any other characteristic protected by law. To support our diversity and inclusion efforts, we may ask for voluntary gender disclosure information. This data will be used solely to improve our hiring practices and ensure fair treatment for all candidates.

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Senior IT Technical Specialist

Kuala Lumpur, Kuala Lumpur Clarks group

Posted 24 days ago

Job Viewed

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Job Description

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia Req #2004

Tuesday, July 8, 2025

Position Overview:

We are seeking an experienced Senior IT Technical Specialist – SharePoint and Power Platform to own the design, configuration, and management of our Microsoft SharePoint and Power Platform technologies. This technical role is pivotal in delivering secure, reliable, and optimised systems that empower our workforce. The ideal candidate will bring deep expertise in Microsoft 365 technologies, combined with a drive for automation, standardisation, and user-centric innovation.

Key Responsibilities:

  • Design, develop, and implement SharePoint solutions , including custom web parts, workflows, and site templates.
  • Lead the architecture, development, and deployment of Power Platform solutions , including Power Apps (Canvas Apps), Power Automate, and Microsoft Graph.
  • Collaborate with business stakeholders to gather requirements and translate them into technical specifications.
  • Provide technical leadership and mentorship to junior engineers and team members.
  • Ensure the security, scalability, and performance of SharePoint and Power Platform solutions.
  • Develop and maintain documentation for system designs, configurations, and procedures.
  • Troubleshoot and resolve complex technical issues related to SharePoint and Power Platform.
  • Stay up-to-date with the latest industry trends and technologies to drive continuous improvement.

Qualifications:

Experience:

  • 5+ years of experience in SharePoint development and administration (Including Modern SharePoint and SharePoint 2013).
  • 3+ years of experience with Power Platform (Power Apps, Power Automate, Power BI).

Technical Skills:

  • Strong understanding of SharePoint architecture, including SharePoint Online and SharePoint Server.
  • Strong skills in Power Platform development, including custom connectors, canvas apps, and model-driven apps.
  • Strong understanding of Microsoft Graph API and other integration technologies.
  • Excellent problem-solving skills and the ability to work independently and as part of a team.
  • Strong communication and interpersonal skills.

Preferred Skills:

  • Microsoft certifications in SharePoint and Power Platform.
  • Experience with Azure services and integration.
  • Knowledge of Agile development methodologies.
  • Familiarity with DevOps practices and tools.

Personal Attributes:

  • Strong communication and interpersonal skills.
  • Ability to work independently and as part of a team.
  • Detail-oriented with a focus on delivering high-quality results.

About Clarks

Clarks, based in Somerset, England, has been at the forefront of innovative shoemaking since its foundation in 1825 when brothers James and Cyrus Clark made a slipper from sheepskin off-cuts. Sparking revolutions and defining generations, Clarks’ archive of over 22,000 pairs includes the inimitable Desert Boot and Wallabee – and a ground-breaking combination of invention and craftsmanship remains at the heart of what the brand does now. Cutting-edge collaborations with cultural icons and KOLs, taking strides in social change, reimagining legendary silhouettes, and making shoes that move with the world ahead – Clarks is never standing still.

  • Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
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Senior IT Technical Specialist

Kuala Lumpur, Kuala Lumpur Clarks group

Posted 13 days ago

Job Viewed

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Job Description

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia Req #2004 Tuesday, July 8, 2025 Position Overview: We are seeking an experienced Senior IT Technical Specialist – SharePoint and Power Platform to own the design, configuration, and management of our Microsoft SharePoint and Power Platform technologies. This technical role is pivotal in delivering secure, reliable, and optimised systems that empower our workforce. The ideal candidate will bring deep expertise in Microsoft 365 technologies, combined with a drive for automation, standardisation, and user-centric innovation. Key Responsibilities: Design, develop, and implement SharePoint solutions , including custom web parts, workflows, and site templates. Lead the architecture, development, and deployment of Power Platform solutions , including Power Apps (Canvas Apps), Power Automate, and Microsoft Graph. Collaborate with business stakeholders to gather requirements and translate them into technical specifications. Provide technical leadership and mentorship to junior engineers and team members. Ensure the security, scalability, and performance of SharePoint and Power Platform solutions. Develop and maintain documentation for system designs, configurations, and procedures. Troubleshoot and resolve complex technical issues related to SharePoint and Power Platform. Stay up-to-date with the latest industry trends and technologies to drive continuous improvement. Qualifications: Experience: 5+ years of experience in SharePoint development and administration (Including Modern SharePoint and SharePoint 2013). 3+ years of experience with Power Platform (Power Apps, Power Automate, Power BI). Technical Skills: Strong understanding of SharePoint architecture, including SharePoint Online and SharePoint Server. Strong skills in Power Platform development, including custom connectors, canvas apps, and model-driven apps. Strong understanding of Microsoft Graph API and other integration technologies. Excellent problem-solving skills and the ability to work independently and as part of a team. Strong communication and interpersonal skills. Preferred Skills: Microsoft certifications in SharePoint and Power Platform. Experience with Azure services and integration. Knowledge of Agile development methodologies. Familiarity with DevOps practices and tools. Personal Attributes: Strong communication and interpersonal skills. Ability to work independently and as part of a team. Detail-oriented with a focus on delivering high-quality results. About Clarks Clarks, based in Somerset, England, has been at the forefront of innovative shoemaking since its foundation in 1825 when brothers James and Cyrus Clark made a slipper from sheepskin off-cuts. Sparking revolutions and defining generations, Clarks’ archive of over 22,000 pairs includes the inimitable Desert Boot and Wallabee – and a ground-breaking combination of invention and craftsmanship remains at the heart of what the brand does now. Cutting-edge collaborations with cultural icons and KOLs, taking strides in social change, reimagining legendary silhouettes, and making shoes that move with the world ahead – Clarks is never standing still. Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

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Technical Support Specialist

Petaling Jaya, Selangor Philips International

Posted 1 day ago

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Job Description

Technical Support Specialist - Healthcare Informatics page is loaded# Technical Support Specialist - Healthcare Informaticslocations: Petaling Jayatime type: Full timeposted on: Posted Todayjob requisition id: # Job TitleTechnical Support Specialist - Healthcare Informatics# Job DescriptionPhilips is a global leader in health technology, committed to improving billions of lives worldwide and striving to make the world healthier and more sustainable through innovation. Driven by the vision of a better tomorrow.But it’s not just what we do, it’s who we are. We are 80,000, wonderfully unique individuals, with two things in common. and a relentless determination to deliver on our customers’ needs. It’s what inspires us to create meaningful solutions – the kind that make a real difference – when it matters most.The world and our customers’ needs are changing faster than ever before and while we are proud of what we do already, we know we can do more. That’s why we need you, to help us tackle increasingly complex challenges posed by ever evolving health and well-being needs.**In this role, you have the opportunity to** focus on delivering excellent healthcare informatics product service support expertise to customer and being there for customers when they need us most. The **Technical Support Specialist - Healthcare Informatics** is responsible for providing service support expertise to customers, ensuring high customer satisfaction. Activities include resolution of incidents, problems and services requests raised by customers (internal or external). The role provides a conduit between its area of expertise and the cross functional teams; comprising Philips EDI (Healthcare Informatics division) as represented by the Service Desk, Solutions Group, Project Office, EDI Sales and Management.**Key Responsibilities:*** Manage and maintain effective communication with customers in relation to logged service requests.* Manage effective communication with internal and external cross functional teams.* Effectively utilize service tools for the logging, triage and classification of cases in line with published work instructions, leading to resolution – remotely or onsite.* Monitoring of cases to ensure SLAs are being met for communication and resolution, escalating cases where SLA breach is approaching, and a case is unresolved* Negotiating and prioritizing case load with the Service Delivery Manager and/or the support team members.* Work on root cause analysis of the incident when needed and work with Problem management team or Subject Matter Expert for further analysis.* Undertaking analysis of cases to identify recurring incidents and liaising with Incident management, Problem management and other functional groups to ensure permanent resolution to these incident types* Participate in weekly rotating on-call responsibilities, providing 24/7 coverage.* Work with team to perform preventive maintenance.* Participate and contribute in cross functional team as an active team member* Scoping, designing, building, deploying and/or integrating solutions · Fulfilling software implementation deliverables such as detailed design documentation, system build, configuration and testing ·* Analyzes the unique business, technical and clinical customer requirements to design, build and/or integrate the most appropriate solution · Based on customer requirements, serves as a consultant to provide technical recommendations that best suit the environment.* Documentation of solutions to ensure support teams and other consultants can participate in support and onward development ·* Practices strong configuration management and version control · Execute activities as described in the Philips Excellence Process Framework* Manage and maintain effective communication with customers in relation to logged service requests and project deployment.* Mentors and trains customers to maintain their systems · Is a customer advocate and leverages insights to drive product decisions.* Participate and contribute in cross functional team as an active team member. Contributes to the collective learning of Philips, seeking to share knowledge globally; assesses and shares repeatable processes that can be leveraged across multiple projects ·* Manage effective communication with internal and external cross functional teams.* Effectively utilize service and project management tools for the logging, triage and classification of cases and time worked against a project in line with published work instructions, leading to resolution – remotely or onsite.* Resolve technical issues and offer proactive technical support ·* Monitoring of cases that has been assigned to ensure SLAs are being met for communication and resolution, escalating cases where SLA breach is approaching, and a case is unresolved.* Meeting project milestones and timelines for tasks / activities that has been assigned.* Negotiating and prioritizing, timelines, case load with various internal stakeholders and/or the support teams.* Work on root cause analysis of the incident when needed and work with Problem management team for further analysis.* Undertaking analysis of cases to identify recurring incidents that could be potentially due to quality of deployment during the project phase and liaising with Incident management, Problem management and other functional groups to ensure permanent resolution to these incident types* Participate project deployment and associated activities which may require working beyond business hours.* Work with the technical support team to optimize existing install bases with learnings from deployments**To succeed in this role, you’ll need a customer-first attitude and the following:*** Relevant degree in computer science or related technology with a minimum of 5 years overall experience with 3+ years hands-on experience supporting different customer* **Windows Server Administration experience preferred*** **Knowledge Oracle database, VMware, Hyper-V, Windows Server application and Network technologies preferred*** Awareness of or Familiarity with Radiological workflow, including DICOM, HL7 etc., preferred but not mandatory.* Proven proactive, self-starter with ability to assess complicated scenarios, determine action required, and engage appropriately to resolution* Proven ability to solve problems systematically and effectively, ensures high customer satisfaction* Self-driven, independent, humble and team spirited with learning aptitude.* Exhibits leadership through personal responsibility, accountability and teamwork.* Able to write client-side scripts like PowerShell, batch etc.**How we work at Philips**There are three core ways that define our ways of working - . We believe this enables us to deliver an outstanding experience to our customers and create the best place to work for people who share our passion.We know just how important direct interactions are and work is more engaging when we are more frequently face-to-face, and that we experience better collaboration which drives innovation. While we have many different types of roles across Philips most require a combination of in-person collaboration with colleagues and partners, usually at a Philips location, and individual focus time, which can be done remotely.Working at Philips is more than a job. It’s a calling to create a healthier society through meaningful work, focused on innovative, customer-first health technology solutions. Help us improve the health and well-being of billions of people, every year. Ultimately creating a career that no one could have planned for. Even you.Visit our careers website to explore what it’s like , read stories from our , find information about our and answers to some .locations: Petaling Jayatime type: Full timeposted on: Posted 12 Days AgoAt Philips, we believe that every human matters. As a global health-tech
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Technical Support Specialist

Kuala Lumpur, Kuala Lumpur Dentsply Sirona

Posted 4 days ago

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Job Description

Overview

Dentsply Sirona is the world’s largest manufacturer of professional dental products and technologies, with a 130-year history of innovation and service to the dental industry and patients worldwide. Dentsply Sirona develops, manufactures, and markets a comprehensive solutions offering including dental and oral health products as well as other consumable medical devices under a strong portfolio of world class brands. Dentsply Sirona’s products provide innovative, high-quality and effective solutions to advance patient care and deliver better and safer dentistry. Dentsply Sirona’s global headquarters is located in Charlotte, North Carolina, USA. The company’s shares are listed in the United States on NASDAQ under the symbol XRAY.


Working at Dentsply Sirona is about developing faster, performing better, shaping an industry, and making a difference by helping improve oral health worldwide.


Responsibilities – Technical Support to External Customers

  • Handle technical enquiries and provide professional technical advice to customers on product handling and recommendation.

  • Deliver product demonstration and on-site trouble shooting to customers to support sales.

  • Develop, deliver, and maintain technical curriculum and hands-on workshops to ensure the external customer on the proper user and good performance of dental materials of Prosthetic Strategic Business Unit.

  • Assess, evaluate, and upgrade the skill set of local technicians in using our products with appropriate training programs.

  • Collect regular customer feedback on their technical requests from ongoing customer visits.

  • Monitor product performance in the field from technical and quality perspective and assist technically on the management of local studies, trials, etc.

  • Validate customer complaints by testing the product samples with suspected problems and achieve solution.


Responsibilities – Sales & Marketing Support

  • Develop product and technical training program for existing internal sales, marketing, technical team and new hires.

  • Support trade shows and provide on-site product demonstration. Manage technical programs and events to support the sales and marketing goals.

  • Conduct planned customer visits in support sales and promotional initiatives.

  • Work with sales and marketing teams to identify and cultivate local KOLs to support and promote DENTSPLY products.

  • Build and maintain the positive relationship with KOLs, key accounts, technical training schools and universities by exchanging the latest industry knowledge and offering technical advice.

  • Actively interact with technicians in the market, to ensure updated and in-depth technical and market knowledge and share with marketing team.

  • Provide technical advice, review technical aspects of proposals, conduct testing and monitor feedback of existing and new launched products.

  • Review and assure the scientific quality of promotional materials and ensure the applicable legislation is observed.

  • Perform local competitors’ product analysis.

  • Provide advice on optimum product positioning in the local market.

  • Arrange required dental training materials, support maintenance and housekeeping of laboratory, equipment, and training materials of training centre to fulfil the compliance to standard laboratory safety standards and internal quality.


Knowledge, Skills & Experience
Education

  • College’s degree in relevant discipline or above.


Experience

  • At least 3 years relevant working experience of maintenance.

  • Relevant working experience and IT knowledge will be in advantage.


Specific Knowledge / Skills

  • Excellent customer service ethics and technical service orientation.

  • Good interpersonal skills and team spirit, and a strong sense of responsibility.

  • Good command of English, both in reading and speaking.

  • Good command of office software and relevant operational system.


Dentsply Sirona is an Equal Opportunity/ Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, sexual orientation, disability, or protected Veteran status. We appreciate your interest in Dentsply Sirona.


If you need assistance with completing the online application due to a disability, please send an accommodation request to Please be sure to include “Accommodation Request” in the subject.


Seniority level

  • Mid-Senior level


Employment type

  • Full-time


Job function

  • Information Technology


Industries

  • Medical Device

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Technical Support Specialist

Petaling Jaya, Selangor Philips

Posted 4 days ago

Job Viewed

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Job Description

Overview

Philips is a global leader in health technology, committed to improving billions of lives worldwide and striving to make the world healthier and more sustainable through innovation. Driven by the vision of a better tomorrow.

Job Title

Technical Support Specialist

Role summary

In this role, you have the opportunity to focus on delivering excellent healthcare informatics product service support expertise to customer and being there for customers when they need us most. The Technical Support Specialist - Healthcare Informatics is responsible for providing service support expertise to customers, ensuring high customer satisfaction. Activities include resolution of incidents, problems and services requests raised by customers (internal or external). The role provides a conduit between its area of expertise and the cross functional teams; comprising Philips EDI (Healthcare Informatics division) as represented by the Service Desk, Solutions Group, Project Office, EDI Sales and Management.

Key Responsibilities
  • Manage and maintain effective communication with customers in relation to logged service requests.
  • Manage effective communication with internal and external cross functional teams.
  • Effectively utilize service tools for the logging, triage and classification of cases in line with published work instructions, leading to resolution – remotely or onsite.
  • Monitoring of cases to ensure SLAs are being met for communication and resolution, escalating cases where SLA breach is approaching, and a case is unresolved
  • Negotiating and prioritizing case load with the Service Delivery Manager and/or the support team members.
  • Work on root cause analysis of the incident when needed and work with Problem management team or Subject Matter Expert for further analysis.
  • Undertaking analysis of cases to identify recurring incidents and liaising with Incident management, Problem management and other functional groups to ensure permanent resolution to these incident types
  • Participate in weekly rotating on-call responsibilities, providing 24/7 coverage.
  • Work with team to perform preventive maintenance.
  • Participate and contribute in cross functional team as an active team member
  • Scoping, designing, building, deploying and/or integrating solutions
  • Fulfilling software implementation deliverables such as detailed design documentation, system build, configuration and testing
  • Analyzes the unique business, technical and clinical customer requirements to design, build and/or integrate the most appropriate solution
  • Based on customer requirements, serves as a consultant to provide technical recommendations that best suit the environment.
  • Documentation of solutions to ensure support teams and other consultants can participate in support and onward development
  • Practices strong configuration management and version control
  • Execute activities as described in the Philips Excellence Process Framework
  • Manage and maintain effective communication with customers in relation to logged service requests and project deployment.
  • Mentors and trains customers to maintain their systems
  • Is a customer advocate and leverages insights to drive product decisions.
  • Participate and contribute in cross functional team as an active team member. Contributes to the collective learning of Philips, seeking to share knowledge globally; assesses and shares repeatable processes that can be leveraged across multiple projects
  • Manage effective communication with internal and external cross functional teams.
  • Effectively utilize service and project management tools for the logging, triage and classification of cases and time worked against a project in line with published work instructions, leading to resolution – remotely or onsite.
  • Resolve technical issues and offer proactive technical support
  • Monitoring of cases that has been assigned to ensure SLAs are being met for communication and resolution, escalating cases where SLA breach is approaching, and a case is unresolved.
  • Meeting project milestones and timelines for tasks / activities that has been assigned.
  • Negotiating and prioritizing, timelines, case load with various internal stakeholders and/or the support teams.
  • Work on root cause analysis of the incident when needed and work with Problem management team for further analysis.
  • Undertaking analysis of cases to identify recurring incidents that could be potentially due to quality of deployment during the project phase and liaising with Incident management, Problem management and other functional groups to ensure permanent resolution to these incident types
  • Participate project deployment and associated activities which may require working beyond business hours.
  • Work with the technical support team to optimize existing install bases with learnings from deployments
Qualifications
  • Relevant degree in computer science or related technology with a minimum of 5 years overall experience with 3+ years hands-on experience supporting different customer
  • Windows Server Administration experience preferred
  • Knowledge Oracle database, VMware, Hyper-V, Windows Server application and Network technologies preferred
  • Awareness of or Familiarity with Radiological workflow, including DICOM, HL7 etc., preferred but not mandatory.
  • Proven proactive, self-starter with ability to assess complicated scenarios, determine action required, and engage appropriately to resolution
  • Proven ability to solve problems systematically and effectively, ensures high customer satisfaction
  • Self-driven, independent, humble and team spirited with learning aptitude.
  • Exhibits leadership through personal responsibility, accountability and teamwork.
  • Able to write client-side scripts like PowerShell, batch etc.
How We Work At Philips

There are three core ways that define our ways of working - embracing flexibility, being at our best, and impactful collaboration. We believe this enables us to deliver an outstanding experience to our customers and create the best place to work for people who share our passion.

We know just how important direct interactions are and work is more engaging when we are more frequently face-to-face, and that we experience better collaboration which drives innovation. While we have many different types of roles across Philips most require a combination of in-person collaboration with colleagues and partners, usually at a Philips location, and individual focus time, which can be done remotely.

Why join Philips

Working at Philips is more than a job. It’s a calling to create a healthier society through meaningful work, focused on innovative, customer-first health technology solutions. Help us improve the health and well-being of billions of people, every year. Ultimately creating a career that no one could have planned for. Even you.

Visit our careers website to explore what it’s like working at Philips, read stories from our employee blog, find information about our recruitment process and answers to some frequently asked questions.

Job Details
  • Seniority level: Mid-Senior level
  • Employment type: Full-time
  • Job function: Information Technology
  • Industries: Hospitals and Health Care
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Technical Support Specialist

Subang Jaya, Selangor Proton New Energy Technology Sdn Bhd

Posted 4 days ago

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Job Description

Talent Acquisition (Automotive | Electric Vehicles) Job Responsibilities
  • Provide technical support to dealers, including online troubleshooting and on-site assistance when necessary
  • Monitor and manage technical issue reporting using system-based tools (e.g., DMS Technical Inquiry and Technical Field Reports), ensuring timely communication between PRO-NET and dealers.
  • Assist in monitoring and reviewing quality control measures implemented by HQ/R&D.
  • Support the development and implementation of effective reporting systems to improve communication between PRO-NET and dealers.
  • Attend to retail customer concerns related to technical issues as required.
  • Manage inventory and conduct routine audits of special tools and workshop equipment; recommend corrective actions when needed.
  • Prepare technical and training-related reports as assigned by the immediate superior.
  • Assist in organizing technical training sessions, field service actions, and provide administrative support when necessary.
Job Requirements
  • Degree in Automotive Technology, Mechanical Engineering, or a related field
  • Minimum 3 years of experience in aftersales technical support within the automotive industry. Exposure to Hybrid, BEV, PHEV, and MHEV technologies is an advantage.
  • Strong hands-on background in roles such as Diagnostic Technician, Senior Technician, Quality Controller (QC), or Foreman
  • Solid understanding of vehicle electrical systems, diagnostics, and repair procedures.
  • Excellent communication and customer-handling skills.
  • Capable of analyzing technical data and implementing continuous improvement strategies.
  • Proficient in writing clear and structured technical reports.
  • Agile, proactive, able to travel, and perform well under pressure.
  • Proficient in both English and Bahasa Malaysia (written and spoken); Mandarin proficiency is an added advantage.

Please be informed that only shortlisted candidates will be notified.

Seniority level
  • Associate
Employment type
  • Full-time
Job function
  • Other
Industries
  • Retail Motor Vehicles
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Technical Support Specialist

Kuala Lumpur, Kuala Lumpur Dentsply Sirona Brasil

Posted 7 days ago

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Job Description

Join to apply for the Technical Support Specialist role at Dentsply Sirona Brasil

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Dentsply Sirona is the world’s largest manufacturer of professional dental products and technologies, with a 130-year history of innovation and service to the dental industry and patients worldwide. Dentsply Sirona develops, manufactures, and markets a comprehensive solutions offering including dental and oral health products as well as other consumable medical devices under a strong portfolio of world class brands. Dentsply Sirona’s products provide innovative, high-quality and effective solutions to advance patient care and deliver better and safer dentistry. Dentsply Sirona’s global headquarters is located in Charlotte, North Carolina, USA. The company’s shares are listed in the United States on NASDAQ under the symbol XRAY.

Bringing out the best in people

As advanced as dentistry is today, we are dedicated to making it even better. Our people have a passion for innovation and are committed to applying it to improve dental care. We live and breathe high performance, working as one global team, bringing out the best in each other for the benefit of dental patients, and the professionals who serve them. If you want to grow and develop as a part of a team that is shaping an industry, then we’re looking for the best to join us.

Working At Dentsply Sirona You Are Able To

Develop faster - with our commitment to the best professional development.

Perform better - as part of a high-performance, empowering culture.

Shape an industry - with a market leader that continues to drive innovation.

Make a difference -by helping improve oral health worldwide.

Responsibilities

Technical Support to External Customers

  • Handle technical enquiries and provide professional technical advice to customers on product handling and recommendation.
  • Deliver product demonstration and on-site trouble shooting to customers to support sales.
  • Develop, deliver, and maintain technical curriculum and hands-on workshops to ensure the external customer on the proper user and good performance of dental materials of Prosthetic Strategic Business Unit.
  • Assess, evaluate, and upgrade the skill set of local technicians in using our products with appropriate training programs.
  • Collect regular customer feedback on their technical requests from ongoing customer visits.
  • Monitor product performance in the field from technical and quality perspective and assist technically on the management of local studies, trials, etc.
  • Validate customer complaints by testing the product samples with suspected problems and achieve solution.

Sales & Marketing Support

  • Develop product and technical training program for existing internal sales, marketing, technical team and new hires.
  • Support trade shows and provide on-site product demonstration. Manage technical programs and events to support the sales and marketing goals.
  • Conduct planned customer visits in support sales and promotional initiatives.
  • Work with sales and marketing teams to identify and cultivate local KOLs to support and promote DENTSPLY products.
  • Build and maintain the positive relationship with KOLs, key accounts, technical training schools and universities by exchanging the latest industry knowledge and offering technical advice.
  • Actively interact with technicians in the market, to ensure updated and in-depth technical and market knowledge and share with marketing team.
  • Provide technical advice, review technical aspects of proposals, conduct testing and monitor feedback of existing and new launched products.
  • Review and assure the scientific quality of promotional materials and ensure the applicable legislation is observed.
  • Perform local competitors’ product analysis.
  • Provide advice on optimum product positioning in the local market.
  • Arranged required dental training materials, support maintenance and housekeeping of laboratory, equipment, and training materials of training centre to fulfil the compliance to standard laboratory safety standards and internal quality.

Knowledge , Skills & Experience

Education

  • College’s degree in relevant discipline or above.

Experience

  • At least 3 years relevant working experience of maintenance.
  • Relevant working experience and IT knowledge will be in advantage.

Specific Knowledge /skills

  • Excellent customer service ethics and technical service orientation.
  • Good interpersonal skills and team spirit, and a strong sense of responsibility.
  • Good command of English, both in reading and speaking.
  • Good command of office software and relevant operational system.

Dentsply Sirona is an Equal Opportunity/ Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, sexual orientation, disability, or protected Veteran status. We appreciate your interest in Dentsply Sirona.

If you need assistance with completing the online application due to a disability, please send an accommodation request to Please be sure to include “Accommodation Request” in the subject.

Seniority level
  • Seniority level Mid-Senior level
Employment type
  • Employment type Full-time
Job function
  • Job function Information Technology
  • Industries Medical Equipment Manufacturing

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Technical Support Specialist

Exabytes Capital Group

Posted 24 days ago

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Job Description

We’re a company that is growing rapidly by the day, nurturing and grooming our team to achieve their career dreams. We are constantly on the lookout for exceptionally talented and passionate individuals to join our big family. If you’re one who is passionate, hardworking with drive, and wants to advance your career, there’s no better home for your potential than Exabytes!

Technical Support Specialist
  • Penang
  • Full Time
  • Technical
What You'll Do
  • Rescuing Websites: Quickly troubleshoot downtime, slow loading, and error messages to get customers back online.
  • Email Expert: Set up email accounts, resolve delivery issues, and ensure seamless communication.
  • Domain Master: Assist with domain registration, transfers, and management effortlessly.
  • cPanel Guru: Guide users through cPanel/WHM for file management, databases, and hosting essentials.
  • Support Superstar: Deliver friendly, efficient support via phone, email, and chat, ensuring every customer leaves happy.
What We're Looking For
  • Tech-Savvy: Strong knowledge of web hosting basics, including websites, domains, emails, and DNS.
  • Customer-Focused: Great communication skills with a genuine passion for helping others.
  • Problem-Solver: Skilled at diagnosing and fixing technical issues effectively.
  • Team Player: Works well with others and eager to learn and grow together.
  • Adaptable: Thrives in fast-paced environments and handles multiple tasks with ease.
GROW With Us
  • No. 1 Hosting Company in SEA: Join the leading web hosting provider in Southeast Asia.
  • Performance Incentives: Achieve KPIs and earn attractive incentives for your hard work.
  • Engaging Team Culture: Enjoy team-building activities and personal conversations with the CEO.
  • Career Growth Opportunities: Experience business trips and unlock broad career progression.
  • Customer Recognition: Be acknowledged through customer testimonials and feedback, with the satisfaction of solving key issues.
Dive into a dynamic role where you’ll tackle a wide range of technical challenges!

You’ll troubleshoot website issues, configure email, manage domains, and provide expert guidance to our customers. Your passion for technology and commitment to customer satisfaction will make you an invaluable part of our team.

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