218 Services jobs in Butterworth

Overview

Consultant, Marketing Services, Advisors and Consulting Services – Mastercard. Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia.

Mastercard Advisors is the leading global professional services firm focused exclusively on payments and provides payments consulting, information, analytics, and customized services to financial institutions and their merchant partners worldwide.

Role adapts traditional marketing expertise with AI-driven capabilities to deliver personalized, data-informed, scalable marketing strategies. The professional operates at the intersection of creativity, data, analytics and technology to deliver marketing solutions for financial institutions, governments, retailers and ecommerce clients in Southeast Asia.

• Be a part of the expansion of Managed Services in Southeast Asia for leading local and regional accounts, working closely with Business Development.
• Lead and integrate internal and external marketing technology (MarTech) to enable data-driven, automated marketing strategies that drive business impact.
• Deliver effective digital and integrated marketing strategies across channels to acquire new profitable accounts and optimize portfolios for financial institutions, retailers, ecommerce, and governments.
• Frame, package and design digital and integrated marketing solutions/products and manage delivery end-to-end to drive client performance.
• Identify key pain points and deliver strategic value and growth through digital marketing projects.
• Identify cost efficiencies and opportunities for scale and impact; manage external agencies and client engagements, including project cadence and P&L.
• Manage multiple internal and external stakeholders from inception to implementation and optimization.
• Support and manage go-to-market strategies in key Southeast Asia markets.
• Leverage artificial intelligence tools and data analytics to develop and optimize marketing strategies and campaigns, analyzing consumer behavior, market trends and large datasets for personalization.
• Design and implement AI-enhanced marketing strategies aligned with business goals; use predictive analytics and machine learning to forecast behavior and campaign performance.

• BA required; MBA preferred
• Experience at a large issuing bank in Asia Pacific and/or other sophisticated payments markets; retailer experience is a plus
• Performance and growth digital marketing experience in fintech and/or digital bank is beneficial
• Hands-on experience designing and delivering large-scale campaigns acquiring new customers and marketing to existing customers
• Comfortable in a remote managerial situation
• Acquainted with martech solutions; marketing consultancy experience preferred
• Strong business acumen and entrepreneurial spirit
• Excellent interpersonal, presentation and communications skills; strong team player with ability to work independently
• Travel required; approximately 50% (post-COVID)

All activities involving access to Mastercard assets, information, and networks come with inherent risk. Every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard’s security policies and practices
• Ensure the confidentiality and integrity of the information being accessed
• Report any suspected information security violation or breach
• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines

• Mid-Senior level

• Full-time

• Marketing and Sales

• Financial Services, IT Services and IT Consulting, and Technology, Information and Internet

Overview

Consultant, Marketing Services, Advisors and Consulting Services – Mastercard. Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia.

Mastercard Advisors is the leading global professional services firm focused exclusively on payments and provides payments consulting, information, analytics, and customized services to financial institutions and their merchant partners worldwide.

Role adapts traditional marketing expertise with AI-driven capabilities to deliver personalized, data-informed, scalable marketing strategies. The professional operates at the intersection of creativity, data, analytics and technology to deliver marketing solutions for financial institutions, governments, retailers and ecommerce clients in Southeast Asia.

• Be a part of the expansion of Managed Services in Southeast Asia for leading local and regional accounts, working closely with Business Development.
• Lead and integrate internal and external marketing technology (MarTech) to enable data-driven, automated marketing strategies that drive business impact.
• Deliver effective digital and integrated marketing strategies across channels to acquire new profitable accounts and optimize portfolios for financial institutions, retailers, ecommerce, and governments.
• Frame, package and design digital and integrated marketing solutions/products and manage delivery end-to-end to drive client performance.
• Identify key pain points and deliver strategic value and growth through digital marketing projects.
• Identify cost efficiencies and opportunities for scale and impact; manage external agencies and client engagements, including project cadence and P&L.
• Manage multiple internal and external stakeholders from inception to implementation and optimization.
• Support and manage go-to-market strategies in key Southeast Asia markets.
• Leverage artificial intelligence tools and data analytics to develop and optimize marketing strategies and campaigns, analyzing consumer behavior, market trends and large datasets for personalization.
• Design and implement AI-enhanced marketing strategies aligned with business goals; use predictive analytics and machine learning to forecast behavior and campaign performance.

• BA required; MBA preferred
• Experience at a large issuing bank in Asia Pacific and/or other sophisticated payments markets; retailer experience is a plus
• Performance and growth digital marketing experience in fintech and/or digital bank is beneficial
• Hands-on experience designing and delivering large-scale campaigns acquiring new customers and marketing to existing customers
• Comfortable in a remote managerial situation
• Acquainted with martech solutions; marketing consultancy experience preferred
• Strong business acumen and entrepreneurial spirit
• Excellent interpersonal, presentation and communications skills; strong team player with ability to work independently
• Travel required; approximately 50% (post-COVID)

All activities involving access to Mastercard assets, information, and networks come with inherent risk. Every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard’s security policies and practices
• Ensure the confidentiality and integrity of the information being accessed
• Report any suspected information security violation or breach
• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines

• Mid-Senior level

• Full-time

• Marketing and Sales

• Financial Services, IT Services and IT Consulting, and Technology, Information and Internet

This is an incredible opportunity to be part of a company that has been at the forefront of AI and high-performance data storage innovation for over two decades. DataDirect Networks (DDN) is a global market leader renowned for powering many of the world's most demanding AI data centers, in industries ranging from life sciences and healthcare to financial services, autonomous cars, Government, academia, research and manufacturing.

"DDN's A3I solutions are transforming the landscape of AI infrastructure." – IDC

“The real differentiator is DDN. I never hesitate to recommend DDN. DDN is the de facto name for AI Storage in high performance environments” - Marc Hamilton, VP, Solutions Architecture & Engineering | NVIDIA

DDN is the global leader in AI and multi-cloud data management at scale. Our cutting-edge data intelligence platform is designed to accelerate AI workloads, enabling organizations to extract maximum value from their data. With a proven track record of performance, reliability, and scalability, DDN empowers businesses to tackle the most challenging AI and data-intensive workloads with confidence.

Our success is driven by our unwavering commitment to innovation, customer-centricity, and a team of passionate professionals who bring their expertise and dedication to every project. This is a chance to make a significant impact at a company that is shaping the future of AI and data management.

Our commitment to innovation, customer success, and market leadership makes this an exciting and rewarding role for a driven professional looking to make a lasting impact in the world of AI and data storage.

Job Title:

Customer Success Services Engineer

Job Summary:

We are hiring Customer Success services engineer in Thailand .The primary responsibility of this position is to work with DDN customers, providing technical expertise

• configuring & tuning systems which have been designed by the pre-sales engineering team.
• customising solutions to help customers achieve their business objectives.
• providing advice and implementing technical solutions.
• troubleshooting, diagnosing issues and providing resolution as part of the wider DDN teams

A main objective of the role is working closely with the DDN PS installation, Support, and Engineering teams.

Expertise is required across the whole AI/HPC eco-system, including Storage, Networking & Compute (with accelerators).

There may be the requirement to perform these tasks by being physically on a customer site or these tasks may be performed remotely. In this position you may be required to remotely supervise partner technicians/engineers while they perform on site hardware installation tasks.

Principal duties and responsibilities for this role include but are not limited to:

• Serve as the technical point of contact for DDN's high-priority customers, ensuring swift installation and system stabilization.
• Proactively work on a variety of system issues, not limited to storage, to prevent and resolve escalations.
• Directly engage with customer technical leads to foster excellent communication, avoiding any potential setbacks.
• Utilize DDN's comprehensive toolset for diagnosing and resolving issues across networking, applications, computing, and storage.
• Conduct thorough analyses using networking diagnostics, log evaluations, and DDN's SIA (Storage Intelligent Analytics).
• Efficiently identify, document, and escalate bugs to the relevant engineering teams within DDN.
• Interface across Engineering groups to implement new features for reliability and ease of use
• Collaborate with engineering and product management to secure appropriate prioritization of issues.
• Develop and maintain best practice documentation and tools.
• Develop tools and interfaces to better integrate DDN data into customer environments.
• Organize knowledge resources to empower the wider DDN support team, enhancing their capabilities to resolve issues swiftly.
• Physically install hardware at a customer site. Supervise “smart hands” to do so if appropriate either on site or remotely.
• Remotely or on site, install, configure and tune software as required.
• Provide technical training for customer systems and prepare reports and other required customer documentation.
• Manage customer technical relationship to ensure the highest calibre customer satisfaction.
• The role includes travel to customer sites in APAC (this is usually at most 1 week per month).

• Must communicate (oral & written) fluently in English and Thai language
• This role requires at least 5 years of hands-on experience with AI/HPC system design, planning, implementation, managing & troubleshooting.
• This role requires at least 2 years of Linux Systems Administrator experience, preferably in AI/HPC environment.

Preferred Skills for this Role:

• Preferred experience with InfiniBand or NVIDIA based Ethernet networking.
• Preferred experience with Parallel file system Administration, such as Lustre, Spectrum Scale, BeeGFS, WekaFS.
• Preferred experience with Prometheus, Grafana & other monitoring & Log collection tools.
• Preferred experience with Kubernetes and container management frameworks such as Docker or Apptainer (formerly Singularity),

Qualifications :

• BSc or higher degree in Electrical Engineering, Computer Science, Mathematics, Sciences; or equivalent

DDN Core Competencies:

DDN has a very strong orientation towards these four characteristics and any successful employee will demonstrate these capabilities:

• Self-Starter - Takes independent action to identify and solve problems. Seeks out relevant information needed to make decisions. Gets involved with new initiatives.
• Success/Achievement Orientation - Delivers quality results consistently. Targets, achieves (or exceeds) measurable results. Sets challenging goals, focuses on critical priorities, and is accountable.
• Problem Solving - Recognizes problems and responds with a systematic assessment that identifies and addresses cause of issue. Practical, realistic, and resourceful.
• Innovative - Builds and improves key business processes that enhance the effectiveness of DDN. Generates new ideas, challenges the status quo, and solves problems creatively.

DataDirect Networks, Inc. is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, gender expression, transgender, sex stereotyping, sexual orientation, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.

This is an incredible opportunity to be part of a company that has been at the forefront of AI and high-performance data storage innovation for over two decades. DataDirect Networks (DDN) is a global market leader renowned for powering many of the world's most demanding AI data centers, in industries ranging from life sciences and healthcare to financial services, autonomous cars, Government, academia, research and manufacturing.

"DDN's A3I solutions are transforming the landscape of AI infrastructure." – IDC

“The real differentiator is DDN. I never hesitate to recommend DDN. DDN is the de facto name for AI Storage in high performance environments” - Marc Hamilton, VP, Solutions Architecture & Engineering | NVIDIA

DDN is the global leader in AI and multi-cloud data management at scale. Our cutting-edge data intelligence platform is designed to accelerate AI workloads, enabling organizations to extract maximum value from their data. With a proven track record of performance, reliability, and scalability, DDN empowers businesses to tackle the most challenging AI and data-intensive workloads with confidence.

Our success is driven by our unwavering commitment to innovation, customer-centricity, and a team of passionate professionals who bring their expertise and dedication to every project. This is a chance to make a significant impact at a company that is shaping the future of AI and data management.

Our commitment to innovation, customer success, and market leadership makes this an exciting and rewarding role for a driven professional looking to make a lasting impact in the world of AI and data storage.

Job Title:

Customer Success Services Engineer

Job Summary:

We are hiring Customer Success services engineer in Thailand .The primary responsibility of this position is to work with DDN customers, providing technical expertise

• configuring & tuning systems which have been designed by the pre-sales engineering team.
• customising solutions to help customers achieve their business objectives.
• providing advice and implementing technical solutions.
• troubleshooting, diagnosing issues and providing resolution as part of the wider DDN teams

A main objective of the role is working closely with the DDN PS installation, Support, and Engineering teams.

Expertise is required across the whole AI/HPC eco-system, including Storage, Networking & Compute (with accelerators).

There may be the requirement to perform these tasks by being physically on a customer site or these tasks may be performed remotely. In this position you may be required to remotely supervise partner technicians/engineers while they perform on site hardware installation tasks.

Principal duties and responsibilities for this role include but are not limited to:

• Serve as the technical point of contact for DDN's high-priority customers, ensuring swift installation and system stabilization.
• Proactively work on a variety of system issues, not limited to storage, to prevent and resolve escalations.
• Directly engage with customer technical leads to foster excellent communication, avoiding any potential setbacks.
• Utilize DDN's comprehensive toolset for diagnosing and resolving issues across networking, applications, computing, and storage.
• Conduct thorough analyses using networking diagnostics, log evaluations, and DDN's SIA (Storage Intelligent Analytics).
• Efficiently identify, document, and escalate bugs to the relevant engineering teams within DDN.
• Interface across Engineering groups to implement new features for reliability and ease of use
• Collaborate with engineering and product management to secure appropriate prioritization of issues.
• Develop and maintain best practice documentation and tools.
• Develop tools and interfaces to better integrate DDN data into customer environments.
• Organize knowledge resources to empower the wider DDN support team, enhancing their capabilities to resolve issues swiftly.
• Physically install hardware at a customer site. Supervise “smart hands” to do so if appropriate either on site or remotely.
• Remotely or on site, install, configure and tune software as required.
• Provide technical training for customer systems and prepare reports and other required customer documentation.
• Manage customer technical relationship to ensure the highest calibre customer satisfaction.
• The role includes travel to customer sites in APAC (this is usually at most 1 week per month).

• Must communicate (oral & written) fluently in English and Thai language
• This role requires at least 5 years of hands-on experience with AI/HPC system design, planning, implementation, managing & troubleshooting.
• This role requires at least 2 years of Linux Systems Administrator experience, preferably in AI/HPC environment.

Preferred Skills for this Role:

• Preferred experience with InfiniBand or NVIDIA based Ethernet networking.
• Preferred experience with Parallel file system Administration, such as Lustre, Spectrum Scale, BeeGFS, WekaFS.
• Preferred experience with Prometheus, Grafana & other monitoring & Log collection tools.
• Preferred experience with Kubernetes and container management frameworks such as Docker or Apptainer (formerly Singularity),

Qualifications :

• BSc or higher degree in Electrical Engineering, Computer Science, Mathematics, Sciences; or equivalent

DDN Core Competencies:

DDN has a very strong orientation towards these four characteristics and any successful employee will demonstrate these capabilities:

• Self-Starter - Takes independent action to identify and solve problems. Seeks out relevant information needed to make decisions. Gets involved with new initiatives.
• Success/Achievement Orientation - Delivers quality results consistently. Targets, achieves (or exceeds) measurable results. Sets challenging goals, focuses on critical priorities, and is accountable.
• Problem Solving - Recognizes problems and responds with a systematic assessment that identifies and addresses cause of issue. Practical, realistic, and resourceful.
• Innovative - Builds and improves key business processes that enhance the effectiveness of DDN. Generates new ideas, challenges the status quo, and solves problems creatively.

DataDirect Networks, Inc. is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, gender expression, transgender, sex stereotyping, sexual orientation, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.

Overview

In Schneider Electric everything we do promotes progress and sustainability for all — our colleagues, customers, partners, and the communities and societies where we live and work. From the products, software, and services driving the digital transformation of energy management and automation to corporate citizenship and volunteer activities, we make an impact by helping people and organizations become more resilient and efficient, more electric and digital.

We are seeking a dedicated and proactive Service Delivery Specialist with fluency in Japanese to remotely support East Asia employees and the HR operation team from Malaysia. The role primarily involves providing efficient and effective HR services to internal stakeholders, collaborating closely with the country HR operations and payroll team while ensuring compliance with company policies and procedures on various HR functions and operational excellence. The successful candidate will play a key role in delivering high-quality HR support and services to our organization.

• Manage the end-to-end employee lifecycle processes, including onboarding, offboarding, and employee data management.
• Collaborate closely with the country HR operations and payroll team, advising and supporting on time/attendance/OT, leave systems, payroll, and statutory compliance matters.
• Administer employee benefits programs and address benefits-related inquiries in collaboration with the HR team.
• Ensure compliance with local labor laws and HR regulations.
• Address employee inquiries and issues through a ticketing system, ensuring timely resolution and exceptional service delivery.
• Actively identify improvement opportunities, maintain operational excellence, and promote standardized processes.
• Collaborate with cross-functional teams to streamline HR processes and enhance service delivery efficiency.
• Contribute to the development and improvement of HR service delivery processes and workflows to enhance efficiency and employee experience.
• Participate in ad hoc projects and activities as required to support HR operations.

• Bachelor’s degree in HR management, business administration, or related field.
• Proficiency in Japanese: Demonstrated business-level fluency in both written and spoken Japanese is essential for effective communication and collaboration.
• Digital Automation Tools: Familiarity with digital automation platforms and tools is an advantage.
• Japanese Statutory Knowledge: Ability to comprehend Japanese statutory requirements, with guidance and support from team members, is beneficial.
• Cross-Cultural Experience: Prior experience working with Japanese companies or colleagues, particularly in high-context communication environments, is highly valued.
• Strong organizational skills with the ability to prioritize and manage multiple tasks effectively.
• Project management skills to drive digital service delivery initiatives.
• Digital mindset and proactiveness, embracing and driving digital transformation within service delivery processes.
• Continuous improvement mindset, optimizing digital service delivery processes, including identifying automation opportunities, and enhancing self-service capabilities for stakeholders.
• Excellent communication and interpersonal skills to effectively engage with both internal teams and external stakeholders.
• Proven experience in HR service delivery, preferably in a multinational environment, would be an advantage.
• Strong understanding of HR processes, payroll, and benefits administration would be an advantage.
• Fresh graduates are encouraged to apply.

• Global Family Leave
• Comprehensive medical coverage for employee and dependents
• Worldwide Employee Stock Ownership
• …and more!

You must submit an online application to be considered for any position with us. This position will be posted until filled. Schneider Electric is an Equal Opportunity Employer and we are committed to championing inclusivity in everything we do. We provide equitable opportunities to everyone, everywhere, and uphold our Trust Charter as part of our ethics, safety, sustainability, quality and cybersecurity commitments. For more information about our Trust Charter, please visit the official site.