What Jobs are available for Senior Representative Positions in Selangor?

Key Responsibilities:

- To develop strong dealer channel base for sales on range of existing products (Lubricants, Tyre, Battery etc) in assigned territory.

- To maintain strong relationship with customers, advise them regarding company new products, pricing and promotion.

- Ensure collection of debts in a timely manner.

- Provide high quality sales service and after sales services to the customers.

- Implement action plans (e.g. make regular calls/visits, take orders, etc.) to achieve the sales target set by the company.

- Execute continuous improvement activities to enhance sales processes, sales plans, customer satisfaction and collection.



Job Requirements:

- Candidate must possess at least a SPM at any field.

- Candidate must possess driving license and own car.

- At least 1 year of sales working experiences in the Lubricant industry / Automation spare part.

- Hard working, self-motivated, results oriented and honest.

- Able to speak Mandarin is an added advantage as need to communicate with Mandarin-speaking customers.

At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You'll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.
**A Day in the Life**
**Responsibilities may include the following and other duties may be assigned:**
+ Conduct remote outreach to customers and hospitals to promote and sell Medtronic products.
+ Generate sales leads through phone calls, emails, and virtual meetings.
+ Maintain and grow relationships with existing accounts while identifying new opportunities.
+ Support the Remote Sales Manager in executing the remote sales strategy.
+ Track and report sales activities and customer interactions regularly.
+ Collaborate with internal teams to ensure customer needs are met efficiently.
+ Stay informed about product updates and industry trends to effectively communicate value propositions.
+ Meet or exceed assigned sales targets through proactive engagement and follow-ups.
**Required Knowledge and Experience:**
+ Bachelor's degree preferred (Biomedical Engineering)
+ Minimum 2 years of experience in sales or customer service, preferably in healthcare or medical devices
+ Proficiency in English and local languages for effective communication
+ Familiarity with CRM tools and remote communication platforms is a plus
+ Strong communication and interpersonal skills.
+ Ability to work independently and manage time effectively.
+ Customer-focused mindset with a drive to achieve sales goals.
+ Basic analytical skills to track performance and identify opportunities.
+ Comfortable using digital tools and platforms for remote engagement.
**Physical Job Requirements**
The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position. 
**Benefits & Compensation**
**Medtronic offers a competitive Salary and flexible Benefits Package**
A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.
**About Medtronic**
We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.
Our Mission - to alleviate pain, restore health, and extend life - unites a global team of 95,000+ passionate people.
We are engineers at heart- putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.
Learn more about our business, mission, and our commitment to diversity here ( lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.
Our Mission - to alleviate pain, restore health, and extend life - unites a global team of 95,000+ passionate people.
We are engineers at heart- putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.
**We change lives** . Each team member, each day, helps to improve and redefine how the world treats the most pressing health conditions, from heart disease to diabetes. Our industry leadership comes from the passion and ingenuity of our people. That's who we are. Working alongside one another, we use science, medicine, and a profound understanding of the human body to build extraordinary technologies that can transform lives.
**We build extraordinary solutions as one team** . With one Medtronic Mindset defining how we work. Speed and decisiveness run through our DNA. Diverse perspectives inspire our bold answers to any challenge that comes our way. And we deliver results the right way, breakthrough after patient breakthrough.
**This life-changing career is yours to engineer** . By bringing your ambitious ideas, unique perspective and contributions, you will.
+ **Build** a better future, amplifying your impact on the causes that matter to you and the world
+ **Grow** a career reflective of your passion and abilities
+ **Connect** to a dynamic and inclusive culture that welcomes the challenge of life-long learning
These commitments set our team apart from the rest:
**Experiences that put people first** . Respect for people is the hallmark of our humanity. It fuels our team to positively impact even a single life. And it means we put our people first at Medtronic as well, creating a culture of belonging and always pushing to get you the career-building resources you need.
**Life-transforming technologies** . No matter your role, you contribute to technologies that transform lives. What we build empowers patients to live life on their terms.
**Better outcomes for our world** . Here, it's about more than the bottom line. Our Mission to improve human welfare drives us. We advance healthcare, society, and equity with every design, inside and outside our walls.
**Insight-driven care** . Fresh viewpoints. Cutting-edge AI, data, and automation. You're shaping the future of healthcare technology and defining the next generation of breakthroughs in care
It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities.
For sales reps and other patient facing field employees, going into a healthcare setting is considered an essential function of the job and we expect our employees to comply with all credentialing requirements at the hospitals or clinics they support.
This employer participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here ( .
For updates on job applications, please go to the candidate login page and sign in to check your application status.
If you need assistance completing your application please email
To request removal of your personal information from our systems please email

This is Energizer Holdings, Inc.
Energizer Holdings responsibly creates products to make lives easier and more enjoyable. To do this, we lean into our culture as an organization - we win together, while serving each other, with a willingness to act boldly, all while doing right. Our colleagues hail from all backgrounds, nationalities and walks of life, but our shared mission and purpose make us one team. Because we're a global organization, you will always have opportunities to learn, grow and develop in your career. We support flexible working arrangements wherever possible.
Position Summary
The Sales Representative drives sales growth by achieving targets, expanding distribution, and ensuring strong in-store execution for Energizer products across assigned areas.
Responsibilities
**Key Responsibilities:**
+ Manage and grow sales of Energizer products (e.g., batteries, flashlights, portable lighting, light bulbs, auto care) within the assigned area.
+ Build and maintain strong relationships with retailers, distributors, and key trade partners.
+ Execute daily store visits to ensure optimal product visibility, stock availability, and point-of-sale (POS) compliance.
+ Implement trade marketing programs, promotions, and merchandising standards according to brand guidelines.
+ Achieve monthly and quarterly sales targets and KPIs as set by the Sales Manager.
+ Monitor competitor activity and provide feedback on pricing, promotions, and market trends.
+ Ensure timely order taking from customers.
+ Utilize SFA (Sales Force Automation) tools for accurate reporting of sales activities, stock levels, and customer feedback.
+ Support the execution of in-store displays and promotional campaigns to drive sell-out.
+ Collaborate with supply chain teams and warehouse to ensure smooth operations and product availability.
**Additional**
+ **Ad hoc compilation of forecast quantities for merchandising needs.**
+ **Handle small key accounts and support their sales growth.**
What we are looking for
+ Proven success in the sales cycle from planning to closing.
+ Strong communication, interpersonal, and organizational skills.
+ Good command of written and spoken English.
+ Ability to travel, including inter-state travel for some roles.
+ Independence in managing key accounts with minimal supervision.
Come join us!
Energizer is an equal opportunity employer, and we prohibit discrimination based on age, color, disability, marital or parental status, veteran status, national origin, race, religion, sex, sexual orientation, gender identity or any other legally protected status in accordance with applicable federal, state and local laws.

At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You'll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.
**A Day in the Life**
**Responsibilities may include the following and other duties may be assigned:**
+ Conduct remote outreach to customers and hospitals to promote and sell Medtronic products.
+ Generate sales leads through phone calls, emails, and virtual meetings.
+ Maintain and grow relationships with existing accounts while identifying new opportunities.
+ Support the Remote Sales Manager in executing the remote sales strategy.
+ Track and report sales activities and customer interactions regularly.
+ Collaborate with internal teams to ensure customer needs are met efficiently.
+ Stay informed about product updates and industry trends to effectively communicate value propositions.
+ Meet or exceed assigned sales targets through proactive engagement and follow-ups.
**Required Knowledge and Experience:**
+ Bachelor's degree preferred (Biomedical Engineering)
+ Minimum 2 years of experience in sales or customer service, preferably in healthcare or medical devices
+ Proficiency in English and local languages for effective communication
+ Familiarity with CRM tools and remote communication platforms is a plus
+ Strong communication and interpersonal skills.
+ Ability to work independently and manage time effectively.
+ Customer-focused mindset with a drive to achieve sales goals.
+ Basic analytical skills to track performance and identify opportunities.
+ Comfortable using digital tools and platforms for remote engagement.
**Physical Job Requirements**
The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position. 
**Benefits & Compensation**
**Medtronic offers a competitive Salary and flexible Benefits Package**
A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.
**About Medtronic**
We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.
Our Mission - to alleviate pain, restore health, and extend life - unites a global team of 95,000+ passionate people.
We are engineers at heart- putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.
Learn more about our business, mission, and our commitment to diversity here ( lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.
Our Mission - to alleviate pain, restore health, and extend life - unites a global team of 95,000+ passionate people.
We are engineers at heart- putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.
**We change lives** . Each team member, each day, helps to improve and redefine how the world treats the most pressing health conditions, from heart disease to diabetes. Our industry leadership comes from the passion and ingenuity of our people. That's who we are. Working alongside one another, we use science, medicine, and a profound understanding of the human body to build extraordinary technologies that can transform lives.
**We build extraordinary solutions as one team** . With one Medtronic Mindset defining how we work. Speed and decisiveness run through our DNA. Diverse perspectives inspire our bold answers to any challenge that comes our way. And we deliver results the right way, breakthrough after patient breakthrough.
**This life-changing career is yours to engineer** . By bringing your ambitious ideas, unique perspective and contributions, you will.
+ **Build** a better future, amplifying your impact on the causes that matter to you and the world
+ **Grow** a career reflective of your passion and abilities
+ **Connect** to a dynamic and inclusive culture that welcomes the challenge of life-long learning
These commitments set our team apart from the rest:
**Experiences that put people first** . Respect for people is the hallmark of our humanity. It fuels our team to positively impact even a single life. And it means we put our people first at Medtronic as well, creating a culture of belonging and always pushing to get you the career-building resources you need.
**Life-transforming technologies** . No matter your role, you contribute to technologies that transform lives. What we build empowers patients to live life on their terms.
**Better outcomes for our world** . Here, it's about more than the bottom line. Our Mission to improve human welfare drives us. We advance healthcare, society, and equity with every design, inside and outside our walls.
**Insight-driven care** . Fresh viewpoints. Cutting-edge AI, data, and automation. You're shaping the future of healthcare technology and defining the next generation of breakthroughs in care
It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities.
For sales reps and other patient facing field employees, going into a healthcare setting is considered an essential function of the job and we expect our employees to comply with all credentialing requirements at the hospitals or clinics they support.
This employer participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here ( .
For updates on job applications, please go to the candidate login page and sign in to check your application status.
If you need assistance completing your application please email
To request removal of your personal information from our systems please email

**Business Outcomes:**
+ Increased sales of Abbott products, and increased market share in brand / product.
+ Increased HCP awareness and preference/recommendations for Abbott products.
+ Increased demand for Abbott products within territory.
+ Increased brand relevance and usage in healthcare institutions.
+ Continuous improvement through innovative, multichannel touchpoint activities to access and influence HCP brand adoption.
**Main Responsibilities:**
+ Understand the market and category opportunities within territory to identify opportunities for market share growth at the customer/account level.
+ Maintain deep, current knowledge about medical and nutritional science, the evolving healthcare landscape, and emerging digital trends to support selling and educating a broad and deep network of HCPs about Abbott products.
+ Develop and execute on multichannel customer engagement plans that generate demand for Abbott brand product and grow recommendation and market share.
+ Leverage information about customer segmentation, type and behaviors to inform customer engagement and account management strategies.
+ Develop and maintain strong relationships with HCPs throughout the customer account, at different levels of responsibility and influence using existing relationships with HCPs and others to expand customer network.
+ Secure commitment to recommend Abbott products as the brand of choice by increasing HCP knowledge about the role and importance of nutrition on patient quality of life at key points throughout the patient care journey; and the role of Abbott's products in increasing quality nutrition through consultative selling dialogues.
+ Define and deliver 'Unique Value Proposition' from the HCP's perspective (including but not limited to the positioning of Abbott brand products) by continuously uncovering the needs and priorities of individual HCPs using multichannel touchpoints and engagement activities.
+ Driving growth and market share in targeted Hospitals/Clinics by influencing HCP behaviors (tendency to recommend) without authority.
+ Resolving challenges related to HCP knowledge of nutrition importance/practice, and policy barriers, to drive recommendation of nutrition products.
+ Gaining access to HCPs through multiple engagement channels (digital, remote/virtual, in-person).
+ Defining and delivering 'value' beyond the product, customized to the needs and preferences of the HCP.
+ Leveraging digital platforms to drive and support customer engagement while at the same time educating and influencing customers to adopt new ways of interacting.
+ Managing HCP resistance to recognizing the importance of nutritional intervention, and the nutritional superiority of Abbott brand products.
+ Influencing patient choice without direct patient contact (HCP rep has no direct interface with patients except in ward meetings).
**Requirements:**
+ Degree in Science or equivalent. Nutritionists and Dietitians are encouraged to apply.
+ Excellent communication skills and able to communicate with all levels of hierarchy.
+ Computer literacy, especially in Microsoft software to an intermediate level, Word, Excel and Power Point.
+ Has adequate knowledge and/or skills to perform effectively on the job
+ Ability to work as part of a team
+ Pharmaceutical or nutrition sales or sales experience in relevant industry will be an added advantage.
+ Willing to travel to outstation
An Equal Opportunity Employer
Abbot welcomes and encourages diversity in our workforce.
We provide reasonable accommodation to qualified individuals with disabilities.
To request accommodation, please call or email

At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You'll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.
**A Day in the Life**
We seek out and hire a diverse workforce at every level: We need fresh ideas and inclusive insights to continue to be an innovative industry leader - that's why we make it a point to seek out, attract and develop employees who are patient-centric, passionate, and who represent the same wide variety of life experiences as our patients.
**Responsibilities may include the following and other duties may be assigned:**
+ Promotes and sells Medtronic's products and services within an assigned geographic area and /or specific customer accounts to meet or exceed sales targets.
+ Responsible for developing, building, and strengthening long-term relationships with stakeholders including distributors and healthcare professionals.
+ Responsible for pursuing leads, assessing needs and providing product services to maximize the benefits derived from Medtronic's products and/or services.
+ Promotes and establishes education of the company's products and/or services.
+ Conducts market research including customers and competitors activities.
+ Implements market development plans/strategies and changes as needed.
+ Communicates customer feedback on new products and/or modifications to existing products or applications to internal stakeholders including R&D, Operations and Marketing.
**Required Knowledge and Experience:**
+ Requires advanced knowledge of job area typically obtained through education combined with broad sales experience.
+ Career-level sales representatives, who are fully qualified, experienced professionals.
+ Requires a bachelor's degree and a minimum of 5 years of relevant experience
**Physical Job Requirements**
The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position. 
**Benefits & Compensation**
**Medtronic offers a competitive Salary and flexible Benefits Package**
A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.
**About Medtronic**
We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.
Our Mission - to alleviate pain, restore health, and extend life - unites a global team of 95,000+ passionate people.
We are engineers at heart- putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.
Learn more about our business, mission, and our commitment to diversity here ( lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.
Our Mission - to alleviate pain, restore health, and extend life - unites a global team of 95,000+ passionate people.
We are engineers at heart- putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.
**We change lives** . Each team member, each day, helps to improve and redefine how the world treats the most pressing health conditions, from heart disease to diabetes. Our industry leadership comes from the passion and ingenuity of our people. That's who we are. Working alongside one another, we use science, medicine, and a profound understanding of the human body to build extraordinary technologies that can transform lives.
**We build extraordinary solutions as one team** . With one Medtronic Mindset defining how we work. Speed and decisiveness run through our DNA. Diverse perspectives inspire our bold answers to any challenge that comes our way. And we deliver results the right way, breakthrough after patient breakthrough.
**This life-changing career is yours to engineer** . By bringing your ambitious ideas, unique perspective and contributions, you will.
+ **Build** a better future, amplifying your impact on the causes that matter to you and the world
+ **Grow** a career reflective of your passion and abilities
+ **Connect** to a dynamic and inclusive culture that welcomes the challenge of life-long learning
These commitments set our team apart from the rest:
**Experiences that put people first** . Respect for people is the hallmark of our humanity. It fuels our team to positively impact even a single life. And it means we put our people first at Medtronic as well, creating a culture of belonging and always pushing to get you the career-building resources you need.
**Life-transforming technologies** . No matter your role, you contribute to technologies that transform lives. What we build empowers patients to live life on their terms.
**Better outcomes for our world** . Here, it's about more than the bottom line. Our Mission to improve human welfare drives us. We advance healthcare, society, and equity with every design, inside and outside our walls.
**Insight-driven care** . Fresh viewpoints. Cutting-edge AI, data, and automation. You're shaping the future of healthcare technology and defining the next generation of breakthroughs in care
It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities.
For sales reps and other patient facing field employees, going into a healthcare setting is considered an essential function of the job and we expect our employees to comply with all credentialing requirements at the hospitals or clinics they support.
This employer participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here ( .
For updates on job applications, please go to the candidate login page and sign in to check your application status.
If you need assistance completing your application please email
To request removal of your personal information from our systems please email

**About Us**
**Veralto**
Veralto launched in October 2023 as a $5 billion global leader in essential technologies with a bold vision for creating an enduring positive impact for the world. Our opening companies ( are building on a long-standing legacy of success, innovation, and deep customer trust as they work to create a safer, cleaner, more vibrant future. Veralto is headquartered in Waltham, Massachusetts with 13 operating companies and 300+ locations worldwide. Our global team of 16,000 associates is committed to making an enduring positive impact on the world united by a powerful purpose. Safeguarding the World's Most Vital Resources
Verlato's Water Quality Companies' - Hach, Chemtreat, Trojan Technologies, OTT Hydromet, Sea-Bird Scientific, McCrometer, XOS & Aquatic Informatics- helps to manage, treat, purity & protect the global water supply from municipal & wastewater treatment facilities to lakes, rivers, watersheds, and oceans
Our Product Identification companies - Videojet, Esko, X-rite, Linx, and Pantone help package and protect the world's food, medicine, and essentials by tracing and authenticating billions of goods that travel the global supply chain daily.
Please login to our site - QUALITY PLATFORM**
Water Quality ('WQ") Platform is part of the Environmental & Applied Solutions reporting segment and is a global leader in water quality analysis and treatment, providing instrumentation and disinfection systems to help analyze and manage the quality of ultra-pure water, portable water, wastewater, groundwater, and ocean water in residential, commercial, industrial, and natural resource applications. Our water quality business provides products under a variety of brands, including Hach ( , Trojan Technologies ( , McCrometer ( and ChemTreat ( . WQ Asia has sales offices in India, Australia, New Zealand, Singapore, South Korea, Thailand, Malaysia, Indonesia, Vietnam, and the Philippines.
**ROLE DESCRIPTION**
Water Quality (WQ) Platform Asia is looking for an After Market Representative who will work with the ANZ Sales Teams in Malaysia to achieve breakthrough growth with our existing / potential customers. As a member of the WQ ANZ Sales team, this individual uses the tools and methods of VES to solve problems and implement process improvements to achieve key business objectives.
**What You'll Be Doing** _(Job Responsibilities)_
+ Create and pursue leads from various sources and convert them into offers to order to sales in timebound manner by engaging customers through digital modes (telephone/ emails).
+ Will have monthly targets for order booking and shipping.
+ The variable incentive will be linked to orders/shipment numbers. The activities involved in delivering the results will comprise of:
+ Engaging telephonically customers' Technical and procurement functions for sale of lab instrumentations and reagents.
+ Convincing customers of Hach product features and comparison with competition
+ On time offer preparation for different types of opportunities - Govt/ Muni, Industrial, service etc.
+ Replying queries to customers on offers and other details related to our products.
+ Ensuring order shipment to customer by working together with Finance and Supply Chain teams
+ Implement Tele calling initiative to generate leads for instrumentation and reagents business in your respective market.
+ Leveraging CRM (Sales force.com = SFDC) for data collection and putting together basic data tables and analysis of customers for creating strategies for growing sales
+ Implementing daily analysis and driving Daily management/ visual management rhythms for booking- shipping -receivables
+ Own and manage Funnel in SFDC for assigned territory.
+ Foster good relationship with external and internal customers.
**What We Are Looking For** **_(Skills & Qualifications)_**
+ 3-8 years of experience in field sales / inside sales roles (preferably in life science/analytical/water quality industry).
+ Degree in Chemistry / Scientific education background would be an added advantage.
+ Above average English fluency (preferably experience with different English accent).
+ Proactive and action oriented, with strong problem-solving abilities.
+ Past experience in with reputed multinational organizations working in a process driven environment with experience in using CRM in a disciplined manner.
+ Hands-on and detail-oriented but also able to see the big picture.
+ Very customer focused and strong interpersonal and communications skills.
+ Independent worker, capable of operating in a fast-moving, ever-changing environment and able to effectively deal with difficult situations.
+ Strong quantitative and qualitative analytical abilities.
+ Open to 360 communication feedback.
**What's In It for You**
+ You will play an integral part in shaping the OpCo and the whole platform's business in Asia, one of strongest and highly visible region with many untapped opportunities.
+ You will work with a team where the goal is to create an environment of continuous-improvement, wellness, and open, honest, two-way communication.
Diversity, Equity, and Inclusion | Veralto ( : At Veralto, we are dedicated to building and sustaining a truly diverse and inclusive culture. These are not just words on a page-Diversity and Inclusion is a top priority for the company, and it ties deeply to each of our core values. Veralto and all Veralto Companies are equal opportunity employers that evaluate applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law.
At Veralto, we value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.
**Unsolicited Assistance**
We do not accept unsolicited assistance from any headhunters or recruitment firms for any of our job openings. All resumes or profiles submitted by search firms to any employee at any of the Veralto companies ( , in any form without a valid, signed search agreement in place for the specific position, approved by Talent Acquisition, will be deemed the sole property of Veralto and its companies. No fee will be paid in the event the candidate is hired by Veralto and its companies because of the unsolicited referral.
Veralto and all Veralto Companies are committed to equal opportunity regardless of race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law. We value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.

**Work Schedule**
Standard (Mon-Fri)
**Environmental Conditions**
Office
**Job Description**
Position Summary:
This role is a Southeast Asia Customer Service role and you will report to the Customer Service, Supervisor. You will drive ownership and responsibility for the day-to-day order fulfillment tasks and provide Excellent Services to our Customers and Channel Partners. You are professional, accountable, Customer centric (Customers First mentality) and enjoy working in a fast-paced matrixed environment.
**Key Responsibilities:**
+ You will be the main contact window for customer, channel partner and team member through phone, email, and or meeting mode of communication. You will act like an Account Management by providing proactive communication on any changes or delays and provide alternate options/solutions.
+ You respond optimally and efficiently to customers inquiries, ranging from quotation, orders, product availability, pricing, delivery, billing, return/replacement, complaints and other forms of documentation (e.g. proof of delivery, etc). This includes preparation of vital documentation to complete the order transactions in a timely manner.
+ Have close interlocks with other functions such as Sales, Supply Chain & Global Factories to meet Customer's expectations, as well as work with Finance on Accounts Receivables (AR), Accounts Payables (AP) issues and follow up where needed.
+ Drive the Order to Cash process, including processes such as order creation, order status communication, purchase order processing, payment & LC handling, preparation of shipping documents and coordination with logistics, distribution, and forwarders on shipments, billing and invoicing
+ Responsible to meet Operational Excellence targets by meeting Key Performance Index and Service Level Agreements.
+ Participate in process improvement when needed and ensure documentation and order processes are in line with corporate guidelines and compliance.
+ Comfortable working across borders, time zones, and cultures, dealing with a variety of global stakeholders
+ Accountable to maintain accurate records of orders, inventory, and shipments.
+ Prepare reports on order status / ad-hoc meeting.
**Our ideal candidate embodies the following traits and values to be successful in the role:**
+ Passionate about improving Customer Allegiance Score (CAS).
+ Curious and accept continuous process improvement.
+ Self-Starter and quick learner.
+ Positive and greet changes as opportunities.
+ Able to work independently, as well as collaborate with peers to work towards a common goal.
+ Multi-task efficiently in a fast-paced environment.
+ Communicate with others openly, respectfully and positively in a professional manner.
**Required and/or Preferred Qualifications from you:**
+ Diploma in Logistics/Supply Chain/Life Science or relevant major
+ 2+ years of experience in Customer Service function
+ Candidate to be customer service oriented and excellence in phone and email etiquette skills.
+ Proficiency in ERP like SAP, E1 (Oracle), & MS Office Preferred.
+ International Trading Knowledge
+ Fluent in both spoken and written English, Bhasa Melayu, additional language skills such as Mandarin, Bhasa Indonesian, Thai, Vietnamese are a plus
+ Possess attentive listening and problem-solving skills.
Competencies:
+ Demonstrates the ability to operate in a fast paced, multi-tasking environment.
+ Focuses and anticipates the needs of external and internal customers. Owns the customer experience and consistently delivers on commitments.
+ Accuracy is required in performing all functions of this position.
+ Self-starter with enthusiasm and positive outlook. Initiative and good organization skills are extremely valuable to ensure good customer service.
+ Passionately curious. Sees things from new angles, questions assumptions and conventional thinking.
+ Resilient and not afraid of changes. Loves taking on difficult challenges and resolving it.
**Benefits**
We offer competitive remuneration, annual incentive plan bonus, healthcare, and a range of employee benefits. Thermo Fisher Scientific offers employment with an innovative, forward-thinking organization, and outstanding career and development prospects. We offer an exciting company culture that stands for integrity, intensity, involvement, and innovation!
Thermo Fisher Scientific is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, creed, religion, color, national or ethnic origin, citizenship, sex, sexual orientation, gender identity and expression, genetic information, veteran status, age or disability status.
Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.

Customer Service Representative
Job ID

Posted
18-Sep-2025
Service line
GWS Segment
Role type
Full-time
Areas of Interest
Customer Service
Location(s)
Petaling Jaya - Selangor - Malaysia
**Customer Service Representative (Petaling Jaya)**
CBRE is the global leader in commercial real estate services and investments. With services, insights and data that span every dimension of the industry, we create solutions for clients of every size, in every sector and across every geography. CBRE is the place where talented people who want to do impactful work can realize potential in every dimension.
**CBRE Global Workplace Solutions (GWS)**
As one of CBRE's core global businesses, Global Workplace Solutions (GWS) provides end-to-end services to occupier clients across the entire lifecycle of a building.
Our teams help companies improve their operations and reduce costs, through expert facilities management, project management, real estate and energy and sustainability services. Our dedicated teams work across all industries, and support clients ranging from global Fortune 500 companies to single, iconic buildings.
**About the Role:**
As a CBRE Customer Service Representative, you will guide the team responsible for assigning tasks related to resolving complex day-to-day and escalated issues.
This job is part of the Call Center job function. They are responsible for providing end-to-end support to resolve customer inquiries or concerns.
**What You'll Do:**
+ Answer incoming service requests, via phone, chat, email & online requests. Point of contact for all escalated customer inquiries and concerns.
+ Dispatch service request work orders for completion by vendors.
+ Verify company systems, customer service databases, and spreadsheets are accurate and being updated frequently.
+ Contact the customer for information and communicate the steps in the work order process.
+ Run, review, and distribute various customer service reports, as necessary.
+ Assist with the training of new hires and temporary employees. Provide technical guidance and training to junior associates.
+ Gather and analyze data to identify and solve complex problems that arise with little or no precedent. May recommend new techniques.
+ Impact own team and other teams whose work activities are closely related.
+ Suggest improvements to existing processes and solutions to improve the efficiency of the team.
**What You'll Need:**
+ High School Diploma or GED with 2-3 years of job-related experience.
+ A comprehensive understanding of a range of processes, procedures, systems, and concepts within own job function is required.
+ Ability to evaluate and communicate unusual and/or complex content in a concise and logical way.
+ In-depth knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.
+ Organizational skills with an advanced inquisitive mindset.
+ Advanced math skills. Ability to calculate advanced figures such as percentages, discounts, and markups.
**Why CBRE**
When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values - respect, integrity, service and excellence - and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realize your potential. We welcome all applicants.
**Applicant AI Use Disclosure**
We value human interaction to understand each candidate's unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process.
If the above interests you, we would love to hear from you!
CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)