4,719 Sales Manager jobs in Malaysia

Assistant Retail Store Manager (Queens Bay Mall, Penang)

George Town, PRISM+

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Job Description

Overview

Assistant Retail Store Manager required for PRISM+ Malaysia in Queens Bay Mall, Penang. The role focuses on accelerating growth in the retail segment, overseeing and maximizing sales through the retail channel, and reporting to the Retail Store Manager. We are seeking a passionate and result-driven individual who enjoys helping customers meet their needs and driving store performance in a high-growth electronics company. Responsibilities

Manage, count, verify, and reconcile daily cash register sales Greet customers in a courteous and professional manner, provide quality customer service, answer questions about products, and recommend suitable items Perform opening and closing procedures according to store policies Process and replenish merchandise and ensure stock availability Co-lead the retail team to maintain visual merchandising and store cleanliness standards Create a positive work environment by motivating the team and fostering good relationships Recruit and hire new store employees Train and onboard new employees Create and manage store schedules Set, monitor, and achieve/exceed retail sales targets to drive improvement Provide timely sales reports and analysis, make recommendations, and flag risks of anticipated shortfalls Collaborate with management to plan and implement incentives and sales initiatives Qualifications

Bachelor's Degree in Business, Marketing, or related field Minimum of 3 years of managerial experience in retail Strong knowledge of retail processes and systems; proficient in Excel/PowerPoint Experience in malls landlord relations Data-driven with ability to analyze data for stock forecasting Strong communication and people skills Passionate about engaging customers and delivering excellent service Benefits

Annual outpatient benefit (includes dental and optical) Birthday leave Performance bonus Annual increment Seniority level

Mid-Senior level Employment type

Full-time Job function

Sales and Business Development Industries

Technology, Information and Internet Georgetown, Penang, Malaysia – job location references included. We are not listing any other extraneous notices; this description reflects the role responsibilities and requirements for PRISM+ Malaysia.

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Sales Manager / Regional Sales Manager

Semenyih, Selangor Agensi Pekerjaan Great Pyramid Sdn Bhd

Posted 20 days ago

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Job Description

Job Purpose: The optimal goal is to drive sustainable financial growth through boosting sales and forging strong relationships with customers and channel partners. Being the companys ambassador, you will have the dedication to create a designated geographical sales strategy that is in tune with the overall Organizations strategy to be effectively executed.

Job Description:

  • Sales and business development of Goldstabs products in Southeast Asia region.
  • Develop new channel partners of Goldstab in SEA region starting from searching, shortlisting, communication and assisting GOPLs management to select the best one.
  • Manage existing channel partners of Goldstab in SEA region by supporting, guiding, and following up with them to achieve the goals we set for them.
  • Maintain and enhance the business relationship with the existing customers by providing insights into customers business requirements and their future strategy, hence offering the best offerings.
  • Develop growth strategy in designated geography focused both on financial gain and customer satisfaction.
  • Provide SMART sales forecast by customer, by geography and by product in line with Companys objectives (monthly/annually).
  • Establish new accounts through the available leads provided by the organization to drive new business opportunities to commercial success.
  • Resolve customer complaints by investigating problems, suggesting solutions, preparing reports and sharing executed solutions to management.
  • Conduct market/product research on respective regions by gathering relevant information about customers, competitors, new products, and market(s) situations.
  • Analyze the historical sales data for the region to determine what areas the organization needs to focus on to achieve its business objectives.
  • Maintain commercial and technical knowledge by attending organizations training sessions, reviewing organizations publications, and learning from experts within the organization.
  • Keep management informed by submitting daily/weekly activities through Salesforce/email, and monthly sales reports.

Job Specification

  • 7-10 years of experience in sales/sales management in relevant industries like PVC heat stabilizer/PVC resin/PVC additives.
  • Proven knowledge and experience of PVC market (globally and regionally).
  • Fluency in English (both written and oral), other regional language in addition to native language is a plus.
  • BSc in Chemical Engineering/Chemistry or relevant background from a reputed institute, MBA is a plus.
  • Proficiency in MS Office (Outlook, PowerPoint, Word, Excel), CRM such as Salesforce
  • Have strong ability to learn and possess high work ethics.
  • Have excellent communication skills written and oral.
  • Well-organized, work in a rapid pace environment, meet deadlines.

Reporting structure:

Line Manager: Export Sales Head

Supervision by Chief Marketing Officer

Job dimensions: Maintain professional & cooperative relationships with other stakeholders within the organization to achieve common business objectives.

Working Conditions: Outdoor Sales & Marketing activities with a minimum of 10 days travel a month. Participating in other activities will be needed such as trade fairs, exhibitions and seminars.

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Sales Manager / Regional Sales Manager

Semenyih, Selangor Agensi Pekerjaan Great Pyramid Sdn Bhd

Posted 4 days ago

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Job Description

Job Purpose: The optimal goal is to drive sustainable financial growth through boosting sales and forging strong relationships with customers and channel partners. Being the companys ambassador, you will have the dedication to create a designated geographical sales strategy that is in tune with the overall Organizations strategy to be effectively executed.

Job Description:

  • Sales and business development of Goldstabs products in Southeast Asia region.
  • Develop new channel partners of Goldstab in SEA region starting from searching, shortlisting, communication and assisting GOPLs management to select the best one.
  • Manage existing channel partners of Goldstab in SEA region by supporting, guiding, and following up with them to achieve the goals we set for them.
  • Maintain and enhance the business relationship with the existing customers by providing insights into customers business requirements and their future strategy, hence offering the best offerings.
  • Develop growth strategy in designated geography focused both on financial gain and customer satisfaction.
  • Provide SMART sales forecast by customer, by geography and by product in line with Companys objectives (monthly/annually).
  • Establish new accounts through the available leads provided by the organization to drive new business opportunities to commercial success.
  • Resolve customer complaints by investigating problems, suggesting solutions, preparing reports and sharing executed solutions to management.
  • Conduct market/product research on respective regions by gathering relevant information about customers, competitors, new products, and market(s) situations.
  • Analyze the historical sales data for the region to determine what areas the organization needs to focus on to achieve its business objectives.
  • Maintain commercial and technical knowledge by attending organizations training sessions, reviewing organizations publications, and learning from experts within the organization.
  • Keep management informed by submitting daily/weekly activities through Salesforce/email, and monthly sales reports.

Job Specification

  • 7-10 years of experience in sales/sales management in relevant industries like PVC heat stabilizer/PVC resin/PVC additives.
  • Proven knowledge and experience of PVC market (globally and regionally).
  • Fluency in English (both written and oral), other regional language in addition to native language is a plus.
  • BSc in Chemical Engineering/Chemistry or relevant background from a reputed institute, MBA is a plus.
  • Proficiency in MS Office (Outlook, PowerPoint, Word, Excel), CRM such as Salesforce
  • Have strong ability to learn and possess high work ethics.
  • Have excellent communication skills written and oral.
  • Well-organized, work in a rapid pace environment, meet deadlines.

Reporting structure:

Line Manager: Export Sales Head

Supervision by Chief Marketing Officer

Job dimensions: Maintain professional & cooperative relationships with other stakeholders within the organization to achieve common business objectives.

Working Conditions: Outdoor Sales & Marketing activities with a minimum of 10 days travel a month. Participating in other activities will be needed such as trade fairs, exhibitions and seminars. 

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Sales Manager

Kuala Lumpur, Kuala Lumpur Sherwoodsafety

Posted today

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Job Description

Sherwood Protective Apparel is a specialist protective garment company founded in 2010 by Corporate Garment, a workwear manufacturer since 1990. We have more than 30 years of experience in workwear clothing manufacturing and are the authorised licensed manufacturer of NOMEX® and PROBAN® High-Performance Workwear based in Malaysia with wide distribution channels in the ASEAN region.

Sales Manager

The ideal candidate is a motivated, well‑organized individual who has a deep understanding of prospecting and developing strong relationships with customers.

Responsibilities
  • Develop and execute strategies to drive business in new and existing markets
  • Identify market trends, customer needs, and competitive landscape to adjust sales strategies accordingly.
  • Build and maintain strong relationships with new and existing clients, including local and international accounts.
  • Negotiate contracts, pricing, and terms with clients.
  • Represent the company at industry events, trade shows, and business meetings.
Qualifications
  • Diploma/Bachelor's degree in Sales and Marketing, Business Administration, and/or a related field.
  • Proven experience in the industrial sales field.
  • Strong negotiation skills and ability to build and maintain relationships with clients.
  • Excellent written and verbal communication skills
  • Familiarity with safety regulatory requirements and compliance standards. A background in Oil & Gas Industry or HSE practices is preferred.
How to Apply
  • Interested candidates are invited to send your resume along with a cover letter outlining your qualifications and experience to

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Sales Manager

Nordson (M) Sdn Bhd

Posted today

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Job Description

Overview

The Sales Manager, Malaysia will lead sales efforts for the XRT division in Malaysia. This role is responsible for driving revenue growth, managing key customer and distributor relationships and developing strategic plans in conjunction with the Sales Director, SE Asia, to expand market share. The ideal candidate will have a strong technical understanding of inspection systems and a proven track record in systems sales.

JOB SUMMARY

The Sales Manager, Malaysia will lead sales efforts for the XRT division in Malaysia. This role is responsible for driving revenue growth, managing key customer and distributor relationships and developing strategic plans in conjunction with the Sales Director, SE Asia, to expand market share. The ideal candidate will have a strong technical understanding of inspection systems and a proven track record in systems sales.

ESSENTIAL JOB DUTIES & RESPONSIBILITIES
  • In conjunction with the Regional General Managers and Senior Sales personnel, formulate and achieve an acceptable annual budget for Malaysia to maximize the sales bookings within the Nordson business systems framework.
  • Develop and execute regional sales strategies to achieve revenue targets.
  • Identify and pursue new business opportunities within the market.
  • Manage and grow relationships with key accounts and distributors.
  • In conjunction with the regional applications team, provide technical consultation and product demonstrations to prospective customers.
  • Collaborate with Product Line Managers to align sales efforts with product launches.
  • Monitor market trends, competitor activity and customer feedback to inform growth and strategy.
  • Prepare accurate sales forecasts, reports and pipeline updates.
  • Represent the company at industry events, trade shows and customer meetings.
  • Ensure that sales tracking systems and all associated customer databases are at all times accurate and fully implemented.
  • In conjunction with regional management, establish and maintain global contract agreements.
  • Ensure the timely collection of receivables in accordance with the contractually agreed terms.
EDUCATION & EXPERIENCE REQUIREMENT
  • At least 5 years of sales experience, preferably in inspection, or capital equipment
  • Degree qualified in a scientific, engineering or business discipline or equivalent
  • Experience in the semiconductor and/or the PCB manufacturing industries
  • Experience in X Ray, or related inspection or capital equipment
  • Good spoken and written English language
  • Excellent communication, negotiation and presentation skills.
PREFERRED SKILLS & ABILITIES
  • Microsoft Office including Word, Excel, PowerPoint,
  • Knowledge of and experience with CRM systems
  • Management skills focused on achieving the maximum efficiency of sales channels
  • Ability to close significant sales in a complex commercial and technical environment
  • Familiarity with regulatory standards and quality assurance process.
  • Strategic thinker with a hands-on approach to sales execution.
WORKING CONDITIONS & PHYSICAL DEMANDS

Office or Manufacturing environment. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

TRAVEL REQUIRED

Regular domestic and international travel (>40%) to customers, distributors, exhibitions and trade shows.

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Sales Manager

Kuala Lumpur, Kuala Lumpur Wiltek Homeware Sdn Bhd

Posted today

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Job Description

We’re looking for a Sales Manager to lead our retail sales team, drive outlet performance, and bring our brand vision to life across all branches.

At Wiltek , we’re more than just a homeware brand — we’re shaping modern living through quality kitchen and bathroom solutions. If you’re ready to make an impact, let’s grow together.

Wiltek Homeware Sdn. Bhd. is a leading Malaysian retailer specializing in high‑quality sanitary ware, kitchen sinks, and bathroom fittings. With multiple outlets nationwide, we’re continuously expanding and innovating to enhance the modern home experience.

What You’ll Do
  • Lead and manage outlet sales teams to achieve monthly and yearly targets.
  • Develop sales forecasts and strategic plans based on market data and trends.
  • Review team and individual performance to ensure consistent growth.
  • Plan and execute promotions and sales packages that drive revenue.
  • Visit outlets regularly to support on‑ground operations and ensure brand alignment.
  • Analyze sales and customer data to provide insights for continuous improvement.
  • Strategize and execute outlet expansion in line with company growth.
  • Ensure top‑notch customer experience and handle key inquiries or escalations.
  • Minimum 5 years experience in retail or shop management (homeware, sanitary ware, or similar industry preferred).
  • Strong leadership skills with proven results in multi‑outlet sales management.
  • Data‑driven mindset — able to turn analytics into actionable sales strategies.
  • Excellent communication, problem‑solving, and team management skills.
  • Willing to travel for outlet visits and performance monitoring.
What You’ll Get
  • Competitive salary : RM5,000 – RM7,000 (depending on experience)
  • Attractive bonus
  • Supportive, innovative, and flexible working culture
  • More public holidays than industry standard — because we value rest and family time
Apply Now

Ready to lead and make a difference? Apply now or message us directly to learn more about the opportunity.

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Sales Manager

Pasir Gudang, Johor Starz Advise Management Pte Ltd

Posted today

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Job Description

About Our Client

My client is a subsidiary of one of the world’s largest printing companies, headquartered in Japan. Established in Malaysia, the company specializes in the manufacturing, sales, and distribution of high-quality dye-sublimation photo printing media and related imaging solutions. Serving a global market, they provide innovative and reliable printing technologies for both commercial and consumer applications.

With a strong commitment to technological excellence, superior product quality, and customer satisfaction, the Malaysian entity plays a vital role in supporting the group’s global imaging business. The company promotes a culture of continuous improvement and upholds core values of teamwork, integrity, and sustainability in all aspects of its operations.

Position Summary

The Sales Manager is responsible for developing and executing strategic sales plans to achieve company targets and profitability across both local and international markets. This role leads and manages the sales team, providing guidance, coaching, and performance oversight to ensure effective sales operations.

Key responsibilities include identifying new market opportunities, driving customer acquisition, supporting marketing initiatives, and ensuring client satisfaction. The Sales Manager collaborates closely with internal departments such as Supply Chain to ensure seamless logistics and service delivery. This position requires strong leadership, excellent communication skills, and a results‑driven mindset, with the flexibility to travel as needed.

Key Responsibilities
  • Develop and implement a comprehensive business plan and sales strategy to achieve company sales targets and profitability across both local and international markets.
  • Oversee the performance and development of the sales team by providing direction, setting performance standards, and monitoring progress.
  • Prepare individual and team action plans to effectively generate leads and identify new sales opportunities.
  • Initiate and coordinate strategic efforts to penetrate new markets and expand customer base.
  • Support the development and execution of marketing plans as required.
  • Conduct regular one‑on‑one meetings with sales staff to enhance communication, assess training and development needs, and provide guidance for performance improvement.
  • Provide timely feedback to senior management on team performance and market insights.
  • Deliver accurate, competitive pricing on all submitted proposals, while striving to maintain optimal profit margins.
  • Collaborate closely with the Supply Chain team to ensure efficient and accurate logistics arrangements.
  • Maintain up‑to‑date records of pricing, sales activities, and performance reports.
  • Manage departmental expenses in line with budgetary guidelines.
  • Ensure adherence to company policies, procedures, and ethical standards, and reinforce these within the sales team.
  • Lead by example in professionalism, integrity, organizational skills, and work ethic.
  • Provide ongoing coaching and mentoring to motivate the team and enhance selling skills.
  • Maintain strong relationships with clients to ensure high levels of satisfaction and repeat business.
Requirements and Qualifications
  • Possess a Diploma or Degree in Management, Marketing, or a related field.
  • Proficient in written and spoken English.
  • Relevant sales experience with strong communication skills across all organizational levels.
  • Willingness to travel domestically and internationally as required.
  • Ability to work independently with minimal supervision.

Base Salary: MYR9,000 – MYR10,000 per month

We regret to inform that only shortlisted candidates will be contacted.

Company EA Registration No 21C0691

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SALES MANAGER

Port Dickson, Negeri Sembilan Eagle Ranch Resort Port Dickson Negeri Sembilan

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Job Description

Add expected salary to your profile for insights

We are seeking an experienced and strategic Sales Manager to lead our sales and marketing efforts. This role involves developing and implementing comprehensive strategies to drive revenue growth, enhance brand presence, and build long-term customer relationships. The ideal candidate will possess strong leadership skills, a data-driven mindset, and a passion for achieving results.

Key Responsibilities Strategic Planning
  • Develop and implement sales and marketing strategies aligned with business objectives.
  • Analyze market trends, customer behavior, and competitor activities to identify opportunities and challenges.
  • Set revenue and performance goals, creating action plans to achieve them.
  • Monitor and evaluate the effectiveness of sales and marketing campaigns, adjusting strategies as needed.
  • Lead, motivate, and manage the sales team to achieve or exceed sales targets.
  • Build and maintain strong relationships with key clients and stakeholders.
  • Oversee the sales pipeline, ensuring timely follow-up and closure of deals.
  • Implement sales training programs to enhance team skills and productivity.
  • Prepare and present regular sales performance reports to senior management.
Marketing Management
  • Plan and execute integrated marketing campaigns to increase brand awareness and drive lead generation.
  • Oversee content creation, digital marketing, social media, and public relations efforts.
  • Manage budgets for marketing activities, ensuring cost-effectiveness and maximum ROI.
  • Collaborate with creative and content teams to develop engaging marketing materials.
  • Organize events, promotions, and sponsorships to enhance market presence.
  • Recruit, mentor, and develop a high-performing sales and marketing team.
  • Foster a collaborative and innovative work environment.
  • Set clear performance expectations and conduct regular performance evaluations.
Customer Relationship Management
  • Ensure exceptional customer experiences by aligning sales and marketing efforts with customer needs.
  • Address customer feedback to improve satisfaction and loyalty.
  • Utilize CRM tools to manage customer data and insights effectively.
Requirements
  • Bachelor’s degree in Marketing, Business Administration, or a related field (Master’s degree preferred).
  • Proven experience (4+ years) in sales and marketing roles, with at least 2 years in a managerial position.
  • Strong leadership and team management skills.
  • Excellent communication, negotiation, and interpersonal abilities.
  • Proficiency in digital marketing tools, CRM software, and data analysis.
  • Results-oriented with a track record of achieving revenue and growth targets.
  • Ability to adapt to changing market dynamics and business needs.
  • Strategic thinker with a data-driven approach.
  • Strong analytical and problem-solving skills.
  • Creative mindset with the ability to innovate and adapt strategies.
  • High level of professionalism and integrity.
  • Ability to work under pressure and meet deadlines.
  • Competitive salary and performance-based incentives.
  • Opportunities for career growth and leadership development.
  • Comprehensive health insurance and other company benefits.
  • A dynamic and collaborative work environment.

Job Types: Full-time, Permanent

Cell phone reimbursement

Free parking

Health insurance

Maternity leave

Meal provided

Opportunities for promotion

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Your application will include the following questions:

  • Which of the following statements best describes your right to work in Malaysia?
  • What's your expected monthly basic salary?
  • Which of the following types of qualifications do you have?
  • How many years' experience do you have as a sales manager?
  • Do you have experience in a sales role?
  • How many years' experience do you have as a manager / team lead?
  • Do you have experience in a role which requires relationship management experience?
  • Which of the following Customer Relationship Management (CRM) systems do you have experience using?

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Sales Manager

Kulai, Johor Private Advertiser

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Job Description

The Sales Manager is responsible for leading the customer interface strategy by managing key accounts, driving sales performance, and aligning customer service functions with overall business goals. This role requires close coordination with internal teams—Customer Service, Operations, Procurement, and Logistics—to ensure consistent, high-quality service delivery and revenue growth.

Scope

Sales Strategy & Business Development

  • Develop and implement strategic sales plans to achieve company targets and grow market share.
  • Identify new business opportunities, market trends, and customer needs to expand the customer base.
  • Analyze sales data and provide insights to improve sales performance.

Customer Relationship Management

  • Manage and nurture relationships with key customers to ensure long-term partnerships.
  • Lead regular business reviews with major accounts and act as the escalation point for customer issues.
  • Ensure customer satisfaction by aligning services with customer expectations and resolving any challenges promptly.
  • Lead, mentor, and support the Customer Service team in achieving departmental KPIs.
  • Provide coaching and direction to enhance team performance, customer focus, and responsiveness.
  • Ensure effective communication within the team and with other departments.

Demand & Supply Alignment

  • Work with Customer Service Executives to review customer demand forecasts and order fulfilment status.
  • Collaborate with Operations, Logistics, and Procurement to address any supply constraints or risks.
  • Ensure timely delivery and high fulfilment rates in alignment with customer schedules.

Performance Monitoring & Reporting

  • Track and analyze key sales and service performance indicators.
  • Prepare and present regular reports to senior management on customer issues, trends, and achievements.
  • Monitor pricing strategies and coordinate with the finance team on customer billing or credit issues.
Required Skills and Qualifications
  • Bachelor’s Degree in Business Administration, Marketing, Supply Chain, or related field.
  • Minimum 5 years of relevant experience in sales, account management, or customer service—preferably in a manufacturing or supply chain setting.
  • Strong leadership and team management skills.
  • Excellent negotiation, communication, and interpersonal skills.
  • Strategic mindset with strong analytical and problem-solving abilities.
  • Proficient in Microsoft Office, ERP, and CRM systems.
  • Customer-oriented mindset.
  • Business acumen and decision-making.
  • Effective time and project management.
  • Conflict resolution and adaptability.
  • Cross-functional collaboration.

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Sales Manager

Selangor, Selangor Sulzer

Posted 1 day ago

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Job Description

Job Title

Sales Manager – Sulzer, Kelab Darul Ehsan, Selangor, Malaysia (Subang, Malaysia)

Overview

Join our Sulzer team within the Chemtech Business Unit as Sales Manager to help us take Chemtech operation to the next level.

Responsibilities
  • Promote Sulzer solutions for separation and extraction in refining, petrochemicals, specialty chemicals, bio‑based, renewables and polymer recycling industries.
  • Identify, qualify, and develop leads to create a sales pipeline in close coordination with application and technical teams.
  • Interface with customers and develop the opportunities in the sales pipeline to secure projects.
  • Own and develop business relationships through a consultative selling role.
  • Business strategy: work with business leadership to devise and provide inputs to opportunities.
  • Develop customer process plant mapping.
  • Analyze market demand & supply of end-products of key markets.
  • Study country/industry environment regulations.
  • Pipeline management: identify opportunities and secure order intake based on Sulzer products & technology.
  • Customer management: build long‑term relationships and understand customer buying behaviors and contractual requirements.
  • Account management & cross‑function selling: develop and own key customer plans and collaborate across other Sulzer BU’s for cross‑selling and mutual opportunities.
  • Contractual management: lead customer negotiations for timely and amicable closure on sales contracts.
  • CRM & report management: update CRM for all opportunities and prepare monthly reports of business development activities.
  • Proposal management: support developing opportunities in response to RFQ and client requirements.
  • Promote new Sulzer offerings to assigned territory as applicable.
  • Build a strong professional network within the industry and various stakeholders.
Qualifications
  • Degree in Chemical or Mechanical engineering.
  • Minimum 5 years’ professional experience in refinery, petrochemical, specialty chemical, bio‑based, renewables and polymer recycling industries.
  • Minimum 2 years’ sales experience.
  • Working understanding of chemical processes and experience with equipment design for chemical processes in at least one target industry.
  • Fluent in written & spoken English and local languages.
Seniority Level

Mid‑Senior level

Employment Type

Full‑time

Job Function

Sales and Business Development

Industry

Machinery Manufacturing

Location

Kelab Darul Ehsan, Selangor, Malaysia (Subang, Malaysia)

Contact

Reach out to

We are looking forward to hearing from you!

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Sales Manager

Kuala Lumpur, Kuala Lumpur Hilton

Posted 1 day ago

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Job Description

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others.

If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike.

The Sales Manager assists the Director of Sales in leading and supervising the Sales Team. He / she oversees and directs all aspects of the negotiation and coordination process as well as the successful handling of Corporate / FIT / M.I.C.E. / Social / Tour & Travel events as assigned. This role leads the Sales team to ensure smooth operation of the department to maximize business opportunities and deliver the highest service standards.

What will I be doing?

As the Sales Manager, you will be responsible for performing the following tasks to the highest standards:

• Complete the relevant Hilton University courses promptly and pass the tests.

• Be familiar with hotel product knowledge and related activities.

• Responsible for the promotion and sales of all products of the hotel, including but not limited to rooms, catering, banquets, etc.

• Complete sales targets and related tasks set by the hotel.

• Develop sales plans and obtain approval from the Director of Sales or Commercial Director, maintaining and developing customers in the region or industry according to the plan.

• Understand customer needs through telephone sales, face-to-face visits and other forms, achieving sales.

• Produce quotations efficiently, send contracts to customers and follow-up promptly.

• Show clients around the hotel.

• Operate the hotel reservation system to book rooms, banquet venues, etc.

• Send the team’s work order promptly and ensure that the relevant departments receive relevant information.

• Establish a good relationship with customers, maintaining the update of customer information and promptly report customer needs and feedback to the hotel.

• Recommend other hotel chains within the group to clients.

• Proactively collect market and industry information to share with other members of the Sales team to capture business opportunities and ultimately convert to business confirmations.

• Understand and be familiar with all product information of competitors, including key customers and their output, hotel rooms, catering, conference related promotion information, and promptly feedback the information to the Commercial Director / Director of Sales / Senior Sales Manager.

• Welcome key customers, team leaders and VIPs to the hotel when they arrive.

• Motivate and train department employees and ensure that they perform well.

• Ensure effective communication between the Sales team and the hotel Operations team through regular meetings and assist the Banquet Sales or Operations department to follow-up on events occurring during the banquet or meeting.

• Handle guest feedback or complaints.

• Maximize sales at all times and effectively forecast team and banquet revenue.

• Provide necessary supervision and guidance to the Sales Director or sales representative as needed in developing team quotes or contracts.

• Actively participate in the development of marketing plans and collaborate to achieve budgets.

• Conscientiously perform assigned tasks and special tasks.

• Design new hotel products in advance according to market demand, set sales targets, and be responsible for related publicity and sales.

• Organize regular customer experience in the hotel, or organize team building with important / potential customers, maintaining and developing customer relations.

• Regularly analyze the composition of tourist source cities, formulate development plans and expand channels.

• The department reserves the right to change or supplement the job description if necessary.

What are we looking for?

A Sales Manager serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• Hospitality: Volunteer to provide unparalleled hospitality.

• Integrity: Do what you should do all the time.

• Leadership: Strive to be a leader in both your industry and your community.

• Teamwork: Actively promote teamwork spirit in all work.

• Ownership: take responsibility for your actions and make decisions.

• Now: Operate with urgency and discipline.

• Junior College degree.

• At least 3 years of relevant experience in international hotel chains.

• Good English and Chinese reading and writing skills to meet business needs.

• Good communication skills.

• Able to work under strong pressure.

• Understand local customers and have strong market analysis ability.

• Have certain customer resources.

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

Job: Sales

Title: Sales Manager

Location: null

Requisition ID: HOT0BS4D

EOE/AA/Disabled/Veterans

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  3. eco Agriculture Forestry
  4. smart_toy AI & Emerging Technologies
  5. school Apprenticeships & Trainee
  6. apartment Architecture
  7. palette Arts & Entertainment
  8. directions_car Automotive
  9. flight_takeoff Aviation
  10. account_balance Banking & Finance
  11. local_florist Beauty & Wellness
  12. restaurant Catering
  13. volunteer_activism Charity & Voluntary
  14. science Chemical Engineering
  15. child_friendly Childcare
  16. foundation Civil Engineering
  17. clean_hands Cleaning & Sanitation
  18. diversity_3 Community & Social Care
  19. construction Construction
  20. brush Creative & Digital
  21. currency_bitcoin Crypto & Blockchain
  22. support_agent Customer Service & Helpdesk
  23. medical_services Dental
  24. medical_services Driving & Transport
  25. medical_services E Commerce & Social Media
  26. school Education & Teaching
  27. electrical_services Electrical Engineering
  28. bolt Energy
  29. local_mall Fmcg
  30. gavel Government & Non Profit
  31. emoji_events Graduate
  32. health_and_safety Healthcare
  33. beach_access Hospitality & Tourism
  34. groups Human Resources
  35. precision_manufacturing Industrial Engineering
  36. security Information Security
  37. handyman Installation & Maintenance
  38. policy Insurance
  39. code IT & Software
  40. gavel Legal
  41. sports_soccer Leisure & Sports
  42. inventory_2 Logistics & Warehousing
  43. supervisor_account Management
  44. supervisor_account Management Consultancy
  45. supervisor_account Manufacturing & Production
  46. campaign Marketing
  47. build Mechanical Engineering
  48. perm_media Media & PR
  49. local_hospital Medical
  50. local_hospital Military & Public Safety
  51. local_hospital Mining
  52. medical_services Nursing
  53. local_gas_station Oil & Gas
  54. biotech Pharmaceutical
  55. checklist_rtl Project Management
  56. shopping_bag Purchasing
  57. home_work Real Estate
  58. person_search Recruitment Consultancy
  59. store Retail
  60. point_of_sale Sales
  61. science Scientific Research & Development
  62. wifi Telecoms
  63. psychology Therapy
  64. pets Veterinary
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