14 British American Tobacco Malaysia jobs in Malaysia

Overview

Intrepid Asia is a leading Ecommerce and Digital Solutions Provider in South East Asia. We offer end-to-end omni-channel ecommerce management, a wide range of Digital Marketing Services and advanced Market Intelligence, all powered by state of the art inhouse Technology to our client base of leading international brands across all key marketplaces and social platforms in all 6 SEA countries. Brands love our regional presence, our data-driven and growth-focused services, and our advanced marketing and tech capabilities.

As the Team Lead, you will be responsible for driving the top-line growth of our business in Malaysia; ranging from building up and mentoring key account managers, liaising closely and building ambition plans with top brand/seller partners, developing processes to ensure ecommerce success for brand and seller partners, conducting regular analysis to understand the impact of category/brand decisions in performance and implementing regional/local initiatives to drive growth.

• Own the NMV and GP1 targets for the assigned brand portfolio, driving performance through client success, new value-added initiatives, and operational excellence
• Lead & drive commercial excellence projects aimed at increasing quality of service delivered through process optimization & relevant initiatives
• Ensure that all brand and store KPIs are met. Analyze sales performance and advise clients on how to grow their ecommerce channels sustainably. Drive sales through stock availability, pricing competitiveness, innovative promotional schemes, effective merchandising and targeted assortment growth.
• Responsible for inventory efficiency and driving accurate demand forecasts to optimize business performance.
• Lead a team of KAMs to deliver excellent client experiences through upskilling, knowledge transfer, and continuous capability building
• Maintain close relationships with stakeholders eg, brands’ leadership and ecommerce platforms. Interact daily with partners to ensure timely and effective implementation of strategy.

• Fluent in English, Mandarin is a plus
• Minimum of 7-10 years working experience in ecommerce, either working with ecommerce platforms (in category management or brand partnership management), or heading ecommerce in a leading brand, or a senior commercial role in an ecommerce enabler / distributor
• Experience with retail business & category management is needed
• Values: Collaborative, humble, driven, analytical, structured, demonstrates integrity, professional, passionate, builder, entrepreneurial
• Strong track record of high-level negotiations with partners and successful internal/external relationship management
• Management: proven ability to manage a team. Ability to build team up, build processes, drive results and foster positive culture
• Solid Excel / Powerpoint skills, ability to be a data storyteller
• Experience using AI & LLM tools to optimize workflows.

• Excellent and competitive compensation package
• Professional and open international working environment – culturally integrating the best of all cultures to take the best of each and ensure we build an energetic, commercial, and fun working atmosphere.
• You are one of the pioneers of a new and cutting edge Intrepid product underpinned by strong tech. You have a key position in the Intrepid Insights team working on a unique product solving complex data challenges.
• Ample opportunity for personal and professional development, both on the job and through regular training (Ecommerce topics, technical skills, soft skills and leadership training) made available on our proprietary learning platform Intrepid University
• You will work with many brilliant co-workers who are movers and shakers of the industry, as well as with leading brand and ecosystem partners across all categories to shape their presence across all ecommerce platforms in the years to come, and will have a broad view on the latest developments in the South East Asian e-commerce ecosystem

Note: we will not be accepting any unsolicited resumes or CVs from headhunting or recruitment agencies at this point. Any CVs or profiles shared with us will not be entertained, and in the event of dispute, Intrepid will not be liable for any material compensation to third parties

• Mid-Senior level

• Full-time

• Advertising, Business Development, and Marketing
• Industries: Software Development

About Us

Intrepid Asia is a leading Ecommerce and Digital Solutions Provider in South East Asia. We offer end-to-end omni-channel ecommerce management, a wide range of Digital Marketing Services and advanced Market Intelligence, all powered by state of the art inhouse Technology to our client base of leading international brands across all key marketplaces and social platforms in all 6 SEA countries. Brands love our regional presence, our excellent data-driven and growth-focused services which are enabled by the strongest team in the industry, and our advanced marketing and tech capabilities.

We are growing rapidly and as the exclusive partner of Flywheel in SEA, we offer many exciting opportunities to work with leading brands across multiple categories and key industry players. By joining us, you will work on the cutting edge of digital commerce in SEA, and experience what it takes to drive a successful ecommerce business end to end.

About the Role

As the Team Lead, you will be responsible for driving the top-line growth of our business in Malaysia; ranging from building up and mentoring key account managers, liaising closely and building ambition plans with top brand/seller partners, developing processes to ensure ecommerce success for brand and seller partners, conducting regular analysis to understand the impact of category/brand decisions in performance and implementing regional/local initiatives to drive growth.

Key Responsibilities

• Own the NMV and GP1 targets for the assigned brand portfolio, driving performance through client success, new value-added initiatives, and operational excellence
• Lead & drive commercial excellence projects aimed at increasing quality of service delivered through process optimization & relevant initiatives
• Ensure that all brand and store KPIs are met. Analyze sales performance and advise clients on how to grow their ecommerce channels sustainably. Drive sales through stock availability, pricing competitiveness, innovative promotional schemes, effective merchandising and targeted assortment growth.
• Responsible for inventory efficiency and driving accurate demand forecasts to optimize business performance.
• Lead a team of KAMs to deliver excellent client experiences through upskilling, knowledge transfer, and continuous capability building
• Maintain close relationships with stakeholders eg, brands' leadership and ecommerce platforms. Interact daily with partners to ensure timely and effective implementation of strategy.

Who do we look for - The Ideal Profile:

• Fluent in English, Mandarin is a plus
• Minimum of 7-10 years working experience in ecommerce, either working with ecommerce platforms (in category management or brand partnership management), or heading ecommerce in a leading brand, or a senior commercial role in an ecommerce enabler / distributor
• Experience with retail business & category management is needed
• Values: Collaborative, humble, driven, analytical, structured, demonstrates integrity, professional, passionate, builder, entrepreneurial
• Strong track record of high-level negotiations with partners and successful internal/external relationship management
• Management: proven ability to manage a team. Ability to build team up, build processes, drive results and foster positive culture
• Solid Excel / Powerpoint skills, ability to be a data storyteller
• Experience using AI & LLM tools to optimize workflows.

What we offer:

• Excellent and competitive compensation package
• Professional and open international working environment – culturally integrating the best of all cultures to take the best of each and ensure we build an energetic, commercial, and fun working atmosphere.
• You are one of the pioneers of a new and cutting edge Intrepid product underpinned by strong tech. You have a key position in the Intrepid Insights team working on a unique product solving complex data challenges.
• Ample opportunity for personal and professional development, both on the job and through regular training (Ecommerce topics, technical skills, soft skills and leadership training) made available on our proprietary learning platform Intrepid University
• You will work with many brilliant co-workers who are movers and shakers of the industry, as well as with leading brand and ecosystem partners across all categories to shape their presence across all ecommerce platforms in the years to come, and will have a broad view on the latest developments in the South East Asian e-commerce ecosystem

Note: we will not be accepting any unsolicited resumes or CVs from headhunting or recruitment agencies at this point. Any CVs or profiles shared with us will not be entertained, and in the event of dispute, Intrepid will not be liable for any material compensation to third parties

About Us
Intrepid Asia is a leading Ecommerce and Digital Solutions Provider in South East Asia. We offer end-to-end omni-channel ecommerce management, a wide range of Digital Marketing Services and advanced Market Intelligence, all powered by state of the art inhouse Technology to our client base of leading international brands across all key marketplaces and social platforms in all 6 SEA countries. Brands love our regional presence, our excellent data-driven and growth-focused services which are enabled by the strongest team in the industry, and our advanced marketing and tech capabilities.

We are growing rapidly and as the exclusive partner of Flywheel in SEA, we offer many exciting opportunities to work with leading brands across multiple categories and key industry players. By joining us, you will work on the cutting edge of digital commerce in SEA, and experience what it takes to drive a successful ecommerce business end to end.

About The Role
As the Team Lead, you will be responsible for driving the top-line growth of our business in Malaysia; ranging from building up and mentoring key account managers, liaising closely and building ambition plans with top brand/seller partners, developing processes to ensure ecommerce success for brand and seller partners, conducting regular analysis to understand the impact of category/brand decisions in performance and implementing regional/local initiatives to drive growth.

Key Responsibilities

• Own the NMV and GP1 targets for the assigned brand portfolio, driving performance through client success, new value-added initiatives, and operational excellence
• Lead & drive commercial excellence projects aimed at increasing quality of service delivered through process optimization & relevant initiatives
• Ensure that all brand and store KPIs are met. Analyze sales performance and advise clients on how to grow their ecommerce channels sustainably. Drive sales through stock availability, pricing competitiveness, innovative promotional schemes, effective merchandising and targeted assortment growth.
• Responsible for inventory efficiency and driving accurate demand forecasts to optimize business performance.
• Lead a team of KAMs to deliver excellent client experiences through upskilling, knowledge transfer, and continuous capability building
• Maintain close relationships with stakeholders eg, brands' leadership and ecommerce platforms. Interact daily with partners to ensure timely and effective implementation of strategy.

Who do we look for - The Ideal Profile:

• Fluent in English, Mandarin is a plus
• Minimum of 7-10 years working experience in ecommerce, either working with ecommerce platforms (in category management or brand partnership management), or heading ecommerce in a leading brand, or a senior commercial role in an ecommerce enabler / distributor
• Experience with retail business & category management is needed
• Values: Collaborative, humble, driven, analytical, structured, demonstrates integrity, professional, passionate, builder, entrepreneurial
• Strong track record of high-level negotiations with partners and successful internal/external relationship management
• Management: proven ability to manage a team. Ability to build team up, build processes, drive results and foster positive culture
• Solid Excel / Powerpoint skills, ability to be a data storyteller
• Experience using AI & LLM tools to optimize workflows.

What we offer:

• Excellent and competitive compensation package
• Professional and open international working environment – culturally integrating the best of all cultures to take the best of each and ensure we build an energetic, commercial, and fun working atmosphere.
• You are one of the pioneers of a new and cutting edge Intrepid product underpinned by strong tech. You have a key position in the Intrepid Insights team working on a unique product solving complex data challenges.
• Ample opportunity for personal and professional development, both on the job and through regular training (Ecommerce topics, technical skills, soft skills and leadership training) made available on our proprietary learning platform Intrepid University
• You will work with many brilliant co-workers who are movers and shakers of the industry, as well as with leading brand and ecosystem partners across all categories to shape their presence across all ecommerce platforms in the years to come, and will have a broad view on the latest developments in the South East Asian e-commerce ecosystem

Note: we will not be accepting any unsolicited resumes or CVs from headhunting or recruitment agencies at this point. Any CVs or profiles shared with us will not be entertained, and in the event of dispute, Intrepid will not be liable for any material compensation to third parties

Basic Salary: RM

Career Development Direction:

Requirements of Store Manager Recruitment

Responsibilities:

Fully responsible for all the stores operating management, supervising, guiding, and improving employees' performance overall Sales of motivation staff enthusiasm, help stores achieve monthly sales target Actively collect market information and report to company Handling customer complaints and problems related to the store management

Carry through the company instruction and accomplish other task assigned by the leadership Stock Management that involves stock take, ordering, storing, tracking and monitoring stock levels Data Analysis in process of cleaning, changing, and processing raw data and extracting actionable, relevant information that helps businesses make informed decisions. The procedure helps reduce the risks inherent in decision-making by providing useful insights and statistics, often presented in charts, images, tables, and graphs

Job description:

*Understanding of retail management fundamentals, including inventory management, sales, and customer service.

*Strong communication skills to interact effectively with customers, employees, and senior management.

*Excellent interpersonal abilities to build and maintain relationships with team members and customers.

*Analytical skills to interpret sales reports, forecast future sales trends, and make informed business decisions.

*Leadership potential to guide and motivate team members, and to step into a management role in the future.

*Attention to detail to ensure optimal store appearance, correct pricing, and accurate inventory.

*Customer service skills to understand and cater to customer needs, handle complaints, and ensure high customer satisfaction.

*Problem-solving abilities to handle day-to-day challenges, resolve conflicts, and make decisions in the best interest of the store.

*Ability to adapt to new technologies and systems used in retail management.

Requirement:

1. Fluent in Chinese and English, Able to communicate in Chinese will be advantage

2. Candidate must possess at least diploma or degree.

3. At least 3-5 Year(s) of working experience in the related field especially having working experience in LULULEMON will be preferable

4. Preferably Manager specialized in Sales- Retail/General or equivalent.

5. Required Skill(s): Be familiar with computer operation.

6. Have ability of Team management and coordination.

7. With a strong sense of responsibility, healthy and positive working attitude, good professional ethics and language, writing skills

Requirements:

- Must be able to work according to Retail Shifts, Weekend and Public Holiday

- Good knowledge of spoken English, Mandarin as the candidate are required to liaise with Mandarin speaking customers and Bahasa Malaysia

- Customer service experience will be of valuable

- Fresh graduates without experience are welcome to apply as there will be training provided.

Benefits of this role:

- (Basic Salary + Commission)

- Fast Internal Promotion

- Good working environment & culture

- Training and certification sponsored by the company

- Medical Claim

Interested candidate pls walk in store directly

Brand Executive (Social Media & Community Management)

The Brand Executive is responsible to oversee and manage the digital presence and communication execution across diverse social media channels. This role collaborates closely with marketing teams to establish a compelling brand outreach on social platforms. Additionally, efficient communication skills, creative thinking, and quick decision-making are essential attributes for success in this role.

You will play an essential role to:

1) Content Creation, Posting & Scheduling

• Collaborate with the Brand Marketing team and external agencies to plan, create, and curate captivating content for various social media platforms.
• Assist the Brand Marketing team in scheduling posts and share post links with the media team for boosting purposes while actively engaging with social followers.
• Work closely with internal and external teams, including graphic designers, to generate visual assets and content aligned with brand guidelines.
• Develop meaningful content across all social media platforms, encompassing writing and editing social media posts, enhancing customer engagement, and promoting social media campaigns.

2) Platform Practicality

• Utilize analytical tools such as Facebook Insights to monitor the company’s social media presence and assess performance.
• Stay current with social media trends, industry best practices, and emerging platforms to identify new opportunities for digital marketing efforts.

3) Engagement Building & Community Management

• Cultivate a sense of community and maintain a positive online presence.
• Respond promptly to comments and customer queries across all social media platforms, including but not limited to Facebook, Instagram, TikTok, and E-commerce platforms.
• Monitor, track, and report on daily feedback and online reviews.
• Ensure community activities align with the brand’s image and values.
• Collaborate closely with Brand Marketing, Customer Marketing, Sales, and Consumer Care teams to communicate feedback and ensure prompt resolution of concerns or complaints.
• Support brand social media campaigns, including contest compilation and management.
• Monitor and report on competitor activity within social media spaces.
• Maintain awareness of competitors' social media activities and propose suggestions to keep the organization ahead of competitors.

4) Brand Team Support

• Assist in brand campaign and event preparations, including supporting on-site video shoots for social media content.
• Assist in baby expo preparations and on-site video shooting for social media content.

To be successful in this role, you will need to have:

• Diploma/Bachelor’s Degree in Business, Marketing, Mass Communications, Advertising, Economics, Psychology, or related field
• At least 1 year of working experience in Brand Management, experience in influencers marketing a plus point
• Fluency in social media: Hands-on skills and knowledge of multiple social media platforms and awareness of current trends (TikTok, XiaoHongShu, Facebook, Instagram, YouTube etc.)
• Result oriented, mature, tactful, and committed with a high degree of drive and integrity
• Ability to work closely with cross-functional departments
• Effective written and verbal communication skills in English
• Basic knowledge on Digital & Social Media Platforms
• Basic research knowledge (e.g. Kantar, Ipsos, Nielsen, etc.)

Overview

Brand Executive (Social Media & Community Management)

Join to apply for the Brand Executive (Social Media & Community Management) role at Vinda SEA

Grow your career with us
You are on a journey to join an exciting Company and be part of our success story to improve lives by developing resources sustainably. Here we offer you an exciting and dynamic work environment and will equip you with the know-how that will stretch and enhance your career journey.

• Content Creation, Posting & Scheduling
• Collaborate with the Brand Marketing team and external agencies to plan, create, and curate captivating content for various social media platforms.
• Assist the Brand Marketing team in scheduling posts and sharing post links with the media team for boosting purposes while actively engaging with social followers.
• Work closely with internal and external teams, including graphic designers, to generate visual assets and content aligned with brand guidelines.
• Develop meaningful content across all social media platforms, encompassing writing and editing social media posts, enhancing customer engagement, and promoting social media campaigns.
• Platform Practicality
• Utilize analytical tools such as Facebook Insights to monitor the company’s social media presence and assess performance.
• Stay current with social media trends, industry best practices, and emerging platforms to identify new opportunities for digital marketing efforts.
• Engagement Building & Community Management
• Cultivate a sense of community and maintain a positive online presence.
• Respond promptly to comments and customer queries across all social media platforms, including but not limited to Facebook, Instagram, TikTok, and E-commerce platforms.
• Monitor, track, and report on daily feedback and online reviews.
• Ensure community activities align with the brand’s image and values.
• Collaborate closely with Brand Marketing, Customer Marketing, Sales, and Consumer Care teams to communicate feedback and ensure prompt resolution of concerns or complaints.
• Support brand social media campaigns, including contest compilation and management.
• Monitor and report on competitor activity within social media spaces.
• Maintain awareness of competitors' social media activities and propose suggestions to keep the organization ahead of competitors.
• Brand Team Support
• Assist in brand campaign and event preparations, including supporting on-site video shoots for social media content.
• Assist in baby expo preparations and on-site video shooting for social media content.

• Educational/professional qualifications required:- Candidate must possess at least a Diploma Marketing, Mass Communications, Advertising or equivalent.
• Experience required:-
• Agency experience is preferred, working with vendors
• Fluency in social media: Hands-on skills and knowledge of multiple social media platforms and awareness of current trends.
• Strong familiarity with the business applications of social media platforms (TikTok, XiaoHongShu, Facebook, Instagram, X (formerly known as Twitter), YouTube etc.)
• Proficient in English & Bahasa Malaysia, Chinese with CHI typing (简体中文打字) is a plus (as some enquiry will be in Chinese language).
• Excellent multitasking skills & ad hoc projects
• Ability to work in a fast-paced, high-pressure environment
• Strong writing and editing skills, attention to detail and able to work independently
• Experience in influencers marketing a plus point
• Passionate team player with a strong drive for challenge
• Comprehensive digital campaign management with a proven track record Critical thinker and problem-solver
• Proactive, Aggressive, Dynamic and able to work independently

When you send us your resume and personal details, it is deemed you have provided your consent to us retaining your information in our talent recruitment database. All information provided will only be used for the recruitment process. RGE will only collect, use, process or disclose personal information where and when allowed to under applicable laws.

Only shortlisted candidates will be contacted for an interview. We endeavour to respond to every applicant. However, if you do not receive a response from us within 60 days, please consider your application for this position unsuccessful. We may contact you in the future for any opportunities that match your qualifications and experience.

Thank you for considering a career with RGE.

• Entry level

• Full-time

• Business Development and Sales

• Manufacturing

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