Regional Senior Executive, Retail Operations
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About You
As a member of the team, you will take responsibility for one of the largest retail automotive team in Malaysia. In this role, you will work directly with the Regional Head of Retail Operations to achieve Carsome’s vision, mission, and strategic goals which play a critical role in the success of the brand. You will also be working closely with counterparts to optimize and implement processes; leading cross-functional initiatives along with regional and local teams to improve the retail end-to-end process.
Your Day-to-Day
- Design and implement sales and operations related systems regionally to optimize business operations
- Design and implement target operating models, SOPs & ensure compliance from local teams
- Design and implement OKRs for the local team, with ongoing follow-ups to ensure alignment and track performance
- Work with the data team to improve the dashboards (sales & operation related data) and to ensure data accuracy.
- Branch Efficiency study on a monthly basis, leveraging data alongside broader strategic factors
- Analyze gaps in the system to obtain the best cost-effective operations
- Excellent at coordinating information and data requirements to the product team to support system enhancements.
- Ability to utilize expert knowledge and understanding of all interdependencies between business processes and metrics development
- Work both regionally and cross-functionally with relevant stakeholders
Your Know-How
- Bachelor’s degree in Business Administration, Operations Management, or a related field, with 4–6 years of experience in Sales and Operations Management, along with demonstrated involvement in process improvement and/or project management, preferably within leading organizations in the automotive, e-commerce, consulting, and/or operations-focused industries.
- Excellent ability to plan, organize and prioritize work independently in a fast-paced environment
- Positive attitude, independent and highly motivated
- Must be self-motivated. Requires strong detail-oriented program management and influencing skills to work in a broad regional environment.
- Excellent oral and written communication skills to effectively interact with internal and external stakeholders.
- Familiar with Microsoft Office tools, with a strong focus on Excel competencies.
- Understanding of Operational management systems and processes.
- Strong in data analysis.
Data Analyst (Credit Risk Retail/SME)
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Get to know:
We are living in dynamic times. Technology is reshaping how we live, and we want to use it to redefine how financial services are offered. GXS Bank is the full digital bank in Singapore offering everyday banking services. We are committed to building a diverse and inclusive workplace where everyone can thrive and contribute their unique perspectives. Join us in our mission to provide financial inclusion for people in our region.
We are now expanding our operations with the establishment of a Shared Services Entity in Malaysia - Neo Services Sdn Bhd (NEO), to support our growth and operational excellence.
NEO will centralize key functions such as Customer Services, Banking Operations and Credit Operations; enabling scalable solutions that align with our vision, agility and efficiency for the GXS Bank.
Get to know the role:
Based in Malaysia, this role is part of the Credit Risk team. The role works closely with the Risk, Product and Tech teams in Singapore and involves designing, building, and maintaining credit risk reports, analysing portfolio performance, and providing insights into the credit portfolios for the bank.
Responsibilities:
- Design and generate periodic credit risk reports. Automate these where possible.
- Generate ad hoc reports and analyses as required.
- Understand the bank’s credit portfolio - what it comprises, how it has been changing, and where the risks and opportunities are. This entails consumption of periodic reports, as well as analytical deepdives.
- Work closely with the rest of the Credit Risk and Data Science teams to drive refinements to the bank’s credit policies and credit models.
- Present portfolio reports / analyses to the bank’s senior management.
- Assist in developing and maintaining the analytics infrastructure (i.e. data sources and technology solutions) that supports timely and accurate credit risk reporting.
- Collaborate with data engineers to build data pipelines that integrate new data feeds into existing systems.
- Perform User Acceptance Testing (UAT) for credit risk-related systems, focusing on the efficacy of reporting tools.
- Conduct ongoing analyses of portfolio performance to identify segments that require facility reviews.
- Work with the Collections team to analyse customer repayment behavior, identify potential fraudulent applications, and escalate cases to the Fraud team for further investigation.
- Actively engage with Credit Risk Manager to discuss portfolio shapes, trends, and any abnormalities observed in portfolio movements.
- Support ongoing Credit Risk enhancement projects, including vendor selection, management, and systems implementation.
Qualifications:
- Bachelor’s or postgraduate degree, preferably in Data Science, Computer Science, Mathematics or an equivalent quantitative area.
- At least five years of relevant experience in banking (preferably in a risk, business or product role for a retail and/or SME lending portfolio(s)).
- Proficient with SQL.
- Proficiency with Python (for at least data manipulation) strongly preferred.
- Familiarity with the Singapore retail and/or SME lending market and regulatory environment strongly preferred.
- Familiarity with creating and maintaining dashboards/reports in Tableau preferred
- Proficiency with Google Workspace preferred.
- Ability to produce high quality analysis using structured and unstructured data.
- An enthusiastic team player who can figure it out, get stuff done, have fun and is excellent in communication and stakeholder management.
Regional Assistant Manager, Retail Operations
Posted today
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About You
As a member of the team, you will take responsibility for one of the largest retail automotive team in Malaysia. In this role, you will work directly with the Regional Head of Retail Operations to achieve Carsome’s vision, mission, and strategic goals which play a critical role in the success of the brand. You will also be working closely with counterparts to optimize and implement processes; leading cross-functional initiatives along with regional and local teams to improve the retail end-to-end process.
Your Day-to-Day
- Design and implement sales and operations related systems regionally to optimize business operations
- Design and implement target operating models, SOPs & ensure compliance from local teams
- Design and implement OKRs for the local team, with ongoing follow-ups to ensure alignment and track performance
- Work with the data team to improve the dashboards (sales & operation related data) and to ensure data accuracy.
- Branch Efficiency study on a monthly basis, leveraging data alongside broader strategic factors
- Analyze gaps in the system to obtain the best cost-effective operations
- Excellent at coordinating information and data requirements to the product team to support system enhancements.
- Ability to utilize expert knowledge and understanding of all interdependencies between business processes and metrics development
- Work both regionally and cross-functionally with relevant stakeholders
Your Know-How
- Bachelor’s degree in Business Administration, Operations Management, or a related field, with 4–6 years of experience in Sales and Operations Management, along with demonstrated involvement in process improvement and/or project management, preferably within leading organizations in the automotive, e-commerce, consulting, and/or operations-focused industries.
- Excellent ability to plan, organize and prioritize work independently in a fast-paced environment
- Positive attitude, independent and highly motivated
- Must be self-motivated. Requires strong detail-oriented program management and influencing skills to work in a broad regional environment.
- Excellent oral and written communication skills to effectively interact with internal and external stakeholders.
- Familiar with Microsoft Office tools, with a strong focus on Excel competencies.
- Understanding of Operational management systems and processes.
- Strong in data analysis.
Senior Manager, Retail Excellence & GTM
Posted today
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Embark on a career at CARSOME, where our vision is to create the most trusted vehicle ownership ecosystem that is driven by technology and data. Join us in our mission to deliver unparalleled peace of mind to customers throughout their pre-owned vehicle ownership experience. At CARSOME, we are guided by values that prioritize our customers, encourage collaborative problem-solving, strive for continuous improvement, and foster bold yet thoughtful innovation. We're committed to efficient, humble leadership and taking ownership in our roles, always aiming to positively impact our employees, customers, and community.
CARSOME is looking for a dynamic and strategic Senior Manager, Campaign, GTM & Partnership to drive high-impact marketing campaigns, execute go-to-market (GTM) strategies, and foster strategic partnerships. This role will play a pivotal role in shaping CARSOME’s brand presence and customer engagement in the automotive industry. The ideal candidate has a strong background in campaign management, GTM strategy, and partnership development within the digital, automotive, or e-commerce sectors.
Your Day-to-Day
Campaign Management:- Develop, plan, and execute integrated marketing campaigns across multiple channels (digital, offline, social media, events, etc.).
- Monitor and optimize campaign performance through data-driven insights and analytics.
- Work closely with creative and content teams to develop compelling marketing materials that align with business objectives.
- Ensure campaigns are aligned with CARSOME's brand messaging and overall marketing strategy.
- Define and implement effective GTM strategies for new product launches, promotions, and market expansions.
- Identify target audiences and create strategic positioning for CARSOME's product offerings.
- Collaborate with cross-functional teams (product, sales, and operations) to ensure seamless execution of GTM plans.
- Conduct market research and competitor analysis to identify growth opportunities.
- Identify, establish, and manage strategic partnerships that drive brand growth and customer acquisition.
- Develop and negotiate partnership agreements to maximize business value.
- Build strong relationships with external partners, influencers, and key industry stakeholders.
- Collaborate with internal teams to ensure partnership goals align with CARSOME's overall marketing objectives.
Your Know-How
- Bachelor's degree in Marketing, Business, or a related field. MBA is a plus.
- 8+ years of experience in campaign management, GTM strategy, and partnership development, preferably in the automotive, digital, or e-commerce industries.
- Strong analytical skills with the ability to translate data into actionable insights.
- Experience working with performance marketing, digital channels, and CRM tools.
- Excellent project management skills with the ability to handle multiple initiatives simultaneously.
- Proven ability to build and maintain strategic partnerships.
- Strong leadership and communication skills to collaborate effectively with internal and external stakeholders.
Executive, Finance (Retail) (1Year Contract)
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Requirements
Job Purpose
- Reporting to Assistant Manager, Finance (Retail)
- Support in financial operations and financial accounting, which includes management reporting, statutory reporting, treasury, taxation and compliance.
Job Responsibilities
- Responsible for overall full set of accounts, preparation of journals for month end closing in accounting system and ensure timely submission of finalised accounts.
- Responsible for various financial reporting deliverables in accordance with finance policies, financial reporting standards and ensure timely submission.
- Prepare monthly schedules and reconciliation of accounts.
- Perform monthly analysis of actual expenditure against approved budget.
- Assist in annual budget and monthly forecast.
- Maintain fixed asset schedule and manage all the fixed assets related matters.
- Assist in cash management, monitor daily cash balance and prepare bank reconciliations.
- Prepare monthly SST submission, corporate tax computation, tax estimate and deferred tax calculation.
- Handle daily finance operations.
- Assist in IT system implementation and maintenance.
- Maintain Standard Operating Procedures (SOP) of Finance department and to ensure controls are in place.
- Ensure finance administration, filling and documentations are in order.
- Liaise with internal and external stakeholders such as auditors, tax agent and etc.
- Any ad-hoc duties assigned by the management.
Education/ Professional Qualification
- Degree holder Accounting or professional accounting qualification (ACCA, CPA, MICPA etc.)
- Minimum 3 years' experience in accounting related fields.
- Preferably with knowledge and experience in retail mall industry.
- Well versed with Microsoft Office application and proficient in Excel.
- Strong communication, teamwork and collaboration skills.
- Independent, disciplined, committed and dedicated to meet deadlines and objectives.
- Able to take on urgent and ad-hoc task.
- Has a growth and change mindset for continuous improvement.
- Work well under pressure and agile under fast changing environment.
Retail Outlet Supervisor
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YOU TACKLE FOR QUALITY AND GREAT SERVICE. THIS WILL IMPROVE THE LIFE OF OUR CUSTOMERS .
Would you like to become part of the world’s most international company?
A company that pioneered cross-border express delivery in 1969 and is now active in more than 220 countries and territories worldwide. Do you want to be part of a company that connects people worldwide? And the more people we connect, the better life will be on our planet.
Do you want to make a difference? Then come to our Insanely Centric Team and become a Certified International Specialist!
YOUR TASKS- Identify different customer needs and wants and provide solutions to ensure customer satisfaction.
- Maintain quality customer service through optimized processes, provide feedback to the country retail team, and conduct retail audit reviews within your area.
- Support country sales & marketing campaigns at retail points of sale.
- Ensure effective implementation of local store marketing programs to maximize target segment penetration and revenue.
- Monitor competitor activity and recommend tactics to counter emerging threats at both area and local levels.
- Implement standardized guidelines and procedures to track adherence and performance.
- Train frontline staff in best retail practices.
- Provide direction and coaching to retail staff to support revenue targets.
- Source cost-efficient local contractors and suppliers for store operations while maintaining retail quality.
- Manage outsourced suppliers and staff to ensure effective store operations.
- Coordinate with the country team to support outlet development and management.
- Gather information to prepare store scorecards and standardize outlet management processes.
- Conduct cash reconciliation and oversee cash/credit transactions in retail outlets.
- Maintain petty cash funds and prepare related reports for budgeting and tracking.
- Coordinate data transfer between Express Centers and country offices.
- Monitor performance using store scorecards.
- Review shipment automation and customer engagement at POS.
- Implement store hours that meet customer needs and ensure consistency.
- Manage staff rostering, ensuring low absenteeism and proper grooming.
- Ensure outlets have proper supplies and marketing materials.
- Regularly monitor staff performance and conduct training or mentoring as needed.
- Exhibits ingenuity, creativity, resourcefulness, and empathy.
- Strong relationship-building skills and ability to network across organizational levels.
- At least 4 years of experience in retail sales and area marketing.
- Experience in sales processes and understanding of retail trade from a service and sales perspective.
- Strong career development in an international environment.
- Great culture and colleagues.
- Comprehensive benefits program.
If you see a personal challenge in these versatile and responsible tasks, then apply now! We look forward to receiving your application!
#J-18808-LjbffrSunway Pyramid - Retail Ambassador (Full-Time)
Posted today
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About us
Love, Bonito is a digital-first company on a mission to empower the everyday Asian woman and inspire self-confidence. We are the leading direct-to-consumer womenswear brand, headquartered in Singapore, with an omni-channel presence across Indonesia and Malaysia, a retail franchise in Cambodia, and are fast expanding into international markets namely Japan, Hong Kong SAR China and United States of America.
Founded in 2010, we are proudly female-founded with more than 70% female representation across our organisation, leadership and STEM roles (#girlpower!). We raised a US$50M Series C round in 2021 and know that we’re on the cusp of something great, where we’re working towards becoming the most thoughtful brand globally, for the Asian female consumer, especially when it comes to our products, community and experiences.
There’s a lot more work to be done with all of our exciting plans. So we’re looking to team up with people who are wildly passionate about making an impact and be part of a dynamic team, in a workplace with no corporate BS (yes, you read that right!).
Main Responsibilities
- Create EXCITEMENT in our product launches, workshops and events for our guests
- Assist in providing the best customer experience, including speaking to customers and offering advice on colour, fit, style and silhouette to best suit their needs
- Promote key styles/new arrivals and bestselling products to drive sales and conversion in-store to achieve sales targets
- Provide a seamless shopping experience and ensure all merchandize are available in all colours, sizes, and quantities on the sales floor
- Prepare and upkeep a clean shopping environment on the floor and at the fitting rooms
- Receiving and processing new stock, replenishments, returns, damages and transfers, as well as support all stock take/stock count exercises.
- Cashiering duties managing the POS system to process payments, and process as any mall loyalty cards/vouchers
- To assist in processing and handling customer online returns/exchanges in-stores
- Establish rapport with potential and current customers to build strong regular customer base.
- Responsible for adhering to SOP for store maintenance, visual merchandising excellence, and housekeeping duties.
- Work with the store manager to drive sales performance
You should have / be
- A Love, Bonito ambassador with a passion for the brand and our products
- Able to relate to our mission of empowering women through style, and have a strong personal sense of style and fashion
- A strong people-person! You are not afraid of approaching strangers and striking a genuine conversation, and guests aren’t afraid to approach you either!
- A performance-driven professional that drives sales through a customer-centric approach
- An awesome team player with a touch of fun, encouragement, support and respect in your interactions with other staff members
- A multitasker with the ability to work quickly in a fast-paced environment, and some degree of OCD towards tidiness
- A dependable co-worker who can work independently and proactively
- A self-starter, proactive and hands-on approach. Get it done right, and fast!
Hours
- Full-time: 45 hours per week, 5 days work week, morning and/or afternoon shifts/Fullshift
- All staff must be able to work on weekends/public holidays
Qualifications & Experience
- 1+ years of relevant work experience preferably in fashion/ retail company.
- No working experience but willing to learn are welcome to apply!
- Minimum SPM/ Diploma holder in Retail Management/Fashion or related fields.
- Strong interpersonal and communication skills, proficient in spoken/ written English and Malay/ Mandarin.
- Staff Discount
- Medical Benefits
- Uniform Sponsorship
- Birthday Leave
- Commissions
- Allowances
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Trade Marketing Manager (Pet Specialty Retail Channel)
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Royal Canin's ambition is to be the Health Through Nutrition company by creating a better world for pets. The PSR Trade Marketing Manager is responsible for creating a strategic marketing plan and executing activation plans to achieve business growth, build a strong Health Through Nutrition category, and generate positive ROI.
Key Responsibilities
- Develop and execute annual trade marketing plans, including product portfolio strategies, pricing, activation, and consumer promotional plans aligned with brand and sales strategies.
- Analyze market trends, shopper insights, and competitor activities to identify growth opportunities.
- Plan and implement trade promotions, POSM, and in-store activations, coordinating seamlessly with sales and cross-functional teams.
- Monitor and evaluate the effectiveness of trade promotions with clear metrics to determine ROI, providing recommendations for improvement.
- Lead new product launches and product revamps with excellent planning and execution.
- Collaborate with Brand Strategy & Activation, Digital Marketing, CRM, and Merchandising Managers to translate brand strategies into trade activities and category management initiatives that enhance visibility and shopper engagement.
- Create promotional plans to recruit new pet owners and ensure these are aligned with brand messaging.
- Engage and motivate the sales team on marketing initiatives; work with Scientific Communication to equip sales with effective trade tools and programs.
- Partner with trade partners to implement programs, track performance, and ensure execution excellence.
- Conduct regular market visits to monitor in-store execution and identify areas for improvement.
- Plan and manage advertising and trade spend, ensuring optimal ROI.
- Provide reports, analysis, and insights to support strategic decisions.
- Facilitate local and regional PMR activities, ensuring smooth information flow within the S&OP+ process.
- Manage relations with marketing and event agencies and key suppliers to ensure timely deliverables and budget optimization.
Qualifications
- Professional Degree in Marketing, Economics, Business, or related fields.
- Experience in FMCG or leading pharmaceutical companies.
- Knowledge of recommendation models is a plus.
- Minimum 5 years in marketing or related fields (trade marketing, brand management, etc.).
- Ability to turn insights into actionable plans.
- Strong analytical skills and proficiency in Microsoft Excel.
- Self-motivated, highly organized, and able to interact at all organizational levels.
- Thrives in entrepreneurial, fast-changing environments.
- Excellent planning and prioritization skills.
- High accountability and attention to detail.
- Fluent in English; additional languages are a plus.
- Interest in nutrition and passion for pets is advantageous.
- Willingness to travel as required.
Senior Level: Mid-Senior level
Employment Type: Full-time
Job Function: Marketing and Sales
Industry: Manufacturing
This job posting is active and not expired.
#J-18808-LjbffrWell-Being Advisor (Retail Sales) 销售顾问 Mandarin Speaking
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Job Description
- Minimum SPM qualification with retail sales experience.
- School leavers and fresh graduates are encouraged to apply as training will be provided.
- Good communication skill in English, Bahasa Malaysia and Mandarin is an added advantage. Candidate who is able to communicate in local dialect is a added advantage
- Candidates who are willing to learn and with strong passion to develop their career in sales are also welcome.
- To promote/market OSIM products and services.
- Maximize all opportunities in the process of closing a sale.
- Responsible in handling all customer enquiries and requests from various platforms promptly and professionally.
- To update and maintain customer interaction in the database.
- To assist in resolving customer complaints tactfully.
- To maintain amicable working relationship with business partners and customers.
- To prepare of monthly reports and documentation (if any).
- To demonstrates professional & technical selling skills and good product knowledge in dealing with customers to ensure high levels of customer service and satisfaction.
- Attractive remuneration package
- Attractive rewarding scheme such as travelling, monetary reward, leisure treat and etc.
- Great career progression
- Medical and dental benefits
- Premium hospitalization and personal accident insurance coverage
Additional Benefits
- Training Provided
- Commission Payment
- Staff Discount
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#J-18808-LjbffrRetail Ambassador - Sunway Pyramid
Posted 1 day ago
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Job Description
About us
We pride ourselves as the best and largest vertically integrated, omni-channel women's fashion brand in the region. Founded in 2010, we have grown to 250 people strong, proudly headquartered in Singapore with country offices in Indonesia and Malaysia and an omni-channel presence across these 3 markets. In addition to our retail franchise in Cambodia, we ship internationally to 15 markets (Hong Kong, China, Philippines and Australia, New Zealand, US, Canada, Macau, Japan, Korea, Vietnam, Thailand, Myanmar, Cambodia & Brunei).
We are taking our definition of new female retail global, with our sights set on becoming the most thoughtful brand for the everyday woman.
The team
The Love, Bonito team is a passionate, dynamic, innovative and fun-loving family. From fashion-lovers, savvy marketers to tech whizzes, we have a diverse team of talented individuals with one unified focus - our customer, the Love, Bonito woman. She is at the heart of everything we do and we pride ourselves in always taking an innovative, data-centric yet considerate approach in creating the right experiences, products and content for her. With big dreams and a grand mission, we’re looking for great like-minded people to join us - people who are as passionate, fearless and entrepreneurial.
If you’re looking for a dynamic, no corporate-BS environment to learn, grow, and really make an impact, we could be the perfect fit for you!
Main Responsibilities
- Create EXCITEMENT in our product launches, workshops and events for our guests.
- Assist in providing the best customer experience, including speaking to guests and offering advice on colour, fit and silhouette to best suit their needs.
- Provide a seamless shopping experience and ensure that all merchandise are available in all colours, sizes, and quantities on the floor.
- Prepare and upkeep a clean shopping environment on the floor and at the fitting rooms
- Receiving and processing new stock, replenishments, returns, damages and transfers, as well as support all stock take exercises.
- Cashiering duties using the POS system to process payments.
- Work with the store manager to drive store sales performance.
You should have / be
- A Love, Bonito ambassador with a passion for the brand and our products
- Able to relate to our mission of empowering women through style, and have a strong personal sense of style and fashion
- A strong people-person! You are not afraid of approaching strangers and striking a genuine conversation, and guests aren’t afraid to approach you either!
- A performance-driven professional that drives sales through a customer-centric approach
- An awesome team player with a touch of fun, encouragement, support and respect in your interactions with other staff members
- A multitasker with the ability to work quickly in a fast-paced environment, and some degree of OCD towards tidiness
- A dependable co-worker who can work independently and proactively
- A self-starter, proactive and hands-on approach. Get it done right, and fast!
Hours
- Full-time: 44 hours per week, 5 days work a week, morning and/or afternoon shifts
- All staff must be able to work on weekends/public holidays
Qualifications & Experience
- 1+ years of relevant work experience preferably in fashion/ retail company.
- Minimum SPM/ Diploma holder in Retail Management/Fashion or related fields.
- Strong interpersonal and communication skills, proficient in spoken/ written English and Malay/ Mandarin.