Head, Retail Center of Excellence
Posted 1 day ago
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Job Description
The Retail Center of Excellence (COE) is a dynamic regional team at the heart of GrabMart's strategy. Our mission is to enhance our customers' daily shopping experience and build a sustainable business model for the future.
- We design and build solutions that strengthen our supermarket partners and unlock new growth opportunities.
- As a regional COE, we create globally-optimized playbooks and provide hands-on support to country teams, empowering them to win in their local markets.
- You'll be joining a team that has a direct impact on Grab's long-term growth and sustainability.
Get to Know the Role
- As the Head, Retail Center of Excellence, you will lead the strategy and execution of key initiatives that elevate our supermarket partners and optimize core supply-side operations on our Mart business.
- This role is a unique blend of commercial strategy, operational excellence, and cross-functional leadership.
- You will drive the development and adoption of best practices, collaborate with product and tech teams to build scalable solutions, and work closely with country teams to ensure consistent, high-quality execution across the region.
- You will report to the Head of Retail and work onsite at Petaling Jaya office.
The Critical Tasks You Will Perform
- Drive Strategic Execution: You will lead the implementation of high-priority initiatives designed to deepen supermarket partnerships and enhance core supply-side operational processes.
- Develop & Scale Best Practices: You will spearhead the creation of operational playbooks, commercial frameworks, and best-practice guides for our supermarket partners, ensuring successful regional adoption.
- Enable Country Teams: You will provide direct, hands-on support to country teams and lead the team to launch new initiatives, then empower their long-term success through structured frameworks and knowledge sharing.
- Lead Product Collaboration: You will serve as the key business partner for Product and Tech teams, translating operational needs into product requirements for our supermarket partners.
- Manage Strategic Partnerships: You will own and cultivate the relationships with key regional supermarket partners, acting as a trusted advisor to drive mutual growth.
- Support New Initiatives: You will lend your expertise to support country-led pilots of new operational models, ensuring learnings are captured and shared across the region.
We are an equal opportunities employer and welcome applications from all qualified candidates.
#J-18808-LjbffrHead, Retail Center of Excellence
Posted 3 days ago
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Company Description
About Grab and Our Workplace
Grab is Southeast Asia's leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, we've got your back with everything. In Grab, purpose gives us joy and habits build excellence, while harnessing the power of Technology and AI to deliver the mission of driving Southeast Asia forward by economically empowering everyone, with heart, hunger, honour, and humility.
Job DescriptionGet to Know the Team
- The Retail Center of Excellence (COE) is a dynamic regional team at the heart of GrabMart's strategy. Our mission is to enhance our customers' daily shopping experience and build a sustainable business model for the future.
- We design and build solutions that strengthen our supermarket partners and unlock new growth opportunities.
- As a regional COE, we create globally-optimized playbooks and provide hands-on support to country teams, empowering them to win in their local markets.
- You'll be joining a team that has a direct impact on Grab's long-term growth and sustainability.
Get to Know the Role
- As the Head, Retail Center of Excellence, you will lead the strategy and execution of key initiatives that elevate our supermarket partners and optimize core supply-side operations on our Mart business.
- This role is a unique blend of commercial strategy, operational excellence, and cross-functional leadership.
- You will drive the development and adoption of best practices, collaborate with product and tech teams to build scalable solutions, and work closely with country teams to ensure consistent, high-quality execution across the region.
- You will report to the Head of Retail and work onsite at Petaling Jaya office.
The Critical Tasks You Will Perform
- Drive Strategic Execution: You will lead the implementation of high-priority initiatives designed to deepen supermarket partnerships and enhance core supply-side operational processes.
- Develop & Scale Best Practices: You will spearhead the creation of operational playbooks, commercial frameworks, and best-practice guides for our supermarket partners, ensuring successful regional adoption.
- Enable Country Teams: You will provide direct, hands-on support to country teams and lead the team to launch new initiatives, then empower their long-term success through structured frameworks and knowledge sharing.
- Lead Product Collaboration: You will serve as the key business partner for Product and Tech teams, translating operational needs into product requirements for our supermarket partners.
- Manage Strategic Partnerships: You will own and cultivate the relationships with key regional supermarket partners, acting as a trusted advisor to drive mutual growth.
- Support New Initiatives: You will lend your expertise to support country-led pilots of new operational models, ensuring learnings are captured and shared across the region.
What Essential Skills You Will Need
- You have 8 years of extensive experience in retail operations, e-commerce supply chain, or a related field with a focus on operational excellence.
- You have proven ability to develop and scale operational playbooks, commercial frameworks, or standard operating procedures across multiple markets.
- You have demonstrated experience working collaboratively with product and technology teams to deliver new features and system improvements.
- You have a strong stakeholder management and relationship-building skills, with a track record of managing strategic partners or clients.
- You have experience leading complex, cross-functional projects from strategy to execution.
- You have a hands-on, entrepreneurial mindset with comfort operating in ambiguity and building from the ground up.
Life at Grab
We care about your well-being at Grab, here are some of the global benefits we offer:
- We have your back with Term Life Insurance and comprehensive Medical Insurance.
- With GrabFlex, create a benefits package that suits your needs and aspirations.
- Celebrate moments that matter in life with loved ones through Parental and Birthday leave , and give back to your communities through Love-all-Serve-all (LASA) volunteering leave
- We have a confidential Grabber Assistance Programme to guide and uplift you and your loved ones through life's challenges.
- Balancing personal commitments and life's demands are made easier with our FlexWork arrangements such as differentiated hours
What We Stand For At Grab
We are committed to building an inclusive and equitable workplace that provides equal opportunity for Grabbers to grow and perform at their best. We consider all candidates fairly and equally regardless of nationality, ethnicity, race, religion, age, gender, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique.
#J-18808-LjbffrMAL | Store Manager | Full Time | IOI DAMANSARA ( Tropicana Mall)
Posted 4 days ago
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Join to apply for the MAL | Store Manager | Full Time | IOI DAMANSARA ( Tropicana Mall) role at Lovisa Pty Ltd.
OverviewMake Your Mark in Retail – Become a Lovisa Store Manager. Are you a passionate, fashion-forward leader ready to take charge and drive results? At Lovisa, we’re on the lookout for an inspiring Store Manager to lead a high-energy team and deliver exceptional customer experiences. If you thrive in a fast-paced environment and are ready to make a real impact – this is your opportunity to shine.
Who We AreAt Lovisa, we’re redefining the world of jewellery – making it stylish, affordable, and accessible. With 150+ new styles landing in-store each week, we stay ahead of the trends and empower our customers to feel fabulous every day. As a rapidly growing global brand, we’re creating incredible opportunities for passionate individuals looking to build a career in fashion retail and contribute to something bigger.
Benefits- Career Growth — With stores opening globally, Lovisa offers endless opportunities to grow – whether you’re stepping up in-store or exploring international pathways.
- Birthday Leave — Celebrate YOU with a paid day off on your birthday – it's our gift to you.
- Team Member Perks — Enjoy discounts on our stunning jewellery, access to exclusive competitions, and rewards recognising your amazing work.
- World-Class Training — We’ll set you up for success with hands-on training in retail, customer service – and even ear and body piercing.
- Supportive Culture — Lead a passionate, dynamic team in a fun and collaborative environment where we succeed together.
- You’ll Bring
- Leadership with Style — You’re fashion-focused with a strong ability to inspire and motivate your team to deliver on-trend customer experiences.
- A Can-Do Attitude — You're confident managing operations, driving results, and creating a positive team culture through action and example.
- Customer First Mindset — You go above and beyond to create unforgettable in-store experiences where every customer feels seen, supported, and stylish.
- Drive to Succeed — You thrive on achieving sales targets, creating an engaging store atmosphere, and leading your team to success.
As a Store Manager, you’ll be responsible for leading and developing your team, delivering sales results, and creating a vibrant, customer-focused environment.
Key Responsibilities- Inspire and coach your team to deliver exceptional customer experiences that reflect our brand values.
- Drive store performance by achieving sales targets and KPIs while keeping the store atmosphere fun and energetic.
- Lead day-to-day operations and ensure stock is beautifully presented and well-managed – always on-brand and on-point.
- Champion Lovisa’s 10 + 1 Culture Commitments and foster a strong team connection.
- Provide ongoing development and training to elevate your team's skills and confidence.
- Maintain visual excellence with engaging merchandising that showcases the latest jewellery trends and captures customer attention.
At Lovisa, diversity is our strength. We’re committed to building a team as bold, creative, and unique as our customers. Whether you're from across the street or across the globe, we want you to bring your full self to work – because that’s what makes Lovisa shine.
Ready to Step Up?Lead with confidence, sparkle with passion, and be part of a growing brand where your leadership makes a real impact. Apply now to join the Lovisa team and take the next exciting step in your retail career.
Requirements- Seniority level: Mid-Senior level
- Employment type: Full-time
- Job function: Sales and Business Development
- Industries: Retail
Treasury Manager | Solar Energy Company | Petaling Jaya
Posted 5 days ago
Job Viewed
Job Description
Job Responsibilities:
- Support the negotiation and review of banking facilities, including drawdowns, applications, submissions, and other related functions, in collaboration with the Head of Department (HOD).
- Coordinate and facilitate banking agreements, both planned and on a day-to-day operational basis.
- Monitor existing banking facility limits and assist in the preparation and setup of new banking facilities as required.
- Oversee daily payment processes in coordination with the Accounts Payable team.
- Evaluate, propose, and recommend strategies to effectively manage financing obligations.
- Ensure all foreign currency transactions are executed in compliance with prescribed criteria and within designated timelines.
- Manage the timely placement of surplus funds to optimize returns.
- Assist in compiling responses to banking-related queries and audit requests.
- Draft straightforward correspondence to bankers, valuers, legal counsel, company secretaries, and other relevant parties for supervisor review.
- Act as a liaison between departments to gather information related to project tendering.
- Provide ad-hoc and general administrative support to the HOD as required.
Requirements:
- Education: Bachelor’s degree in Banking, Finance, Accounting, or a related discipline (other relevant qualifications may be considered).
- Experience: Minimum of 4 years’ relevant experience, preferably in treasury operations, financial analysis, or accounting.
- Skills: Strong understanding of banking and treasury processes; ability to manage multiple tasks efficiently.
- Language Proficiency:Proficient in spoken and written English; conversational proficiency in Bahasa Malaysia.
Head of Platform Engineering - Retail (TFSB)
Posted 18 days ago
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Job Description
Role Overview
The Head of Platform Engineering leads TIME Retail’s infrastructure, site reliability, DevSecOps and platform scalability functions, ensuring platforms are secure, resilient and operationally ready to support business growth. Reporting to the CIO, this role is accountable for modernizing and scaling the technology backbone, maintaining IRP/DRP readiness, enforcing security policies and enabling engineering teams to deliver with confidence.
This is a senior, hands-on leadership position for a systems-focused leader who thrives on ensuring high availability, operational discipline and enterprise-grade security across all platforms.
Key Responsibilities- Platform, Infrastructure & Reliability Ownership
- Own the design, operation and evolution of TIME Retail’s infrastructure and platform services.
- Lead site reliability engineering practices to meet strict SLAs for uptime, latency and system performance.
- Oversee DevSecOps and CI/CD pipelines to ensure secure, reliable and automated deployments.
- Drive modernization initiatives that improve performance, reliability and scalability in line with long-term architecture plans.
- Security, Compliance & Governance
- Enforce security policies across all platform and infrastructure layers.
- Ensure readiness for Incident Response Plans (IRP) and Disaster Recovery Plans (DRP) through regular testing and updates.
- Partner with Cybersecurity teams to maintain compliance with regulatory, data privacy and audit requirements.
- Lead platform hardening, vulnerability remediation and ongoing security monitoring.
- Define and maintain the platform architecture roadmap, ensuring modularity, scalability and interoperability across systems.
- Lead modernization efforts to adopt cloud-native, containerized and event-driven architectures where appropriate.
- Implement infrastructure-as-code, observability frameworks, automated failover and performance benchmarking.
- Ensure platform designs support future growth, high availability and seamless integration with other systems.
- Operational Readiness & IT Support Enablement
- Ensure operational readiness of all platforms to support business and customer-facing systems.
- Oversee internal IT support tiers (L1, L2, L3) for technical issues escalated by Customer Care, Product and other business units, ensuring timely triage, resolution and documentation according to SLAs.
- Maintain operational runbooks, escalation paths and incident workflows for efficiency and consistency.
- Monitor and improve SLA compliance for incident response and resolution times.
- Build and lead a high-performing Platform Engineering team with skills in infrastructure, cloud, security and site reliability.
- Establish clear KPIs, responsibilities and career paths for platform engineers and support specialists.
- Foster a culture of operational discipline, resilience and continuous improvement.
- Cross-Functional Collaboration
- Partner with the Head of Engineering to ensure platform capabilities align with application delivery needs.
- Collaborate with Product, Operations and Cybersecurity to meet business and security objectives.
- Serve as the final technical escalation point for infrastructure and platform-related incidents.
- Partner closely with Finance, Product, and Business stakeholders to evolve TIME Retail’s capabilities, balancing business requirements with platform scalability, compliance and technical feasibility.
- Ideal Candidate Profile
- Experience
- 10+ years in platform, infrastructure, or site reliability engineering, with at least 5 years in leadership roles.
- Proven track record in running mission-critical, high-availability platforms in telco, fintech, or regulated environments.
- Experience implementing IRP/DRP frameworks, platform security policies and DevSecOps practices.
- Prior exposure to multi-tier technical support (L1, L2, L3) in a 24/7 environment.
- Technical Skills
- Expert in cloud platforms (AWS, Azure, or GCP), Kubernetes and infrastructure automation.
- Strong knowledge of platform scalability, system integration and middleware.
- Proficient in monitoring and observability tools (Prometheus, Grafana, ELK, etc.) and infrastructure-as-code frameworks such as Terraform or CloudFormation.
- Deep understanding of disaster recovery, high availability and fault-tolerant systems.
- Strategic systems thinker with a reliability-first mindset.
- Effective communicator able to translate technical risks into business impact.
- Calm and decisive under pressure, with strong incident leadership skills.
- Platforms are stable, secure and scalable, enabling business growth without bottlenecks.
- IRP/DRP processes are well-practiced, with minimal business disruption during incidents.
- Well-documented, compliant infrastructure and platform standards.
- Technical issues flagged by business units are resolved efficiently, with clear escalation and accountability.
- Platform engineering teams operate with high ownership, delivering against SLAs and strategic goals.
- Leadership over TIME Retail’s technology backbone and the operational readiness that supports it.
- Authority to set standards for platform, infrastructure, DevSecOps and operational resilience.
- Support from senior leadership to invest in modernization, scalability and security.
- A collaborative, high-performance environment focused on long-term stability and operational excellence.
- Mid-Senior level
- Full-time
- Engineering and Information Technology
- Industries
- Telecommunications and Technology, Information and Media
Referrals are optional and do not affect application. This page lists other job postings for context and does not reflect current openings.
(KT) Luxury Store Manager (with commission, Mandarin speaker preferred) (58354)
Posted 20 days ago
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Job Description
- Store Operations· Ensure smooth day-to-day store operations in compliance with company SOPs.· Maintain store cleanliness, display standards, and visual merchandising according to brand guidelines.· To report to and assist the Area Manager in managing day-to-day retail operation of the assigned branches.· To ensure proper maintenance of account, cash flow and sales records by cashier.· To enforce the internal control procedure in order to reduce stock / monetary leakage from the operating retail outlet.· To improve and enforce the SOPs in order to have a tighter, more effective and profitable operation· To ensure and guide all branch staff to carry out their duties and responsibilities as detailed in the branch operation.· To undertake other responsibilities assigned by the branch management from time to time.
- Team Management· Recruit, train, and develop store staff to enhance product knowledge and selling skills.· Conduct regular performance evaluations, monitor staff working performance and provide coaching.· To provide leadership and direction for the respective retail outlet.· To create, motivate and encourage a "teamwork" culture within the retail outlet and the organization as a whole and to instill a sense of commitment and ownership in the team.· To provide guidance and training to retail outlet on retail outlet processes, procedures and business activities according to Standard Operations Procedures (SOPs) and job responsibilities and to achieve set objectives.· To plan and manage day-to-day operations of the retail outlet, such as preparing monthly duty roster and daily work schedule including effective management of leave application of the retail outlet.· To identify and follow up on the problems encountered by staff.· To ensure staff fulfill their job responsibilities and adhere to the Company's policies and procedures.
- Financial Management/Sales Strategies· To ensure sales turnover and gross profit margin meets or exceeds the Company's objectives.· To assist the superior in setting annual and monthly sales targets for the respective retail outlet.· To manage expenses of the respective retail outlet within the budget that has been allocated by the Company.· To keep note of monthly inventory value according to the assigned value.· To expedite all the necessary monthly Branch Report for submission to the superior.
- Customer Service· To solve customers' complaints quickly and efficiently in accordance to the Company's policies and procedures and ensure the same complaints will not repeat in the future.· To ensure that staff provide excellent customer service to all customers and employees at all levels.· To improve merchandise, window display, retail outlet and service facilities based on customers' constructive suggestions.
Part Time Retail - Typo Aeon Shah Alam
Posted today
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Job Description
Do you speak fashion? We're hiring Part Time Sales Advisors! Let’s Chat!
Born in Australia, loved around the world.
At Cotton On, we know good style goes well beyond what's in your wardrobe. We’re here to inspire, spark joy and bolster self-expression and creativity. We want our community to feel seen, heard and celebrated, and as a brand, we want to use our voice to make a positive difference in people's lives.
We’re playfully rebellious and always optimistic. Join our world and let's do good things together.
Benefits You Will Love…
- 50% off our Brands | Cotton On, Cotton On Body, Cotton On Kids, Typo
- Local &Global career growth
- 24/7 Wellness support
- Discounts for you & your family
- Performance & Peak incentives to reward +recognise our team
The Role
- Be a proud Brand Ambassador, creating memorable and fun experiences for every customer who walks through our doors.
- Live and breathe the Cotton On values, championing our foundations to make a real, positive impact on communities worldwide.
- Keep our store looking fresh and inviting by merchandising and replenishing with care – making shopping easy and enjoyable for everyone.
- Collaborate with your team to smash goals and celebrate wins together
Who are we?
Cotton On’s purpose is to make a positive difference in people’s lives. Born in Australia, Cotton On is a global fashion and lifestyle retailer with eight brands across 22 countries and 1,500 stores. Powered by 20,000 team members, who together with our customers, are making a positive impact through one life-changing Foundation. Taking their Aussie lifestyle to the world and delivering Good along the way, Cotton On brands offer youthful fashion and lifestyle products across women's, men’s, kids, body, accessories and stationery.
We are proud of our diverse global workforce of 20,000 team members from countless nationalities, and we strongly welcome and encourage individuals of all backgrounds to apply with us.
We are focused on bringing more voices, experiences and backgrounds to our workforce as we drive diverse and inclusive outcomes for our team and our customers.
If you have any individual needs in order to fully participate in the recruitment process, please contact us at so we may support you in completing the job application process.
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About the latest Retail Jobs in Selangor !
Retail Associate Executive (UNIQLO)
Posted today
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Position: Retail Associate Executive (UNIQLO)
Hiring Location: KL/ Selangor / Genting Highland (Sky Avenue) / Johor - UNIQLO outlet
Salary Range: RM3,000 - RM 4,200 (Basic only)
Requirements & Qualifications:
- Diploma and above, with good English proficiency
- Willing to work shifts (including weekends & public holidays)
- Genuine interest in Fashion & LifeWear philosophy
- Passionate about fashion & delivering excellent customer service
Benefits include:
- 5 working days per week
- Travelling allowance
- Employee discounts
- Customer service award
- Performance bonus
- Medical coverage
- Growth opportunities
(Terms & conditions apply)
Contact: Farrah ) / Aida ) - for enquiries
#J-18808-LjbffrRetail Associate - Nike (Mitsui Outlet Park, KL)
Posted today
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Job Description
Overview
Internal Job Title – Athlete
Work Hard. Play Hard. You're a natural leader, a motivator and always up for a challenge. Nike is looking for the next Athlete (Retail Associate) to join our team at Mitsui Outlet Park. Are you ready?
As a Nike Direct Athlete , you provide world-class service to the consumer using the four service principles:
KNOW: Build an authentic connection with consumers by getting to know them to guide their journey.
EQUIP: Credible Athletes equip consumers through product and service knowledge and expertise.
ENGAGE: Connect with consumers by inviting them to engage with Nike.
INSPIRE: Inspire by creating an emotional connection to the brand between the consumer and Nike.
What will you work on?As a Nike Direct Athlete , you are passionate about Nike products and services. You will demonstrate enthusiasm and eagerness to learn the fundamentals of all store Athlete roles, including but not limited to Service, Visual Presentation, and Stockroom. You will deliver the best possible service and attention to all consumers. Assist the team in executing all daily retail operations to ensure premium service and smooth store functioning. You will develop positive relationships with consumers and teammates and be an active member of the store community by attending and supporting store events. You will model reliability and flexibility by being able to work varied hours and days to meet the needs of the business. You will maintain knowledge of various store departments and be available to operate the cash register for regular transactions, perform shipping and receiving duties, stock the floor, perform cleaning duties, and build visual displays when necessary.
What you bring- Must have or be pursuing a High School diploma or GED
- Able to perform basic math functions, including addition, subtraction, multiplication, and division
- Able to effectively communicate in verbal and written English
- Physical requirements include the ability to twist, bend, squat, reach, climb a ladder and stand for extended periods of time
- Able to accomplish multiple tasks in a fast-paced environment
- Able to work effectively with others in a team-oriented environment and provide excellent customer service
- One or more years of customer service and/or retail experience preferred
Of course, our commitments don't stop with our customers. If you're up to the challenge of Nike Retail we'll make it worth your while. You'll be working in a great team environment, with access to the latest and greatest Nike products and apparel. Not to mention, a compensation and benefits package that's among the best around. Join us and see what it means to become part of the Nike Retail experience.
#J-18808-LjbffrShop Assistant (Kampung Baru Subang)
Posted today
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Job Description
The Shop Assistant will be responsible to assist the retail store manager with working the floor, managing inventory and providing customer service. The position requires physical fitness and excellent stamina, good interpersonal and strong team spirit.
In this role, you will:
- Receiving, unpacking and arranging new stocks delivered
- Arranging and labelling goods on the display shelves
- Assisting customers in finding the products they're looking for
- Addressing customer complaints and inquiries
- Sharp, precise and very careful in handling the job
- Hardworking and positive in all instruction given
- Responsible to retail selling
You might thrive in this role if you have:
- Min SPM
- Age between 18-36
- Strong organizational skills and attention to detail
- Ability to work in a fast-paced environment
- Good communication and interpersonal skills
- Prior experience or basic knowledge in retail is an added advantage
Compensation, Benefits and Perks
The salary is Starting from RM1,700
, benefits includes
- EPF
- Socso
- EIS
- Medical Claim
- Attendance Allowance
- Maternity and Paternity Leaves
You may want to know:
This position is open on July 24, 2025
This position is full time position
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