Head of Platform Engineering - Retail (TFSB)
Posted 6 days ago
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Job Description
Role Overview
The Head of Platform Engineering leads TIME Retail’s infrastructure, site reliability, DevSecOps and platform scalability functions, ensuring platforms are secure, resilient and operationally ready to support business growth. Reporting to the CIO, this role is accountable for modernizing and scaling the technology backbone, maintaining IRP/DRP readiness, enforcing security policies and enabling engineering teams to deliver with confidence.
This is a senior, hands-on leadership position for a systems-focused leader who thrives on ensuring high availability, operational discipline and enterprise-grade security across all platforms.
Key Responsibilities- Platform, Infrastructure & Reliability Ownership
- Own the design, operation and evolution of TIME Retail’s infrastructure and platform services.
- Lead site reliability engineering practices to meet strict SLAs for uptime, latency and system performance.
- Oversee DevSecOps and CI/CD pipelines to ensure secure, reliable and automated deployments.
- Drive modernization initiatives that improve performance, reliability and scalability in line with long-term architecture plans.
- Security, Compliance & Governance
- Enforce security policies across all platform and infrastructure layers.
- Ensure readiness for Incident Response Plans (IRP) and Disaster Recovery Plans (DRP) through regular testing and updates.
- Partner with Cybersecurity teams to maintain compliance with regulatory, data privacy and audit requirements.
- Lead platform hardening, vulnerability remediation and ongoing security monitoring.
- Define and maintain the platform architecture roadmap, ensuring modularity, scalability and interoperability across systems.
- Lead modernization efforts to adopt cloud-native, containerized and event-driven architectures where appropriate.
- Implement infrastructure-as-code, observability frameworks, automated failover and performance benchmarking.
- Ensure platform designs support future growth, high availability and seamless integration with other systems.
- Operational Readiness & IT Support Enablement
- Ensure operational readiness of all platforms to support business and customer-facing systems.
- Oversee internal IT support tiers (L1, L2, L3) for technical issues escalated by Customer Care, Product and other business units, ensuring timely triage, resolution and documentation according to SLAs.
- Maintain operational runbooks, escalation paths and incident workflows for efficiency and consistency.
- Monitor and improve SLA compliance for incident response and resolution times.
- Build and lead a high-performing Platform Engineering team with skills in infrastructure, cloud, security and site reliability.
- Establish clear KPIs, responsibilities and career paths for platform engineers and support specialists.
- Foster a culture of operational discipline, resilience and continuous improvement.
- Cross-Functional Collaboration
- Partner with the Head of Engineering to ensure platform capabilities align with application delivery needs.
- Collaborate with Product, Operations and Cybersecurity to meet business and security objectives.
- Serve as the final technical escalation point for infrastructure and platform-related incidents.
- Partner closely with Finance, Product, and Business stakeholders to evolve TIME Retail’s capabilities, balancing business requirements with platform scalability, compliance and technical feasibility.
- Ideal Candidate Profile
- Experience
- 10+ years in platform, infrastructure, or site reliability engineering, with at least 5 years in leadership roles.
- Proven track record in running mission-critical, high-availability platforms in telco, fintech, or regulated environments.
- Experience implementing IRP/DRP frameworks, platform security policies and DevSecOps practices.
- Prior exposure to multi-tier technical support (L1, L2, L3) in a 24/7 environment.
- Technical Skills
- Expert in cloud platforms (AWS, Azure, or GCP), Kubernetes and infrastructure automation.
- Strong knowledge of platform scalability, system integration and middleware.
- Proficient in monitoring and observability tools (Prometheus, Grafana, ELK, etc.) and infrastructure-as-code frameworks such as Terraform or CloudFormation.
- Deep understanding of disaster recovery, high availability and fault-tolerant systems.
- Strategic systems thinker with a reliability-first mindset.
- Effective communicator able to translate technical risks into business impact.
- Calm and decisive under pressure, with strong incident leadership skills.
- Platforms are stable, secure and scalable, enabling business growth without bottlenecks.
- IRP/DRP processes are well-practiced, with minimal business disruption during incidents.
- Well-documented, compliant infrastructure and platform standards.
- Technical issues flagged by business units are resolved efficiently, with clear escalation and accountability.
- Platform engineering teams operate with high ownership, delivering against SLAs and strategic goals.
- Leadership over TIME Retail’s technology backbone and the operational readiness that supports it.
- Authority to set standards for platform, infrastructure, DevSecOps and operational resilience.
- Support from senior leadership to invest in modernization, scalability and security.
- A collaborative, high-performance environment focused on long-term stability and operational excellence.
- Mid-Senior level
- Full-time
- Engineering and Information Technology
- Industries
- Telecommunications and Technology, Information and Media
Referrals are optional and do not affect application. This page lists other job postings for context and does not reflect current openings.
Key Account Manager (CVS & E-commerce)
Posted 2 days ago
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Job Description
- Develop excellent working relationships and in-depth understanding with the customers and market landscape.
- Leverage in-depth understanding of market & customers dynamic, shopper marketing knowledge, trade fund budget availability, supply chain operations to create and execute business strategies , Annual Customer Business Plan, Quarterly Business Review / Promotion plan with individual customer.
- Lead and partner with customers for business strategies implementation and plan execution. Conduct regular reviews with customers on different aspects of the business and to identify account gaps to plan and execution.
- Work with sales operation team to ensure strong communication & execution of programs at trade.
- Responsible and accountable for sales growth targets, profitability, managing market hygiene and total trade spend within allowable with the assigned key accounts.
- Responsible for key account receivables. Monitor Account Receivable aging and coordinate with credit control and Accounts Receivable team.
- Trade visit to check & audit in store execution at the outlets level.
- Leading the development of people through effective coaching and feedback.
- To perform ad hoc tasks assigned by superior from time to time.
- Candidate must possess at least a Bachelor’s Degree/ Diploma in any discipline.
- At least 5 years of work experience in managing a major customer/account from FMCG sector.
- Experience in trade operations and category development or marketing is an advantage.
- Good analytical and leadership skills.
- Ability to improve continuously with creative and resourceful problem solving.
Finance Manager (Retail Industry)
Posted 4 days ago
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Job Description
Company Background
We are representing our client one of the largest retail stores with more than 300 outlets across Malaysia. Currently our esteemed client is looking for an experienced and detail-oriented candidate to fill the position of Finance Manager to oversee and manage the financial aspect of their retail store operations.
- 5 Working Days
Job Summary
This role will be responsible for maintaining accurate financial records, preparing financial reports, monitoring financial transactions, and ensuring compliance with accounting principles and company policies. The ideal candidate will have a strong background in accounting, excellent analytical skills, and the ability to collaborate with cross-functional teams.
Main Responsibilities
- Financial Record-Keeping: Maintain and update accurate financial records, including sales transactions, expenses and other financial activities related to the operation.
- Accounts Payable and Receivable: Manage accounts payable and receivable processes, review monthly aging & oversee the credit note collection status.
- Compliance and Internal Controls: Ensure compliance with accounting principles, legal regulations, and company policies. Establish and maintain internal control procedures to safeguard financial assets and prevent fraud.
- Team Management: Supervise and mentor accounting staff, providing guidance on financial tasks and fostering a positive and collaborative work environment.
- Audit Support: Coordinate with internal and external auditors during financial audits. Provide required documentation and explanations to ensure a smooth audit process.
- Continuous Improvement: Identify opportunities for process optimization and automation within the accounting function to improve efficiency and accuracy.
- To work with GL manager on month end closing & year end budget preparation.
Requirements
- Minimum Bachelor's Degree in Accounting, Finance, Commerce or related field. Possess professional certification/membership such as ACCA/CPA/MIA etc.
- Proven experience as a Finance/Accounting Manager within the retail industry.
- Excellent analytical skills with attention to detail and accuracy.
- Ability to communicate financial information effectively to non-financial stakeholders
- Ability to speak in Mandarin language due to business needs.
Person In-Charge:
Adelene | adelene@ talentrecruit.com.my | (WhatsApp)
Finance Manager (Retail/F&B)
Posted 4 days ago
Job Viewed
Job Description
5 Working Days(Mon-Fri)
Job Summary:
Our client isseeking a detail-oriented and experienced Accounting Manager to oversee and manage the financial aspects of their retail store operations. The Accounting Manager will be responsible for maintaining accurate financial records, preparing financial reports, monitoring financial transactions, and ensuring compliance with accounting principles and company policies. The ideal candidate will have a strong background in accounting, excellent analytical skills, and the ability to collaborate with cross-functional teams.
Role Responsibilities
- Financial Record-Keeping: Maintain and update accurate financial records, including sales transactions, expenses and other financial activities related to the operation.
- Accounts Payable and Receivable: Manage accounts payable and receivable processes, review monthly aging & oversee the credit note collection status.
- Compliance and Internal Controls: Ensure compliance with accounting principles, legal regulations, and company policies. Establish and maintain internal control procedures to safeguard financial assets and prevent fraud.
- Team Management: Supervise and mentor accounting staff, providing guidance on financial tasks and fostering a positive and collaborative work environment.
- Audit Support: Coordinate with internal and external auditors during financial audits. Provide required documentation and explanations to ensure a smooth audit process.
- Continuous Improvement: Identify opportunities for process optimization and automation within the accounting function to improve efficiency and accuracy.
- To work with GL manager on month end closing & year end budget preparation.
Role Requirements
- Bachelor's degree in Accounting, Finance, or a related field. A master's degree or professional accounting certification.
- Proven experience as an Accounting / Finance Manager or similar role, preferably in a retail, F&B or store environment.
- Proficiency in accounting software and MS Excel; experience with ERP systems is advantageous.
- Excellent analytical skills with attention to detail and accuracy.
- Familiarity with internal controls and financial compliance standards.
- Problem-solving aptitude and ability to handle financial challenges proactively.
- Ability to speak in Mandarin language
- OPEN TO MALAYSIAN ONLY
Adelene | adelene@ talentrecruit.com.my | (WhatsApp)
Assistant Manager, E-Commerce
Posted 4 days ago
Job Viewed
Job Description
Job Title: Assistant Manager, E-Commerce
- Budget: 3.000 - 5.000 MYR (Including all the tax, EPF, Socso)
- Must-have: experience with eCommerce management and professional in Mandarin, Cantonese
- Work type: Remote Fulltime 100% (So you can still stay in Malaysia and work remotely with the engineering team in Hongkong)
- Need to follow Hongkong Public holiday
Job Description:
We are seeking an Assistant Manager to drive Shopee sales, promotions, and operational efficiency on the Shopee platform . This role involves strategizing and executing campaigns, optimizing store performance, and collaborating with key stakeholders to maximize business growth.
Key Responsibilities:
Develop and implement sales strategies to achieve revenue targets on Shopee.
Plan and manage promotional campaigns, including major Shopee Mega Campaigns.
Analyze sales performance, market trends, and customer insights to enhance product visibility and store competitiveness.
Optimize product listings, pricing strategies, and digital marketing efforts to drive conversions.
Work closely with internal teams and Shopee account managers to ensure seamless execution of marketing initiatives.
Oversee store operations, including inventory management, order fulfillment, and customer engagement.
Monitor campaign performance, generate reports, and provide actionable recommendations for continuous improvement.
Respond to customer inquiries and ensure high levels of satisfaction and brand reputation.
Requirements:
Bachelor's degree in Business, Marketing, E-commerce, or a related field.
Minimum 5 years of experience in e-commerce, online sales, or digital marketing, preferably with Shopee or similar platforms.
Strong analytical skills with experience in data-driven decision-making.
Knowledge of Shopee platform operations, promotions, and marketing tools.
Good written and spoken English and Cantonese is a must.
Ability to multitask and thrive in a fast-paced, dynamic environment.
#J-18808-LjbffrAssistant Manager, E-Commerce
Posted 4 days ago
Job Viewed
Job Description
Job Title: Assistant Manager, E-Commerce
- Budget: 3.000 - 5.000 MYR (Including all the tax, EPF, Socso)
- Must-have: experience with eCommerce management and professional in Mandarin, Cantonese
- Work type: Remote Fulltime 100% (So you can still stay in Malaysia and work remotely with the engineering team in Hongkong)
- Need to follow Hongkong Public holiday
Job Description:
We are seeking an Assistant Manager to drive Shopee sales, promotions, and operational efficiency on the Shopee platform . This role involves strategizing and executing campaigns, optimizing store performance, and collaborating with key stakeholders to maximize business growth.
Key Responsibilities:
Develop and implement sales strategies to achieve revenue targets on Shopee.
Plan and manage promotional campaigns, including major Shopee Mega Campaigns.
Analyze sales performance, market trends, and customer insights to enhance product visibility and store competitiveness.
Optimize product listings, pricing strategies, and digital marketing efforts to drive conversions.
Work closely with internal teams and Shopee account managers to ensure seamless execution of marketing initiatives.
Oversee store operations, including inventory management, order fulfillment, and customer engagement.
Monitor campaign performance, generate reports, and provide actionable recommendations for continuous improvement.
Respond to customer inquiries and ensure high levels of satisfaction and brand reputation.
Requirements:
Bachelor's degree in Business, Marketing, E-commerce, or a related field.
Minimum 5 years of experience in e-commerce, online sales, or digital marketing, preferably with Shopee or similar platforms.
Strong analytical skills with experience in data-driven decision-making.
Knowledge of Shopee platform operations, promotions, and marketing tools.
Good written and spoken English and Cantonese is a must.
Ability to multitask and thrive in a fast-paced, dynamic environment.
#J-18808-LjbffrAssistant Manager, E-Commerce
Posted 4 days ago
Job Viewed
Job Description
Job Title: Assistant Manager, E-Commerce
- Budget: 3.000 - 5.000 MYR (Including all the tax, EPF, Socso)
- Must-have: experience with eCommerce management and professional in Mandarin, Cantonese
- Work type: Remote Fulltime 100% (So you can still stay in Malaysia and work remotely with the engineering team in Hongkong)
- Need to follow Hongkong Public holiday
Job Description:
We are seeking an Assistant Manager to drive Shopee sales, promotions, and operational efficiency on the Shopee platform . This role involves strategizing and executing campaigns, optimizing store performance, and collaborating with key stakeholders to maximize business growth.
Key Responsibilities:
Develop and implement sales strategies to achieve revenue targets on Shopee.
Plan and manage promotional campaigns, including major Shopee Mega Campaigns.
Analyze sales performance, market trends, and customer insights to enhance product visibility and store competitiveness.
Optimize product listings, pricing strategies, and digital marketing efforts to drive conversions.
Work closely with internal teams and Shopee account managers to ensure seamless execution of marketing initiatives.
Oversee store operations, including inventory management, order fulfillment, and customer engagement.
Monitor campaign performance, generate reports, and provide actionable recommendations for continuous improvement.
Respond to customer inquiries and ensure high levels of satisfaction and brand reputation.
Requirements:
Bachelor's degree in Business, Marketing, E-commerce, or a related field.
Minimum 5 years of experience in e-commerce, online sales, or digital marketing, preferably with Shopee or similar platforms.
Strong analytical skills with experience in data-driven decision-making.
Knowledge of Shopee platform operations, promotions, and marketing tools.
Good written and spoken English and Cantonese is a must.
Ability to multitask and thrive in a fast-paced, dynamic environment.
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Assistant Manager, E-Commerce
Posted 4 days ago
Job Viewed
Job Description
Job Title: Assistant Manager, E-Commerce
- Budget: 3.000 - 5.000 MYR (Including all the tax, EPF, Socso)
- Must-have: experience with eCommerce management and professional in Mandarin, Cantonese
- Work type: Remote Fulltime 100% (So you can still stay in Malaysia and work remotely with the engineering team in Hongkong)
- Need to follow Hongkong Public holiday
Job Description:
We are seeking an Assistant Manager to drive Shopee sales, promotions, and operational efficiency on the Shopee platform . This role involves strategizing and executing campaigns, optimizing store performance, and collaborating with key stakeholders to maximize business growth.
Key Responsibilities:
Develop and implement sales strategies to achieve revenue targets on Shopee.
Plan and manage promotional campaigns, including major Shopee Mega Campaigns.
Analyze sales performance, market trends, and customer insights to enhance product visibility and store competitiveness.
Optimize product listings, pricing strategies, and digital marketing efforts to drive conversions.
Work closely with internal teams and Shopee account managers to ensure seamless execution of marketing initiatives.
Oversee store operations, including inventory management, order fulfillment, and customer engagement.
Monitor campaign performance, generate reports, and provide actionable recommendations for continuous improvement.
Respond to customer inquiries and ensure high levels of satisfaction and brand reputation.
Requirements:
Bachelor's degree in Business, Marketing, E-commerce, or a related field.
Minimum 5 years of experience in e-commerce, online sales, or digital marketing, preferably with Shopee or similar platforms.
Strong analytical skills with experience in data-driven decision-making.
Knowledge of Shopee platform operations, promotions, and marketing tools.
Good written and spoken English and Cantonese is a must.
Ability to multitask and thrive in a fast-paced, dynamic environment.
#J-18808-LjbffrJuruwang &Pembantu Kedai / Cashier & Shop Helper
Posted 4 days ago
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Job Description
Job Description
OverviewMencari Juruwang Dan Pembantu kedai / Cashier and Shop helper.
SalaryRM 1,700 to RM 2,000 per month
Responsibilities- Basic salary + incentives
- Pastikan customer mendapat layanan yang baik
- Pastikan susunan kedai rapi dan tersusun
- Pastikan kawasan kedai bersih dan tiada halangan
- Staff perlu sentisa peka dan berhati2 semasa bekerja (Safety)
- Perlu sentiasa mengikut SOP Dan Procedures yang telah ditetapkan oleh pihak syarikat
- Cashier Dan Pembantu Kedai
- Jujur dan amanah
- Sedia untuk belajar benda baru
- Sentiasa menepati MASA
- Boleh terima arahan dan tunjuk ajar
- Ringan mulut/peramah dan ceria
- Senang hati untuk membantu orang lain tanpa mengharapkan balasan (dari customer)
- Hormat menghormati sesama staff dan juga customer
- Contract Type: Full-time
- Job Type: Non-Executive
- Experience Level: <1 year, 1-3 years, 3-5 years, 5-10 years
- Job Categories: Retail/Promoters
- Language Required: Bahasa Malaysia, English
- Nationality Preferred: Malaysians Only
- All Genders
- Own Transport: None
E-Commerce Manager - Subang Jaya
Posted 4 days ago
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Job Description
Overview
Position Overview: We are seeking an experienced E-commerce Manager to lead online sales and digital marketing efforts for one of InNature Berhad’s key subsidiaries. This person will manage our brand’s presence across e-commerce platforms (like Shopee, Lazada, etc.) and run paid ads on Meta, TikTok, and Lazada Ads. You’ll be responsible for growing sales, optimizing product listings, and driving traffic through strategic advertising.
Responsibilities- Manage and optimize product listings (descriptions, images, pricing, etc.) across platforms
- Run and optimize ad campaigns on Meta (Facebook/Instagram), TikTok, and Lazada Sponsored Ads
- Monitor performance data (sales, traffic, ad spend, conversion) and suggest improvements
- Coordinate with internal teams (marketing, logistics, customer service, etc.) to ensure smooth operations
- Troubleshoot any issues related to e-commerce performance or customer experience
- Track and report on sales, traffic, and ad performance across all platforms (Shopee, Lazada, Meta, TikTok, etc.) to help improve results
- Present campaign results, insights, and strategic recommendations to management
- Bachelor’s degree in Marketing, Business, E-commerce, or related field
- At least 5 years of experience in e-commerce and digital ads (beauty industry is a plus)
- Strong knowledge of online platforms like Shopee, Lazada, and ad tools (Meta, TikTok, Lazada Ads)
- Good analytical and problem-solving skills
- Able to work independently, manage projects, and multitask
- Creative mindset with attention to detail
- Basic knowledge of SEO, SEM, or digital marketing is a bonus
- Annual salary reviews and performance-based bonuses to reward our employees.
- Work-Life Balance – Enjoy a 5-day work week that supports your well-being and personal time.
- Strategic Workplace Location – Our office is conveniently located near public transportation, making your daily commute easier.
- Enjoy a range of exclusive rewards, including employee engagement events, product allowances and special staff rates across our Group’s offerings.
- Inclusive & Respectful Environment – Join a diverse team where individuality is celebrated, and your voice truly matters.