Head of Platform Engineering - Retail (TFSB)
Posted 27 days ago
Job Viewed
Job Description
Role Overview
The Head of Platform Engineering leads TIME Retail’s infrastructure, site reliability, DevSecOps and platform scalability functions, ensuring platforms are secure, resilient and operationally ready to support business growth. Reporting to the CIO, this role is accountable for modernizing and scaling the technology backbone, maintaining IRP/DRP readiness, enforcing security policies and enabling engineering teams to deliver with confidence.
This is a senior, hands-on leadership position for a systems-focused leader who thrives on ensuring high availability, operational discipline and enterprise-grade security across all platforms.
Key Responsibilities- Platform, Infrastructure & Reliability Ownership
- Own the design, operation and evolution of TIME Retail’s infrastructure and platform services.
- Lead site reliability engineering practices to meet strict SLAs for uptime, latency and system performance.
- Oversee DevSecOps and CI/CD pipelines to ensure secure, reliable and automated deployments.
- Drive modernization initiatives that improve performance, reliability and scalability in line with long-term architecture plans.
- Security, Compliance & Governance
- Enforce security policies across all platform and infrastructure layers.
- Ensure readiness for Incident Response Plans (IRP) and Disaster Recovery Plans (DRP) through regular testing and updates.
- Partner with Cybersecurity teams to maintain compliance with regulatory, data privacy and audit requirements.
- Lead platform hardening, vulnerability remediation and ongoing security monitoring.
- Define and maintain the platform architecture roadmap, ensuring modularity, scalability and interoperability across systems.
- Lead modernization efforts to adopt cloud-native, containerized and event-driven architectures where appropriate.
- Implement infrastructure-as-code, observability frameworks, automated failover and performance benchmarking.
- Ensure platform designs support future growth, high availability and seamless integration with other systems.
- Operational Readiness & IT Support Enablement
- Ensure operational readiness of all platforms to support business and customer-facing systems.
- Oversee internal IT support tiers (L1, L2, L3) for technical issues escalated by Customer Care, Product and other business units, ensuring timely triage, resolution and documentation according to SLAs.
- Maintain operational runbooks, escalation paths and incident workflows for efficiency and consistency.
- Monitor and improve SLA compliance for incident response and resolution times.
- Build and lead a high-performing Platform Engineering team with skills in infrastructure, cloud, security and site reliability.
- Establish clear KPIs, responsibilities and career paths for platform engineers and support specialists.
- Foster a culture of operational discipline, resilience and continuous improvement.
- Cross-Functional Collaboration
- Partner with the Head of Engineering to ensure platform capabilities align with application delivery needs.
- Collaborate with Product, Operations and Cybersecurity to meet business and security objectives.
- Serve as the final technical escalation point for infrastructure and platform-related incidents.
- Partner closely with Finance, Product, and Business stakeholders to evolve TIME Retail’s capabilities, balancing business requirements with platform scalability, compliance and technical feasibility.
- Ideal Candidate Profile
- Experience
- 10+ years in platform, infrastructure, or site reliability engineering, with at least 5 years in leadership roles.
- Proven track record in running mission-critical, high-availability platforms in telco, fintech, or regulated environments.
- Experience implementing IRP/DRP frameworks, platform security policies and DevSecOps practices.
- Prior exposure to multi-tier technical support (L1, L2, L3) in a 24/7 environment.
- Technical Skills
- Expert in cloud platforms (AWS, Azure, or GCP), Kubernetes and infrastructure automation.
- Strong knowledge of platform scalability, system integration and middleware.
- Proficient in monitoring and observability tools (Prometheus, Grafana, ELK, etc.) and infrastructure-as-code frameworks such as Terraform or CloudFormation.
- Deep understanding of disaster recovery, high availability and fault-tolerant systems.
- Strategic systems thinker with a reliability-first mindset.
- Effective communicator able to translate technical risks into business impact.
- Calm and decisive under pressure, with strong incident leadership skills.
- Platforms are stable, secure and scalable, enabling business growth without bottlenecks.
- IRP/DRP processes are well-practiced, with minimal business disruption during incidents.
- Well-documented, compliant infrastructure and platform standards.
- Technical issues flagged by business units are resolved efficiently, with clear escalation and accountability.
- Platform engineering teams operate with high ownership, delivering against SLAs and strategic goals.
- Leadership over TIME Retail’s technology backbone and the operational readiness that supports it.
- Authority to set standards for platform, infrastructure, DevSecOps and operational resilience.
- Support from senior leadership to invest in modernization, scalability and security.
- A collaborative, high-performance environment focused on long-term stability and operational excellence.
- Mid-Senior level
- Full-time
- Engineering and Information Technology
- Industries
- Telecommunications and Technology, Information and Media
Referrals are optional and do not affect application. This page lists other job postings for context and does not reflect current openings.
Retail Assistant (Setia City Mall) Female Brand
Posted 2 days ago
Job Viewed
Job Description
Job Responsibility
or customers overall in-store experience by providing customer service, understanding customers needs, recommending suitable apparels to suit customers needs, and offering alternatives to customers.
- Responsible for customers overall in-store experience by providing customer service, understanding customers needs, recommending suitable apparels to suit customers needs, and offering alternatives to customers.
- Maintain, replenish and upkeep of store according to brand image and Standards.
- Actively maintains a global brand image.
- Good knowledge of spoken English, Mandarin and Bahasa Malaysia
- Ability to speak in Mandarin would be of value added
- Candidate must possess at least a SPM or above
- Must be able to work according to Retail Shifts, Weekend and Public Holiday
- Customer service experience will be of valuable
Note: Regions and locations below indicate urgent hiring locations.
Urgent Hiring LocationsRegions:
Klang Valley- HLA Sunway Putra - 2 vacancies
- HLA Mytown - 2 vacancies
- HLA Central I City - 2 vacancies
- HLA Empire Subang - 4 vacancies
- HLA 1 Utama Shopping Centre - 2 vacancies
- HLA Sunway Velocity - 2 vacancies
- HLA Southkey Megamall - 2 vacancies
- HLA Aeon Tebrau - 1 vacancy
- HLA Paradigm Mall - 2 vacancies
- HLA Gurney Plaza - 1 vacancy
- HLA Queensbay - 4 vacancies
- HLA Sunway Carnival - 2 vacancies
- HLA ipoh Parade - 2 vacancies
- HLA Dataran Pahlawan - 2 vacancies
- EICHITOO Genting Sky Avenue - 3 vacancies
- EICHITOO Queensbay - 2 vacancies
- EICHITOO Sunway Pyramid - 3 vacancies
- EICHITOO One Utama - 2 vacancies
- EICHITOO Setia City Mall - 10 vacancies (Basic 2,000 + 500)
- EICHITOO Mid Valley Megamall - 1 vacancy
Candidates who are interested can direct walk-in to stores for interview session.
Job Benefits- Medical Claim
- Career Advancement
- Training Provided
- Fast Promotion Young Culture
Retail Assistant @ Subang Courtyard, SS15 (Full Time)
Posted 2 days ago
Job Viewed
Job Description
Overview
A customer service representative who supports the day-to-day business operations of the retail store in meeting sales target/KPIs in line with business objectives.
Perform cashiering functions in terms of product purchase by balancing cash registers.
Recommend and promote product or PLC membership sign-ups and renewals to meet customers’ needs and objectives.
Support in replenishing out of stock items on the display and assist in any ad-hoc/periodic stock-take and/or stock count exercise.
Perform and maintain overall general housekeeping to ensure clean and safe environment for staff, customers and pets.
Any other daily operations duties as assigned by the store person in charge/ supervisor.
Responsibilities- Provide customer service in the retail store to meet sales targets and KPIs in line with business objectives.
- Perform cashiering functions and balance cash registers for product purchases.
- Recommend and promote product or PLC membership sign-ups and renewals to meet customers’ needs.
- Assist in replenishing out-of-stock items on displays and participate in ad-hoc/periodic stock-take and stock count.
- Maintain general housekeeping to ensure a clean and safe environment for staff, customers and pets.
- Carry out any other daily operations duties as assigned by the store in charge or supervisor.
- Individuals who are hardworking, matured and of pleasant personality are encouraged to apply.
- Good communication skills and self-motivated sales person are added advantages.
- Fresh graduates are encouraged to apply.
- Possessing own transport is an added advantage.
- Willing to work on weekends and public holidays.
- Willing to work at Subang Courtyard, SS15.
- Sign-on Bonus: up to RM600 for initial first 7 months of service
- Comprehensive sales and product training.
Retail Assistant
Posted 2 days ago
Job Viewed
Job Description
Job Responsibilities
- Responsible for customer821s overall in-store experience by providing customer service, understanding customer821s needs, recommend suitable apparels to suit customer821s need, and offer alternatives to customer.
- Maintain, replenish and upkeep of store according to brand image and Standards.
- Actively maintains a global brand image.
- Good knowledge of spoken English, Mandarin and Bahasa Malaysia
- Ability to speak in Mandarin would be of value added
- Candidate must possess at least a SPM or above
- Must be able to work according to Retail Shifts, Weekend and Public Holiday
- Customer service experience will be of valuable
Other Working Location: Urgent Hiring Locations as below:
- HLA Aeon Mall Bukit Tinggi-3 vacancies
- HLA Aeon Shah Alam-10 vacancies
- HLA Setia City Mall-10 vacancies Basic 2,000 + 500
- HLA Mid Valley Megamall-1 vacancy
- HLA Genting Sky Avenue-1 vacancy
- HLA Concept Store IOI City Mall-2 vacancies
- HLA Concept Store Suria KLCC-3 vacancies
- HLA IOI Mall Puchong-3 vacancies
- HLA Pavilion Bukit Jalil-3 vacancies
- Klang Valley
- HLA Sunway Putra - 2 vacancies
- HLA Mytown - 2 vacancies
- HLA Central I City - 2 vacancies
- HLA Empire Subang - 4 vacancies
- HLA 1 Utama Shopping Centre - 2 vacancies
- HLA Sunway Velocity -2 vacancies
- Johor Bahru
- HLA Southkey Megamall - 2 vacancies
- HLA Aeon Tebrau - 1 vacancy
- HLA Paradigm Mall - 2 vacancies
- Penang
- HLA Gurney Plaza - 1 vacancy
- HLA Queensbay - 4 vacancies
- HLA Sunway Carnival - 2 vacancis
- Ipoh
- HLA ipoh Parade - 2 vacancies
- Malacca
- HLA Dataran Pahlawan - 2 vacancies
- EICHITOO Genting Sky Avenue - 3 vacancies
- EICHITOO Queensbay - 2 vacancies
- EICHITOO Sunway Pyramid -3 vacancies
- EICHITOO One Utama - 2 vacancies
- EICHITOO Setia City Mall -10 vacancies Basic 2,000 + 500
- EICHITOO Mid Valley Megamall - 1 vacancy
Candidates who are interested can direct walk-in to stores for interview session.
Job Benefits- Medical Claim
- Career Advancement
- Training Provided
- Fast Promotion Young Culture
Retail Executive - Main Place
Posted 2 days ago
Job Viewed
Job Description
Responsibilities
- Oversee and manage business activities of a department to achieve sales, profit and growth objectives.
- Carry out day-to-day operations and improve department performance in terms of sales revenue, cost control, customer service and staff development.
- Ensure housekeeping, cleanliness, and health & safety measures of the outlet or department are safeguarded at all times.
- You will be assigned under department (English / Malay / Chinese / Revision / Stationery / Multimedia / CD Rama) as designated by the Management.
- Diploma or tertiary education in any discipline.
- 1 - 2 years relevant working experience.
- Possess good leadership and management skills.
- Strong interest and passion to work in retail industry.
- Able to work in shift hours, weekends & public holidays.
- Fresh graduates are encouraged to apply as trainee.
- Staff purchase discount
- Medical & insurance coverage
- Allowances
- Soft skills & technical training opportunities
- Career advancement
Retail Sale Assistant - USJ 9
Posted 2 days ago
Job Viewed
Job Description
Overview
We are seeking enthusiastic and customer-focused Retail Sales Assistants to join our dynamic team at Tomaz Shoes in the UEP Subang Jaya Selangor location. This full-time role will see you playing a vital part in providing exceptional customer service and driving sales in our retail stores.
Responsibilities- Provide exceptional customer service to ensure a positive shopping experience
- Assist customers in selecting the right products to meet their needs
- Maintain store presentation and merchandising standards
- Process sales transactions accurately and efficiently
- Participate in stock management and replenishment activities
- Contribute to achieving store sales targets
- Adhere to company policies and procedures
- Previous experience in a retail or customer service role, preferably in the fashion/footwear industry
- Excellent communication and interpersonal skills with a genuine passion for providing outstanding customer service
- Strong attention to detail and the ability to work efficiently in a fast-paced environment
- Positive attitude and the ability to work collaboratively as part of a team
- Basic numeracy and cash-handling skills
- Flexibility to work weekends and public holidays as required
At Tomaz Shoes, we pride ourselves on creating a positive and supportive work environment for our employees. In addition to a competitive salary, we offer a range of benefits including staff discounts, opportunities for career advancement, and ongoing training and development.
About usTomaz Shoes is a leading provider of high-quality footwear and accessories in Malaysia. With a focus on delivering exceptional customer service and the latest fashion trends, we have established a strong reputation in the industry. As a growing company, we offer exciting career opportunities for passionate individuals who share our values and commitment to excellence.
Apply now to join our team and take the first step towards a rewarding career with Tomaz Shoes.
#J-18808-LjbffrPart Time Retail - Cotton On Sunway Pyramid
Posted 3 days ago
Job Viewed
Job Description
Do you speak fashion? We're hiring Part Time Sales Advisors! Let’s Chat!
Born in Australia, loved around the world.
At Cotton On, we know good style goes well beyond what's in your wardrobe. We’re here to inspire, spark joy and bolster self-expression and creativity. We want our community to feel seen, heard and celebrated, and as a brand, we want to use our voice to make a positive difference in people's lives.
We’re playfully rebellious and always optimistic. Join our world and let's do good things together.
Benefits You Will Love…
- 50% off our Brands | Cotton On, Cotton On Body, Cotton On Kids, Typo
- Local &Global career growth
- 24/7 Wellness support
- Discounts for you & your family
- Performance & Peak incentives to reward +recognise our team
The Role
- Be a proud Brand Ambassador, creating memorable and fun experiences for every customer who walks through our doors.
- Live and breathe the Cotton On values, championing our foundations to make a real, positive impact on communities worldwide.
- Keep our store looking fresh and inviting by merchandising and replenishing with care – making shopping easy and enjoyable for everyone.
- Collaborate with your team to smash goals and celebrate wins together
Who are we?
Cotton On’s purpose is to make a positive difference in people’s lives. Born in Australia, Cotton On is a global fashion and lifestyle retailer with eight brands across 22 countries and 1,500 stores. Powered by 20,000 team members, who together with our customers, are making a positive impact through one life-changing Foundation. Taking their Aussie lifestyle to the world and delivering Good along the way, Cotton On brands offer youthful fashion and lifestyle products across women's, men’s, kids, body, accessories and stationery.
We are proud of our diverse global workforce of 20,000 team members from countless nationalities, and we strongly welcome and encourage individuals of all backgrounds to apply with us.
We are focused on bringing more voices, experiences and backgrounds to our workforce as we drive diverse and inclusive outcomes for our team and our customers.
If you have any individual needs in order to fully participate in the recruitment process, please contact us at so we may support you in completing the job application process.
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About the latest Retail Jobs in Ampang !
Sales Associate Hush Puppies
Posted 5 days ago
Job Viewed
Job Description
- Tenant Name: Transmarco Concepts Sdn Bhd (Hush Puppies Footwear)
- Lot No.: UG-56, Upper Ground, Setia City Mall, No. 7, Persiaran Setia Dagang, Bandar Setia Alam, Seksyen U13, 40170 Shah Alam, Selangor
- Job Vacancies: Sales Associate
Job Description:
- Provide excellent customer service to walk-in customers.
- Ensure correct selling techniques/skills to perform sales and achieve targets.
- Possess strong product knowledge and services to build sales.
- Maintain and ensure the correctness of stock inventory; responsible for any stock loss/thefts, ensuring checks and balances are done properly.
- Maintain and increase customer loyalty.
- Work closely with the Merchandising & Marketing team, especially in display and promotion at the sales floor.
- Ensure proper housekeeping, including in the storeroom.
- Job training will be provided.
Working Hours:
Morning: 10am – 7pm
Afternoon: 1pm – 10pm
Full Shift: 10am – 10pm
Contact Information:
Pic Contact Number:
Email Address:
Sales & Retail - Account Manager (Central)
Posted 7 days ago
Job Viewed
Job Description
Role Summary
The Account Manager is responsible for managing the overall performance and day-to-day operations of Controlled Channel Partners and their respective outlets. The role focuses on driving the growth of Postpaid sales distribution while ensuring effective channel execution. Key responsibilities include monitoring competitor activities, planning and implementing sales and promotional initiatives, and ensuring all partners operate in alignment with CelcomDigi’s standards, brand values, and compliance requirements.
Responsibilities
- Oversee performance of Controlled Channel Partners and retail outlets.
- Drive growth and expansion of Postpaid sales distribution channels.
- Monitor and report on competitor activities and market trends.
- Plan and implement promotional initiatives at the store/outlet level.
- Ensure dealer and outlet compliance with CelcomDigi's operational guidelines.
- Manage and reconcile sales transactions and store assets.
- Strategize and execute overall channel development and expansion plans.
- Support and participate in on-ground initiatives including events, roadshows, and roving activities.
- Evaluate and enhance retail operations processes for continuous improvement.
Requirements
- This position is offered on a 2-year fixed-term contract basis.
- Bachelor’s degree in Business Administration, Marketing, Sales, or a related field.
- Minimum 3–5 years of experience in sales, retail operations, or account management, preferably in the telecommunications or FMCG industry.
- Proven experience managing channel partners, dealers, or retail outlets.
- Willingness to travel for store visits, roadshows, and on-ground activities.
- Able to work in a fast-paced and dynamic environment, including weekends if required.
- Strong negotiation, presentation, and stakeholder management skills.
- Ability to build and maintain strong relationships with partners and internal teams.
- Competence in analyzing market trends and competitor activities.
- Proficient in using data to drive decision-making and reporting performance metrics.
- Familiar with retail operations, stock management, and store performance analysis.
- Ability to monitor and ensure compliance with corporate guidelines and operational standards.
- Strong track record in achieving sales targets and growing distribution networks.
- Experience in developing and executing sales strategies and promotional campaigns.
CelcomDigi is an equal opportunity employer, and committed to promote employment practices that are transparent, objective and fair.
#J-18808-LjbffrPart Time Retail - Typo Aeon Shah Alam
Posted 8 days ago
Job Viewed
Job Description
Do you speak fashion? We're hiring Part Time Sales Advisors! Let’s Chat!
Born in Australia, loved around the world.
At Cotton On, we know good style goes well beyond what's in your wardrobe. We’re here to inspire, spark joy and bolster self-expression and creativity. We want our community to feel seen, heard and celebrated, and as a brand, we want to use our voice to make a positive difference in people's lives.
We’re playfully rebellious and always optimistic. Join our world and let's do good things together.
Benefits You Will Love…
- 50% off our Brands | Cotton On, Cotton On Body, Cotton On Kids, Typo
- Local &Global career growth
- 24/7 Wellness support
- Discounts for you & your family
- Performance & Peak incentives to reward +recognise our team
The Role
- Be a proud Brand Ambassador, creating memorable and fun experiences for every customer who walks through our doors.
- Live and breathe the Cotton On values, championing our foundations to make a real, positive impact on communities worldwide.
- Keep our store looking fresh and inviting by merchandising and replenishing with care – making shopping easy and enjoyable for everyone.
- Collaborate with your team to smash goals and celebrate wins together
Who are we?
Cotton On’s purpose is to make a positive difference in people’s lives. Born in Australia, Cotton On is a global fashion and lifestyle retailer with eight brands across 22 countries and 1,500 stores. Powered by 20,000 team members, who together with our customers, are making a positive impact through one life-changing Foundation. Taking their Aussie lifestyle to the world and delivering Good along the way, Cotton On brands offer youthful fashion and lifestyle products across women's, men’s, kids, body, accessories and stationery.
We are proud of our diverse global workforce of 20,000 team members from countless nationalities, and we strongly welcome and encourage individuals of all backgrounds to apply with us.
We are focused on bringing more voices, experiences and backgrounds to our workforce as we drive diverse and inclusive outcomes for our team and our customers.
If you have any individual needs in order to fully participate in the recruitment process, please contact us at so we may support you in completing the job application process.
#J-18808-Ljbffr