Head of Engineering (Retail)
Posted 4 days ago
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Job Description
Direct message the job poster from TIME dotCom Berhad
IT Talent Hunter | HR Digital | Telco, ex-Startup, ex-Big4Role Overview:
The Head of Engineering leads the internal engineering team responsible for building and maintaining TIME Retail’s business-critical platforms. Reporting to the CIO, this role focuses on ensuring high-quality system development, improving team delivery capability, and establishing clear technical standards and processes.
This is a hands-on engineering leadership role for someone who values clarity, delivery excellence, and sustainable architecture, particularly in systems aligned with Business Support Systems (BSS), CRM, and internal operations. The Head of Engineering plays a key part in delivering TIME Retail’s broader technology roadmap.
Key Responsibilities:
Engineering Leadership & Delivery
- Lead the internal engineering team responsible for TIME Retail’s enterprise platforms, including billing, subscriber management, customer-facing tools, and operational systems.
- Translate business needs into delivery plans with clear milestones, quality gates, and technical accountability.
- Track and improve delivery velocity, code quality, and platform stability using well-defined engineering metrics.
Technical Direction & Architecture
- Define and own the long-term technical architecture for internal systems, with a focus on modularity, security, and maintainability.
- Develop and enforce coding standards, architectural guidelines, and documentation practices across the team.
- Promote engineering best practices including CI/CD, automated testing, infrastructure-as-code, and secure development workflows.
- Lead modernization efforts to improve system performance, reliability, and scalability.
Team Building & People Management
- Hire, coach, and retain a high-performing team across backend, frontend, and DevSecOps disciplines.
- Create clear growth paths, conduct structured performance reviews, and drive continuous skill development.
- Foster a culture of technical excellence, internal ownership, and collaborative problem-solving.
Cross-Functional Collaboration
- Collaborate with Product Owners, Business Analysts, QA, and Project Managers to align roadmaps and remove delivery obstacles.
- Work with cybersecurity, infrastructure, and platform teams to ensure compliance, security, and operational resilience.
- Represent engineering in divisional planning and leadership discussions.
Ideal Candidate Profile:
Experience
- 10+ years of software engineering experience, with at least 5 years in engineering leadership roles.
- Proven experience delivering and scaling internal enterprise platforms such as CRM, billing, order management, or operational support tools.
- Familiarity with Business Support Systems (BSS) is highly desirable, especially in a telco or regulated environment.
Technical Skills
- Proficient in backend and frontend technologies such as Node.js, React, and Golang.
- Experienced in system architecture, API design, integration strategies, and modular platform development.
- Familiar with DevSecOps practices, CI/CD pipelines, test automation, and cloud-native development.
- Comfortable reviewing code, conducting design reviews, and guiding technical decision-making.
- Strategic thinker with a pragmatic, delivery-driven mindset.
- Strong communicator able to simplify complex topics and build trust across teams.
- Committed to team development, engineering maturity, and long-term platform success.
What Success Looks Like:
- Strong internal engineering team with clear ownership and high delivery standards.
- Well-documented systems with consistent, maintainable code quality and architecture.
- Improved system performance, stability, and delivery predictability.
- Clear technical roadmap that aligns with TIME Retail’s growth and operational needs.
What You’ll Get:
- A high-impact leadership role shaping TIME Retail’s engineering foundation.
- Autonomy to define engineering standards, structure, and long-term evolution.
- Support from senior leadership and visibility across the organization.
- A collaborative, flexible work environment focused on results and growth.
- Seniority level Mid-Senior level
- Employment type Full-time
- Job function Information Technology, Management, and Strategy/Planning
- Industries Telecommunications
Referrals increase your chances of interviewing at TIME dotCom Berhad by 2x
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#J-18808-LjbffrRetail Assistant (Setia City Mall)
Posted 4 days ago
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Job Description
Join to apply for the Retail Assistant (Setia City Mall) role at Muji Malaysia Sdn Bhd
Join to apply for the Retail Assistant (Setia City Mall) role at Muji Malaysia Sdn Bhd
Muji Malaysia Sdn Bhd provided pay rangeThis range is provided by Muji Malaysia Sdn Bhd. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range- Assist in achieving daily and monthly sales budget.
- Assist in carrying out the weekly sales action plan at their assigned areas or departments
- Provide product information and service to customers pro-actively
- Greet and assist customer at the sales floor attentively
- Assist in receiving, counting of stocks, tagging and labeling
- Monitor and check goods with expiry date (Health & Beauty / Food)
- Do daily/weekly housekeeping
- Assist in tagging sensor tag, especially for garment
- Actively feedback on fast and slow moving stock
- Maintain the work area by adhering to the safety standards as required
- Perform daily stock replenishment
- Assist the cashier at the Checkout point when required
- Responsible in the reporting of price error
- Equipped with the knowledge of the extended services and fees involved (Home delivery & Alteration)
- Demonstrate appropriate customer service skills as according to the Muji standard
- Provide effective and efficient service to assist the customers of all aspects
- Gather feedback from customer and suggest improvement for the areas to the superior
- Ensure stock sold by first in first out to avoid an increase of aging merchandise
- Report on any discrepancy of stock holding against the system
- Ensure all available stock are being displayed
- Assist in achieving daily and monthly sales budget.
- Assist in carrying out the weekly sales action plan at their assigned areas or departments
- Provide product information and service to customers pro-actively
- Greet and assist customer at the sales floor attentively
- Assist in receiving, counting of stocks, tagging and labeling
- Monitor and check goods with expiry date (Health & Beauty / Food)
- Do daily/weekly housekeeping
- Assist in tagging sensor tag, especially for garment
- Actively feedback on fast and slow moving stock
- Maintain the work area by adhering to the safety standards as required
- Perform daily stock replenishment
- Assist the cashier at the Checkout point when required
- Responsible in the reporting of price error
- Equipped with the knowledge of the extended services and fees involved (Home delivery & Alteration)
- Demonstrate appropriate customer service skills as according to the Muji standard
- Provide effective and efficient service to assist the customers of all aspects
- Gather feedback from customer and suggest improvement for the areas to the superior
- Ensure stock sold by first in first out to avoid an increase of aging merchandise
- Report on any discrepancy of stock holding against the system
- Ensure all available stock are being displayed
- Minimum SPM with 1 – 2 years of retail experience will be an added advantage
- Positive and with passion in retail industry
- Like interacting with customers and have an eye for details
- Articulate and outgoing
- Result oriented and good team player
- Seniority level Entry level
- Employment type Full-time
- Industries Retail
Referrals increase your chances of interviewing at Muji Malaysia Sdn Bhd by 2x
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#J-18808-LjbffrTemporary Retail Assistant (Setia City Mall)
Posted 4 days ago
Job Viewed
Job Description
We are seeking a Temporary Retail Assistant to join our team at our retail outlet in Setia City Mall. As a Retail Assistant, you will be responsible for providing excellent customer service, assisting customers in locating products, achieving sales targets, managing inventory levels, maintaining the retail outlet and storeroom cleanliness, performing POS and cashiering transactions accurately. Your contribution to achieving sales targets through active participation in promotional events and campaigns is essential.
Skills
- Excellent customer service skills
- Strong communication and interpersonal skills
- Knowledge of retail operations and procedures
- Basic math skills for handling cash transactions
- Attention to detail
- Greet and welcome customers with a friendly demeanor.
- Assist customers in locating products within the store.
- Answer customer questions regarding product features, prices, and availability accurately.
- Achieve assigned sales targets by actively promoting products to customers.
- Monitor inventory levels regularly and inform the supervisor about any shortages or overstocks.
- Maintain cleanliness of the retail outlet by organizing shelves, dusting displays, etc.
- Ensure proper housekeeping of the storeroom for efficient inventory management.
- Perform Point of Sale (POS) transactions accurately while handling cash or credit/debit card payments.
- Provide correct change to customers during cash transactions.
- Contribute actively to achieve sales targets by participating in promotional events and campaigns.
- High school diploma or equivalent qualification required
- Previous experience as a Retail Assistant or similar role preferred but not mandatory
- Familiarity with POS systems is an advantage
- Ability to work efficiently in a fast-paced environment
- Flexibility to work on weekends or holidays if required
Retail Assistant (Setia City Mall)
Posted 4 days ago
Job Viewed
Job Description
- Assist in achieving daily and monthly sales budget.
- Assist in carrying out the weekly sales action plan at their assigned areas or departments
- Provide product information and service to customers pro-actively
- Greet and assist customer at the sales floor attentively
- Assist in receiving, counting of stocks, tagging and labeling
- Monitor and check goods with expiry date (Health & Beauty / Food)
- Do daily/weekly housekeeping
- Assist in tagging sensor tag, especially for garment
- Actively feedback on fast and slow moving stock
- Maintain the work area by adhering to the safety standards as required
- Perform daily stock replenishment
- Assist the cashier at the Checkout point when required
- Responsible in the reporting of price error
- Equipped with the knowledge of the extended services and fees involved (Home delivery & Alteration)
- Demonstrate appropriate customer service skills as according to the Muji standard
- Provide effective and efficient service to assist the customers of all aspects
- Gather feedback from customer and suggest improvement for the areas to the superior
- Ensure stock sold by first in first out to avoid an increase of aging merchandise
- Report on any discrepancy of stock holding against the system
- Ensure all available stock are being displayed
- Good communication skills in English & Bahasa Malaysia
- Minimum SPM with 1 â 2 years of retail experience will be an added advantage
- Fresh graduates are also encouraged to apply
- Positive and with passion in retail industry
- Like interacting with customers and have an eye for details
- Articulate and outgoing
- Result oriented and good team player
- Competitive Salaries: We believe in compensating our employees fairly for their hard work and dedication. Our salaries are competitive and reflective of industry standards.
- Training & Development: Opportunities for employees to enhance their skills and knowledge, often through workshops, courses, or other development programs.
- Health & Wellness: We believe in taking care of our employees' physical and mental health. That's why we offer comprehensive health insurance, as well as wellness programs and resources to help our team members stay healthy and happy.
Retail Sales Associate (Setia City Mall)
Posted 4 days ago
Job Viewed
Job Description
- Listen to what customers want and assist them in finding the best product for their requirements
- Constantly expand product knowledge and deliver it in engaging ways to customers
- Follow up with customers and provide guidance on product selection
- Set up attractive product displays and promotional booths
- Provide product demonstration, presentation to customers and other stakeholders
- Engage in meaningful interactions and develop positive customer relationships
- Provide feedback for improvement to the retail and management team
- Meet daily targets and submit sales reports and EOD reports accurately.
- Minimum of 1 year of retail experience
- Willingness to learn and understand the consumer electronics technical specifications
- Strong Communication (English/Chinese/Malay) and people skills
- Passionate in engaging customers and providing excellent service
- Comfortable working 6 days a week
- Annual outpatient benefit (Includes dental and optical benefits)
- Birthday leave
- Performance bonus
- Annual increment
Retail Sales Assistant (Decathlon Shah Alam - Sa)
Posted 4 days ago
Job Viewed
Job Description
- Representing the company and promoting company's products to walk-in customers
- Interacting with customers and attending to their queries and feedback
- Receiving service sets from customers and providing after-sales services
- Provide product information and selling products and services available
- Daily stock and inventory check
- Minimal housekeeping
- Reports directly to Sales Manager/Outlet Manager
- Able to converse in basic English and Bahasa Malaysia.
- Minimum qualification SPM
- Preferably with Sales Experience (1-2 years working experience)
- Fresh grads are welcomed to apply
- Trustworthy, patient and friendly attitude towards customers and employer
- Must be willing to work during retail hours (e.g. Public holidays/weekends)
- Must be computer literate and basic knowledge in Microsoft Excel
- Willing to learn
- Full time
- Location:Â Decathlon Shah Alam - SA (Garmin Outlet)
- EPF, SOCSO, EIS, PCB
- Medical Panel
- Annual Leaves
- Annual Bonus
- Transportation Allowance
- Company Dinner
- Company Trip
(C) E-Commerce Platform & Operation Asst. Manager / Manager
Posted 4 days ago
Job Viewed
Job Description
Job Openings: (C) E-Commerce Platform & Operation Assistant Manager / Manager
About the job (C) E-Commerce Platform & Operation Assistant Manager / ManagerRequirements
- This is a yearly renewable contract, convertible to permanent staff on 2nd year renewal based on staff performance.
- No difference between contract staff and permanent staff benefits entitlement.
- Staff must be willing to work at Jubli Persiaran Perak, Shah Alam.
- Bachelor's Degree preferably in technology-related disciplines such as Computer Science or Management of Information Systems.
- 2 - 3 years hands-on and operational experience on e-Commerce platforms, e.g., SAP Hybris Commerce (ideally) or other platforms like Salesforce, Magento, with SAP ERP.
- Familiar with end-to-end e-Commerce flow.
- Familiar with system flow between e-Commerce platform and ERP or other legacy systems.
- Basic content designing (e.g., Photoshop), programming, and coding skills are a plus.
- Knowledge and experience with Adobe Experience Manager is a plus.
- Excellent problem-solving skills.
- Responsible, organized, and independent.
- Strong written and verbal communication skills and a collaborative teamwork attitude.
Responsibilities
- Manage and support onsite operation team on all product and promotional activities on the website. Ensure accuracy and timeliness of input and loading of information onto the e-Commerce platform management system (e.g., products, promotions, stocks, prices).
- Monitor operations and identify potential issues on the system; escalate technical issues to relevant teams.
- Assist in the conceptual and technical operation of the e-Commerce platform.
- Work with business users to discuss, recommend, explain, and reconcile desired functionality and technology capabilities.
- Facilitate and manage global and local enhancement projects and service add-ons with the development team.
- Responsible for application integration testing, UAT, and implementation roll-out.
- Support system integration with backend and legacy systems (e.g., GERP).
- Provide technical platform consultancy and training.
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Assistant Retail Store Manager (Setia City Mall, Shah Alam)
Posted 4 days ago
Job Viewed
Job Description
We are seeking a passionate Retail Assistant Store Manager who will be starting in this new division in PRISM+ Malaysia. Being a high growth electronics company, we are looking for a candidate who accelerate growth in our retail segment while providing insights and expertise on how to growth our retail business.
This driven and ambitious individual will be overseeing and maximizing sales of the company through the retail sales channel at Setia City Mall. Are you someone who is result-driven and enjoy helping customers to meet their needs and requirements? If your answer is “yes,” we would like to welcome you onboard to join our dynamic team, where like-minded individuals work towards attaining the common goal. The candidate will be considered a key member of PRISM+ Malaysia and will report directly to the Retail Store Manager.
Responsibilities of a Assistant Retail Store Manager but are not limited to:
- Manage, count, verify, and reconcile daily cash register sales
- Greet customers in a courteous and professional manner, while providing quality customer service; answer questions about products and recommend them accordingly
- Perform opening and closing procedures effectively according to store policies and procedures
- Process and replenish merchandise and ensured stock availability
- Co-Lead retail team to maintain visual merchandising and cleanliness standards of the store
- Create a positive work environment by motivating and encouraging the team to foster good relationships with one another
- Recruit and hire new store employees
- Responsible for training and onboarding new employees
- Create and manage store schedules
- Set, monitor and achieve/exceed retail sales targets to drive improvement in company ranking
- Sales reporting: provides timely sales reports and analysis, making recommendations and flagging risks regarding anticipated shortfalls.
- Working close with company’s management, plan and implement suitable incentives and push out plans to boost sales
- Bachelor’s Degree in Business, Marketing, or any relevant course of studies
- Minimum of 3 years of managerial experience in the retail industry
- Well versed in retail store processes and systems, proficient in Excel/ PowerPoint
- Prior experience in malls landlord relations
- Data-driven with ability to analyse data for stocks forecasting
- Strong Communication (English/Chinese/Malay) and people skills
- Passionate in engaging customers and providing excellent service
- Annual outpatient benefit (Includes dental and optical benefits)
- Birthday leave
- Performance bonus
- Annual increment
Retail Rewards & Program Specialist
Posted 4 days ago
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Job Description
Role Summary
This role designs and manages incentive programs, aligning them with company goals. They analyze data, manage budgets, engage stakeholders, and stay current on retail trends to optimize program effectiveness and drive sales and satisfaction.
Role Summary
This role designs and manages incentive programs, aligning them with company goals. They analyze data, manage budgets, engage stakeholders, and stay current on retail trends to optimize program effectiveness and drive sales and satisfaction.
Responsibilities
Program Design & Development:
- Develop and implement incentive and reward programs aimed at boosting employee performance, customer satisfaction, and retail sales.
- Collaborate with key stakeholders to align direct channel incentive with company goals, sales targets, and marketing strategies.
- Oversee the end-to-end management of incentive programs, from planning and launch to execution and evaluation.
- Monitor program effectiveness and performance metrics to ensure that goals are being met and adjust as necessary to optimize results.
- Track, analyze, and report on the effectiveness of incentive and reward programs using key performance indicators (KPIs) and sales data.
- Prepare regular reports for management on program performance, ROI, and employee feedback.
- Provide insights and recommendations based on data trends to refine and improve future incentive strategies.
- Manage the budget allocated to incentive and reward programs, ensuring cost-effectiveness and proper allocation of resources.
- Track expenses and ensure the program stays within budget while achieving optimal results.
- Work closely with HR, marketing, and sales teams to ensure seamless integration of incentive programs into company initiatives.
- Act as the primary point of contact for program participants and address any queries or concerns.
- Communicate effectively to employees and stakeholders about the program details, including eligibility, rewards, and timelines.
- Stay up-to-date on trends within the retail industry and incentive program best practices to ensure that our strategies remain innovative and competitive.
- Evaluate external vendor partnerships and reward solutions to enhance the value and attractiveness of incentive offerings.
- Professional Certification/Diploma/Bachelor Degree/Master Degree in relevant field
- Bachelor’s degree in Business, Marketing, or related field.
- Years of experience: 5-8 years
- Proven experience in channel management, consultancy, lifecycle optimization, or related roles.
- FMCG or any fast-moving industry experience is an added advantage
- Relevant work experience in education, Retailing or hospitality industry
- Good knowledge of retail business and management
- Proven track record of success in driving channel sales growth through incentive and rewards.
- A passion for the telecommunications industry and a strong understanding of channel sales dynamics
- Highly motivated and results-oriented with a passion for driving performance through rewards and incentives.
- Ability to work independently and as part of a team in a fast-paced, deadline driven environment.
- Strong interpersonal skills, with the ability to build relationship with internal and external stakeholders.
- Excellent project management abilities, including attention to detail and multitasking.
- Proficient in Microsoft Office Suite (Excel, PowerPoint, Word) with experience using data analytics tool (Excel, PowerPivot, etc.) to drive decision-making and program optimization.
Thank you for taking the first step towards joining our team at CelcomDigi! After submitting your application, our Talent Acquisition team will review your CV and reach out to shortlisted candidates to guide you through the next steps, including a pre-screening conversation, interviews and or assessments.
At CelcomDigi, we aspire to be Malaysia’s leading telco-tech company — the nation’s digital growth engine — powering transformation through 5G, AI, and innovation that impacts over 20 million customers. Here, your role goes beyond work. It’s about enabling businesses to thrive, connecting communities, and advancing society, as we build a brand rooted in trust, reliability and customer excellence. Aligned with our employer value proposition, Grow with Purpose. Build with Trust, you’ll have the opportunity to innovate responsibly and create digital solutions that truly make a difference. If you're driven, future focused, and ready to be part of something bigger, we want you on our team.
Let’s advance and inspire Malaysia together! #WeAreCelcomDigi
Follow CelcomDigi on LinkedIn and vote for us as Malaysia’s Most Preferred Employer at the GRADUAN Brand Awards.
CelcomDigi is an equal opportunity employer, and committed to promote employment practices that are transparent, objective and fair. Seniority level
- Seniority level Mid-Senior level
- Employment type Full-time
- Job function Sales and Business Development
- Industries Telecommunications
Referrals increase your chances of interviewing at CelcomDigi by 2x
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#J-18808-LjbffrRetail Dietitian / Nutritionist
Posted 4 days ago
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Job Description
Established since 2006, BIG Pharmacy Healthcare Sdn Bhd has grown progressively from a neighborhood pharmacy to one of Malaysia’s leading pharmacy chains. We are expanding rapidly with over 300 outlets throughout Malaysia. BIG Pharmacy is the fastest growing community pharmacy in Malaysia. The group is poised for expansion nationwide with its strong management team, wide product range, and institutionalised pharmacist training program which formed the foundation of our successful business model.
Are you passionate about providing a great customer experience and educating customers to “B eI nG oodhealth”? If yes, we want you to join us and grow with our BIG family!
JOB DESCRIPTION Professional Service- Provide nutritional consultation and product recommendations to customers.
- Provide nutritional advice and promote awareness on healthy diet and lifestyle to the public via producing newsletters and/or health.
- Plan, monitor, and achieve monthly personal sales targets.
- Acquire and stay updated on product knowledge and market trends in retail establishments.
- Perform market research, product surveying & product testing.
- Involve in new product development & research on its benefits and usage.
- Any other tasks as assigned by the superior or any other ad-hoc assignments when required.
- Assist in stock take.
- Assist in receiving stocks according to purchase order.
- Store products following proper guidelines.
- Help maintain optimal stock levels for all supplements.
- Provide knowledge training to new co-workers and support them when needed.
- Maintain good customer relationships and respond efficiently to customer inquiries.
- Provide technical support, guidance, and feedback to front-liners who handle customer inquiries.
- Assist in company activities, e.g., roadshows, exhibitions, expos.
- Candidate must possess at least a Degree in Nutrition/Dietetics or equivalent.
- Fresh graduates are welcome to apply.
- Required Languages: Bahasa Malaysia and English.
- Additional Language: Mandarin (an added advantage but not compulsory).
- At least 1 year of working experience in the related field is required for this position.
- Experience in the health/retail pharmacy industry will be an advantage.
- Preferably Junior Executives specializing in Healthcare-Pharmacy or equivalent.
Employment Type: Full Time
Min. Education: Degree
Industry: Retail / Wholesale Trading / Property
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