Guest Services Officer- Front Office
Posted 24 days ago
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Job Description
Join to apply for the Guest Services Officer - Front Office role at Hyatt Regency .
Organization: Hyatt Regency Kuantan Resort
SummaryAt Hyatt, we believe our guests choose Hyatt because of our caring and attentive colleagues who focus on providing efficient service and meaningful experiences. Guest Service Officers are responsible for guest registration and communicating hotel services and promotions. This highly visible role offers opportunities for casual conversations and directly impacts the guest experience. Duties may include processing payments and responding to guest inquiries. As a Front Office colleague, you'll be the face of Hyatt. If you have experience at other hotels as a front desk associate or an interest in hotel frontline roles, we'd love to hear from you!
Hyatt colleagues work in an environment that demands exceptional performance and offers great rewards, including career opportunities, job enrichment, and a supportive work environment. If you're ready for this challenge, we are ready for you.
Qualifications- A genuine desire to satisfy guest needs in a fast-paced environment.
- Refined verbal and written communication skills.
- Ability to stand for long periods.
- *This position is open to Malaysian Nationals only, due to strict Malaysian Immigration and Manpower Department regulations.
- Seniority level: Entry level
- Employment type: Full-time
- Job function: Management and Manufacturing
- Industry: Hospitality
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#J-18808-LjbffrGuest Services Officer- Front Office
Posted 17 days ago
Job Viewed
Job Description
At Hyatt, we believe ourguests select Hyatt because of our caring and attentive colleague who focus on providing efficient service and meaningful experiences.
Guest Service Officers are responsible for the guest registration process and communication of hotel services and promotions. This highly visible role gives opportunity for casual conversation and has a direct impact on creating the guest experience. Other duties may include processing forms of payment and responding to guest inquires. You'll be the face of Hyatt as a Front Office colleague. If you have worked at other Hotels as a front desk associate or you have an interest in hotel frontline jobs, we'd love to hear from you!
Hyatt colleagues work in an environment that demands exceptional performance yet reaps great rewards. Whether it's career opportunities, job enrichment or a supportive work environment; if you are ready for this challenge, then we are ready for you.
**This is not your typical career opportunity. This is the Hyatt Touch.**
**Qualifications:**
+ A true desire tosatisfy the needs of others in a fast paced environment.
+ Refined verbaland written communication skills.
+ Ability to standfor long periods of time.
+ ***Due to strict regulation of MalaysianImmigration and Manpower Department, this position is open for MalaysianNationals only.**
**Primary Location:** MY-06-Kuantan
**Organization:** Hyatt Regency Kuantan Resort
**Job Level:** Full-time
**Job:** Front Office
**Req ID:** KUA
Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.
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