34 Professional Services jobs in Ampang

1 day ago Be among the first 25 applicants

About Sleek
Through proprietary software and AI, along with a focus on customer delight, Sleek makes the back-office easy for micro SMEs.

We give Entrepreneurs time back to focus on what they love doing - growing their business and being with customers. With a surging number of Entrepreneurs globally, we are innovating in a highly lucrative space.

We operate 3 business segments:

• Corporate Secretary: Automating the company incorporation, secretarial, filing, Nominee Director, mailroom and immigration processes via custom online robots and SleekSign. We are the market leaders in Singapore with :5% market share of all new business incorporations
• Accounting & Bookkeeping: Redefining what it means to do Accounting, Bookkeeping, Tax and Payroll thanks to our proprietary SleekBooks ledger, AI tools and exceptional customer service
• FinTech payments: Overcoming a key challenge for Entrepreneurs by offering digital banking services to new businesses

Sleek launched in 2017 and now has around 15,000 customers across our offices in Singapore, Hong Kong, Australia and the UK. We have around 500 staff with an intact startup mindset.

We have recently raised Series B financing off the back of >70% compound annual growth in Revenue over the last 5 years. Sleek has been recognised by The Financial Times, The Straits Times, Forbes and LinkedIn as one of the fastest growing companies in Asia.

Backed by world-class investors, we are on track to be one of the few cash flow positive, tech-enabled unicorns based out of Singapore.

We are looking for an Accountant that is excited about the below Mission and Outcome.

Mission: As an Accountant, you will play a key role in providing high-quality accounting services to our clients. This position is ideal for someone with 2-3 years of experience, preferably within practice, looking to deepen their expertise and take on new responsibilities in a fast-paced, cloud-based environment. You'll collaborate with a team of experienced accountants, managing a portfolio of clients and ensuring financial accuracy.

Your 2+ years of Accounting experience working with a portfolio of Singapore clients will help you succeed in this role.

• You will lead and manage a high volume of portfolio of accounting clients and be the key point of contact for all your clients.
• You will hence be accountable for the quality of service deliveries, timeliness, accurate billings, managing client relationships, maintaining good rapport with clients, and having the ability to achieve client satisfaction and retention
• You must be able to plan your work effectively and efficiently, and provide effective leadership, supervision and guidance to staff to ensure deliverables are in accordance with the scope of services and timelines. This includes but not limited to corporate secretarial, accounting, tax, payroll, GST, immigration, mailroom, and nominee director services.
• From the start of your engagement, you must be able to demonstrate expertise in primary accounting frameworks and in relation to financial reporting matters as regulated by ACRA. You must also have sufficient knowledge on the regulatory requirements of various company set-ups in Singapore, mainly that of private limited companies
• You are required to gain a comprehensive understanding of client operations, processes, and business objectives and utilise that knowledge on engagement
• For assigned clients, you must have the ability to review and/or prepare management accounts and schedules, corporate tax computation, payroll reports, GST reports and other statutory filings, and ensure its accuracy and completeness before delivering to clients
• The knowledge that you have will enable you to provide basic consultancy advice to clients on various accounting, tax, payroll and corporate secretarial matters
• One of your key responsibilities is to prepare Unaudited/Group Unaudited Financial Statements and XBRL for clients with zero error
• You must adhere to the highest degree of professional standards and strict client confidentiality

• Recognised degree/diploma in Accountancy
• Preferably professionally certified with ACCA, CPA, or CA qualification
• Preferably 2-3 years of relevant working experience for professionally certified candidates, 5-7 years of relevant working experience for candidates who are not / yet to be certified
• Good understanding of SFRS and Singapore regulatory compliance
• Hands-on experience with Google workspace and Microsoft applications
• Experience with cloud accounting software, Xero will be a definite plus, preferably at least a year of experience in Xero
• Resourceful and experience with various productivity software applicable to facilitate daily works
• Self-motivated, positive attitude, proactive and detail-oriented
• Love meeting people and have great interpersonal and communication skills
• Able to adapt to VUCA way of thinking and contribute to process improvement efforts
• Able to work under pressure and meet tight deadlines
• Immediate availability is preferred

Behavioural fit is also important at Sleek, and we will be looking for candidates that have a proven track record of embodying the below attributes in their recent roles:

• Ownership: This shows reliability and helps build trust within the team. We move fast and need to know that everyone will see things through to completion and proactively help to get things back on track when challenges arise. Accountability is really important to us.
• Humility: There is so much we don't know. Humility allows for open-mindedness to feedback and a willingness to learn from others. It paves the way for collaboration and creates a positive work environment. It is a key ingredient of self awareness and emotional intelligence.
• Structured Thinking: Our business is complex with many layers (many services, many countries, many cultures). Regardless of whether you're more analytical or creative in nature, being able to show sound judgement is important to us. It ensures solutions are pragmatic and balance the needs of the organisation, team and customers.

The successful candidate will participate in the below interview stages. We anticipate the process to last no more than 3 weeks from start to finish. Whether the interviews are held over video call or in person will depend on your location and the role.

• Career deep dive : A 60 minute chat with the Hiring Manager. They'll discuss your last 1-2 roles to understand your experience in more detail.
• Behavioural fit assessment : A 45 minute chat with a member of the HR or leadership team, where they will dive into some of your recent work situations to understand how you think and work.
• Offer + reference interviews : We'll make a non-binding offer verbally or over email, followed by a couple of short phone or video calls with references that you provide to us.

Please be aware that Sleek is a regulated entity and as such is required to perform different levels of background checks on staff depending on their role. This may include using external vendors to verify the below:

• Your education
• Any criminal history
• Any political exposure
• Any bankruptcy or adverse credit history

We will ask for your consent before conducting these checks. Depending on your role at Sleek, an adverse result on one of these checks may prohibit you from passing probation.

By submitting a job application, you confirm that you have read and agree to our Data Privacy Statement for Candidates, found at sleek.com.

Some other great things about working at Sleek.

• Humility and kindness: Humility is a core attribute we hire for, which means we have a culture of not taking ourselves too seriously and being able to laugh. Kindness is also incredibly important. We are committed to creating and nurturing a diverse and inclusive environment.
• Flexibility : You'll be able to work from home 5 days per week. If you need to start early or start late to cater to your family or other needs, we don't mind, so long as you get your work done and proactively communicate. You can also work fully remote from anywhere in the world for 1 month each year
• Financial benefits: We pay competitive market salaries and provide staff with generous paid time off and holiday schedules. Certain staff at Sleek are also eligible for our employee share ownership plan and can share in the upside of our stellar growth trajectory as we work toward listing on a prominent stock exchange in the Asia Pacific region.
• Personal growth: You'll get a lot of responsibility and autonomy at Sleek - we move at a fast pace so you'll be making decisions, making mistakes and learning. There's also a range of internal and external facing training programmes we run. We're also at the forefront of utilising AI in our space and are developing a regional centre of AI excellence. It is our intention that if you leave Sleek, you leave as a more well-rounded person and professional.
• Sleek is also a proudly certified B Corp. Since we started our journey in 2017, we've been committed to building Sleek as a force for good. In just over 5 years, we've joined a community of industry leaders like Patagonia, Ben & Jerry's, and P&G who are building an inclusive, equitable, and a regenerative economy. We have planted over 29,271 trees to reforest our ecosystem and saved 7 tons of paper from landfills by processing over 1.4M pages through SleekSign. We aim to be Carbon Neutral by 2030.

Seniority level: Mid-Senior level

Employment type: Full-time

Job function: Other | Industries: IT Services and IT Consulting

Referrals increase your chances of interviewing at Sleek by 2x

Sign in to set job alerts for “Client Accountant” roles.

Accounts Staff - Johor based (full time remote)

Senior Financial Accountant/ Finance Manager

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 3 weeks ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

1 day ago Be among the first 25 applicants

About Sleek
Through proprietary software and AI, along with a focus on customer delight, Sleek makes the back-office easy for micro SMEs.

We give Entrepreneurs time back to focus on what they love doing - growing their business and being with customers. With a surging number of Entrepreneurs globally, we are innovating in a highly lucrative space.

We operate 3 business segments:

• Corporate Secretary: Automating the company incorporation, secretarial, filing, Nominee Director, mailroom and immigration processes via custom online robots and SleekSign. We are the market leaders in Singapore with :5% market share of all new business incorporations
• Accounting & Bookkeeping: Redefining what it means to do Accounting, Bookkeeping, Tax and Payroll thanks to our proprietary SleekBooks ledger, AI tools and exceptional customer service
• FinTech payments: Overcoming a key challenge for Entrepreneurs by offering digital banking services to new businesses

Sleek launched in 2017 and now has around 15,000 customers across our offices in Singapore, Hong Kong, Australia and the UK. We have around 500 staff with an intact startup mindset.

We have recently raised Series B financing off the back of >70% compound annual growth in Revenue over the last 5 years. Sleek has been recognised by The Financial Times, The Straits Times, Forbes and LinkedIn as one of the fastest growing companies in Asia.

Backed by world-class investors, we are on track to be one of the few cash flow positive, tech-enabled unicorns based out of Singapore.

We are looking for an Accountant that is excited about the below Mission and Outcome.

Mission: As an Accountant, you will play a key role in providing high-quality accounting services to our clients. This position is ideal for someone with 2-3 years of experience, preferably within practice, looking to deepen their expertise and take on new responsibilities in a fast-paced, cloud-based environment. You'll collaborate with a team of experienced accountants, managing a portfolio of clients and ensuring financial accuracy.

Your 2+ years of Accounting experience working with a portfolio of Singapore clients will help you succeed in this role.

• You will lead and manage a high volume of portfolio of accounting clients and be the key point of contact for all your clients.
• You will hence be accountable for the quality of service deliveries, timeliness, accurate billings, managing client relationships, maintaining good rapport with clients, and having the ability to achieve client satisfaction and retention
• You must be able to plan your work effectively and efficiently, and provide effective leadership, supervision and guidance to staff to ensure deliverables are in accordance with the scope of services and timelines. This includes but not limited to corporate secretarial, accounting, tax, payroll, GST, immigration, mailroom, and nominee director services.
• From the start of your engagement, you must be able to demonstrate expertise in primary accounting frameworks and in relation to financial reporting matters as regulated by ACRA. You must also have sufficient knowledge on the regulatory requirements of various company set-ups in Singapore, mainly that of private limited companies
• You are required to gain a comprehensive understanding of client operations, processes, and business objectives and utilise that knowledge on engagement
• For assigned clients, you must have the ability to review and/or prepare management accounts and schedules, corporate tax computation, payroll reports, GST reports and other statutory filings, and ensure its accuracy and completeness before delivering to clients
• The knowledge that you have will enable you to provide basic consultancy advice to clients on various accounting, tax, payroll and corporate secretarial matters
• One of your key responsibilities is to prepare Unaudited/Group Unaudited Financial Statements and XBRL for clients with zero error
• You must adhere to the highest degree of professional standards and strict client confidentiality

• Recognised degree/diploma in Accountancy
• Preferably professionally certified with ACCA, CPA, or CA qualification
• Preferably 2-3 years of relevant working experience for professionally certified candidates, 5-7 years of relevant working experience for candidates who are not / yet to be certified
• Good understanding of SFRS and Singapore regulatory compliance
• Hands-on experience with Google workspace and Microsoft applications
• Experience with cloud accounting software, Xero will be a definite plus, preferably at least a year of experience in Xero
• Resourceful and experience with various productivity software applicable to facilitate daily works
• Self-motivated, positive attitude, proactive and detail-oriented
• Love meeting people and have great interpersonal and communication skills
• Able to adapt to VUCA way of thinking and contribute to process improvement efforts
• Able to work under pressure and meet tight deadlines
• Immediate availability is preferred

Behavioural fit is also important at Sleek, and we will be looking for candidates that have a proven track record of embodying the below attributes in their recent roles:

• Ownership: This shows reliability and helps build trust within the team. We move fast and need to know that everyone will see things through to completion and proactively help to get things back on track when challenges arise. Accountability is really important to us.
• Humility: There is so much we don't know. Humility allows for open-mindedness to feedback and a willingness to learn from others. It paves the way for collaboration and creates a positive work environment. It is a key ingredient of self awareness and emotional intelligence.
• Structured Thinking: Our business is complex with many layers (many services, many countries, many cultures). Regardless of whether you're more analytical or creative in nature, being able to show sound judgement is important to us. It ensures solutions are pragmatic and balance the needs of the organisation, team and customers.

The successful candidate will participate in the below interview stages. We anticipate the process to last no more than 3 weeks from start to finish. Whether the interviews are held over video call or in person will depend on your location and the role.

• Career deep dive : A 60 minute chat with the Hiring Manager. They'll discuss your last 1-2 roles to understand your experience in more detail.
• Behavioural fit assessment : A 45 minute chat with a member of the HR or leadership team, where they will dive into some of your recent work situations to understand how you think and work.
• Offer + reference interviews : We'll make a non-binding offer verbally or over email, followed by a couple of short phone or video calls with references that you provide to us.

Please be aware that Sleek is a regulated entity and as such is required to perform different levels of background checks on staff depending on their role. This may include using external vendors to verify the below:

• Your education
• Any criminal history
• Any political exposure
• Any bankruptcy or adverse credit history

We will ask for your consent before conducting these checks. Depending on your role at Sleek, an adverse result on one of these checks may prohibit you from passing probation.

By submitting a job application, you confirm that you have read and agree to our Data Privacy Statement for Candidates, found at sleek.com.

Some other great things about working at Sleek.

• Humility and kindness: Humility is a core attribute we hire for, which means we have a culture of not taking ourselves too seriously and being able to laugh. Kindness is also incredibly important. We are committed to creating and nurturing a diverse and inclusive environment.
• Flexibility : You'll be able to work from home 5 days per week. If you need to start early or start late to cater to your family or other needs, we don't mind, so long as you get your work done and proactively communicate. You can also work fully remote from anywhere in the world for 1 month each year
• Financial benefits: We pay competitive market salaries and provide staff with generous paid time off and holiday schedules. Certain staff at Sleek are also eligible for our employee share ownership plan and can share in the upside of our stellar growth trajectory as we work toward listing on a prominent stock exchange in the Asia Pacific region.
• Personal growth: You'll get a lot of responsibility and autonomy at Sleek - we move at a fast pace so you'll be making decisions, making mistakes and learning. There's also a range of internal and external facing training programmes we run. We're also at the forefront of utilising AI in our space and are developing a regional centre of AI excellence. It is our intention that if you leave Sleek, you leave as a more well-rounded person and professional.
• Sleek is also a proudly certified B Corp. Since we started our journey in 2017, we've been committed to building Sleek as a force for good. In just over 5 years, we've joined a community of industry leaders like Patagonia, Ben & Jerry's, and P&G who are building an inclusive, equitable, and a regenerative economy. We have planted over 29,271 trees to reforest our ecosystem and saved 7 tons of paper from landfills by processing over 1.4M pages through SleekSign. We aim to be Carbon Neutral by 2030.

Seniority level: Mid-Senior level

Employment type: Full-time

Job function: Other | Industries: IT Services and IT Consulting

Referrals increase your chances of interviewing at Sleek by 2x

Sign in to set job alerts for “Client Accountant” roles.

Accounts Staff - Johor based (full time remote)

Senior Financial Accountant/ Finance Manager

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 3 weeks ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

1 day ago Be among the first 25 applicants

About Sleek
Through proprietary software and AI, along with a focus on customer delight, Sleek makes the back-office easy for micro SMEs.

We give Entrepreneurs time back to focus on what they love doing - growing their business and being with customers. With a surging number of Entrepreneurs globally, we are innovating in a highly lucrative space.

We operate 3 business segments:

• Corporate Secretary: Automating the company incorporation, secretarial, filing, Nominee Director, mailroom and immigration processes via custom online robots and SleekSign. We are the market leaders in Singapore with :5% market share of all new business incorporations
• Accounting & Bookkeeping: Redefining what it means to do Accounting, Bookkeeping, Tax and Payroll thanks to our proprietary SleekBooks ledger, AI tools and exceptional customer service
• FinTech payments: Overcoming a key challenge for Entrepreneurs by offering digital banking services to new businesses

Sleek launched in 2017 and now has around 15,000 customers across our offices in Singapore, Hong Kong, Australia and the UK. We have around 500 staff with an intact startup mindset.

We have recently raised Series B financing off the back of >70% compound annual growth in Revenue over the last 5 years. Sleek has been recognised by The Financial Times, The Straits Times, Forbes and LinkedIn as one of the fastest growing companies in Asia.

Backed by world-class investors, we are on track to be one of the few cash flow positive, tech-enabled unicorns based out of Singapore.

We are looking for an Accountant that is excited about the below Mission and Outcome.

Mission: As an Accountant, you will play a key role in providing high-quality accounting services to our clients. This position is ideal for someone with 2-3 years of experience, preferably within practice, looking to deepen their expertise and take on new responsibilities in a fast-paced, cloud-based environment. You'll collaborate with a team of experienced accountants, managing a portfolio of clients and ensuring financial accuracy.

Your 2+ years of Accounting experience working with a portfolio of Singapore clients will help you succeed in this role.

• You will lead and manage a high volume of portfolio of accounting clients and be the key point of contact for all your clients.
• You will hence be accountable for the quality of service deliveries, timeliness, accurate billings, managing client relationships, maintaining good rapport with clients, and having the ability to achieve client satisfaction and retention
• You must be able to plan your work effectively and efficiently, and provide effective leadership, supervision and guidance to staff to ensure deliverables are in accordance with the scope of services and timelines. This includes but not limited to corporate secretarial, accounting, tax, payroll, GST, immigration, mailroom, and nominee director services.
• From the start of your engagement, you must be able to demonstrate expertise in primary accounting frameworks and in relation to financial reporting matters as regulated by ACRA. You must also have sufficient knowledge on the regulatory requirements of various company set-ups in Singapore, mainly that of private limited companies
• You are required to gain a comprehensive understanding of client operations, processes, and business objectives and utilise that knowledge on engagement
• For assigned clients, you must have the ability to review and/or prepare management accounts and schedules, corporate tax computation, payroll reports, GST reports and other statutory filings, and ensure its accuracy and completeness before delivering to clients
• The knowledge that you have will enable you to provide basic consultancy advice to clients on various accounting, tax, payroll and corporate secretarial matters
• One of your key responsibilities is to prepare Unaudited/Group Unaudited Financial Statements and XBRL for clients with zero error
• You must adhere to the highest degree of professional standards and strict client confidentiality

• Recognised degree/diploma in Accountancy
• Preferably professionally certified with ACCA, CPA, or CA qualification
• Preferably 2-3 years of relevant working experience for professionally certified candidates, 5-7 years of relevant working experience for candidates who are not / yet to be certified
• Good understanding of SFRS and Singapore regulatory compliance
• Hands-on experience with Google workspace and Microsoft applications
• Experience with cloud accounting software, Xero will be a definite plus, preferably at least a year of experience in Xero
• Resourceful and experience with various productivity software applicable to facilitate daily works
• Self-motivated, positive attitude, proactive and detail-oriented
• Love meeting people and have great interpersonal and communication skills
• Able to adapt to VUCA way of thinking and contribute to process improvement efforts
• Able to work under pressure and meet tight deadlines
• Immediate availability is preferred

Behavioural fit is also important at Sleek, and we will be looking for candidates that have a proven track record of embodying the below attributes in their recent roles:

• Ownership: This shows reliability and helps build trust within the team. We move fast and need to know that everyone will see things through to completion and proactively help to get things back on track when challenges arise. Accountability is really important to us.
• Humility: There is so much we don't know. Humility allows for open-mindedness to feedback and a willingness to learn from others. It paves the way for collaboration and creates a positive work environment. It is a key ingredient of self awareness and emotional intelligence.
• Structured Thinking: Our business is complex with many layers (many services, many countries, many cultures). Regardless of whether you're more analytical or creative in nature, being able to show sound judgement is important to us. It ensures solutions are pragmatic and balance the needs of the organisation, team and customers.

The successful candidate will participate in the below interview stages. We anticipate the process to last no more than 3 weeks from start to finish. Whether the interviews are held over video call or in person will depend on your location and the role.

• Career deep dive : A 60 minute chat with the Hiring Manager. They'll discuss your last 1-2 roles to understand your experience in more detail.
• Behavioural fit assessment : A 45 minute chat with a member of the HR or leadership team, where they will dive into some of your recent work situations to understand how you think and work.
• Offer + reference interviews : We'll make a non-binding offer verbally or over email, followed by a couple of short phone or video calls with references that you provide to us.

Please be aware that Sleek is a regulated entity and as such is required to perform different levels of background checks on staff depending on their role. This may include using external vendors to verify the below:

• Your education
• Any criminal history
• Any political exposure
• Any bankruptcy or adverse credit history

We will ask for your consent before conducting these checks. Depending on your role at Sleek, an adverse result on one of these checks may prohibit you from passing probation.

By submitting a job application, you confirm that you have read and agree to our Data Privacy Statement for Candidates, found at sleek.com.

Some other great things about working at Sleek.

• Humility and kindness: Humility is a core attribute we hire for, which means we have a culture of not taking ourselves too seriously and being able to laugh. Kindness is also incredibly important. We are committed to creating and nurturing a diverse and inclusive environment.
• Flexibility : You'll be able to work from home 5 days per week. If you need to start early or start late to cater to your family or other needs, we don't mind, so long as you get your work done and proactively communicate. You can also work fully remote from anywhere in the world for 1 month each year
• Financial benefits: We pay competitive market salaries and provide staff with generous paid time off and holiday schedules. Certain staff at Sleek are also eligible for our employee share ownership plan and can share in the upside of our stellar growth trajectory as we work toward listing on a prominent stock exchange in the Asia Pacific region.
• Personal growth: You'll get a lot of responsibility and autonomy at Sleek - we move at a fast pace so you'll be making decisions, making mistakes and learning. There's also a range of internal and external facing training programmes we run. We're also at the forefront of utilising AI in our space and are developing a regional centre of AI excellence. It is our intention that if you leave Sleek, you leave as a more well-rounded person and professional.
• Sleek is also a proudly certified B Corp. Since we started our journey in 2017, we've been committed to building Sleek as a force for good. In just over 5 years, we've joined a community of industry leaders like Patagonia, Ben & Jerry's, and P&G who are building an inclusive, equitable, and a regenerative economy. We have planted over 29,271 trees to reforest our ecosystem and saved 7 tons of paper from landfills by processing over 1.4M pages through SleekSign. We aim to be Carbon Neutral by 2030.

Seniority level: Mid-Senior level

Employment type: Full-time

Job function: Other | Industries: IT Services and IT Consulting

Referrals increase your chances of interviewing at Sleek by 2x

Sign in to set job alerts for “Client Accountant” roles.

Accounts Staff - Johor based (full time remote)

Senior Financial Accountant/ Finance Manager

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 3 weeks ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

Executive, Sales (Client Success Management) Job Responsibilities

• Independently engage with clients using Ninja Van services/platform.
• Assist clients with issues related to uploading orders, first mile & last mile matters, disputes, client complaints, and other administrative duties to coordinate shipping activities.
• Prepare and communicate accurate shipping data, including daily inbound shipper parcels, using data from multiple sources.
• Monitor shipper satisfaction and service quality; prepare relevant reports for management.
• Provide data analysis to improve client performance.
• Handle routine client questions and perform troubleshooting; coordinate with internal departments to resolve admin, operations, IT and finance challenges.
• Proactively propose structural changes or new solutions to streamline processes to increase operational efficiency and client retention.
• Maintain open communication with all stakeholders across geographies throughout onboarding, shipping and delivery cycles.

• Collaborate with the sales team and across the organization to ensure client success.
• Ensure customer agreements are cost-sensitive; adhere to a defined pricing tariff. Deviations require management approval and justification.
• Meet regularly with Marketing and Sales management to evaluate sales plans/strategies.

• Build strong client relationships to maximize account performance and reduce attrition.
• Implement after-sales activities to achieve targets and grow within the existing customer base.
• Conduct business reviews and presentations.
• Develop knowledge of products/services and market awareness to provide optimal solutions.
• Adhere to regional profit margins and discount guidelines; manage accounts receivable.
• Maintain customer business information and update activities in the CRM system.

• Minimum of 3 years’ experience in Client Success, preferably in e-commerce or logistics.
• Bachelor’s Degree in a relevant field.
• Strong competencies in Data Analytics.
• Excellent verbal and written communication skills.
• Proficiency in Bahasa Malaysia and English.
• Demonstrated customer orientation with the ability to build strong client relationships.
• Strong planning and organizing skills with the ability to manage multiple priorities.
• Sound decision-making and problem-solving abilities.
• Proven influencing and business negotiation skills.
• High level of dependability, adaptability, and commitment to quality.
• Strong sense of teamwork and collaboration.
• Experience in the fashion industry is an added advantage.

Overview

Ninja Van is a tech-enabled logistics company on a mission to provide hassle-free delivery services for businesses of all sizes across Southeast Asia. Launched in 2014, we started operations in Singapore and have become the region's largest and fastest growing last-mile logistics company, partnering with over 35,000 merchants and delivering more than 1,000 parcels every minute across six countries. We are a technology company disrupting a massive industry with cutting-edge software and operational concepts, powered by algorithm-based optimisation, dynamic routing, end-to-end tracking and a data-driven approach.

Location: Subang Jaya, Selangor, Malaysia. Commercial – Client Success Management. Permanent, Full-time. On-site.

• Customer Management: Independently engage with clients using Ninjan van services/platform. Assist clients with issues such as uploading orders, 1st mile & Last mile matters, disputes, client complaints, and other administrative duties to coordinate shipping activities.
• Prepare and communicate accurate shipping metrics daily inbound, using data from multiple sources.
• Monitor shipper satisfaction and service quality; prepare relevant reports for management.
• Provide data analysis to improve client performance.
• Handle routine questions and troubleshoot, coordinating with internal departments to resolve admin, operations, IT and finance challenges.
• Pro-actively propose structural changes or new solutions to streamline processes to increase operational efficiency and client retention.
• Maintain open communication with all stakeholders across geographies throughout onboarding, shipping and delivery cycles.
• Stakeholder Management: Collaborate with other members of the sales team and across the sales force; ensure customer agreements align with cost-sensitive pricing and obtain management approval for deviations.
• Meet regularly with Marketing and Sales management to evaluate personal sales plan/strategy.
• Reporting: Build strong client relationships to maximize account performance, reduce attrition, and minimize competitor opportunities; implement after-sales activities to achieve targets within the existing customer base; conduct business reviews and present outcomes.
• Continually develop knowledge of products/services to provide the best possible solutions; adhere to regional profit margins, discount guidelines, and accounts receivable processes.
• Maintain customer information and update activities in CRM system.

• Minimum of 3 years’ experience in Client Success, preferably within ecommerce or logistics.
• Bachelor’s Degree in a relevant field.
• Strong data analytics capabilities.
• Excellent verbal and written communication skills.
• Proficiency in Bahasa Malaysia and English.
• Customer orientation with the ability to build strong client relationships.
• Strong planning and organizing skills with ability to manage multiple priorities.
• Sound decision-making and problem-solving abilities; proven influencing and business negotiation skills.
• High level of dependability, adaptability, and commitment to quality; strong teamwork and collaboration.
• Experience in the fashion industry is an added advantage.

• Salary: RM2,500 - RM3,200 per month
• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Sales and Business Development
• Industries: Transportation, Logistics, Supply Chain and Storage

Referrals increase your chances of interviewing at Ninja Van Malaysia. Get notified about new Client Sales Executive jobs in Subang Jaya, Selangor, Malaysia.

Job Responsibilities

• Customer Management
  • Independently engaged with clients that using Ninjavan services/platform
  • Assist clients with issues such as uploading orders, 1st mile & Last mile matters, dispute issues, client complaints etc as well as other administrative duties to coordinate shipping activities.
  • Prepare and communicate accurate shipping, numbers of shipper parcel daily inbound, using data from multiple sources.
  • Monitor shipper satisfaction and service quality throughout and prepare relevant/necessary reports for management
  • Provide data analysis to improve client performances.
  • Handle routine questions from clients to perform full level of troubleshooting, in addition actively communicate and coordinate with internal departments to identify and resolve admin, operations, IT and finance challenges
  • Pro-actively propose structural changes or new solutions to streamline existing processes to increase operation efficiency & client's retention.
  • Maintain open communication with all stakeholders, internal and external, across different geographies, throughout the onboarding, shipping and delivery cycle
• Stakeholder Management
  • Ensure co-operation with other members of the sales team and throughout the sales force.
  • Ensure all customer agreements are cost sensitive so as to ensure a suggested minimum pricing tariff is set and adhered too. Any deviations from this tariff require management’s agreement and justifications.
  • Meet regularly with the Marketing and Sales management to evaluate the personal sales plan/strategy.
• Reporting
  • Build a strong client relationship to ensure accounts perform and grow to their maximum potential, reducing attrition rate and minimizing opportunities for competitors to gain business.
  • Implement and execute after sales activities to achieve target budgets and maximise growth within the existing customer base
  • Conduct presentations of business review
  • Continually develop knowledge of products/services and general commercial awareness in order to provide the best possible solutions for customers.
  • Adhere to regional standard profit margins and discount guidelines and account receivables
  • Maintain customer business information, and update business activities in CRM system

• Minimum of 3 years’ experience in Client Success , preferably within the e-commerce or logistics industry.
• Bachelor’s Degree in a relevant field.
• Strong competencies in Data Analytics .
• Excellent verbal and written communication skills.
• Proficiency in both Bahasa Malaysia and English.
• Demonstrated customer orientation with the ability to build strong client relationships.
• Strong planning and organizing skills with the ability to manage multiple priorities.
• Sound decision-making and problem-solving abilities.
• Proven influencing and business negotiation skills.
• High level of dependability, adaptability, and commitment to quality.
• Strong sense of teamwork and collaboration.

RM2,500 - RM3,200 a month

Key Responsibilities:

• Assist in planning, scheduling, and monitoring project activities to ensure timely delivery.
• Prepare and maintain project documentation, including proposals, progress reports, and meeting minutes.
• Coordinate with internal teams, clients, and vendors to facilitate smooth project execution.
• Support the preparation of SOPs, policies, and work instructions where required.
• Assist in sourcing suppliers, obtaining quotations, and preparing purchase orders.
• Prepare Notice to Invoice (NTI) for completed project deliverables.
• Ensure Service Confirmation is obtained and properly documented before invoicing.
• Liaise with the finance department to issue invoices and follow up on payment progress.
• Prepare correspondence, presentations, and reports for the BSV team.
• Arrange meetings, travel, and schedules for project personnel.

Qualifications & Experience

• Diploma or Degree in Business Administration, Project Management, or related field.
• 1–3 years' experience in administrative or project support roles.
• Proficient in Microsoft Office applications and project coordination tools.
• Good communication and interpersonal skills.

Key Competencies

• Strong organisational and time management skills.
• High attention to detail and accuracy.
• Ability to work independently and collaboratively.
• Proactive and adaptable to changing priorities.

Job Types: Full-time, Contract

Pay: RM2, RM3,000.00 per month

Benefits:

• Professional development

Work Location: In person

About Zuellig Pharma

Zuellig Pharma (ZP) is one of the largest healthcare services groups in Asia and our purpose is to make healthcare more accessible.

For over 100 years, we have been the trusted partner for healthcare companies looking to realize opportunities in Asian markets. With our deep-reaching infrastructure and sole focus on healthcare, we offer our clients unparalleled access to all healthcare channels across 13 countries in the region. Our focus is always about combining our market insight with a thorough understanding of your needs to deliver the best solution that connects you to patients. We believe delivering your products is only the first step to capturing the Asian markets. That is why we have continued to invest in developing innovative solutions that expand across Distribution, Clinical Reach, Sales & Marketing, Patient Centered Services, and Community Pharmacies.

Zuellig Pharma is the leading provider of distribution services to manufacturers in the life science industry in the Asia Pacific region. With operations in 13 countries or territories Zuellig Pharma has strong market positions, critical mass, broad geographic coverage and significant potential for continuing growth.

Purpose of the Role:

• Support the Manager, Client Key Account Management to develop and maintain a strategic Key Account plans for each key client and drive win-win collaborations and engagements with key clients in the market.

• Strategically drive client satisfaction and increased loyalty/stickiness. Support the Manager, Client Key Account Management to lead client engagements at the market level, coordinate with different functions (quality, operations, finance, etc.) to provide standardized responses to client requests. Set high standards of care to keep clients engaged and satisfied, contributing to the improvement of client survey results and net promoter score. Remain available with a quick response time and problem-solving attitude.

What You'll Do :

• Fosters close working relationships with the internal and external stakeholders in communication, development, and follow-up of all clients and inventory related matters.
• Review business plans in coordination with clients to achieve overall business objectives and profitability.
• Manage and take responsibility for monitoring and controlling stockholding and inventory transactions for all clients including stock write offs.
• Handles inventory issues internally, and externally with clients in a service-oriented manner.
• Disseminates daily, monthly, and quarterly reports to clients in a timely and accurate manner.
• Reports to Manager, Client Key Account Management on departmental issues, non-conformities, and accomplishments. Ensures there are prompt and effective communication both internally and externally to keep all interested parties informed proactively. This includes but not limited to superiors, colleagues, clients, and customers.
• Attends, participates, and conducts meetings (internally and externally) including cross-functional meetings. Supports and participates in cross-functional projects when assigned/appropriate.
• Demonstrate strong understanding of clients' industry/business/products.
• To understand the company digital tools and support services, effectively use our tools, apps including the features, benefits and how to address clients needs.
• Performs other duties as assigned when required.

What will make you successful:

Must-Have:

• Diploma or Bachelor Degree in relevant field
• Minimum 3-4 years' working experience in related field

Advantage to Have:

• Familiar with SAP system

Why Join Zuellig Pharma:

• We are committed to fostering an inclusive environment where our employees can learn, grow, and achieve shared success.
• We champion diversity, equity, and inclusion, ensuring every individual feels valued, respected, and treated fairly.
• As a leading multi-market healthcare solutions provider, we empower our employees to gain comprehensive knowledge and expertise in the dynamic healthcare industry across the region.
• Enjoy the flexibility to effectively balance your work and personal life while taking charge of your career journey through our empowering growth opportunities.
• Our Total Rewards program is designed to support your overall well-being in every aspect.

Overview

Good Life Property Management – Kuala Selangor, Selangor

Good Life Property Management is seeking a Client Services Coordinator who is passionate about providing value to prospective customers. As the first point of contact, the Client Services Coordinator plays a vital role in creating a positive and welcoming environment for all prospective clients and other callers. As a Client Services Coordinator, you will be responsible for supporting our sales team by providing exceptional customer service and through various administrative tasks. The ideal candidate will have excellent communication and interpersonal skills (especially over the phone), great attention for detail, a passion for customer service, and a strong understanding of our company's value-focused approach. This position is fully remote and you can reside in any geographic location but you must be able to work 8-5 PST hours.

• Answers 100% of incoming phone calls, providing a warm and friendly first impression
• Answers basic questions about Good Life and services offered
• Manages & updates CRM database with new leads
• Schedules and secures appointments with new leads
• Coordinates and confirms appointments, while efficiently handling cancellations and reschedule requests for Business Development Managers
• Conducts outbound calls to prospective clients with the goal of booking appointments with Business Development Managers
• All other duties as assigned

• Proven experience in a customer facing role
• A passion for providing exceptional customer service
• Ability to create a welcoming environment on all phone calls
• Excellent communication and interpersonal skills, with the ability to build strong relationships with clients and colleagues
• Strong organizational skills, with the ability to manage multiple tasks and priorities simultaneously
• Strong internet speed (minimum 50 Mbps)
• Proficiency in Google Suite
• A willingness to learn and develop new skills and knowledge
• An understanding of and a commitment to our company's value-focused approach
• Experience in similar role
• This position is fully remote and you can reside in any geographic location but you must be able to work 8-5 PST hours

Hourly Rate: $8 - $9 per hour

KPIs:

• 100% of inbound calls answered
• Number of inbound and outbound calls handled
• Discovery calls booked from both inbound and outbound efforts
• Show rates for scheduled discovery calls
• Conversion rates from discovery calls to closed sales
• Contribution to overall appointment-to-close success for the Business Development team

Good Life Property Management is an Equal Employment Opportunity employer. We are committed to providing a workplace free from unlawful discrimination in any of our programs or activities. We do not discriminate based on race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity or expression, or any other basis prohibited by applicable law.

Additionally, our organization participates in E-Verify. To learn more about E-Verify, including your rights and responsibilities, please visit:

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