1,481 Operations jobs in Malaysia

• Operational Support
• Coordinate daily operations across outlets and HQ.
• Provide first-level support for outlet operational issues, including queries and resolutions.
• Track and update operational records, reports, and memos.
• Assist in monitoring compliance with SOPs and service standards.
• Inventory & Outlet Audit
• Assist in monthly stock counts and resolve discrepancies with outlets.
• Conduct outlet audits to ensure compliance with SOPs, service quality, stock handling, and customer care standards.
• Document audit findings, follow up with outlet teams, and report outcomes to HQ.
• Process Improvement
• Identify operational gaps and propose improvements for efficiency.
• Assist in documenting and updating SOPs for outlet teams.
• Work with cross-functional teams (Sales, IT, HR, Supply Chain, Warehouse) to streamline processes.
  
  

• Diploma/Degree in Business, Operations, or related field
• 0–2 years of experience (fresh grads welcome)
• Strong organizational and problem-solving skills
• Good communication and teamwork ability
  
  

• Detail-oriented with strong follow-up
• Proactive and eager to learn
• Independent yet team player
• Customer-focused mindset

OIA Global Since its founding in 1988, OIA Global has grown into a $1 billion world-class logistics and packaging company that employs over 1,200 professionals in 28 countries. Our knowledge, solution design experience, and installed infrastructure give our customers the confidence and capability to extend their supply chains from emerging production areas to key commercial markets.

Summary:

The Operations Coordinator is responsible for ensuring smooth and efficient coordination of air and sea freight shipments. This role requires excellent organizational and communication skills to process customer orders, arrange transport, and manage customs clearance while maintaining strong relationships with customers and internal teams.

Duties and Responsibilities:

• Process customer orders promptly and accurately.
• Coordinate air/sea freight shipments and transport arrangements.
• Arrange bookings with carriers or co-loaders.
• Execute Air Waybills (AWB) and Bills of Lading (BL).
• Prepare billing documentation.
• Follow up on import/export permit declarations and customs clearance with brokers.
• Work closely with internal departments to coordinate customer shipments.
• Build and maintain good rapport with customers to fulfill their requirements.

Required Skills and Abilities:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Minimum 2–3 years’ experience in freight forwarding.
• Knowledge of customs declaration processes.
• Excellent communication and interpersonal skills.
• Possess a pleasant personality and a positive working attitude.
• A good team player with the ability to work independently.
• Ability to multi-task effectively.
• Computer literate, with preference for familiarity with CW1 system.
• Proficiency in Chinese is preferred.

Physical Requirements:

• The employee frequently is required to stand and walk. The employee must occasionally lift and/or move up to 50 pounds, particularly luggage while traveling.
• The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

OIA Global is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability. We offer an exciting and growth-oriented work environment, and OIA employees enjoy competitive salaries and excellent benefits.

Join to apply for the Operations Manager role at Ericsson

Join to apply for the Operations Manager role at Ericsson

About this opportunity:

Join the Ericsson team as an Operations Manager! In this role, You will managing NOC 24X7 environment & act as a mentor to the shift resources. The role is to handle the day to day operational challenges along with customer Team engagement and ensure smooth operations and as per the contract agreements!

• We believe in trust – we trust each other to do the right things!
• We believe in taking decisions as close to the product and technical expertise as possible.
• We believe in creativity – trying new things and learning from our mistakes.
• We believe in sharing our insights and helping one another to build an even better user plane.
• We truly believe in happiness, we enjoy and feel passionate about what we do and value each other’s technical competence deeply.
  
  

• We believe in trust – we trust each other to do the right things!
• We believe in taking decisions as close to the product and technical expertise as possible.
• We believe in creativity – trying new things and learning from our mistakes.
• We believe in sharing our insights and helping one another to build an even better user plane.
• We truly believe in happiness, we enjoy and feel passionate about what we do and value each other’s technical competence deeply.
  
  

• Interface between Customer and line management for the account and must ensure high quality of the services to customer.
• Ensuring KPI / SLA Fulfilment related to Network Surveillance
• Supporting NOC 24*7 (Shift Basis) Operations and remain as single contact for communication towards customer and MNOs
• Customer Problem Management drives and self-initiatives to improve SLAs/process complexity
• Managing Customer communication and providing relevant details to internal and external stake holders
• Problem management of Service Desk function and responsible for SLA fulfilment for customer complaints
• Track of Shift Managers, engineers, their tasks and deliverables
• Supporting Customer and internal L2 teams in case of war-rooms, special events etc. with timely updates of the event
• Managing War-room, running incident management from L1 side, creating chronology and initial incident reports in case of critical/major events
• Interface towards MNOs for NOC governance and reporting
  
  

• GSM & CDMA Knowledge, Telecom Service Network, Service Application characteristics, Implementation & integration of processes. People Management, Interpersonal skills.
• Telecom domains like RAN (Mandatory), Core (Basic Understanding is Mandatory).
• Fluent written and verbal communication in English and regional language.
  
  

• Experience: 5-15 yrs
• Education: Degree within Electronics Engineering / Telecommunication Engineering / Computer Science / Computer Engineering or equivalent.
  
  

• Seniority level Not Applicable

• Employment type Full-time

• Job function Other
• Industries Telecommunications

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Get notified about new Operations Manager jobs in Kelab Darul Ehsan, Selangor, Malaysia .

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week ago

Bukit Jalil, Federal Territory of Kuala Lumpur, Malaysia 6 days ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week ago

Petaling Jaya, Selangor, Malaysia 2 days ago

Petaling Jaya, Selangor, Malaysia 4 days ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia MYR15,000.00-MYR20,000.00 1 week ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 months ago

Petaling Jaya, Selangor, Malaysia 1 month ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 4 days ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia MYR5,000.00-MYR7,000.00 1 week ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia MYR10,000.00-MYR12,000.00 1 month ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week ago

Federal Territory of Kuala Lumpur, Malaysia 2 months ago

Federal Territory of Kuala Lumpur, Malaysia 3 weeks ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 3 days ago

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• Coordinating and managing day-to-day operations matters.
• Troubleshoot and resolve operational issues efficiently to minimize delays and costs.
• Providing support and guidance to the wider operations team as needed
• Identify opportunities to improve operational processes and grow the company
• Ensure cleanliness of the worker hostels.
• To handle Fomema medical check-up.
• Assisting in bringing workers to clinic should the medical attention needed.
• Ensure timely execution of tasks and operational goals.
• Other ad hoc duties when required.
  
  

• Must have own car and driving license.
• Able to speak in English and Mandarin
• Candidates must possess at least an SPM certificate.
• Strong communication and negotiation skills.
• Ability to multitask and handle pressure in a fast-paced environment.
• Detail oriented and highly organized.
• Team player with the ability to work independently.
• Willing to work 6 days a week.
• Willing to relocate is a bonus!
• Vacancy open for Subang and Johor.
  
  

• Medical allowance
• Dental allowance
• Annual increment & bonus based on performance
• Outstation allowance
• Car allowance
• Petrol Allowance
• This is a non-office-based job.

Operations Manager - South West - Bristol, Bath, Weston-super-Mare, Wales

• £50,000 - £60,000 per annum
• Company Car / Allowance
• Bonus
• Private Healthcare

Are you a driven and experienced operations professional with a passion for food, service excellence, and people leadership? We’re seeking an Operations Manager to join our dynamic team and take the lead across a portfolio of catering contracts throughout South West England.

As Operations Manager, you will oversee a diverse range of catering contracts, ensuring operational excellence, financial performance, and client satisfaction. You’ll lead a team of site managers, inspire frontline teams, and build trusted relationships with our clients.

Key Responsibilities:

• Lead the day-to-day operations across multiple catering sites throughout the Southwest, ensuring consistent service excellence.

• Support and mentor a team of Unit Managers to deliver high standards across all locations.

• Develop and inspire high-performing teams, fostering a culture of accountability, growth, and collaboration.

• Oversee recruitment across your portfolio, ensuring the right people are hired at the right time.

• Build and maintain strong, proactive client relationships across your geographic area, acting as a trusted partner.

• Ensure full contract compliance while maximising profitability, enhancing client satisfaction, and driving retention.

• Manage financial performance including budget planning, forecasting, and effective cost control measures.

• Promote exceptional food quality, uphold safety standards, and drive continuous innovation in service delivery.

• Lead the mobilisation of new contracts and contribute to tender processes and bid development as required.

• Champion best practices across HR, health & safety, compliance, and sustainability throughout all operations.

About You:

• Demonstrated experience in a mid-level, multi-site operations role within the contract catering or wider hospitality sector.

• Strong commercial focus with a solid track record in managing P&L performance across multiple contracts.

• Confident and effective leader with outstanding communication and team-building skills.

• Skilled in managing challenging conversations with professionalism, empathy, and clarity.

• Analytical and commercially astute, using data insights to make informed, strategic decisions.

• Flexible and mobile, with the ability to travel frequently throughout Scotland as required.

• A genuine passion for food, people development, and delivering a best-in-class customer experience.

Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!

• Salary: open to negotiate (including EPF, Tax, Socso)
• Job type: fulltime permanent role

Responsibilities:

• Perform general administrative duties and daily operations such as data entry, filing, transactions and processing of records.
• Ensure that all service levels are delivered according to the procedure.
• Handle confidential and sensitive information with discretion and professionalism.
• Coordinate and communicate with internal and external stakeholders.
• Respond to email enquiries promptly and professionally.
• Any other adhoc administrative duties as assigned.

Requirements:

• SPM holders with no experience are encouraged to apply.
• Basic proficiency in Excel and the ability to read Mandarin are essential.
• We are seeking proficient candidates who are fluent in both Mandarin and English (spoken and written) to serve our Mandarin/Cantonese-speaking internal or external parties. Cantonese proficiency is a plus.
• High level of professionalism and discretion when handling sensitive information.
• Flexibility and adaptability to changing priorities and deadlines.
• Ability to work independently and collaboratively in a fast-paced environment.
• Detailed and meticulous.
• Willingness to work on Malaysia public holidays, following the Hong Kong public holiday schedule.
• 5.5-day work week: Monday to Friday (full day) and Saturdays (half day).

• Inventory and Merchandising Audits:
• Conduct daily on-site visits to various branches to perform comprehensive physical stock counts and inventory audits.
• Verify that all merchandise is displayed according to company standards, is accurately priced, and that physical display items match the official master list.
• Audit the stock receiving process to identify and report any delays in system updates by branch staff.
• Operational & Compliance Audits:
• Assess overall branch condition, including cleanliness, display standards, staff professionalism (attitude and appearance), and attendance.
• Ensure all point-of-sale (POS) equipment, including credit card terminals, are in proper working order.
• Verify the completion and accuracy of internal reports (e.g., stock takes) conducted by the branch.
• Fraud Prevention & Integrity Checks:
• Investigate all cancelled or voided transactions to identify potential misconduct or fraudulent activity, such as issuing invoices with incorrect amounts.
• Perform random customer verification calls to ensure that the invoice issued matches the products and services received, confirming sales transaction integrity.
• Reporting & Reputation Management:
• Monitor the branchâs online reputation by reviewing recent customer feedback on platforms like Google Reviews and Facebook.
• Compile all audit findings into a comprehensive, detailed report for management, highlighting areas of excellence, non-compliance, potential risks, and actionable recommendations.
  
  

• A Diploma or Bachelor's Degree in Business Administration, Auditing, Finance, Retail Management, or a related field.
• Proven experience (at least 1-2 years) in auditing, inventory control, loss prevention, or a similar role within a retail environment is highly preferred.
• Able to speak in English, Bahasa Malaysia and Mandarin
  
  

• Unyielding Integrity and Ethics: Must be trustworthy, discreet, and able to handle sensitive information and situations with absolute professionalism.
• Exceptional Attention to Detail: A sharp eye for spotting discrepancies in stock, paperwork, displays, and staff conduct.
• Strong Observational and Investigative Mindset: The ability to analyze situations, ask probing questions, and connect dots to identify root causes or potential issues.
  
  

• Strong understanding of inventory management and retail operations principles.
• Proficient in Microsoft Office, particularly MS Excel, for creating reports and analysing data.
• Familiarity with Point-of-Sale (POS) systems and inventory management software.
  
  

• Assertive yet Diplomatic: Must be confident in enforcing standards and reporting findings objectively without causing unnecessary conflict.
• Excellent Communication Skills: Ability to clearly and concisely document and present findings to management.
  
  

• Independent & Self-Motivated: Capable of working alone, managing a daily travel schedule, and completing tasks with minimal supervision.
  
  

• Good salary and benefits.
• Friendly and supportive team.
• Great work environment.
• Chances to grow your career.
• Easy-to-reach office in Kuala Lumpur.
• Medical Claim

• Support the warehouse operations and maintain service programs and logistics service solutions designed to meet the requirements of a specific DHL Supply Chain Customer.
• Updates the service performance-reporting mechanisms that provide clear visibility of DHL’s performance against the commitment made to the customer.
• Assist the warehouse executive in executing day-to-day operational duties to fulfil the key metrics set by the customer.
• Assigns work schedules, ensures that team members are trained in warehouse processes and monitors their progress.
• To ensure compliance to customer's requirement & other relevant authorities.
• To ensure that the customer's enquiries, requests & complaints are promptly & efficiently attended to.
• To ensure that job functions are met to the level of required expectations & take necessary action if required.
• To monitor and follow up incoming and outgoing shipment.
• To monitor daily activities and report to the superior.
• To ensure the entire shipment received/ shipped out are properly and tallied against invoices and correctly recorded.
• To guide and advice subordinates on daily operational activity.
• To ensure the SOP and customer requirements are strictly adhered.
• To manage and plan workforce required on daily basis.
• To ensure cleanliness of surrounding working area.
• To prepare discrepancy report for discrepancy found during incoming/outgoing cargo.
• To prepare incident report if found any damages or discrepancy during picking/shipping/receiving.
• To prepare daily activity report and other reports as per request by superior.
  
  
  

• Minimum SPM
• Minimum 2 years supervisory experience in warehouse
• Managing customer expectations of DHL service improvement and operations development
• Manage the provision of pro-active Customer Service Management for the nominated customers
• Conduct investigation in the event of discovery of discrepancies in cargo.
• Ensure the safety and security of the warehouse premises is maintained by working closely with the Safety & Security Team.
• Train and guide the warehouse operation staff and new staff in the areas of discipline, safety and warehouse operations.
• Any other responsibilities as required by Management of DSCMY.
• Ability to explain work procedures and safety rules.

At DHL, people mean the world to us. That’s why our goal has always been to attract and retain the best talent worldwide. We provide challenges and opportunities for personal and professional development. We recognize the difference you bring to our business, and together we share the pride of building THE logistics company for the world.

Under the DHL Supply Chain umbrella, one of the business units of DHL, we provide customized logistics and industry solutions in supply chain management, warehousing, distribution, value-added services, and lead logistics provider services for our customers – helping them deliver better results every day.

• Managing hub operations and dealing with customers regarding installation, exchange of products, returns, refunds, or damaged products.
• Entering orders into the system and ensuring all received orders match the system records and order numbers.
• Ensuring cleanliness of the work station and compliance with HSE regulations.
• Managing stock inventory, checking stocks, and entering stock data into the system.

• Minimum SPM qualification with at least 1 year of experience in warehousing or the logistics industry.
• Computer literacy, including proficiency in Microsoft Excel, Word, and PowerPoint.
• Ability to speak and write in both Malay and English.
• Willing to work in Sungai Buloh.