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Senior Associate Talent Partner | Fintech | We are Hiring! Visit my profile for interesting opportunities with Curlec About Us Razorpay is India’s leading full-stack Payments and Banking Platform, powering the digital financial infrastructure for over 10 million businesses. Founded in 2015, Razorpay enables businesses to accept, process, and disburse payments with ease, while offering innovative products across Payments, Capital, and Banking. Backed by marquee investors like Sequoia Capital India, Tiger Global, and Y Combinator, Razorpay is transforming the way businesses manage money and scale sustainably.

As part of its international expansion strategy, Razorpay acquired Razorpay Curlec, a Kuala Lumpur-based full-stack payments solution, to establish a strong presence in Southeast Asia. Razorpay Curlec has since become an integral part of Razorpay’s vision to simplify financial operations for businesses across the region. Building on this momentum, Razorpay is now expanding into Singapore, marking its next strategic step in the Southeast Asia growth journey.

About the Role The individual works directly with developers, clients and internal teams on post-integration issues to provide technical support, consulting and best practices. This individual will report to the person heading Technical Support of Business Engineering at Razorpay. This individual will ensure successful resolutions have been provided to our Merchants for the tickets/queries raised by them.

Location & Commitments

Permanent full time role based at our office - Kuala Lumpur (Mondays to Fridays)

Responsibilities

Addressing technical queries on APIs, and Plugins and complete Razorpay product suite.

Communicates technical issues to merchants and internal departments. The role will require discussing solutions with CXOs and highly competent tech teams.

Identifies irregularities in functionality and unexpected behaviours with Razorpay products and services.

Provide timely resolution to merchants and assist them with Level 2/3 support team with product knowledge and technical troubleshooting & Debugging skills.

Report Issues or bugs to Product /Software engineering teams by raising Jira and work towards a resolution with collaboration.

Capture issues in our CRM (FreshDesk), update progress on a regular basis and resolve issues of the merchant.

Act as an advocate for technical queries and expertise in terms of knowledge for Razorpay products, their implementations and usages.

Enhance the overall experience of our merchants by providing support for technical issues without redirecting them to the developers.

May travel to client sites in order to resolve extremely complex customer and integration issues.

Requirements

2-3 years of experience, in Technical support, data analytics or similar domains

Bachelor’s or Master’s degree in Computer Science, Information Technology, or related fields.

Knowledge of at least one frontend (HTML/CSS/JS/Angular/Flutter/React Native) and server-side technologies (Java/C++/Python/Go)

To explain complex information in simple, clear terms to a non-IT personnel.

Ability to deal with complex issues and bring it to closure with least dependency.

Logical thinker with good analytical and problem-solving skills.

Good to have up-to-date technical knowledge in the payment gateway domain.

Ability for in-depth understanding of multiple products and processes.

Good interpersonal skills coupled with quick decision making while advising the client or Sales team.

Mandarin speaking skills is a must

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Support LAN troubleshooting and manage switches Provide installation and de-installation for network hardware and software Problem management, escalation, notification, and 3rd party vendor escalation Provide maintenance of network documentation for in scope equipment Coordinate and manage IP addressing Install, configure and troubleshoot the major network-related product e.g: Cisco IPTel, HP Procurved & other brands’ router & switches, firewall, MPLS etc Perform root cause analysis and troubleshooting network issues, OS configuration, hardware and repair system software Requirements

Diploma / Degree in Computer Science, Engineering or related technical specialization; Posses CCNA certification Minimum 2 years & above of relevant working experience Good working experience in CISCO, HP Procurved & other brand router & switch configuration and installation Good communication skills in spoken and written English; ability to communicate in Mandarin/Cantonese is an added advantage Strong analytical and proactive attitude 5 days work – 9am to 6pm Require on standby in weekly rotation basis Possess own transport and willing to travel within Klang Valley

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Urgent Opening - Native Japanese Technical Support



Location: Kuala Lumpur, Malaysia

Salary: RM15,000/month

Education: Diploma or higher

Language: Japanese

Start Date: ASAP



We're hiring a skilled Technical Support professional with strong knowledge in:

- Web technologies, IAM (SSO, IDPs), Graph & SCIM APIs

- Webhooks, live streaming, mail servers, networks

- MAM/MDM/EMM solutions

- OS (Windows, Mac, iOS, Android), Zendesk, Salesforce

- Enterprise-level support experience (2+ years)

Get AI-powered advice on this job and more exclusive features. Direct message the job poster from StoreHub Are you driven, results-oriented and a team player? With 17,000+ retailers and restaurants in over 15 countries, StoreHub is on a mission to enable everyone, big or small, to build successful businesses. At StoreHub, we're building a dream team whereby all of your colleagues are extraordinary at what they do and are highly effective collaborators. It is in such a team that you learn the most, perform your best work, improve the fastest, and have the most fun. If this is a journey you’d like to embark on, keep reading! What you will do

Build a strong understanding of the StoreHub platform to help customers solve more complex technical issues through phone, email, and chat. Handle escalated or sensitive support tickets, working with teams like Product, Engineering, or Hardware to ensure fast and accurate solutions. Investigate technical problems by replicating bugs, checking logs, and preparing clear reports for Tier 2 or Engineering teams. Deliver a great customer experience by showing empathy, professionalism, and taking full ownership of each case. Manage advanced issues from start to finish—whether it’s software bugs, hardware problems, or unclear processes. Work with the Beep Care Team and other teams to resolve issues related to delivery, merchant hardware, or logistics. Follow and improve our bug reporting process, and highlight common problems or areas that need improvement. Help the team by sharing findings, discussing cases in team huddles, and guiding junior teammates when needed. What you will need to have

Strong communication skills in English, both written and spoken — you can explain technical things in a simple and clear way. Fast and accurate typing (around 65–70 words per minute) to manage live chats and write detailed notes. Experience handling support through email or chat, and comfortable managing multiple cases at the same time. Good at troubleshooting both software and hardware issues — you know how to find the root cause and guide users through fixes. Familiar with tools like Intercom, Salesforce, Jira, or any helpdesk or CRM system. Bonus if you have 2+ years of experience in technical support (especially in SaaS, telco, or POS), have handled escalated issues, or worked closely with Product or Engineering teams. Extra points if you’ve worked with logs or data to solve problems, helped improve support processes, or can speak and write in Mandarin. What makes working at StoreHub awesome (and refreshing!)

Our people -

for real! StoreHubbers are some of the smartest and most interesting people you can work with. Expect to do a lot of peer-learning. Culture of Candour.

We embrace directness, hate bureaucracy, and move fast. If you're tired of 'corporate nonsense' you'll feel right at home. Cutting edge tools.

If something can be automated, we'll make it happen. You will be introduced to many different tools we use that support everyday tasks, so that we can focus our minds on the kind of work that matters. Impact not just effort.

We recognize that results are not tied to the number of hours worked. There's no reward for long hours with poor results and no penalty for leaving on time if your work is excellent. To be great, most of us have to put in considerable effort, but we don't measure contribution by hard work or long hours. CHANGE.

Our core values are super important to us. The more you resonate with them, the more you'll find yourself a good fit. Communicate for Clarity Humble and Hungry Authentic but not an sshole Nimble and Quick Growth Mindset Efficiency and Excellence We do have all the other cool perks too: Apple Macbooks

for everyone Free Season Parking Fully stocked fridge and pantry

- Coffee, snacks, and more yums Cutting edge tools.

If something can be automated, we'll make it happen Medical and Dental

Outpatient Visits + Medical Insurance Opportunities for career growth

and continuous learning Note: This line has been removed as an em tag is not allowed in the final formatting. Text preserved where relevant. Seniority level

Associate Employment type

Full-time Job function

Customer Service Industries: Technology, Information and Internet We’re highlighting opportunities and continuing to share updates about roles at StoreHub.

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Hiring Technical Support Candidates with CyberArk Experience - Mandatory At Bukit Jalil Tech Park for a MNC Open to local Malaysians - open race Job Description

Support the design and implementation of Privileged Access Management systems. Development - creating new plug-ins and connectors for CyberArk solutions. Document technical processes and procedures including the regular revision of support documents. Support Client's CyberArk infrastructure. Requirements

CyberArk Certification Mandatory CyberArk Experience Mandatory Maintain and provide support of computer systems and networks for the company's employees. You will be required to solve technical IT and applications problems, either over the phone or in person. Possesses good communication skills Ability to work as a team Good Managerial skills Possesses IT Degree or Relevant degree

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Join to apply for the

Technical Support Engineer

role at

Calsoft Systems

Calsoft Systems is seeking an experienced

Dynamics GP/NAV/D365 Business Central ERP Support Engineer

to provide expert-level technical support to our clients. This independent contract role is ideal for someone who enjoys solving complex technical challenges, managing their own projects, and working with a collaborative, values-driven team.

What You’ll Do

Provide advanced technical support for

Microsoft Dynamics GP, NAV, and D365 Business Central

clients.

Troubleshoot, analyze, and resolve escalated ERP issues efficiently and accurately.

Create and deliver technical documentation, knowledge base articles, and training materials.

Communicate solutions clearly with both technical and non-technical stakeholders.

Stay current on Microsoft ERP updates and industry trends.

Collaborate with Calsoft team members and contractors as needed to achieve client goals.

What You Bring

Bachelor’s degree in a related field.

3+ years of hands‑on experience

with Dynamics GP, NAV, or D365 Business Central.

Strong analytical and troubleshooting skills.

Experience with

data migration

and system integrations.

Excellent communication skills with the ability to simplify complex concepts.

Proven ability to manage projects independently and deliver on deadlines.

Nice to Have

Understanding of accounting, distribution, or service industry processes.

Experience designing and proposing system improvements.

Familiarity with pre‑sales support or client engagement strategies.

Contract Details

This is a

remote, independent contractor role .

You’ll manage your own time, tools, and work methods within agreed-upon deliverables.

Compensation and timelines will be defined in a written agreement.

Contractors are responsible for their own taxes, insurance, and benefits.

About Calsoft Systems Calsoft Systems delivers innovative ERP, CRM, and IT solutions to help businesses streamline operations and accelerate growth. We’re known for our deep expertise in Microsoft Dynamics and our commitment to exceptional client service.

#J-18808-Ljbffr

Join to apply for the

Technical Support Engineer

role at

Calsoft Systems

Calsoft Systems is seeking an experienced

Dynamics GP/NAV/D365 Business Central ERP Support Engineer

to provide expert-level technical support to our clients. This independent contract role is ideal for someone who enjoys solving complex technical challenges, managing their own projects, and working with a collaborative, values-driven team.

What You’ll Do

Provide advanced technical support for

Microsoft Dynamics GP, NAV, and D365 Business Central

clients.

Troubleshoot, analyze, and resolve escalated ERP issues efficiently and accurately.

Create and deliver technical documentation, knowledge base articles, and training materials.

Communicate solutions clearly with both technical and non-technical stakeholders.

Stay current on Microsoft ERP updates and industry trends.

Collaborate with Calsoft team members and contractors as needed to achieve client goals.

What You Bring

Bachelor’s degree in a related field.

3+ years of hands‑on experience

with Dynamics GP, NAV, or D365 Business Central.

Strong analytical and troubleshooting skills.

Experience with

data migration

and system integrations.

Excellent communication skills with the ability to simplify complex concepts.

Proven ability to manage projects independently and deliver on deadlines.

Nice to Have

Understanding of accounting, distribution, or service industry processes.

Experience designing and proposing system improvements.

Familiarity with pre‑sales support or client engagement strategies.

Contract Details

This is a

remote, independent contractor role .

You’ll manage your own time, tools, and work methods within agreed-upon deliverables.

Compensation and timelines will be defined in a written agreement.

Contractors are responsible for their own taxes, insurance, and benefits.

About Calsoft Systems Calsoft Systems delivers innovative ERP, CRM, and IT solutions to help businesses streamline operations and accelerate growth. We’re known for our deep expertise in Microsoft Dynamics and our commitment to exceptional client service.

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Urgent Opening - Native Japanese Technical Support

Location: Kuala Lumpur, Malaysia Salary: RM15,000/month Education: Diploma or higher Language: Japanese Start Date: ASAP Required Technical Skills & Experience

Web technologies, IAM (SSO, IDPs), Graph & SCIM APIs Webhooks, live streaming, mail servers, networks MAM/MDM/EMM solutions OS (Windows, Mac, iOS, Android), Zendesk, Salesforce Enterprise-level support experience (2+ years)

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THE SOCIAL GROUP OF RESTAURANT is hiring a Full time Technical Support Specialist role in Mont Kiara, Federal Territory of Kuala Lumpur. Apply now to be part of our team.

Requirements for this role:

Looking for candidates available to work: Mon morning

Mon afternoon

Mon evening

Tue morning

Tue afternoon

Tue evening

Wed morning

Wed afternoon

Wed evening

Thu morning

Thu afternoon

Thu evening

Fri morning

Fri afternoon

Fri evening

Sat morning

Sat afternoon

Sat evening

Sun morning

Sun afternoon

Sun evening

2-3 years of relevant work experience required for this role

Job Description Role: F&B Operations Support Manager

Report To: General Manager

The F&B Operations Support Manager provides hands‑on operational and technical support to ensure smooth day‑to‑day functioning across all restaurant outlets. This role oversees key operational systems such as POS, inventory management (Food Market Hub), and loyalty or rewards applications, while supporting stock control, reporting accuracy, and overall process efficiency.

Key Responsibilities

Oversee and maintain all operational systems, including POS backend and Food Market Hub ensuring data accuracy and smooth functionality.

Manage and support stock‑taking processes — monitor variances, investigate discrepancies, and ensure proper stock control procedures are followed.

Provide technical support and training to outlet teams for system usage, menu updates, and operational processes.

Liaise with vendors (POS, system providers, app developers) for troubleshooting, upgrades, and integration improvements.

Support the Operations Director in tracking operational KPIs, cost control, and process efficiency initiatives.

Conduct system audits and ensure compliance with company SOPs across all outlets.Collaborate with the Finance and Operations teams to align inventory data, pricing, and supplier information.

Assist with new outlet openings — including system setup, configuration, and training.

Continuously identify opportunities to improve systems, streamline workflows, and enhance productivity.

Requirements

Diploma or Degree in Hospitality, Business, or related field.

2–4 years of experience in F&B operations or systems/inventory management.

Hands‑on experience with POS systems, Food Market Hub, or similar inventory platforms.

Strong organizational, problem‑solving, and analytical skills.

Tech‑savvy with excellent attention to detail.

Able to multitask and support multiple outlets in a fast‑paced environment

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