1953 Junior Analyst jobs in Kuala Lumpur

Join Our Alpha Iota Family, Where Everyone Wins! Exciting Work-from-Home Opportunities

Learning & Development Programs to Upskill Yourself

Lucrative Salary Package

Health and Wellness Perks & Benefits

Motivating and Supportive Teams

.and lots more! Alpha Iota is based in

Southeast Asia , where we are rapidly growing and are constantly on the lookout for talented individuals like yourself who want to make a difference and kickstart their successful careers. Heres what awaits you at Alpha Iota! What would you be doing: Customer Research: Assist the team by researching customer data to identify trends, patterns, and insights related to customer behaviour, usage patterns, and satisfaction levels across channels, platforms and touchpoints. Customer Strategy: Assist the team in the development and implementation of customer experience strategies, processes, and best practices. Service Solutions: Assist the team with designing service solutions from an end-users perspective to solve current experience gap and potential customer needs. Team Collaboration: Collaborate with other departments to drive initiatives aimed at improving customer satisfaction and retention. Identifying Opportunities: Assist the team with identifying opportunities for upsell and cross-sell to existing customers based on analysis of their usage and needs. To be successful in this role, you will need to have: About 1 to 2 years of experience in a customer-facing role, such as customer experience, account management, or customer support. Strong analytical skills with experience in data analysis, reporting, and visualization tools (e.g., Excel, SQL, Tableau). Excellent communication and interpersonal skills, with the ability to effectively communicate complex concepts to both technical and non-technical audiences. Proven track record of driving customer satisfaction, retention, and growth. Ability to work independently and collaboratively in a fast-paced environment, managing multiple priorities and deadlines effectively. Experience working with CRM systems (e.g., Salesforce) and customer success platforms is a plus. Don't miss out on this exciting opportunity! Apply now at

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Overview To complete our team in Southeast Asia, we are looking for a

Project Manager

to support our sales team by managing

multiple online market research projects

to cultivate strong client relationships and develop expertise in understanding their research needs.

This role calls for extensive project management experience within our SEA client services team. The suitable candidate should have a keen interest in project management and market research, taking a practical hands-on approach.

Responsibilities

Support corporate, market research and internal client services teams.

Serve as the primary point of contact and project owner for assigned market research projects, taking ownership of project execution and delivery.

Manage

end-to-end execution of market research projects , from initial scoping to final deliverables, ensuring alignment with client objectives and timelines.

Liaise with clients to understand project requirements, objectives, and timelines.

Collaborate closely with cross-functional teams, including research managers, programmers, data processing to define project requirements and deliverables.

Conduct thorough quality checks and data validation to ensure accuracy and completeness of project deliverables.

Communicate project status updates, milestones, and any deviations from the plan to stakeholders.

Provide support to the team by offering guidance, assistance, and expertise as needed, fostering collaboration and knowledge sharing among team members.

Work closely with the sales team and client services team lead to develop strong and lasting client relationships.

Skills and Experience

2 years in project management , preferably in the market research or consumer insights industry.

Leadership experience – mentoring & coaching juniors in their existing role .

Experience with online research methodologies and quantitative research techniques such as concept testing, max-diff, conjoint analysis.

Strong organizational and time management skills, with the ability to prioritize and manage multiple projects simultaneously.

Excellent communication and interpersonal skills, with proficiency in spoken and written English.

Highly motivated, able to work within tight timelines and under pressure.

Strong knowledge of Microsoft Office tools (Word, Excel, PowerPoint).

Knowledge of other statistical software (SPSS, R) is a plus.

Our Values

A cting with Ownership: Demonstrating individual accountability

B ringing a Forward Mindset: Being action-oriented, bold & entrepreneurial

C ollaborating with Curiosity: Exhibiting teamwork through togetherness

D iscussing openly, committing jointly: Sharing your views openly

E mbracing Empathy: Being egoless & caring

What We Offer At Toluna, we’re all about creating a welcoming, diverse workplace where everyone can thrive. We offer competitive pay, great benefits, and plenty of opportunities to grow within our global team. Inclusion and respect are at the heart of what we do. Our community connects over 72 million people across 70 countries. If you’re passionate about making an impact, we’d love to have you on board.

Join our global team. We welcome big thinking and reward great work.

Seniority level

Associate

Employment type

Full-time

Job function

Project Management, Research, and Consulting

Industries

Market Research, Research Services, and IT Services and IT Consulting

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Administration Assistant – Market Research, Malaysia

Kuala Lumpur Federal Territory of Kuala Lumpur Malaysia About Mintel From fast answers to deep insights, Mintel has provided research and intelligence solutions to consumer-focused businesses for more than 50 years. With a combination of world-class syndicated tools and custom insight solutions, we are the eyes and ears in the markets that matter and the insights behind our clients’ next big idea. Mintel is seeking a motivated professional to fill the position of Administration Assistant.The role will sit within the GNPD Coverage Team which is responsible for the strategic management of our fieldassociate network in 86 countries worldwide, tracking market activity and trends in each of those countries to ensurewe capture the right products to build the Global New Products Database. The purpose of this role is to assist and support other members of the global Coverage team on a variety of tasks. The ideal candidate will be happy to provide administrative support to research teams, ensuring smooth operations and successful project execution. What You Will Be Doing:

Providing administrative support to research teams, ensuring smooth operations and successful project execution. Check, verify and process field associate invoices Communicate with field associates when additional data, information or products are needed Maintain, Organise or Update Team Internal Website/Database Information Assisting in ad-hoc team/research projects Assisting in Trade Show process and logistics. Who We Are Looking For: are a graduate with a diploma/degree in Marketing, Business or relevant field are fluent in English (additional SEA languages are advantageous) have excellent time management skills with the ability to prioritise work have problem solving skills and pay attention to details are able to multitask have strong organisational skills thrive in a team atmosphere are comfortable speaking with contacts over the phone or face-to-face are comfortable with spreadsheet applications What We Offer: Culture that supports true collaboration whilst embracing remote working. Flexible start and end times. Blended (office/home) approach to work. Approach to personal development where we encourage individuals to grow and share what they’ve learned. Social events, both within the department and across the company. Generous annual leave and wider circle employee benefits. Additional one day off to celebrate your birthday. Membership in Employee Resource Groups (Mintel Diversity, Mintel Wellness and Mintel Gives). Giving back is part of our culture with this in mind, Mintel gives employee 2 days leave per year to join local volunteering activity organised by our Mintel Gives (where applicable). Mental health and wellbeing support via Modern Health App and Employee Assistance Programme. Beautifully designed offices to foster collaboration and fun. Mintel is an equal opportunity employer that committed to the strength of an inclusive workplace.

#LI-JY

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Overview Toluna is a global research company empowering leading brands and agencies to conduct research with technology, research science, global panel access, and tailored service to scale business. Toluna is powered by 2500 employees worldwide, delivering critical insights in over 90 markets to over half of the Fortune 500. The company aims to push the field of market research toward a better tomorrow.

As Toluna enters its next phase of growth, we are looking for a dynamic and intelligent person to support the sales drive. The successful candidate will assist the sales directors to work with clients on a daily basis, assess projects for online study suitability, and provide full pricing proposals. The Account Executive will develop proposals, liaise with clients, and ensure sales administration is completed in an orderly and timely manner (including invoicing).

Responsibilities

Support commercial team for new and existing accounts.

Provide sales support to the commercial team.

Understand client project briefs, create and log project feasibility for studies, and prepare full bids.

Complete business administrative tasks, including preparing invoices, sending proposals/bids to clients, and providing internal commercial reports.

Develop excellent client relationships and offer value-added input to their business.

Provide smooth transitions to Client Services after projects are won.

Input all relevant information into sales tracking databases (bids, prospects, client contacts, meeting reports, etc.).

Track progress on won projects and assist with issue resolution as needed.

Skills and Experience

3–5 years of experience in a B2B environment.

Ability to thrive in a fast-paced environment with the ability to prioritise to respond to client demand.

Proficiency in CRM tools such as Salesforce.com.

Knowledge of the Market Research industry and client challenges is desirable but not essential.

Willing to work in Australian hours (7am–4pm Malaysia time).

What We Offer At Toluna you will find an exciting and multicultural place to work. We employ the best and the brightest in our industry and seek rising stars to join our team. We offer competitive salaries, a wide range of benefits, and opportunities for career progression within a global organization.

Toluna is an equal opportunities employer. We are committed to maintaining an inclusive, respectful, equal, and diverse workplace.

Company Values

Integrity and respect: we treat colleagues, clients, and partners as we want to be treated.

Success in unity: we deliver results by working as a team with common goals.

Smart decisions in action: we implement plans without delay and stay nimble to change on demand.

Make it simple: we simplify complexity and make the complex easy to understand.

Be bold: we welcome big and small ideas that challenge and inspire us to change.

Delight customers: we aim to exceed expectations and turn satisfaction into delight.

Reward great work: performance drives advancement.

Legal Notice Join our global team. We welcome big thinking and reward great work.

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This job is about designing and implementing application systems to meet organizational objectives. You might like this job because it helps develop IT consulting skills and industry expertise.

The Analyst role involves designing, implementing and maintaining application systems to fulfill organizational objectives. Working in collaboration with business users, they comprehend the organization's requirements and objectives facilitating the transition from challenges to achievements. This position is ideal for individuals aiming to establish a solid footing in IT consulting and industry-specific expertise.

Job Requirements Duties & Responsibilities

• Analyze the current systems and processes in place within an organization to identify areas for improvement
• Gather requirements from business users to understand their needs and goals, and determine the role of systems in an organization
• Design and implement effective technology solutions to meet the needs of the organization which may include an ERP system, dashboards with real-time analytics, mobile applications, RPA and AI
• Test and debug systems to ensure that they are functioning correctly
• Train users on how to use new or modified systems
• Provide ongoing support for systems to ensure they are functioning properly
• Stay up-to-date with new technologies and industry best practices and contribute to our company's continuous improvement efforts

Must Have

• Bachelor’s degree in any of the major/discipline mentioned above or a combination of related experience and education
• Knowledge and experience with ERP systems implementation, dashboard analytics and mobile applications development
• Strong analytical and problem-solving skills
• Ability to develop functional specifications
• Good written and spoken English
• Good written and spoken Malay
• Good working skills with Microsoft Office Products

Good To Have

• Basic knowledge on finance and accounting
• Good written and spoken Mandarin

Skills

• Information Technology
• Business Process
• Functional Requirement
• Functional Specification
• Functional Testing
• End-User Training And Support
• Solution Design

Company Benefits MILEAGE

Your mileage expenses are covered when you pay our clients a visit

ASSET

You get your own personal laptop, mouse and other peripherals

LEAVE

Enjoy 15 days of annual leave

FUN

Inhouse play zone and monthly team activities to shake off the stress

BIRTHDAYS

Quarterly team birthday celebrations

MEDICAL

Rest easy with 14 days of medical leave a year and medical expense coverage

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This job is about designing and implementing application systems to meet organizational objectives. You might like this job because it helps develop IT consulting skills and industry expertise. The Analyst role involves designing, implementing and maintaining application systems to fulfill organizational objectives. Working in collaboration with business users, they comprehend the organization's requirements and objectives facilitating the transition from challenges to achievements. This position is ideal for individuals aiming to establish a solid footing in IT consulting and industry-specific expertise. Job Requirements

Duties & Responsibilities

Analyze the current systems and processes in place within an organization to identify areas for improvement Gather requirements from business users to understand their needs and goals, and determine the role of systems in an organization Design and implement effective technology solutions to meet the needs of the organization which may include an ERP system, dashboards with real-time analytics, mobile applications, RPA and AI Test and debug systems to ensure that they are functioning correctly Train users on how to use new or modified systems Provide ongoing support for systems to ensure they are functioning properly Stay up-to-date with new technologies and industry best practices and contribute to our company's continuous improvement efforts Must Have

Bachelor’s degree in any of the major/discipline mentioned above or a combination of related experience and education Knowledge and experience with ERP systems implementation, dashboard analytics and mobile applications development Strong analytical and problem-solving skills Ability to develop functional specifications Good written and spoken English Good written and spoken Malay Good working skills with Microsoft Office Products Good To Have

Basic knowledge on finance and accounting Good written and spoken Mandarin Skills

Information Technology Business Process Functional Requirement Functional Specification Functional Testing End-User Training And Support Solution Design Company Benefits

MILEAGE

Your mileage expenses are covered when you pay our clients a visit ASSET

You get your own personal laptop, mouse and other peripherals LEAVE

Enjoy 15 days of annual leave FUN

Inhouse play zone and monthly team activities to shake off the stress BIRTHDAYS

Quarterly team birthday celebrations MEDICAL

Rest easy with 14 days of medical leave a year and medical expense coverage

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Overview

An Analyst's job is to support the smooth execution of client assignments by performing specialised tasks in planning, delivery, and reporting. This role ensures timely and high-quality contributions to project outcomes while also supporting internal business improvement initiatives within HumanCap. Responsibilities

Assist the Project Lead in planning and delivering assignments aligned with client needs. Support and apply tools to assess project impact on people, processes, and policies. Strive to deliver excellent service by completing tasks efficiently and on time. Seek and highlight opportunities that create additional value for clients. Communicate professionally with client stakeholders at all levels. Work independently and collaboratively to meet deadlines and project goals. Identify and raise potential challenges early, along with suggested solutions. Provide feedback or ideas to improve HumanCap’s internal tools, templates, and methods. Participate in initiatives to enhance project delivery and internal efficiency. Continuously seek new knowledge and share insights with the team. Regularly ask for feedback from the team and leads to support personal improvement. Participate in other learning initiatives required by the company (e.g., Journal Entry, Book Sharing). Qualifications

Bachelor’s degree in Business, Economics, Public Policy, Communications, or related fields with 1-4 years of working experience, preferably in consulting or business development. Proficient in Microsoft Office (especially Word and PowerPoint). Basic understanding of consulting, project planning, and managing change. Communicates clearly and professionally both in writing and speaking. Comfortable working with people at all levels, including clients and vendors. Takes initiative and eager to learn new things on their own. Can work independently or collaborate effectively in a team. Willing to constructively question or provide input on existing or proposed processes when appropriate. Acts with honesty, integrity, and strong personal ethics at all times.

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Join to apply for the

Analyst

role at

HSBC Recruitment . Overview

HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions. We are currently seeking an experienced professional to join our team in the role of Analyst. What you’ll do

Content heavy role – Analysts must demonstrate strong business knowledge and sound business sense, and stay abreast of the industry, business-wise and technology-wise. Stakeholder complexity – Analysts will often need to gather requirements and agree designs across business stakeholders, dealing with different interests and resolving disagreements and conflicts, and sometimes needing to challenge poor requirements and design decisions. They will often attend and lead these meetings or workshops with no GCD supervision. Multi-disciplinary – Analysts need to able to shape business requirements and solution designs. Value Creation

Employs an improvement mindset to identify and define issues or problems that are less obvious; participates actively and constructively in brainstorming meetings where problems are discussed and/or resolved. Brings structure and order to undefined problems and/or large-scale problems, making them easier to address and solve. Uses systemic thinking and creativity in devising solution options. Evaluates relative costs, benefits and obstacles of potential solutions before implementing. Articulates or translates complex information in clear, meaningful and structured way to suit audience. Understands the Group’s priorities, business drivers, competitors and competitive strategy to help drive strategically aligned solutions, considering aspects of risk/reward. Questions small-scale business decisions that do not demonstrate alignment to the Group’s commercial strategy. Anticipates issues and risks and acts to mitigate these quickly; handles any unforeseen roadblocks swiftly and effectively. Thinks ahead to identify potential risks to service or performance and deals with them proactively; effectively manages review processes to identify quality issues early. Builds effective working relationships with analysis and design teams in our delivery partners and works well with external. Operational Performance

Defines requirements management processes and designs detailed business solutions and structures based on business requirements; challenges business intent in a constructive manner. Identifies areas of impact on the target operating model and designs activities to mitigate impact. Manages requirements traceability through design and delivery. Utilises financial skills to develop a high level business case, considering investment and high level benefits. Manages the change implementation activities, including business readiness assessment (i.e. avoiding multiple change clashes), implementation pilot (including approach and checklists) and actual implementation (including reporting status and issues). Manages the change audience through the commitment curve with communications, training and development. Supports reengineering of processes, where process is one of the many parts of the change, and provides detailed guidance on process design (considering risk, end-to-end and cost). Supports the programme management with impact assessment for change requests on design, scope, time, budget or effort on programme plan and provides accurate estimates for handling new requirements, design changes and scope. Supports project or programme resourcing activities. Allocates tasks and objectives to other analysts on a project or programme. Capability and People Development

Identifies and shares the resource requirements of the project, to the Program Manager requesting the appropriate skill set and/or experience. Defines high level responsibilities and objectives for members of their project team and ensure the individuals are being used in accordance with their skills and resource request. Acts as a role model to create and maintain a collaborative team environment which supports and encourages the professionalism and development of our teams. What you will need to succeed in the role

Fluent (reading, writing, speaking) in Mandarin and Cantonese are preferred because the role requires candidates to interact with Mandarin-Cantonese speaking clients. Good understanding of Global Change Delivery Business Transformation Frameworks and best practice techniques. A thorough understanding of the purpose, values, culture and fundamentals of Global Change Delivery. Outstanding understanding of HSBC Group structures, processes and objectives. Very strong knowledge of the external environment –regulatory, political, competitors etc. Basic Business reengineering knowledge. Business analysis, requirements gathering and design techniques. Change management and implementation management techniques and approaches. What additional skills will be good to have?

Proven track record as an outstanding analyst, consultant and/or project manager. Overall financial services industry knowledge with specific functional expertise. Extensive experience gathering requirements and conducting design activity, with a mix of business, operations and technology focused projects. Exposure to business case development and a sound understanding of how design enablers underpin business benefits. Strong experience of delivering change into different audiences and managing implementation in banking environments (branch, contact centre, trading floor, operations, head office etc). Effective communication, inter-personal and negotiating skills. Excellent decision making and problem solving ability. Sound judgmental skills to identify and resolve problems. Experience of managing resources using appropriate communication, delegation and planning skills. Ability to motivate and lead people, employing appropriate management styles. Proven ability to work across regions whilst maintaining a global perspective. Proven ability to work with senior stakeholders and business sponsor. Seniority level

Not Applicable Employment type

Full-time Job function

Business Development and Sales Industries

Banking, Financial Services, and Investment Banking

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Why join us? Some careers have more impact than others. If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions. We are currently seeking an experienced professional to join our team in the role of

Analyst

. Global Change Delivery (GCD) Analysts are at the centre of how GCD shapes, delivers and embeds change working with the business and our delivery partners. They are typically responsible for Requirements Management, Design, Change Management and Implementation Management. Analysts work collaboratively with delivery partners and subject matter experts in gathering, translating and clarifying requirements and defining design options. In systems related projects and programmes, the role holder will support Software Delivery and IT (Information Technology) Operations with the translation of business requirements and designs into more detailed functional requirements and designs, often representing the voice of the customer and business in these discussions. The Analyst’s Change Management activities span from early change planning and audience analysis; through to designing and delivering change interventions (e.g., communications, training, support, organisation alignment); and tracking and taking actions on change readiness, adoption, and feedback. Analysts are also responsible for Implementation Management, including planning, controlling and reporting on implementation of the change ‘product’, focusing on accelerating benefits and minimising risk during deployment. Implementation activities will also include managing implementation readiness and managing the early stages of implementation (e.g. pilot). In reengineering projects, they work closely with the Process Consultants in analysing and re-engineering world class business processes.Analysts will often lead design workstreams or teams, managing other GCD Analysts, SMEs (Small, Medium Enterprise) and resources from our delivery partners. What you’ll do: Content heavy role –Analysts must demonstrate strong business knowledge and sound business sense, and stay abreast of the industry, business-wise and technology-wise. Stakeholder complexity –Analyst will often need to gather requirements and agree designs across business stakeholders, dealing with different interests and resolving disagreements and conflicts, and sometimes needing to challenge poor requirements and design decisions. They will often attend and lead these meetings or workshops with no GCD supervision. Multi-disciplinary –Analysts need to able to shape business requirements and solution designs. Value Creation: Employs an improvement mindset to identify and define issues or problems that are less obvious; participates actively and constructively in brainstorming meetings where problems are discussed and/or resolved. Brings structure and order to undefined problems and/or large-scale problems, making them easier to address and solve. Uses systemic thinking and creativity in devising solution options. Evaluates relative costs, benefits and obstacles of potential solutions before implementing. Articulates or translates complex information in clear, meaningful and structured way to suit audience. Understands the Group’s priorities, business drivers, competitors and competitive strategy to help drive strategically aligned solutions, considering aspects of risk/reward. Questions small-scale business decisions that do not demonstrate alignment to the Group’s commercial strategy. Anticipates issues and risks and acts to mitigate these quickly; handles any unforeseen roadblocks swiftly and effectively. Thinks ahead to identify potential risks to service or performance and deals with them proactively; effectively manages review processes to identify quality issues early. Builds effective working relationships with analysis and design teams in our delivery partners and works well with external. Operational Performance: Defines requirements management processes and designs detailed business solutions and structures based on business requirements, challenges business intent in a constructive manner. Identifies areas of impact on the target operating model and designs activities to mitigate impact. Manages requirements traceability through design and delivery. Utilises financial skills to develop a high-level business case, considering investment and high level benefits. Manages the change implementation activities, including business readiness assessment (i.e. avoiding multiple change clashes), implementation pilot (including approach and checklists) and actual implementation (including reporting status and issues). Manages the change audience through the commitment curve with communications, training and development. Supports reengineering of processes, where process is one of the many parts of the change and provides detailed guidance on process design (considering risk, end-to-end and cost). Supports the programme management with impact assessment for change requests on design, scope, time, budget or effort on programme plan and provides accurate estimates for handling new requirements, design changes and scope. Supports project or programme resourcing activities. Allocates tasks and objectives to other analysts on a project or programme. Capability and People Development: Identifies and shares the resource requirements of the project, to the Program Manager requesting the appropriate skill set and/or experience. Defines high level responsibilities and objectives for members of their project team and ensure the individuals are being used in accordance with their skills and resource request. Acts as a role model to create and maintain a collaborative team environment which supports and encourages the professionalism and development of our teams.

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