2209 IT Support Specialists jobs in Kuala Lumpur

System Support Engineer (On-Site IT Support)

1- Job Overview

We are looking for a proactive and skilled Technical Engineer to join our team If you have a passion for IT support, problem-solving, and ensuring smooth technology operations, we want to hear from you. This role involves on-sitesupport for desktop , server , M365 , hardware, applications, networking, and troubleshooting.

2- Key Responsibilities:

· Provide on-site technical support for servers, M365, Ms exchange , Sharepoint , Azure , NAS, WIFI , desktops, applications, emails, printers, and network-related issues.

· Install, configure, and support M365, Intune, Windows OS, Microsoft applications, and other user software.

· Diagnose and resolve hardware and software issues efficiently.

· Perform hardware/software moves, adds, and changes

· Conduct preventive maintenance to minimize downtime.

· Escalate complex issues to the next level of support when necessary.

· Assist in IT project rollouts, system upgrades, and installations.

· Assist in POS setting.

3- Requirements:

· Bachelor's Degree in Computer Science, Information Technology, or related fields.

· Minimum 2 year of experience in IT support, administration, or system configuration.

· Strong hands on working knowledge of Windows Server , M365, Windows OS , Microsoft Office, antivirus software , Intune , ITSM Tools and Backup

· Familiarity with PC hardware, server , printers, and networking equipment.

· Willingness to travel for on-site support (own transport required).

· Open to Malaysian citizens only.

4- Why Join Us?

· Opportunity to work on diverse IT challenges in a dynamic environment.

· Hands-on experience with latest technologies and troubleshooting techniques.

· Be part of a supportive and professional IT team.

· Professional Certification

How to Apply

Submit your updated resume to .technology with the subject: Application for System Support Engineer

Junior are welcome to apply for junior position .Submit your updated resume to .technology with the subject: Application for Junior System Support Engineer.

If you're ready to kickstart or grow your career in IT, apply now

Job Type: Full-time

Pay: RM2, RM6,000.00 per month

Benefits:

• Opportunities for promotion
• Professional development

Application Question(s):

• Do you have own transport ?

Experience:

• Customer support: 1 year (Required)
• Computer skills: 2 years (Preferred)
• Microsoft Windows Server: 1 year (Preferred)
• IT support: 2 years (Required)

Language:

• English (Required)

Work Location: In person

About Us

Malaysian Life Reinsurance Group Berhad (MLRe) is the first reinsurer in Malaysia, and we take pride in our strong local presence and in-depth knowledge of the local market as well as its global industry expertise.

With over 25 years of experience, we combine our excellent understanding of the local market and global technical expertise to provide innovative reinsurance solutions to clients.

We Are Hiring:

We are in the lookout for dynamic individuals to join our
team as
System Support Analyst.
In this role, you will be a key contributor in the areas as follows:

• Deliver technical support by diagnosing and resolving user issues across hardware, software, and network systems, ensuring minimal disruption to business operations.
• Manage tickets and incidents, including logging, categorization, timely resolution, and escalation of complex cases to maintain high service quality.
• Provide responsive user support via phone, email, and chat, guiding users through troubleshooting and delivering clear communication on issue status.
• Configure and maintain system access by setting up accounts, permissions, and applications while ensuring policy compliance and security.
• Install and configure hardware, software, and applications to support secure and efficient onboarding of new users.
• Document incidents, resolutions, and create knowledge base articles to enable knowledge sharing and efficient issue resolution.
• Track, analyze, and report service performance metrics such as resolution times, user satisfaction, and system uptime to support continuous improvement.

Your application will stand out if you have:

• Degree in Information Technology, Computer Science, or a related field; ITIL certification preferred.
• 3–5 years' experience in IT helpdesk or technical support, with exposure to escalations and mentoring peers.
• Strong knowledge of computers, networks, end-user computing, and troubleshooting.
• Hands-on experience with helpdesk tools, ticketing systems, and Microsoft InTune.
• Familiarity with ITSM frameworks and best practices.
• Problem-solving mindset, with strong communication, teamwork, and composure under pressure.

Visit us at and for more information

Work Scope: to support and assist managers of engineering in project and maintenance work, testing & commissioning , troubleshooting, reporting - in building automation controls systems , or any related electrical and electronics systems

REQUIREMENTS:

STPM or diploma in electrical electronics engineering, bachelor degree in mechatronic engineering

basic digital , electrical and electronics knowledge, willing to learn, good attitude

great interest in computer and networking

experience in Arduino, Rasberry Pi or Programming, AutoCAD is added advantage

fresh or experienced

Job Type: Full-time

Pay: RM2, RM2,800.00 per month

Benefits:

• Dental insurance
• Professional development

Education:

• STM/STPM (Preferred)

Work Location: In person

Job Description

1. Responsible for the operations and maintenance of the company's digital products, ensuring platform stability and reliability. Identify and resolve performance bottlenecks and monitor cloud infrastructure performance to ensure high availability and stability.

2. Collaborate with development teams to optimize deployment processes and achieve continuous integration and continuous deployment (CI/CD).

3. Handle unexpected critical incidents and routine issues, restore services, analyze root causes, and implement improvements and optimizations.

4. Implement security best practices, manage network security policies, ensure the safety of data and services, and perform regular system backups and disaster recovery operations.

5. Stay updated on the latest cloud technologies and trends and recommend potential improvements and upgrades.

6. Provide an 8-hour weekday technical support.

Qualifications

1. Good Communication skills.

2. At least 3 years of IT operations experience, with expertise in Linux operations and maintenance. Familiarity with common operations tools like containers and Kubernetes is essential. Experience with AWS or other cloud platforms is preferred.

3. Proficiency in at least one scripting language (e.g., Python, Shell). Development experience with Java is a plus.

4. Strong problem-solving skills and a collaborative team spirit. Demonstrates good documentation practices by timely updating workflows and technical documents as required.

Job Description

• In charge of indoor Hardware repair for the customers (end-user/ corporate/ dealers) and internal office.
• Handling online support to repair.
• Guiding customers through implementing and setting up their security systems
• Responsible to check and test hardware when arriving from a supplier.
• Provide on-site support, training and after-sales service for the customer
• Provide online support, and on-site repairs, periodical equipment servicing for company's customers on Maintenance Contract.

Job Qualification:-

• Candidate must possess at least a Diploma, Advanced Diploma, Bachelor's Degree in Computer Science/ Information Technology and related field in software or hardware.
• Knowledge in Networking and Server Set-Up
• Good in writing and spoken language (s) in Bahasa Malaysia and English.
• Fresh Graduate are encourage to apply
• Candidate must be willing to work in Bandar Sri Damansara and travel/ work beyond office hours.
• Required to have own transport
• Willingness to learn and encourage to be independent

Benefits:-

• Basic pay with covering EPF and SOCSO Contribution.
• Mobile Phone Allowance.
• Fixed Allowance-Standby Allowance
• Petrol Allowance
• Group Insurance Scheme and Medical benefit which has more than 100-panel clinics.
• Company gatherings
• Working Days: Monday To Friday 9.00am-6.00pm

Job Type: Full-time

Pay: RM2, RM2,500.00 per month

Benefits:

• Cell phone reimbursement
• Health insurance
• Professional development

Application Question(s):

• Do you posses own transport? If Yes please state

Language:

• Bahasa (Preferred)
• English (Preferred)

Work Location: In person

Expected Start Date: 09/02/2025

Work Location Kuala Lumpur : Menara K1 Old Klang Road -Kuala Lumpur Opposite Pearlpoint

Additional Benefits & Perks:

• KWSP
• SOCSO/EIS
• Medical claim included
• Annual and medical leave shall be in accordance with the prevailing Labour Law
• Special leaves: Birthday Leaves, Personal Flexible Leave
• Transportation Allowance
• Phone Allowance
• Group and Individual sales incentive

Additional Benefits :

Allowance Provided, Performance Bonus, Overtime Pay,Training Provided

Candidate must possess at least

• At least 1 Year(s) of working experience in the related field

Required Skill(s):

• SPM/Diploma/Degree or higher academic qualifications in any relevant fields.
• Fresh Graduated are welcome to apply
• Fluent in Bahasa Malaysia and English.
• Problems solving and hands-on troubleshooting skill
• Independent with persuasive interpersonal skills and results-driven.
• Computer literate and numerate.
• Knowledge in computer hardware software and networking knowledge
• Basic knowledge of SQL
• Target oriented and ability to work under pressure to meet targets.
• Good written and verbal communication skills.
• Good attitude and responsible character.

Task and Responsibilities :

• Information and communications technology user support technicians provide technical assistance to users, either directly or by telephone, email or other electronic means, including diagnosing and resolving issues and problems with software, hardware, computer peripheral equipment, networks, databases and the Internet, and providing guidance and support in the deployment, installation and maintenance of systems.
• Tasks include –
• Answering user inquiries regarding software or hardware operation to resolve problems;
• Entering commands and observing system functioning to verify correct operations and detect errors;
• Installing and performing minor repairs to hardware, software or peripheral equipment, following design or installation specifications;
• Overseeing the daily performance of communications and computer systems;
• Setting up equipment for employee use and performing or ensuring proper installation of cables, operating systems or appropriate software;
• Maintaining records of daily data communication transactions, problems and remedial actions taken, or installation activities;
• Emulating or reproducing technical problems encountered by users;
• Consulting user guides, technical manuals and other documents to research and implement solutions;
• Assisting applications programmers, systems developers and other ICT professionals to develop and test ICT products and services.

Overview

As part of the Actuarial System Support team, you will be required to set up products in the product factory; coordinate and collaborate with Business subject matter experts (SMEs) in defining user requirements and objectives; and work with the various stakeholders in delivering the product on time.

• Set-up products in the product factory, including product formula configuration and rate setting for frontend and backend interfaces for new product rollout.
• Conduct product testing in the product factory.
• Work with business SMEs (Actuarial Pricing team, Product Implementation team, Products team, Operations team) to define business requirements, scope and objectives.
• Prepare business requirement and review functional specification documents.
• Provide technical support, troubleshoot and resolve system issues related to product formula and rate setup.
• Support regional governance of formula bank and product factory set-up.
• Take accountability for business and regulatory compliance risks and take appropriate steps to mitigate the risks.
• Maintain awareness of industry trends on regulatory compliance, emerging threats and technologies to understand risk and safeguard the company.

• Degree holder in Actuarial Studies or Statistics.
• Preferably completed some preliminary examinations from an internationally recognized actuarial professional body.
• At least 1 year of working experience in life insurance.
• Familiarity with life insurance or SQL programming is an advantage.
• Independent, detail-oriented, efficient, self-motivated and able to work under pressure.
• Good interpersonal, writing and verbal communication skills.
• Good technical and analytical skills.
• Good working knowledge of Microsoft Office applications.
• High level of integrity, accountability, and good teamwork attitude.
• Proactive about improving current processes and adaptable to change.

• Champion and embody our Core Values in everyday tasks and interactions.
• Demonstrate high level of integrity and accountability.
• Take initiative to drive improvements and embrace change.
• Take accountability for business and regulatory compliance risks, implementing measures to mitigate them effectively.
• Keep abreast of industry trends, regulatory compliance, and emerging threats and technologies to highlight potential concerns/risks and safeguard the company proactively.

Founded in 1908, Great Eastern is a well-established market leader and trusted brand in Singapore and Malaysia. With assets exceeding S$100 billion and millions of policyholders, it provides insurance solutions through distribution channels including tied agency, bancassurance, and financial advisory services. The Group also operates in Indonesia and Brunei. Great Eastern Life Assurance Company Limited and Great Eastern General Insurance Limited have high financial strength ratings from S&P Global Ratings since 2010. Great Eastern is a subsidiary of OCBC. OCBC is a large, highly rated financial services group in Southeast Asia.

To all recruitment agencies: Great Eastern does not accept unsolicited agency resumes. Please do not forward resumes to our email or our employees. We will not be responsible for any fees related to unsolicited resumes.

• Associate

• Full-time

• Finance

• Insurance

Job Function:

• Support new product/ campaign launching, system enhancements and roll out initiatives.
• Manage UAT delivery plan and strategy.
• Validate the detail technical solutions to ensure they are aligned with the business solutions.

Job Responsibilities:

• Document user requirement specification for new products/ system enhancement and obtain sign off from Process Owner on the accuracy of requirement documentation
• Work closely with IT on system design solutions to ensure it is aligned with business objectives.
• Initiate meeting/ discussion with IT or Business Users to confirm requirements for new product and enhancements.
• Manage, plan and decide testing strategy for all deliverables
• Identify the scope of the testing required for a particular release based on the requirements of the document
• Design test cases to cover test conditions and documentation.
• Develop test procedures and other quality documentation: test plans, test cases, and status reports for superior.
• Manage all issues and defects arise during testing and ensure all of them are resolved in timely manner
• Provide post system implementation/ production support to Business Users.
• Prepare system guide and provide training to Business Users where necessary.

Requirements:

• Candidate must possess at least a Bachelor's Degree, Post Graduate Diploma, Professional Degree, in Business Administration, Insurance, Information Technology
• Preferably minimum 5 years' experience in insurance or health services industry with experience in requirement gathering and testing
• Ability to provide new and innovative approaches to solving common business problems
• Ability to work independently in a matrix organization chart with good interpersonal skill

• Experience in LifeAsia or GroupAsia system would be an advantage

• Full-Time position(s) available.

Lalamove is disrupting the logistics industry by connecting customers and drivers directly through our technology. We offer customers a lightning fast and convenient way to book delivery and moving services whether they are at their home, at work or on the go. People talk about O2O, we live it

Currently, Lalamove is a leading global on-demand delivery platform with millions of delivery partners serving millions of orders everyday. With 1600+ employees spread across SEA and LATAM, our 10-year old company has reached unicorn status in 2018, is well funded by prominent VCs and has kept growing at tremendous speed since.

Our strength lies in our internal values, namely Passion in serving local communities, empowering SMEs and our driver partners, Execution and Grit because that is how we differentiate ourselves by never giving up and striving for excellence, and Humility - awareness in ourselves to learn from others and never stop improving.

At Lalamove, we strongly believe in the power of community. Millions of drivers and customers use our technology every day to connect with one another and move things that matter. Delivery is what we do best and we ensure it is always fast and simple. Since 2013, we have tackled the logistics industry head on to find the most innovative solutions for the world's delivery needs. Our vision is to bring communities closer and make city life easier by allowing fast and convenient circulation of goods. We realize this vision with a 'glocal' approach, building a robust operations team to adapt our product to local networks of businesses and delivery contractors. At the same time, we have ambition to build an international brand by establishing an even more global presence.

What You'll Do

• L1 and L2 Technical Support which includes and not limited to daily system administration and support, troubleshooting IT systems, equipment and inquiries of users, maintain and support office users, workstation and various office equipment life-cycle and availability
• Coordinate with Telecom Service (ISP) vendors to ensure offices telco circuits availability (Internet, IDAP, ISDN, PSTN, etc.)
• Coordinate and troubleshoot office structured cabling system
• Vendor management
• Meticulous documentation which includes inventory, technical drawings and related documents
• Responsible for office Meeting Rooms VC and AV System Setup
• IT projects from Functional Department (HQ directive)
• People Operations IT admin support
• Other tasks as assigned by the manager

What We Seek
Proficiency in

• Google Workspace
• Lark Suite
• MS Office
• Windows/ MacOS administration, maintenance
• Networking (Firewall, Core/Access Switching, Wi-Fi System etc) on perm / cloudbase server and
• IP/Cloud PABX System Concept, Connection and Installation
• AV and VC System concept, design, and technical troubleshooting
• Basic knowledge of IT Server/Comms Room Infrastructure, Structured Cabling System and Door Access System
• IT and general procurement procedures
• ISP Communications

What You'll Need

• Minimum 2 years' experience in IT Technical Support and System Administration
• Degree or certificate holder in Information Technology or related disciplines
• Qualification in CCNA, MCSE, MCP, MCITP is an advantage