What Jobs are available for IT Support Specialists in Kuala Lumpur?
Showing 742 IT Support Specialists jobs in Kuala Lumpur
Associate, Actuarial (System Support)
Kuala Lumpur, Kuala Lumpur
GREAT EASTERN
Posted 18 days ago
Job Viewed
Job Description
Overview
As part of the Actuarial System Support team, you will be required to set up products in the product factory; coordinate and collaborate with Business subject matter experts (SMEs) in defining user requirements and objectives; and work with the various stakeholders in delivering the product on time. Responsibilities
Set-up products in the product factory, including product formula configuration and rate setting for frontend and backend interfaces for new product rollout. Conduct product testing in the product factory. Work with business SMEs (Actuarial Pricing team, Product Implementation team, Products team, Operations team) to define business requirements, scope and objectives. Prepare business requirement and review functional specification documents. Provide technical support, troubleshoot and resolve system issues related to product formula and rate setup. Support regional governance of formula bank and product factory set-up. Take accountability for business and regulatory compliance risks and take appropriate steps to mitigate the risks. Maintain awareness of industry trends on regulatory compliance, emerging threats and technologies to understand risk and safeguard the company. Qualifications
Degree holder in Actuarial Studies or Statistics. Preferably completed some preliminary examinations from an internationally recognized actuarial professional body. At least 1 year of working experience in life insurance. Familiarity with life insurance or SQL programming is an advantage. Independent, detail-oriented, efficient, self-motivated and able to work under pressure. Good interpersonal, writing and verbal communication skills. Good technical and analytical skills. Good working knowledge of Microsoft Office applications. High level of integrity, accountability, and good teamwork attitude. Proactive about improving current processes and adaptable to change. How you succeed
Champion and embody our Core Values in everyday tasks and interactions. Demonstrate high level of integrity and accountability. Take initiative to drive improvements and embrace change. Take accountability for business and regulatory compliance risks, implementing measures to mitigate them effectively. Keep abreast of industry trends, regulatory compliance, and emerging threats and technologies to highlight potential concerns/risks and safeguard the company proactively. Who we are
Founded in 1908, Great Eastern is a well-established market leader and trusted brand in Singapore and Malaysia. With assets exceeding S$100 billion and millions of policyholders, it provides insurance solutions through distribution channels including tied agency, bancassurance, and financial advisory services. The Group also operates in Indonesia and Brunei. Great Eastern Life Assurance Company Limited and Great Eastern General Insurance Limited have high financial strength ratings from S&P Global Ratings since 2010. Great Eastern is a subsidiary of OCBC. OCBC is a large, highly rated financial services group in Southeast Asia. To all recruitment agencies:
Great Eastern does not accept unsolicited agency resumes. Please do not forward resumes to our email or our employees. We will not be responsible for any fees related to unsolicited resumes. Seniority level
Associate Employment type
Full-time Job function
Finance Industries
Insurance
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As part of the Actuarial System Support team, you will be required to set up products in the product factory; coordinate and collaborate with Business subject matter experts (SMEs) in defining user requirements and objectives; and work with the various stakeholders in delivering the product on time. Responsibilities
Set-up products in the product factory, including product formula configuration and rate setting for frontend and backend interfaces for new product rollout. Conduct product testing in the product factory. Work with business SMEs (Actuarial Pricing team, Product Implementation team, Products team, Operations team) to define business requirements, scope and objectives. Prepare business requirement and review functional specification documents. Provide technical support, troubleshoot and resolve system issues related to product formula and rate setup. Support regional governance of formula bank and product factory set-up. Take accountability for business and regulatory compliance risks and take appropriate steps to mitigate the risks. Maintain awareness of industry trends on regulatory compliance, emerging threats and technologies to understand risk and safeguard the company. Qualifications
Degree holder in Actuarial Studies or Statistics. Preferably completed some preliminary examinations from an internationally recognized actuarial professional body. At least 1 year of working experience in life insurance. Familiarity with life insurance or SQL programming is an advantage. Independent, detail-oriented, efficient, self-motivated and able to work under pressure. Good interpersonal, writing and verbal communication skills. Good technical and analytical skills. Good working knowledge of Microsoft Office applications. High level of integrity, accountability, and good teamwork attitude. Proactive about improving current processes and adaptable to change. How you succeed
Champion and embody our Core Values in everyday tasks and interactions. Demonstrate high level of integrity and accountability. Take initiative to drive improvements and embrace change. Take accountability for business and regulatory compliance risks, implementing measures to mitigate them effectively. Keep abreast of industry trends, regulatory compliance, and emerging threats and technologies to highlight potential concerns/risks and safeguard the company proactively. Who we are
Founded in 1908, Great Eastern is a well-established market leader and trusted brand in Singapore and Malaysia. With assets exceeding S$100 billion and millions of policyholders, it provides insurance solutions through distribution channels including tied agency, bancassurance, and financial advisory services. The Group also operates in Indonesia and Brunei. Great Eastern Life Assurance Company Limited and Great Eastern General Insurance Limited have high financial strength ratings from S&P Global Ratings since 2010. Great Eastern is a subsidiary of OCBC. OCBC is a large, highly rated financial services group in Southeast Asia. To all recruitment agencies:
Great Eastern does not accept unsolicited agency resumes. Please do not forward resumes to our email or our employees. We will not be responsible for any fees related to unsolicited resumes. Seniority level
Associate Employment type
Full-time Job function
Finance Industries
Insurance
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0
Software System Support (Senior & Junior)
Kuala Lumpur, Kuala Lumpur
Smart-Acc Solutions Sdn Bhd
Posted 4 days ago
Job Viewed
Job Description
Software System Support (Senior & Junior) Add expected salary to your profile for insights
Assisting Dealer/ Customer remotely in resolving issues in daily use of application
Perform data troubleshooting locally and remotely
Provide application support
Root cause analysis
Ensuring the troubleshooting resolution within targeted resolution time
Coordinating with other teams for data/ system issue
Assist on install, implement, configure & update customer software application & hardware equipment.
Job Requirements
Motivated, self-starter and one who love troubleshooting and programming.
Able to work independently and as a team.
Able to work under pressure.
Willing to learn and Adaptable to new changes
Strong communication and interpersonal skills
Possess good analytical and troubleshooting skill
At least 1 years of working experience in related field is required for this position. However, fresh graduates are encouraged to apply to start as Junior.
Diploma / Degree in Computer Science / Information System or equivalent.
Willing to work after office hour/ weekend/ public holiday when required
Preferably Junior Executive specialized in IT/Computer - Software or equivalent.
Added Value Skills
Have domain knowledge in Accounting / Billing / Inventory / POS (Point of Sales).
Familiar with Stimulsoft Report Designer tool.
Application Your application will include the following questions:
Which of the following types of qualifications do you have?
Which of the following statements best describes your right to work in Malaysia?
What's your expected monthly basic salary?
How many years' experience do you have as a Customer Service Support Officer?
Which of the following languages are you fluent in?
Do you have customer service experience?
About the Company We are an established SOFTWARE DEVELOPER specialized in New Retail,O2O One Stop Solutions, Online Point-Of-Sales, inventory & Accounting software solutions. We are a MSC status company, Microsoft Certified Partnership-ISV Software Vendor having awarded with Certified Grade-A GST software compliance by Royal Custom & also. Having more than 35,000 clientele base & nationwide distributor, the company is under rapid growth, we require multi talents & offer learning scope, coaching & many career advancements.
Computer Software & Networking 11-50 employees
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Assisting Dealer/ Customer remotely in resolving issues in daily use of application
Perform data troubleshooting locally and remotely
Provide application support
Root cause analysis
Ensuring the troubleshooting resolution within targeted resolution time
Coordinating with other teams for data/ system issue
Assist on install, implement, configure & update customer software application & hardware equipment.
Job Requirements
Motivated, self-starter and one who love troubleshooting and programming.
Able to work independently and as a team.
Able to work under pressure.
Willing to learn and Adaptable to new changes
Strong communication and interpersonal skills
Possess good analytical and troubleshooting skill
At least 1 years of working experience in related field is required for this position. However, fresh graduates are encouraged to apply to start as Junior.
Diploma / Degree in Computer Science / Information System or equivalent.
Willing to work after office hour/ weekend/ public holiday when required
Preferably Junior Executive specialized in IT/Computer - Software or equivalent.
Added Value Skills
Have domain knowledge in Accounting / Billing / Inventory / POS (Point of Sales).
Familiar with Stimulsoft Report Designer tool.
Application Your application will include the following questions:
Which of the following types of qualifications do you have?
Which of the following statements best describes your right to work in Malaysia?
What's your expected monthly basic salary?
How many years' experience do you have as a Customer Service Support Officer?
Which of the following languages are you fluent in?
Do you have customer service experience?
About the Company We are an established SOFTWARE DEVELOPER specialized in New Retail,O2O One Stop Solutions, Online Point-Of-Sales, inventory & Accounting software solutions. We are a MSC status company, Microsoft Certified Partnership-ISV Software Vendor having awarded with Certified Grade-A GST software compliance by Royal Custom & also. Having more than 35,000 clientele base & nationwide distributor, the company is under rapid growth, we require multi talents & offer learning scope, coaching & many career advancements.
Computer Software & Networking 11-50 employees
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1
System Support Engineer – Integration Services
Kuala Lumpur, Kuala Lumpur
Career Horizons
Posted 18 days ago
Job Viewed
Job Description
Overview
Company Overview: Our client is a leading player in the dynamic and rapidly evolving E-commerce industry. Plays a vital role in boosting the user experience by ensuring the smooth delivery of top-notch services that meet and exceed customer demands. Currently their data management team is handling data integration for more than 100 large FMCG companies throughout the Southeast Asia Region. The New Roles
Responsible for Level 3 support and ensure tickets raised are handled within SLA On weekly rotation for off-office hour support Perform bug fixing for existing Cloud applications Analyse and implement Change Request (CR) raised by BA team Participate in penetration test and perform fixes required Perform unit testing and system integration testing Maintain and support project post-implementation activities Research, design, develop, and modify the ETL and related database functions, implementing changes/enhancements to the system Requirements to succeed
Candidate must possess at least a Bachelor’s Degree, Post Graduate Diploma, Professional Degree, Computer Science/Information Technology or equivalent 3 – 5 year(s) of hand-on experience in data engineering support Experience running large scale web scrapes Experience with techniques and tools for crawling, extracting, and processing data Excellent knowledge in relational databases. Familiarity with system monitoring/administration tools Familiarity with version control, open-source practices, and code review Rewards gained
The opportunity to be part of a fast-growing Group which is a leader in its field of industry and offers excellent career progression opportunities locally as well as globally. The Group understands the importance of workplace values and culture where they strongly encourage employees to develop their strengths and recognize their achievements accordingly. To Apply
If you are interested in this role, click ‘apply now’ to submit your resume (in MS Word format) to Due to overwhelming responses, we will only be able to contact shortlisted candidates. Job Ref: /081 Consultant: Hui Cheng Heng Registration No: -W) EA License No: JTKSM 949A
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Company Overview: Our client is a leading player in the dynamic and rapidly evolving E-commerce industry. Plays a vital role in boosting the user experience by ensuring the smooth delivery of top-notch services that meet and exceed customer demands. Currently their data management team is handling data integration for more than 100 large FMCG companies throughout the Southeast Asia Region. The New Roles
Responsible for Level 3 support and ensure tickets raised are handled within SLA On weekly rotation for off-office hour support Perform bug fixing for existing Cloud applications Analyse and implement Change Request (CR) raised by BA team Participate in penetration test and perform fixes required Perform unit testing and system integration testing Maintain and support project post-implementation activities Research, design, develop, and modify the ETL and related database functions, implementing changes/enhancements to the system Requirements to succeed
Candidate must possess at least a Bachelor’s Degree, Post Graduate Diploma, Professional Degree, Computer Science/Information Technology or equivalent 3 – 5 year(s) of hand-on experience in data engineering support Experience running large scale web scrapes Experience with techniques and tools for crawling, extracting, and processing data Excellent knowledge in relational databases. Familiarity with system monitoring/administration tools Familiarity with version control, open-source practices, and code review Rewards gained
The opportunity to be part of a fast-growing Group which is a leader in its field of industry and offers excellent career progression opportunities locally as well as globally. The Group understands the importance of workplace values and culture where they strongly encourage employees to develop their strengths and recognize their achievements accordingly. To Apply
If you are interested in this role, click ‘apply now’ to submit your resume (in MS Word format) to Due to overwhelming responses, we will only be able to contact shortlisted candidates. Job Ref: /081 Consultant: Hui Cheng Heng Registration No: -W) EA License No: JTKSM 949A
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2
Head, ALM Operations & System Support
Kuala Lumpur, Kuala Lumpur
RHB Banking Group
Posted 18 days ago
Job Viewed
Job Description
Join to apply for the
Head, ALM Operations & System Support
role at
RHB Banking Group Overview
Head the ALM Operations & System Support function, focusing on supporting and managing ALM system related initiatives and enhancements to achieve operational efficiency in the reporting process. Responsibilities
Support and manage ALM system related initiatives and enhancements to achieve operational efficiency in reporting process. Attend to new internal & external reporting requirements, advise on design/structure/process in system to ensure flexibility and sustainability. Review/execute product tagging, hierarchy and parameters set up in ALM system and ensure accuracy of data. Work closely with team members within Group ALM in handling exceptions, troubleshooting of errors, attending to audit or regulatory requests. Work closely with Data Management / IT / MIS / other supporting team(s) on enhancement, new request, and system issues. Manage and ensure adequate data storage is available to avoid disruption of system runs, and DR is well functioning. Perform Project Manager Officer (PMO) role, including negotiation of scope of work, contracts, preparations of proposal, obtaining necessary approvals, liaison with vendors, and managing payments. Review and ensure ALM system and project related documents, business requirement documents, change requests, and functional manuals are up-to-date. Other responsibilities
Administrative functions, including but not limited to preparation of budget / forecast OPEX for the department, maintenance of critical shared folders. Any other duties that may be assigned by GCRO and/or Head of Group ALM from time to time. Seniority level
Director Employment type
Full-time Job function
Management and Manufacturing
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Head, ALM Operations & System Support
role at
RHB Banking Group Overview
Head the ALM Operations & System Support function, focusing on supporting and managing ALM system related initiatives and enhancements to achieve operational efficiency in the reporting process. Responsibilities
Support and manage ALM system related initiatives and enhancements to achieve operational efficiency in reporting process. Attend to new internal & external reporting requirements, advise on design/structure/process in system to ensure flexibility and sustainability. Review/execute product tagging, hierarchy and parameters set up in ALM system and ensure accuracy of data. Work closely with team members within Group ALM in handling exceptions, troubleshooting of errors, attending to audit or regulatory requests. Work closely with Data Management / IT / MIS / other supporting team(s) on enhancement, new request, and system issues. Manage and ensure adequate data storage is available to avoid disruption of system runs, and DR is well functioning. Perform Project Manager Officer (PMO) role, including negotiation of scope of work, contracts, preparations of proposal, obtaining necessary approvals, liaison with vendors, and managing payments. Review and ensure ALM system and project related documents, business requirement documents, change requests, and functional manuals are up-to-date. Other responsibilities
Administrative functions, including but not limited to preparation of budget / forecast OPEX for the department, maintenance of critical shared folders. Any other duties that may be assigned by GCRO and/or Head of Group ALM from time to time. Seniority level
Director Employment type
Full-time Job function
Management and Manufacturing
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3
Policy Servicing Analyst (System Support & Projects)
Kuala Lumpur, Kuala Lumpur
Zurich 56 Company Ltd
Posted 12 days ago
Job Viewed
Job Description
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Responsible for Policy Servicing operational support, business process analysis and other responsibilities / duties periodically assigned by supervisor to meet operational and/or other requirements for Digital Servicing, Automation and System Enhancement initiatives/projects. Job Accountabilities - Key Accountabilities
1.Participate in Digital Servicing, automation, system enhancement and process improvement projects. Role and Responsibilities including: Perform process review and opportunity identification. Liaise and coordinate with superior and IT or system support. Assist superior in participating project meeting. Assist superior in prepare system/business requirement and business process review. Prepare test script and perform User Acceptance Testing Prepare sign off document from stakeholder and implementation sign off document. Assist superior to monitor the result. Perform all activities achieved the reasonable quality, performance and within the agreed timeline given. Review and recommend measure to improve the existing process and system. 2. Prepare business case and presentation slides for related initiatives and projects. 3.Perform data analysis and presentation to support business decision. 4.Establish and update guidelines, working instructions and standard operating procedures. 5.Ensure that timeline and objectives as agreed with superior for any other assignments / projects that may be assigned are met or exceeded. Job Qualifications
Required: Bachelor Degree in Business Administration or equivalent Preferred: 5 years’ experience in Insurance Industry
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Responsible for Policy Servicing operational support, business process analysis and other responsibilities / duties periodically assigned by supervisor to meet operational and/or other requirements for Digital Servicing, Automation and System Enhancement initiatives/projects. Job Accountabilities - Key Accountabilities
1.Participate in Digital Servicing, automation, system enhancement and process improvement projects. Role and Responsibilities including: Perform process review and opportunity identification. Liaise and coordinate with superior and IT or system support. Assist superior in participating project meeting. Assist superior in prepare system/business requirement and business process review. Prepare test script and perform User Acceptance Testing Prepare sign off document from stakeholder and implementation sign off document. Assist superior to monitor the result. Perform all activities achieved the reasonable quality, performance and within the agreed timeline given. Review and recommend measure to improve the existing process and system. 2. Prepare business case and presentation slides for related initiatives and projects. 3.Perform data analysis and presentation to support business decision. 4.Establish and update guidelines, working instructions and standard operating procedures. 5.Ensure that timeline and objectives as agreed with superior for any other assignments / projects that may be assigned are met or exceeded. Job Qualifications
Required: Bachelor Degree in Business Administration or equivalent Preferred: 5 years’ experience in Insurance Industry
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4
Policy Servicing Analyst (System Support & Projects)
Kuala Lumpur, Kuala Lumpur
Zurich Insurance
Posted 18 days ago
Job Viewed
Job Description
Join to apply for the
Policy Servicing Analyst (System Support & Projects)
role at
Zurich Insurance 2 days ago Be among the first 25 applicants Join to apply for the
Policy Servicing Analyst (System Support & Projects)
role at
Zurich Insurance Get AI-powered advice on this job and more exclusive features. Job Summary
Responsible for Policy Servicing operational support, business process analysis and other responsibilities / duties periodically assigned by supervisor to meet operational and/or other requirements for Digital Servicing, Automation and System Enhancement initiatives/projects. Job Summary
Responsible for Policy Servicing operational support, business process analysis and other responsibilities / duties periodically assigned by supervisor to meet operational and/or other requirements for Digital Servicing, Automation and System Enhancement initiatives/projects.
Job Accountabilities - Key Accountabilities
Participate in Digital Servicing, automation, system enhancement and process improvement projects. Role and Responsibilities including: Perform process review and opportunity identification. Liaise and coordinate with superior and IT or system support. Assist superior in participating project meeting. Assist superior in prepare system/business requirement and business process review. Prepare test script and perform User Acceptance Testing Prepare sign off document from stakeholder and implementation sign off document. Assist superior to monitor the result. Perform all activities achieved the reasonable quality, performance and within the agreed timeline given. Review and recommend measure to improve the existing process and system. Prepare business case and presentation slides for related initiatives and projects. Perform data analysis and presentation to support business decision. Establish and update guidelines, working instructions and standard operating procedures. Ensure that timeline and objectives as agreed with superior for any other assignments / projects that may be assigned are met or exceeded.
Job Qualifications
Required:
Bachelor Degree in Business Administration or equivalent
Preferred:
5 years’ experience in Insurance Industry
Seniority level
Seniority level Mid-Senior level Employment type
Employment type Full-time Job function
Job function General Business Industries Insurance and Financial Services Referrals increase your chances of interviewing at Zurich Insurance by 2x Get notified about new Policy Analyst jobs in
Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia . Assistant Manager, Regional Public Affairs (Policy and Strategy)
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Policy Servicing Analyst (System Support & Projects)
role at
Zurich Insurance 2 days ago Be among the first 25 applicants Join to apply for the
Policy Servicing Analyst (System Support & Projects)
role at
Zurich Insurance Get AI-powered advice on this job and more exclusive features. Job Summary
Responsible for Policy Servicing operational support, business process analysis and other responsibilities / duties periodically assigned by supervisor to meet operational and/or other requirements for Digital Servicing, Automation and System Enhancement initiatives/projects. Job Summary
Responsible for Policy Servicing operational support, business process analysis and other responsibilities / duties periodically assigned by supervisor to meet operational and/or other requirements for Digital Servicing, Automation and System Enhancement initiatives/projects.
Job Accountabilities - Key Accountabilities
Participate in Digital Servicing, automation, system enhancement and process improvement projects. Role and Responsibilities including: Perform process review and opportunity identification. Liaise and coordinate with superior and IT or system support. Assist superior in participating project meeting. Assist superior in prepare system/business requirement and business process review. Prepare test script and perform User Acceptance Testing Prepare sign off document from stakeholder and implementation sign off document. Assist superior to monitor the result. Perform all activities achieved the reasonable quality, performance and within the agreed timeline given. Review and recommend measure to improve the existing process and system. Prepare business case and presentation slides for related initiatives and projects. Perform data analysis and presentation to support business decision. Establish and update guidelines, working instructions and standard operating procedures. Ensure that timeline and objectives as agreed with superior for any other assignments / projects that may be assigned are met or exceeded.
Job Qualifications
Required:
Bachelor Degree in Business Administration or equivalent
Preferred:
5 years’ experience in Insurance Industry
Seniority level
Seniority level Mid-Senior level Employment type
Employment type Full-time Job function
Job function General Business Industries Insurance and Financial Services Referrals increase your chances of interviewing at Zurich Insurance by 2x Get notified about new Policy Analyst jobs in
Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia . Assistant Manager, Regional Public Affairs (Policy and Strategy)
Petaling Jaya, Selangor, Malaysia 10 hours ago Public Policy Researcher (Quantitative Focus)
WP. Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 day ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 days ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 days ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 days ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 day ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 weeks ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week ago WP. Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 weeks ago Graduan Career Fair - Custody Asset Servicing Analyst / Senior Analyst
Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week ago Officer, Fund Accounting Senior Analyst – Valuations – Hybrid
Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 weeks ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 weeks ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 weeks ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 month ago Equity Research, Industrials/Consumer - Analyst/Associate
Taman Wilayah, Federal Territory of Kuala Lumpur, Malaysia 2 weeks ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 weeks ago WP. Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 4 weeks ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week ago Taman Wilayah, Federal Territory of Kuala Lumpur, Malaysia 3 weeks ago Analyst - Insurance Operations, Policy Processing/ Policy Servicing (Supporting Australia)
Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week ago Policy Servicing Senior Analyst (System Support and Projects , Senior Executive)
Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 days ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week ago DRSC Global Core Analyst - Research and Insights
Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week ago DRSC Global Core Senior Analyst - Research & Insights
Federal Territory of Kuala Lumpur, Malaysia 2 weeks ago Federal Territory of Kuala Lumpur, Malaysia 1 week ago Federal Territory of Kuala Lumpur, Malaysia 3 weeks ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 month ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 6 days ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 year ago DRSC Global Core Analyst - Research and Insights
Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 5 days ago Research Assistant/Analyst/Associate, Global Credit - Ratings and Monitoring
Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 6 days ago Federal Territory of Kuala Lumpur, Malaysia 3 weeks ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
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5
Support Help Desk Operator
Kuala Lumpur, Kuala Lumpur
Westan Australia
Posted 6 days ago
Job Viewed
Job Description
Overview
Westan is a leading value-added distributor of internationally-recognised audiovisual products, representing top commercial and consumer brands across Australia and New Zealand. Our channels span across AV retail specialists, mass retail, education, commercial AV, digital signage, hospitality, telecommunications and more. We have a simple mandate: to achieve great things with our clients and our suppliers that could not otherwise be achieved by any of us alone. To this end, we see ourselves as not just a distributor of great brands but also fundamentally bringing a vertically-integrated skillset to our activities and relationships.
Qualifications & experience
Basic technical understanding across video, audio, and commercial AV control systems.
Excellent communication and interpersonal skills.
Excellent problem-solving skills.
Ability to work effectively in a small team environment.
Ability to manage multiple tasks and prioritise effectively.
Previous experience in technical support or a related field in AV is beneficial.
Tasks & responsibilities
Seek clarification and validate inbound issues created via our ticketing system.
Allocate incidents and queries to the technical support team in a manner that supports efficient resolution within our required timeframes.
Field phone calls from customers and end users in a professional manner and, where relevant, create tickets to document issues or problems.
Answer support-based emails in a timely fashion and, where relevant, create tickets to document issues or problems.
Where possible, resolve tickets at first call or through self-serve.
Update and/or confirm scheduling of third-party technician visits.
Update spare parts and ticketing register where required.
Track spare part and replacement orders and update tickets accordingly.
Maintain spare parts inventory management system.
Small team environment with a collaborative work culture.
Opportunity to work with leading technology brands.
Ongoing training and development opportunities.
Competitive salary package.
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Westan is a leading value-added distributor of internationally-recognised audiovisual products, representing top commercial and consumer brands across Australia and New Zealand. Our channels span across AV retail specialists, mass retail, education, commercial AV, digital signage, hospitality, telecommunications and more. We have a simple mandate: to achieve great things with our clients and our suppliers that could not otherwise be achieved by any of us alone. To this end, we see ourselves as not just a distributor of great brands but also fundamentally bringing a vertically-integrated skillset to our activities and relationships.
Qualifications & experience
Basic technical understanding across video, audio, and commercial AV control systems.
Excellent communication and interpersonal skills.
Excellent problem-solving skills.
Ability to work effectively in a small team environment.
Ability to manage multiple tasks and prioritise effectively.
Previous experience in technical support or a related field in AV is beneficial.
Tasks & responsibilities
Seek clarification and validate inbound issues created via our ticketing system.
Allocate incidents and queries to the technical support team in a manner that supports efficient resolution within our required timeframes.
Field phone calls from customers and end users in a professional manner and, where relevant, create tickets to document issues or problems.
Answer support-based emails in a timely fashion and, where relevant, create tickets to document issues or problems.
Where possible, resolve tickets at first call or through self-serve.
Update and/or confirm scheduling of third-party technician visits.
Update spare parts and ticketing register where required.
Track spare part and replacement orders and update tickets accordingly.
Maintain spare parts inventory management system.
Small team environment with a collaborative work culture.
Opportunity to work with leading technology brands.
Ongoing training and development opportunities.
Competitive salary package.
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6
Head, Asset Liability Management Operations & System Support
Kuala Lumpur, Kuala Lumpur
RHB Banking Group
Posted 13 days ago
Job Viewed
Job Description
Head, Asset Liability Management Operations & System Support
Support and manage Asset Liability Management (ALM) system related initiatives and enhancements to achieve operational efficiency in reporting process.
Attend to new internal & external reporting requirements, advise on design/structure/process in system to ensure flexibility and sustainable
Review/execute product tagging, hierarchy and parameters set up in Asset Liability Management (ALM) system and ensure accuracy of data.
Work closely with team members within Group Asset Liability Management (ALM) in handling exceptions, troubleshooting of errors, attending to audit or regulatory requests.
Work closely with Data Management / IT / MIS / other supporting team(s) on enhancement, new request, and system issues.
Manage and ensure adequate data storage is available to avoid disruption of system runs, and DR is well functioning.
Perform Project Manager Officer (“PMO”) role. Manage projects, including negotiation of scope of work, contracts, preparations of proposal obtaining necessary approvals, liaison with vendors, manage payments etc.
Review and ensure Asset Liability Management (ALM) system and project related document, business requirement document, change requests, functional manual etc are up-to-date.
Others
Administrative functions, including but not limited to preparation of budget / forecast OPEX for the department, maintenance of critical shared folders.
Any other duties that may be assigned by GCRO and/or Head of Group Asset Liability Management (ALM) from time to time.
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Other
Industries
Banking
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Support and manage Asset Liability Management (ALM) system related initiatives and enhancements to achieve operational efficiency in reporting process.
Attend to new internal & external reporting requirements, advise on design/structure/process in system to ensure flexibility and sustainable
Review/execute product tagging, hierarchy and parameters set up in Asset Liability Management (ALM) system and ensure accuracy of data.
Work closely with team members within Group Asset Liability Management (ALM) in handling exceptions, troubleshooting of errors, attending to audit or regulatory requests.
Work closely with Data Management / IT / MIS / other supporting team(s) on enhancement, new request, and system issues.
Manage and ensure adequate data storage is available to avoid disruption of system runs, and DR is well functioning.
Perform Project Manager Officer (“PMO”) role. Manage projects, including negotiation of scope of work, contracts, preparations of proposal obtaining necessary approvals, liaison with vendors, manage payments etc.
Review and ensure Asset Liability Management (ALM) system and project related document, business requirement document, change requests, functional manual etc are up-to-date.
Others
Administrative functions, including but not limited to preparation of budget / forecast OPEX for the department, maintenance of critical shared folders.
Any other duties that may be assigned by GCRO and/or Head of Group Asset Liability Management (ALM) from time to time.
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Other
Industries
Banking
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7
MY - System Support Specialist (Risk Management) Mandarin Speaking
Kuala Lumpur, Kuala Lumpur
Zeal Group
Posted today
Job Viewed
Job Description
Key Responsibilities: Liaise with various departments on all aspects of client trading Perform settings in MT4 Administrator and relevant systems Preparing various trade reports and data analysis Preparing daily client account analysis Monitoring pricing connectivity Monitoring client trade flow and execution Assist in dealing activities in financial market to maximize the company’s profitability Negotiate with system development team for assisting system enhancement and deployment, especially for new trading product Able to work as Shift/Weekend/Holidays
(on rotational as per Business needs) Minimum Requirements: Bachelor's Degree or above in Computer Science/Information Technology, Finance, Accountancy, Banking or equivalent At least 6 months of working experience with MT4 Administrator If no MT4 Administrator experience, at least 3 years of working experience with MT4 Fluency in Mandarin and English Proficient in Microsoft Office/Excel Good in analytical, numerical, statistic, finance, IT Eager to learn and passion in Risk Management or Trading Benefits: Medical Benefit Optical Benefit Gym/Fitness Subsidy Travel Allowance Meal Allowance Staff Referral Bonus Program Work From Anywhere Policy (T&C applies) Long Service Reward (with Cash Incentives in USD)
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(on rotational as per Business needs) Minimum Requirements: Bachelor's Degree or above in Computer Science/Information Technology, Finance, Accountancy, Banking or equivalent At least 6 months of working experience with MT4 Administrator If no MT4 Administrator experience, at least 3 years of working experience with MT4 Fluency in Mandarin and English Proficient in Microsoft Office/Excel Good in analytical, numerical, statistic, finance, IT Eager to learn and passion in Risk Management or Trading Benefits: Medical Benefit Optical Benefit Gym/Fitness Subsidy Travel Allowance Meal Allowance Staff Referral Bonus Program Work From Anywhere Policy (T&C applies) Long Service Reward (with Cash Incentives in USD)
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8
Project Officer, CCO - CSS Project & System Support MY
Kuala Lumpur, Kuala Lumpur
CIMB
Posted 4 days ago
Job Viewed
Job Description
Project Officer, CCO - CSS Project & System Support MY Participates and support in the development and implementation of goals and objectives. Support in developing strategies/initiatives to improve process efficiency & effectiveness in order to optimize business results and to achieve the department’s objectives. Administration of system and strategy workflow to enable efficiency and assist in improving the collection activities. Supports in systems administration. Handle any adhoc tasks as assigned by management from time to time.
Business Performance and Management
Handle any systems related issues and provide solution and work arounds.
Escalate to Team Manager/Unit Manager/IT Support to resolve issues
Plan and manage internal and external project communications, ensuring effective exchange of project information and deliverables.
Ensure projects / system enhancement deploy within timeline.
Quarterly/yearly review of Access Matrix - CAF, Cardlink, eTP, etc
Assisting users in raising ITSR- PC problem, installation, create new system access Id and delete Id for resigned or transfered staff etc.
Quarterly/yearly review of UCR fixed assets and submissions
Assist Team Supervisor in managing fixed assets for UCR in MUAB (Collecting/Inventory storing & management/ recording/ compiling all the used/unused assets ie PCs, Monitors, printers etc)
Preparing submission documents for purchasing hardware/software/peripherals
Liasing with vendors – Telesupply (voice Recording), Locksmith, Armour Security (Access Card), Semasa, Building Management and etc.
Admin support for ITSR, Semasa Maintenance and CTC Support
Acting as UCR DCC and alternate DCC for BCP and BCM related.
Perform any additional tasks assigned by the Management from time to time.
People Management
Refer and discuss with the Team Manager / Unit Manager regarding work-related issues.
Foster positive relationships with colleagues to cultivate a harmonious work environment.
Regulatory Compliance
Adhere to all internal SOP, policy and procedures, Bank Negara guidelines and regulations, i.e. Financial Service Act / Islamic Financial Service Act (FSA /IFSA) 2013, Fair Debt Collection & all the relevant internal and external guidelines
Seniority level Associate
Employment type Full-time
Job function Customer Service
Banking
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Business Performance and Management
Handle any systems related issues and provide solution and work arounds.
Escalate to Team Manager/Unit Manager/IT Support to resolve issues
Plan and manage internal and external project communications, ensuring effective exchange of project information and deliverables.
Ensure projects / system enhancement deploy within timeline.
Quarterly/yearly review of Access Matrix - CAF, Cardlink, eTP, etc
Assisting users in raising ITSR- PC problem, installation, create new system access Id and delete Id for resigned or transfered staff etc.
Quarterly/yearly review of UCR fixed assets and submissions
Assist Team Supervisor in managing fixed assets for UCR in MUAB (Collecting/Inventory storing & management/ recording/ compiling all the used/unused assets ie PCs, Monitors, printers etc)
Preparing submission documents for purchasing hardware/software/peripherals
Liasing with vendors – Telesupply (voice Recording), Locksmith, Armour Security (Access Card), Semasa, Building Management and etc.
Admin support for ITSR, Semasa Maintenance and CTC Support
Acting as UCR DCC and alternate DCC for BCP and BCM related.
Perform any additional tasks assigned by the Management from time to time.
People Management
Refer and discuss with the Team Manager / Unit Manager regarding work-related issues.
Foster positive relationships with colleagues to cultivate a harmonious work environment.
Regulatory Compliance
Adhere to all internal SOP, policy and procedures, Bank Negara guidelines and regulations, i.e. Financial Service Act / Islamic Financial Service Act (FSA /IFSA) 2013, Fair Debt Collection & all the relevant internal and external guidelines
Seniority level Associate
Employment type Full-time
Job function Customer Service
Banking
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9