560 Human Resources jobs in Kuala Lumpur

OVERVIEW

• To support Project Management Team including tracking status of deliverables and milestones, issue coordination, planning, reporting, and coordinating activities in support of quality objectives.
• Manage and direct large and small IT infrastructure or software application projects, including procurement, resources acquisition, budgeting, developing, monitoring and controlling schedules, identifying and resolving issues and risks, and communicating status to stakeholders.
• Manage and drive IT project according to Project Delivery Framework, ensure correct job scope, delivering
• Projects on time, within budget, as designed that meet customer requirement.
• Work effectively with IT Operation team, end user, third party vendors, and senior management in accomplishing project objectives.
• Develop and maintain project documentation including schedules/timelines, technical document and various detailed plans for Implementation, Communication, Risk Management, Deployment and others as required.
• Oversee change requests associated with the project.
• Oversee vendor performance and procurement related to the project.
• Drive project work to completion.
• Develop and maintain status reports, decision and issue log.

REQUIREMENTS

• Bachelor Degree in relevant field.
• Minimum 8 years of working experience in project management and proven track record delivering medium to large scale IT project.
• Proficiency with Microsoft Project, Word Excel and PowerPoint.
• Well versed in delivery of IT projects from requirements, through design, build, test and training.
• Strong analytical, problem solving and process.
• Good observation skills and creativity.
• Good in planning making and organisational skills.

About Grab and Our Workplace

Grab is Southeast Asia's leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, we've got your back with everything. In Grab, purpose gives us joy and habits build excellence, while harnessing the power of Technology and AI to deliver the mission of driving Southeast Asia forward by economically empowering everyone, with heart, hunger, honour, and humility.

Get to Know the Team

Our Developer Experience team builds frameworks, libraries and primitives for fellow engineers, so that they product features more quickly. You will be reporting to Software Engineering Manager II, FLIP. Some folks and companies would recognise this as a "Platform Engineering Team", and that is what we do. We aim to bring joy, delight and excellence into the daily work of Grab engineers. Our tools are used by thousands of engineers in Grab and these tools include code scaffolding for a microservices, libraries for resiliency features, dependency management.

Get to know the role

We are looking for an experienced Senior Software Engineer to join our team in Petaling Jaya, Malaysia. As member of our team, you will be responsible for designing, developing, and maintaining high-performance, scalable backend systems that power our cutting-edge applications.

This role is onsite based in our Petaling Jaya, Malaysia office.

The Critical Tasks You Will Perform

• You will build product and services that are frameworks, libraries and primitives that allow product engineers to build their services more efficiently
• You will build foundational tools so that engineers don't have to reinvent the wheel
• You will design and implement efficient, scalable, and maintainable backend services using Go programming language
• You will collaborate with cross-functional teams to define, design, and ship new features
• You will participate in architectural discussions and contribute to technical decision-making processes
• You will conduct code reviews and provide constructive feedback to maintain high code quality standards
• You will mentor junior engineers and contribute to the team's overall growth and knowledge sharing
• You will participate in on-call rotations to ensure system reliability and uptime

What Essential Skills You Will Need

• You have Bachelor's degree in Computer Science, Software Engineering, or a related field with 5+ years of professional experience in backend software development
• You have strong proficiency in Go programming language
• You have solid understanding of computer science fundamentals, including data structures, algorithms, and system design
• You have extensive experience with distributed systems and microservices architecture
• You have experience with RESTful APIs, gRPC APIs and API design principles
• You have familiarity with cloud platforms such as AWS, GCP, or Azure
• You have knowledge of both SQL and NoSQL database systems
• You have experience with version control systems (e.g., Git) and CI/CD pipelines

Life at Grab

We care about your well-being at Grab, here are some of the global benefits we offer:

• We have your back with Term Life Insurance and comprehensive Medical Insurance.
• With GrabFlex, create a benefits package that suits your needs and aspirations.
• Celebrate moments that matter in life with loved ones through Parental and Birthday leave , and give back to your communities through Love-all-Serve-all (LASA) volunteering leave
• We have a confidential Grabber Assistance Programme to guide and uplift you and your loved ones through life's challenges.
• Balancing personal commitments and life's demands are made easier with our FlexWork arrangements such as differentiated hours

What We Stand For At Grab

We are committed to building an inclusive and equitable workplace that provides equal opportunity for Grabbers to grow and perform at their best. We consider all candidates fairly and equally regardless of nationality, ethnicity, race, religion, age, gender, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique.

Join to apply for the Service Delivery Manager role at Konica Minolta Malaysia

Join to apply for the Service Delivery Manager role at Konica Minolta Malaysia

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At Konica Minolta, our Mission is to be the ideal business partner of choice in Office Business and IT Services solutions. Through collaboration between our colleagues, partners and customers, we strive to enrich society through constant innovation and developing solution-driven tools.

Job Responsibilities

• Responsible for managing IT Outsourcing Helpdesk and EUC service delivery to multiple client accounts promoting the continuous improvement of productivity, service quality and customer satisfaction
• Delivering service that meets SLA and delights the customer
• Developing strong internal and external relationships
  
  

• Candidate should possess a Bachelor's Degree or equivalent in Computer Science / Information Technology
• Preferably at least 5 years of related working experience.
• Good communication skills in English language for both spoken and written
• Developing strong internal and external relationships
• Responsible for managing IT Outsourcing Helpdesk and EUC service delivery to multiple clients
• Delivering service that meets SLA and delights the customer, and promoting the continuous improvement of productivity, service quality and customer satisfaction
  
  

• Seniority level Director

• Employment type Contract

• Job function Project Management and Information Technology
• Industries IT Services and IT Consulting

Referrals increase your chances of interviewing at Konica Minolta Malaysia by 2x

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 weeks ago

WP. Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week ago

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Kuala Lumpur City, Federal Territory of Kuala Lumpur, Malaysia 10 months ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 weeks ago

Petaling Jaya, Selangor, Malaysia 4 days ago

WP. Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 3 weeks ago

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WP. Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 23 hours ago

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We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

The Total Rewards Partner works directly in partnership with the regional Total Rewards leader and collaborates with the global Total Rewards team to create and execute forward-thinking, competitive compensation, benefits and wellbeing programs. This role requires regular HR and management level engagement and education, as well as drive operational excellence in current processes. The individual must guide and support HRBPs to resolve compensation issues and build strong cross-functional relationships. The incumbent has to combine technical expertise and business acumen knowledge to drive change.

• Provide guidance to HR, managers and business leaders. This involves integrating knowledge of compensation and benefits principles and a thorough understanding of the business and market environment to conduct detailed analysis and modelling.

• Support all merger and acquisition activities to integrate policies and practices.

• Review requests for job evaluations and apply our global methodology consistently, articulating outcomes to stakeholders objectively.

• Execute global compensation initiatives in APJ, including collaborating with both internal and external resources, where appropriate.

• Responsible for all external survey data gathering and analysis by partnering with country HR teams.

• Drive continuous process improvement in all areas of Total Rewards, particularly in benefits programs based on feedback and utilization data, and proactively work with HRBPs to look for non-conventional outcomes in a cost effective way.

• Support regional and global Total Rewards team to roll out a cohesive wellbeing roadmap that aligns with the TD SYNNEX overall strategic objectives.

• Participate or lead ad hoc projects as required

• Minimum 10 years of relevant work experience.

• At least 5 years working in the Total Rewards function or has wide exposure to Total Rewards in HR function.

• Must have experience or engagement in M&A integration activities.

• Should be experienced with job evaluation methodologies, especially those familiar with the Hay Job Evaluation method.

• High proficiency in applied Excel is required, including routine and advanced formulas, pivots, and dashboard creation.

• Ability to conduct statistical analysis related to Pay Equity.

• Highly analytical and technology saavy, with experience in HR systems.

• Capable of executing instructions and seeking clarification when necessary.

• Excellent communication and influencing skills when partnering with stakeholders.

• Confident and fluent in holding educational sessions for all levels of staff.

• Attention to detail and careful execution are crucial, particularly with sensitive data. • Capable of effectively managing time and excelling under pressure during both high and low compensation cycles.

• Capable of working autonomously with little supervision yet understands when to ask for assistance and support. Highly self-motivated individual who are proactive in problem solving. • Open minded with high adaptability to learn new Total Reward systems in the evolving world of AI technology

Key Skills

What’s In It For You?

• Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle.
• Grow Your Career: Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.
• Elevate Your Personal Well-Being: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.
• Diversity, Equity & Inclusion: It’s not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.
• Make the Most of our Global Organization : Network with other new co-workers within your first 30 days through our onboarding program.
• Connect with Your Community: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.

Don’t meet every single requirement? Apply anyway.

At Tec D, a TD SYNNEX Company, we’re proud to be recognized as a great place to work and a leader in the promotion and practice of diversity, equity and inclusion. If you’re excited about working for our company and believe you’re a good fit for this role, we encourage you to apply. You may be exactly the person we’re looking for!

We are an equal opportunity employer and committed to building a diverse team that represents and empowers a variety of backgrounds, perspectives, and skills. All qualified applicants will receive consideration for employment based on merit, without regard to race, colour, religion, national origin, gender, gender identity or expression, sexual orientation, protected veteran status, disability, genetics, age, or any other characteristic protected by law. To support our diversity and inclusion efforts, we may ask for voluntary gender disclosure information. This data will be used solely to improve our hiring practices and ensure fair treatment for all candidates.

Job Openings Outbound Customer Service (Nearby LRT - Based in Petaling Jaya)

What will you do as Outbound Customer Service?

• Call to consult and convince customers to use the right product and close the order according to the data the customer has demanded (Leads provided by company).
• Manage / store customer information on the company system
• Take care and support close customers, provide preferential programs for customers to increase sales
• Completing the assigned KPIs as prescribed.

Skills Required:

• Selling skills and ability to grasp customer psychology
• Able to work in a team/ independently
• Skilled in building rapport with customers, overcoming objections
• Passion to generate more income / commission

Education & Experience:

• Minimum SPM holder and above
• At least 1 year and above of experience in Telesales / Telemarketing
• Any kind of sales experience - for Mandarin speaker only
• Must be able to work on rotational shift basis & weekend
• Age: 30 - 50 years old (Healthy & fit to work)
• Prefer candidates from product consulting, telco, insurance, real estate, beauty industry, online business or similar background.

Salary Package:

Working Hours: 9.00am - 6.00pm / 12.00pm - 9.00pm (Monday - Sunday), 6 days off in a month

Employment Type: 1 year renewable contract

Benefits: All statutory benefits Provided including Birthday Leave!

Refer a friend and earn RM 300 if they are shortlisted!

Interested candidates may send your resume to:
Mesha | |

Join to apply for the Customer Service (Technical Industry) role at Agensi Pekerjaan JobScoper Sdn. Bhd.

1 week ago Be among the first 25 applicants

Join to apply for the Customer Service (Technical Industry) role at Agensi Pekerjaan JobScoper Sdn. Bhd.

This range is provided by Agensi Pekerjaan JobScoper Sdn. Bhd. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Job Responsibility

• Serve as the first point of contact for customers seeking technical assistance over the inbound call, live chat and email.
• Diagnose, troubleshoot and identify solutions for customer.
• Manage databases and ensure system security.
• Identify trends in customer feedback and provide suggestions for product improvement.
• Provide step-by-step guidance to resolve issues efficiently.
  
  

• Candidate must possess at least SPM. Have minimum of 1-year of customer service experience most welcome.
• Required language(s): Mandarin & English. (Must be able to speak Mandarin to ensure smooth communication with end-user support).
• Need to be a fast learner as we are a fast-paced company.
• Great attention to details and excellent problem-solving skill.
• Able to work in Rotational Shift (Between 7am to 3am) (5 day working 2 days off in a week).
  
  

• EPF/SOSCO
• Provided training.
• Provided commission
• Provided allowance.
• Near to LRT Ara Damansara Station.

• Seniority level Associate

• Employment type Full-time

• Job function Customer Service
• Industries Human Resources Services

Referrals increase your chances of interviewing at Agensi Pekerjaan JobScoper Sdn. Bhd. by 2x

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 3 days ago

Petaling Jaya, Selangor, Malaysia MYR1,800.00-MYR2,200.00 1 month ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 8 months ago

Petaling Jaya, Selangor, Malaysia MYR1,800.00-MYR2,200.00 1 month ago

Petaling Jaya, Selangor, Malaysia 5 days ago

Puchong, Selangor, Malaysia MYR1,800.00-MYR3,500.00 1 week ago

Petaling Jaya, Selangor, Malaysia MYR1,800.00-MYR2,200.00 1 month ago

Kuala Lumpur City, Federal Territory of Kuala Lumpur, Malaysia 1 week ago

Batu Caves, Selangor, Malaysia MYR2,000.00-MYR2,400.00 2 weeks ago

Petaling Jaya, Selangor, Malaysia 1 month ago

Federal Territory of Kuala Lumpur, Malaysia 2 weeks ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 weeks ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week ago

Petaling Jaya, Selangor, Malaysia MYR1,800.00-MYR2,200.00 1 month ago

Puchong, Selangor, Malaysia MYR2,500.00-MYR4,000.00 1 month ago

Petaling Jaya, Selangor, Malaysia 6 days ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

Company Description

We take care of our employees, and they take care of our customers!

Become a member of a global community! The international logistics industry is an integral piece of the global trade puzzle; we make the world go round. Global supply chain management is what we do, and at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics. Expeditors is a global logistics company headquartered in Seattle, Washington. As a Fortune 500 company, we employ over 19,000 trained professionals in a worldwide network of over 350+ locations across six continents. Expeditors satisfies the increasingly sophisticated needs of international trade through customized solutions and seamless, integrated information systems.

Our Mission

We recruit, train, and retain the very best logistics and technical experts the world over.We love to promote from within - more than 50 percent of our employees have been at Expeditors for five years or more. Our high retention rate is influenced by a unique compensation program for positions that are more than just jobs - they're chances to grow, do what you love and build a career with us!

• Ensuresmooth, accurate and timely freight process flow & data entry into the Company'sOperational Performance Standards.
• Track & trace Ocean Import files to provide consistent updates to clients.
• Understand and participate in department processes to improve department operational efficiency & outputs.
• Focal point of contact for our clients pertaining to their international shipments and performing Exceptional Customer Service in accordance with the Company’s standards.
• Contribute to maintain good relationships with Clients, Service Providers & Vendors.
• Meet compliance at all times to regulations internal and external in accordance with government regulations.
• Meet KPI standards in accordance with the Company’s procedures.
• Ensure all customers standard operating procedures in place and updated in customer SOP.
• Overseas communications, timely responses to emails and requests (internal and external).
• Escalation of problems to Management when necessary.
• Promote compliance in diligently following all company policies and regulations and performing the task at hand with outstanding integrity and pride.
• To take up additional tasks as required to meet the Department’s needs.

• Candidate must possess at least a Diploma, Bachelor's Degree or equivalent.
• At least 1to 2years of related working experience in similar position.
• Understanding oftransportation documentation and termsis a plus.
• Good knowledge of computer and MS Office applications.
• Good command of written and spoken English.
• Effective interpersonal skills, including proven abilities to listen, comprehend, effectively communicate clearly and concisely to obtain positive results.
• Pro-active, strong organizational skills.
• Strong desire to learn.
• Fresh graduates are encourage to apply.

Expeditors offers excellent benefits

• GroupMedical Insurance
• Employee Stock Purchase Plan
• Training and Personnel Development Program

All your information will be kept confidential according to EEO guidelines.

This job is about helping customers by answering questions over the phone, email, or chat. You might like this job because it involves solving problems and communicating in Mandarin, all while following company rules. Enjoy a 5-day workweek!

• Assist and solving customers enquiries via phone, email, or live chat.
• Provide accurate information on availability, pricing, and policies.
• Customer Support: Respond promptly to customer complaints and Resolve issues according to SOP
• Compliance: Adhere to company policies, data privacy regulations, and standard operating procedures.

• Educational Qualifications: Fresh-graduate welcome (SPM welcome), high school diploma or equivalent; bachelor’s degree is a plus.
• Skills & Experience: Strong communication skills in Mandarin and English (both verbal and written).
• Willing work in Rotational Shift - 24/7.

Verbal Communication Skills

Chinese Language

Most of our positions offering not only basic salary, but also comes with additional allowances to boost your overall earning!

We have multiple clients which means more great job opportunities!

To be the leading global talent partner, connecting outstanding individuals with organizations to foster mutual success and growth.

The Customer Success Specialist (CSS) will be responding to customer requests, managing concerns, and providing specific information based on the enquiries received via inbound phone call and email channels.

The CSS will be the primary contact for customers using the client’s website shopping channel.

The CSS lives the values of our client which are: -1. Responsibility : The CSS represents the client and is the face of the brand to the outside world.2. Quality and a Passion for Excellence : We always want to shoot for the best possible result.

The CSS is expected to project a professional company image through various communication channels.

Education background: • Bachelor’s Degree or at least Diploma or equivalent in any discipline.• Must have B2 level English Language proficiency (reading, writing, speaking and aural comprehension)

Work experience: • Minimum of 6 months work experience in customer support in any industry.• Fresh graduates are welcome with degrees in the following disciplines: English with Communication, English for Professionals, Mass Communication, or any related field• Call centre experience is not a ‘must’ but would be a distinct advantage.

Required Interpersonal Skills: • Customer Service orientation• Customer Results/Solutions focussed• Customer Expectations Management• Active Listening Skills• Ability to handle queries and objections in a professional manner• Passionate about communication and interacting with people is key to success in this role• Able to receive continuous feedback and work in a fast-paced working environment• Positive attitude and willingness to learn and go the ‘extra mile’ for self-improvement• Emotional intelligence and ability to stay calm when customers are stressed or annoyed• Good reasoning and analytical skills• Able to demonstrate critical thinking, a proactive attitude, and composed communication in challenging situations

• Must be able to speak, read and write the required language to support

Technical Skills: • Minimum typing speed of 40wpm with a 90% accuracy score.• Computer literate and fully conversant in Microsoft Windows and Microsoft Office

(May perform other duties as requested that may not be specifically addressed in this document)

Overview of CSS Role:

• CSS represents the brand, the culture, and the values of the client• Your attitude and how you behave will determine how our client is perceived by its customers• It is imperative that the CSS maintains a positive, empathetic, and professional attitude towards customers at all times• Customer concerns must be handled positively and professionally• Must interact, support, be open to receiving feedback and reporting issues on behalf of our customers

Responsibilities and Accountabilities • Support customers to place online orders with the client• Provide timely support to customers through available communication channels (inbound phone calls and email)• Process payments and confidential client information in a manner that is precise and safeguards the customer’s personal and financial payment data at all times• Proactively support customers to mitigate the risk of damage to the client’s brand and customer loyalty• Identify and escalate priority issues through appropriate channels as and when necessary• Work harmoniously with other team members to identify better ways of working and promotes a culture of continuously improving the customer support experience• Maintain and improves quality of service by sharing suggestions and recommendations• Keep job knowledge and skills up to date by attending training and continuously learning• Meet all key performance indicators set by the company and client• Adhere to the policies and procedures set by the company and client