282 Hospitality jobs in Ampang

Professor - Hospitality & Tourism

Subang Jaya, Selangor Taylor's University

Posted 21 days ago

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Job Description

Responsibilities

  • Undertake teaching and teaching related duties such as design, preparation and development of teaching materials; conduct classes/lectures, tutorials and practicals; consultation with students, invigilation, marking and assessment
  • Participate and contribute in high quality programme and curriculum development
  • Plan and implement teaching strategies to optimise student learning as well as to motivate them
  • Support in research project work and scholarship of postgraduate students
  • Establish and maintain high standards of teaching and effective learning to meet the University’s teaching and learning expectations
Research
  • Participate in scholarly activities, including undertaking research, conference presentation, journal publications and relevant community work
  • Support efforts to secure grants for research activities and scholarship as co-researcher
  • Achieve the specified set of research outcome targets for Professor level of appointment
Administration and Other Activities
  • Undertake and contribute in administrative responsibilities such as attending departmental meetings, participate in committees and working groups within the Department, School and Faculty
  • Participate in continuous relevant professional activities
  • Assist in establishing linkages with external organisations/ professional bodies in academic related matters
Requirements
  • Possess a PhD from a recognised university in Tourism / Hospitality fields
  • Candidate must have at least eight (8) years of experience in teaching / research / industry
  • Possess a strong publication record with at least 10 publications in C.I. journals (ISI, SCOPUS) in the last 5 years
  • Secured research grant(s) as a Principal Investigator worth RM150,000-RM200,000 (cumulative)
  • Graduated at least 3 PhD students
  • Minimum h-index of 10
  • Experience working in higher education environment and a track record of teaching experience and professional knowledge of curriculum development or good record of professional experience with evidence of coaching and mentoring and a high quality of presentation skills
  • Experience in developing teaching methodologies and materials, including the effective use of IT technologies in the facilitation of teaching and learning
  • Experience working on research projects and activities or experience of professional practice/consultancy work, including evidence of appropriate outputs
Seniority level
  • Not Applicable
Employment type
  • Full-time
Job function
  • Education, Research, and Administrative
  • Industries
  • Higher Education

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Senior Lecturer - Hospitality & Tourism

Subang Jaya, Selangor Taylor's Education Group

Posted 2 days ago

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Job Description

Overview

Undertake teaching and teaching related duties including design, preparation and development of teaching materials; conduct classes/lectures, tutorials and practicals; consultation with students, invigilation, marking and assessment.

Participate and contribute to high quality programme and curriculum development.

Plan and implement teaching strategies to optimise student learning and motivation.

Support in research project work and scholarship of postgraduate students.

Establish and maintain high standards of teaching and effective learning to meet the University’s teaching and learning expectations.

Research

Participate in scholarly activities, including undertaking research, conference presentation, journal publications and relevant community work.

Support efforts to secure grants for research activities and scholarship as co-researcher.

Achieve the specified set of research outcome targets for Senior Lecturer level of appointment.

Administration and Other Activities

Undertake and contribute to administrative responsibilities such as attending departmental meetings, participating in committees and working groups within the Department, School and Faculty.

Participate in continuous relevant professional activities.

Assist in establishing linkages with external organisations/ professional bodies in academic related matters.

REQUIREMENTS
  • Possess a PhD from a recognised university in Hospitality, Tourism or other relevant fields .
  • Candidate must have at least two (2) years of experience in teaching / research / industry.
  • Possess a strong publication record with at least 2-4 publications in CI journals (ISI, SCOPUS) in the last 5 years.
  • Secured research grant(s) as a Principal Investigator worth RM20,000-RM30,000 (cumulative).
  • Experience working in higher education with a track record of teaching experience and professional knowledge of curriculum development, or a good record of professional experience with evidence of coaching and mentoring and high-quality presentation skills.
  • Experience in developing teaching methodologies and materials, including effective use of IT technologies in teaching and learning.
  • Experience working on research projects and activities or experience in professional practice/consultancy work, including evidence of appropriate outputs.
Application Information

Your application will include the following questions:

  • Which of the following types of qualifications do you have?
  • How many years' experience do you have in the hospitality & tourism industry?

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Senior Lecturers and Lecturers – Events Management (Hospitality/Tourism)

Subang Jaya, Selangor Karlstad University

Posted 4 days ago

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Job Description

Overview

Taylor’s University climbs to 36th in the QS Asia University Rankings 2025, reaffirming its status as Southeast Asia’s No.1 private university for the fourth consecutive year and securing its place among Asia’s top 50 . This milestone reflects Taylor’s commitment to academic excellence and transformative education. In the QS World University Rankings by Subject 2025, Taylor’s School of Hospitality, Tourism and Events(SHTE) proudly retains its position among the Top 20 in the world and continues to lead as Southeast Asia’s #1 institution for Hospitality & Leisure Management that solidifying its reputation on the global stage. In line with this vision, the School of Hospitality, Tourism and Events at Taylor’s University continues to drive change and inspire future educators through its forward-thinking approach, strong industry linkages, and globally benchmarked programmes.

Our School offers undergraduate programmes in International Hospitality Management , International Tourism Management and International Event Management . It also offers a taught postgraduate programme in International Hospitality Management , a research master’s programme in Tourism and Ph.D. in Hospitality and Tourism , all designed to nurture innovative, impactful, and future-ready educators.

As part of our continued expansion, Taylor’s School of Hospitality, Tourism and Events invites applications for full-time academic appointments at the Lecturer and Senior Lecturer levels in Events Management (Hospitality/Tourism) .

Join a school where education meets industry—and graduates become global leaders.

  • Ph.D. in Tourism/Events Management or a relevant field from a reputable university
  • Hands-on teaching experience in the above specialization(s)
  • Applied research experience, preferably in cross-disciplinary areas
  • Publications indexed in Scopus/WoS (top-tier journals/conferences)
  • Industry experience (advantageous)
  • Experience in programme development and securing external research grants
  • Experience supervising postgraduate students (as primary supervisor)
What We Offer

At Taylor’s, we believe in supporting our academics holistically—professionally and personally. You will enjoy:

  • A vibrant and diverse academic community with strong international collaborations
  • Opportunities for research funding and industry partnerships
  • Professional development and career progression pathways
  • Supportive environment for grant applications, IP, and innovation
  • Access to world-class facilities, digital resources, and a modern learning ecosystem
  • A culture of innovation and collaboration that empowers you to shape the future of education
  • Competitive remuneration package with benefits such as healthcare coverage, annual leave, wellness initiatives, and tuition discounts for employees’ children
How to Apply

We’re excited about your interest in joining us!

Please send your detailed resume to with the subject line: Application for Events Management .

To help us get to know your background better, kindly include (where applicable):

  1. Publications in Scopus/Clarivate over the last five (5) years, with journal ranking (Q1, Q2, etc.)
  2. Your years of teaching and/or industry experience
  3. Scopus h-index
  4. Details of research grant(s) secured as Principal Investigator (title and total amount)
  5. Number of PhD and/or Master’s students successfully supervised
  6. Any Intellectual Property (IP) you may hold (patents, copyrights, trademarks)

We look forward to learning more about you and your achievements!

Job details

Title

Senior Lecturers and Lecturers – Events Management (Hospitality/Tourism)

Taylor’s has again been named the number one private university in Southeast Asia by the QS World University Rankings for third year in a row.

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Customer Service

Shah Alam, Selangor Tech Harvest Capital

Posted 13 days ago

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Job Description

A Customer Service Representative is responsible for maintaining solid customer relationships by handling queries and concerns promptly and professionally as well as providing customers with day-to-day technical support via email, instant messaging service and telephone.

Responsibilities and Accountabilities
  • Respond with speed to customer enquiries, and handle and resolve customer complaints.
  • Manage customer interactions on the company's social media platforms.
  • Provide training to customers when necessary.
  • Obtain and evaluate all relevant information to handle product and service enquiries.
  • Update and upkeep clients' profiles and databases.
  • Sort client data to track target customers and initiate a marketing approach to potential clients.
  • Explore efficient alternatives to improve Company's database system.
  • Identify and provide feedback from customers for continuous improvement
  • Provide a commercial approach to the customer with outstanding capability to present promotions and brand information that aims at conversions and brand turnover.
  • Escalate critical issues swiftly and accurately to your superior
  • Assist the company and management in other related areas when required or requested
  • Train and assist other members of the Customer Support Team when required or requested
What are the skills required?
  • Minimum (1) one year of similar experience in the field.
  • Flexible and quick learner, able to adapt to continuously evolving customer needs and product updates.
  • Demonstrate patience in all customer contact situations, including maintaining a pleasant and professional tone and manner.
  • Ability to effectively communicate, both written and verbally.
What are the benefits you are looking for?
  • Enjoy work-life balance (5 days a week)
  • Attractive remuneration and compensation package will be commensurate with experience and qualifications.

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Customer Service

Shah Alam, Selangor Neutron Technologies & Communications Sdn Bhd

Posted 26 days ago

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Job Description

Responsibilities

  • Provide professional customer service for service inquiries and feedbacks.
  • Understand the full cycle of our business model
  • Follow up and respond back to user on timely manner.
  • Provide effective solution for customer issue.
Job Requirement
  • Candidate must Minimum SPM & above
  • Required language(s): English & Malay
  • Applicants must be willing to work in Shah Alam Seksyen 15
  • On job Training provided

Company: Automotive

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Customer Service

Shah Alam, Selangor MYR40000 - MYR60000 Y Mega Flour Sdn Bhd

Posted today

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Job Description

  1. Co-ordinates Sales team by managing schedules, filing important documents and communication relevant information.

  2. Ensure the adequacy of sales-related equipment or material.

  3. Respond to complaints from customers and give after sales-support when requested.

  4. Store and soft financial and non-financial data in electronic form and present reports.

  5. Handle the processing of all orders with accuracy and timelines.

  6. Inform clients of unforeseen delays or problems.

  7. Monitor the teams progress, identify shortcomings and propose improvements.

  8. Assist in the preparations and organizing of promotional material or events.

  9. Ensure adherence to laws and policies.

  10. Preparing invoicing and customer service.

  11. Taking record of customer complaints, coordinating with logistics and purchaser to ensure customer feedback are addressed.

  12. Fresh graduates are encouraged to apply.

Job Types: Full-time, Fresh graduate

Benefits:

  • Maternity leave
  • Opportunities for promotion
  • Professional development

Work Location: In person

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Customer Service

Shah Alam, Selangor MYR35000 - MYR60000 Y Artemis Solutions Recruitment Agency

Posted today

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Job Description

Our Client is founded in 1977, initially focused on serving local and Oil & Gas industries on Peninsular Malaysia's east coast. The company diversified its activities nationwide, encompassing mechanical engineering, truck body building, construction, motor repairs, spare parts, insurance brokerage, housing development, freight forwarding and trading. This diversification aligns with Malaysia's Vision 2020, leading to significant growth and positioning the company as a comprehensive service provider. They are committed to expanding its facilities and resources to meet future demands and continue its progress.

Position: Customer Service Officer/ Executive

Location: Setia Alam, Shah Alam

Responsibilities:

  • Handle customer inquiries related to shipment, bookings and documentation.
  • Provide timely updates on shipment status and resolve service issue.
  • Coordinate with operations, and declaration teams to ensure smooth delivery.
  • Prepare quotations, invoices, and shipping instructions.
  • Build and maintain strong relationships with clients.
  • Assist in job creation and date entry into internal system.

Requirements:

  • Minimum SPM or Professional Certificate in any field .
  • 1-2 years experience in logistics field.
  • Excellent communication skills in English, Mandarin and BM.
  • Strong problem-solving and interpersonal abilities.
  • Able to multitask and work in a fast-paced environment.
  • Computer literate ( Microsoft Office , Email & CRM system )
  • Able to work independently and meet tight deadlines

Remuneration packages:

Basic: RM 3500 (Depend on experience)

EPF, SOCSO, EIS

Benefit:

Allowance: RM200-RM300 (negotiable, depending on experience and candidate profile)

Performance based bonus.

Working Days: Monday - Friday, Saturday- alternate

Working Hours: Mon to Fri: 8.30am-6pm; Saturday: 8.30am to 12.30pm

Job Type: Full-time

Pay: From RM3,500.00 per month

Benefits:

  • Health insurance
  • Meal allowance
  • Meal provided

Experience:

  • Freight Forwarding: 1 year (Preferred)

Work Location: In person

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Customer Service

Shah Alam, Selangor MYR12000 - MYR60000 Y PixelPhantom Enterprise

Posted today

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Job Description

Job Description:

  • Answering incoming calls, responding to live chat inquiries, and emails from customers related to Telco Products and services professionally and courteously.
  • Providing accurate information and resolving customer issues related to Telco products and services.
  • Maintaining a high level of product knowledge to effectively support customer need. To meet the Key Performance Indicator (KPI) monthly.

Job Type: Permanent

Pay: RM2,400.00 per month

Benefits:

  • Health insurance
  • Opportunities for promotion
  • Professional development
  • Vision insurance

Work Location: In person

Expected Start Date: 10/27/2025

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Customer Service

Tanjong Malim, Perak MYR17000 - MYR22000 Y JGE EMPIRE GROUP SDN BHD

Posted today

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Job Description

Additional Details :

  • Location : Tanjung Malim, Perak
  • Basic : RM1,700 - RM2,200
  • Contribution EPF, SOCSO, SIP and HRD Corp
  • 24/7 rotational shift

Requirements :

  • Graduates / SPM with minimum 1 years' experience.
  • Excellent communication skills in written and verbal Bahasa Melayu and English (Preferred)
  • basic computer skills
  • Strong service orientation
  • Willingness to learn additional products

Key Responsibilities :

  • Answer inbound calls and respond to customer inquiries
  • Provide accurate information about products and services.
  • Resolve customer issues and escalate complex problems to the appropriate solutions and alternatives within the time limits.
  • Manage billing processes thoroughly and ensure accurate records.
  • Provide friendly, professional and high quality customer service.
  • Follow up with customers to ensure their concerns are addressed.

Job Types: Full-time, Permanent, Contract

Contract length: 6 -12 months

Pay: RM1, RM2,200.00 per month

Benefits:

  • Additional leave
  • Free parking
  • Opportunities for promotion
  • Professional development

Ability to commute/relocate:

  • Tanjung Malim: Reliably commute or planning to relocate before starting work (Preferred)

Application Question(s):

  • Please list 2-3 dates and time ranges that you could do an interview.

Education:

  • STM/STPM (Preferred)

Application Deadline: 09/16/2025

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customer service

Shah Alam, Selangor MYR2000 - MYR4000 Y Nuetra Sdn Bhd

Posted today

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Job Description

Are you the kind of person who talks & connect to people? Then stop scrolling – JOIN US

Position: CUSTOMER SERVICE (ONLINE)

Location: Seksyen 15, Shah Alam

Work Time: Flexible shifts available (Day & Night Shift)

Salary: RM2,000 – RM4,000 + Commission+ Allowances

Job Type: Full-Time | SPM/Diploma/Degree Fresh Graduates are WELCOME

Benefits:

  • Attendance Allowance
  • Shift Allowance
  • Health & Wellness Allowance
  • Commission pays
  • Performance Bonus
  • Accommodation
  • Flexible Working Hour
  • Free parking
  • Variety of activities with team (Team Building, Tournament, Wellness Program etc.)
  • Staff product discounts

Perks:

  • Attractive salary + incentive & sales commission
  • Product knowledge training & professional hosting guidance
  • Career growth opportunities & Personal branding
  • Content creation experience

What You'll Do:

  • Introduce, promote and demonstrate our product
  • Proactively encourage, interact, engage and answer enquiries online audiences
  • Promote and create awareness and product range
  • Keep up with the latest in social media, live selling trends and the health & wellness space to keep content fresh and relatable
  • Resolve and handle customer issues and maintain customers' satisfaction
  • Support Sales on data management and administration
  • To achieve business targets as set down by customer service manager
  • Create content with the team & bring your personality to life
  • Keep the vibes FUN, POSITIVE and ENERGETIC

Who We're Looking For:

  • Confident & friendly speaker
  • Fast learner, team player & creative thinker
  • Bonus if you've done live or sales before — but NOT a must
  • Presentable (Basic Makeup & Dress Up)
  • Good team player, willing to go the extra mile
  • Fluent in Bahasa Malaysia
  • Willing to learn with a positive attitude

No experience? No problem

We'll train you how to become a GOOD TEAM PLAYER

Job Types: Full-time, Permanent

Pay: RM2, RM4,000.00 per month

Benefits:

  • Flexible schedule
  • Free parking
  • Maternity leave
  • Meal provided
  • Opportunities for promotion
  • Professional development

Application Question(s):

  • When can you start working?
  • What your expected salary?

Experience:

  • Live Stream: 1 year (Required)

Work Location: In person

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