559 Customer Service jobs in Ampang

Overview

Join to apply for the Customer Service Representative role at Eaton

We are looking for a Customer Service Representative in Eaton’s Electrical business , based in Selangor, Malaysia . In Eaton, making our work exciting, engaging, meaningful; ensuring safety, health, wellness; and being a model of inclusion & diversity are already embedded in who we are - it’s in our values, part of our vision, and our clearly defined aspirational goals.

If you have Customer Service experience and are able to use SAP (QTC/OTC module) you are highly encouraged to apply.

• Act as the first point of contact to customers. To manage order processing, achieving on time deliveries and meeting customers’ requirements.
• Order Administration – To manage order processing and provide order acknowledgement within agreed cycle time. Ensure accuracy and update customers on open order status by phone, emails or meetings.
• Outbound Management – To follow up deliveries and ensure on-time delivery as promised. Create delivery note, prepare packing list and invoice (includes credit note, debit note).
• Warranty Support – To manage order processing for warranty claims. Support RMA matters and facilitate with customers, warehouse and technical team.
• Project Management – To track and manage project orders with internal stakeholders on deliverables.
• Quality Management System (QMS) – Implement the process approach and risk-based thinking; provide the necessary support to fully implement and sustain the QMS; communicate to the organization the importance of conforming to QMS requirements; ensure the QMS meets its goals; engage, direct, and support individuals contributing to the QMS; create a culture of continuous improvement.

• Degree or Diploma in any field
• At least 5-8 years of customer service or order fulfilment experience or equivalent; 2-3 years from same industry/field

• Proficient in Microsoft Office and SAP is a must
• Basic writing and communication skills
• Have a sense of responsibility and initiative
• Ability to work in a dynamic environment

We are committed to ensuring equal employment opportunities for job applicants and employees. Our recruitment processes use balanced selection criteria and avoid unlawful discrimination against applicants on the basis of age, colour, disability, marital status, national origin, gender, gender identity, genetic information, race or racial origin, religion, sexual orientation or any other status protected or required by law.

• Mid-Senior level

• Full-time

• Other

• Appliances, Electrical, and Electronics Manufacturing

Referrals increase your chances of interviewing at Eaton by 2x

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week ago

Join to apply for the Customer Service Representative role at APX (Now Aster)

Join to apply for the Customer Service Representative role at APX (Now Aster)

APX Finance (APX) is the foremost decentralized exchange for crypto derivatives. Offering both order book and on-chain perpetuals, APX empowers traders and stakers with unparalleled opportunities. As of 2025, APX and Astherus have rebranded to Aster.

Job Responsibilities:

• Handle all inbound inquiries received, and outbound communication is established in the form of chats, emails, and calls
• Independently provide accurate information to resolve problems/issues that arise
• Continuously educate one’s self with up-to-date and relevant information to support the customer service operations
• Escalate complex issues to your team leader, managers, and other departments as required
  
  
  

• At least 1 year of experience in a customer service role with a crypto firm
• Comfortable with shift hours as and when required (This is a fully remote role!)
• Excellent communication skills in English and Mandarin
• Great at multitasking, prioritizing, and managing time effectively
• Knowledge or interest in blockchain or digital assets
  

• Seniority level Not Applicable

• Employment type Full-time

• Job function Other
• Industries Technology, Information and Internet

Referrals increase your chances of interviewing at APX (Now Aster) by 2x

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 4 weeks ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 month ago

WP. Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 3 weeks ago

Federal Territory of Kuala Lumpur, Malaysia 6 days ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 9 months ago

Petaling Jaya, Selangor, Malaysia 3 months ago

Petaling Jaya, Selangor, Malaysia 1 month ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia MYR3,000.00-MYR3,001.00 3 weeks ago

Federal Territory of Kuala Lumpur, Malaysia 2 weeks ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week ago

Federal Territory of Kuala Lumpur, Malaysia 20 hours ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia MYR4,500.00-MYR6, hours ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week ago

Federal Territory of Kuala Lumpur, Malaysia 3 weeks ago

Federal Territory of Kuala Lumpur, Malaysia 2 weeks ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 3 weeks ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia MYR6,000.00-MYR9,000.00 1 week ago

Federal Territory of Kuala Lumpur, Malaysia 3 days ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 3 weeks ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 20 hours ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 days ago

Federal Territory of Kuala Lumpur, Malaysia 6 days ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

Join to apply for the Customer Service Representative role at APX (Now Aster)

Join to apply for the Customer Service Representative role at APX (Now Aster)

APX Finance (APX) is the foremost decentralized exchange for crypto derivatives. Offering both order book and on-chain perpetuals, APX empowers traders and stakers with unparalleled opportunities. As of 2025, APX and Astherus have rebranded to Aster.

Job Responsibilities:

• Handle all inbound inquiries received, and outbound communication is established in the form of chats, emails, and calls
• Independently provide accurate information to resolve problems/issues that arise
• Continuously educate one’s self with up-to-date and relevant information to support the customer service operations
• Escalate complex issues to your team leader, managers, and other departments as required
  
  
  

• At least 1 year of experience in a customer service role with a crypto firm
• Comfortable with shift hours as and when required (This is a fully remote role!)
• Excellent communication skills in English and Mandarin
• Great at multitasking, prioritizing, and managing time effectively
• Knowledge or interest in blockchain or digital assets
  

• Seniority level Not Applicable

• Employment type Full-time

• Job function Other
• Industries Technology, Information and Internet

Referrals increase your chances of interviewing at APX (Now Aster) by 2x

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 4 weeks ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 month ago

WP. Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 3 weeks ago

Federal Territory of Kuala Lumpur, Malaysia 6 days ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 9 months ago

Petaling Jaya, Selangor, Malaysia 3 months ago

Petaling Jaya, Selangor, Malaysia 1 month ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia MYR3,000.00-MYR3,001.00 3 weeks ago

Federal Territory of Kuala Lumpur, Malaysia 2 weeks ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week ago

Federal Territory of Kuala Lumpur, Malaysia 20 hours ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia MYR4,500.00-MYR6, hours ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week ago

Federal Territory of Kuala Lumpur, Malaysia 3 weeks ago

Federal Territory of Kuala Lumpur, Malaysia 2 weeks ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 3 weeks ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia MYR6,000.00-MYR9,000.00 1 week ago

Federal Territory of Kuala Lumpur, Malaysia 3 days ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 3 weeks ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 20 hours ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 days ago

Federal Territory of Kuala Lumpur, Malaysia 6 days ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

Join to apply for the Customer Service Representative role at APX (Now Aster)

Join to apply for the Customer Service Representative role at APX (Now Aster)

APX Finance (APX) is the foremost decentralized exchange for crypto derivatives. Offering both order book and on-chain perpetuals, APX empowers traders and stakers with unparalleled opportunities. As of 2025, APX and Astherus have rebranded to Aster.

Job Responsibilities:

• Handle all inbound inquiries received, and outbound communication is established in the form of chats, emails, and calls
• Independently provide accurate information to resolve problems/issues that arise
• Continuously educate one’s self with up-to-date and relevant information to support the customer service operations
• Escalate complex issues to your team leader, managers, and other departments as required
  
  
  

• At least 1 year of experience in a customer service role with a crypto firm
• Comfortable with shift hours as and when required (This is a fully remote role!)
• Excellent communication skills in English and Mandarin
• Great at multitasking, prioritizing, and managing time effectively
• Knowledge or interest in blockchain or digital assets
  

• Seniority level Not Applicable

• Employment type Full-time

• Job function Other
• Industries Technology, Information and Internet

Referrals increase your chances of interviewing at APX (Now Aster) by 2x

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 4 weeks ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 month ago

WP. Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 3 weeks ago

Federal Territory of Kuala Lumpur, Malaysia 6 days ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 9 months ago

Petaling Jaya, Selangor, Malaysia 3 months ago

Petaling Jaya, Selangor, Malaysia 1 month ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia MYR3,000.00-MYR3,001.00 3 weeks ago

Federal Territory of Kuala Lumpur, Malaysia 2 weeks ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week ago

Federal Territory of Kuala Lumpur, Malaysia 20 hours ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia MYR4,500.00-MYR6, hours ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week ago

Federal Territory of Kuala Lumpur, Malaysia 3 weeks ago

Federal Territory of Kuala Lumpur, Malaysia 2 weeks ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 3 weeks ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia MYR6,000.00-MYR9,000.00 1 week ago

Federal Territory of Kuala Lumpur, Malaysia 3 days ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 3 weeks ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 20 hours ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 days ago

Federal Territory of Kuala Lumpur, Malaysia 6 days ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

Join to apply for the Customer Service Representative role at APX (Now Aster)

Join to apply for the Customer Service Representative role at APX (Now Aster)

APX Finance (APX) is the foremost decentralized exchange for crypto derivatives. Offering both order book and on-chain perpetuals, APX empowers traders and stakers with unparalleled opportunities. As of 2025, APX and Astherus have rebranded to Aster.

Job Responsibilities:

• Handle all inbound inquiries received, and outbound communication is established in the form of chats, emails, and calls
• Independently provide accurate information to resolve problems/issues that arise
• Continuously educate one’s self with up-to-date and relevant information to support the customer service operations
• Escalate complex issues to your team leader, managers, and other departments as required
  
  
  

• At least 1 year of experience in a customer service role with a crypto firm
• Comfortable with shift hours as and when required (This is a fully remote role!)
• Excellent communication skills in English and Mandarin
• Great at multitasking, prioritizing, and managing time effectively
• Knowledge or interest in blockchain or digital assets
  

• Seniority level Not Applicable

• Employment type Full-time

• Job function Other
• Industries Technology, Information and Internet

Referrals increase your chances of interviewing at APX (Now Aster) by 2x

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 4 weeks ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 month ago

WP. Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 3 weeks ago

Federal Territory of Kuala Lumpur, Malaysia 6 days ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 9 months ago

Petaling Jaya, Selangor, Malaysia 3 months ago

Petaling Jaya, Selangor, Malaysia 1 month ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia MYR3,000.00-MYR3,001.00 3 weeks ago

Federal Territory of Kuala Lumpur, Malaysia 2 weeks ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week ago

Federal Territory of Kuala Lumpur, Malaysia 20 hours ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia MYR4,500.00-MYR6, hours ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week ago

Federal Territory of Kuala Lumpur, Malaysia 3 weeks ago

Federal Territory of Kuala Lumpur, Malaysia 2 weeks ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 3 weeks ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia MYR6,000.00-MYR9,000.00 1 week ago

Federal Territory of Kuala Lumpur, Malaysia 3 days ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 3 weeks ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 20 hours ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 days ago

Federal Territory of Kuala Lumpur, Malaysia 6 days ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

Join to apply for the Customer Service Representative role at Sandvik

The Role

Dormer Pramet is a global manufacturer and supplier of tools to the metal cutting industry, with offices in 20 countries worldwide. During our long history we have built a reputation for providing consistently high quality products and customer-driven services. For our new market in Asia, we are looking for the Customer Service Representative . This role is responsible for providing quality and efficient customer service to distributors by responding to phone or e-mail requests. This will involve answering and assessing all customer inquiries, processing sales orders, and responding to all customer issues. Our ideal Customer Service Representatives are enthusiastic, proactive, team-oriented and dedicated to fulfilling our customers’ needs promptly and courteously.

Reports to
Customer Service Manager

Key Performance Areas

• Provide quality customer service, including interacting with customers, answering customer inquiries, and effectively handling customer complaints.
• Primary contact for external & internal customers to process, enter, maintain, and provide status of all standard and special orders.
• Quote all established standard or contract pricing and modified tools.
• Provide basic technical support and recommend products for customer applications.
• Consistently communicate with internal sales personnel as well as the Customer Service Manager regarding any customer sensitive issues.
• Meet established departmental KPI’s
• Support AR by investigating disputed payments and process credit memos as needed.
• Resolve quote or purchase order discrepancies for all customer orders.
• Process routine returns, quality returns and annual stock returns.
• Monitor one or more Key Accounts; proactive notification of late orders, issuing credits and/or RMA’s, filing customer complaints, track shipments, run open order reports as needed.
• Respond promptly to customer needs; solicit customer feedback to improve service, manage difficult or emotional customer situations.
• Maintain departmental processes in accordance with other affected facilities and departments.
• Attend in-house and/or outside training classes to enhance and upgrade skills as required.
• Perform other duties as assigned.

Candidate Profile

The Customer Service Representative is an organized and enthusiastic self-starter who enjoys working for a company that promotes a collaborative team environment. You are adept at cultivating productive relationships with distributors and can become the “go-to” person for their metal-cutting tool needs. Multitasking is part of who you are, and you take deadlines seriously. You are cooperative, responsible, and relationship-oriented, and you are looking for a career in which strong performance is rewarded, and opportunities for growth exist!

You possess a Bachelor’s Degree or equivalent manufacturing industry experience with 3-5 years of customer service experience. Product knowledge and industry experience with metal cutting tools is a plus but not required. You are highly proficient in the Microsoft Office suite and experienced with ERP systems with the ability to multitask. Experience with SAP is also a plus.

You have strong oral and written communication skills in English. You are continuously looking to develop new ways to improve upon current practices, while always maintaining strong relationships with both colleagues and customers. You are a team player, comfortable working in a global team environment and interacting with stakeholders of all levels across the globe.

Job Environment

• Work performed in an office or home environment.
• Extended periods of time sitting or standing using a computer.
• Frequent mental and visual attention required.
• Must adhere to Sandvik Code of Conduct Policy.

Overview

Company: Global HR Solutions | Project Recruitment | Contract Staffing | RPO

Position Type: Full Time, Contract

Salary Range / Rate: RM 3,000 - RM 3,300

• Attend to customer inquiries, complaints, reviews, and feedback through calls and emails.
• Assess customers' needs and recommend suitable products and services.
• Build a friendly and helpful relationship with customers.
• Respond to customer queries in a timely and accurate manner.
• Update our internal database with feedback and details of customer interactions.
• Gather customer feedback and share it with teammates or team leaders.
• Work well with the customer service team.
• Stay up-to-date with products and services available to customers.

• Fresh graduates with a Diploma or Degree are encouraged to apply as training will be provided.
• 6 months to 1 year of experience in customer service or contact center (preferred).
• Ability to work well with and support the customer service team.
• Strong communication and writing skills in Mandarin as to handle for China market.
• Willing to interact with customers from different cultures and backgrounds.
• Comfortable working independently.
• Able to assist both local and international customers.
• Ability to perform well in a fast-paced environment.

Founded in 2009, IntelliPro is a global leader in talent acquisition and HR solutions. Our commitment to delivering unparalleled service to clients, fostering employee growth, and building enduring partnerships sets us apart. We continue leading global talent solutions with a dynamic presence in over 160 countries, including the USA, China, Canada, Singapore, Japan, Philippines, UK, India, Netherlands, and the EU.

IntelliPro, a global leader connecting individuals with rewarding employment opportunities, is dedicated to understanding your career aspirations. As an Equal Opportunity Employer, IntelliPro values diversity and does not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, disability, or any other legally protected group status. Moreover, our Inclusivity Commitment emphasizes embracing candidates of all abilities and ensures that our hiring and interview processes accommodate the needs of all applicants. Learn more about our commitment to diversity and inclusivity at

Compensation: The pay offered to a successful candidate will be determined by various factors, including education, work experience, location, job responsibilities, certifications, and more. Additionally, IntelliPro provides a comprehensive benefits package, all subject to eligibility.

Customer Inquiry Handling

• Serve as the primary point of contact for customer inquiries related to product availability, pricing, lead times, and order status.
• Provide accurate and timely information to customers via phone, email, or online platforms.

Order Processing & Tracking

• Manage customer purchase orders and online orders in the system with accuracy.
• Monitor and track sales orders from confirmation to delivery.
• Coordinate with internal teams (operations, warehouse, logistics, sales) to ensure timely order fulfillment.

Order Follow-Up

• Provide proactive updates to customers regarding order progress, shipment status, or any delays.
• Follow up with relevant departments to resolve discrepancies, delays, or special requests.

Issue Resolution & Support

• Handle order-related complaints or disputes promptly and professionally.
• Escalate complex issues to supervisors or relevant departments when necessary.

Customer Relationship Management

• Maintain good rapport with customers by delivering high-quality service.
• Support customer retention through consistent follow-ups and service excellence.

Job Types: Full-time, Permanent

Pay: RM3, RM3,800.00 per month

Benefits:

• Opportunities for promotion
• Professional development

Work Location: In person

Link Healthcare, a Clinigen company, is a growing pharmaceutical services company, with one clear aim: to ensure innovative medicines reach patients all over the globe.

Are you looking for the next step in your career? We're searching for a Customer Service Representative to join our regional operations team to provide high quality service to our customers across the Asia Pacific region. You'll play an integral part of delivering our ambition: a world where medicine is global by design.

Requirements
On a day to day to day basis, this role will see you:

• Respond to customer telephone/email enquiries regarding orders, service needs, product complaints, customer accounts, deliveries and back orders or direct enquiry to the appropriate person
• Process orders in a timely manner
• Support sourcing and procurement activities for requests
• Assist with stock for our orders and pick/pack orders as required
• Liaise with freight forwarders for updates on in- and out- bound stock
• Maintain temperature monitoring for our warehouse

To be successful for this position, you'll need:

• Excellent written and verbal English communication skills
• Completion of secondary education, diploma or tertiary qualifications preferred
• Demonstrated experience in a professional customer service environment
• Strong attention to detail
• Excellent time management ability
• Exposure to Good Distribution Practice (GDP) and Health Authority compliant environment advantageous
• Motivated and adaptable, with a proactive approach to problem solving
• Excellent team player, with a positive approach to work
• Willing and able to work from our offices at least 3 days per week in 40150
• Experience in pharmaceutical or healthcare setting advantageous.

Benefits
In return, we we can offer you:

• Competitive monthly salary
• 13th month bonus
• Performance bonus
• 20 days annual leave
• Ongoing professional development
• Hybrid Working arrangements