26 Customer Service Manager jobs in Subang Jaya
Client Services Coordinator - Property Management
Port Klang
Good Life Property Management
Posted 2 days ago
Job Viewed
Job Description
Client Services Coordinator - Property Management
Good Life Property Management is seeking a Client Services Coordinator who is passionate about providing value to prospective customers. As the first point of contact, the Client Services Coordinator plays a vital role in creating a positive and welcoming environment for all prospective clients and other callers. The ideal candidate will have excellent communication and interpersonal skills (especially over the phone), great attention to detail, a passion for customer service, and a strong understanding of our company's value-focused approach. This position is fully remote and you can reside in any geographic location but you must be able to work 8-5 PST hours.
Duties and Responsibilities:- Answers 100% of incoming phone calls, providing a warm and friendly first impression
- Qualifies prospective clients
- Answers basic questions about Good Life and services offered
- Manages & updates CRM database with new leads
- Schedules and secures appointments with new leads
- Coordinates and confirms appointments, while efficiently handling cancellations and reschedule requests for Business Development Managers
- Conducts outbound calls to prospective clients with the goal of booking appointments with Business Development Managers
- All other duties as assigned
- Proven experience in a customer facing role
- A passion for providing exceptional customer service
- English proficiency
- Ability to create a welcoming environment on all phone calls
- Excellent communication and interpersonal skills, with the ability to build strong relationships with clients and colleagues
- Strong organizational skills, with the ability to manage multiple tasks and priorities simultaneously
- Strong internet, speed must be a minimum of 50 Mbps
- Proficiency in Google Suite
- A willingness to learn and develop new skills and knowledge
- An understanding of and a commitment to our company's value-focused approach
- Experience in similar role
- Hourly Rate: $8 - $9 per hour
- 100% of inbound calls answered
- Number of inbound and outbound calls handled
- Discovery calls booked from both inbound and outbound efforts
- Show rates for scheduled discovery calls
- Conversion rates from discovery calls to closed sales
- Contribution to overall appointment-to-close success for the Business Development team
Good Life Property Management is an Equal Employment Opportunity employer. We are committed to providing a workplace free from unlawful discrimination in any of our programs or activities. We do not discriminate based on race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity or expression, or any other basis prohibited by applicable law. Additionally, our organization participates in E-Verify. To learn more about E-Verify, including your rights and responsibilities, please visit: .
Seniority levelEntry level
Employment typeFull-time
Job function- Sales, General Business, and Education
- Wireless Services, Telecommunications, and Communications Equipment Manufacturing
This advertiser has chosen not to accept applicants from your region.
0
Client Services Coordinator - Property Management
Port Klang
Good Life Property Management
Posted 3 days ago
Job Viewed
Job Description
Overview
Good Life Property Management is seeking a Client Services Coordinator who is passionate about providing value to prospective customers. As the first point of contact, the Client Services Coordinator plays a vital role in creating a positive and welcoming environment for all prospective clients and other callers. As a Client Services Coordinator, you will be responsible for supporting our sales team by providing exceptional customer service and through various administrative tasks. The ideal candidate will have excellent communication and interpersonal skills (especially over the phone), great attention for detail, a passion for customer service, and a strong understanding of our company's value-focused approach. This position is fully remote and you can reside in any geographic location but you must be able to work 8-5 PST hours.
Duties and Responsibilities- Answers 100% of incoming phone calls, providing a warm and friendly first impression
- Qualifies prospective clients
- Answers basic questions about Good Life and services offered
- Manages & updates CRM database with new leads
- Schedules and secures appointments with new leads
- Coordinates and confirms appointments, while efficiently handling cancellations and reschedule requests for Business Development Managers
- Conducts outbound calls to prospective clients with the goal of booking appointments with Business Development Managers
- All other duties as assigned.
- Proven experience in a customer facing role
- A passion for providing exceptional customer service
- English proficiency
- Ability to create a welcoming environment on all phone calls
- Excellent communication and interpersonal skills, with the ability to build strong relationships with clients and colleagues
- Strong organizational skills, with the ability to manage multiple tasks and priorities simultaneously
- Strong internet, speed must be a minimum of 50 Mbps.
- Proficiency in Google Suite
- A willingness to learn and develop new skills and knowledge
- An understanding of and a commitment to our company's value-focused approach
- Experience in similar role
- This position is fully remote and you can reside in any geographic location but you must be able to work 8-5PST hours
- Hourly Rate: $8 - $9 per hour
- 100% of inbound calls answered
- Number of inbound and outbound calls handled.
- Discovery calls booked from both inbound and outbound efforts.
- Show rates for scheduled discovery calls.
- Conversion rates from discovery calls to closed sales.
- Contribution to overall appointment-to-close success for the Business Development team.
Good Life Property Management is an Equal Employment Opportunity employer. We are committed to providing a workplace free from unlawful discrimination in any of our programs or activities. We do not discriminate based on race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity or expression, or any other basis prohibited by applicable law.
Additionally, our organization participates in E-Verify. To learn more about E-Verify, including your rights and responsibilities, please visit:
#J-18808-Ljbffr
This advertiser has chosen not to accept applicants from your region.
1
Client Services Coordinator - Property Management
Cyberjaya
Good Life Property Management
Posted 1 day ago
Job Viewed
Job Description
Client Services Coordinator - Property Management
Good Life Property Management is seeking a Client Services Coordinator who is passionate about providing value to prospective customers. As the first point of contact, the Client Services Coordinator plays a vital role in creating a positive and welcoming environment for all prospective clients and other callers. The ideal candidate will have excellent communication and interpersonal skills (especially over the phone), great attention to detail, a passion for customer service, and a strong understanding of our company's value-focused approach. This position is fully remote and you can reside in any geographic location but you must be able to work 8-5 PST hours. Duties and Responsibilities:
Answers 100% of incoming phone calls, providing a warm and friendly first impression Qualifies prospective clients Answers basic questions about Good Life and services offered Manages & updates CRM database with new leads Schedules and secures appointments with new leads Coordinates and confirms appointments, while efficiently handling cancellations and reschedule requests for Business Development Managers Conducts outbound calls to prospective clients with the goal of booking appointments with Business Development Managers All other duties as assigned Skills and Qualifications:
Proven experience in a customer facing role A passion for providing exceptional customer service English proficiency Ability to create a welcoming environment on all phone calls Excellent communication and interpersonal skills, with the ability to build strong relationships with clients and colleagues Strong organizational skills, with the ability to manage multiple tasks and priorities simultaneously Strong internet, speed must be a minimum of 50 Mbps Proficiency in Google Suite A willingness to learn and develop new skills and knowledge An understanding of and a commitment to our company's value-focused approach Experience in similar role Hourly Rate: $8 - $9 per hour KPI’s:
100% of inbound calls answered Number of inbound and outbound calls handled Discovery calls booked from both inbound and outbound efforts Show rates for scheduled discovery calls Conversion rates from discovery calls to closed sales Contribution to overall appointment-to-close success for the Business Development team EEO Statement:
Good Life Property Management is an Equal Employment Opportunity employer. We are committed to providing a workplace free from unlawful discrimination in any of our programs or activities. We do not discriminate based on race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity or expression, or any other basis prohibited by applicable law. Additionally, our organization participates in E-Verify. To learn more about E-Verify, including your rights and responsibilities, please visit:
. Seniority level
Entry level Employment type
Full-time Job function
Sales, General Business, and Education Industries
Wireless Services, Telecommunications, and Communications Equipment Manufacturing
#J-18808-Ljbffr
Good Life Property Management is seeking a Client Services Coordinator who is passionate about providing value to prospective customers. As the first point of contact, the Client Services Coordinator plays a vital role in creating a positive and welcoming environment for all prospective clients and other callers. The ideal candidate will have excellent communication and interpersonal skills (especially over the phone), great attention to detail, a passion for customer service, and a strong understanding of our company's value-focused approach. This position is fully remote and you can reside in any geographic location but you must be able to work 8-5 PST hours. Duties and Responsibilities:
Answers 100% of incoming phone calls, providing a warm and friendly first impression Qualifies prospective clients Answers basic questions about Good Life and services offered Manages & updates CRM database with new leads Schedules and secures appointments with new leads Coordinates and confirms appointments, while efficiently handling cancellations and reschedule requests for Business Development Managers Conducts outbound calls to prospective clients with the goal of booking appointments with Business Development Managers All other duties as assigned Skills and Qualifications:
Proven experience in a customer facing role A passion for providing exceptional customer service English proficiency Ability to create a welcoming environment on all phone calls Excellent communication and interpersonal skills, with the ability to build strong relationships with clients and colleagues Strong organizational skills, with the ability to manage multiple tasks and priorities simultaneously Strong internet, speed must be a minimum of 50 Mbps Proficiency in Google Suite A willingness to learn and develop new skills and knowledge An understanding of and a commitment to our company's value-focused approach Experience in similar role Hourly Rate: $8 - $9 per hour KPI’s:
100% of inbound calls answered Number of inbound and outbound calls handled Discovery calls booked from both inbound and outbound efforts Show rates for scheduled discovery calls Conversion rates from discovery calls to closed sales Contribution to overall appointment-to-close success for the Business Development team EEO Statement:
Good Life Property Management is an Equal Employment Opportunity employer. We are committed to providing a workplace free from unlawful discrimination in any of our programs or activities. We do not discriminate based on race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity or expression, or any other basis prohibited by applicable law. Additionally, our organization participates in E-Verify. To learn more about E-Verify, including your rights and responsibilities, please visit:
. Seniority level
Entry level Employment type
Full-time Job function
Sales, General Business, and Education Industries
Wireless Services, Telecommunications, and Communications Equipment Manufacturing
#J-18808-Ljbffr
This advertiser has chosen not to accept applicants from your region.
2
Client Services Coordinator - Property Management
Port Klang
Good Life Property Management
Posted 1 day ago
Job Viewed
Job Description
Client Services Coordinator - Property Management
Good Life Property Management is seeking a Client Services Coordinator who is passionate about providing value to prospective customers. As the first point of contact, the Client Services Coordinator plays a vital role in creating a positive and welcoming environment for all prospective clients and other callers. The ideal candidate will have excellent communication and interpersonal skills (especially over the phone), great attention to detail, a passion for customer service, and a strong understanding of our company's value-focused approach. This position is fully remote and you can reside in any geographic location but you must be able to work 8-5 PST hours. Duties and Responsibilities:
Answers 100% of incoming phone calls, providing a warm and friendly first impression Qualifies prospective clients Answers basic questions about Good Life and services offered Manages & updates CRM database with new leads Schedules and secures appointments with new leads Coordinates and confirms appointments, while efficiently handling cancellations and reschedule requests for Business Development Managers Conducts outbound calls to prospective clients with the goal of booking appointments with Business Development Managers All other duties as assigned Skills and Qualifications:
Proven experience in a customer facing role A passion for providing exceptional customer service English proficiency Ability to create a welcoming environment on all phone calls Excellent communication and interpersonal skills, with the ability to build strong relationships with clients and colleagues Strong organizational skills, with the ability to manage multiple tasks and priorities simultaneously Strong internet, speed must be a minimum of 50 Mbps Proficiency in Google Suite A willingness to learn and develop new skills and knowledge An understanding of and a commitment to our company's value-focused approach Experience in similar role Hourly Rate: $8 - $9 per hour KPI’s:
100% of inbound calls answered Number of inbound and outbound calls handled Discovery calls booked from both inbound and outbound efforts Show rates for scheduled discovery calls Conversion rates from discovery calls to closed sales Contribution to overall appointment-to-close success for the Business Development team EEO Statement:
Good Life Property Management is an Equal Employment Opportunity employer. We are committed to providing a workplace free from unlawful discrimination in any of our programs or activities. We do not discriminate based on race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity or expression, or any other basis prohibited by applicable law. Additionally, our organization participates in E-Verify. To learn more about E-Verify, including your rights and responsibilities, please visit:
. Seniority level
Entry level Employment type
Full-time Job function
Sales, General Business, and Education Industries
Wireless Services, Telecommunications, and Communications Equipment Manufacturing
#J-18808-Ljbffr
Good Life Property Management is seeking a Client Services Coordinator who is passionate about providing value to prospective customers. As the first point of contact, the Client Services Coordinator plays a vital role in creating a positive and welcoming environment for all prospective clients and other callers. The ideal candidate will have excellent communication and interpersonal skills (especially over the phone), great attention to detail, a passion for customer service, and a strong understanding of our company's value-focused approach. This position is fully remote and you can reside in any geographic location but you must be able to work 8-5 PST hours. Duties and Responsibilities:
Answers 100% of incoming phone calls, providing a warm and friendly first impression Qualifies prospective clients Answers basic questions about Good Life and services offered Manages & updates CRM database with new leads Schedules and secures appointments with new leads Coordinates and confirms appointments, while efficiently handling cancellations and reschedule requests for Business Development Managers Conducts outbound calls to prospective clients with the goal of booking appointments with Business Development Managers All other duties as assigned Skills and Qualifications:
Proven experience in a customer facing role A passion for providing exceptional customer service English proficiency Ability to create a welcoming environment on all phone calls Excellent communication and interpersonal skills, with the ability to build strong relationships with clients and colleagues Strong organizational skills, with the ability to manage multiple tasks and priorities simultaneously Strong internet, speed must be a minimum of 50 Mbps Proficiency in Google Suite A willingness to learn and develop new skills and knowledge An understanding of and a commitment to our company's value-focused approach Experience in similar role Hourly Rate: $8 - $9 per hour KPI’s:
100% of inbound calls answered Number of inbound and outbound calls handled Discovery calls booked from both inbound and outbound efforts Show rates for scheduled discovery calls Conversion rates from discovery calls to closed sales Contribution to overall appointment-to-close success for the Business Development team EEO Statement:
Good Life Property Management is an Equal Employment Opportunity employer. We are committed to providing a workplace free from unlawful discrimination in any of our programs or activities. We do not discriminate based on race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity or expression, or any other basis prohibited by applicable law. Additionally, our organization participates in E-Verify. To learn more about E-Verify, including your rights and responsibilities, please visit:
. Seniority level
Entry level Employment type
Full-time Job function
Sales, General Business, and Education Industries
Wireless Services, Telecommunications, and Communications Equipment Manufacturing
#J-18808-Ljbffr
This advertiser has chosen not to accept applicants from your region.
3
Client Services Coordinator - Property Management
Seri Kembangan
Good Life Property Management
Posted 1 day ago
Job Viewed
Job Description
Client Services Coordinator - Property Management
Good Life Property Management is seeking a Client Services Coordinator who is passionate about providing value to prospective customers. As the first point of contact, the Client Services Coordinator plays a vital role in creating a positive and welcoming environment for all prospective clients and other callers. The ideal candidate will have excellent communication and interpersonal skills (especially over the phone), great attention to detail, a passion for customer service, and a strong understanding of our company's value-focused approach. This position is fully remote and you can reside in any geographic location but you must be able to work 8-5 PST hours. Duties and Responsibilities:
Answers 100% of incoming phone calls, providing a warm and friendly first impression Qualifies prospective clients Answers basic questions about Good Life and services offered Manages & updates CRM database with new leads Schedules and secures appointments with new leads Coordinates and confirms appointments, while efficiently handling cancellations and reschedule requests for Business Development Managers Conducts outbound calls to prospective clients with the goal of booking appointments with Business Development Managers All other duties as assigned Skills and Qualifications:
Proven experience in a customer facing role A passion for providing exceptional customer service English proficiency Ability to create a welcoming environment on all phone calls Excellent communication and interpersonal skills, with the ability to build strong relationships with clients and colleagues Strong organizational skills, with the ability to manage multiple tasks and priorities simultaneously Strong internet, speed must be a minimum of 50 Mbps Proficiency in Google Suite A willingness to learn and develop new skills and knowledge An understanding of and a commitment to our company's value-focused approach Experience in similar role Hourly Rate: $8 - $9 per hour KPI’s:
100% of inbound calls answered Number of inbound and outbound calls handled Discovery calls booked from both inbound and outbound efforts Show rates for scheduled discovery calls Conversion rates from discovery calls to closed sales Contribution to overall appointment-to-close success for the Business Development team EEO Statement:
Good Life Property Management is an Equal Employment Opportunity employer. We are committed to providing a workplace free from unlawful discrimination in any of our programs or activities. We do not discriminate based on race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity or expression, or any other basis prohibited by applicable law. Additionally, our organization participates in E-Verify. To learn more about E-Verify, including your rights and responsibilities, please visit:
. Seniority level
Entry level Employment type
Full-time Job function
Sales, General Business, and Education Industries
Wireless Services, Telecommunications, and Communications Equipment Manufacturing
#J-18808-Ljbffr
Good Life Property Management is seeking a Client Services Coordinator who is passionate about providing value to prospective customers. As the first point of contact, the Client Services Coordinator plays a vital role in creating a positive and welcoming environment for all prospective clients and other callers. The ideal candidate will have excellent communication and interpersonal skills (especially over the phone), great attention to detail, a passion for customer service, and a strong understanding of our company's value-focused approach. This position is fully remote and you can reside in any geographic location but you must be able to work 8-5 PST hours. Duties and Responsibilities:
Answers 100% of incoming phone calls, providing a warm and friendly first impression Qualifies prospective clients Answers basic questions about Good Life and services offered Manages & updates CRM database with new leads Schedules and secures appointments with new leads Coordinates and confirms appointments, while efficiently handling cancellations and reschedule requests for Business Development Managers Conducts outbound calls to prospective clients with the goal of booking appointments with Business Development Managers All other duties as assigned Skills and Qualifications:
Proven experience in a customer facing role A passion for providing exceptional customer service English proficiency Ability to create a welcoming environment on all phone calls Excellent communication and interpersonal skills, with the ability to build strong relationships with clients and colleagues Strong organizational skills, with the ability to manage multiple tasks and priorities simultaneously Strong internet, speed must be a minimum of 50 Mbps Proficiency in Google Suite A willingness to learn and develop new skills and knowledge An understanding of and a commitment to our company's value-focused approach Experience in similar role Hourly Rate: $8 - $9 per hour KPI’s:
100% of inbound calls answered Number of inbound and outbound calls handled Discovery calls booked from both inbound and outbound efforts Show rates for scheduled discovery calls Conversion rates from discovery calls to closed sales Contribution to overall appointment-to-close success for the Business Development team EEO Statement:
Good Life Property Management is an Equal Employment Opportunity employer. We are committed to providing a workplace free from unlawful discrimination in any of our programs or activities. We do not discriminate based on race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity or expression, or any other basis prohibited by applicable law. Additionally, our organization participates in E-Verify. To learn more about E-Verify, including your rights and responsibilities, please visit:
. Seniority level
Entry level Employment type
Full-time Job function
Sales, General Business, and Education Industries
Wireless Services, Telecommunications, and Communications Equipment Manufacturing
#J-18808-Ljbffr
This advertiser has chosen not to accept applicants from your region.
4
Client Services Coordinator - Property Management
Port Klang
Good Life Property Management
Posted 5 days ago
Job Viewed
Job Description
Overview Good Life Property Management is seeking a Client Services Coordinator who is passionate about providing value to prospective customers. As the first point of contact, the Client Services Coordinator plays a vital role in creating a positive and welcoming environment for all prospective clients and other callers. As a Client Services Coordinator, you will be responsible for supporting our sales team by providing exceptional customer service and through various administrative tasks. The ideal candidate will have excellent communication and interpersonal skills (especially over the phone), great attention for detail, a passion for customer service, and a strong understanding of our company's value-focused approach. This position is fully remote and you can reside in any geographic location but you must be able to work 8-5 PST hours.
Duties and Responsibilities
Answers 100% of incoming phone calls, providing a warm and friendly first impression
Qualifies prospective clients
Answers basic questions about Good Life and services offered
Manages & updates CRM database with new leads
Schedules and secures appointments with new leads
Coordinates and confirms appointments, while efficiently handling cancellations and reschedule requests for Business Development Managers
Conducts outbound calls to prospective clients with the goal of booking appointments with Business Development Managers
All other duties as assigned.
Skills and Qualifications
Proven experience in a customer facing role
A passion for providing exceptional customer service
English proficiency
Ability to create a welcoming environment on all phone calls
Excellent communication and interpersonal skills, with the ability to build strong relationships with clients and colleagues
Strong organizational skills, with the ability to manage multiple tasks and priorities simultaneously
Strong internet, speed must be a minimum of 50 Mbps.
Proficiency in Google Suite
A willingness to learn and develop new skills and knowledge
An understanding of and a commitment to our company's value-focused approach
Experience in similar role
This position is fully remote and you can reside in any geographic location but you must be able to work 8-5PST hours
Hourly Rate: $8 - $9 per hour
KPIs
100% of inbound calls answered
Number of inbound and outbound calls handled.
Discovery calls booked from both inbound and outbound efforts.
Show rates for scheduled discovery calls.
Conversion rates from discovery calls to closed sales.
Contribution to overall appointment-to-close success for the Business Development team.
EEO Statement Good Life Property Management is an Equal Employment Opportunity employer. We are committed to providing a workplace free from unlawful discrimination in any of our programs or activities. We do not discriminate based on race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity or expression, or any other basis prohibited by applicable law.
Additionally, our organization participates in E-Verify. To learn more about E-Verify, including your rights and responsibilities, please visit:
Duties and Responsibilities
Answers 100% of incoming phone calls, providing a warm and friendly first impression
Qualifies prospective clients
Answers basic questions about Good Life and services offered
Manages & updates CRM database with new leads
Schedules and secures appointments with new leads
Coordinates and confirms appointments, while efficiently handling cancellations and reschedule requests for Business Development Managers
Conducts outbound calls to prospective clients with the goal of booking appointments with Business Development Managers
All other duties as assigned.
Skills and Qualifications
Proven experience in a customer facing role
A passion for providing exceptional customer service
English proficiency
Ability to create a welcoming environment on all phone calls
Excellent communication and interpersonal skills, with the ability to build strong relationships with clients and colleagues
Strong organizational skills, with the ability to manage multiple tasks and priorities simultaneously
Strong internet, speed must be a minimum of 50 Mbps.
Proficiency in Google Suite
A willingness to learn and develop new skills and knowledge
An understanding of and a commitment to our company's value-focused approach
Experience in similar role
This position is fully remote and you can reside in any geographic location but you must be able to work 8-5PST hours
Hourly Rate: $8 - $9 per hour
KPIs
100% of inbound calls answered
Number of inbound and outbound calls handled.
Discovery calls booked from both inbound and outbound efforts.
Show rates for scheduled discovery calls.
Conversion rates from discovery calls to closed sales.
Contribution to overall appointment-to-close success for the Business Development team.
EEO Statement Good Life Property Management is an Equal Employment Opportunity employer. We are committed to providing a workplace free from unlawful discrimination in any of our programs or activities. We do not discriminate based on race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity or expression, or any other basis prohibited by applicable law.
Additionally, our organization participates in E-Verify. To learn more about E-Verify, including your rights and responsibilities, please visit:
This advertiser has chosen not to accept applicants from your region.
5
Client Services Coordinator - Property Management
Seri Kembangan
Good Life Property Management
Posted 5 days ago
Job Viewed
Job Description
Overview Good Life Property Management is seeking a Client Services Coordinator who is passionate about providing value to prospective customers. As the first point of contact, the Client Services Coordinator plays a vital role in creating a positive and welcoming environment for all prospective clients and other callers. As a Client Services Coordinator, you will be responsible for supporting our sales team by providing exceptional customer service and through various administrative tasks. The ideal candidate will have excellent communication and interpersonal skills (especially over the phone), great attention for detail, a passion for customer service, and a strong understanding of our company's value-focused approach. This position is fully remote and you can reside in any geographic location but you must be able to work 8-5 PST hours.
Duties and Responsibilities
Answers 100% of incoming phone calls, providing a warm and friendly first impression
Qualifies prospective clients
Answers basic questions about Good Life and services offered
Manages & updates CRM database with new leads
Schedules and secures appointments with new leads
Coordinates and confirms appointments, while efficiently handling cancellations and reschedule requests for Business Development Managers
Conducts outbound calls to prospective clients with the goal of booking appointments with Business Development Managers
All other duties as assigned.
Skills and Qualifications
Proven experience in a customer facing role
A passion for providing exceptional customer service
English proficiency
Ability to create a welcoming environment on all phone calls
Excellent communication and interpersonal skills, with the ability to build strong relationships with clients and colleagues
Strong organizational skills, with the ability to manage multiple tasks and priorities simultaneously
Strong internet, speed must be a minimum of 50 Mbps.
Proficiency in Google Suite
A willingness to learn and develop new skills and knowledge
An understanding of and a commitment to our company's value-focused approach
Experience in similar role
This position is fully remote and you can reside in any geographic location but you must be able to work 8-5PST hours
Hourly Rate: $8 - $9 per hour
KPIs
100% of inbound calls answered
Number of inbound and outbound calls handled.
Discovery calls booked from both inbound and outbound efforts.
Show rates for scheduled discovery calls.
Conversion rates from discovery calls to closed sales.
Contribution to overall appointment-to-close success for the Business Development team.
EEO Statement Good Life Property Management is an Equal Employment Opportunity employer. We are committed to providing a workplace free from unlawful discrimination in any of our programs or activities. We do not discriminate based on race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity or expression, or any other basis prohibited by applicable law.
Additionally, our organization participates in E-Verify. To learn more about E-Verify, including your rights and responsibilities, please visit:
Duties and Responsibilities
Answers 100% of incoming phone calls, providing a warm and friendly first impression
Qualifies prospective clients
Answers basic questions about Good Life and services offered
Manages & updates CRM database with new leads
Schedules and secures appointments with new leads
Coordinates and confirms appointments, while efficiently handling cancellations and reschedule requests for Business Development Managers
Conducts outbound calls to prospective clients with the goal of booking appointments with Business Development Managers
All other duties as assigned.
Skills and Qualifications
Proven experience in a customer facing role
A passion for providing exceptional customer service
English proficiency
Ability to create a welcoming environment on all phone calls
Excellent communication and interpersonal skills, with the ability to build strong relationships with clients and colleagues
Strong organizational skills, with the ability to manage multiple tasks and priorities simultaneously
Strong internet, speed must be a minimum of 50 Mbps.
Proficiency in Google Suite
A willingness to learn and develop new skills and knowledge
An understanding of and a commitment to our company's value-focused approach
Experience in similar role
This position is fully remote and you can reside in any geographic location but you must be able to work 8-5PST hours
Hourly Rate: $8 - $9 per hour
KPIs
100% of inbound calls answered
Number of inbound and outbound calls handled.
Discovery calls booked from both inbound and outbound efforts.
Show rates for scheduled discovery calls.
Conversion rates from discovery calls to closed sales.
Contribution to overall appointment-to-close success for the Business Development team.
EEO Statement Good Life Property Management is an Equal Employment Opportunity employer. We are committed to providing a workplace free from unlawful discrimination in any of our programs or activities. We do not discriminate based on race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity or expression, or any other basis prohibited by applicable law.
Additionally, our organization participates in E-Verify. To learn more about E-Verify, including your rights and responsibilities, please visit:
This advertiser has chosen not to accept applicants from your region.
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6
Client Services Coordinator - Property Management
Cyberjaya
Good Life Property Management
Posted 5 days ago
Job Viewed
Job Description
Overview Good Life Property Management is seeking a Client Services Coordinator who is passionate about providing value to prospective customers. As the first point of contact, the Client Services Coordinator plays a vital role in creating a positive and welcoming environment for all prospective clients and other callers. As a Client Services Coordinator, you will be responsible for supporting our sales team by providing exceptional customer service and through various administrative tasks. The ideal candidate will have excellent communication and interpersonal skills (especially over the phone), great attention for detail, a passion for customer service, and a strong understanding of our company's value-focused approach. This position is fully remote and you can reside in any geographic location but you must be able to work 8-5 PST hours.
Duties and Responsibilities
Answers 100% of incoming phone calls, providing a warm and friendly first impression
Qualifies prospective clients
Answers basic questions about Good Life and services offered
Manages & updates CRM database with new leads
Schedules and secures appointments with new leads
Coordinates and confirms appointments, while efficiently handling cancellations and reschedule requests for Business Development Managers
Conducts outbound calls to prospective clients with the goal of booking appointments with Business Development Managers
All other duties as assigned.
Skills and Qualifications
Proven experience in a customer facing role
A passion for providing exceptional customer service
English proficiency
Ability to create a welcoming environment on all phone calls
Excellent communication and interpersonal skills, with the ability to build strong relationships with clients and colleagues
Strong organizational skills, with the ability to manage multiple tasks and priorities simultaneously
Strong internet, speed must be a minimum of 50 Mbps.
Proficiency in Google Suite
A willingness to learn and develop new skills and knowledge
An understanding of and a commitment to our company's value-focused approach
Experience in similar role
This position is fully remote and you can reside in any geographic location but you must be able to work 8-5PST hours
Hourly Rate: $8 - $9 per hour
KPIs
100% of inbound calls answered
Number of inbound and outbound calls handled.
Discovery calls booked from both inbound and outbound efforts.
Show rates for scheduled discovery calls.
Conversion rates from discovery calls to closed sales.
Contribution to overall appointment-to-close success for the Business Development team.
EEO Statement Good Life Property Management is an Equal Employment Opportunity employer. We are committed to providing a workplace free from unlawful discrimination in any of our programs or activities. We do not discriminate based on race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity or expression, or any other basis prohibited by applicable law.
Additionally, our organization participates in E-Verify. To learn more about E-Verify, including your rights and responsibilities, please visit:
Duties and Responsibilities
Answers 100% of incoming phone calls, providing a warm and friendly first impression
Qualifies prospective clients
Answers basic questions about Good Life and services offered
Manages & updates CRM database with new leads
Schedules and secures appointments with new leads
Coordinates and confirms appointments, while efficiently handling cancellations and reschedule requests for Business Development Managers
Conducts outbound calls to prospective clients with the goal of booking appointments with Business Development Managers
All other duties as assigned.
Skills and Qualifications
Proven experience in a customer facing role
A passion for providing exceptional customer service
English proficiency
Ability to create a welcoming environment on all phone calls
Excellent communication and interpersonal skills, with the ability to build strong relationships with clients and colleagues
Strong organizational skills, with the ability to manage multiple tasks and priorities simultaneously
Strong internet, speed must be a minimum of 50 Mbps.
Proficiency in Google Suite
A willingness to learn and develop new skills and knowledge
An understanding of and a commitment to our company's value-focused approach
Experience in similar role
This position is fully remote and you can reside in any geographic location but you must be able to work 8-5PST hours
Hourly Rate: $8 - $9 per hour
KPIs
100% of inbound calls answered
Number of inbound and outbound calls handled.
Discovery calls booked from both inbound and outbound efforts.
Show rates for scheduled discovery calls.
Conversion rates from discovery calls to closed sales.
Contribution to overall appointment-to-close success for the Business Development team.
EEO Statement Good Life Property Management is an Equal Employment Opportunity employer. We are committed to providing a workplace free from unlawful discrimination in any of our programs or activities. We do not discriminate based on race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity or expression, or any other basis prohibited by applicable law.
Additionally, our organization participates in E-Verify. To learn more about E-Verify, including your rights and responsibilities, please visit:
This advertiser has chosen not to accept applicants from your region.
7
Remote - Client Service Representative (Customer Services)
Port Klang
The Credit Pros Intl
Posted 3 days ago
Job Viewed
Job Description
Overview
Join The Credit Pros for a 100% FULL-TIME REMOTE OPPORTUNITY:
Unlock Your Potential in the Thriving Credit Industry!
Are you ready to take your career to new heights? At The Credit Pros, we believe that unique perspectives drive innovation and success. We're seeking talented individuals who are passionate, eager to learn, and thrive on fresh challenges. If you're ready to join a team that works hard and plays hard, look no further – you're destined to be a future TCP employee.
About UsThe Credit Pros is a national leader in credit repair, dedicated to helping clients eliminate negative, inaccurate, outdated, and erroneous items from their credit reports. Our mission extends beyond repair – we educate clients on how the credit system works and empower them to proactively improve their financial well-being. As an Inc. 5000 company, we're at the forefront of industry growth, committed to building an exceptional organization that positively impacts the lives of both our clients and employees. Our dedication to excellence has earned us recognition as one of Inc. Magazine's top 50 places to work and a prestigious Smart CEO Magazine Corporate Culture Award.
SummaryAs a client service representative, you’ll play a pivotal role in driving our client satisfaction and revenue leading into retention and revenue growth objectives. You will be providing phone-based support to customers from the comfort of your home! You will help resolve and escalate product & platform issues and answer account and billing questions. You will be using your communication skills and customer first mindset to empathetically collaborate with TCP’s customers to solve their issues.
What you’ll be doing- Respond to customer inquiries and requests over the phone, email and chat based on SOPs
- Utilize TCP’s tech tools suite (Microsoft Suite, Salesforce, ZOHO, Hodu) in day-to-day operations
- Escalate and distribute customer issues to relevant departments as per guidelines
- Record, review and follow-up on requests and resolutions
- Investigate and research solutions
- Update customer records during conversations
- Meet and exceed quantitative metrics and KPIs including client facing time, call quality and occupancy
- Start Date: October 13, 2025
- Technological Requirements: Dedicated home workspace needed; equipment details will be sent via email during the interview process.
- Work Schedule: 5 days a week, 40 hours/week, 9 hour shift with 1 hour of unpaid break (09:00 AM to 09:00 PM Eastern Time) Monday to Friday & Saturday post training
- Experience & Knowledge: 1-2 years' experience of customer services, collections & retention in USA based B2C focused financial and banking services industry
- Traits & Behaviour: Problem solver, customer centric, excellent communication skills and solution-oriented mindset
- An opportunity to become a part of leading US based credit repair service provider
- Fulltime-Permanent role
- 100% Remote Work + Great Work Environment
- Base Salary: $4/hr
- Employee development, Management training, coaching & upskilling.
- Flexible Accruing Paid Time Off
- Company Holidays
- Birthday Time Off
- Eligible for health benefits after one (01) year of association
At The Credit Pros, we foster an inclusive environment that welcomes applicants from all backgrounds, regardless of race, gender, orientation, gender identity or expression, economic class, color, ability, disability, age, religious beliefs or disbeliefs, or status. We believe that everyone deserves equal opportunities to grow and succeed.
#J-18808-Ljbffr
This advertiser has chosen not to accept applicants from your region.
8
Remote - Client Service Representative (Customer Services)
Port Klang
The Credit Pros Intl
Posted 5 days ago
Job Viewed
Job Description
Overview
Join The Credit Pros for a 100% FULL-TIME REMOTE OPPORTUNITY: Unlock Your Potential in the Thriving Credit Industry! Are you ready to take your career to new heights? At The Credit Pros, we believe that unique perspectives drive innovation and success. We're seeking talented individuals who are passionate, eager to learn, and thrive on fresh challenges. If you're ready to join a team that works hard and plays hard, look no further – you're destined to be a future TCP employee. About Us
The Credit Pros is a national leader in credit repair, dedicated to helping clients eliminate negative, inaccurate, outdated, and erroneous items from their credit reports. Our mission extends beyond repair – we educate clients on how the credit system works and empower them to proactively improve their financial well-being. As an Inc. 5000 company, we're at the forefront of industry growth, committed to building an exceptional organization that positively impacts the lives of both our clients and employees. Our dedication to excellence has earned us recognition as one of Inc. Magazine's top 50 places to work and a prestigious Smart CEO Magazine Corporate Culture Award. Summary
As a client service representative, you’ll play a pivotal role in driving our client satisfaction and revenue leading into retention and revenue growth objectives. You will be providing phone-based support to customers from the comfort of your home! You will help resolve and escalate product & platform issues and answer account and billing questions. You will be using your communication skills and customer first mindset to empathetically collaborate with TCP’s customers to solve their issues. What you’ll be doing
Respond to customer inquiries and requests over the phone, email and chat based on SOPs Utilize TCP’s tech tools suite (Microsoft Suite, Salesforce, ZOHO, Hodu) in day-to-day operations Escalate and distribute customer issues to relevant departments as per guidelines Record, review and follow-up on requests and resolutions Investigate and research solutions Update customer records during conversations Meet and exceed quantitative metrics and KPIs including client facing time, call quality and occupancy What we are looking for
Start Date:
October 13, 2025 Technological Requirements:
Dedicated home workspace needed; equipment details will be sent via email during the interview process. Work Schedule:
5 days a week, 40 hours/week, 9 hour shift with 1 hour of unpaid break (09:00 AM to 09:00 PM Eastern Time) Monday to Friday & Saturday post training Experience & Knowledge:
1-2 years' experience of customer services, collections & retention in USA based B2C focused financial and banking services industry Traits & Behaviour:
Problem solver, customer centric, excellent communication skills and solution-oriented mindset What’s in it for you
An opportunity to become a part of leading US based credit repair service provider Fulltime-Permanent role 100% Remote Work + Great Work Environment Base Salary: $4/hr Employee development, Management training, coaching & upskilling. Flexible Accruing Paid Time Off Company Holidays Birthday Time Off Eligible for health benefits after one (01) year of association Join Our Team
At The Credit Pros, we foster an inclusive environment that welcomes applicants from all backgrounds, regardless of race, gender, orientation, gender identity or expression, economic class, color, ability, disability, age, religious beliefs or disbeliefs, or status. We believe that everyone deserves equal opportunities to grow and succeed.
#J-18808-Ljbffr
Join The Credit Pros for a 100% FULL-TIME REMOTE OPPORTUNITY: Unlock Your Potential in the Thriving Credit Industry! Are you ready to take your career to new heights? At The Credit Pros, we believe that unique perspectives drive innovation and success. We're seeking talented individuals who are passionate, eager to learn, and thrive on fresh challenges. If you're ready to join a team that works hard and plays hard, look no further – you're destined to be a future TCP employee. About Us
The Credit Pros is a national leader in credit repair, dedicated to helping clients eliminate negative, inaccurate, outdated, and erroneous items from their credit reports. Our mission extends beyond repair – we educate clients on how the credit system works and empower them to proactively improve their financial well-being. As an Inc. 5000 company, we're at the forefront of industry growth, committed to building an exceptional organization that positively impacts the lives of both our clients and employees. Our dedication to excellence has earned us recognition as one of Inc. Magazine's top 50 places to work and a prestigious Smart CEO Magazine Corporate Culture Award. Summary
As a client service representative, you’ll play a pivotal role in driving our client satisfaction and revenue leading into retention and revenue growth objectives. You will be providing phone-based support to customers from the comfort of your home! You will help resolve and escalate product & platform issues and answer account and billing questions. You will be using your communication skills and customer first mindset to empathetically collaborate with TCP’s customers to solve their issues. What you’ll be doing
Respond to customer inquiries and requests over the phone, email and chat based on SOPs Utilize TCP’s tech tools suite (Microsoft Suite, Salesforce, ZOHO, Hodu) in day-to-day operations Escalate and distribute customer issues to relevant departments as per guidelines Record, review and follow-up on requests and resolutions Investigate and research solutions Update customer records during conversations Meet and exceed quantitative metrics and KPIs including client facing time, call quality and occupancy What we are looking for
Start Date:
October 13, 2025 Technological Requirements:
Dedicated home workspace needed; equipment details will be sent via email during the interview process. Work Schedule:
5 days a week, 40 hours/week, 9 hour shift with 1 hour of unpaid break (09:00 AM to 09:00 PM Eastern Time) Monday to Friday & Saturday post training Experience & Knowledge:
1-2 years' experience of customer services, collections & retention in USA based B2C focused financial and banking services industry Traits & Behaviour:
Problem solver, customer centric, excellent communication skills and solution-oriented mindset What’s in it for you
An opportunity to become a part of leading US based credit repair service provider Fulltime-Permanent role 100% Remote Work + Great Work Environment Base Salary: $4/hr Employee development, Management training, coaching & upskilling. Flexible Accruing Paid Time Off Company Holidays Birthday Time Off Eligible for health benefits after one (01) year of association Join Our Team
At The Credit Pros, we foster an inclusive environment that welcomes applicants from all backgrounds, regardless of race, gender, orientation, gender identity or expression, economic class, color, ability, disability, age, religious beliefs or disbeliefs, or status. We believe that everyone deserves equal opportunities to grow and succeed.
#J-18808-Ljbffr
This advertiser has chosen not to accept applicants from your region.
9