What Jobs are available for Customer Relationship Management in Kuala Lumpur?
Showing 418 Customer Relationship Management jobs in Kuala Lumpur
Customer Relationship Management Executive
Kuala Lumpur, Kuala Lumpur
MHA Consultancy Services Sdn Bhd
Posted 10 days ago
Job Viewed
Job Description
Customer Relationship Management Executive
Overview
Customer Relationship Management Executive role with responsibilities centered on managing customer communications, providing exchange rate information, and maintaining client relationships. Responsibilities
Manage customer communication mainly via chat messaging, with occasional phone calls. Provide customers with accurate and up-to-date exchange rate information. Build and maintain strong relationships with clients to encourage repeat business and trust. Negotiate exchange rates with customers and obtain agreement before passing instructions to the relevant department for processing. Ensure transaction statements are prepared and delivered to clients in a timely manner. Forward finalized statements from the operations department to clients. Work closely with internal teams to ensure smooth and efficient processing of customer transactions. Maintain a professional, responsive, and customer-focused approach at all times. Qualifications
Minimum SPM or higher qualification. Strong communication and negotiation skills (Mandarin, Cantonese, and English preferred). We are seeking candidates proficient in Mandarin/Cantonese to effectively communicate with Mandarin/Cantonese-speaking clients. Customer Services experience is an advantage (fresh graduates are welcome to apply). High attention to detail, with the ability to manage rates and transaction information accurately. Good time-management and problem-solving skills. Comfortable working with chat-based communication. Immediate availability will be prioritized. Basic computer skills (Google Docs, Excel, Gmail, etc.). Willing to work on a rotating weekend schedule and perform overtime when required. Benefits
Attractive performance bonus (up to 4 digits monthly) Cash out unused annual leave Monthly transportation and parking allowance
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Overview
Customer Relationship Management Executive role with responsibilities centered on managing customer communications, providing exchange rate information, and maintaining client relationships. Responsibilities
Manage customer communication mainly via chat messaging, with occasional phone calls. Provide customers with accurate and up-to-date exchange rate information. Build and maintain strong relationships with clients to encourage repeat business and trust. Negotiate exchange rates with customers and obtain agreement before passing instructions to the relevant department for processing. Ensure transaction statements are prepared and delivered to clients in a timely manner. Forward finalized statements from the operations department to clients. Work closely with internal teams to ensure smooth and efficient processing of customer transactions. Maintain a professional, responsive, and customer-focused approach at all times. Qualifications
Minimum SPM or higher qualification. Strong communication and negotiation skills (Mandarin, Cantonese, and English preferred). We are seeking candidates proficient in Mandarin/Cantonese to effectively communicate with Mandarin/Cantonese-speaking clients. Customer Services experience is an advantage (fresh graduates are welcome to apply). High attention to detail, with the ability to manage rates and transaction information accurately. Good time-management and problem-solving skills. Comfortable working with chat-based communication. Immediate availability will be prioritized. Basic computer skills (Google Docs, Excel, Gmail, etc.). Willing to work on a rotating weekend schedule and perform overtime when required. Benefits
Attractive performance bonus (up to 4 digits monthly) Cash out unused annual leave Monthly transportation and parking allowance
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0
Customer Relationship Management Executive
Kuala Lumpur, Kuala Lumpur
MHA Consultancy Services Sdn Bhd
Posted 10 days ago
Job Viewed
Job Description
Customer Relationship Management Executive Join to apply for the
Customer Relationship Management Executive
role at
MHA Consultancy Services Sdn Bhd
Base pay range This range is provided by MHA Consultancy Services Sdn Bhd. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Job Responsibility
Manage customer communication mainly via chat messaging, with occasional phone calls.
Provide customers with accurate and up-to-date exchange rate information.
Build and maintain strong relationships with clients to encourage repeat business and trust.
Negotiate exchange rates with customers and obtain agreement before passing instructions to the relevant department for processing.
Ensure transaction statements are prepared and delivered to clients in a timely manner.
Forward finalized statements from the operations department to clients.
Work closely with internal teams to ensure smooth and efficient processing of customer transactions.
Maintain a professional, responsive, and customer-focused approach at all times.
Job Requirements
Minimum SPM or higher qualification.
Strong communication and negotiation skills (Mandarin, Cantonese, and English preferred). We are seeking candidates proficient in Mandarin/Cantonese to effectively communicate with Mandarin/Cantonese-speaking clients.
Customer Services experience is an advantage (fresh graduates are welcome to apply).
High attention to detail, with the ability to manage rates and transaction information accurately.
Good time-management and problem-solving skills.
Comfortable working with chat-based communication.
Immediate availability will be prioritized.
Basic computer skills (Google Docs, Excel, Gmail, etc.).
Willing to work on a rotating weekend schedule and perform overtime when required.
Job Benefits
Attractive performance bonus (up to 4 digits monthly)
Cash out unused annual leave
Monthly transportation and parking allowance
Seniority level
Entry level
Employment type
Full-time
Job function
Customer Service
Industries: Human Resources Services
Referrals increase your chances of interviewing at MHA Consultancy Services Sdn Bhd.
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Customer Relationship Management Executive
role at
MHA Consultancy Services Sdn Bhd
Base pay range This range is provided by MHA Consultancy Services Sdn Bhd. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Job Responsibility
Manage customer communication mainly via chat messaging, with occasional phone calls.
Provide customers with accurate and up-to-date exchange rate information.
Build and maintain strong relationships with clients to encourage repeat business and trust.
Negotiate exchange rates with customers and obtain agreement before passing instructions to the relevant department for processing.
Ensure transaction statements are prepared and delivered to clients in a timely manner.
Forward finalized statements from the operations department to clients.
Work closely with internal teams to ensure smooth and efficient processing of customer transactions.
Maintain a professional, responsive, and customer-focused approach at all times.
Job Requirements
Minimum SPM or higher qualification.
Strong communication and negotiation skills (Mandarin, Cantonese, and English preferred). We are seeking candidates proficient in Mandarin/Cantonese to effectively communicate with Mandarin/Cantonese-speaking clients.
Customer Services experience is an advantage (fresh graduates are welcome to apply).
High attention to detail, with the ability to manage rates and transaction information accurately.
Good time-management and problem-solving skills.
Comfortable working with chat-based communication.
Immediate availability will be prioritized.
Basic computer skills (Google Docs, Excel, Gmail, etc.).
Willing to work on a rotating weekend schedule and perform overtime when required.
Job Benefits
Attractive performance bonus (up to 4 digits monthly)
Cash out unused annual leave
Monthly transportation and parking allowance
Seniority level
Entry level
Employment type
Full-time
Job function
Customer Service
Industries: Human Resources Services
Referrals increase your chances of interviewing at MHA Consultancy Services Sdn Bhd.
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1
Customer Relationship Management Executive
Kuala Lumpur, Kuala Lumpur
Medivest
Posted 18 days ago
Job Viewed
Job Description
Customer Relationship Management Executive Date Published: 27 Aug, 2025
Date Closed: 26 Feb, 2026
Job Description Responsibilities:
Manage and maintain strong relationships with existing clients, ensuring their needs and expectations are consistently met
Serve as the main point of contact for customer inquiries, issues, and feedback, and ensure prompt resolution
Coordinate and support Business Development initiatives, including client meetings, presentations, and proposal preparation
Requirements:
Bachelor’s Degree in Finance, Business Administration, or related field
Minimum 1–2 years of experience in customer relations, sales support, or business development
We Welcome You to Join Our Team
Please fill up the form below.
* denotes a required field
Job applied for
Name *
E-mail *
Contact *
Preferred Department *
Deposit Resume *
(Please include recent personal photo in your resume. Maximum file size allowed for upload is 15MB.)
Please retype the number *
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Date Closed: 26 Feb, 2026
Job Description Responsibilities:
Manage and maintain strong relationships with existing clients, ensuring their needs and expectations are consistently met
Serve as the main point of contact for customer inquiries, issues, and feedback, and ensure prompt resolution
Coordinate and support Business Development initiatives, including client meetings, presentations, and proposal preparation
Requirements:
Bachelor’s Degree in Finance, Business Administration, or related field
Minimum 1–2 years of experience in customer relations, sales support, or business development
We Welcome You to Join Our Team
Please fill up the form below.
* denotes a required field
Job applied for
Name *
E-mail *
Contact *
Preferred Department *
Deposit Resume *
(Please include recent personal photo in your resume. Maximum file size allowed for upload is 15MB.)
Please retype the number *
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2
Customer Relationship Management Specialist
Kuala Lumpur, Kuala Lumpur
HCLTech
Posted 18 days ago
Job Viewed
Job Description
Customer Relationship Management Specialist
HCL Technologies Malaysia SDN BHD is seeking a motivated and talented Dynamics 365 Developer to join our team in Kuala Lumpur. This full-time position offers the opportunity to work on cutting-edge projects and collaborate with a dynamic team of professionals. What you'll be doing Development:
Develop and maintain custom solutions within the Dynamics 365 platform, including plugins, workflows, custom entities, and business process flows. System Customization & Configuration:
Customize and configure Dynamics CRM to meet business requirements, including forms, views, dashboards, and security roles. Support and maintenance:
Provide technical and troubleshooting support for both on-premises and cloud-based Dynamics CRM environments, addressing user issues and system defects. Integration:
Integrate Dynamics CRM with other internal and third-party systems using APIs, web services, and data migration tools. Data Management:
Manage data imports, exports, and migration processes to ensure data integrity and accuracy. Documentation:
Create and maintain technical documentation for new and existing solutions, configurations, and processes. What we're looking for Bachelor's or Master's degree in Information Technology. 6+ years of experience as a CRM Dynamics developer, with experience in supporting end-users. Proven experience in Microsoft Dynamics development and support, with an emphasis on cloud versions and understanding of on-premises ones. Power BI knowledge is a plus. Work experience in the Finance, Banking, or Insurance industry is preferred. Autonomy, proactivity, listening, and advising are soft skills that we will be vigilant on. We are an equal opportunities employer and welcome applications from all qualified candidates.
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HCL Technologies Malaysia SDN BHD is seeking a motivated and talented Dynamics 365 Developer to join our team in Kuala Lumpur. This full-time position offers the opportunity to work on cutting-edge projects and collaborate with a dynamic team of professionals. What you'll be doing Development:
Develop and maintain custom solutions within the Dynamics 365 platform, including plugins, workflows, custom entities, and business process flows. System Customization & Configuration:
Customize and configure Dynamics CRM to meet business requirements, including forms, views, dashboards, and security roles. Support and maintenance:
Provide technical and troubleshooting support for both on-premises and cloud-based Dynamics CRM environments, addressing user issues and system defects. Integration:
Integrate Dynamics CRM with other internal and third-party systems using APIs, web services, and data migration tools. Data Management:
Manage data imports, exports, and migration processes to ensure data integrity and accuracy. Documentation:
Create and maintain technical documentation for new and existing solutions, configurations, and processes. What we're looking for Bachelor's or Master's degree in Information Technology. 6+ years of experience as a CRM Dynamics developer, with experience in supporting end-users. Proven experience in Microsoft Dynamics development and support, with an emphasis on cloud versions and understanding of on-premises ones. Power BI knowledge is a plus. Work experience in the Finance, Banking, or Insurance industry is preferred. Autonomy, proactivity, listening, and advising are soft skills that we will be vigilant on. We are an equal opportunities employer and welcome applications from all qualified candidates.
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3
Customer Relationship Management (CRM) Analyst - 5 to 6 Years Experience
Kuala Lumpur, Kuala Lumpur
Foodle MY
Posted 13 days ago
Job Viewed
Job Description
Position Overview
The role will be primarily responsible for managing and optimizing the Customer Relationship Management (CRM) system across Foodle’s F&B operations. This includes maintaining data integrity, supporting CRM integrations with POS, e-commerce, and loyalty platforms, and providing actionable customer insights to drive targeted marketing, customer retention, and sales growth. The role also involves working closely with cross-functional teams to enhance the customer experience through data-driven decision-making and continuous improvement of CRM strategies and tools.
Key Responsibilities
CRM Platform Implementation & Support
Lead the configuration, rollout, and continuous improvement of the CRM platform across all customer touchpoints (e.g., e-commerce, mobile app, POS).
Ensure smooth integration of CRM systems with core business platforms including loyalty programs, order management systems, and third-party marketing tools.
Collaborate with internal teams and external vendors to troubleshoot platform issues, implement new features, and optimize performance.
Day-to-Day CRM Operations
Provide day-to-day support for CRM-related tools and campaign workflows, addressing data sync issues, segmentation errors, or message delivery failures.
Monitor campaign operations to ensure timely execution and minimize downtime or delays in customer communications, including availability during high-traffic periods (e.g., weekends, promotions).
Data Integration & Workflow Automation
Assist in building and maintaining automated workflows based on customer behaviors, transactions, and lifecycle stages to enhance engagement and retention.
Customer Data Infrastructure & Governance
Ensure CRM data integrity through rigorous monitoring, data hygiene practices, and compliance with data privacy regulations.
Support data security practices within the CRM system including user access control, encryption, and regular audits.
Documentation & Performance Reporting
Maintain thorough documentation of CRM architecture, campaign workflows, audience segments, and operational SOPs.
Prepare regular performance reports on CRM KPIs such as open rates, click-throughs, conversion, and churn to inform marketing and product strategies.
Requirements
Education & Experience
Bachelor’s degree in Data Science, Marketing Analytics, Business Intelligence, Information Systems, or a related discipline.
5 to 6 years of experience in a CRM Analyst role, with a proven track record of supporting customer engagement and marketing functions.
Experience in F&B, retail, or e-commerce industry is strongly preferred.
Seniority level
Associate
Employment type
Full-time
Job function
Marketing
Industries
Food and Beverage Services
Note: This description focuses on the role within Foodle’s CRM activities and does not include external postings or unrelated content.
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The role will be primarily responsible for managing and optimizing the Customer Relationship Management (CRM) system across Foodle’s F&B operations. This includes maintaining data integrity, supporting CRM integrations with POS, e-commerce, and loyalty platforms, and providing actionable customer insights to drive targeted marketing, customer retention, and sales growth. The role also involves working closely with cross-functional teams to enhance the customer experience through data-driven decision-making and continuous improvement of CRM strategies and tools.
Key Responsibilities
CRM Platform Implementation & Support
Lead the configuration, rollout, and continuous improvement of the CRM platform across all customer touchpoints (e.g., e-commerce, mobile app, POS).
Ensure smooth integration of CRM systems with core business platforms including loyalty programs, order management systems, and third-party marketing tools.
Collaborate with internal teams and external vendors to troubleshoot platform issues, implement new features, and optimize performance.
Day-to-Day CRM Operations
Provide day-to-day support for CRM-related tools and campaign workflows, addressing data sync issues, segmentation errors, or message delivery failures.
Monitor campaign operations to ensure timely execution and minimize downtime or delays in customer communications, including availability during high-traffic periods (e.g., weekends, promotions).
Data Integration & Workflow Automation
Assist in building and maintaining automated workflows based on customer behaviors, transactions, and lifecycle stages to enhance engagement and retention.
Customer Data Infrastructure & Governance
Ensure CRM data integrity through rigorous monitoring, data hygiene practices, and compliance with data privacy regulations.
Support data security practices within the CRM system including user access control, encryption, and regular audits.
Documentation & Performance Reporting
Maintain thorough documentation of CRM architecture, campaign workflows, audience segments, and operational SOPs.
Prepare regular performance reports on CRM KPIs such as open rates, click-throughs, conversion, and churn to inform marketing and product strategies.
Requirements
Education & Experience
Bachelor’s degree in Data Science, Marketing Analytics, Business Intelligence, Information Systems, or a related discipline.
5 to 6 years of experience in a CRM Analyst role, with a proven track record of supporting customer engagement and marketing functions.
Experience in F&B, retail, or e-commerce industry is strongly preferred.
Seniority level
Associate
Employment type
Full-time
Job function
Marketing
Industries
Food and Beverage Services
Note: This description focuses on the role within Foodle’s CRM activities and does not include external postings or unrelated content.
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4
Customer Service
Kuala Lumpur, Kuala Lumpur
TDCX
Posted today
Job Viewed
Job Description
TDCX Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia Join to apply for the
Customer Service
role at
TDCX .
Get AI‑powered advice on this job and more exclusive features.
Do you aspire to have a rewarding career where you can thrive, grow, and achieve your career aspirations? Unlock your full potential at work with TDCX, a leading global BPO company.
Work with the world’s most loved brands and connect with inspiring, diverse people. Join our team and begin your journey to #BeMore!
#BeMore Top reasons to work with TDCX
Attractive remuneration and great perks
Comprehensive medical, insurance, and social security coverage
World‑class workspaces
Engaging activities and recognition programs
Strong learning and development plans for your career growth
Positive culture for you to #BeMore at work
Easy‑to‑access location with direct public transport links
Flexible working arrangements
Coaching and mentoring from experts in your field
Join a global company, winner of hundreds of industry awards
What is your mission?
Handle general or nutrition enquiries, feedbacks and provide resolutions to consumers over the phone, via social media, emails and live chat.
Perform outbound calls to follow up on consumers enquiries and to provide resolutions or update.
Follow up on consumer’s queries in a timely manner.
Attend and meet all the key responsibilities within the required turnaround time set forth by the Company.
Any other duties and responsibilities that may be assigned to you by the management from time to time, within your category of employment in the organization and for the effective implementation, maintenance and continual improvement of the Quality Management System of TDCX.
Who are we looking for?
Candidate must possess at least a Advanced/Higher/Graduate Diploma, Bachelor’s Degree, Post Graduate Diploma, Professional Degree in Nutrition or relevant field.
Preferably with 2 years of working experience in relevant field is ideal for this position. However, fresh graduates are welcome to apply.
Possesses a strong attention to detail.
Ability to work with a flexible schedule, including shifts when and as required.
Experience in customer service or contact centre is considered an added advantage
Possesses excellent telephone etiquette and the ability to provide excellent service to customers.
Excellent verbal and written communication skills in English and the language of the supporting market.
About TDCX Singapore‑headquartered TDCX is a leading global business process outsourcing (BPO) company that provides customer experience (CX) solutions, sales and digital marketing services, and content moderation for clients across various industries. These include digital advertising and social media, e‑commerce, fintech, gaming, healthtech, media, technology and, travel and hospitality.
With a focus on helping companies enable the future, TDCX’s smart, scalable approach—driven by innovation and operational precision—positions it as a key partner for companies targeting tangible outcomes. With more than 20,000 employees across 39 locations worldwide, TDCX provides its clients with comprehensive coverage in Asia, Europe and the United States. For more information, please visit level
Entry level
Employment type
Full‑time
Job function
Customer Service
Industries
Outsourcing and Offshoring Consulting
#J-18808-Ljbffr
Customer Service
role at
TDCX .
Get AI‑powered advice on this job and more exclusive features.
Do you aspire to have a rewarding career where you can thrive, grow, and achieve your career aspirations? Unlock your full potential at work with TDCX, a leading global BPO company.
Work with the world’s most loved brands and connect with inspiring, diverse people. Join our team and begin your journey to #BeMore!
#BeMore Top reasons to work with TDCX
Attractive remuneration and great perks
Comprehensive medical, insurance, and social security coverage
World‑class workspaces
Engaging activities and recognition programs
Strong learning and development plans for your career growth
Positive culture for you to #BeMore at work
Easy‑to‑access location with direct public transport links
Flexible working arrangements
Coaching and mentoring from experts in your field
Join a global company, winner of hundreds of industry awards
What is your mission?
Handle general or nutrition enquiries, feedbacks and provide resolutions to consumers over the phone, via social media, emails and live chat.
Perform outbound calls to follow up on consumers enquiries and to provide resolutions or update.
Follow up on consumer’s queries in a timely manner.
Attend and meet all the key responsibilities within the required turnaround time set forth by the Company.
Any other duties and responsibilities that may be assigned to you by the management from time to time, within your category of employment in the organization and for the effective implementation, maintenance and continual improvement of the Quality Management System of TDCX.
Who are we looking for?
Candidate must possess at least a Advanced/Higher/Graduate Diploma, Bachelor’s Degree, Post Graduate Diploma, Professional Degree in Nutrition or relevant field.
Preferably with 2 years of working experience in relevant field is ideal for this position. However, fresh graduates are welcome to apply.
Possesses a strong attention to detail.
Ability to work with a flexible schedule, including shifts when and as required.
Experience in customer service or contact centre is considered an added advantage
Possesses excellent telephone etiquette and the ability to provide excellent service to customers.
Excellent verbal and written communication skills in English and the language of the supporting market.
About TDCX Singapore‑headquartered TDCX is a leading global business process outsourcing (BPO) company that provides customer experience (CX) solutions, sales and digital marketing services, and content moderation for clients across various industries. These include digital advertising and social media, e‑commerce, fintech, gaming, healthtech, media, technology and, travel and hospitality.
With a focus on helping companies enable the future, TDCX’s smart, scalable approach—driven by innovation and operational precision—positions it as a key partner for companies targeting tangible outcomes. With more than 20,000 employees across 39 locations worldwide, TDCX provides its clients with comprehensive coverage in Asia, Europe and the United States. For more information, please visit level
Entry level
Employment type
Full‑time
Job function
Customer Service
Industries
Outsourcing and Offshoring Consulting
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5
Customer Service
Kuala Lumpur, Kuala Lumpur
BABY PANDA SDN BHD
Posted 4 days ago
Job Viewed
Job Description
Support the unit head in ensuring the department runs effectively and efficiently. Carry out tasks in accordance with the policies, procedures, and guidelines in a timely and accurate manner. Manage large amounts of messaging through social media. Build sustainable relationships and trust with customer accounts through open and interactive communication. Provide accurate, valid, and complete information. Keep records of customer interactions, process customer accounts, and file documents. Take the extra mile to engage with customers. Prepare and submit reports as required on a timely basis. What We’re Looking For:
Possess Bachelor of Degree/Diploma in any field and fresh grads are welcome to join us. Strong communication and interpersonal skills. Excellent communication, presentation, and customer relationship skills. Good command of written and spoken English and Bahasa Malaysia. Customer orientation and ability to respond to different types of characters. Willing to learn/ Good attitude. Job Requirements and Application
To apply, please answer the following questions: Which of the following statements best describes your right to work in Malaysia? What's your expected monthly basic salary? Which of the following types of qualifications do you have? How many years' experience do you have as a Customer Service Role? Do you have customer service experience? Which of the following languages are you fluent in?
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Possess Bachelor of Degree/Diploma in any field and fresh grads are welcome to join us. Strong communication and interpersonal skills. Excellent communication, presentation, and customer relationship skills. Good command of written and spoken English and Bahasa Malaysia. Customer orientation and ability to respond to different types of characters. Willing to learn/ Good attitude. Job Requirements and Application
To apply, please answer the following questions: Which of the following statements best describes your right to work in Malaysia? What's your expected monthly basic salary? Which of the following types of qualifications do you have? How many years' experience do you have as a Customer Service Role? Do you have customer service experience? Which of the following languages are you fluent in?
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6
Customer Service
Kuala Lumpur, Kuala Lumpur
Hirehub Management Sdn. Bhd.
Posted 18 days ago
Job Viewed
Job Description
This company is an aesthetic clinic licensed under the Ministry of Health Malaysia (Kementerian Kesihatan Malaysia, KKM). As a rapidly growing and developing organization, they have ambitious plans to expand their presence across Malaysia. Leveraging advanced technology, the clinic offers high-end services to its customers. This newly established clinic is located in Bangsar, Kuala Lumpur. Job Responsibilities: Provide excellent customer service to clients in person, over the phone, and via email.
Schedule appointments and consultations, ensuring accuracy and efficiency.
Greet clients upon arrival and ensure they feel welcome and comfortable.
Assist clients with product selection, providing information on features, benefits, and usage.
Process transactions accurately and efficiently, including cash, credit card, and electronic payments.
Maintain cleanliness and organization of the reception and waiting areas.
Answer inquiries and address concerns promptly and professionally.
Assist with administrative tasks such as filing, data entry, and inventory management.
Collaborate with other team members to ensure a smooth and seamless customer experience.
Promote and upsell additional products and services to clients as appropriate.
Job Requirements:
High school diploma or equivalent; additional education or training in customer service is a plus.
Proven experience in a customer service role, preferably in the aesthetic industry.
Excellent communication and interpersonal skills, with a friendly and professional demeanor.
Strong organizational and multitasking abilities, with keen attention to detail.
Ability to work effectively in a fast-paced environment and remain calm under pressure.
Proficiency in computer skills, including MS Office and appointment scheduling software.
Knowledge of aesthetic treatments, products, and procedures is desirable.
Willingness to learn and adapt to new technologies and procedures.
Ability to maintain confidentiality and handle sensitive information with discretion.
Flexibility to work evenings, weekends, and holidays as needed.
Commission and discounts for in-house aesthetic services
#J-18808-Ljbffr
Schedule appointments and consultations, ensuring accuracy and efficiency.
Greet clients upon arrival and ensure they feel welcome and comfortable.
Assist clients with product selection, providing information on features, benefits, and usage.
Process transactions accurately and efficiently, including cash, credit card, and electronic payments.
Maintain cleanliness and organization of the reception and waiting areas.
Answer inquiries and address concerns promptly and professionally.
Assist with administrative tasks such as filing, data entry, and inventory management.
Collaborate with other team members to ensure a smooth and seamless customer experience.
Promote and upsell additional products and services to clients as appropriate.
Job Requirements:
High school diploma or equivalent; additional education or training in customer service is a plus.
Proven experience in a customer service role, preferably in the aesthetic industry.
Excellent communication and interpersonal skills, with a friendly and professional demeanor.
Strong organizational and multitasking abilities, with keen attention to detail.
Ability to work effectively in a fast-paced environment and remain calm under pressure.
Proficiency in computer skills, including MS Office and appointment scheduling software.
Knowledge of aesthetic treatments, products, and procedures is desirable.
Willingness to learn and adapt to new technologies and procedures.
Ability to maintain confidentiality and handle sensitive information with discretion.
Flexibility to work evenings, weekends, and holidays as needed.
Commission and discounts for in-house aesthetic services
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This advertiser has chosen not to accept applicants from your region.
7
Customer Service
Kuala Lumpur, Kuala Lumpur
TDCX
Posted 18 days ago
Job Viewed
Job Description
TDCX Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
Get AI-powered advice on this job and more exclusive features.
Do you aspire to have a rewarding career where you can thrive, grow, and achieve your career aspirations? Unlock your full potential at work with TDCX, a leading global BPO company.
Work with the world’s most loved brands and connect with inspiring, diverse people. Join our team and begin your journey to #BeMore!
#BeMore
Top reasons to work with TDCX
Attractive remuneration and great perks
Comprehensive medical, insurance, and social security coverage
World-class workspaces
Engaging activities and recognition programs
Strong learning and development plans for your career growth
Positive culture for you to #BeMore at work
Easy-to-access location with direct public transport links
Flexible working arrangements
Coaching and mentoring from experts in your field
Join a global company, winner of hundreds of industry awards
What is your mission?
Handle general or nutrition enquiries, feedbacks and provide resolutions to consumers over the phone, via social media, emails and live chat.
Perform outbound calls to follow up on consumers enquiries and to provide resolutions or update.
Follow up on consumer’s queries in a timely manner.
Attend and meet all the key responsibilities within the required turnaround time set forth by the Company.
Any other duties and responsibilities that may be assigned to you by the management from time to time, within your category of employment in the organization and for the effective implementation, maintenance and continual improvement of the Quality Management System of TDCX.
Who are we looking for?
Candidate must possess at least a Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree in Nutrition or relevant field.
Preferably with 2 years of working experience in relevant field is ideal for this position. However, fresh graduates are welcome to apply.
Possesses a strong attention to detail.
Ability to work with a flexible schedule, including shifts when and as required.
Experience in customer service or contact centre is considered an added advantage
Possesses excellent telephone etiquette and the ability to provide excellent service to customers.
Excellent verbal and written communication skills in English and the language of the supporting market.
About TDCX Singapore-headquartered TDCX is a leading global business process outsourcing (BPO) company that provides customer experience (CX) solutions, sales and digital marketing services, and content moderation for clients across various industries. These include digital advertising and social media, e-commerce, fintech, gaming, healthtech, media, technology and, travel and hospitality.
With a focus on helping companies enable the future, TDCX’s smart, scalable approach—driven by innovation and operational precision—positions it as a key partner for companies targeting tangible outcomes. With more than 20,000 employees across 39 locations worldwide, TDCX provides its clients with comprehensive coverage in Asia, Europe and the United States. For more information, please visit level
Entry level
Employment type
Full-time
Job function
Customer Service
Industries
Outsourcing and Offshoring Consulting
#J-18808-Ljbffr
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Do you aspire to have a rewarding career where you can thrive, grow, and achieve your career aspirations? Unlock your full potential at work with TDCX, a leading global BPO company.
Work with the world’s most loved brands and connect with inspiring, diverse people. Join our team and begin your journey to #BeMore!
#BeMore
Top reasons to work with TDCX
Attractive remuneration and great perks
Comprehensive medical, insurance, and social security coverage
World-class workspaces
Engaging activities and recognition programs
Strong learning and development plans for your career growth
Positive culture for you to #BeMore at work
Easy-to-access location with direct public transport links
Flexible working arrangements
Coaching and mentoring from experts in your field
Join a global company, winner of hundreds of industry awards
What is your mission?
Handle general or nutrition enquiries, feedbacks and provide resolutions to consumers over the phone, via social media, emails and live chat.
Perform outbound calls to follow up on consumers enquiries and to provide resolutions or update.
Follow up on consumer’s queries in a timely manner.
Attend and meet all the key responsibilities within the required turnaround time set forth by the Company.
Any other duties and responsibilities that may be assigned to you by the management from time to time, within your category of employment in the organization and for the effective implementation, maintenance and continual improvement of the Quality Management System of TDCX.
Who are we looking for?
Candidate must possess at least a Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree in Nutrition or relevant field.
Preferably with 2 years of working experience in relevant field is ideal for this position. However, fresh graduates are welcome to apply.
Possesses a strong attention to detail.
Ability to work with a flexible schedule, including shifts when and as required.
Experience in customer service or contact centre is considered an added advantage
Possesses excellent telephone etiquette and the ability to provide excellent service to customers.
Excellent verbal and written communication skills in English and the language of the supporting market.
About TDCX Singapore-headquartered TDCX is a leading global business process outsourcing (BPO) company that provides customer experience (CX) solutions, sales and digital marketing services, and content moderation for clients across various industries. These include digital advertising and social media, e-commerce, fintech, gaming, healthtech, media, technology and, travel and hospitality.
With a focus on helping companies enable the future, TDCX’s smart, scalable approach—driven by innovation and operational precision—positions it as a key partner for companies targeting tangible outcomes. With more than 20,000 employees across 39 locations worldwide, TDCX provides its clients with comprehensive coverage in Asia, Europe and the United States. For more information, please visit level
Entry level
Employment type
Full-time
Job function
Customer Service
Industries
Outsourcing and Offshoring Consulting
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Customer Service
Kuala Lumpur, Kuala Lumpur
Muhibbah Alliance Capital Sdn Bhd
Posted 18 days ago
Job Viewed
Job Description
Overview
Join to apply for the
Customer Service
role at
Muhibbah Alliance Capital Sdn Bhd . Base pay range and responsibilities are provided by Muhibbah Alliance Capital Sdn Bhd. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range
Job Responsibilities
SKILL: Good in Microsoft Excel, and Word. Wellcommunication skills, both written and verbal. Problem-solving abilities and attention to detail. A proactive attitude and willingness to learn. Job Requirements
F3MALE RANGE: 20-35 LANGUAGE: MALAY, ENGLISH Job Benefits
Allowance Provided EPF / SOCSO / PCB Annual Bonus Annual Leave Seniority level
Associate Employment type
Full-time Job function
Customer Service Content notes: the listing includes multiple postings and dates for other roles; this refined description focuses on the Customer Service role at Muhibbah Alliance Capital Sdn Bhd and preserves the stated qualifications and benefits from the original content.
#J-18808-Ljbffr
Join to apply for the
Customer Service
role at
Muhibbah Alliance Capital Sdn Bhd . Base pay range and responsibilities are provided by Muhibbah Alliance Capital Sdn Bhd. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range
Job Responsibilities
SKILL: Good in Microsoft Excel, and Word. Wellcommunication skills, both written and verbal. Problem-solving abilities and attention to detail. A proactive attitude and willingness to learn. Job Requirements
F3MALE RANGE: 20-35 LANGUAGE: MALAY, ENGLISH Job Benefits
Allowance Provided EPF / SOCSO / PCB Annual Bonus Annual Leave Seniority level
Associate Employment type
Full-time Job function
Customer Service Content notes: the listing includes multiple postings and dates for other roles; this refined description focuses on the Customer Service role at Muhibbah Alliance Capital Sdn Bhd and preserves the stated qualifications and benefits from the original content.
#J-18808-Ljbffr
Is this job a match or a miss?
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9