279 Banking Institutions jobs in Ampang
Customer Service
Posted 13 days ago
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Job Description
A Customer Service Representative is responsible for maintaining solid customer relationships by handling queries and concerns promptly and professionally as well as providing customers with day-to-day technical support via email, instant messaging service and telephone.
Responsibilities and Accountabilities- Respond with speed to customer enquiries, and handle and resolve customer complaints.
- Manage customer interactions on the company's social media platforms.
- Provide training to customers when necessary.
- Obtain and evaluate all relevant information to handle product and service enquiries.
- Update and upkeep clients' profiles and databases.
- Sort client data to track target customers and initiate a marketing approach to potential clients.
- Explore efficient alternatives to improve Company's database system.
- Identify and provide feedback from customers for continuous improvement
- Provide a commercial approach to the customer with outstanding capability to present promotions and brand information that aims at conversions and brand turnover.
- Escalate critical issues swiftly and accurately to your superior
- Assist the company and management in other related areas when required or requested
- Train and assist other members of the Customer Support Team when required or requested
- Minimum (1) one year of similar experience in the field.
- Flexible and quick learner, able to adapt to continuously evolving customer needs and product updates.
- Demonstrate patience in all customer contact situations, including maintaining a pleasant and professional tone and manner.
- Ability to effectively communicate, both written and verbally.
- Enjoy work-life balance (5 days a week)
- Attractive remuneration and compensation package will be commensurate with experience and qualifications.
Customer Service
Posted 26 days ago
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Job Description
Responsibilities
- Provide professional customer service for service inquiries and feedbacks.
- Understand the full cycle of our business model
- Follow up and respond back to user on timely manner.
- Provide effective solution for customer issue.
- Candidate must Minimum SPM & above
- Required language(s): English & Malay
- Applicants must be willing to work in Shah Alam Seksyen 15
- On job Training provided
Company: Automotive
#J-18808-LjbffrCustomer Service
Posted today
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Co-ordinates Sales team by managing schedules, filing important documents and communication relevant information.
Ensure the adequacy of sales-related equipment or material.
Respond to complaints from customers and give after sales-support when requested.
Store and soft financial and non-financial data in electronic form and present reports.
Handle the processing of all orders with accuracy and timelines.
Inform clients of unforeseen delays or problems.
Monitor the teams progress, identify shortcomings and propose improvements.
Assist in the preparations and organizing of promotional material or events.
Ensure adherence to laws and policies.
Preparing invoicing and customer service.
Taking record of customer complaints, coordinating with logistics and purchaser to ensure customer feedback are addressed.
Fresh graduates are encouraged to apply.
Job Types: Full-time, Fresh graduate
Benefits:
- Maternity leave
- Opportunities for promotion
- Professional development
Work Location: In person
Customer Service
Posted today
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Job Description
Our Client is founded in 1977, initially focused on serving local and Oil & Gas industries on Peninsular Malaysia's east coast. The company diversified its activities nationwide, encompassing mechanical engineering, truck body building, construction, motor repairs, spare parts, insurance brokerage, housing development, freight forwarding and trading. This diversification aligns with Malaysia's Vision 2020, leading to significant growth and positioning the company as a comprehensive service provider. They are committed to expanding its facilities and resources to meet future demands and continue its progress.
Position: Customer Service Officer/ Executive
Location: Setia Alam, Shah Alam
Responsibilities:
- Handle customer inquiries related to shipment, bookings and documentation.
- Provide timely updates on shipment status and resolve service issue.
- Coordinate with operations, and declaration teams to ensure smooth delivery.
- Prepare quotations, invoices, and shipping instructions.
- Build and maintain strong relationships with clients.
- Assist in job creation and date entry into internal system.
Requirements:
- Minimum SPM or Professional Certificate in any field .
- 1-2 years experience in logistics field.
- Excellent communication skills in English, Mandarin and BM.
- Strong problem-solving and interpersonal abilities.
- Able to multitask and work in a fast-paced environment.
- Computer literate ( Microsoft Office , Email & CRM system )
- Able to work independently and meet tight deadlines
Remuneration packages:
Basic: RM 3500 (Depend on experience)
EPF, SOCSO, EIS
Benefit:
Allowance: RM200-RM300 (negotiable, depending on experience and candidate profile)
Performance based bonus.
Working Days: Monday - Friday, Saturday- alternate
Working Hours: Mon to Fri: 8.30am-6pm; Saturday: 8.30am to 12.30pm
Job Type: Full-time
Pay: From RM3,500.00 per month
Benefits:
- Health insurance
- Meal allowance
- Meal provided
Experience:
- Freight Forwarding: 1 year (Preferred)
Work Location: In person
Customer Service
Posted today
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Job Description
Job Description:
- Answering incoming calls, responding to live chat inquiries, and emails from customers related to Telco Products and services professionally and courteously.
- Providing accurate information and resolving customer issues related to Telco products and services.
- Maintaining a high level of product knowledge to effectively support customer need. To meet the Key Performance Indicator (KPI) monthly.
Job Type: Permanent
Pay: RM2,400.00 per month
Benefits:
- Health insurance
- Opportunities for promotion
- Professional development
- Vision insurance
Work Location: In person
Expected Start Date: 10/27/2025
Customer Service
Posted today
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Job Description
Additional Details :
- Location : Tanjung Malim, Perak
- Basic : RM1,700 - RM2,200
- Contribution EPF, SOCSO, SIP and HRD Corp
- 24/7 rotational shift
Requirements :
- Graduates / SPM with minimum 1 years' experience.
- Excellent communication skills in written and verbal Bahasa Melayu and English (Preferred)
- basic computer skills
- Strong service orientation
- Willingness to learn additional products
Key Responsibilities :
- Answer inbound calls and respond to customer inquiries
- Provide accurate information about products and services.
- Resolve customer issues and escalate complex problems to the appropriate solutions and alternatives within the time limits.
- Manage billing processes thoroughly and ensure accurate records.
- Provide friendly, professional and high quality customer service.
- Follow up with customers to ensure their concerns are addressed.
Job Types: Full-time, Permanent, Contract
Contract length: 6 -12 months
Pay: RM1, RM2,200.00 per month
Benefits:
- Additional leave
- Free parking
- Opportunities for promotion
- Professional development
Ability to commute/relocate:
- Tanjung Malim: Reliably commute or planning to relocate before starting work (Preferred)
Application Question(s):
- Please list 2-3 dates and time ranges that you could do an interview.
Education:
- STM/STPM (Preferred)
Application Deadline: 09/16/2025
customer service
Posted today
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Job Description
Are you the kind of person who talks & connect to people? Then stop scrolling – JOIN US
Position: CUSTOMER SERVICE (ONLINE)
Location: Seksyen 15, Shah Alam
Work Time: Flexible shifts available (Day & Night Shift)
Salary: RM2,000 – RM4,000 + Commission+ Allowances
Job Type: Full-Time | SPM/Diploma/Degree Fresh Graduates are WELCOME
Benefits:
- Attendance Allowance
- Shift Allowance
- Health & Wellness Allowance
- Commission pays
- Performance Bonus
- Accommodation
- Flexible Working Hour
- Free parking
- Variety of activities with team (Team Building, Tournament, Wellness Program etc.)
- Staff product discounts
Perks:
- Attractive salary + incentive & sales commission
- Product knowledge training & professional hosting guidance
- Career growth opportunities & Personal branding
- Content creation experience
What You'll Do:
- Introduce, promote and demonstrate our product
- Proactively encourage, interact, engage and answer enquiries online audiences
- Promote and create awareness and product range
- Keep up with the latest in social media, live selling trends and the health & wellness space to keep content fresh and relatable
- Resolve and handle customer issues and maintain customers' satisfaction
- Support Sales on data management and administration
- To achieve business targets as set down by customer service manager
- Create content with the team & bring your personality to life
- Keep the vibes FUN, POSITIVE and ENERGETIC
Who We're Looking For:
- Confident & friendly speaker
- Fast learner, team player & creative thinker
- Bonus if you've done live or sales before — but NOT a must
- Presentable (Basic Makeup & Dress Up)
- Good team player, willing to go the extra mile
- Fluent in Bahasa Malaysia
- Willing to learn with a positive attitude
No experience? No problem
We'll train you how to become a GOOD TEAM PLAYER
Job Types: Full-time, Permanent
Pay: RM2, RM4,000.00 per month
Benefits:
- Flexible schedule
- Free parking
- Maternity leave
- Meal provided
- Opportunities for promotion
- Professional development
Application Question(s):
- When can you start working?
- What your expected salary?
Experience:
- Live Stream: 1 year (Required)
Work Location: In person
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Customer Service
Posted today
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Join Our Team
Are you someone who loves creating opportunities and building meaningful connections? We're on the lookout for a customer service to join our energetic team in the shipping and logistics industry. If you're eager to grow, take on new challenges, and make an impact — this is the perfect place to build your career.
What You'll Be Doing:
- Assist in sales coverage activities to help drive market share growth.
- Support efforts to maintain strong customer relationships and loyalty.
- Prepare proposals, tenders, and SOPs.
- Engage with prospective clients to develop new business opportunities.
- Manage a dedicated client base and respond promptly to inquiries.
- Provide support for reports and ad hoc tasks assigned by management.
What We're Looking For:
- Min diploma in Shipping, Transportation, Logistics or any related field.
- Minimum 2 years' experience in sales & marketing (preferably in shipping/logistics).
- Specific skills in industries such as Oil & Gas are a big plus.
- Result-driven, proactive, and ready to take on challenges.
- Proficient in English and Bahasa Malaysia (other languages are a bonus).
If you're ready to take your career to the next level in a fast-moving industry, we'd love to hear from you.
Apply now and let's make great things happen together
Job Type: Permanent
Pay: From RM2,500.00 per month
Benefits:
- Cell phone reimbursement
- Dental insurance
- Health insurance
- Maternity leave
Work Location: In person
Customer Service
Posted today
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Job Description
Requirements
- At least Diploma or Degree in field Logistics/Supply Chain from a recognized college or university.
- Preferably 1 year of working experience in Logistics/Supply Chain
- Attention to detail and excellent organizational skills.
- Positive work history and ability to maintain solid attendance.
- Available to work extended hours.
- Excellent communication and negotiation skills.
- Good management and organizational skills.
- Strong problem-solving skills.
Responsibility
- Manage daily operations & Administration
- Responsible of complete order fulfillment
- Responsible for prepare and complete orders for delivery or pickup according to schedules – (outbound – picking , packing , AWB label , manifest , shipping order)
- Prepare airway bill / consignment note.
- Prepare & create manual orders
- Organize transportation activities
- Deal with various courier services regarding courier issues including problem solving, change of delivery location and change number of orders.
- Handle calls and emails received from customer and various courier services.
- Document fillings ensure proper documentation archiving.
- Manage a team of warehouse assistant on work schedules and to ensure the team maintains operational excellence. Supervise and control order packing goods out operations to ensure accuracy with minimum handling and stock damage.
Job Types: Full-time, Permanent, Contract
Pay: RM2, RM3,500.00 per month
Benefits:
- Free parking
- Health insurance
- Opportunities for promotion
Work Location: In person
Customer Service
Posted today
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Job Description
ob description
- Manage large amounts of incoming phone calls
- Generate sales leads
- Identify and assess customers' needs to achieve satisfaction
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Provide accurate, valid and complete information by using the right methods/tools
- Meet personal/customer service team sales targets and call handling quotas
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
- Keep records of customer interactions, process customer accounts and file documents
- Follow communication procedures, guidelines and policies
- Take the extra mile to engage customers
Requirements and skills
- Proven customer support experience or experience
- Track record of over-achieving quota
- Strong phone contact handling skills and active listening
- Customer orientation and ability to adapt/respond to different types of characters
- Excellent communication and presentation skills
- Ability to multi-task, prioritize, and manage time effectively
- Can work in team and under pressure
- High school / diploma
Location
- Batu 6, Bukit Kemuning , Seksyen 34, Shah Alam, Selangor.
Job Types: Full-time, Permanent, Fresh graduate
Pay: RM2, RM2,500.00 per month
Job Types: Full-time, Permanent
Pay: RM2, RM2,500.00 per month
Benefits:
- Free parking
- Health insurance
- Maternity leave
- Opportunities for promotion
- Parental leave
- Professional development
Work Location: In person
Expected Start Date: 09/01/2025