299 Banking Institutions jobs in Ampang

1. Co-ordinates Sales team by managing schedules, filing important documents and communication relevant information.

2. Ensure the adequacy of sales-related equipment or material.

3. Respond to complaints from customers and give after sales-support when requested.

4. Store and soft financial and non-financial data in electronic form and present reports.

5. Handle the processing of all orders with accuracy and timelines.

6. Inform clients of unforeseen delays or problems.

7. Monitor the teams progress, identify shortcomings and propose improvements.

8. Assist in the preparations and organizing of promotional material or events.

9. Ensure adherence to laws and policies.

10. Preparing invoicing and customer service.

11. Taking record of customer complaints, coordinating with logistics and purchaser to ensure customer feedback are addressed.

12. Fresh graduates are encouraged to apply.

Job Types: Full-time, Fresh graduate

Benefits:

• Maternity leave
• Opportunities for promotion
• Professional development

Work Location: In person

Additional Details :

• Location : Tanjung Malim, Perak
• Basic : RM1,700 - RM2,200
• Contribution EPF, SOCSO, SIP and HRD Corp
• 24/7 rotational shift

Requirements :

• Graduates / SPM with minimum 1 years' experience.
• Excellent communication skills in written and verbal Bahasa Melayu and English (Preferred)
• basic computer skills
• Strong service orientation
• Willingness to learn additional products

Key Responsibilities :

• Answer inbound calls and respond to customer inquiries
• Provide accurate information about products and services.
• Resolve customer issues and escalate complex problems to the appropriate solutions and alternatives within the time limits.
• Manage billing processes thoroughly and ensure accurate records.
• Provide friendly, professional and high quality customer service.
• Follow up with customers to ensure their concerns are addressed.

Job Types: Full-time, Permanent, Contract

Contract length: 6 -12 months

Pay: RM1, RM2,200.00 per month

Benefits:

• Additional leave
• Free parking
• Opportunities for promotion
• Professional development

Ability to commute/relocate:

• Tanjung Malim: Reliably commute or planning to relocate before starting work (Preferred)

Application Question(s):

• Please list 2-3 dates and time ranges that you could do an interview.

Education:

• STM/STPM (Preferred)

Application Deadline: 09/16/2025

Are you the kind of person who talks & connect to people? Then stop scrolling – JOIN US

Position: CUSTOMER SERVICE (ONLINE)

Location: Seksyen 15, Shah Alam

Work Time: Flexible shifts available (Day & Night Shift)

Salary: RM2,000 – RM4,000 + Commission+ Allowances

Job Type: Full-Time | SPM/Diploma/Degree Fresh Graduates are WELCOME

Benefits:

• Attendance Allowance
• Shift Allowance
• Health & Wellness Allowance
• Commission pays
• Performance Bonus
• Accommodation
• Flexible Working Hour
• Free parking
• Variety of activities with team (Team Building, Tournament, Wellness Program etc.)
• Staff product discounts

Perks:

• Attractive salary + incentive & sales commission
• Product knowledge training & professional hosting guidance
• Career growth opportunities & Personal branding
• Content creation experience

What You'll Do:

• Introduce, promote and demonstrate our product
• Proactively encourage, interact, engage and answer enquiries online audiences
• Promote and create awareness and product range
• Keep up with the latest in social media, live selling trends and the health & wellness space to keep content fresh and relatable
• Resolve and handle customer issues and maintain customers' satisfaction
• Support Sales on data management and administration
• To achieve business targets as set down by customer service manager
• Create content with the team & bring your personality to life
• Keep the vibes FUN, POSITIVE and ENERGETIC

Who We're Looking For:

• Confident & friendly speaker
• Fast learner, team player & creative thinker
• Bonus if you've done live or sales before — but NOT a must
• Presentable (Basic Makeup & Dress Up)
• Good team player, willing to go the extra mile
• Fluent in Bahasa Malaysia
• Willing to learn with a positive attitude

No experience? No problem

We'll train you how to become a GOOD TEAM PLAYER

Job Types: Full-time, Permanent

Pay: RM2, RM4,000.00 per month

Benefits:

• Flexible schedule
• Free parking
• Maternity leave
• Meal provided
• Opportunities for promotion
• Professional development

Application Question(s):

• When can you start working?
• What your expected salary?

Experience:

• Live Stream: 1 year (Required)

Work Location: In person

ob description

• Manage large amounts of incoming phone calls
• Generate sales leads
• Identify and assess customers' needs to achieve satisfaction
• Build sustainable relationships and trust with customer accounts through open and interactive communication
• Provide accurate, valid and complete information by using the right methods/tools
• Meet personal/customer service team sales targets and call handling quotas
• Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
• Keep records of customer interactions, process customer accounts and file documents
• Follow communication procedures, guidelines and policies
• Take the extra mile to engage customers

Requirements and skills

• Proven customer support experience or experience
• Track record of over-achieving quota
• Strong phone contact handling skills and active listening
• Customer orientation and ability to adapt/respond to different types of characters
• Excellent communication and presentation skills
• Ability to multi-task, prioritize, and manage time effectively
• Can work in team and under pressure
• High school / diploma

Location

• Batu 6, Bukit Kemuning , Seksyen 34, Shah Alam, Selangor.

Job Types: Full-time, Permanent, Fresh graduate

Pay: RM2, RM2,500.00 per month

Job Types: Full-time, Permanent

Pay: RM2, RM2,500.00 per month

Benefits:

• Free parking
• Health insurance
• Maternity leave
• Opportunities for promotion
• Parental leave
• Professional development

Work Location: In person

Expected Start Date: 09/01/2025

• Coordinate daily shipments (air, sea, and trucking) with clients, partners, and carriers.
• Handle booking arrangements, shipment tracking, and ensure timely updates to customers.
• Prepare and check shipping documents (BL, DO, permits, invoices).
• Liaise with customs, warehouse, and transport teams for smooth operations.
• Provide excellent customer service by addressing client inquiries and issues promptly.
• Support the sales team with rate quotations and follow-ups when necessary.
• Maintain accurate filing and documentation for shipments.

Job Types: Full-time, Permanent, Fresh graduate

Pay: RM2, RM2,600.00 per month

Benefits:

• Additional leave
• Flexible schedule
• Maternity leave
• Opportunities for promotion

Work Location: In person

Resolving customer complaints, responding to customer inquiries, maintaining customer records, answering customer questions, provide assistance, information and supports to customers regarding product or services.

Job Types: Full-time, Permanent, Contract

Contract length: 3-6 months

Pay: RM1, RM3,500.00 per month

Benefits:

• Company car
• Maternity leave
• Opportunities for promotion
• Parental leave
• Professional development

Ability to commute/relocate:

• Shah Alam: Reliably commute or planning to relocate before starting work (Preferred)

Education:

• Diploma/Advanced Diploma (Preferred)

Experience:

• Customer support: 1 year (Preferred)
• Customer service: 1 year (Preferred)

Willingness to travel:

• 100% (Preferred)

Work Location: In person

• 客服人员(即刻上班)
• 薪资 RM2500 - RM3000
• SPM(所有科目及格)Diploma或Degree
• 能够使用 Microsoft Word,Excel,PPT
• 有客服经验者优先,欢迎应届毕业生
• 中英文流利(口语及书写)
• 良好的沟通与解决问题能力
• 工作地点 Berjaya Industrial Park, Seksyen 32, Bukit Kemuning。

Job Types: Full-time, Permanent, Fresh graduate

Pay: RM2, RM3,000.00 per month

Benefits:

• Free parking
• Maternity leave
• Opportunities for promotion
• Professional development

Language:

• Mandarin (Preferred)
• Bahasa (Preferred)

Work Location: In person

The Offer:-

• Earn up to RM3300. (Basic Salary with monthly KPI Allowance).
• Annual Leaves.
• Subject to yearly increment upon confirmation based on individual performance.
• Permanent Job.
• Internal Development Training & Upskill.

Job Roles / Responsibility:-

• Handle customer inquiries via phone, email, or live chat in a professional and timely manner.
• Resolve customer complaints, issues, or concerns efficiently while ensuring a high level of customer satisfaction.
• Provide accurate information about products, services, policies, and procedures referring to Knowledge Based.
• Managing customer complaints and escalations to the right team with timely manner.
• Input customer interaction, problems into the Customer Relationship Manager (CRM).
• Manage and attempt to resolve any complaints directed to the contact centre.
• Escalate any queries or unresolved issues which cannot be completed within the agreed procedures.
• Work on agreed productivity and quality standards and any KPIs as provided by Management.
• Ensure a comprehensive understanding of all standards of performance including business protocol and comply with policies and procedures.

The Requirements for the Role:-

• SPM with minimum 1 year of experience in Contact Centre.
• Fresh Graduates (Diploma/Degree).
• Excellent to speak and write in Mandarin.
• Basic computer knowledge: MS Office, MS Outlook and Internet Explorer.
• Possess initiative, able to work independently and as a team.
• Dynamic, highly motivated and a result-oriented team player with good interpersonal skills.

Contact Centre Operation:

• Monday to Sunday with 2 off days based on roster.
• 9 hours per day with 1 hour meal break and up to 30minutes short break.
• Location: UOA Business Park (3 minutes from Subang Jaya LRT Station / Subang Jaya KTM Station).

Crown Equipment Sdn. Bhd. is in search of a committed and talented professional to become part of our team as a Customer Service Coordinator (CSC). In this role, you will have experience in offering frontline support to both customers and technicians in a service-oriented environment. You will be adept at managing service call coordination, processing job cards, handling invoicing, and overseeing document control to ensure smooth field service operations and high levels of customer satisfaction.

We are looking for a proactive individual with a robust technical background and a strong passion for problem-solving. If you are keen to enhance your skills and be part of a team that prioritizes quality, safety, and innovation, Crown Equipment Sdn. Bhd. is the ideal place for you to further your career.

Key Responsibilities:

• Responded promptly to customer inquiries and service complaints, ensuring clarity on service agreements and timely breakdown assistance.
• Acted as a key point of contact for Field Service Technicians, coordinated and dispatched service calls daily.
• Accurately entered job cards to support timely billing and maintain monthly service budget targets.
• Managed purchase orders, quotations, credit notes, and RFIs; ensured accurate system entry and job closure tracking via Microsoft Excel.
• Monitored breakdown and PMP service screens to ensure proper scheduling and closure of jobs; maintained detailed customer and truck service history.
• Coordinated closely with PMP Sales to verify all active PMP contracts and service readiness.
• Maintained inventory of service documentation (job cards, check sheets); ensured accurate records and prompt invoicing to customers.

• Diploma or Degree in Business Administration, Customer Service, Logistics, Mechanical Engineering, or related field.
• SPM holders with relevant experience may also be considered.
• 1–3 years of customer service or coordination experience, preferably in automotive, logistics, machinery, MHE (material handling equipment), or industrial equipment sectors.
• Experience in after-sales service, field service coordination, or contract service management is a strong advantage
• Excellent communication and interpersonal skills (English and Bahasa Malaysia.
• Good coordination and follow-up skills with technicians, customers, and internal departments.
• Familiarity with service scheduling, job dispatching, and maintenance tracking.
• Strong problem-solving and customer-handling skills.
• Basic technical understanding of forklifts or MHE is a plus.
• Competency in Microsoft Office (especially Excel, Outlook) and ERP systems, AS400, etc.

• Laptop provided
• Mobile phone provided
• Overtime entitled
• Insurance benefit: GHS-Inpatient, GHS-Outpatient, GP-Specialist, GPA & GTL
• Unlimited amount for panel clinic