262 Analytics Manager jobs in Kuala Lumpur

Overview

ADA is a leading data and artificial intelligence (AI) company that designs and executes integrated digital, analytics, and marketing solutions. We operate in 11 markets and partner with leading brands to drive their data and digital maturity.

• Proposal Development: Collaborate with sales, quality control, and client servicing teams to create comprehensive, customized proposals that align with client needs and highlight our unique value propositions. Develop persuasive presentations and proposal documents that clearly outline the scope, deliverables, methodologies, and benefits of our solutions. Maintain a repository of proposal templates, case studies, and key success metrics to streamline future proposal development.
• Solutioning and Client Engagement: Lead pre-sales discussions with potential clients to gather requirements, understand business challenges, and identify pain points to shape relevant solutions. Craft innovative research solutions that align with client objectives, ensuring scalability, accuracy, and timely delivery. Partner with technical and client servicing teams to ensure proposed solutions are technically feasible, scalable, and profitable.
• Client Delivery (Consulting): Drive client delivery through consulting, reports, and analysis, working cross-functionally to ensure pristine execution of projects.
• Cross-Functional Collaboration: Collaborate closely with internal teams, including project management, data analysis, and product development, to ensure a seamless transition from sales to delivery. Work with the marketing team to refine value propositions, develop case studies, and highlight success stories within proposals and pitches.

• Bachelor’s degree in Analytics, Business, or a related field; Master’s degree preferred.
• Proven experience in analytics, proposal development, and client engagement, preferably in a consulting or research environment.
• Strong analytical skills with the ability to translate complex data into actionable insights.
• Excellent communication and presentation skills, with the ability to articulate technical concepts to non-technical audiences.
• Strong organizational skills and the ability to manage multiple projects simultaneously.

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• Entry level

• Full-time

• Research, Analyst, and Information Technology
• Industries: Business Consulting and Services

At AIA we’ve started an exciting movement to create a healthier, more sustainable future for everyone.

As pioneering innovators for over 100 years, we’re now transforming our organisation to be faster, simpler and more connected. Because we want to be even better equipped to develop digital solutions and experiences that help more people live Healthier, Longer, Better Lives.

To get there, we need people with tech/digital/analytics expertise and passion to help develop positive, sustainable change through digitally enhanced experiences that will impact the lives of millions of people and create a healthier future for everyone.

If you believe in developing a better tomorrow, read on.

About the Role

• Analyze behavioral patterns to support UX journeys, customer experience (CX), and agent experience (AX).
• Provide business insights from market trends and internal data to identify opportunities for improvement.
• Ensure data accuracy across internal and external sources.
• Advise on the right analyses, processes, and research methodologies for insight requests.
• Build and maintain dashboards and reports using tools like Power BI, Tableau, and Adobe Analytics.
• Drive continuous improvement initiatives across all touchpoints in the consumer journey.
• Develop scalable processes for measurement execution and standardized reporting.
• Leverage AI-driven analytics and predictive modeling to forecast trends and recommend strategies.
• Communicate insights effectively through data storytelling to influence stakeholders.
• Champion the adoption of measurement tools and refine analytical frameworks.
• Collaborate with UX, marketing, and business teams to optimize engagement and performance.
  

• Proven experience in digital analytics, reporting, and insight generation.
• Strong analytical mindset with a passion for data-driven decision-making.
• Familiarity with customer journey mapping and experience optimization.
• Ability to identify opportunities for improvement and translate insights into actionable strategies.
• Excellent communication and storytelling skills to present findings to non-technical audiences.
• Strong stakeholder management and collaboration skills.

• Bachelor’s or Master’s degree in Computer Science, Data Science, Statistics, Mathematics, or related field.
• Strong expertise in SQL for data manipulation and querying.
• Hands-on experience with data visualization tools (Power BI, Tableau, Databricks).
• Proficiency in Python for data analysis and automation.
• Experience and knowledge with cloud platforms ((Adobe Analytics, Adobe Target).
• Advanced skills in Microsoft Excel.
• Ability to generate insights from large datasets and provide actionable business intelligence.
• Experience in predictive analytics and AI-driven insights is a plus.
• Demonstrated ability to lead analysis, design, and process improvement initiatives.

Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives.

You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.

Overview

Our client is a multinational financial services firm, with a significant footprint. Based in either Nairobi or Kuala Lumpur, this role will play a critical role in supporting their internal audit activities by providing insights through the analysis and correlation of data extracted from various systems across the business. Through advanced data analytics techniques, the role will enable the audit team to identify control failures, assess risks, and provide independent assurance to senior leadership that risks are being managed effectively and remain within the organization’s approved risk appetite.

• Data profiling: Generating statistics to provide context and background on business processes.
• Reperformance testing: Re-performing calculations to validate transactions (e.g., payroll, claims), metrics from management information reports, and analytics models.
• Exception detection: Identifying instances where known restrictions, policies, or guidelines have not been followed.
• Anomaly detection: Detecting unusual or unexpected patterns of behaviour through data analysis.
• Root cause analysis: Identifying and quantifying the factors contributing to control failures and providing actionable insights.

The role also supports the internal audit leadership team in assessing the overall effectiveness of risk management practices.

As part of the regional audit resource pool, the Data Analytics Manager will be responsible for:

• Applying data analytics tools such as SQL and Python to support audit teams across the full audit lifecycle, from planning through closure.
• Detecting symptoms of control failures by analyzing operational data and providing insights to audit leads.
• Developing and maintaining continuous auditing dashboards using visualization tools such as Tableau or Power BI , providing clear visibility of control effectiveness across business units.
• Identifying trends and emerging themes that support the development of opinions on the organization’s overall control environment.
• Supporting leadership in delivering continuous improvement initiatives and meeting stakeholder reporting requirements.
• Collaborating with internal teams, including IT and Compliance , to facilitate efficient data sourcing for audits and analytics initiatives.

• Build and maintain strong working relationships with audit directors, internal audit leadership, and operational management teams.
• Deliver analytics outputs in line with internal methodologies and audit timelines.
• Provide audit leads with timely, accurate data-driven insights during fieldwork.
• Present audit findings to senior management, ensuring that appropriate responses are obtained for each identified issue.
• Manage analytics projects effectively, taking ownership of deliverables from start to finish.

• Strong technical skills with SQL and Python (Pandas Library) for data analytics.
• Proficiency in visualization tools such as Tableau and/or Power BI .
• Advanced knowledge of Python /R for text analytics, NLP, predictive analytics, or machine learning is highly desirable.
• Excellent stakeholder management, communication, and presentation skills.

• Hands-on technical experience mining, cleaning, and analyzing data using databases and analytics tools.
• Strong working knowledge of SQL in a relational database environment.
• Solid experience using Python for data analysis and automation.
• Experience with machine learning and predictive analytics is advantageous.
• Background in financial services preferred, ideally with exposure to insurance or investment management sectors.
• Experience working within an audit or risk management environment is highly desirable.
• Exceptional attention to detail and logical problem-solving abilities.
• A collaborative team player with the ability to build and maintain professional respect within the team and across departments.

We’re committed to EEO in the workplace and welcome applicants from all backgrounds.

Job Summary
The candidate would be part of the broader CIB Performance Management team generating data insights to drive key business decisions. The candidate will be engaged in various key deliverable within the team focusing on analysing various process data and working with stakeholders to define key metrics and help build the required visualisation for data based decision making. The candidate will prioritize demand for the squad within the capacity of the team, articulating benefits of the work and tracking deliveries from end to end. Additionally the candidate will be expected to contribute to ongoing analytics use cases within the domain, assessing business requirements with consumer stakeholders and delivering insights on data.

Responsibilities
Refer to myHR for guidance for each section below.

Strategy
Awareness and understanding of the Group's business strategy and model appropriate to the Data Management within Client Coverage. Execution of target state data consumption and distribution model within Client Coverage.

Business
Awareness and understanding of the wider business, economic and market environment in which the Group operates.

Processes

• Responsible for generating data insight & driving action for various process across CIB function
• Create strong blending data capabilities within team so that we can come up with useful client information from data very quickly
• Engage with business stakeholders cross countries and gather requirement and liaise with ETL team to get the required data preparation.
• Promote analytics driven decision making processes across multiple segments/product portfolios
• Engage and execute the dashboards on Tableau or similar visualization tools. Use historic data and generate predictive analytics.
• Explore statistical and automation tools like R, SAS, Python, and Dataiku, Alteryx for predictive and prescriptive analytics
• Engage relevant technology teams to embed advanced statistical tools
• Prepare and/or contribute to regular updates for various committees and governance forums
• Provide insights to senior management and the network based on MIS and analytics
• Highlight any perceived risks and early alerts to the management based on data analytics
• Perform data validation and dashboard performance optimization

Key Responsibilities
Risk Management
The ability to interpret Client Coverage data utilisation, opportunity for automation of processes and generation of key insights from data, whilst identifying key issues based on this information and put in place appropriate controls and measures.

Governance
Responsible for assessing the effectiveness of the Hive's arrangements to deliver effective governance, oversight and controls when delivering reporting and insights to business and operations, if necessary, oversee changes in these areas; Awareness and understanding of the regulatory framework, in which the Group operates, and the regulatory requirements and expectations relevant to the role.

Regulatory & Business Conduct

• Display exemplary conduct and live by the Group's Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Key stakeholders

• Client Coverage Performance Management Team
• Client Coverage Business Development
• T&I, Client Coverage
• Enterprise Technology – Alteryx, Tableau, DataIKU, Informatica

Other Responsibilities
Embed Here for good and Group's brand and values in Singapore; Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures; Multiple functions (double hats); (List all responsibilities associated with the role)

Skills And Experience

• Data Science
• Data Analytics
• Stakeholder Management
• Data Governance
• Project Management
• Tableau, SAS, Dataiku, Alterxy, R or Python
• SQL and Excel

Competencies
Action Oriented

Collaborates

Customer Focus

Gives Clarity & Guidance

Manages Ambiguity

Develops Talent

Drives Vision & Purpose

Nimble Learning

Decision Quality

Courage

Instills Trust

Strategic Mindset

Technical Competencies: This is a generic competency to evaluate candidate on role-specific technical skills and requirements

About Standard Chartered
We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together We

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What We Offer
In line with our Fair Pay Charter,
we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Job Description

Why join us?
Some careers grow faster than others.

If you're looking for further opportunities to develop your career, take the next step in fulfilling your potential right here at HSBC.

HSBC is one of the largest banking and financial services organizations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realize their ambitions.

We are currently seeking an experienced professional to join our team in the role of Business Analytics Manager (IWS Business Management).

The Investment Wealth & Solutions Business Management provides support and services to business stakeholders and clients on project-based requests and assignments. The job holder should be precise, detailed oriented and be able to establish a strong working relationship with IWS internal business stakeholders and clients to ensure the projects and assignments are managed with highest standards of accuracy and efficiency, as per instructions within agreed business SLA (Service Level Agreement).

What you'll do:

• Responsible for producing regular management reports and analytics to support effective decision-making and provide insights into business performance to management and various stakeholders.
• Support the management team to develop Financial Resource Plan (FRP).
• Monitor the company's business performance and cost utilization against the FRP, provide regular updates and identify areas for improvement.
• Overview the capital adequancy for the company's operation.
• Conduct comprehensive financial analysis for management's decision making and performance management.
• Work closely with Sales Management Office (SMO) on Performance Framework for frontline staff, including KPIs (Key Performance Indicator) and performance objectives setting, sanity check on SMO's justifications and inputs.
• Facilitate strategic projects and initiatives by collaboration with internal and external counterparts, from a data analytics point of view.
• Provide support on HCBS optimization project.

Requirements
What you will need to succeed in the role:

• University degree in Accounting, Finance, Business Administration, or related discipline preferably with a recognised professional accounting qualification preferred.
• 3+ years relevant working experience in the financial sectors with exposure to business and customer analytics, management reporting, strategy, and planning.
• Ability to speak and understand Cantonese/Mandarin/English fluently, where applicable country specific language fluency required in reading Mandarin / Cantonese and written is a MUST.
• Knowledge of investment products and broking business.
• Ability to work with a wide range of stakeholders.
• Proficient in common analytics and project management tools e.g., advanced user in MS Excel with VBA knowledge, MS PowerPoint, MS Access.
• Team player with good interpersonal and communication skills with both stakeholders and senior management.
• Commitment to continuous development, both personally and in others, to add value for the organization and for overall career development.
• Adaptability and flexibility to respond quickly to changing priorities.
• Self-motivated and pragmatic with ability to work independently and under pressure.
• Strong interpersonal skills.
• Drive, teamwork, and positive cooperation towards the achievement of team/department goals.
• Solid understanding of the IWS operation process and a strong working knowledge of operations policies and procedures.

At AIA we've started an exciting movement to create a healthier, more sustainable future for everyone.
As pioneering innovators for over 100 years, we're now transforming our organisation to be faster, simpler and more connected. Because we want to be even better equipped to develop digital solutions and experiences that help more people live Healthier, Longer, Better Lives.
To get there, we need people with tech/digital/analytics expertise and passion to help develop positive, sustainable change through digitally enhanced experiences that will impact the lives of millions of people and create a healthier future for everyone.
If you believe in developing a better tomorrow, read on.
About The Role
Are you passionate about numbers and driven by curiosity to uncover opportunities? We are looking for an experienced Digital Analyst who thrives on transforming data into actionable insights. In this role, you will play a key part in shaping customer and agent experiences across B2C and B2B journeys by leveraging analytics, visualization, and storytelling to influence strategic decisions.

Key Responsibilities

• Analyze behavioral patterns to support UX journeys, customer experience (CX), and agent experience (AX).
• Provide business insights from market trends and internal data to identify opportunities for improvement.
• Ensure data accuracy across internal and external sources.
• Advise on the right analyses, processes, and research methodologies for insight requests.
• Build and maintain dashboards and reports using tools like Power BI, Tableau, and Adobe Analytics.
• Drive continuous improvement initiatives across all touchpoints in the consumer journey.
• Develop scalable processes for measurement execution and standardized reporting.
• Leverage AI-driven analytics and predictive modeling to forecast trends and recommend strategies.
• Communicate insights effectively through data storytelling to influence stakeholders.
• Champion the adoption of measurement tools and refine analytical frameworks.
• Collaborate with UX, marketing, and business teams to optimize engagement and performance.

Key Proficiencies and Background

• Proven experience in digital analytics, reporting, and insight generation.
• Strong analytical mindset with a passion for data-driven decision-making.
• Familiarity with customer journey mapping and experience optimization.
• Ability to identify opportunities for improvement and translate insights into actionable strategies.
• Excellent communication and storytelling skills to present findings to non-technical audiences.
• Strong stakeholder management and collaboration skills.

Requirements

• Bachelor's or Master's degree in Computer Science, Data Science, Statistics, Mathematics, or related field.
• Strong expertise in SQL for data manipulation and querying.
• Hands-on experience with data visualization tools (Power BI, Tableau, Databricks).
• Proficiency in Python for data analysis and automation.
• Experience and knowledge with cloud platforms ((Adobe Analytics, Adobe Target).
• Advanced skills in Microsoft Excel.
• Ability to generate insights from large datasets and provide actionable business intelligence.
• Experience in predictive analytics and AI-driven insights is a plus.
• Demonstrated ability to lead analysis, design, and process improvement initiatives.

Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives.
You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.

Job ID: 35421

Location: Bukit Jalil KL, MY

Area of interest: Operations

Job type: Regular Employee

Work style: Office Working

Opening date: 26 Aug 2025

Job Summary

The candidate would be part of the broader CIB Performance Management team generating data insights to drive key business decisions. The candidate will be engaged in various key deliverable within the team focusing on analysing various process data and working with stakeholders to define key metrics and help build the required visualisation for data based decision making. The candidate will prioritize demand for the squad within the capacity of the team, articulating benefits of the work and tracking deliveries from end to end. Additionally the candidate will be expected to contribute to ongoing analytics use cases within the domain, assessing business requirements with consumer stakeholders and delivering insights on data.

RESPONSIBILITIES

Refer to myHR for guidance for each section below.

Strategy

Awareness and understanding of the Group's business strategy and model appropriate to the Data Management within Client Coverage. Execution of target state data consumption and distribution model within Client Coverage.

Business

Awareness and understanding of the wider business, economic and market environment in which the Group operates.

Processes

• Responsible for generating data insight & driving action for various process across CIB function
• Create strong blending data capabilities within team so that we can come up with useful client information from data very quickly
• Engage with business stakeholders cross countries and gather requirement and liaise with ETL team to get the required data preparation.
• Promote analytics driven decision making processes across multiple segments/product portfolios
• Engage and execute the dashboards on Tableau or similar visualization tools. Use historic data and generate predictive analytics.
• Explore statistical and automation tools like R, SAS, Python, and Dataiku, Alteryx for predictive and prescriptive analytics
• Engage relevant technology teams to embed advanced statistical tools
• Prepare and/or contribute to regular updates for various committees and governance forums
• Provide insights to senior management and the network based on MIS and analytics
• Highlight any perceived risks and early alerts to the management based on data analytics
• Perform data validation and dashboard performance optimization

Key Responsibilities

Risk Management

The ability to interpret Client Coverage data utilisation, opportunity for automation of processes and generation of key insights from data, whilst identifying key issues based on this information and put in place appropriate controls and measures.

Governance

Responsible for assessing the effectiveness of the Hive's arrangements to deliver effective governance, oversight and controls when delivering reporting and insights to business and operations, if necessary, oversee changes in these areas; Awareness and understanding of the regulatory framework, in which the Group operates, and the regulatory requirements and expectations relevant to the role.

Regulatory & Business Conduct

• Display exemplary conduct and live by the Group's Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Key stakeholders

• Client Coverage Performance Management Team
• Client Coverage Business Development
• T&I, Client Coverage
• Enterprise Technology – Alteryx, Tableau, DataIKU, Informatica

Other Responsibilities

Embed Here for good and Group's brand and values in Singapore; Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures; Multiple functions (double hats); (List all responsibilities associated with the role)

Skills and Experience

• Data Science
• Data Analytics
• Stakeholder Management
• Data Governance
• Project Management
• Tableau, SAS, Dataiku, Alterxy, R or Python
• SQL and Excel

Competencies

Action Oriented

Collaborates

Customer Focus

Gives Clarity & Guidance

Manages Ambiguity

Develops Talent

Drives Vision & Purpose

Nimble Learning

Decision Quality

Courage

Instills Trust

Strategic Mindset

Technical Competencies: This is a generic competency to evaluate candidate on role-specific technical skills and requirements

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

#BeMore

Do you aspire for a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company.

Work with the world's most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to #BeMore

Top Reasons to work with TDCX

• Attractive remuneration, great perks, and performance incentives
• Comprehensive medical, insurance, or social security coverage
• World-class workspaces
• Engaging activities and recognition programs
• Strong learning and development plans for your career growth
• Positive culture for you to #BeMore at work
• Easy to locate area with direct access to public transport
• Flexible working arrangements
• Be coached and mentored by experts in your field
• Join a global company, winner of hundreds of industry awards

What is your mission?Who are we looking for?

• Candidate must possess at least a Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree in any field.
• Preferable with 3 - 5 years of working experience in the related field is required for this position
• Experience in analyzing different types of data to support business needs and present the results in concise visualization formats
• Ability to manage various stakeholders, business improvements and analytics.
• Ability to work as a team player. You should be able to work under pressure and tight timeline, result orientated, strong problem solving and good analytical skills.
• Experience in driving analytical initiatives of internal or external stakeholders
• Excellent verbal and written communication skills in English and the language of supporting market
• Experience in BPO and Customer Experience Analytics will be added advantage

Who is TDCX?

Singapore-based TDCX is a global business process outsourcing (BPO) leader, offering advanced customer experience (CX) solutions, sales and digital marketing services, and content moderation. It caters to industries such as digital advertising, social media, e-commerce, fintech, gaming, healthtech, media, technology, and travel & hospitality.

TDCX's smart, scalable approach—driven by innovation and operational precision—positions it as a key partner for companies targeting tangible outcomes. With more than 20,000 employees across 39 locations worldwide, TDCX delivers robust coverage across Asia, Europe, and the U.S.

Visit for more info.