8 Jobs in Batu Gajah

Technical Customer Support Specialist/Engineer Responsibilities

• Assess customer requirements, site conditions, and HVAC system configurations to recommend optimal filtration solutions.
• Provide technical support during project design, tendering, and commissioning stages.
• Prepare and deliver proposals, technical documentation, and cost-benefit analyses.
• Collaborate with sales, product management, engineering teams and customer service team to ensure proposed solutions meet performance, energy efficiency, and sustainability requirements.

• Stay updated on HVAC standards, IAQ regulations, and filtration technologies (ASHRAE, ISO, EN, DOE, etc.).
• Conduct competitor and market analysis to identify trends and business opportunities.
• Provide feedback to product management to support continuous improvement.

• Support clients post-sale with technical advice, troubleshooting, and performance monitoring.
• Conduct training sessions for customers, contractors, and internal teams on filtration technologies and best practices.
• Pre-sales: Product application and specification assistance
• Post-sales: Installation, commissioning, and training support
• Technical expertise in HVAC and air filtration.
• Strong consultative sales and solution-selling skills.
• Analytical thinking and problem-solving.
• Customer-focused with relationship-building ability.
• Results-driven and self-motivated.
• Team collaboration and cross-functional coordination.

• Bachelor’s degree or diploma in Mechanical Engineering, HVAC, Environmental Engineering, or related field.
• Minimum 3–5 years of experience in HVAC, IAQ, air filtration, or related technical sales roles.
• Strong understanding of HVAC systems, filtration principles, and clean air regulations/standards.
• Proven track record in technical sales and key account management.
• Excellent communication, negotiation, and presentation skills.
• Ability to work independently and travel as required.

• Executive

• Full-time

• Engineering, Sales, and Customer Service
• Industries: Manufacturing

Technical Support & Solution Design

• Assess customer requirements, site conditions, and HVAC system configurations to recommend optimal filtration solutions.
• Provide technical support during project design, tendering, and commissioning stages.
• Prepare and deliver proposals, technical documentation, and cost-benefit analyses.
• Collaborate with sales, product manager, engineering teams and customer service team to ensure proposed solutions meet performance, energy efficiency, and sustainability requirements

Market & Product Knowledge

• Stay updated on HVAC standards, IAQ regulations, and filtration technologies (ASHRAE, ISO, EN, DOE, etc.).
• Conduct competitor and market analysis to identify trends and business opportunities.
• Provide feedback to product management to support continuous improvement.

Customer Service

• Support clients post-sale with technical advice, troubleshooting, and performance monitoring.
• Conduct training sessions for customers, contractors, and internal teams on filtration technologies and best practices.

Pre-sales & post-sales support:

• Pre-sales: Product application and specification assistance
• Post-sales: Installation, commissioning, and training support

Key Competencies

• Technical expertise in HVAC and air filtration.
• Strong consultative sales and solution-selling skills.
• Analytical thinking and problem-solving.
• Customer-focused with relationship-building ability.
• Results-driven and self-motivated.
• Team collaboration and cross-functional coordination.

Qualifications

• Bachelor's degree or diploma in Mechanical Engineering, HVAC, Environmental Engineering, or related field.
• Minimum 3–5 years of experience in HVAC, IAQ, air filtration, or related technical sales roles.
• Strong understanding of HVAC systems, filtration principles, and clean air regulations/standards.
• Proven track record in technical sales and key account management.
• Excellent communication, negotiation, and presentation skills.
• Ability to work independently and travel as required.

Key Responsibilities :

• Serve as the primary point of contact for customers, managing inquiries and end-to-end order processing from receipt to dispatch.
• Collaborate with key customers to gather and analyze demand forecasts, ensuring alignment with internal inventory and production capacity.
• Monitor and update customers on order status to ensure transparency, timely communication, and customer satisfaction.

Quotation

• Generate quotations by verifying product specifications, pricing, and delivery timelines for items from Camfil Malaysia and other global Group entities.

Processing Orders

• Served as the primary point of contact for customer inquiries and order management.
• Managed all aspects of order processing from receipt and verification through to acknowledgement, confirmation, and timely dispatch.

Monitoring of Orders

• Provide timely updates to customers regarding their order status, ensuring transparency and managing expectations.

Forecast Management

• Collaborated with key customers to gather, analyze, and consolidate their demand forecasts.
• To align with the internal team on customer forecasts with the inventory strategy, and manufacturing capacity.

Requirements:

• Relevant Diploma/ Degree from a higher learning institution or equivalent competence gained in other ways.
• Minimum 2 years of working experience, preferably in a commercial support role in the manufacturing environment.
• IT savvy is essential, with proficiency in MS Office and experience using enterprise resource planning (ERP) or order management systems.
• Ability to prioritize and manage multiple tasks simultaneously, in a fast-paced environment.
• Good verbal and written communication skills, with the ability to liaise effectively with both customers and internal teams.
• Basic problem-solving skills and maintain keen observation to identify and resolve issues promptly.

Company Description

Murata is a global leader in the design, manufacturing, and supply of advanced electronic components, modules, and applications. Our products, often unseen, are integral to a wide array of electronic devices, including mobile phones, computers, cars, healthcare equipment, and home appliances. As an innovator in electronics, Murata is dedicated to advancing society and shaping the future of electronics by creating a safer, more sustainable, and efficiently connected world. Our core values emphasize customer satisfaction, employee satisfaction, innovation, sustainability, and reliability.

Role Description

• Plan, monitor, and manage security projects as part of PMO activities including risk management and progress tracking
• Support the development and enforcement of security policies and guidelines
• Coordinate and collaborate with various departments and stakeholders to promote security measures
• Assist in incident response and prepare incident reports
• Conduct regular security audits and follow-up activities
• Create and manage project-related documentation
• Support security training and awareness programs

Qualifications

• Proven experience in project management, preferably as a PMO
• Solid understanding of information security principles and frameworks (e.g., ISO 27001, NIST)
• Excellent communication and coordination skills
• Strong problem-solving and risk management abilities
• Basic IT knowledge (networks, systems, etc.)
• Relevant security certifications (e.g., CISSP, CISA, CompTIA Security+) are a plus
• Business-level proficiency in English and Japanese (both written and spoken) is mandatory
• Team player who proactively addresses challenges
• Ability to manage multiple tasks efficiently
• Keen interest in the latest trends in cybersecurity

MRO Technician – Rolling Stock Systems

Maintenance, Repair & Overhaul | Diagnostics | Electrical & Mechanical Systems | Team Leadership

As a skilled MRO Technician specializing in rolling stock systems, I am responsible for the end-to-end maintenance, diagnostics, and overhaul of a wide range of railway vehicles, including Electric Train Sets (ETS), Diesel Multiple Units (DMU), and Light Rail Vehicles (LRV). My role combines technical depth with team leadership, ensuring the safe, efficient, and reliable operation of critical train systems.

Key Responsibilities:

• Perform
  preventive and corrective maintenance
  on complex train systems and sub-systems, including
  electrical, mechanical, pneumatic, and hydraulic components
  .
• Conduct advanced
  diagnostic testing
  ,
  fault analysis
  , and
  troubleshooting
  to resolve technical issues and minimize downtime across multiple train platforms.
• Overhaul and refurbish major components such as
  traction motors
  ,
  bogies
  ,
  HVAC systems
  ,
  braking systems
  , and
  onboard electronics
  to extend lifecycle and performance.
• Collaborate with engineering teams on
  system upgrades, retrofitting projects
  , and
  design modifications
  , ensuring alignment with safety and performance standards.
• Interpret and apply
  technical manuals
  ,
  mechanical drawings
  , and
  wiring diagrams
  to execute precise repair and installation tasks.
• Lead small teams or junior technicians during complex repair jobs and overhaul operations, ensuring task quality and adherence to schedules.
• Ensure full compliance with
  company SOPs
  ,
  safety protocols
  , and
  regulatory standards
  in all maintenance operations.
• Maintain detailed maintenance records and service reports using
  CMMS
  (Computerized Maintenance Management System) and other documentation tools.
• Provide rapid support for
  field service tasks
  and
  emergency repairs
  , contributing to uninterrupted service availability.
• Participate in
  technical audits, inspections
  , and
  quality assurance initiatives
  , driving continuous improvement in system reliability and maintenance processes.