30 Workplace Technology jobs in Malaysia

About Us


Pioneering trusted medical solutions to improve the lives we touch: Convatec is a global medical products and technologies company, focused on solutions for the management of chronic conditions, with leading positions in advanced wound care, ostomy care, continence care, and infusion care. With around 10,000 colleagues, we provide our products and services in almost 100 countries, united by a promise to be forever caring.

Our solutions provide a range of benefits, from infection prevention and protection of at-risk skin, to improved patient outcomes and reduced care costs. Group revenues in 2022 were over $2 billion. The company is a constituent of the FTSE 100 Index (LSE:CTEC).

To learn more about Convatec, please visit

Intro

Our APAC GBS supports a hybrid working approach. You will be supporting markets in multiple time zones and some flexibility around working hours will be needed.

About Role

The DW Messaging Analyst role integrates our global Digital Workplace Messaging team within the remit of IT Ops. You will act as a 2nd Level Support point for all matters relating to Messaging. You will also participate project delivery globally as part of the DW team.

This position requires technical knowledge of Microsoft Exchange and Exchange Online. Experience working in Shared Services environment is advantageous.

To be successful in this role you will have:

• Administer and maintain the Messaging infrastructure and services

• Update Logs, prepare reports and submit to Leadership

• Apply governance policies and best practices

• Investigate and fix incidents

• Support 2nd level requests and escalations

• Administering Hybrid Exchange environments with multiple AD forests

About You

• Relevant tertiary education & certifications with min. 1 year experience in Messaging-related role

• Ideally certifications in Microsoft Exchange both online and on-premises

• Proven experience in a global organization and knowledge of hybrid Exchange infrastructures

• Experience in the management of transactional email systems

• Knowledge in the setup of email authentication and authorization protocols (SPF, DKIM and DMARC)

• Knowledge of enterprise level mail relay systems

• Knowledge of Exchange EOP, ATP and DLP

Outro

Our ambitions will bring the very best out in you. You’ll be pushed to aim higher and really own your work. You’ll be encouraged and supported to make things happen, too. It can be challenging. But, as the progress you make will help improve the lives of millions, it’ll be worth it.

This is stepping up to a challenge.

This is work that’ll move you

#LI-SA1

#LI-Hybrid

Beware of scams online or from individuals claiming to represent Convatec

A formal recruitment process is required for all our opportunities prior to any offer of employment. This will include an interview confirmed by an official Convatec email address.

If you receive a suspicious approach over social media, text message, email or phone call about recruitment at Convatec, do not disclose any personal information or pay any fees whatsoever. If you’re unsure, please contact us at .

Equal opportunities

Convatec provides equal employment opportunities for all current employees and applicants for employment. This policy means that no one will be discriminated against because of race, religion, creed, color, national origin, nationality, citizenship, ancestry, sex, age, marital status, physical or mental disability, affectional or sexual orientation, gender identity, military or veteran status, genetic predisposing characteristics or any other basis prohibited by law.

Notice to Agency and Search Firm Representatives

Convatec is not accepting unsolicited resumes from agencies and/or search firms for this job posting. Resumes submitted to any Convatec employee by a third party agency and/or search firm without a valid written and signed search agreement, will become the sole property of Convatec. No fee will be paid if a candidate is hired for this position as a result of an unsolicited agency or search firm referral. Thank you.

Already a Convatec employee?

If you are an active employee at Convatec, please do not apply here. Go to the Career Worklet on your Workday home page and View "Convatec Internal Career Site - Find Jobs". Thank you!

#J-18808-Ljbffr

Pioneering trusted medical solutions to improve the lives we touch: Convatec is a global medical products and technologies company, focused on solutions for the management of chronic conditions, with leading positions in advanced wound care, ostomy care, continence care, and infusion care. With around 10,000 colleagues, we provide our products and services in almost 100 countries, united by a promise to be forever caring.

Our solutions provide a range of benefits, from infection prevention and protection of at-risk skin, to improved patient outcomes and reduced care costs. Group revenues in 2022 were over $2 billion. The company is a constituent of the FTSE 100 Index (LSE:CTEC).

To learn more about Convatec, please visit

Our APAC GBS supports a hybrid working approach. You will be supporting markets in multiple time zones and some flexibility around working hours will be needed.

About Role

The DW Messaging Analyst role integrates our global Digital Workplace Messaging team within the remit of IT Ops. You will act as a 2nd Level Support point for all matters relating to Messaging. You will also participate project delivery globally as part of the DW team.

This position requires technical knowledge of Microsoft Exchange and Exchange Online. Experience working in Shared Services environment is advantageous.

To be successful in this role you will have:

• Administer and maintain the Messaging infrastructure and services

• Update Logs, prepare reports and submit to Leadership

• Apply governance policies and best practices

• Investigate and fix incidents

• Support 2nd level requests and escalations

• Administering Hybrid Exchange environments with multiple AD forests

About You

• Relevant tertiary education & certifications with min. 1 year experience in Messaging-related role

• Ideally certifications in Microsoft Exchange both online and on-premises

• Proven experience in a global organization and knowledge of hybrid Exchange infrastructures

• Experience in the management of transactional email systems

• Knowledge in the setup of email authentication and authorization protocols (SPF, DKIM and DMARC)

• Knowledge of enterprise level mail relay systems

• Knowledge of Exchange EOP, ATP and DLP

Our ambitions will bring the very best out in you. You’ll be pushed to aim higher and really own your work. You’ll be encouraged and supported to make things happen, too. It can be challenging. But, as the progress you make will help improve the lives of millions, it’ll be worth it.

This is stepping up to a challenge.

This is work that’ll move you

#LI-SA1

#LI-Hybrid

Beware of scams online or from individuals claiming to represent Convatec

A formal recruitment process is required for all our opportunities prior to any offer of employment. This will include an interview confirmed by an official Convatec email address.

If you receive a suspicious approach over social media, text message, email or phone call about recruitment at Convatec, do not disclose any personal information or pay any fees whatsoever. If you’re unsure, please contact us at .

Equal opportunities

Convatec provides equal employment opportunities for all current employees and applicants for employment. This policy means that no one will be discriminated against because of race, religion, creed, color, national origin, nationality, citizenship, ancestry, sex, age, marital status, physical or mental disability, affectional or sexual orientation, gender identity, military or veteran status, genetic predisposing characteristics or any other basis prohibited by law.

Notice to Agency and Search Firm Representatives

Convatec is not accepting unsolicited resumes from agencies and/or search firms for this job posting. Resumes submitted to any Convatec employee by a third party agency and/or search firm without a valid written and signed search agreement, will become the sole property of Convatec. No fee will be paid if a candidate is hired for this position as a result of an unsolicited agency or search firm referral. Thank you.

Already a Convatec employee?

If you are an active employee at Convatec, please do not apply here. Go to the Career Worklet on your Workday home page and View "Convatec Internal Career Site - Find Jobs". Thank you!

#J-18808-Ljbffr

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Title: Senior Specialist Digital Workplace

Location: Kuala Lumpur, MY, MY

Global Business Unit: OTH

Job Function: Information Technology

Requisition Number: 181138

Description:

Job Summary:

This role is a technical position responsible for overseeing and managing the digital tools, technologies, and strategies that support DKSH’s internal & external collaboration, communication and productivity. This role involves working closely with various teams and stakeholders to design, implement and maintain an efficient and user-friendly digital workplace environment at global scale.

Responsibilities

• Build, run and maintain digital workplace solutions.
• Strong in identity management solutions with Active Directory & Entra ID (formerly known as Azure Active Directory).
• Experience in onboarding & offboarding process with Identity Governance & Administration solutions, include SailPoint, Saviynt or Okta.
• Experience in virtual desktop infrastructure, include AWS Workspaces, Azure Virtual Desktop and Windows 365.
• Familiar in Office 365 including Outlook, Word, Excel, PowerPoint, Teams, SharePoint, and OneDrive.
• Troubleshoot and resolve issues related to Office 365 functionality, configuration, and usage.
• Familiar in unified endpoint management solutions, including Intune, ManageEngine, Ivanti or SCCM.
• Experience in supporting Windows 10 & 11 administration and security patch.
• Hands-on experience in Microsoft/Office 365 administration including Active Directory, Entra ID (formerly known as Azure Active Directory), Exchange Online, SharePoint Online, Teams, Security & Compliance and etc.
• Experience technical background in endpoint detection and response solutions include Defender or CrowdStrike.
• Have strong technical background in designing, developing and implementing new digital workplace solutions that align with IT strategy.
• Create and manage project timelines for all digital workplace solutions.
• Assist evaluations for designing digital workplace solutions for supporting global implementation.
• Embrace DKSH’s culture elements – Our purpose, Our values & Our People DNA.
• Execute process improvements and development of policies, procedures and tools to optimize overall use of resources.
• Ensure services provided adhere to service level agreement.
• Build strong working partnerships with Regional / Country IT teams, business stakeholders and users.
• Communicate user needs, priorities and customer satisfaction.
• Collaborate with IT Infrastructure & IT Security team to perform regular review and update hardening standards for various operating systems and platforms.
• Provide knowledge sharing to other Digital Workplace personnel.
• Review and assess platform security compliance to hardening standards.
• Strong ability to analyze and present data to support product & delivery decisions as required.
• Flexible on-call rotations to ensure 24/7 security escalation coverage.
• Perform or coordinate the security incident handling, documentation, root cause analysis, troubleshooting and post-Incident reports.

Job Requirement:

• Familiar in numeracy and quantitative analysis skills.
• Sense of ownership and pro-activeness in identify, improve and optimize processes and mitigating gaps.
• Demonstrate fluency in local language and English, both written and verbal communication skills.
• Strong ability to work independently and cooperate with diverse teams in multiple stakeholders.
• Experience in planning & managing IT Infrastructure budget.

Qualifications:

• Professional degree in Computer Science, Information Technology or equivalent.
• At least 4-6 years of working experience in IT infrastructure.
• Excellent leadership, strategic thinking, problem-solving abilities, and team management skills.
• Strong communication and interpersonal skills with ability to collaborate effectively with cross-functional teams and stakeholders at all levels.
• Keep abreast of the latest technologies and technological opportunities.

#J-18808-Ljbffr

Press Tab to Move to Skip to Content Link

Select how often (in days) to receive an alert:

Title: Senior Specialist Digital Workplace

Location: Kuala Lumpur, MY, MY

Global Business Unit: OTH

Job Function: Information Technology

Requisition Number: 181138

Description:

Job Summary:

This role is a technical position responsible for overseeing and managing the digital tools, technologies, and strategies that support DKSH’s internal & external collaboration, communication and productivity. This role involves working closely with various teams and stakeholders to design, implement and maintain an efficient and user-friendly digital workplace environment at global scale.

Responsibilities

• Build, run and maintain digital workplace solutions.
• Strong in identity management solutions with Active Directory & Entra ID (formerly known as Azure Active Directory).
• Experience in onboarding & offboarding process with Identity Governance & Administration solutions, include SailPoint, Saviynt or Okta.
• Experience in virtual desktop infrastructure, include AWS Workspaces, Azure Virtual Desktop and Windows 365.
• Familiar in Office 365 including Outlook, Word, Excel, PowerPoint, Teams, SharePoint, and OneDrive.
• Troubleshoot and resolve issues related to Office 365 functionality, configuration, and usage.
• Familiar in unified endpoint management solutions, including Intune, ManageEngine, Ivanti or SCCM.
• Experience in supporting Windows 10 & 11 administration and security patch.
• Hands-on experience in Microsoft/Office 365 administration including Active Directory, Entra ID (formerly known as Azure Active Directory), Exchange Online, SharePoint Online, Teams, Security & Compliance and etc.
• Experience technical background in endpoint detection and response solutions include Defender or CrowdStrike.
• Have strong technical background in designing, developing and implementing new digital workplace solutions that align with IT strategy.
• Create and manage project timelines for all digital workplace solutions.
• Assist evaluations for designing digital workplace solutions for supporting global implementation.
• Embrace DKSH’s culture elements – Our purpose, Our values & Our People DNA.
• Execute process improvements and development of policies, procedures and tools to optimize overall use of resources.
• Ensure services provided adhere to service level agreement.
• Build strong working partnerships with Regional / Country IT teams, business stakeholders and users.
• Communicate user needs, priorities and customer satisfaction.
• Collaborate with IT Infrastructure & IT Security team to perform regular review and update hardening standards for various operating systems and platforms.
• Provide knowledge sharing to other Digital Workplace personnel.
• Review and assess platform security compliance to hardening standards.
• Strong ability to analyze and present data to support product & delivery decisions as required.
• Flexible on-call rotations to ensure 24/7 security escalation coverage.
• Perform or coordinate the security incident handling, documentation, root cause analysis, troubleshooting and post-Incident reports.

Job Requirement:

• Familiar in numeracy and quantitative analysis skills.
• Sense of ownership and pro-activeness in identify, improve and optimize processes and mitigating gaps.
• Demonstrate fluency in local language and English, both written and verbal communication skills.
• Strong ability to work independently and cooperate with diverse teams in multiple stakeholders.
• Experience in planning & managing IT Infrastructure budget.

Qualifications:

• Professional degree in Computer Science, Information Technology or equivalent.
• At least 4-6 years of working experience in IT infrastructure.
• Excellent leadership, strategic thinking, problem-solving abilities, and team management skills.
• Strong communication and interpersonal skills with ability to collaborate effectively with cross-functional teams and stakeholders at all levels.
• Keep abreast of the latest technologies and technological opportunities.

#J-18808-Ljbffr

Pioneering trusted medical solutions to improve the lives we touch: Convatec is a global medical products and technologies company, focused on solutions for the management of chronic conditions, with leading positions in advanced wound care, ostomy care, continence care, and infusion care. With around 10,000 colleagues, we provide our products and services in almost 100 countries, united by a promise to be forever caring.
Our solutions provide a range of benefits, from infection prevention and protection of at-risk skin, to improved patient outcomes and reduced care costs. Group revenues in 2022 were over $2 billion. The company is a constituent of the FTSE 100 Index (LSE:CTEC).
To learn more about Convatec, please visit APAC GBS supports a **hybrid** working approach. You will be supporting markets in multiple time zones and some flexibility around working hours will be needed.
**About Role**
The DW Messaging Analyst role integrates our global Digital Workplace Messaging team within the remit of IT Ops. You will act as a 2nd Level Support point for all matters relating to Messaging. You will also participate project delivery globally as part of the DW team.
This position requires technical knowledge of Microsoft Exchange and Exchange Online. Experience working in Shared Services environment is advantageous.
**To be successful in this role you will have:**
+ Administer and maintain the Messaging infrastructure and services
+ Update Logs, prepare reports and submit to Leadership
+ Apply governance policies and best practices
+ Investigate and fix incidents
+ Support 2nd level requests and escalations
+ Administering Hybrid Exchange environments with multiple AD forests
**About You**
+ Relevant tertiary education & certifications with min. 1 year experience in Messaging-related role
+ Ideally certifications in Microsoft Exchange both online and on-premises
+ Proven experience in a global organization and knowledge of hybrid Exchange infrastructures
+ Experience in the management of transactional email systems
+ Knowledge in the setup of email authentication and authorization protocols (SPF, DKIM and DMARC)
+ Knowledge of enterprise level mail relay systems
+ Knowledge of Exchange EOP, ATP and DLP
Our ambitions will bring the very best out in you. You'll be pushed to aim higher and really own your work. You'll be encouraged and supported to make things happen, too. It can be challenging. But, as the progress you make will help improve the lives of millions, it'll be worth it.
**This is stepping up to a challenge.**
**This is work that'll move you**
#LI-SA1
#LI-Hybrid
**Beware of scams online or from individuals claiming to represent Convatec**
A formal recruitment process is required for all our opportunities prior to any offer of employment. This will include an interview confirmed by an official Convatec email address.
If you receive a suspicious approach over social media, text message, email or phone call about recruitment at Convatec, do not disclose any personal information or pay any fees whatsoever. If you're unsure, please contact us at .
**Equal opportunities**
Convatec provides equal employment opportunities for all current employees and applicants for employment. This policy means that no one will be discriminated against because of race, religion, creed, color, national origin, nationality, citizenship, ancestry, sex, age, marital status, physical or mental disability, affectional or sexual orientation, gender identity, military or veteran status, genetic predisposing characteristics or any other basis prohibited by law.
**Notice to Agency and Search Firm Representatives**
Convatec is not accepting unsolicited resumes from agencies and/or search firms for this job posting. Resumes submitted to any Convatec employee by a third party agency and/or search firm without a valid written and signed search agreement, will become the sole property of Convatec. No fee will be paid if a candidate is hired for this position as a result of an unsolicited agency or search firm referral. Thank you.
**Already a Convatec employee?**
**If you are an active employee at Convatec, please do not apply here. Go to the Career Worklet on your Workday home page and View "Convatec Internal Career Site - Find Jobs". Thank you!**

About Us

Pioneering trusted medical solutions to improve the lives we touch: Convatec is a global medical products and technologies company, focused on solutions for the management of chronic conditions, with leading positions in advanced wound care, ostomy care, continence care, and infusion care. With around 10,000 colleagues, we provide our products and services in almost 100 countries, united by a promise to be forever caring.

Our solutions provide a range of benefits, from infection prevention and protection of at-risk skin, to improved patient outcomes and reduced care costs. Group revenues in 2022 were over $2 billion. The company is a constituent of the FTSE 100 Index (LSE:CTEC).

To learn more about Convatec, please visit Intro Our APAC GBS supports a

hybrid

working approach. You will be supporting markets in multiple time zones and some flexibility around working hours will be needed. About Role The DW Messaging Analyst role integrates our global Digital Workplace Messaging team within the remit of IT Ops. You will act as a 2nd Level Support point for all matters relating to Messaging. You will also participate project delivery globally as part of the DW team. This position requires technical knowledge of Microsoft Exchange and Exchange Online. Experience working in Shared Services environment is advantageous. To be successful in this role you will have: Administer and maintain the Messaging infrastructure and services

Update Logs, prepare reports and submit to Leadership

Apply governance policies and best practices

Investigate and fix incidents

Support 2nd level requests and escalations

Administering Hybrid Exchange environments with multiple AD forests

About You Relevant tertiary education & certifications with min. 1 year experience in Messaging-related role

Ideally certifications in Microsoft Exchange both online and on-premises

Proven experience in a global organization and knowledge of hybrid Exchange infrastructures

Experience in the management of transactional email systems

Knowledge in the setup of email authentication and authorization protocols (SPF, DKIM and DMARC)

Knowledge of enterprise level mail relay systems

Knowledge of Exchange EOP, ATP and DLP

Outro Our ambitions will bring the very best out in you. You’ll be pushed to aim higher and really own your work. You’ll be encouraged and supported to make things happen, too. It can be challenging. But, as the progress you make will help improve the lives of millions, it’ll be worth it. This is stepping up to a challenge. This is work that’ll move you #LI-SA1 #LI-Hybrid Beware of scams online or from individuals claiming to represent Convatec A formal recruitment process is required for all our opportunities prior to any offer of employment. This will include an interview confirmed by an official Convatec email address. If you receive a suspicious approach over social media, text message, email or phone call about recruitment at Convatec, do not disclose any personal information or pay any fees whatsoever. If you’re unsure, please contact us at

. Equal opportunities Convatec provides equal employment opportunities for all current employees and applicants for employment. This policy means that no one will be discriminated against because of race, religion, creed, color, national origin, nationality, citizenship, ancestry, sex, age, marital status, physical or mental disability, affectional or sexual orientation, gender identity, military or veteran status, genetic predisposing characteristics or any other basis prohibited by law. Notice to Agency and Search Firm Representatives Convatec is not accepting unsolicited resumes from agencies and/or search firms for this job posting. Resumes submitted to any Convatec employee by a third party agency and/or search firm without a valid written and signed search agreement, will become the sole property of Convatec. No fee will be paid if a candidate is hired for this position as a result of an unsolicited agency or search firm referral. Thank you. Already a Convatec employee? If you are an active employee at Convatec, please do not apply here. Go to the Career Worklet on your Workday home page and View "Convatec Internal Career Site - Find Jobs". Thank you!

#J-18808-Ljbffr

Press Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Title: Senior Specialist Digital Workplace

Location: Kuala Lumpur, MY, MY Global Business Unit: OTH Job Function: Information Technology Requisition Number: 181138 Description: Job Summary: This role is a technical position responsible for overseeing and managing the digital tools, technologies, and strategies that support DKSH’s internal & external collaboration, communication and productivity. This role involves working closely with various teams and stakeholders to design, implement and maintain an efficient and user-friendly digital workplace environment at global scale. Responsibilities

Build, run and maintain digital workplace solutions. Strong in identity management solutions with Active Directory & Entra ID (formerly known as Azure Active Directory). Experience in onboarding & offboarding process with Identity Governance & Administration solutions, include SailPoint, Saviynt or Okta. Experience in virtual desktop infrastructure, include AWS Workspaces, Azure Virtual Desktop and Windows 365. Familiar in Office 365 including Outlook, Word, Excel, PowerPoint, Teams, SharePoint, and OneDrive. Troubleshoot and resolve issues related to Office 365 functionality, configuration, and usage. Familiar in unified endpoint management solutions, including Intune, ManageEngine, Ivanti or SCCM. Experience in supporting Windows 10 & 11 administration and security patch. Hands-on experience in Microsoft/Office 365 administration including Active Directory, Entra ID (formerly known as Azure Active Directory), Exchange Online, SharePoint Online, Teams, Security & Compliance and etc. Experience technical background in endpoint detection and response solutions include Defender or CrowdStrike. Have strong technical background in designing, developing and implementing new digital workplace solutions that align with IT strategy. Create and manage project timelines for all digital workplace solutions. Assist evaluations for designing digital workplace solutions for supporting global implementation. Embrace DKSH’s culture elements – Our purpose, Our values & Our People DNA. Execute process improvements and development of policies, procedures and tools to optimize overall use of resources. Ensure services provided adhere to service level agreement. Build strong working partnerships with Regional / Country IT teams, business stakeholders and users. Communicate user needs, priorities and customer satisfaction. Collaborate with IT Infrastructure & IT Security team to perform regular review and update hardening standards for various operating systems and platforms. Provide knowledge sharing to other Digital Workplace personnel. Review and assess platform security compliance to hardening standards. Strong ability to analyze and present data to support product & delivery decisions as required. Flexible on-call rotations to ensure 24/7 security escalation coverage. Perform or coordinate the security incident handling, documentation, root cause analysis, troubleshooting and post-Incident reports. Job Requirement:

Familiar in numeracy and quantitative analysis skills. Sense of ownership and pro-activeness in identify, improve and optimize processes and mitigating gaps. Demonstrate fluency in local language and English, both written and verbal communication skills. Strong ability to work independently and cooperate with diverse teams in multiple stakeholders. Experience in planning & managing IT Infrastructure budget. Qualifications:

Professional degree in Computer Science, Information Technology or equivalent. At least 4-6 years of working experience in IT infrastructure. Excellent leadership, strategic thinking, problem-solving abilities, and team management skills. Strong communication and interpersonal skills with ability to collaborate effectively with cross-functional teams and stakeholders at all levels. Keep abreast of the latest technologies and technological opportunities.

#J-18808-Ljbffr

Press Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Title: Senior Specialist Digital Workplace

Location: Kuala Lumpur, MY, MY Global Business Unit: OTH Job Function: Information Technology Requisition Number: 181138 Description: Job Summary: This role is a technical position responsible for overseeing and managing the digital tools, technologies, and strategies that support DKSH’s internal & external collaboration, communication and productivity. This role involves working closely with various teams and stakeholders to design, implement and maintain an efficient and user-friendly digital workplace environment at global scale. Responsibilities

Build, run and maintain digital workplace solutions. Strong in identity management solutions with Active Directory & Entra ID (formerly known as Azure Active Directory). Experience in onboarding & offboarding process with Identity Governance & Administration solutions, include SailPoint, Saviynt or Okta. Experience in virtual desktop infrastructure, include AWS Workspaces, Azure Virtual Desktop and Windows 365. Familiar in Office 365 including Outlook, Word, Excel, PowerPoint, Teams, SharePoint, and OneDrive. Troubleshoot and resolve issues related to Office 365 functionality, configuration, and usage. Familiar in unified endpoint management solutions, including Intune, ManageEngine, Ivanti or SCCM. Experience in supporting Windows 10 & 11 administration and security patch. Hands-on experience in Microsoft/Office 365 administration including Active Directory, Entra ID (formerly known as Azure Active Directory), Exchange Online, SharePoint Online, Teams, Security & Compliance and etc. Experience technical background in endpoint detection and response solutions include Defender or CrowdStrike. Have strong technical background in designing, developing and implementing new digital workplace solutions that align with IT strategy. Create and manage project timelines for all digital workplace solutions. Assist evaluations for designing digital workplace solutions for supporting global implementation. Embrace DKSH’s culture elements – Our purpose, Our values & Our People DNA. Execute process improvements and development of policies, procedures and tools to optimize overall use of resources. Ensure services provided adhere to service level agreement. Build strong working partnerships with Regional / Country IT teams, business stakeholders and users. Communicate user needs, priorities and customer satisfaction. Collaborate with IT Infrastructure & IT Security team to perform regular review and update hardening standards for various operating systems and platforms. Provide knowledge sharing to other Digital Workplace personnel. Review and assess platform security compliance to hardening standards. Strong ability to analyze and present data to support product & delivery decisions as required. Flexible on-call rotations to ensure 24/7 security escalation coverage. Perform or coordinate the security incident handling, documentation, root cause analysis, troubleshooting and post-Incident reports. Job Requirement:

Familiar in numeracy and quantitative analysis skills. Sense of ownership and pro-activeness in identify, improve and optimize processes and mitigating gaps. Demonstrate fluency in local language and English, both written and verbal communication skills. Strong ability to work independently and cooperate with diverse teams in multiple stakeholders. Experience in planning & managing IT Infrastructure budget. Qualifications:

Professional degree in Computer Science, Information Technology or equivalent. At least 4-6 years of working experience in IT infrastructure. Excellent leadership, strategic thinking, problem-solving abilities, and team management skills. Strong communication and interpersonal skills with ability to collaborate effectively with cross-functional teams and stakeholders at all levels. Keep abreast of the latest technologies and technological opportunities.

#J-18808-Ljbffr

Pioneering trusted medical solutions to improve the lives we touch: Convatec is a global medical products and technologies company, focused on solutions for the management of chronic conditions, with leading positions in advanced wound care, ostomy care, continence care, and infusion care. With around 10,000 colleagues, we provide our products and services in almost 100 countries, united by a promise to be forever caring.

Our solutions provide a range of benefits, from infection prevention and protection of at-risk skin, to improved patient outcomes and reduced care costs. Group revenues in 2022 were over $2 billion. The company is a constituent of the FTSE 100 Index (LSE:CTEC).

To learn more about Convatec, please visit Our APAC GBS supports a

hybrid

working approach. You will be supporting markets in multiple time zones and some flexibility around working hours will be needed. About Role The DW Messaging Analyst role integrates our global Digital Workplace Messaging team within the remit of IT Ops. You will act as a 2nd Level Support point for all matters relating to Messaging. You will also participate project delivery globally as part of the DW team. This position requires technical knowledge of Microsoft Exchange and Exchange Online. Experience working in Shared Services environment is advantageous. To be successful in this role you will have: Administer and maintain the Messaging infrastructure and services

Update Logs, prepare reports and submit to Leadership

Apply governance policies and best practices

Investigate and fix incidents

Support 2nd level requests and escalations

Administering Hybrid Exchange environments with multiple AD forests

About You Relevant tertiary education & certifications with min. 1 year experience in Messaging-related role

Ideally certifications in Microsoft Exchange both online and on-premises

Proven experience in a global organization and knowledge of hybrid Exchange infrastructures

Experience in the management of transactional email systems

Knowledge in the setup of email authentication and authorization protocols (SPF, DKIM and DMARC)

Knowledge of enterprise level mail relay systems

Knowledge of Exchange EOP, ATP and DLP

Our ambitions will bring the very best out in you. You’ll be pushed to aim higher and really own your work. You’ll be encouraged and supported to make things happen, too. It can be challenging. But, as the progress you make will help improve the lives of millions, it’ll be worth it. This is stepping up to a challenge. This is work that’ll move you #LI-SA1 #LI-Hybrid Beware of scams online or from individuals claiming to represent Convatec A formal recruitment process is required for all our opportunities prior to any offer of employment. This will include an interview confirmed by an official Convatec email address. If you receive a suspicious approach over social media, text message, email or phone call about recruitment at Convatec, do not disclose any personal information or pay any fees whatsoever. If you’re unsure, please contact us at

. Equal opportunities Convatec provides equal employment opportunities for all current employees and applicants for employment. This policy means that no one will be discriminated against because of race, religion, creed, color, national origin, nationality, citizenship, ancestry, sex, age, marital status, physical or mental disability, affectional or sexual orientation, gender identity, military or veteran status, genetic predisposing characteristics or any other basis prohibited by law. Notice to Agency and Search Firm Representatives Convatec is not accepting unsolicited resumes from agencies and/or search firms for this job posting. Resumes submitted to any Convatec employee by a third party agency and/or search firm without a valid written and signed search agreement, will become the sole property of Convatec. No fee will be paid if a candidate is hired for this position as a result of an unsolicited agency or search firm referral. Thank you. Already a Convatec employee? If you are an active employee at Convatec, please do not apply here. Go to the Career Worklet on your Workday home page and View "Convatec Internal Career Site - Find Jobs". Thank you!

#J-18808-Ljbffr