57 Workplace Management jobs in Malaysia

Retail Business Management (Administrative)

Kuala Lumpur, Kuala Lumpur ATOZ

Posted 11 days ago

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Job Description

Retail Business Management (Administrative) Fresh/Entry Level Responsibilities:
  • Maintain accurate stock levels and coordinate inventory orders.
  • Oversee recruitment, training, scheduling, and performance of store staff.
  • Ensure exceptional customer service and handle complaints or inquiries.
  • Assist with budgeting, track expenses, and ensure financial objectives.
  • Collaborate with sales team to implement sales targets and marketing strategies.
  • Ensure compliance with local health, safety, and company regulations.
  • Utilize POS systems and retail management software to enhance operational efficiency.
  • Prepare regular performance reports and analyze operational data.
Requirements:
  • Bachelor’s degree in Business Administration, Retail Management, or related field (preferred).
  • Proven experience in retail management or an administrative retail role.
  • Strong leadership, communication, and customer service skills.
  • Knowledge of retail operations, inventory management, and financial procedures.
  • Proficiency with retail management software, POS systems, and MS Office Suite.
  • Strong organizational and problem-solving abilities.
Benefits:
  • Competitive salary based on experience and qualifications.
  • EPF, SOCSO, and EIS contributions as per Malaysian labor laws.
  • Paid annual leave, sick leave, and public holidays.
  • Medical, dental, and insurance coverage.
  • Career growth opportunities and training programs.
  • Inclusive and supportive workplace culture.
  • Work-life balance with flexible work arrangements (if applicable).
Qualification:

Higher Secondary/STPM/A Level/Pre-U, Professional Certificate, Diploma/Advanced/Higher/Graduate Diploma, Bachelor's Degree/Post Graduate Diploma/Professional Degree, Master's Degree, Doctorate (PhD)

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Internship Administrative Role (Business/Management Students)

Petaling Jaya, Selangor Pusaka Intan Sdn Bhd

Posted 4 days ago

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Job Description

We are looking for an enthusiastic and motivated Intern (Administrative Role) to join our team at GKK Consultant (Pusaka Intan Sdn Bhd) sister company. This internship is an excellent opportunity for students pursuing a diploma or degree in Business Management, Administration, or related fields to gain valuable hands-on experience in office administration and HR support.
br>Responsibilities:

Perform basic administrative tasks including filing, data entry, and event support.
Assist in preparing and maintaining company records and documents.
Support the coordination of training programs and projects.
Communicate effectively in both Bahasa Malaysia and English with team members and external parties.
Use Microsoft Office tools (Word, Excel, PowerPoint) to complete assigned tasks.
Collaborate with the team and contribute to a positive work environment.

Requirements:
Currently pursuing a business-related diploma/degree (Business Management, Administration, or equivalent).
Good communication skills in Bahasa Malaysia and English.
Proficient in Microsoft Office applications.
Strong organizational skills with attention to detail.
Positive attitude, proactive, and a good team player.
Willing to work on-site in Petaling Jaya.

Internship Details:

Location: Petaling Jaya
Allowance: Provided
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Industry X - Productions & Operations Management Consulting

Kuala Lumpur, Kuala Lumpur Accenture Southeast Asia

Posted 6 days ago

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Job Description

S&C Industry X - Project Controls Manager / Senior Manager (Data Center Construction)

Join to apply for the S&C Industry X - Project Controls Manager / Senior Manager (Data Center Construction) role at Accenture Southeast Asia

As a Project Controls Manager / Senior Manager, you will oversee and manage project control systems and processes to ensure successful delivery of mission-critical projects. Your main responsibilities include safeguarding owner interests by optimizing cost, schedule, risk, and performance, while ensuring compliance with governance standards. Key duties include:

  1. Project Controls Strategy & Framework: Develop and implement tailored project controls systems, create templates and reporting standards, and advise owners on control strategies.
  2. Schedule Management: Oversee creation and maintenance of integrated schedules, perform critical path analysis, identify risks, and communicate updates effectively.
  3. Cost Management & Forecasting: Manage budgets, forecasts, analyze cost trends, and support funding requests.
  4. Risk and Change Management: Identify risks, develop mitigation strategies, oversee change processes, and maintain risk registers.
  5. Governance and Compliance: Ensure adherence to policies and standards, oversee contractor controls.
  6. Reporting and Analytics: Develop control reports, dashboards, and provide insights through analytics tools.
  7. Collaboration and Communication: Liaise between owner and EPC teams, facilitate stakeholder communication, and represent owner interests.
  8. Continuous Improvement: Enhance control processes, conduct lessons-learned reviews.

Minimum requirements:

  • Bachelor’s Degree in Construction Management, Engineering, or related field.
  • 10+ years in project controls management, with experience in data center or mission-critical projects.
  • Proficiency with project scheduling tools (Primavera P6, MS Project) and cost systems (SAP, Oracle, Procore).
  • Experience managing large-scale projects, owner representation, familiarity with MEP systems.
  • Strong analytical, communication, and stakeholder management skills.
  • Knowledge of industry standards (AACE, PMI) is preferred.

Additional details:

  • Seniority level: Mid-Senior level
  • Employment type: Full-time
  • Job function: Strategy/Planning and Consulting
  • Industries: Business Consulting and Services

This job is active and accepting applications.

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Industry X - Productions & Operations Management Consulting

Kuala Lumpur, Kuala Lumpur Accenture Southeast Asia

Posted today

Job Viewed

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Job Description

S&C Industry X - Project Controls Manager / Senior Manager (Data Center Construction)

Join to apply for the

S&C Industry X - Project Controls Manager / Senior Manager (Data Center Construction)

role at

Accenture Southeast Asia As a Project Controls Manager / Senior Manager, you will oversee and manage project control systems and processes to ensure successful delivery of mission-critical projects. Your main responsibilities include safeguarding owner interests by optimizing cost, schedule, risk, and performance, while ensuring compliance with governance standards. Key duties include: Project Controls Strategy & Framework:

Develop and implement tailored project controls systems, create templates and reporting standards, and advise owners on control strategies. Schedule Management:

Oversee creation and maintenance of integrated schedules, perform critical path analysis, identify risks, and communicate updates effectively. Cost Management & Forecasting:

Manage budgets, forecasts, analyze cost trends, and support funding requests. Risk and Change Management:

Identify risks, develop mitigation strategies, oversee change processes, and maintain risk registers. Governance and Compliance:

Ensure adherence to policies and standards, oversee contractor controls. Reporting and Analytics:

Develop control reports, dashboards, and provide insights through analytics tools. Collaboration and Communication:

Liaise between owner and EPC teams, facilitate stakeholder communication, and represent owner interests. Continuous Improvement:

Enhance control processes, conduct lessons-learned reviews. Minimum requirements: Bachelor’s Degree in Construction Management, Engineering, or related field. 10+ years in project controls management, with experience in data center or mission-critical projects. Proficiency with project scheduling tools (Primavera P6, MS Project) and cost systems (SAP, Oracle, Procore). Experience managing large-scale projects, owner representation, familiarity with MEP systems. Strong analytical, communication, and stakeholder management skills. Knowledge of industry standards (AACE, PMI) is preferred. Additional details: Seniority level: Mid-Senior level Employment type: Full-time Job function: Strategy/Planning and Consulting Industries: Business Consulting and Services This job is active and accepting applications.

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Inside Sales Team Lead Malaysia Operations Management 17-August-2025

TDCX Group

Posted today

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Job Description

Posted date 28 Jul 2025

#BeMore

Do you aspire for a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company.

Work with the world’s most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to #BeMore!

Top Reasons to work with TDCX

  • Attractive remuneration, great perks, and performance incentives
  • Comprehensive medical, insurance, or social security coverage
  • World-class workspaces
  • Engaging activities and recognition programs
  • Strong learning and development plans for your career growth
  • Positive culture for you to #BeMore at work
  • Easy to locate area with direct access to public transport
  • Flexible working arrangements
  • Be coached and mentored by experts in your field
  • Join a global company, winner of hundreds of industry awards
What is your mission?
  • Responsible for the day to day management of the contact centre to ensure that KPIs are met.
  • Develop, review and distribute daily, weekly and monthly performance and service reports and make recommendations to the Project Manager to maintain the agreed service levels to customers
  • Establish work procedures and processes that support the company and departmental standards, procedures and strategic directives.
  • Ensure that the feedbacks provided to the team members on their performance are accurate, complete and timely. Provide coaching and guidance to ensure team members meet their KPIs and adhere to the organization’s guidelines and policies.
  • Collaborate with Customer Experience and Training team to idenitify the issues , drive the metrics and able to balance and prioritize the above based on seasonality and the needs of customers, team and client.
  • Enhance the performance of team members by creating team connection, team briefings, and monthly coaching sessions.
  • Any other duties and responsibilities that may be assigned to you by the management from time to time, within your category of employment in the organization and for the effective implementation, maintenance and continual improvement of the Quality Management System of TDCX.
Who are we looking for?
  • Candidate must possess at least a Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree in any field.
  • Preferable with 2 years of working experience in the related field is required for this position
  • Experience leading, inspiring and motivating others to meet goals and metrics
  • Possess project and resource management skills
  • Strong communication and interpersonal skills
  • Excellent decision making and analytical skills.
  • Excellent verbal and written communication skills in English and the language of supporting market
Who is TDCX?

TDCX provides transformative digital CX solutions, enabling world-leading and disruptive brands to acquire new customers, build customer loyalty, and protect their online communities.

TDCX helps clients, including many of the world’s best brands, achieve their customer experience aspirations by harnessing technology, human intelligence, and our global footprint. We serve clients in fintech, gaming, technology, home sharing and travel, digital advertising and social media, streaming, and e-commerce. Our expertise and strong footprint in Asia have made us a trusted partner for clients, particularly high-growth, new economy companies looking to tap the region’s growth potential.

We pride ourselves on discovering and employing the best professionals to join us as we transform the outsourced CX industry. Our commitment to #BeMore for our people, our clients, and our community has led to us winning several hundreds of industry awards, including being one of the best companies to work for in Asia.

From our first-rate workspaces, above-industry-average compensation packages, career opportunities, to our workplace perks, find out what else is in store when you embark on a career with TDCX.


Job Segment: Call Center, Inside Sales, Telemarketing, Manager, Advertising, Sales, Customer Service, Management, Marketing

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Customer Service Team Lead Malaysia Operations Management 4-June-2025

TDCX Group

Posted 11 days ago

Job Viewed

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Job Description

Press Tab to Move to Skip to Content Link

Do you aspire for a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company.

Work with the world’s most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to #BeMore!

Top Reasons to work with TDCX

  • Attractive remuneration, great perks, and performance incentives
  • Comprehensive medical, insurance, or social security coverage
  • World-class workspaces
  • Engaging activities and recognition programs
  • Strong learning and development plans for your career growth
  • Positive culture for you to #BeMore at work
  • Easy to locate area with direct access to public transport
  • Flexible working arrangements
  • Be coached and mentored by experts in your field
  • Join a global company, winner of hundreds of industry awards
What is your mission?
  • Responsible for the day to day management of the contact centre to ensure that KPIs are met.
  • Develop, review and distribute daily, weekly and monthly performance and service reports and make recommendations to the Project Manager to maintain the agreed service levels to customers
  • Establish work procedures and processes that support the company and departmental standards, procedures and strategic directives.
  • Ensure that the feedbacks provided to the team members on their performance are accurate, complete and timely. Provide coaching and guidance to ensure team members meet their KPIs and adhere to the organization’s guidelines and policies.
  • Collaborate with Customer Experience and Training team to idenitify the issues , drive the metrics and able to balance and prioritize the above based on seasonality and the needs of customers, team and client.
  • Enhance the performance of team members by creating team connection, team briefings, and monthly coaching sessions.
  • Any other duties and responsibilities that may be assigned to you by the management from time to time, within your category of employment in the organization and for the effective implementation, maintenance and continual improvement of the Quality Management System of TDCX.
Who are we looking for?
  • Candidate must possess at least a Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree in any field.
  • Preferable with 2 years of working experience in the related field is required for this position
  • Experience leading, inspiring and motivating others to meet goals and metrics
  • Possess project and resource management skills
  • Strong communication and interpersonal skills
  • Excellent decision making and analytical skills.
  • Excellent verbal and written communication skills in English and the language of supporting market
Who is TDCX?

TDCX provides transformative digital CX solutions, enabling world-leading and disruptive brands to acquire new customers, build customer loyalty, and protect their online communities.

TDCX helps clients, including many of the world’s best brands, achieve their customer experience aspirations by harnessing technology, human intelligence, and our global footprint. We serve clients in fintech, gaming, technology, home sharing and travel, digital advertising and social media, streaming, and e-commerce. Our expertise and strong footprint in Asia have made us a trusted partner for clients, particularly high-growth, new economy companies looking to tap the region’s growth potential.

We pride ourselves on discovering and employing the best professionals to join us as we transform the outsourced CX industry. Our commitment to #BeMore for our people, our clients, and our community has led to us winning several hundreds of industry awards, including being one of the best companies to work for in Asia.

From our first-rate workspaces, above-industry-average compensation packages, career opportunities, to our workplace perks, find out what else is in store when you embark on a career with TDCX.


Job Segment: Manager, Call Center, Quality Manager, Advertising, Customer Service, Management, Quality, Marketing

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Inside Sales Team Lead Malaysia Operations Management 17-August-2025

Kelantan, Kelantan TDCX Group

Posted today

Job Viewed

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Job Description

Posted date 28 Jul 2025 #BeMore Do you aspire for a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company. Work with the world’s most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to #BeMore! Top Reasons to work with TDCX Attractive remuneration, great perks, and performance incentives Comprehensive medical, insurance, or social security coverage World-class workspaces Engaging activities and recognition programs Strong learning and development plans for your career growth Positive culture for you to #BeMore at work Easy to locate area with direct access to public transport Flexible working arrangements Be coached and mentored by experts in your field Join a global company, winner of hundreds of industry awards What is your mission?

Responsible for the day to day management of the contact centre to ensure that KPIs are met. Develop, review and distribute daily, weekly and monthly performance and service reports and make recommendations to the Project Manager to maintain the agreed service levels to customers Establish work procedures and processes that support the company and departmental standards, procedures and strategic directives. Ensure that the feedbacks provided to the team members on their performance are accurate, complete and timely. Provide coaching and guidance to ensure team members meet their KPIs and adhere to the organization’s guidelines and policies. Collaborate with Customer Experience and Training team to idenitify the issues , drive the metrics and able to balance and prioritize the above based on seasonality and the needs of customers, team and client. Enhance the performance of team members by creating team connection, team briefings, and monthly coaching sessions. Any other duties and responsibilities that may be assigned to you by the management from time to time, within your category of employment in the organization and for the effective implementation, maintenance and continual improvement of the Quality Management System of TDCX. Who are we looking for?

Candidate must possess at least a Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree in any field. Preferable with 2 years of working experience in the related field is required for this position Experience leading, inspiring and motivating others to meet goals and metrics Possess project and resource management skills Strong communication and interpersonal skills Excellent decision making and analytical skills. Excellent verbal and written communication skills in English and the language of supporting market Who is TDCX?

TDCX provides transformative digital CX solutions, enabling world-leading and disruptive brands to acquire new customers, build customer loyalty, and protect their online communities. TDCX helps clients, including many of the world’s best brands, achieve their customer experience aspirations by harnessing technology, human intelligence, and our global footprint. We serve clients in fintech, gaming, technology, home sharing and travel, digital advertising and social media, streaming, and e-commerce. Our expertise and strong footprint in Asia have made us a trusted partner for clients, particularly high-growth, new economy companies looking to tap the region’s growth potential. We pride ourselves on discovering and employing the best professionals to join us as we transform the outsourced CX industry. Our commitment to #BeMore for our people, our clients, and our community has led to us winning several hundreds of industry awards, including being one of the best companies to work for in Asia. From our first-rate workspaces, above-industry-average compensation packages, career opportunities, to our workplace perks, find out what else is in store when you embark on a career with TDCX.

Job Segment:

Call Center, Inside Sales, Telemarketing, Manager, Advertising, Sales, Customer Service, Management, Marketing

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Business Development Operations - Seller Management

Kuala Lumpur, Kuala Lumpur Shopee

Posted 11 days ago

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Job Description

About The Team

The Business Development and Partnerships teams at Shopee are dynamic and energetic. The teams are always looking to acquire business opportunities to drive Shopee to be the No. 1 e-commerce platform in Southeast Asia and Taiwan. The aim of the Business Development and Partnership teams is to provide Shopee’s buyers with a wide variety of product listings at the best prices.

Job Description

  • Support the team by executing all administrative and operational duties.
  • Support the team with documentation of the Seller Programmes processes
  • Liaise with other internal teams (as and when required) to ensure the smooth execution of administrative and operational duties.
  • Other ad hoc tasks as needed

Requirements

  • Bachelor's Degree in a related field
  • Strong attention to detail and communication skills
  • Comfortable with Excel and handling data
  • Able to work independently, with a flexible and proactive attitude
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Seller Operations Project Management - Business Development

Kuala Lumpur, Kuala Lumpur Shopee

Posted 6 days ago

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Seller Operations Project Management - Business Development

Shopee Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

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Join to apply for the Seller Operations Project Management - Business Development role at Shopee

Seller Operations Project Management - Business Development

Shopee Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

Join to apply for the Seller Operations Project Management - Business Development role at Shopee

  • Perform Data & Analytics (D&A) analysis where required to facilitate optimal outcomes across all initiatives
  • Project Management Office (PMO) activities for projects with a focus on business growth and profitability
  • Plan and roll out new internal and seller-facing initiatives to help the business more effectively achieve operational outcomes, and thus improve seller growth
  • Collaborate with Seller Community teams and Account Managers to identify structural issues impacting seller operational performance and pain points faced by sellers
  • Work with the Operations team to rollout programmes to Shopee sellers and to resolve structural operational issues impeding our sellers’ growth
  • Coordinate stakeholders across Business Development, Operations and Marketing to achieve initiative outcomes
  • Analyse and optimise internal processes across the Business Development teams to improve efficiency and reduce errors
  • Handle ad-hoc tasks as required

Job Description

  • Perform Data & Analytics (D&A) analysis where required to facilitate optimal outcomes across all initiatives
  • Project Management Office (PMO) activities for projects with a focus on business growth and profitability
  • Plan and roll out new internal and seller-facing initiatives to help the business more effectively achieve operational outcomes, and thus improve seller growth
  • Collaborate with Seller Community teams and Account Managers to identify structural issues impacting seller operational performance and pain points faced by sellers
  • Work with the Operations team to rollout programmes to Shopee sellers and to resolve structural operational issues impeding our sellers’ growth
  • Coordinate stakeholders across Business Development, Operations and Marketing to achieve initiative outcomes
  • Analyse and optimise internal processes across the Business Development teams to improve efficiency and reduce errors
  • Handle ad-hoc tasks as required

Requirements

  • Bachelor's degree in any field is required; a Master in Business Administration (MBA) would be advantageous
  • Experience in e-commerce, fast-paced tech start-ups, management consulting, corporate strategy, or private equity is a plus
  • Outstanding problem-solving and critical-thinking skills
  • Exceptional communication and project management skills
  • Result-oriented with bias for hands-on execution
  • Possess strong business acumen and commercial savviness
Seniority level
  • Seniority level Mid-Senior level
Employment type
  • Employment type Full-time
Job function
  • Job function Sales, Business Development, and Strategy/Planning
  • Industries Internet Marketplace Platforms and Technology, Information and Internet

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Office Management Executive (TECH FIRM)

Negeri Sembilan, Negeri Sembilan DADACONSULTANTS PTE. LTD.

Posted 11 days ago

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Job Description

Office Management Executive About the job

Key Responsibilities

  • Manage daily office operations, including maintaining a clean and organized office environment.
  • Handle document filing, organization, and management to ensure data accuracy and confidentiality.
  • Coordinate meetings, travel arrangements, and calendar management.
  • Assist with office procurement and inventory management.
  • Manage office supplies for onboarding and asset recovery for offboarding.
  • Liaise with vendors, service providers, and external partners to ensure quality service.
  • Organize company events, team-building activities, and other internal initiatives.
  • Handle office correspondence, emails, and other communication tasks.
  • Perform other administrative tasks as assigned by the management.

Job Requirements

  • Diploma or above in Administration, Business Management, or related fields is preferred.
  • Minimum 1 year of relevant experience in administrative roles. Previous experience in startups is a plus.
  • Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
  • Excellent communication skills.
  • Strong organizational and multitasking abilities.
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