What Jobs are available for Wellness Coaches in Malaysia?

**Description**
American Express invites you to share your resume so you can be considered for future Premium Travel & Lifestyle Consultant opportunities in the Kuala Lumpur based Travel & Lifestyle organization.
**Areas of opportunities may include**
+ Customer Service
+ Reading Comprehension
+ Negotiation
+ Sales
**How will you make an impact in this role?**
Customers Interaction
+ Provide the full suite of customer service offerings (including booking, enquiries, requests) to our premium customers for the Hong Kong or Singapore market.
+ Assist our premium customers with their needs from flight, lodging, car rental, cruise, tour, dining, golf booking, concert tickets, access to private events, as well as a wide range of other travel and lifestyle requests all over the world.
+ Respond and follow-up on travel and lifestyle enquiries via multiple communication channels.
+ Research, recommend and tailor luxury holiday/ booking experiences to our premium customers.
+ Proactively offer options to customers and follow through to ensure customers are fully satisfied with the services and products.
+ Stay up to date around premium travel and luxury products.
+ Prepare written correspondence to customers when required to furnish information requested by customers.
+ Evaluate customers' complaints and ensure that they are taken care of expeditiously and satisfactorily, reporting service failures and making recommendations to prevent recurrences.
+ Identifying the root causes of service incidents/failures and provide solutions to de-escalate the customer's issues.
+ Leverage and research using a variety of internal and external resources to gain a deeper understanding of your customers and develop opportunities to deliver outstanding and proactive service.
+ Attend training and develop relevant knowledge and skills to uplift customer experience.
Growing Revenue Generating Opportunities
+ Plan and carry out travel sales activities to the agreed sales volumes, targets, and products.
+ Identify and promote areas with potential for revenue generation to cross-sell, upsell products and services including value added services.
+ Develop strategies intended to drive business growth and to achieve specific goals in a dynamic environment.
+ Work collaboratively with your team to grow the business with customers in a seamless manner.
+ Assume additional responsibilities and projects at the request of the leadership team when needed to support the business.
**Qualifications:**
+ Minimum of 2 years' experience in travel and/or concierge service industry, plus if you have supported the Hong Kong or Singapore market
+ Outstanding verbal and written communication skills in English and/or Cantonese
+ Deliver outstanding levels of customer service consistently and strive to provide the right solution for the customer in an efficient and agreed timeframe.
+ Being passionate and having the basic knowledge of travel destinations; products & experiences are desirable - Trainings will be provided to grow and improve industry knowledge.
+ Experience with Sabre or other GDS and or Basic Fares & Ticketing would be an advantage.
+ Consistent track record of meeting and exceeding performance & productivity metrics through high levels of customer happiness and sales generated.
+ Highly organized, ability to multitask, navigate across multiple systems and priorities and balance competing demands.
+ Resilient, highly dedicated, agile with a growth mindset are pre-requisite for this role.
+ Outstanding attention to detail, with an ability to balance between efficiency and quality.
+ Ability to work on a 24/7 rotating roster with starting shifts between 8am - 10pm, Monday through to Sunday over 365 days.
**Qualifications**
We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:
+ Competitive base salaries
+ Bonus incentives
+ Support for financial-well-being and retirement
+ Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
+ Flexible working model with hybrid or onsite arrangements depending on role and business needs
+ Generous paid parental leave policies (depending on your location)
+ Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
+ Free and confidential counseling support through our Healthy Minds program
+ Career development and training opportunities
Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.
**Job:** Operations
**Primary Location:** Malaysia-SGR-Kuala Lumpur
**Schedule** Full-time
**Req ID:**

Overview

Premium Travel & Lifestyle Consultant (Cantonese and English speakers) - Future Opportunities at American Express. American Express invites you to share your resume so you can be considered for future Premium Travel & Lifestyle Consultant opportunities in the Kuala Lumpur based Travel & Lifestyle organization. Areas of opportunities

Customer Service Reading Comprehension Negotiation Sales Responsibilities

Customer Interaction

Provide the full suite of customer service offerings (including booking, enquiries, requests) to our premium customers for the Hong Kong or Singapore market. Assist our premium customers with their needs from flight, lodging, car rental, cruise, tour, dining, golf booking, concert tickets, access to private events, and a wide range of other travel and lifestyle requests all over the world. Respond and follow up on travel and lifestyle enquiries via multiple communication channels. Research, recommend and tailor luxury holiday/booking experiences to our premium customers. Proactively offer options to customers and follow through to ensure they are fully satisfied with the services and products. Stay up to date around premium travel and luxury products. Prepare written correspondence to customers when required to furnish information requested by customers. Evaluate customers’ complaints and ensure that they are taken care of expeditiously and satisfactorily, reporting service failures and making recommendations to prevent recurrences. Identify the root causes of service incidents and provide solutions to de-escalate the customer’s issues. Leverage and research using a variety of internal and external resources to gain a deeper understanding of your customers and develop opportunities to deliver outstanding and proactive service. Attend training and develop relevant knowledge and skills to uplift customer experience.

Growing Revenue Generating Opportunities

Plan and carry out travel sales activities to the agreed sales volumes, targets, and products. Identify and promote areas with potential for revenue generation to cross-sell, upsell products and services including value added services. Develop strategies intended to drive business growth and to achieve specific goals in a dynamic environment. Work collaboratively with your team to grow the business with customers in a seamless manner. Assume additional responsibilities and projects at the request of the leadership team when needed to support the business.

Qualifications

Minimum of 2 years’ experience in travel and/or concierge service industry, plus if you have supported the Hong Kong or Singapore market Outstanding verbal and written communication skills in English and/or Cantonese Deliver outstanding levels of customer service consistently and strive to provide the right solution for the customer in an efficient and agreed timeframe. Being passionate and having the basic knowledge of travel destinations; products & experiences are desirable – Training will be provided to grow and improve industry knowledge. Experience with Sabre or other GDS and/or Basic Fares & Ticketing would be an advantage. Consistent track record of meeting and exceeding performance and productivity metrics through high levels of customer happiness and sales generated. Highly organized, ability to multitask, navigate across multiple systems and priorities and balance competing demands. Resilient, highly dedicated, agile with a growth mindset are pre-requisites for this role. Outstanding attention to detail, with an ability to balance between efficiency and quality. Ability to work on a 24/7 rotating roster with starting shifts between 8am – 10pm, Monday through Sunday over 365 days. Benefits

Competitive base salaries Bonus incentives Support for financial-well-being and retirement Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location) Flexible working model with hybrid or onsite arrangements depending on role and business needs Generous paid parental leave policies (depending on your location) Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) Free and confidential counseling support through our Healthy Minds program Career development and training opportunities Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations. Seniority level

Entry level Employment type

Full-time Job function

Other

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Working arrangements 8am - 4pm! Attractive commission 6 months probation period

about the company Our client is a subsidary for a large group which has provided multiple residential and commercial developments across Malaysia. They are also 1 of 70 groups in Malaysia which has an import license for operations. They have an exciting opportunity looking for a Sales Consultant to join and tackle this growing market. Based in KL Gateway office.

about the job

Drive sales growth for the assigned category within the new business segment Develop and implement strategic sales plans to meet revenue targets Conduct client meetings and prepare tailored business proposals Leverage social media platforms to enhance brand visibility and engagement Track performance metrics, prepare reports, and conduct competitor analysis about the manager/team Reporting to: Director Role Type: Individual Contributor Director is hands off but approachable who also created a comfortable working environment for the team.

skills and experience

Minimum of 3 years’ experience in sales or business development within a B2B environment Proven track record in developing and executing sales strategies to meet revenue goals Self-motivated, resourceful, and solution-oriented Strong networking, negotiation, and presentation skills

experience 2 years

skills Business development experience within a B2B environment

qualifications no additional qualifications required

education College/Pre-University

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3 days ago Be among the first 25 applicants Get AI-powered advice on this job and more exclusive features. About Lyra Health

Lyra Health is the leading provider of mental health solutions for employers supporting more than 20 million people globally. The company has delivered 13 million sessions of mental health care, published more than 20 peer‑reviewed studies, and delivered unmatched outcomes in terms of access, clinical effectiveness and cost efficiency. Extensive peer‑reviewed research confirms Lyra’s transformative care model helps people recover twice as fast and results in a 26% annual reduction in overall healthcare claims costs. Lyra is transforming access to life-changing mental health care through Lyra Empower, the only fully integrated, AI‑powered platform combining the highest‑quality care and technology solutions. You may be a good fit for this contract role if:

You take a person‑centered approach to your coaching, rather than problem‑focused You are comfortable coaching around mental and emotional barriers You are independent, experienced using technology to connect with clients, and open to learning and using new content. Responsibilities

Provide evidence‑based coaching sessions via video Utilize digital lessons, videos, and assessments to your clients between sessions to enhance learning and monitor quantitative improvement Regularly attend peer group consultation meetings Access and participate in continued coach development trainings Maintain adherence to Lyra’s coaching model and quality standards Requirements

Graduated from a comprehensive Level 1 or Level 2 coaching program accredited by the ICF, or ICF‑credentialed coach (ACC, PCC, MCC) Completed a minimum of 100 coaching hours with adults post graduation Full professional proficiency in English Resides and works in Malaysia for at least 9 months of the year Perks of contracting with Lyra

Referrals of motivated clients from diverse backgrounds Enjoy flexibility in scheduling Paid ongoing learning opportunities about evidence‑based mental health coaching topics such as delivering culturally responsive care Receive ICF approved CCE units upon completion of onboarding Peer connection with other coaches Ongoing support from Lyra’s clinical and coaching team Thank you for your consideration, please attach your resume, certificate of completion from your ICF accredited program, and/or your ACC, PCC, MCC credential. We are an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information or any other category protected by law. By applying for this position, you acknowledge that your personal information will be processed as per the Lyra Health Workforce Privacy Notice. Through this application, to the extent permitted by law, we will collect personal information from you including, but not limited to, your name, email address, gender identity, employment information, and phone number for the purposes of recruiting and assessing suitability, aptitude, skills, qualifications, and interests for employment with Lyra. We may also collect information about your race, ethnicity, and sexual orientation, which is considered sensitive personal information under the California Privacy Rights Act (CPRA) and special category data under the UK and EU GDPR. Providing this information is optional and completely voluntary, and if you provide it you consent to Lyra processing it for the purposes as described at the point of collection, for example for diversity and inclusion initiatives. If you are a California resident and would like to limit how we use this information, please use the Limit the Use of My Sensitive Personal Information form. This information will only be retained for as long as needed to fulfill the purposes for which it was collected, as described above. Please note that Lyra does not “sell” or “share” personal information as defined by the CPRA. Outside of the United States, for example in the EU, Switzerland and the UK, you may have the right to request access to, or a copy of, your personal information, including in a portable format; request that we delete your information from our systems; object to or restrict processing of your information; or correct inaccurate or outdated personal information in your systems. These rights may be subject to legal limitations. To exercise your data privacy rights outside of the United States, please contact For more information about how we use and retain your information, please see our Workforce Privacy Notice.

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Employment Type : Independent Consultant (Contract)

About Naluri

We are a digital health therapeutics company operating across SEA, focused on the intersection of mental health and physical chronic diseases. We combine behavioural science, psychology, data science and digital design to help companies, healthcare providers, and ultimately, people in achieving a healthier lifestyle.

Visit our website to learn more about us: looking for a Clinical Psychologist or Counsellor to help our Naluri members achieve their healthiest and best selves. As part of the Coaching team, you'll be part of our mission to improve our consumers' mental and physical health via behaviour science, data science, and digital design.

Who we're looking for Counsellors:

Minimum Postgrad Diploma, and;

Achieved 600 hours of face-to-face counselling, and;

Completed 60 hours clinical supervision, and;

Registered with Singapore Association for Counselling (SAC), with full membership.

OR

Clinical Psychologists:

Masters in Clinical Psychology, and;

Registered with Singapore Psychological Society (SPS), with valid registration.

AND

Have minimum 3 years of working experience with adult clients from various backgrounds and different health conditions including physical chronic diseases such as obese, high blood pressure, high cholesterol and diabetic;

Have experience with EAP would be an added bonus;

Keen interest in the application of digital technology;

Passionate or willing to learn about healthy living, motivational interviewing, and;

interdisciplinary health care;

Fluent in both spoken and written English and Malay; Mandarin would be an added bonus.

Key Responsibilities Member Engagement & Support

Respond promptly to member inquiries via text-based coaching within the stipulated response time.

Provide evidence-based mental health strategies to support behavioural change.

Monitor member progress and offer personalized guidance to improve well-being.

Multidisciplinary Collaboration

Work closely with dietitians, fitness coaches, medical professionals, and other experts to ensure holistic care for members.

Cross-refer members to relevant Naluri services based on their needs, ensuring seamless access to mental health, nutrition, fitness, and medical coaching.

Retention & Outcome Optimization

Support member retention by fostering engagement and motivation within the Naluri ecosystem.

Help members achieve measurable mental health and behavioural outcomes, tracking progress against defined goals.

Projects & Community Initiatives

Participate in Naluri-organised projects, wellness programs, and corporate events.

Contribute to mental health campaigns and engagement activities within the Naluri ecosystem.

Able to start immediately.

Part-time and flexible working hours.

Continued education and training provided.

#J-18808-Ljbffr

Employment Type : Independent Consultant (Contract)

About Naluri

We are a digital health therapeutics company operating across SEA, focused on the intersection of mental health and physical chronic diseases. We combine behavioural science, psychology, data science and digital design to help companies, healthcare providers, and ultimately, people in achieving a healthier lifestyle.

Visit our website to learn more about us: looking for a Clinical Psychologist or Counsellor to help our Naluri members achieve their healthiest and best selves. As part of the Coaching team, you'll be part of our mission to improve our consumers' mental and physical health via behaviour science, data science, and digital design.

Who we're looking for Counsellors:

Minimum Postgrad Diploma, and;

Achieved 600 hours of face-to-face counselling, and;

Completed 60 hours clinical supervision, and;

Registered with Singapore Association for Counselling (SAC), with full membership.

OR

Clinical Psychologists:

Masters in Clinical Psychology, and;

Registered with Singapore Psychological Society (SPS), with valid registration.

AND

Have minimum 3 years of working experience with adult clients from various backgrounds and different health conditions including physical chronic diseases such as obese, high blood pressure, high cholesterol and diabetic;

Have experience with EAP would be an added bonus;

Keen interest in the application of digital technology;

Passionate or willing to learn about healthy living, motivational interviewing, and;

interdisciplinary health care;

Fluent in both spoken and written English and Malay; Mandarin would be an added bonus.

Key Responsibilities Member Engagement & Support

Respond promptly to member inquiries via text-based coaching within the stipulated response time.

Provide evidence-based mental health strategies to support behavioural change.

Monitor member progress and offer personalized guidance to improve well-being.

Multidisciplinary Collaboration

Work closely with dietitians, fitness coaches, medical professionals, and other experts to ensure holistic care for members.

Cross-refer members to relevant Naluri services based on their needs, ensuring seamless access to mental health, nutrition, fitness, and medical coaching.

Retention & Outcome Optimization

Support member retention by fostering engagement and motivation within the Naluri ecosystem.

Help members achieve measurable mental health and behavioural outcomes, tracking progress against defined goals.

Projects & Community Initiatives

Participate in Naluri-organised projects, wellness programs, and corporate events.

Contribute to mental health campaigns and engagement activities within the Naluri ecosystem.

Able to start immediately.

Part-time and flexible working hours.

Continued education and training provided.

#J-18808-Ljbffr

Employment Type : Independent Consultant (Contract)

About Naluri

We are a digital health therapeutics company operating across SEA, focused on the intersection of mental health and physical chronic diseases. We combine behavioural science, psychology, data science and digital design to help companies, healthcare providers, and ultimately, people in achieving a healthier lifestyle.

Visit our website to learn more about us: looking for a Clinical Psychologist or Counsellor to help our Naluri members achieve their healthiest and best selves. As part of the Coaching team, you'll be part of our mission to improve our consumers' mental and physical health via behaviour science, data science, and digital design.

Who we're looking for Counsellors:

Minimum Postgrad Diploma, and;

Achieved 600 hours of face-to-face counselling, and;

Completed 60 hours clinical supervision, and;

Registered with Singapore Association for Counselling (SAC), with full membership.

OR

Clinical Psychologists:

Masters in Clinical Psychology, and;

Registered with Singapore Psychological Society (SPS), with valid registration.

AND

Have minimum 3 years of working experience with adult clients from various backgrounds and different health conditions including physical chronic diseases such as obese, high blood pressure, high cholesterol and diabetic;

Have experience with EAP would be an added bonus;

Keen interest in the application of digital technology;

Passionate or willing to learn about healthy living, motivational interviewing, and;

interdisciplinary health care;

Fluent in both spoken and written English and Malay; Mandarin would be an added bonus.

Key Responsibilities Member Engagement & Support

Respond promptly to member inquiries via text-based coaching within the stipulated response time.

Provide evidence-based mental health strategies to support behavioural change.

Monitor member progress and offer personalized guidance to improve well-being.

Multidisciplinary Collaboration

Work closely with dietitians, fitness coaches, medical professionals, and other experts to ensure holistic care for members.

Cross-refer members to relevant Naluri services based on their needs, ensuring seamless access to mental health, nutrition, fitness, and medical coaching.

Retention & Outcome Optimization

Support member retention by fostering engagement and motivation within the Naluri ecosystem.

Help members achieve measurable mental health and behavioural outcomes, tracking progress against defined goals.

Projects & Community Initiatives

Participate in Naluri-organised projects, wellness programs, and corporate events.

Contribute to mental health campaigns and engagement activities within the Naluri ecosystem.

Able to start immediately.

Part-time and flexible working hours.

Continued education and training provided.

#J-18808-Ljbffr

Employment Type : Independent Consultant (Contract)

About Naluri

We are a digital health therapeutics company operating across SEA, focused on the intersection of mental health and physical chronic diseases. We combine behavioural science, psychology, data science and digital design to help companies, healthcare providers, and ultimately, people in achieving a healthier lifestyle.

Visit our website to learn more about us: looking for a Clinical Psychologist or Counsellor to help our Naluri members achieve their healthiest and best selves. As part of the Coaching team, you'll be part of our mission to improve our consumers' mental and physical health via behaviour science, data science, and digital design.

Who we're looking for Counsellors:

Minimum Postgrad Diploma, and;

Achieved 600 hours of face-to-face counselling, and;

Completed 60 hours clinical supervision, and;

Registered with Singapore Association for Counselling (SAC), with full membership.

OR

Clinical Psychologists:

Masters in Clinical Psychology, and;

Registered with Singapore Psychological Society (SPS), with valid registration.

AND

Have minimum 3 years of working experience with adult clients from various backgrounds and different health conditions including physical chronic diseases such as obese, high blood pressure, high cholesterol and diabetic;

Have experience with EAP would be an added bonus;

Keen interest in the application of digital technology;

Passionate or willing to learn about healthy living, motivational interviewing, and;

interdisciplinary health care;

Fluent in both spoken and written English and Malay; Mandarin would be an added bonus.

Key Responsibilities Member Engagement & Support

Respond promptly to member inquiries via text-based coaching within the stipulated response time.

Provide evidence-based mental health strategies to support behavioural change.

Monitor member progress and offer personalized guidance to improve well-being.

Multidisciplinary Collaboration

Work closely with dietitians, fitness coaches, medical professionals, and other experts to ensure holistic care for members.

Cross-refer members to relevant Naluri services based on their needs, ensuring seamless access to mental health, nutrition, fitness, and medical coaching.

Retention & Outcome Optimization

Support member retention by fostering engagement and motivation within the Naluri ecosystem.

Help members achieve measurable mental health and behavioural outcomes, tracking progress against defined goals.

Projects & Community Initiatives

Participate in Naluri-organised projects, wellness programs, and corporate events.

Contribute to mental health campaigns and engagement activities within the Naluri ecosystem.

Able to start immediately.

Part-time and flexible working hours.

Continued education and training provided.

#J-18808-Ljbffr

Employment Type : Independent Consultant (Contract)

About Naluri

We are a digital health therapeutics company operating across SEA, focused on the intersection of mental health and physical chronic diseases. We combine behavioural science, psychology, data science and digital design to help companies, healthcare providers, and ultimately, people in achieving a healthier lifestyle.

Visit our website to learn more about us: looking for a Clinical Psychologist or Counsellor to help our Naluri members achieve their healthiest and best selves. As part of the Coaching team, you'll be part of our mission to improve our consumers' mental and physical health via behaviour science, data science, and digital design.

Who we're looking for Counsellors:

Minimum Postgrad Diploma, and;

Achieved 600 hours of face-to-face counselling, and;

Completed 60 hours clinical supervision, and;

Registered with Singapore Association for Counselling (SAC), with full membership.

OR

Clinical Psychologists:

Masters in Clinical Psychology, and;

Registered with Singapore Psychological Society (SPS), with valid registration.

AND

Have minimum 3 years of working experience with adult clients from various backgrounds and different health conditions including physical chronic diseases such as obese, high blood pressure, high cholesterol and diabetic;

Have experience with EAP would be an added bonus;

Keen interest in the application of digital technology;

Passionate or willing to learn about healthy living, motivational interviewing, and;

interdisciplinary health care;

Fluent in both spoken and written English and Malay; Mandarin would be an added bonus.

Key Responsibilities Member Engagement & Support

Respond promptly to member inquiries via text-based coaching within the stipulated response time.

Provide evidence-based mental health strategies to support behavioural change.

Monitor member progress and offer personalized guidance to improve well-being.

Multidisciplinary Collaboration

Work closely with dietitians, fitness coaches, medical professionals, and other experts to ensure holistic care for members.

Cross-refer members to relevant Naluri services based on their needs, ensuring seamless access to mental health, nutrition, fitness, and medical coaching.

Retention & Outcome Optimization

Support member retention by fostering engagement and motivation within the Naluri ecosystem.

Help members achieve measurable mental health and behavioural outcomes, tracking progress against defined goals.

Projects & Community Initiatives

Participate in Naluri-organised projects, wellness programs, and corporate events.

Contribute to mental health campaigns and engagement activities within the Naluri ecosystem.

Able to start immediately.

Part-time and flexible working hours.

Continued education and training provided.

#J-18808-Ljbffr