795 Waiter Waitress jobs in Malaysia

• Make each meal a feast for the eyes and treat for the taste buds. With your own signature flare, you’ll turn our high standards into memorable meals for every guest.
• Greet and welcome all guests and take beverage and food orders in a prompt and professional manner.
• Own your kitchen – keep on top of supplies and equipment, and minimise waste.
• Tell your supervisor or duty manager about any unsafe equipment, low supplies or safety incidents.
• Help create a safe space by following our safety procedures and wearing necessary protective equipment.
• Be cleaner than clean – meet or exceed local cleanliness and hygiene laws.
• Help with washing up restaurant’s operating equipment when needed.
• Give guests a better experience by helping with any queries or advice.
• Wear your uniform with pride and grooming as per hotel standard.
• Take on other ad-hoc duties when the whole team needs to pull together.
• Attends and participates in training sessions as scheduled.
• Beverages are upsold and regularly replenished, abiding by responsible alcohol service regulations.
• Able to assist other outlets whenever required.

What We Need From You

• Strong – sometimes you’ll need to lift, push and pull big objects up to 50lbs (23 kg). This can involve bending and kneeling.
• Literate – you’ll need a good grasp of reading, writing and basic maths.
• Flexible – night, weekend and holiday shifts are all part of the job.
• Compliant – as well as meeting local laws on food handling and serving alcohol, you’ll be above the minimum age required and fluent in the local language.
• Articulate – a great communicator, you’ll be warm, welcoming and easy to talk to.

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.

• Greet and seat customers
• Take food and beverage orders
• Serve food and drinks promptly
• Clean tables and maintain the dining area
• Assist with other operational duties
  
  

• Must be able to communicate in Mandarin, as most of our customers speak Mandarin
• Fresh graduate are welcome to apply
• Malaysian citizen
• Responsible and have good communication skills
• Willing to work on weekends & public holidays
• F&B experience is an advantage
  
  

• Free staff meals
• Staff discount
• Uniform provided
• EPF, SOCSO, EIS contributions
• Hostel provided
• Medical reimbursement
• Overtime pay
• Midnight shift allowance
• Attendance or performance incentives
• Annual leave, sick leave & paid public holidays

• Work and communicate effectively with co-workers and management.
• Arrive for your shift on time.
• Respond to questions, concerns, and complaints from customers, vendors, or clients.
• Conduct administrative duties and errands as required.
• Escalate any problems or complaints to the relevant supervisor or manager.
• Prioritize important tasks and manage your time effectively.
• Man and operate equipment relative to your role.
• Maintain professionalism and a positive attitude.

Job Requirements:

• High school SPM with relevant experience.
• Further training may be required.
• Friendly, reliable, and punctual.
• Physically fit and able to work on your feet for long periods.
• Ability to work irregular hours (day and night shifts).
• Enjoy working with people.
• Medical benefits
• Overtime pays provided
• Annual Leave and Sick Leave
• EPF/SOCO/EIS
• Commissions (Sales)
• Training provided

Working hours : 8.00AM 6.00PM / 12.00PM 10PM

Traders cater to savvy, passionate travelers who appreciate smart functionality and getting things done. Guests enjoy a blend of thoughtful simplicity with the warmth of Asian hospitality. No matter the purpose of the trip – work, rest, or play, each Traders offers a thoughtfully designed environment enabling guests to be focused on what really matters.

Located at the heart of the Kuala Lumpur city center,Traders Hotel by Shangri-La is looking for a dynamic, and multi-skilled talent in delivering our Asian hospitality.

Department: Food & Beverage

Reports To : Outlet Manager
Job Summary: Waiter/ Waitress is responsible for greeting guests, taking orders, and serving food and beverages while ensuring a pleasant dining experience.

Key Responsibilities:

• Welcome and escort guests to their tables in a courteous and professional manner.

• Accurately take food and beverage orders and input them into the system.

• Coordinate with the kitchen team to ensure timely and correct delivery of orders.

• Serve food and beverages efficiently, following service standards.

• Monitor assigned tables and ensure guest satisfaction throughout their dining experience.

• Maintain cleanliness and proper setup of the dining area before, during, and after service.

Skills and Qualifications:

• Minimum SPM qualification or relevant hospitality certification.

• At least 1 year of experience in a similar role, or fresh graduates with strong interest in hospitality are encouraged to apply.

• Pleasant appearance with strong interpersonal and communication skills.

• Proficient in English and Malay; knowledge of Mandarin, Korean, or Japanese is an added advantage.

• Due to work permit restrictions, only citizens of Malaysia and Permanent Residents of Malaysia shall be considered.

Tenant Name : Haidilao Malaysia Sdn Bhd

Lot No : LG-037 & 038

Job Vacancies and Description : Waiter/Waitress:

1. 1. Be fully prepared before work and make final check before meals at service partitions;
   2. Serve the guests quickly and accurately upon their special requests;
   3. Use employee mandate wisely to handle customer defect rates, develop new customers and attract returned customers; relevant information shall be reported to head waiter/waitress;
   4. See guests off when they leave and remind them to take their belongings;
   5. Keep countertops and floor in service areas clean and sanitary;
   6. Customize the needs of guests through careful analysis, collect and report relevant customized information to customer service manager or head waiter/waitress;
   7. Complete other tasks assigned by superiors.

Working Hours : 7.5 Hours per day, 3 Shifts

PIC Contact Number : +60 11 2321 5231

Email Address :myrecruit.haidilao.com