22 Vendor Management jobs in Malaysia

Overview

This role reports directly to the APAC Head of Vendor Management. The role will work closely with the Regional Vendor Management team to ensure the development and implementation of Best Practices. It will support the regional strategies to deliver long term operational efficiency and financial benefits, whilst minimising business risk.

• Proficient at Excel is a must.

• Ability to read, understand & analyse data is a must but also to contextualize it and lead external & internal discussions based on data is a must.

• Ongoing responsibilities include supporting with data, the optimization of vendor panel sizes and providing analytics/reporting of identified savings & other opportunities.

• Experience in power BI platforms would be preferred.

• To support sourcing initiatives from scoping, definition of Business Requirements, through the application of adapted due diligence process and panel Management.

• Ability to create RFQ, RFP, RFI documents, guide the Business through the definition of their business requirements, develop presentations materials (i.e., ppt) is a must.

• Support the development of a set of vendor performance management best practices which will include the most effective use of Service Level Agreements (SLAs), Developing Key Performance Indicators (KPIs) and Balanced Performance Scorecards for vendors.

• This will include promoting the Vendor Management Best Practices for the compliance and performance management of these vendors appropriate to each local legal and regulatory environment.

• Focus on measuring the right performance criteria (based on the key success levers for the VM function).

• Assist all region/country stakeholders in using procurement platforms and tools.

• Ability & willingness to learn how to use new tools with the right energy & positivity is a must.

• Ability to create guide/training documents on the use of those tools.

• Ability to always think critically to be ahead on how to improve & streamline processes.

• Ability to develop an approach to vendor/ Chubb process mapping and evaluation with a focus on the removal of non-value adding activities and waste removal.

• Ability to understand current, complex, diverse & ever evolving vendors due diligence requirements processes, map them out, find ways to improve them, engage with relevant departments to influence their evolution so risks are mitigated while maintaining Chubb competitive advantage.

• To develop a Continuous Improvement vendor methodology to focus vendor efforts on year-on-year improvements in the end-to-end claims process through Vendor Relationship Management techniques, encouraging vendor innovation and ongoing value-adding initiatives. This should include a “lessons learnt” review process and ongoing Market Analysis.

This role will also be expected to be an advocate of the Claims Vendor Function and “sell” the function to all appropriate areas of the business.They will demonstrate leadership and proficiency in areas of Strategy development, Vendor Performance Management Best Practice, Sourcing processes, governance & compliance management, and guide stakeholders through the Vendor Management process so that value is delivered.

MINIMUM REQUIREMENTS:

• A minimum of 3 years of experience in Claims Vendor Performance Management across multiple vendor categories would be preferable

• Knowledge of Claims vendors and vendor markets.

• Ability to work independently, remotely and objective focussed.

• Tangible evidence of a deliver-based focus.

• Analytical & solution focused skills.

• Proven experience in managing vendor performance management programs using SLA, KPIs and Balanced Scorecards.

• Ability to negotiate & influence effectively & commercially.

• Knowledge of either insurance markets, insurance claims or procurement principles (desirable).

• Strong interpersonal & stakeholder management skills & experience.

• Ability to work as a team & by-self. Self-motivated

• Ability to prioritize effectively.

• Can-do attitude, solution driven.

Overview

This position reports to Head, Billing & Cost Management

The Vendor Management Specialist are responsible in managing end-to-end Customer Work Order (CWO) and 3rd party leasing.

• Manage 3rd party quotation requirement from Sales Business Unit & Network
• Manage 3rd party price sourcing, negotiation and finalisation for approval
• Manage 3rd party invoice processing, verification & approval for payments
• Manage database record update
• Cost management and process Improvements

• Manage 3rd party costing requirements thru TIME internal system
• Liaise with domestic and international partners (Service Provider) for price sourcing and quotation
• Analyse the quoted price, do price comparison & negotiation and finalize it for approval
• Manage 3rd party ordering process for a confirmed order and work with Service Delivery (SD) team for service delivery and activation
• Manage 3rd party invoice processing, verification and approval for Finance payment
• Manage the 3rd party service cancelation/termination, upgrading or renewal

• Optimize operating expenses by managing budget vs actual for 3rd party services
• Identify cost savings by performing analysis on OPEX utilization
• Manage database record, keep track of the service status and payment records
• Able to create dashboards and produce reports for analysis purposes.
• Maintain productivity report for daily & weekly tracking of the team's SLA
• Prepare monthly report for management meeting

• Analyse existing business processes to identify automation opportunities.
• Able to collaborate with cross-functional teams to identify automation opportunities and deliver scalable automation frameworks.

• Candidate with a Bachelor Degree in a Business Management, Procurement, Finance Telecommunications Engineering
• Interested in telecommunication engineering, business processes and have the ability to initiates, coordinates, administrates and negotiates with domestic & international partners
• Fair knowledge of the national and international telecommunications environment
• Detail-oriented and analytical abilities
• Effective communication skills
• Intermediate level in Excel & Powerpoint
• Experience in leveraging automation and process improvement techniques in procurement and project management is a plus point

At Konica Minolta, our Mission is to be the ideal business partner of choice in Office Business and IT Services solutions. Through collaboration between our colleagues, partners and customers, we strive to enrich the society through constant innovation and development of solution driven tools.

Job Description

• Responsible for administrative procedures associated with recording and collating records for the preparation of delivery orders and other documents in connection with sales, service and deliveries.
• Maintaining stock/consumables goods control, inventory, stock movements, issue stock, perform aging stock write off, perform stock take and stock reconciliation.
• To liaise with external warehouse service providers throughout Malaysia by ensure their overall performance.
• To prepare monthly stock, billing, provision, costing report & vendor performance related reports as directed for managerial review.
• To handle and manage the service agreement renewal with our external warehouse service providers, including sourcing potential service providers, request for quotation (RFQ), etc.
• Handle enquiries and complaints with urgency, immediately refer issues/decision requiring higher level discussion or approvals to relevant personnel while maintaining customers satisfaction.
• Updating and keeping records of all documents under the scope of the Company's ISO 9001.
• Perform other related duties as and when directed by superior.
• Ensure all processes are in compliance with Company’s procedure and guideline.
• Software using: SAP SOFTWARE
  
  

• Possess a Degree or equivalent in any Business- related field.
• Preferably with specialization or experience in Inventory Management or Vendor Management.
• Minimum 1 year of relevant working experience is preferred; fresh graduates are encouraged to apply.
• Strong communication skills in English and Malay (spoken and written)
• Proficient in SAP Software
  
  

• 2-month contractual bonus to reward your performance.
• Additional 4% EPF company contribution—more savings for your future.
• Annual leave entitlement to support work-life balance.
• Exciting company trips to bond and recharge with your team.
• Comprehensive medical and dental to keep you healthy and covered.
• Career growth and training opportunities.
  
  

At Konica Minolta, our Mission is to be the ideal business partner of choice in Office Business and IT Services solutions. Through collaboration between our colleagues, partners and customers, we strive to enrich the society through constant innovation and development of solution driven tools.

We are now looking for a dedicated and detail-oriented Vendor Management Executive to support our supply chain and warehouse operations across Malaysia. If you're organized, analytical, and enjoy working with partners and systems, we want to hear from you

What You'll Be Doing

• Handle administrative processes related to delivery orders, service documents, and sales operations.
• Monitor and manage inventory and consumables, including stock movement, issuance, aging, stock write-off, physical stock count, and reconciliation.
• Liaise with external warehouse service providers nationwide, ensuring service quality and timely performance.
• Prepare monthly reports on stock, billing, provisioning, costing, and vendor performance for management review.
• Manage service agreement renewals, including sourcing new vendors and preparing RFQs (Request for Quotations).
• Address enquiries and complaints with urgency, ensuring high levels of customer satisfaction.
• Maintain accurate documentation in line with ISO 9001 standards.
• Ensure all procedures follow company guidelines and compliance policies.
• Use SAP software for inventory management, tracking, and reporting.
• Support additional tasks as assigned by management.

What We're Looking For

• Bachelor's degree in Business, Supply Chain, Logistics or any related field.
• Preferably 1 year of relevant working experience in inventory or vendor management.
• Fresh graduates are welcome—training will be provided.
• Proficiency in SAP or other ERP systems is a plus.
• Good command of English and Bahasa Malaysia (Mandarin proficiency is an advantage).
• Strong attention to detail, good organizational skills, and the ability to work independently.
• Positive attitude and a team player with strong communication and coordination skills.

Why Join Us?

• 2-month contractual bonus to reward your performance.
• Additional 4% EPF company contribution—more savings for your future.
• Annual leave entitlement to support work-life balance.
• Exciting company trips to bond and recharge with your team.
• Comprehensive medical and dental to keep you healthy and covered.
• Career growth and training opportunities.

If you're ready to join an innovative company that rewards performance, apply now

At Konica Minolta, our Mission is to be the ideal business partner of choice in Office Business and IT Services solutions. Through collaboration between our colleagues, partners and customers, we strive to enrich the society through constant innovation and development of solution driven tools.

We are now looking for a dedicated and detail-oriented 
Vendor Management Executive
 to support our supply chain and warehouse operations across Malaysia. If you're organized, analytical, and enjoy working with partners and systems, we want to hear from you

What You'll Be Doing

• Handle administrative processes related to delivery orders, service documents, and sales operations.
• Monitor and manage inventory and consumables, including stock movement, issuance, aging, stock write-off, physical stock count, and reconciliation.
• Liaise with external warehouse service providers nationwide, ensuring service quality and timely performance.
• Prepare monthly reports on stock, billing, provisioning, costing, and vendor performance for management review.
• Manage service agreement renewals, including sourcing new vendors and preparing RFQs (Request for Quotations).
• Address enquiries and complaints with urgency, ensuring high levels of customer satisfaction.
• Maintain accurate documentation in line with ISO 9001 standards.
• Ensure all procedures follow company guidelines and compliance policies.
• Use SAP software for inventory management, tracking, and reporting.
• Support additional tasks as assigned by management.

What We're Looking For

• Bachelor's degree in Business, Supply Chain, Logistics or any related field.
• Preferably 1 year of relevant working experience in inventory or vendor management.
• Fresh graduates are welcome—training will be provided.
• Proficiency in SAP or other ERP systems is a plus.
• Good command of English and Bahasa Malaysia (Mandarin proficiency is an advantage).
• Strong attention to detail, good organizational skills, and the ability to work independently.
• Positive attitude and a team player with strong communication and coordination skills.

Why Join Us?

• 2-month contractual bonus to reward your performance.
• Additional 4% EPF company contribution—more savings for your future.
• Annual leave entitlement to support work-life balance.
• Exciting company trips to bond and recharge with your team.
• Comprehensive medical and dental to keep you healthy and covered.
• Career growth and training opportunities.

Job Description
This role reports directly to the APAC Head of Vendor Management. The role will work closely with the Regional Vendor Management team to ensure the development and implementation of Best Practices. It will support the regional strategies to deliver long term operational efficiency and financial benefits, whilst minimising business risk.

The Role Responsibilities Will Be Across The Following Areas
Business Analytics

• Proficient at Excel is a must.
• Ability to read, understand & analyse data is a must but also to contextualize it and lead external & internal discussions based on data is a must.
• Ongoing responsibilities include supporting with data, the optimization of vendor panel sizes and providing analytics/reporting of identified savings & other opportunities.
• Experience in power BI platforms would be preferred.

Sourcing

• To support sourcing initiatives from scoping, definition of Business Requirements, through the application of adapted due diligence process and panel Management.
• Ability to create RFQ, RFP, RFI documents, guide the Business through the definition of their business requirements, develop presentations materials (i.e., ppt) is a must.

Vendor Performance Management

• Support the development of a set of vendor performance management best practices which will include the most effective use of Service Level Agreements (SLAs), Developing Key Performance Indicators (KPIs) and Balanced Performance Scorecards for vendors.
• This will include promoting the Vendor Management Best Practices for the compliance and performance management of these vendors appropriate to each local legal and regulatory environment.
• Focus on measuring the right performance criteria (based on the key success levers for the VM function).

Systems & Tools

• Assist all region/country stakeholders in using procurement platforms and tools.
• Ability & willingness to learn how to use new tools with the right energy & positivity is a must.
• Ability to create guide/training documents on the use of those tools.
• Ability to always think critically to be ahead on how to improve & streamline processes.
• Ability to develop an approach to vendor/ Chubb process mapping and evaluation with a focus on the removal of non-value adding activities and waste removal.

Governance & Compliance & Best Practices

• Ability to understand current, complex, diverse & ever evolving vendors due diligence requirements processes, map them out, find ways to improve them, engage with relevant departments to influence their evolution so risks are mitigated while maintaining Chubb competitive advantage.
• To develop a Continuous Improvement vendor methodology to focus vendor efforts on year-on-year improvements in the end-to-end claims process through Vendor Relationship Management techniques, encouraging vendor innovation and ongoing value-adding initiatives. This should include a "lessons learnt" review process and ongoing Market Analysis.

This role will also be expected to be an advocate of the Claims Vendor Function and "sell" the function to all appropriate areas of the business. They will demonstrate leadership and proficiency in areas of Strategy development, Vendor Performance Management Best Practice, Sourcing processes, governance & compliance management, and guide stakeholders through the Vendor Management process so that value is delivered.

Qualifications
MINIMUM REQUIREMENTS:

• A minimum of 3 years of experience in Claims Vendor Performance Management across multiple vendor categories would be preferable
• Knowledge of Claims vendors and vendor markets.
• Ability to work independently, remotely and objective focussed.
• Tangible evidence of a deliver-based focus.
• Analytical & solution focused skills.
• Proven experience in managing vendor performance management programs using SLA, KPIs and Balanced Scorecards.
• Ability to negotiate & influence effectively & commercially.
• Knowledge of either insurance markets, insurance claims or procurement principles (desirable).
• Strong interpersonal & stakeholder management skills & experience.
• Ability to work as a team & by-self. Self-motivated
• Ability to prioritize effectively.
• Can-do attitude, solution driven.

Responsibility:

• Serve as the main liaison when handling appointed and authorized vendors as service providers.
• Review all requests for vendor additions to the master list for validity and accuracy, ensuring proper system updates and job tagging
• Provide support to address vendor-related inquiries, additions, and maintenance requests, and resolve any issues promptly.
• Assist with the development and execution of vendor risk management activities, including service audits, new product and system training, meetings, and stock counts.
• Support sourcing strategy, negotiations, and performance management for all service jobs (installation, maintenance, and reallocation delivery).
• Work with Sourcing and Delivery Managers on vendor renewals, amendments, and changes to existing agreements.
• Host or support vendor management reviews in conjunction with the Third-Party Oversight Committee.
• Provide senior leadership with regular executive-level briefings on vendor performance, changes, and compliance against agreements.
• Manage vendor capacity to ensure sufficient coverage for incoming orders and mitigate operational risks.
• Coordinate with Sourcing, Finance, and Vendors to ensure accurate invoice processing and timely payments in accordance with agreements.
• Conduct ongoing performance reviews, monitor KPIs, and track supplier performance, service levels, and incentive pools to maintain high customer satisfaction both internally and

Requirement:

· Candidate must possess at least Diploma

· Data analysis experience to assess data trends, pattern, relationships and identify opportunity for improvement is an

added advantage

· Minimum 1+ years' experience in customer experience, with an understanding of the importance of delivering excellent customer service

· High levels of passion, enthusiasm and a willingness to learn

· Proven ability to handle multiple priorities simultaneously plus ad hoc requests.

· Strong analytical, communication and presentation skills

· Good organization skills and ability to plan workload effectively, copes well under pressure- meeting objectives & deadlines

· Advanced knowledge in Microsoft Office products (Excel, Outlook, PowerPoint and Word)

· Good communication skills both written and verbal