4,286 Valet Services jobs in Malaysia

Parking Attendant

Petaling Jaya, Selangor MYR40000 - MYR80000 Y Bandar Utama City Sdn Bhd (HQ)

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Job Description

Job Responsibilities

1.    Supervisory and Monitoring (Automated Operations):

a.    LPR System Oversight:

  • Continuously monitor the LPR system interface for smooth operation, ensuring accurate plate recognition and barrier gate functionality.
  • Verify that license plates are being captured correctly, including local Malaysian plate formats (standard, "Putrajaya", "Malaysia", "Madani", EV plates, etc.) which LPR systems in Malaysia are designed to recognize.
  • Monitor system alerts for misreads, unrecognized plates, or system malfunctions.

b.    Real-time Traffic Flow Management:

  • Observe traffic flow at entry and exit points, especially during peak hours, to ensure no congestion caused by system issues.
  • Intervene manually if an LPR misread or system glitch prevents a vehicle from entering or exiting.
  • Direct drivers to alternative entry/exit points or provide manual override when necessary.
  • Occupancy Monitoring:
  • Utilize the LPR system's data to monitor real-time parking occupancy levels.
  • Provide information to drivers regarding available parking spaces or direct them to designated zones.
  • Update "Car Park Full" signs as needed, based on system data.

c.    Security Surveillance:

  • Actively monitor CCTV feeds integrated with the LPR system for suspicious activities, unauthorized vehicles (e.g., blacklisted plates), or security breaches.
  • Cross-reference LPR data with images to identify and report any discrepancies or potential security threats.
  • Be vigilant for vehicles attempting to tailgate or bypass the system.

2.    Customer Service (Enhanced Focus):

a.    Assistance with LPR Issues:

  • Primary Contact for Technical Difficulties: Be the first point of contact for drivers experiencing issues with LPR entry/exit (e.g., plate not recognized, barrier not lifting, TNG eWallet deduction issues).
  • Troubleshooting: Guide customers through common LPR-related problems, such as ensuring sufficient TNG eWallet balance, proper vehicle positioning, or re-scanning if needed.
  • Manual Intervention: Manually open barriers or process entry/exit for legitimate users when the LPR system fails to recognize their plate due to dirt, damage, or system error.

b.    Payment Support:

  • Assist customers with cashless payment systems (e.g., Touch 'n Go eWallet, credit/debit card) that are often integrated with LPR.
  • Handle cases where cashless payments fail or require manual intervention for reconciliation.
  • Provide clear instructions on how to use the automated payment terminals.
  • In some cases, attendants may still handle cash payments for specific scenarios or visitor types if the system allows.

c.    General Inquiries:

  • Provide directions within the carpark and to surrounding facilities.
  • Help customers locate their vehicles, potentially using the LPR system's entry/exit records if access to such data is permitted.
  • Address general queries and resolve complaints professionally and courteously.

3.    Enforcement and Incident Response:

a.    Violation Management:

  • Identify and report parking violations not detected by the LPR system (e.g., parking outside marked bays, disabled bay misuse).
  • Issue warnings or coordinate with relevant authorities for enforcement actions (e.g., clamping, towing) as per carpark policy.
  • Verify if vehicles parked in designated areas (e.g., season pass, VIP, EV charging bays) are authorized, often by checking the LPR system's registered vehicle database.

b.    Security Incident Response:

  • Respond promptly to security alerts generated by the LPR system (e.g., blacklisted vehicle entry/exit).
  • Document and report any incidents, accidents, or suspicious activities, utilizing LPR data (entry/exit times, vehicle images) as evidence.
  • Liaise with security personnel, building management, or emergency services as required.

4.    Maintenance and Reporting:

a.    Basic System Checks:

  • Conduct routine checks of LPR cameras, sensors, and barrier gates to ensure they are clean and functioning correctly.
  • Perform basic troubleshooting like clearing dust from camera lenses or checking cable connections.
  • Report any equipment malfunctions or damage to the technical support team or management.

b.    Data Reporting (Limited):

  • Assist in generating basic reports on parking occupancy, traffic flow, and incidents based on LPR system data, if required by management.
  • Document daily activities, including customer assistance, incidents, and maintenance issues.

c.    Cleanliness and Order:

  • Maintain the cleanliness and orderliness of the parking area, particularly around entry/exit points and customer service booths.
  • Report any maintenance needs (e.g., lighting, signage, road markings) within the carpark.

Job Requirements

  1. Maintain a professional appearance and demeanour.
  2. Possess strong communication skills (Bahasa Malaysia and English).
  3. Be knowledgeable about the LPR system's functionalities and troubleshooting steps.
  4. Be proactive, observant, and capable of working independently and as part of a team.
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Parking Attendant

Kuala Lumpur, Kuala Lumpur MYR20400 - MYR24000 Y Captain Parking Sdn Bhd

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Job Description

Captain Parking Sdn Bhd is hiring a Full time Parking Attendant role in Bukit Jalil, Wilayah Persekutuan Kuala Lumpur. Apply now to be part of our team.

Job summary:

  • Looking for candidates available to work:
  • Monday: Morning, Afternoon, Evening
  • Tuesday: Morning, Afternoon, Evening
  • Wednesday: Morning, Afternoon, Evening
  • Thursday: Morning, Afternoon, Evening
  • Friday: Morning, Afternoon, Evening
  • Saturday: Morning, Afternoon, Evening
  • Sunday: Morning, Afternoon, Evening
  • 1 year of relevant work experience required for this role
  • Expected salary: RM1,700 - RM2,000 per month

JAWATAN KOSONG CAR PARK ASSISTANT

(a) Deskripsi :

  1. Gaji kasar : RM1700 hingga RM2000

  2. Elaun Kedatangan : RM300 (Tertakluk kepada Terma dan Syarat)

  3. EPF dan Socso disediakan.

  4. Overtime dan PH

  5. Lokasi kerja: Aurora Bukit Jalil Kuala Lumpur.

b) Syarat Kelayakan :

1.Minimum kelayakan SPM atau setaraf.

2.Fasih dalam Bahasa Inggeris dan Bahasa Malaysia

3.Boleh bekerja mengikut syif (syif bergilir, hujung minggu dan cuti umum)

4.Lepasan graduan digalakkan memohon

5.Warganegara Malaysia sahaja

Sila sertakan resume anda @ WhatsApp mesej nombor dibawah untuk maklumat lanjut : -

Mr Tajul ~

Email:-

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Parking Attendant

Petaling Jaya, Selangor MYR20000 - MYR30000 Y Job Majestic

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Job Description

Job Majestic is hiring a Full time Parking Attendant role in Ara Damansara, Selangor. Apply now to be part of our team.

Job summary:

  • Flexible hours available
  • Expected salary: RM2,000 per month
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Parking Attendant

Kuala Lumpur, Kuala Lumpur MYR12000 - MYR24000 Y Suasa Efektif (M) Sdn Bhd

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Job Description

Job Title: Parking Attendant (KDN Jalan Duta, Kuala Lumpur)

We are looking for a responsible and reliable Parking Attendant to join our team. In this role, you will help ensure the smooth flow of vehicle entry, parking, and exit at our facility. You will also provide support with record-keeping and assist with minor administrative tasks.

Job Description:

  • Direct and guide vehicles to appropriate parking spots in a safe and orderly manner.
  • Monitor entry/exit points and ensure security of the premises.
  • Maintain a clean and organized parking area.
  • Keep accurate records of parking usage, incidents, and attendance logs.
  • Handle customer inquiries politely and assist drivers when needed.
  • Report any vehicle or equipment issues to the supervisor promptly.
  • Assist with basic clerical tasks such as logging data, organizing receipts, or filing forms.
  • Help monitor inventory of parking tickets, receipts, or related supplies.
  • Ensure professional appearance and maintain a positive, respectful attitude.
  • Support other team members with general upkeep and light duties when required.
  • Handle any customer complaints calmly and efficiently.
  • Maintain confidentiality and follow company protocols at all times.

Basic Qualifications:

  • Malaysian citizen
  • Minimum SPM
  • Reliable, punctual, and has good communication skills

Benefits:

  • Additional leave
  • Attendance allowance
  • Phone allowance
  • Health insurance
  • Dental insurance

Job Types: Full-time, Permanent

Pay: RM1, RM2,000.00 per month

Benefits:

  • Additional leave
  • Cell phone reimbursement
  • Dental insurance
  • Free parking
  • Health insurance
  • Opportunities for promotion
  • Professional development

Work Location: In person

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Customer Service

Kuala Lumpur, Kuala Lumpur BABY PANDA SDN BHD

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Job Description

Support the unit head in ensuring the department runs effectively and efficiently.

Carry out tasks in accordance with the policies, procedures, and guidelines in a timely and accurate manner.

Manage large amounts of messaging through social media.

Build sustainable relationships and trust with customer accounts through open and interactive communication.

Provide accurate, valid, and complete information.

Keep records of customer interactions, process customer accounts, and file documents.

Take the extra mile to engage with customers.

Prepare and submit reports as required on a timely basis.

What We’re Looking For:

Possess Bachelor of Degree/Diploma in any field and fresh grads are welcome to join us.

Strong communication and interpersonal skills.

Excellent communication, presentation, and customer relationship skills.

Good command of written and spoken English and Bahasa Malaysia.

Customer orientation and ability to respond to different types of characters.

Willing to learn/ Good attitude.

Job Requirements and Application

To apply, please answer the following questions:

  • Which of the following statements best describes your right to work in Malaysia?
  • What's your expected monthly basic salary?
  • Which of the following types of qualifications do you have?
  • How many years' experience do you have as a Customer Service Role?
  • Do you have customer service experience?
  • Which of the following languages are you fluent in?

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Customer Service

Kuala Lumpur, Kuala Lumpur TDCX

Posted 2 days ago

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Job Description

TDCX Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

Get AI-powered advice on this job and more exclusive features.

Do you aspire to have a rewarding career where you can thrive, grow, and achieve your career aspirations? Unlock your full potential at work with TDCX, a leading global BPO company.

Work with the world’s most loved brands and connect with inspiring, diverse people. Join our team and begin your journey to #BeMore!

#BeMore

Top reasons to work with TDCX

  • Attractive remuneration and great perks
  • Comprehensive medical, insurance, and social security coverage
  • World-class workspaces
  • Engaging activities and recognition programs
  • Strong learning and development plans for your career growth
  • Positive culture for you to #BeMore at work
  • Easy-to-access location with direct public transport links
  • Flexible working arrangements
  • Coaching and mentoring from experts in your field
  • Join a global company, winner of hundreds of industry awards
What is your mission?
  • Handle general or nutrition enquiries, feedbacks and provide resolutions to consumers over the phone, via social media, emails and live chat.
  • Perform outbound calls to follow up on consumers enquiries and to provide resolutions or update.
  • Follow up on consumer’s queries in a timely manner.
  • Attend and meet all the key responsibilities within the required turnaround time set forth by the Company.
  • Any other duties and responsibilities that may be assigned to you by the management from time to time, within your category of employment in the organization and for the effective implementation, maintenance and continual improvement of the Quality Management System of TDCX.
Who are we looking for?
  • Candidate must possess at least a Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree in Nutrition or relevant field.
  • Preferably with 2 years of working experience in relevant field is ideal for this position. However, fresh graduates are welcome to apply.
  • Possesses a strong attention to detail.
  • Ability to work with a flexible schedule, including shifts when and as required.
  • Experience in customer service or contact centre is considered an added advantage
  • Possesses excellent telephone etiquette and the ability to provide excellent service to customers.
  • Excellent verbal and written communication skills in English and the language of the supporting market.
About TDCX

Singapore-headquartered TDCX is a leading global business process outsourcing (BPO) company that provides customer experience (CX) solutions, sales and digital marketing services, and content moderation for clients across various industries. These include digital advertising and social media, e-commerce, fintech, gaming, healthtech, media, technology and, travel and hospitality.

With a focus on helping companies enable the future, TDCX’s smart, scalable approach—driven by innovation and operational precision—positions it as a key partner for companies targeting tangible outcomes. With more than 20,000 employees across 39 locations worldwide, TDCX provides its clients with comprehensive coverage in Asia, Europe and the United States. For more information, please visit

Seniority level
  • Entry level
Employment type
  • Full-time
Job function
  • Customer Service
Industries
  • Outsourcing and Offshoring Consulting

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Customer Service

Petaling Jaya, Selangor Neo Livin

Posted 3 days ago

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Job Description

Job Summary:

Neo Livin is looking for an empathetic and customer-oriented individual to join our team as a Customer Service Representative. This role focuses on providing exceptional support to our customers, handling inquiries, resolving issues, and ensuring a seamless shopping experience. If you are a problem-solver with excellent communication skills and a passion for helping people, this is a great opportunity to be part of a dynamic e-commerce environment.

Key Responsibilities:

Customer Support:

  • Respond to customer inquiries via email, live chat, and social media in a professional and timely manner.
  • Assist customers with product information, order updates, and return/exchange requests.
  • Resolve customer issues effectively, escalating complex matters to the relevant team when necessary.

Order Management:

  • Monitor customer orders, ensuring accurate and timely updates on order status.
  • Collaborate with the order fulfillment team to address and resolve delivery or logistics concerns.
  • Assist with tracking and managing after-sales services, including warranties and assembly support.

Feedback Management:

  • Collect and document customer feedback to improve the Neo Livin shopping experience.
  • Identify recurring issues and suggest process improvements.

Knowledge Building:

  • Stay updated on product features, promotions, and company policies to provide accurate information to customers.
  • Participate in training sessions to enhance customer service skills and product knowledge.

Administrative Support:

  • Handle basic administrative tasks, such as updating customer records and maintaining documentation of support tickets.

Qualifications:

Education:

  • Minimum qualification of SPM (Sijil Pelajaran Malaysia) or equivalent.

Experience:

  • No prior experience required; training will be provided. Experience in customer service or e-commerce is a plus.

Skills:

  • Proficiency with computer systems, including Microsoft Office Suite and customer service tools.
  • Excellent communication skills, both written and verbal, in English (additional languages are a bonus).
  • Strong problem-solving and conflict resolution abilities.
  • Ability to multitask and manage time effectively.

Personal Attributes:

  • Friendly and empathetic with a customer-first mindset.
  • Professional and approachable demeanor.
  • Adaptable to a fast-paced environment and capable of handling changing priorities.
  • Team player with a proactive attitude.

What We Offer:

  • Competitive salary and benefits package.
  • A positive working environment located at Common Ground Jaya One, Petaling Jaya.
  • A 5-day workweek, including the flexibility of 4 days on-site and 1 day work from home.
  • Opportunities for career growth and personal development.
  • A collaborative team culture and supportive management.

How to Apply:
Interested candidates are invited to submit their resume and a cover letter detailing their interest in the role and relevant skills. Applications can be submitted via the form on our website or emailed to with the subject line "Customer Service Application - (Your Name)."

Join us at Neo Livin and help revolutionize the furniture shopping experience!

Our Office Location (HQ) #J-18808-Ljbffr
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Customer Service

Kuala Lumpur, Kuala Lumpur Hirehub Management Sdn. Bhd.

Posted 3 days ago

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Job Description

This company is an aesthetic clinic licensed under the Ministry of Health Malaysia (Kementerian Kesihatan Malaysia, KKM). As a rapidly growing and developing organization, they have ambitious plans to expand their presence across Malaysia. Leveraging advanced technology, the clinic offers high-end services to its customers. This newly established clinic is located in Bangsar, Kuala Lumpur.

Job Responsibilities:

  • Provide excellent customer service to clients in person, over the phone, and via email.
  • Schedule appointments and consultations, ensuring accuracy and efficiency.
  • Greet clients upon arrival and ensure they feel welcome and comfortable.
  • Assist clients with product selection, providing information on features, benefits, and usage.
  • Process transactions accurately and efficiently, including cash, credit card, and electronic payments.
  • Maintain cleanliness and organization of the reception and waiting areas.
  • Answer inquiries and address concerns promptly and professionally.
  • Assist with administrative tasks such as filing, data entry, and inventory management.
  • Collaborate with other team members to ensure a smooth and seamless customer experience.
  • Promote and upsell additional products and services to clients as appropriate.

Job Requirements:

  • High school diploma or equivalent; additional education or training in customer service is a plus.
  • Proven experience in a customer service role, preferably in the aesthetic industry.
  • Excellent communication and interpersonal skills, with a friendly and professional demeanor.
  • Strong organizational and multitasking abilities, with keen attention to detail.
  • Ability to work effectively in a fast-paced environment and remain calm under pressure.
  • Proficiency in computer skills, including MS Office and appointment scheduling software.
  • Knowledge of aesthetic treatments, products, and procedures is desirable.
  • Willingness to learn and adapt to new technologies and procedures.
  • Ability to maintain confidentiality and handle sensitive information with discretion.
  • Flexibility to work evenings, weekends, and holidays as needed.
  • Commission and discounts for in-house aesthetic services
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Customer Service

Petaling Jaya, Selangor Neo Livin

Posted 3 days ago

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Job Description

Job Summary:

Neo Livin is looking for an empathetic and customer-oriented individual to join our team as a Customer Service Representative. This role focuses on providing exceptional support to our customers, handling inquiries, resolving issues, and ensuring a seamless shopping experience. If you are a problem-solver with excellent communication skills and a passion for helping people, this is a great opportunity to be part of a dynamic e-commerce environment.

Key Responsibilities:

Customer Support:

  • Respond to customer inquiries via email, live chat, and social media in a professional and timely manner.
  • Assist customers with product information, order updates, and return/exchange requests.
  • Resolve customer issues effectively, escalating complex matters to the relevant team when necessary.

Order Management:

  • Monitor customer orders, ensuring accurate and timely updates on order status.
  • Collaborate with the order fulfillment team to address and resolve delivery or logistics concerns.
  • Assist with tracking and managing after-sales services, including warranties and assembly support.

Feedback Management:

  • Collect and document customer feedback to improve the Neo Livin shopping experience.
  • Identify recurring issues and suggest process improvements.

Knowledge Building:

  • Stay updated on product features, promotions, and company policies to provide accurate information to customers.
  • Participate in training sessions to enhance customer service skills and product knowledge.

Administrative Support:

  • Handle basic administrative tasks, such as updating customer records and maintaining documentation of support tickets.

Qualifications:

Education:

  • Minimum qualification of SPM (Sijil Pelajaran Malaysia) or equivalent.

Experience:

  • No prior experience required; training will be provided. Experience in customer service or e-commerce is a plus.

Skills:

  • Proficiency with computer systems, including Microsoft Office Suite and customer service tools.
  • Excellent communication skills, both written and verbal, in English (additional languages are a bonus).
  • Strong problem-solving and conflict resolution abilities.
  • Ability to multitask and manage time effectively.

Personal Attributes:

  • Friendly and empathetic with a customer-first mindset.
  • Professional and approachable demeanor.
  • Adaptable to a fast-paced environment and capable of handling changing priorities.
  • Team player with a proactive attitude.

What We Offer:

  • Competitive salary and benefits package.
  • A positive working environment located at Common Ground Jaya One, Petaling Jaya.
  • A 5-day workweek, including the flexibility of 4 days on-site and 1 day work from home.
  • Opportunities for career growth and personal development.
  • A collaborative team culture and supportive management.

How to Apply:
Interested candidates are invited to submit their resume and a cover letter detailing their interest in the role and relevant skills. Applications can be submitted via the form on our website or emailed to with the subject line "Customer Service Application - (Your Name)."

Join us at Neo Livin and help revolutionize the furniture shopping experience!

Our Office Location (HQ) #J-18808-Ljbffr
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Customer Service

Shah Alam, Selangor Tech Harvest Capital

Posted 4 days ago

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Job Description

A Customer Service Representative is responsible for maintaining solid customer relationships by handling queries and concerns promptly and professionally as well as providing customers with day-to-day technical support via email, instant messaging service and telephone.

Responsibilities and Accountabilities
  • Respond with speed to customer enquiries, and handle and resolve customer complaints.
  • Manage customer interactions on the company's social media platforms.
  • Provide training to customers when necessary.
  • Obtain and evaluate all relevant information to handle product and service enquiries.
  • Update and upkeep clients' profiles and databases.
  • Sort client data to track target customers and initiate a marketing approach to potential clients.
  • Explore efficient alternatives to improve Company's database system.
  • Identify and provide feedback from customers for continuous improvement
  • Provide a commercial approach to the customer with outstanding capability to present promotions and brand information that aims at conversions and brand turnover.
  • Escalate critical issues swiftly and accurately to your superior
  • Assist the company and management in other related areas when required or requested
  • Train and assist other members of the Customer Support Team when required or requested
What are the skills required?
  • Minimum (1) one year of similar experience in the field.
  • Flexible and quick learner, able to adapt to continuously evolving customer needs and product updates.
  • Demonstrate patience in all customer contact situations, including maintaining a pleasant and professional tone and manner.
  • Ability to effectively communicate, both written and verbally.
What are the benefits you are looking for?
  • Enjoy work-life balance (5 days a week)
  • Attractive remuneration and compensation package will be commensurate with experience and qualifications.

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