111 Ux Design jobs in Malaysia

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We are seeking an experienced UX/UI Designer to take the lead in our user experience design initiatives. This role requires a visionary who can independently drive comprehensive UI/UX design strategies, utilizing the latest trends and methodologies for both design and user testing.

You will be the key player in stepping into the customer's shoes, visualizing business opportunities, and showcasing customer value. Your primary goal will be to collaborate with business teams to create impactful designs that capture our customer-centric vision across direct and partner channels.

You will demonstrate high-quality design practices, conceptualize original ideas that bring simplicity and user-friendliness to complex design challenges, and illustrate design ideas using storyboards, process flows, and sitemaps.

Key Responsibilities:

• Lead the visualization of complex information and concepts in a simple and effective way across design channels and touchpoints.
• Independently manage a variety of design projects from concept to completion.
• Understand project requirements and concepts, producing engaging design solutions.
• Develop UI mock-ups and high-fidelity prototypes that clearly illustrate how sites function and create original graphic designs.
• Produce final design solutions ranging from banners, interfaces, presentations, and infographics, from drafts to prototypes.
• Pitch creative ideas that enhance projects.
• Collaborate with team members to launch designs.
• Take on special design tasks to support multiple projects.
• Facilitate design project discussions and workshops with users and stakeholders from business, tech, and marketing.
• Conduct user research, usability testing, and gain deep customer insights to co-create with users and stakeholders.
• Develop user experience design and customer journey design where required.
• Apply Design Thinking processes in projects and collaborate with stakeholders to translate customer needs into effective design prototypes

Your skills and experience:

• 5-8 years or more experience in UX/UI space ideally in financial services space
• Experience with design software (e.g. InVision, Figma), graphics editing tools (e.g. Sketch, Photoshop, Illustrator) and user journey tool (e.g. smaply, mural)
• Experience in sprint participation, prototyping tools, understanding in design thinking methodologies

At Zurich we are proud of our culture. We are passionate about Diversity and Inclusion. We want you to bring your whole self to work we have a diverse mix of customers, and we want our employee base to reflect that.

Our diversity and inclusion initiatives are creating an environment where everyone feels welcome regardless of protected characteristics.
With the above in mind, we accept applications from everyone regardless of your background, beliefs, or culture.

We are committed to continuous improvement, and we offer access to a comprehensive range of training and development opportunities. Zurich is passionate about supporting employees to help others by getting involved in volunteering, charitable and community activity.

So, make a difference. Be challenged. Be inspired. Be supported, Love what you do. Work for us.

You are the heart & soul of Zurich!

At Zurich, we like to think outside the box and challenge the status quo. We take an optimistic approach by focusing on the positives and constantly asking What can go right? We highly value the experience and know-how of our employees and offer a wide range of opportunities across business areas to encourage you to apply for new opportunities within Zurich when you are ready for your next career step. We’re proud to have earned Great Place To Work Certification. Our company culture is our top priority! #GPTWcertified

Let’s continue to grow together!

#J-18808-Ljbffr

Press Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Select how often (in days) to receive an alert: We are seeking an experienced UX/UI Designer to take the lead in our user experience design initiatives. This role requires a visionary who can independently drive comprehensive UI/UX design strategies, utilizing the latest trends and methodologies for both design and user testing. You will be the key player in stepping into the customer's shoes, visualizing business opportunities, and showcasing customer value. Your primary goal will be to collaborate with business teams to create impactful designs that capture our customer-centric vision across direct and partner channels. You will demonstrate high-quality design practices, conceptualize original ideas that bring simplicity and user-friendliness to complex design challenges, and illustrate design ideas using storyboards, process flows, and sitemaps.

Key Responsibilities: Lead the visualization of complex information and concepts in a simple and effective way across design channels and touchpoints. Independently manage a variety of design projects from concept to completion. Understand project requirements and concepts, producing engaging design solutions. Develop UI mock-ups and high-fidelity prototypes that clearly illustrate how sites function and create original graphic designs. Produce final design solutions ranging from banners, interfaces, presentations, and infographics, from drafts to prototypes. Pitch creative ideas that enhance projects. Collaborate with team members to launch designs. Take on special design tasks to support multiple projects. Facilitate design project discussions and workshops with users and stakeholders from business, tech, and marketing. Conduct user research, usability testing, and gain deep customer insights to co-create with users and stakeholders. Develop user experience design and customer journey design where required. Apply Design Thinking processes in projects and collaborate with stakeholders to translate customer needs into effective design prototypes Your skills and experience: 5-8 years or more experience in UX/UI space ideally in financial services space Experience with design software (e.g. InVision, Figma), graphics editing tools (e.g. Sketch, Photoshop, Illustrator) and user journey tool (e.g. smaply, mural) Experience in sprint participation, prototyping tools, understanding in design thinking methodologies At Zurich we are proud of our culture. We are passionate about Diversity and Inclusion. We want you to bring your whole self to work we have a diverse mix of customers, and we want our employee base to reflect that. Our diversity and inclusion initiatives are creating an environment where everyone feels welcome regardless of protected characteristics. With the above in mind, we accept applications from everyone regardless of your background, beliefs, or culture. We are committed to continuous improvement, and we offer access to a comprehensive range of training and development opportunities. Zurich is passionate about supporting employees to help others by getting involved in volunteering, charitable and community activity. So, make a difference. Be challenged. Be inspired. Be supported, Love what you do. Work for us. You are the heart & soul of Zurich!

At Zurich, we like to think outside the box and challenge the status quo. We take an optimistic approach by focusing on the positives and constantly asking What can go right? We highly value the experience and know-how of our employees and offer a wide range of opportunities across business areas to encourage you to apply for new opportunities within Zurich when you are ready for your next career step. We’re proud to have earned Great Place To Work Certification. Our company culture is our top priority! #GPTWcertified Let’s continue to grow together!

#J-18808-Ljbffr

The Opportunity: We are seeking an experienced UX/UI Designer to take the lead in our user experience design initiatives. This role requires a visionary who can independently drive comprehensive UI/UX design strategies, utilizing the latest trends and methodologies for both design and user testing. You will be the key player in stepping into the customer's shoes, visualizing business opportunities, and showcasing customer value. Your primary goal will be to collaborate with business teams to create impactful designs that capture our customer-centric vision across direct and partner channels. You will demonstrate high-quality design practices, conceptualize original ideas that bring simplicity and user-friendliness to complex design challenges, and illustrate design ideas using storyboards, process flows, and sitemaps.

Key Responsibilities: Lead the visualization of complex information and concepts in a simple and effective way across design channels and touchpoints. Independently manage a variety of design projects from concept to completion. Understand project requirements and concepts, producing engaging design solutions. Develop UI mock-ups and high-fidelity prototypes that clearly illustrate how sites function and create original graphic designs. Produce final design solutions ranging from banners, interfaces, presentations, and infographics, from drafts to prototypes. Pitch creative ideas that enhance projects. Collaborate with team members to launch designs. Take on special design tasks to support multiple projects. Facilitate design project discussions and workshops with users and stakeholders from business, tech, and marketing. Conduct user research, usability testing, and gain deep customer insights to co-create with users and stakeholders. Develop user experience design and customer journey design where required. Apply Design Thinking processes in projects and collaborate with stakeholders to translate customer needs into effective design prototypes Your skills and experience: 5-8 years or more experience in UX/UI space ideally in financial services space Experience with design software (e.g. InVision, Figma), graphics editing tools (e.g. Sketch, Photoshop, Illustrator) and user journey tool (e.g. smaply, mural) Experience in sprint participation, prototyping tools, understanding in design thinking methodologies Understanding of HTML5, CSS3, JavaScript, mobile-first, responsive design, bootstrap Storytelling skill via presentation (PowerPoint) At Zurich we are proud of our culture. We are passionate about Diversity and Inclusion. We want you to bring your whole self to work we have a diverse mix of customers, and we want our employee base to reflect that. Our diversity and inclusion initiatives are creating an environment where everyone feels welcome regardless of protected characteristics. With the above in mind, we accept applications from everyone regardless of your background, beliefs, or culture. We are committed to continuous improvement, and we offer access to a comprehensive range of training and development opportunities. Zurich is passionate about supporting employees to help others by getting involved in volunteering, charitable and community activity. So, make a difference. Be challenged. Be inspired. Be supported, Love what you do. Work for us. You are the heart & soul of Zurich!

At Zurich, we like to think outside the box and challenge the status quo. We take an optimistic approach by focusing on the positives and constantly asking What can go right? We highly value the experience and know-how of our employees and offer a wide range of opportunities across business areas to encourage you to apply for new opportunities within Zurich when you are ready for your next career step. We’re proud to have earned Great Place To Work Certification. Our company culture is our top priority! #GPTWcertified Let’s continue to grow together! Location(s): MY - Kuala Lumpur Schedule: Full Time Recruiter name: Izzah Saibudin

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Your Job

Responsible for developing and executing the global strategic direction for assigned customer accounts. Serves as the primary contact for pricing, new product development, technology initiatives, and performance programs related to delivery and quality. Additionally, provides engineering support for high-power projects.

Our Team

Collaborates with internal teams - including Sales, Marketing, Engineering, Finance, and Customer Service- and external partners such as customers, distributors, and suppliers.

What You Will Do

• Support NPDs, MODs, standard options, and legacy product maintenance
• Manage and deliver assigned engineering projects successfully
• Collaborate with cross-functional teams to develop customer-aligned solutions
• Coordinate multiple projects with Engineering, Manufacturing, AQP, Tooling, and Reliability
• Lead technical efforts to meet design and production requirements
• Create and maintain models, drawings, specs, DVP&Rs, and test documentation
• Develop expertise in assigned product families (e.g. PSD, PDD, PK, PS, AS, TS)
• Organize and prioritize tasks independently with supervision as needed
• Align daily activities with organizational goals and the PBM framework
• Manage engineering changes through ECRs and ECNs
  
  
  

Who You Are (Basic Qualifications)

• Bachelor’s degree in mechanical engineering or a related field
• Fundamental understanding of Product Design & Development principles
• Knowledge of material selection for plastic and metal components, factoring in mechanical, thermal, electrical, and environmental considerations
• Basic grasp of Electrical Engineering concepts
• Familiarity with SAP and Product Lifecycle Management (PLM) systems
• Strong verbal and written communication skills; ability to lead and contribute to virtual meetings
• Self-motivated and quick to learn, able to work independently with minimal supervision
• Skilled in planning and following project timelines, including contingency planning
• Proficient in data analysis and effective problem-solving
• Ability to build strong collaboration, communicate effectively, and contribute to positive team dynamics
• Awareness of Agile and Scrum methodologies
  
  
  

We welcome applications from junior-level candidates and recent graduates.

At Koch companies, we are entrepreneurs. This means we openly challenge the status quo, find new ways to create value and get rewarded for our individual contributions. Any compensation range provided for a role is an estimate determined by available market data. The actual amount may be higher or lower than the range provided considering each candidate's knowledge, skills, abilities, and geographic location. If you have questions, please speak to your recruiter about the flexibility and detail of our compensation philosophy.

Who We Are

As a Koch company, Molex is a leading supplier of connectors and interconnect components, driving innovation in electronics and supporting industries from automotive to health care and consumer to data communications. The thousands of innovators who work for Molex have made us a global electronics leader. Our experienced people, groundbreaking products and leading-edge technologies help us deliver a wider array of solutions to more markets than ever before.

At Koch, employees are empowered to do what they do best to make life better. Learn how our business philosophy helps employees unleash their potential while creating value for themselves and the company.

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Join to apply for the Product Design Engineer role at Koch .

2 days ago Be among the first 25 applicants.

Recruiter at Koch Business Solutions in Katowice, member of Koch Recruiting Team EMEA, Talent Acquisition, Employer Branding

Your Job

Responsible for developing and executing the global strategic direction for assigned customer accounts. Serves as the primary contact for pricing, new product development, technology initiatives, and performance programs related to delivery and quality. Additionally, provides engineering support for high-power projects.

Our Team

Collaborates with internal teams - including Sales, Marketing, Engineering, Finance, and Customer Service - and external partners such as customers, distributors, and suppliers.

What You Will Do

• Support NPDs, MODs, standard options, and legacy product maintenance
• Manage and deliver assigned engineering projects successfully
• Collaborate with cross-functional teams to develop customer-aligned solutions
• Coordinate multiple projects with Engineering, Manufacturing, AQP, Tooling, and Reliability
• Lead technical efforts to meet design and production requirements
• Create and maintain models, drawings, specs, DVP&Rs, and test documentation
• Develop expertise in assigned product families (e.g., PSD, PDD, PK, PS, AS, TS)
• Organize and prioritize tasks independently with supervision as needed
• Align daily activities with organizational goals and the PBM framework
• Manage engineering changes through ECRs and ECNs

Who You Are (Basic Qualifications)

• Bachelor’s degree in mechanical engineering or a related field
• Fundamental understanding of Product Design & Development principles
• Knowledge of material selection for plastic and metal components, considering mechanical, thermal, electrical, and environmental factors
• Basic grasp of Electrical Engineering concepts
• Familiarity with SAP and Product Lifecycle Management (PLM) systems
• Strong verbal and written communication skills; ability to lead and contribute to virtual meetings
• Self-motivated and quick learner, able to work independently with minimal supervision
• Skilled in planning and following project timelines, including contingency planning
• Proficient in data analysis and problem-solving
• Ability to build strong collaboration, communicate effectively, and contribute to positive team dynamics
• Awareness of Agile and Scrum methodologies

We welcome applications from junior-level candidates and recent graduates.

At Koch companies, we are entrepreneurs. This means we openly challenge the status quo, find new ways to create value and get rewarded for our individual contributions. Any compensation range provided for a role is an estimate based on market data. The actual amount may vary depending on the candidate's knowledge, skills, abilities, and location. Please speak with your recruiter for details about our compensation philosophy.

Who We Are

As a Koch company, Molex is a leading supplier of connectors and interconnect components, driving innovation in electronics and supporting industries from automotive to healthcare and consumer to data communications. Our team of innovators has made us a global electronics leader. Our products and technologies help us deliver solutions to more markets than ever before.

At Koch, employees are empowered to do their best to make life better. Learn how our business philosophy helps employees unleash their potential while creating value for themselves and the company.

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Engineering and Information Technology

Referrals increase your chances of interviewing at Koch by 2x.

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Finexus Group Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

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Get to know the role

Product design plays a central role in the way we build products. We take broad concepts, utilize research and data, and turn them into useful and valuable products and features.

As the Lead Product Designer at Finexus, you will own Product Design outcomes - owning quality & excellence across these teams. You will work in a collaborative fashion, exploring the needs of our users and creating impactful solutions for the business. This role will report directly to the Director of Strategy.

The Critical Tasks You Will Perform

• Guide Product Design outcomes and set direction across teams.
• When necessary, be hands-on in designing flows and experiences.
• Manage, mentor and lead a team of Product Designers, setting standards and best practices so that work is consistent.
• Ensure we build the right solutions - addressing value, usability, feasibility and viability, and any necessary trade-offs with minimal waste, while safeguarding goals.
• Defend design decisions and convince partners and stakeholders while at the same time ensuring that decisions are made in the best interest of the company.
• Guide collaboration across domains, functions and teams; facilitate their agreement and efficiencies by increasing discussions, workshops and exploration.
• Guide problem exploration, solution discovery and solution delivery across teams; display autonomy to work and navigate complexity independently.
• Be a force multiplier by helping your designers deliver better work.
• Develop problem-framing approaches, establishing new starting points that lead to new kinds of solutions, not just execution, across teams.
• Design simple solutions to complex problems; knit together multiple 'products' in an experience and unlocking new value.
• Produce visual designs that elevates the quality, consistency, and credibility of user experiences.
• Use a variety of prototyping tools and methods to create interactive and realistic prototypes with complex functionality.
• Design new experiences or layouts that evolve and define visual systems
  
  

Job Requirement

• Candidate should possess a Bachelor's Degree or equivalent in Computer Science / Art & Design / Creative Multimedia / Industrial Design / Graphic Design / Human-Centered Design or User Experience (UX) / Mechanical Engineering / Environmental Design or Sustainable Design
• Candidate must have worked with Agile frameworks before, collaborating with Product Managers, Software Engineers and stakeholders.
• Preferably at least 7 years of related working experience.
• Excellent communication skills in English language for both spoken and written

Seniority level

• Seniority level Mid-Senior level

Employment type

• Employment type Full-time

Job function

• Job function Design, Art/Creative, and Information Technology

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Senior Manager, Customer Experience Transformation, Product & Design

Join to apply for the Senior Manager, Customer Experience Transformation, Product & Design role at Malaysia Airlines

Senior Manager, Customer Experience Transformation, Product & Design

Join to apply for the Senior Manager, Customer Experience Transformation, Product & Design role at Malaysia Airlines

Get AI-powered advice on this job and more exclusive features.

Position Title

Position Title

Senior Manager, Customer Experience Transformation, Product & Design

Report To

General Manager, Group Customer Experience

Position Summary

The Senior Manager, Customer Experience Transformation, Product & Design leads the strategic development and execution of customer experiences projects and initiatives across priority touchpoints for Malaysia Aviation Group (MAG). Responsibilities include collaborating with respective touchpoint leads (across the ground experience, in-flight and F&B), the CX Quality and Audit team (to integrate critical customer insights) in support of the Group’s subsidiaries of Airline, Aviation Services and Loyalty. Strong leadership is required to build a skilled team and ensure the highest standards of excellence in the customer journey.

Key Accountability

Strategic Planning and Transformation Management

• Leads and inspires the team to achieve the vision of an ideal customer journey.
• Develops strategies for a seamless customer journey and experience across priority touchpoints (Face-to-Face and Digital Channels), create supporting business cases, and implementation plans that is aligned with business objectives and brand standards.
• Oversees the overall / end-to-end product lifecycle, from identifying opportunities to testing and commercialization, with detailed recommendations and implementation plans.
• Stays updated on industry trends, consumer insights, competitor benchmarks, and best practices to maintain competitiveness and drive business growth.
• Creative, detail-oriented, and strategic thinker with problem-solving, multitasking, and leadership abilities to build high-performing teams and meet deadlines.
  
  

Cross-Functional Collaboration and Leadership

• Aligns products with brand and business goals by using customer insights, market trends, and technology advancements through cross-department collaboration.
• Collaborates with internal business units to ensure seamless experience project and initiatives implementation across touchpoints (Face-to-Face and Digital Channels), gaining buy-in and ensuring operational readiness through pilots, POCs, testing, implementation, and evaluations
• Exceptional communication and collaboration skills to ensure smooth implementation.
  
  

Performance Measurement and Continuous Improvement

• Monitors implementation timelines, tracks KPIs and performance, and adjusts strategies as needed for optimal outcomes.
• Collaborate with cross functional stakeholders for a strong working culture aligned with corporate principles while enhancing productivity, efficiency, and teamwork.
• Identifies and provides training opportunities to upskill team members, ensuring they are equipped with both technical and soft skills required for success.
  
  

Qualification & Working Experience

• Degree in Business Administration / Marketing / Economics / Management etc. with more 10 years experienced in strategic transformation program design and delivery, customer experience management, product development, culture change and employee engagement, and marketing with extensive cross-functional business interaction with in-depth understanding of financials.
  
  

Personality Traits

• Curious and creative
• Resourceful
• Strong integrity
• Agile and adaptable
• Approachable and respectful
• Team player
• Self-motivated and self-driven

Seniority level

• Seniority level Director

Employment type

• Employment type Full-time

Job function

• Job function Other
• Industries Airlines and Aviation

Referrals increase your chances of interviewing at Malaysia Airlines by 2x

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Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 weeks ago

Bangsar South, Federal Territory of Kuala Lumpur, Malaysia 1 week ago

Manager, Customer Experience (CX) Design

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week ago

Customer Experience Senior Associate/Manager Senior Manager / Manager, Customer Experience (OM)

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 weeks ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 5 months ago

Content Moderator - Listing & Content, MY Marketplace

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week ago

Customer Experience Consultant (based in Selangor, Malaysia) Senior Executive, Customer Experience Training & Quality APAC

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 7 months ago

Petaling Jaya, Selangor, Malaysia 1 day ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 weeks ago

WP. Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 month ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week ago

Senior Customer Success Manager - Malaysia

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week ago

Qualitative Customer Success Leader, APAC Manager, Workforce Management (Customer Experience)

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 3 weeks ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 weeks ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 month ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 weeks ago

Customer Experience Specialist – English (Kuala Lumpur)

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 day ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 weeks ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 3 weeks ago

Customer Service Lead - Operations, SG Marketplace

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 hours ago

Client Success Representative (Remote, Contract)

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 month ago

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Senior Manager, Customer Experience Transformation, Product & Design

Join to apply for the

Senior Manager, Customer Experience Transformation, Product & Design

role at

Malaysia Airlines Senior Manager, Customer Experience Transformation, Product & Design

Join to apply for the

Senior Manager, Customer Experience Transformation, Product & Design

role at

Malaysia Airlines Get AI-powered advice on this job and more exclusive features. Position Title

Position Title

Senior Manager, Customer Experience Transformation, Product & Design

Report To

General Manager, Group Customer Experience

Position Summary

The Senior Manager, Customer Experience Transformation, Product & Design leads the strategic development and execution of customer experiences projects and initiatives across priority touchpoints for Malaysia Aviation Group (MAG). Responsibilities include collaborating with respective touchpoint leads (across the ground experience, in-flight and F&B), the CX Quality and Audit team (to integrate critical customer insights) in support of the Group’s subsidiaries of Airline, Aviation Services and Loyalty. Strong leadership is required to build a skilled team and ensure the highest standards of excellence in the customer journey.

Key Accountability

Strategic Planning and Transformation Management

Leads and inspires the team to achieve the vision of an ideal customer journey. Develops strategies for a seamless customer journey and experience across priority touchpoints (Face-to-Face and Digital Channels), create supporting business cases, and implementation plans that is aligned with business objectives and brand standards. Oversees the overall / end-to-end product lifecycle, from identifying opportunities to testing and commercialization, with detailed recommendations and implementation plans. Stays updated on industry trends, consumer insights, competitor benchmarks, and best practices to maintain competitiveness and drive business growth. Creative, detail-oriented, and strategic thinker with problem-solving, multitasking, and leadership abilities to build high-performing teams and meet deadlines.

Cross-Functional Collaboration and Leadership

Aligns products with brand and business goals by using customer insights, market trends, and technology advancements through cross-department collaboration. Collaborates with internal business units to ensure seamless experience project and initiatives implementation across touchpoints (Face-to-Face and Digital Channels), gaining buy-in and ensuring operational readiness through pilots, POCs, testing, implementation, and evaluations Exceptional communication and collaboration skills to ensure smooth implementation.

Performance Measurement and Continuous Improvement

Monitors implementation timelines, tracks KPIs and performance, and adjusts strategies as needed for optimal outcomes. Collaborate with cross functional stakeholders for a strong working culture aligned with corporate principles while enhancing productivity, efficiency, and teamwork. Identifies and provides training opportunities to upskill team members, ensuring they are equipped with both technical and soft skills required for success.

Qualification & Working Experience

Degree in Business Administration / Marketing / Economics / Management etc. with more 10 years experienced in strategic transformation program design and delivery, customer experience management, product development, culture change and employee engagement, and marketing with extensive cross-functional business interaction with in-depth understanding of financials.

Personality Traits

Curious and creative Resourceful Strong integrity Agile and adaptable Approachable and respectful Team player Self-motivated and self-driven

Seniority level

Seniority level Director Employment type

Employment type Full-time Job function

Job function Other Industries Airlines and Aviation Referrals increase your chances of interviewing at Malaysia Airlines by 2x Sign in to set job alerts for “Customer Experience Manager” roles.

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 weeks ago Bangsar South, Federal Territory of Kuala Lumpur, Malaysia 1 week ago Manager, Customer Experience (CX) Design

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week ago Customer Experience Senior Associate/Manager

Senior Manager / Manager, Customer Experience (OM)

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 weeks ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 5 months ago Content Moderator - Listing & Content, MY Marketplace

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week ago Customer Experience Consultant (based in Selangor, Malaysia)

Senior Executive, Customer Experience Training & Quality APAC

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 7 months ago Petaling Jaya, Selangor, Malaysia 1 day ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 weeks ago WP. Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 month ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week ago Senior Customer Success Manager - Malaysia

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week ago Qualitative Customer Success Leader, APAC

Manager, Workforce Management (Customer Experience)

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 3 weeks ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 weeks ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 month ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 weeks ago Customer Experience Specialist – English (Kuala Lumpur)

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 day ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 weeks ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 3 weeks ago Customer Service Lead - Operations, SG Marketplace

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 hours ago Client Success Representative (Remote, Contract)

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 month ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

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**Company Description**
Sandisk understands how people and businesses consume data and we relentlessly innovate to deliver solutions that enable today's needs and tomorrow's next big ideas. With a rich history of groundbreaking innovations in Flash and advanced memory technologies, our solutions have become the beating heart of the digital world we're living in and that we have the power to shape.
Sandisk meets people and businesses at the intersection of their aspirations and the moment, enabling them to keep moving and pushing possibility forward. We do this through the balance of our powerhouse manufacturing capabilities and our industry-leading portfolio of products that are recognized globally for innovation, performance and quality.
Sandisk has two facilities recognized by the World Economic Forum as part of the Global Lighthouse Network for advanced 4IR innovations. These facilities were also recognized as Sustainability Lighthouses for breakthroughs in efficient operations. With our global reach, we ensure the global supply chain has access to the Flash memory it needs to keep our world moving forward.
**Job Description**
ESSENTIAL DUTIES AND RESPONSIBILITIES:
+ Perform Test execution on NAND BGAs
+ Perform system Level Reliability and Package Level Reliability Tests on NAND
+ Perform Failure Analysis on the rejected BGAs
+ Develop python scripts to automate log parsing and analysis
**Qualifications**
REQUIRED:
+ Pursuing studies in Bachelors Degree in Electronic, Microelectronic or related Engineering field
PREFERRED:
+ Interest in device, embedded systems
+ Data analysis and statistical methods
+ Electronics materials and fabrication processes
**Additional Information**
Sandisk thrives on the power and potential of diversity. As a global company, we believe the most effective way to embrace the diversity of our customers and communities is to mirror it from within. We believe the fusion of various perspectives results in the best outcomes for our employees, our company, our customers, and the world around us. We are committed to an inclusive environment where every individual can thrive through a sense of belonging, respect and contribution.
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