18 Urgent Housekeeper jobs in Malaysia

Job Description - Executive Housekeeper (HOT0BBPR)

Job Number: HOT0BBPR

Work Location

DoubleTree by Hilton Melaka, 23 Jalan Melaka Raya, Melaka

Hilton offers numerous opportunities across over 100 countries, emphasizing guest delight through exceptional service. Our brands include Hilton Hotels & Resorts, Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton, among others.

If you value the impact of global travel, consider joining Hilton to delight guests, team members, and owners alike.

Role Overview

The Executive Housekeeper oversees all housekeeping and laundry operations, ensuring smooth coordination with other departments.

Key Responsibilities

1. Establish and implement department SOPs and policies.
2. Manage daily housekeeping operations, maintaining high cleanliness standards for guestrooms and public areas.
3. Provide courteous guest service.
4. Develop and oversee training programs for team members.
5. Supervise departmental training and update manuals as needed.
6. Plan work schedules, control payroll, and meet budget targets.
7. Evaluate team performance periodically.
8. Address team members’ concerns and assist in problem-solving.
9. Inspect guestrooms and public areas to ensure standards are met.
10. Supervise laundry operations, including guest laundry and linen management.
11. Conduct daily briefings with managers and supervisors.
12. Hold communication meetings to discuss team feedback and hotel updates.
13. Coordinate with Engineering for maintenance and repairs.
14. Work with Front Office on room readiness for repairs or cleaning.
15. Prepare and present annual budgets for uniforms, FF&E, and equipment.
16. Inspect purchased items for quality and ensure expenses stay within budget.
17. Meet with suppliers on new cleaning materials and equipment.
18. Follow security and emergency procedures.
19. Perform additional duties as assigned by management.

Qualifications

Minimum 2 years as an Assistant Executive Housekeeper, customer-focused, effective communicator, adaptable, detail-oriented, with strong leadership and management skills. Fluency in English is advantageous.

Working at Hilton

Hilton is a global leader in hospitality, committed to providing exceptional guest experiences and fostering a positive work environment. Join us to be part of a team that creates remarkable hospitality experiences worldwide.

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**Additional Information** Knowledge of Laundry
**Job Number** 25091953
**Job Category** Housekeeping & Laundry
**Location** The St. Regis Kuala Lumpur, No 6 Jalan Stesen Sentral 2, Kuala Lumpur, Wilayah Persekutuan, Malaysia, 50470VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Management
**JOB SUMMARY**
Entry level management position that focuses on supporting the day-to-day activities in Housekeeping and Laundry, if applicable. Position works with employees to clean and maintain guestrooms and public space. Completes inspections and holds people accountable for corrective action. Position assists in ensuring guest and employee satisfaction while maintaining the operating budget.
**CANDIDATE PROFILE**
**Education and Experience**
- High school diploma or GED; 1 year experience in the housekeeping or related professional area.
OR
- 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.
**CORE WORK ACTIVITIES**
**Managing Housekeeping Operations and Budgets**
- Ensures knowledge and understanding of OSHA regulations are up to date.
- Oversees all lost and found procedures.
- Obtains list of rooms to be cleaned immediately and list of prospective check-outs or discharges to prepare work assignments.
- Inventories stock to ensure adequate supplies.
- Ensures guest room status is communicated to the Front Desk in a timely and efficient manner.
- Works effectively with the Engineering department on guest room maintenance needs.
- Understands and complies with loss prevention policies and procedures.
- Ensures all employees have proper supplies, equipment and uniforms.
- Assists in supervising an effective inspection program for all guestrooms and public space.
- Manages linen inventory and guest supplies and assists in the ordering of supplies as necessary.
- Supervises Housekeeping and all related areas in the absence of the Director of Services or Housekeeping Manager.
- Observes service behaviors of employees and provides feedback to individuals; continuously strives to improve service performance.
**Ensuring Exceptional Customer Service**
- Handles guest problems and complaints seeking assistance from supervisor as necessary.
- Assists in the review of comment cards and guest satisfaction results with employees.
- Sets a positive example for guest relations.
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.

**Additional Information**
**Job Number** 25106482
**Job Category** Housekeeping & Laundry
**Location** The St. Regis Kuala Lumpur, No 6 Jalan Stesen Sentral 2, Kuala Lumpur, Wilayah Persekutuan, Malaysia, 50470VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Management
**JOB SUMMARY**
Responsible for the daily shift operations of Housekeeping, Recreation/Health Club and, if applicable, Laundry. Directs and works with employees to ensure property guestrooms, public space and employee areas are clean and well maintained. Completes inspections and holds people accountable for corrective action. Position assists in ensuring guest and employee satisfaction while maintaining the operating budget.
**CANDIDATE PROFILE**
**Education and Experience**
- High school diploma or GED; 2 years experience in the housekeeping or related professional area.
OR
- 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.
**CORE WORK ACTIVITIES**
**Managing Housekeeping Operations**
- Ensures guest room status is communicated to the Front Desk in a timely and efficient manner.
- Works effectively with the Engineering department on guestroom maintenance needs.
- Supervises the property general cleaning schedule.
- Obtains list of rooms to be cleaned immediately and list of prospective check-outs or discharges to prepare work assignments.
- Inventories stock to ensure adequate supplies.
- Supervises daily Housekeeping shift operations and ensures compliance with all housekeeping policies, standards and procedures.
- Assists in the ordering of guestroom supplies, cleaning supplies and uniforms.
- Supports and supervises an effective inspection program for all guestrooms and public space.
- Communicates areas that need attention to staff and follows up to ensure understanding.
- Ensures all employees have proper supplies, equipment and uniforms.
**Managing Departmental Costs**
- Participates in the management of the department's controllable expenses to achieve or exceed budgeted goals.
- Understands the impact of department's operations on the overall property financial goals and objectives and manages to achieve or exceed budgeted goals.
- Comprehends budgets, operating statements and payroll progress reports as needed to assist in the financial management of department.
**Ensuring Exceptional Customer Service**
- Responds to and handles guest problems and complaints.
- Strives to improve service performance.
- Empowers employees to provide excellent customer service.
- Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.
**Conducting Human Resources Activities**
- Participates as needed in the investigation of employee accidents.
- Supervises staffing levels to ensure that guest service, operational needs, and financial objectives are met.
- Ensures employees understand expectations and parameters.
- Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.
- Observes service behaviors of employees and provides feedback to individuals.
- Uses all available on the job training tools to train new room attendants and provide follow-up training as necessary.
- Participates in the employee performance appraisal process, providing feedback as needed.
- Assists as needed in the interviewing and hiring of employee team members with the appropriate skills.
- Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job.
- Participates in employee progressive discipline procedures.
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others.
If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it's with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike.
The Executive Housekeeper oversees all housekeeping and laundry operations, coordinating with other departments for a smooth operation.
**What will I be doing?**
As the Executive Housekeeper, you will be responsible for performing the following tasks to the highest standards:
- Institute department SOPs and P&P.
- Direct the activities of housekeeping's daily operation, maintain and improve high cleaning standards of guestrooms and public areas.
- Extend courteous service to guests.
- Establish training programs, methods and procedures for team members' development.
- Oversee departmental training programs and revise relevant manuals as necessary.
- Work our balanced working schedules for team members and maintain close payroll control to meet budget.
- Evaluate the performance of assigned team members from time to time.
- Listen to team members' problems and assist / help to solve them.
- Regularly inspect vacant and occupied guestrooms to ensure cleaning standards are kept.
- Inspect guestroom floors, back of house, offices and public areas to ensure they are cleaned and well maintained.
- Supervise daily laundry operations, including the handling of guest laundry, uniform, linen and cost control, etc.
- Hold daily briefings with managers and supervisors, to inform them of daily VIP arrivals, guests' complaints and special assignments etc.
- Conduct regular Housekeeping communication meetings to discuss team members' feedback, rectifying errors for improvement, communicating all special instructions and happenings within the hotel, other than the morning briefings.
- Attend related meetings to exchange ideas for constructive improvement of hotel operation and keep others informed of Management's decisions.
- Maintain effective communication with the Engineering team on repairing and maintaining guestrooms, ensuring that rooms are in good condition at all times.
- Consult with the Front Office regarding room blocking for special repairing or deep cleaning and return them for sale at promptly.
- Prepare, plan and present the annual uniform budget, annual housekeeping FF&E and operating equipment budget to the Director of Operation.
- Make sure all purchased items are inspected for assurance quality and quantity, department expenses are in control and meet hotel's budget.
- Meet with suppliers or external consultants to be up to date with the newest cleaning materials and equipment.
- Adhere to the hotel's security and emergency policies and procedures.
- Perform any duties assigned by the Management team deemed necessary.
- The Management reserves the right to make changes to this job description at its sole discretion and without advance notice.
**What are we looking for?**
An Executive Housekeeper serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
- At least 2 years of experience as an Assistant Executive Housekeeper.
- Responsive and customer focused.
- Able to drive excellence as well as routine work.
- Communicate effectively and clearly.
- Able to adapt work style and ethics appropriately.
- Positively listen to others and consider their concerns.
- Good written and verbal skills.
- Possess strong training, leadership and people management skills.
- Guest oriented and able to confidently build and exceed service standards.
- Strong interpersonal skills and possess an attention to details.
- Good knowledge of all housekeeping areas, i.e. guest floors, public areas and laundry operation basics.
- Fluency in spoken English, advantageous.
**What will it be like to work for Hilton?**
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
**Job:** _Housekeeping and Laundry_
**Title:** _Executive Housekeeper_
**Location:** _null_
**Requisition ID:** _HOT0BBPR_
**EOE/AA/Disabled/Veterans**

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others.
If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it's with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike.
The Executive Housekeeper oversees all housekeeping including resort outdoor public areas and laundry operations.
**What will I be doing?**
As the Executive Housekeeper, you will be responsible for performing the following tasks to the highest standards:
- Institute department SOPs and P&P.
- Direct the activities of housekeeping's daily operation, maintain and improve high cleaning standards of guestrooms and public areas.
- Extend courteous service to guests.
- Establish training programs, methods and procedures for team members' development.
- Oversee departmental training programs and revise relevant manuals as necessary.
- Work our balanced working schedules for team members and maintain close payroll control to meet budget.
- Evaluate the performance of assigned team members from time to time.
- Listen to team members' problems and assist / help to solve them.
- Regularly inspect vacant and occupied guestrooms to ensure cleaning standards are kept.
- Inspect guestroom floors, back of house, offices and public areas to ensure they are cleaned and well maintained.
- Supervise daily laundry operations, including the handling of guest laundry, uniform, linen and cost control, etc.
- Hold daily briefings with managers and supervisors, to inform them of daily VIP arrivals, guests' complaints and special assignments etc.
- Conduct regular Housekeeping communication meetings to discuss team members' feedback, rectifying errors for improvement, communicating all special instructions and happenings within the hotel, other than the morning briefings.
- Attend related meetings to exchange ideas for constructive improvement of hotel operation and keep others informed of Management's decisions.
- Maintain effective communication with the Engineering team on repairing and maintaining guestrooms, ensuring that rooms are in good condition at all times.
- Consult with the Front Office regarding room blocking for special repairing or deep cleaning and return them for sale at promptly.
- Prepare, plan and present the annual uniform budget, annual housekeeping FF&E and operating equipment budget to the Director of Operation.
- Make sure all purchased items are inspected for assurance quality and quantity, department expenses are in control and meet hotel's budget.
- Meet with suppliers or external consultants to be up to date with the newest cleaning materials and equipment.
- Adhere to the hotel's security and emergency policies and procedures.
- Perform any duties assigned by the Management team deemed necessary.
- The Management reserves the right to make changes to this job description at its sole discretion and without advance notice.
**What are we looking for?**
An Executive Housekeeper serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
- At least 2 years of experience as an Executive Housekeeper in a resort
- Pre-opening experience is an advantage
- Resort experience is required, island or remote location is a plus
- International chain experience is an advantage
- Able to drive excellence as well as routine work.
- Communicate effectively and clearly.
- Able to adapt work style and ethics appropriately.
- Positively listen to others and consider their concerns.
- Good written and verbal skills.
- Possess strong training, leadership and people management skills.
- Guest oriented and able to confidently build and exceed service standards.
- Strong interpersonal skills and possess an attention to details.
- Good knowledge of all housekeeping areas, i.e. guest floors, public areas and laundry operation basics.
- Fluency in spoken English, advantageous.
**What will it be like to work for Hilton?**
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
**Job:** _Housekeeping and Laundry_
**Title:** _Executive Housekeeper_
**Location:** _null_
**Requisition ID:** _HOT0BUQ9_
**EOE/AA/Disabled/Veterans**

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Shangri-La Golden Sands, Penang

Shangri-La Hotels and Resorts began in 1971 with our first deluxe hotel in Singapore. Today, the group comprises over 102 deluxe hotels and resorts in key cities in Asia Pacific, North America, Europe and the Middle East. Based in Hong Kong, we are expanding globally with developments under way throughout Asia, the Middle East and Africa.

Shangri-La Golden Sands, Penang

Shangri-La Hotels and Resorts began in 1971 with our first deluxe hotel in Singapore. Today, the group comprises over 102 deluxe hotels and resorts in key cities in Asia Pacific, North America, Europe and the Middle East. Based in Hong Kong, we are expanding globally with developments under way throughout Asia, the Middle East and Africa.

Shangri-La Golden Sands, Penang is an ideal family-friendly resort haven offering a myriad of options to unwind in style or stay active. As a premier deluxe resort with a proud tradition in providing gracious Malaysian hospitality to the world, we are inviting dynamic individuals to join one of the region's most exclusive holiday gateways. We are in search of energetic, vibrant and multi skilled individuals who are able to meet the ever-changing challenges and contribute towards the success of the resort. It takes a very special kind of person to work at Shangri-La. Someone with an eye for detail and the skills to perform. Someone with an attitude to deliver and a passion to delight

Assistant Executive Housekeeper

We are looking for Assistant Executive Housekeeper

As an Assistant Executive Housekeeper , we rely on you to

• Ensure smooth operations on a daily basis.
• Supervise the team in the maintenance of guest rooms and replenish room supplies.
• Ensure the quality of service delivered is compliant with hotel guidelines and policies.
• Maintain a high performing team.
  
  

We Are Looking For Someone Who

• Posses certificate or Diploma in Housekeeping Operations / Hotel Management.
• At least 3 years experience with an international class hotel.
• Has strong interpersonal and communication skills.
• Communicates and writes with fluency in English as well as local language.
• Customer oriented and has a can-do attitude
• Able to work flexible hours.
• Commitment to professional values.
  
  

If you are the right person, what are you waiting for? Click the apply button now!

Seniority level

• Seniority level Mid-Senior level

Employment type

• Employment type Full-time

Job function

• Job function Management and Customer Service
• Industries Hospitality, Travel Arrangements, and Food and Beverage Services

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An Assistant Executive Housekeeper will support all Housekeeping and Laundry operations including the development of the Team Members with in the group so to provide an exceptional experience for our Guests.

What will I be doing?

As an Assistant Executive Housekeeper, you will be responsible for assisting with overseeing housekeeping operations to deliver an excellent Guest and Member experience. An Assistant Executive Housekeeper will also be required to assist the Executive Housekeeper/Housekeeping Manager and monitor standards. Specifically, you will be responsible for performing the following tasks to the highest standards:

• Assist with overseeing Housekeeping/Laundry operations
• Operate within departmental budgets through effective stock and cost controls and well managed schedules
• Support departmental targets and objectives, work schedules, budgets, and policies and procedures
• Ensure consistently high operating standards in every area of Housekeeping and Laundry, as identified by the hotel brand standards
• Perform routine inspections of all Housekeeping areas and report any issues to the Executive Housekeeper
• Implement, effectively, all Housekeeping policies and procedures including Health and Safety and security
• Monitor the appearance, standards, and performance of all Housekeeping Team Members with an emphasis on training and team work
• Ensure team members have an up-to-date knowledge of all room categories and amenities
• Assist the Executive Housekeeper to maintain good communication and work relationships in all hotel areas and with external customers and suppliers
• Ensure staffing levels cover business demands
• Ensure ongoing training to support the Executive Housekeeper
• Ensure communication meetings are conducted
• Manage staff performance issues in compliance with company policies and procedures
• Support managing, training and developing the team
• Deputise in absence of the Executive Housekeeper
• Provide excellent guest service
• Assist other departments wherever necessary
  
  
  

What are we looking for?

An Assistant Executive Housekeeper serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• Housekeeping/laundry experience in the hotel/leisure/retail sector in a managerial or supervisory capacity
• A high school certificate or equivalent
• High level of commercial awareness and cost control capabilities
• Proficiency, at a basic level, with computers and computer programs, including Microsoft Office
• Excellent leadership, interpersonal and communication skills
• Committed to delivering high levels of customer service
• Ability to work under pressure
• Excellent grooming standards
• Flexibility to respond to a range of different work situations
• Knowledge of Workplace, Health, Safety and Hygiene is essential
• Strong communication skills
• A passion for delivering exceptional levels of guest service
  
  
  

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

• Familiar with Property Management Systems
• Experience managing a department and Profit and Loss account
• High level of IT proficiency
  
  
  

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

Work Locations

Double Tree by Hilton Damai Laut

Schedule

Full-time

Brand

Doubletree by Hilton

Job

Housekeeping and Laundry

Seniority level

• Seniority level Mid-Senior level

Employment type

• Employment type Full-time

Job function

• Job function Management and Manufacturing
• Industries Hospitality

Referrals increase your chances of interviewing at Hilton by 2x

George Town, Penang, Malaysia 16 hours ago

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Please refer to the available vacancy below 2 Complete the required information and submit your application 3 Successful applicants will be contacted for hiring process 1 Please refer to the available vacancy below 2 Complete the required information and submit your application 3 Successful applicants will be contacted for hiring process

If you believe a clean environment is a happy environment, we need you! We are looking for Housekeeper to join our team and make our communities truly glow. You will be our pivotal creator of safe, dazzling, and welcoming environments for everyone, consistently maintaining our high-quality service standards. If you thrive on precision and take pride in turning spaces into pristine havens, we can’t wait to welcome your sparkling talents!

What We Offer You:

• Competitive Monthly Salary: Kickstart your journey from RM 2,000 to RM 2,500 based on experience, reflecting your service and dedication!
• Flexible Work Plan: We believe in your well-being, offering a flexible work arrangement that empowers you to thrive.
• Conducive Working Space: Step into a supportive, positive, and vibrant environment designed for your ultimate success.
• Fantastic Benefits: Enjoy peace of mind with comprehensive medical insurance that truly rewards your passion and hard work.

Here’s an overview of what you’ll do:

Be the master of cleanliness and organisation, ensuring our communities are not just spotless, but beaming with warmth and security! By expertly handling all housekeeping, laundry, and hazard control, you will ensure every corner shines with care and comfort for our residents and team!

Key Responsibilities:

• Pristine Community Upkeep: Expertly perform all general housekeeping duties, ensuring resident rooms, public areas, and support zones are always impeccably clean and inviting.
• Laundry Operation: Master the commercial laundry, keeping it spotless and sanitary, and diligently inspecting linens for wear and tear.
• Proactive Safety & Hazard Control: Always prioritise safety by properly storing and locking chemicals, and ensuring all cords, equipment, and hazards are clear, complying with fire codes.

Requirements

• Heart for Service: Possess a genuine desire to serve seniors and the knack for skillfully managing multiple priorities.
• Meticulous and Diligent: Bring a keen eye for detail and demonstrate a strong work ethic.
• Education and Experience: SPM or equivalent experience in related fields is preferred.

About Care Collective

Care Collective is an Intergenerational Senior Living community, operated by Care Concierge in a pioneering venture with ELICA EQUITY. Scheduled to soft-open in Q1, 2026, it accommodates more than 120 Independent Living, Long-term Care and Dementia Care communities with organised programmes, making it the first integrated Premium senior living operator in Kuching, Sarawak.

About Care Concierge

Care Concierge is Malaysia’s leading senior living specialist, delivering comprehensive care solutions through Assisted Living residences, At-Home Care, Senior Day Care, and a dedicated Academy. They provide personalised support catering to short-term and long-term conditions via a robust network of over 2,500 care professionals.

About Elica

ELICA EQUITY is a distinguished Kuching-based property development company, established in 1987. Known for delivering innovative, sustainable real estate solutions, they ensure meticulous quality through in-house construction and are strategically expanding into hospitality and senior aged care.

Our Commitment to ESG

Care Collective is proud to be an equal opportunity workplace & is an affirmative action employer. We are committed to equal employment opportunities regardless of race, color, ancestry, religion, sex, sexual orientation, gender identity, age, national origin, marital status or protected veteran status & will not be discriminated against based on disability.

Care Collective is committed to offering an inclusive & accessible experience for all job seekers, including individuals with disabilities. Our goal is to foster an inclusive & accessible workplace where everyone has the opportunity to be successful.

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About Care Concierge

Since 2017, Care Concierge has been Malaysia’s leading provider of senior care services. Driven by technology, design thinking, and innovation, we’ve been featured on Forbes Asia 100 To Watch 2023 and are proud winners of the Khazanah Impact and Innovation Challenge 2021. Care Concierge is also an investee company of Bintang Capital Partners Bhd, OSK Ventures International Bhd (OSKVI), and Gobi Dana Impak Ventures Fund.

Values – S.M.A.R.T:

Specific: Be detailed and precise in task execution.

Measurable: Track and update task progress to ensure quality outcomes.

Accountable: Take responsibility for assignments and align tasks with goals.

Relevant: Use appropriate resources and keep relevant parties informed.

Time-bound: Work within timelines and maintain a time-sensitive culture.

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Job Description - Assistant Executive Housekeeper (HOT0BM1N)

Job Number: HOT0BM1N

Work Location: Double Tree by Hilton Damai Laut , Jalan Damai Laut, Off, Jalan Teluk Senangin, 32200 Lumut, Negeri Perak Damai Laut 32200

An Assistant Executive Housekeeper supports all Housekeeping and Laundry operations, including developing team members to provide an exceptional guest experience.

What will I be doing?

As an Assistant Executive Housekeeper, you will assist in overseeing housekeeping operations to deliver excellent guest experiences. Responsibilities include:

• Overseeing Housekeeping/Laundry operations
• Managing budgets, stock, and schedules
• Supporting departmental targets, policies, and procedures
• Maintaining high standards in all areas
• Performing inspections and reporting issues
• Implementing policies, including Health and Safety
• Monitoring team performance and training
• Ensuring team knowledge of room categories and amenities
• Supporting communication and relationships within the hotel and with external partners
• Managing staffing levels and training
• Handling staff performance issues
• Deputising for the Executive Housekeeper
• Providing excellent guest service
• Supporting other departments as needed

What are we looking for?

Ideal candidates will have:

• Experience in hotel/leisure/retail sector in a supervisory role
• High school certificate or equivalent
• Strong commercial awareness and cost control skills
• Basic computer proficiency, including Microsoft Office
• Excellent leadership and communication skills
• Customer service commitment
• Ability to work under pressure
• Grooming standards
• Flexibility and knowledge of Health and Safety

Preferred additional skills:

• Familiarity with Property Management Systems
• Experience managing a department and P&L
• High IT proficiency

What will it be like to work for Hilton?

Hilton is a leading global hospitality company, committed to providing exceptional guest experiences. Our team is dedicated to creating remarkable hospitality experiences worldwide, driven by our vision to "fill the earth with the light and warmth of hospitality."

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