296 Urgent Care jobs in Malaysia

Job responsibilities and requirements for this role are as follows.

Job Responsibility Supervise Care Delivery Process Oversee the overall care provided to our clients. Ensure high-quality service delivery.

Sales and Client Management Win deals with clients and handle sales. Maintain regular communication with clients.

CARE Pros Management Supervise assigned caregivers and nurses. Select and assign caregivers for specific cases. Assist with onboarding new caregivers.

Financial Responsibilities Create invoices and quotations for all cases. Report back to the Homecare manager on financial matters.

Client Relationship and Communication Develop and maintain effective communication channels with clients and their families. Assist patients in scheduling appointments and organizing concierge services.

Care Plan Development Collaborate with the medical team to create and update individualized CARE Plans for clients. Adapt plans as needed based on changing conditions.

Meeting Participation and Reporting Attend weekly homecare meetings. File daily reports on cases in the system.

Job Requirements To be professional A positive attitude, willingness to work and learn new skills Having an open mindset & constantly learning new knowledge Work well with the team and a team player Initiative, pro-active & committed to the jobs Hardworking, work smartly & able to meet any deadlines given

Job Benefits Attractive commission scheme Annual leave entitlement Medical claim provided EPF & SOCSO

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Nokia Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

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Nokia Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

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Job Description

This role demands exceptional customer support experience for our end users, coupled with broad cloud technology expertise in a customer-facing setting. It requires tackling challenging technical problems with a passion for innovative and robust solutions. The ideal candidate proactively seeks to automate and simplify complex processes, anticipates future needs while addressing current ones, maintains meticulous attention to detail, and thrives in a fast-paced environment.

Job Description

This role demands exceptional customer support experience for our end users, coupled with broad cloud technology expertise in a customer-facing setting. It requires tackling challenging technical problems with a passion for innovative and robust solutions. The ideal candidate proactively seeks to automate and simplify complex processes, anticipates future needs while addressing current ones, maintains meticulous attention to detail, and thrives in a fast-paced environment.

How You Will Contribute And What You Will Learn

• Customer Centric approach and Interface to the customers and CTs for Care Cases.
• E2E case ownership with regular Governance with CTs.
• Collaboration with L3 and Market teams.
• Perform initial diagnosis of incidents and find solutions through knowledge reuse.
• Perform Log collection, health check and Facilitate troubleshooting sessions between Customer & L4.
• Care delivery and Performance Management.
• Participate in Weekly case review meetings with Market & L4.
• 24x7 Critical Incident Support.
• E2E ownership for Delivery To Care process.
• Availability of Support: On-Call/EME Support: 24*7
  
  

Key Skills And Experience

You have:

• 10+ yrs or more related work experience
• Kubernetes/OpenShift development/testing/support expertise, (or) CNF Support/Deployment Expertise (or) OpenStack Support/Development/testing expertise
• Linux Level-3 Expertise
• Level-2 Networking Expertise.
  
  

It would also be nice if you had:

• Kubernetes development profile with less than 8 years of relevant work experience.
  
  

About Us

Come create the technology that helps the world act together

Nokia is committed to innovation and technology leadership across mobile, fixed and cloud networks. Your career here will have a positive impact on people’s lives and will help us build the capabilities needed for a more productive, sustainable, and inclusive world.

We challenge ourselves to create an inclusive way of working where we are open to new ideas, empowered to take risks and fearless to bring our authentic selves to work

What we offer

Nokia offers continuous learning opportunities, well-being programs to support you mentally and physically, opportunities to join and get supported by employee resource groups, mentoring programs and highly diverse teams with an inclusive culture where people thrive and are empowered.

Nokia is committed to inclusion and is an equal opportunity employer

Nokia has received the following recognitions for its commitment to inclusion & equality:

• One of the World’s Most Ethical Companies by Ethisphere
• Gender-Equality Index by Bloomberg
• Workplace Pride Global Benchmark
  
  

At Nokia, we act inclusively and respect the uniqueness of people. Nokia’s employment decisions are made regardless of race, color, national or ethnic origin, religion, gender, sexual orientation, gender identity or expression, age, marital status, disability, protected veteran status or other characteristics protected by law.

We are committed to a culture of inclusion built upon our core value of respect.

Join us and be part of a company where you will feel included and empowered to succeed.

About The Team

As Nokia's growth engine, we create value for communication service providers and enterprise customers by leading the transition to cloud-native software and as-a-service delivery models. Our inclusive team of dreamers, doers and disruptors push the limits from impossible to possible.

Seniority level

• Seniority level Not Applicable

Employment type

• Employment type Full-time

Job function

• Job function Engineering and Information Technology
• Industries IT Services and IT Consulting and Telecommunications

Referrals increase your chances of interviewing at Nokia by 2x

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Nokia Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia Join or sign in to find your next job

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Care Engineer

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Nokia Nokia Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 day ago Be among the first 25 applicants Join to apply for the

Care Engineer

role at

Nokia Get AI-powered advice on this job and more exclusive features. Job Description

This role demands exceptional customer support experience for our end users, coupled with broad cloud technology expertise in a customer-facing setting. It requires tackling challenging technical problems with a passion for innovative and robust solutions. The ideal candidate proactively seeks to automate and simplify complex processes, anticipates future needs while addressing current ones, maintains meticulous attention to detail, and thrives in a fast-paced environment. Job Description

This role demands exceptional customer support experience for our end users, coupled with broad cloud technology expertise in a customer-facing setting. It requires tackling challenging technical problems with a passion for innovative and robust solutions. The ideal candidate proactively seeks to automate and simplify complex processes, anticipates future needs while addressing current ones, maintains meticulous attention to detail, and thrives in a fast-paced environment.

How You Will Contribute And What You Will Learn

Customer Centric approach and Interface to the customers and CTs for Care Cases. E2E case ownership with regular Governance with CTs. Collaboration with L3 and Market teams. Perform initial diagnosis of incidents and find solutions through knowledge reuse. Perform Log collection, health check and Facilitate troubleshooting sessions between Customer & L4. Care delivery and Performance Management. Participate in Weekly case review meetings with Market & L4. 24x7 Critical Incident Support. E2E ownership for Delivery To Care process. Availability of Support: On-Call/EME Support: 24*7

Key Skills And Experience

You have:

10+ yrs or more related work experience Kubernetes/OpenShift development/testing/support expertise, (or) CNF Support/Deployment Expertise (or) OpenStack Support/Development/testing expertise Linux Level-3 Expertise Level-2 Networking Expertise.

It would also be nice if you had:

Kubernetes development profile with less than 8 years of relevant work experience.

About Us

Come create the technology that helps the world act together

Nokia is committed to innovation and technology leadership across mobile, fixed and cloud networks. Your career here will have a positive impact on people’s lives and will help us build the capabilities needed for a more productive, sustainable, and inclusive world.

We challenge ourselves to create an inclusive way of working where we are open to new ideas, empowered to take risks and fearless to bring our authentic selves to work

What we offer

Nokia offers continuous learning opportunities, well-being programs to support you mentally and physically, opportunities to join and get supported by employee resource groups, mentoring programs and highly diverse teams with an inclusive culture where people thrive and are empowered.

Nokia is committed to inclusion and is an equal opportunity employer

Nokia has received the following recognitions for its commitment to inclusion & equality:

One of the World’s Most Ethical Companies by Ethisphere Gender-Equality Index by Bloomberg Workplace Pride Global Benchmark

At Nokia, we act inclusively and respect the uniqueness of people. Nokia’s employment decisions are made regardless of race, color, national or ethnic origin, religion, gender, sexual orientation, gender identity or expression, age, marital status, disability, protected veteran status or other characteristics protected by law.

We are committed to a culture of inclusion built upon our core value of respect.

Join us and be part of a company where you will feel included and empowered to succeed.

About The Team

As Nokia's growth engine, we create value for communication service providers and enterprise customers by leading the transition to cloud-native software and as-a-service delivery models. Our inclusive team of dreamers, doers and disruptors push the limits from impossible to possible. Seniority level

Seniority level Not Applicable Employment type

Employment type Full-time Job function

Job function Engineering and Information Technology Industries IT Services and IT Consulting and Telecommunications Referrals increase your chances of interviewing at Nokia by 2x Get notified about new Engineer jobs in

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia . Kota Damansara, Selangor, Malaysia 1 week ago Kota Damansara, Selangor, Malaysia 4 weeks ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week ago Bukit Raja, Selangor, Malaysia 1 week ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 days ago Kota Damansara, Selangor, Malaysia 4 weeks ago Aircraft Technician - Malaysia Campaign (based in Dubai, U.A.E.)

Federal Territory of Kuala Lumpur, Malaysia 1 week ago Telok Panglima Garang, Selangor, Malaysia 6 days ago Seksyen 10, Selangor, Malaysia 6 days ago Aircraft Technician (Relocation to Singapore)

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 21 hours ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 day ago Petaling Jaya, Selangor, Malaysia 6 months ago Mechanical & Electrical Engineer (General Affairs)

Federal Territory of Kuala Lumpur, Malaysia 3 weeks ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week ago Petaling Jaya, Selangor, Malaysia 1 month ago Data Center Technician, University Graduate

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 23 hours ago WP. Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 weeks ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

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CUSTOMER CARE, CUSTOMER CARE & EXPERIENCE-1

Join to apply for the CUSTOMER CARE, CUSTOMER CARE & EXPERIENCE-1 role at KPJ Selangor Specialist Hospital

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CUSTOMER CARE, CUSTOMER CARE & EXPERIENCE-1

Join to apply for the CUSTOMER CARE, CUSTOMER CARE & EXPERIENCE-1 role at KPJ Selangor Specialist Hospital

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Understands and carries out the work instruction in line with Vision and Mission Statements, Philosophy, Goals and Objectives that suit the scope of the Services and hospital.

Understands the service organization structure.

Informs head of service when changes occur in circumstances which affect standard of services.

Attends meetings held by the services in order to discuss issues and matters pertaining to the operation of the service.

Daily Routine

• Assist patient to the ward, diagnostic imaging service, pharmacy, A&E, consultant suites, physiotherapy and other areas in the hospital
• Give appropriate information to the patient
• Pushing wheel chairs and lifting patients
• Sending up luggage trolley to the wards
• Keep track of the wheel chair and luggage trolley
• Send newspaper to all the wards and arrange it in the racks and all around the hospital areas
• Ensure lobby area is clean and proper seating arrangement
• Update the list of doctor’s on leave
• Giving out balloons to kids on Friday
• Ward visit at all ward level
• Attend feedback from patients and take immediate action
• Conduct CCX external survey by interviewing the patients on the staff performance at particular services
• Daily check and monitoring the CCX External Survey and update all services weekly.
• Operator – answering and transferring calls

Seniority level

• Seniority level Entry level

Employment type

• Employment type Full-time

Job function

• Job function Other
• Industries Hospitals and Health Care

Referrals increase your chances of interviewing at KPJ Selangor Specialist Hospital by 2x

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CUSTOMER CARE, CUSTOMER CARE & EXPERIENCE

Customer Care & Experience - Job Description

Location: KPJ Pahang Specialist Hospital | Type: Full-time | Posted: 30+ Days Ago | Requisition ID: JR

Responsibilities include:

• Understanding and executing work instructions aligned with the hospital's Vision, Mission, Philosophy, Goals, and Objectives.
• Comprehending the service organization structure and informing the head of service of any changes affecting service standards.
• Participating in service meetings to discuss operational issues.
• Assisting patients within the hospital, including guiding them to wards, diagnostic imaging, pharmacy, A&E, consultant suites, physiotherapy, and other areas.
• Providing patients with appropriate information and support.
• Assisting with wheelchairs, lifting patients, and managing luggage trolley logistics.
• Distributing newspapers to wards and maintaining lobby area cleanliness and seating arrangements.
• Updating staff leave lists and engaging in patient engagement activities such as giving balloons to children on Fridays.
• Conducting ward visits and responding to patient feedback promptly.
• Performing external patient satisfaction surveys and monitoring the results weekly.
• Handling operator duties including answering and transferring calls.

Company Overview

KPJ Healthcare Berhad aims to be the preferred healthcare provider in the region, delivering world-class services across Malaysia, Indonesia, Thailand, Bangladesh, and Australia. We seek talented individuals at all career stages to join our team and help us improve healthcare solutions.

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CUSTOMER CARE, CUSTOMER CARE & EXPERIENCE-1

Join to apply for the

CUSTOMER CARE, CUSTOMER CARE & EXPERIENCE-1

role at

KPJ Selangor Specialist Hospital Continue with Google Continue with Google CUSTOMER CARE, CUSTOMER CARE & EXPERIENCE-1

Join to apply for the

CUSTOMER CARE, CUSTOMER CARE & EXPERIENCE-1

role at

KPJ Selangor Specialist Hospital Get AI-powered advice on this job and more exclusive features. Understands and carries out the work instruction in line with Vision and Mission Statements, Philosophy, Goals and Objectives that suit the scope of the Services and hospital.

Understands the service organization structure.

Informs head of service when changes occur in circumstances which affect standard of services.

Attends meetings held by the services in order to discuss issues and matters pertaining to the operation of the service.

Daily Routine

Assist patient to the ward, diagnostic imaging service, pharmacy, A&E, consultant suites, physiotherapy and other areas in the hospital Give appropriate information to the patient Pushing wheel chairs and lifting patients Sending up luggage trolley to the wards Keep track of the wheel chair and luggage trolley Send newspaper to all the wards and arrange it in the racks and all around the hospital areas Ensure lobby area is clean and proper seating arrangement Update the list of doctor’s on leave Giving out balloons to kids on Friday Ward visit at all ward level Attend feedback from patients and take immediate action Conduct CCX external survey by interviewing the patients on the staff performance at particular services Daily check and monitoring the CCX External Survey and update all services weekly. Operator – answering and transferring calls

Seniority level

Seniority level Entry level Employment type

Employment type Full-time Job function

Job function Other Industries Hospitals and Health Care Referrals increase your chances of interviewing at KPJ Selangor Specialist Hospital by 2x Sign in to set job alerts for “Customer Care Professional” roles.

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CUSTOMER CARE, CUSTOMER CARE & EXPERIENCE Customer Care & Experience - Job Description

Location: KPJ Pahang Specialist Hospital | Type: Full-time | Posted: 30+ Days Ago | Requisition ID: JR Responsibilities include: Understanding and executing work instructions aligned with the hospital's Vision, Mission, Philosophy, Goals, and Objectives. Comprehending the service organization structure and informing the head of service of any changes affecting service standards. Participating in service meetings to discuss operational issues. Assisting patients within the hospital, including guiding them to wards, diagnostic imaging, pharmacy, A&E, consultant suites, physiotherapy, and other areas. Providing patients with appropriate information and support. Assisting with wheelchairs, lifting patients, and managing luggage trolley logistics. Distributing newspapers to wards and maintaining lobby area cleanliness and seating arrangements. Updating staff leave lists and engaging in patient engagement activities such as giving balloons to children on Fridays. Conducting ward visits and responding to patient feedback promptly. Performing external patient satisfaction surveys and monitoring the results weekly. Handling operator duties including answering and transferring calls. Company Overview

KPJ Healthcare Berhad aims to be the preferred healthcare provider in the region, delivering world-class services across Malaysia, Indonesia, Thailand, Bangladesh, and Australia. We seek talented individuals at all career stages to join our team and help us improve healthcare solutions.

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Roles & Responsibilities

PlayFACTO School @ Labrador is looking for experienced and passionate Student Care Teachers to join our team! Positions are available immediatly for the right candidates.

PlayFACTO School is the leading student care provider in positive holistic education and after school care for students of P1-P6. As a Student Care Teacher with PlayFACTO, you will help develop student’s hearts and minds using our unique positive education framework, daily enrichment programmes, and guided assistance of each student's Primary homework assignments.

If you are a passionate educator looking for a fun and engaging environment where you can help your Primary students develop high calibre character and educational foundations for their future, we'd like to hear from you!

Come JOIN US and make difference in student’s lives at PlayFACTO School @ Labrador!

Roles and Responsibility (Student Care Teacher)

• Delivery and presentation of lesson content to children
• Supervision of primary school children (primary 1 to 6) including Chinese to ensure completion of daily homework
• Ensure safety and timely transfer of children from school to student centre when/where required
• Ensure safety and wellbeing of children at all times
• Regularly communicate with parents and guardians regarding children’s progress and behaviour
• Fetching of students from nearby schools when/where required
• Administrative work (sales, collection of fees, and collection of forms) and upkeep of centre premises.
• Any other ad-hoc duties as delegated by Centre Head

Requirements (Student Care Teacher):

• Minimum 1-2 years of experience in education/student care/classroom experience, preferably at the primary level
• Preference given to candidates with Professional Diploma/Advanced/Higher/Graduate Diploma in Linguistics/Languages, Education/Teaching/Training or equivalent
• Able to guide students in primary school subjects including Chinese
• Possess excellent work ethic and professional integrity
• Exhibit a positive attitude when faced with challenges
• Love children and the learning process
• Possess a passion for working with and nurturing children

Benefits (Student Care Teacher):

• Competitive salary commensurate to each teacher’s qualifications, experience, dedication, and skill in the classroom
• Growth opportunities
• Full academic/operational training provided
• Yearly internal Professional Development courses and opportunities for external Professional Development
• A happy and positive work environment!

Does PlayFACTO @ Labrador sounds like a good fit for you?

Please apply here or send your resume via WhatsApp to or to

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Title: Client Care Executive for SG Market

27934

Customer Services

Regular Employee

17 Aug 2025

Job Summary

We are seeking a dedicated and customer-focused Client Care Associate to join our Contact Centre team. This role involves providing exceptional support to our clients and you will be responsible for addressing client inquiries, resolving issues, and ensuring a high level of customer satisfaction.

Key Responsibilities

• Handle incoming client inquiries and provide prompt, accurate, and professional responses.
• Resolve client issues efficiently, ensuring a positive client experience.
• Maintain detailed and accurate records of client interactions and transactions.
• Collaborate with team members and other departments to resolve complex client issues.
• Stay updated on product knowledge, company policies, and procedures to provide informed assistance.
• Adhere to the contact centre's standards and protocols to ensure compliance and quality service.
• Educating client about the products and service offered
• Probed & identify financial needs on service calls and pitch relevant solutions in line with client charter.
• Ensure that offer is pitched on at least 70% of eligible calls.
• Ensure all sales pitches are made without any mis-selling.
• Additional point for Sales Palette markets – Use S2S palette to identify eligibility and register dispositions for analysis
• Ensure continuous improvement in Productivity to the standards prescribed from time to time
• Support ongoing initiatives to enhance cross sell opportunities

Requirements

• Excellent communication skills in both written and verbal form.
• Strong problem-solving abilities and attention to detail.
• Ability to work in a fast-paced environment and manage multiple tasks simultaneously.
• Flexibility to work in a 24/7 shift environment, including weekends and public holidays.
• Proficiency in using contact centre software and other relevant technology.
• Customer service experience, preferably in a contact centre environment, is an advantage.

Qualifications

• High school SPM graduate or diploma, additional education or certifications in customer service or related fields are a plus.
• Fluency in English and Bahasa, proficiency in additional languages is an asset.

What We Offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits.
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation , one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits.
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation , one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

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