14 Underwriter Commercial Insurance jobs in Malaysia

Job ID: 28778

Location: Bukit Jalil KL, MY

Area of interest: Governance, Risk Management & Compliance

Job type: Regular Employee

Work style: Office Working

Opening date: 3 Sept 2025

Job Summary

To us, good performance is about much more than turning a profit. It's about showing how you embody our valued behaviours as well as our brand promise, Here for good.

We're committed to promoting equality in the workplace and creating an inclusive and flexible culture - one where everyone can realise their full potential and make a positive contribution to our organisation. This in turn helps us to provide better support to our broad client base.

The successful candidate has a strong business acumen and understanding of "CFCC - Conduct, Financial Crime and Compliance Risk Analysis and Advisory". The candidate is highly skilled individuals with Practioners level experience in CFCC risk assessment and monitoring, business risk advisory, regulatory and policy interpretation & compliance management, issue and event management and change risk management with exposure to product development, regulatory technology and innovation, data and analytics led risk management practices. This is a global role covering across the SCB footprint in Asia, Africa, Middle East, Europe, and Americas, covering multiple Businesses from Retail Bank, Private Bank, Affluent & Wealth Management, Transaction Banking including Trade & Cash, Banking and Financial Markets Business.

The responsibilities includes, working across Business, Products, Clusters and Countries Compliance and Specialist teams to perform:

Key Responsibilities

• Risk Identification, Analysis and Assessment of CFCC Risks, measure exposure to those risks and design, build and recommend control framework to mitigate and manage those risks, to enable structural and thematic risk response or remediation.
• Risk monitoring of dynamic changes to risk and control environment, generate operational level insights to enable operational or tactical risk response or remediation.
• Perform targeted deep dive into material or emerging or unknown risk areas due to a change in threat profile or business strategy, to enable structural risk response or remediation.
• Manage issues and events as it occurs, perform root cause analysis and lessons learnt, remediate vulnerabilities, reduce exposures, fix gaps to improve control environment.
• Manage CFCC risks introduced due to business change, perform a holistic assessment of impact of those changes to Businesses, mitigate and manage those risks proactively, to enable a sustainable growth of business.
• Provide Business risk advisory in areas such as policy and regulation, business, or product change, to enable a sustainable growth of business.
• Provide actionable risk insights and recommendation actions & decisions to Business, Products, Clusters and Countries Compliance and Specialist teams for them to drive & deliver client aware and risk focused outcomes and decisions.
• Work with CFCC Product Owners in continuous improvement of products and services, build and innovate using reg tech and data analytical products.

Strategy

• Contribute materially towards the development, support, and implementation of the vision, strategy, and direction of the CFCC Professional Services team and in support of the Bank's strategic direction and growth aspirations.
• Responsible to work with CFCC Product & Professional Services colleagues, CFCC Coverage & Specialist Teams and Business Risk Managers to identify risks across the Bank and drive appropriate action.

Business

• Build and maintain an effective and constructive relationship with all CFCC Product & Professional Services colleagues, CFCC Coverage & Specialist Teams and Business Risk Managers that is based on trust, capability and integrity, providing timely, responsive and
• quality CFCC related advice and guidance to enable the business and functions to meet/ achieve their strategic tactical objectives.
• Support the integration of the Professional Services into the Bank's overall CFCC Risk Management strategy. This includes (but not limited to): taking ownership of incoming queries by not handling them off, taking a leading role in actively becoming the go-to person for all risk assessments and monitoring and ensuring Business advise provided is consistent and aligned to CFCC's advisory model.
• Work closely with CFCC Product & Professional Services colleagues, CFCC Coverage & Specialist Teams and Business Risk Managers, as well as other key stakeholders, to provide substantive oversight support and enable sustainable CFCC outcomes.
• Execute high standards of regulatory compliance and deliver key priorities and initiatives, aligned to the Professional Services performance scorecard.
• Advanced level Expertise on CFCC risks, respective Business and Product and Global regulatory frameworks.

Skills and Experience

Processes

• Analyse comprehensive impact of CFCC related risk and regulatory matters which has impact in SCB through quantitative and qualitative assessment.
• Establish workflows, build, and maintain effective processes / DOIs to perform Risk Assessments, Risk Monitoring and Risk Advisory, aligning with Group and relevant regulatory requirements.
• Independently perform deep dive reviews and thematic analysis to completion.
• Continuous improve and calibrate the processes, approaches, practices and methodologies.
• Supports efforts to ensure the effective management of CFCC matters management of regulatory issues that have a significant impact on the Bank and support relevant stakeholders to respond to regulatory questions. Collaborate with relevant Business, Risk and CFCC stakeholders to work towards holistic risk management across business, product, country, and cluster risks.

People & Talent

• Promote and contribute to an environment where knowledge exchange, continuous learning, agile, prioritisation, deadline management, streamlined workflows and collaborative work practices are the norm.
• Promote and embed a culture of openness, trust, and risk awareness, where ethical, legal, regulatory and policy compliant conduct is the norm.
• Execute through example, build, and influence the appropriate culture and values. Maintain strong relationships with the wider Professional Services team, Countries, Business and CFCC Risk Managers encouraging collaboration.
• Provide constructive development feedback at business, function, country, and individual level as appropriate on CFCC matters.
• Contribute materially to the exchange of knowledge, best practice and lesson learned across the network between Professional Services and CFCC colleagues especially in relation to regulatory risks and compliance with relevant regulations and internal policies/standards.
• Transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviours.

Risk Management

• Deliver the defined aspects of the Professional Services role to support the Group's CFCC risk management approach and objectives.
• A full understanding of the risk and control environment for CFCC risks.
• Supports efforts to ensure the effective management of CFCC matters management of regulatory issues that have a significant impact on the Bank and support relevant stakeholders to respond to regulatory questions. Collaborate with relevant Business, Risk and CFCC stakeholders to work towards holistic risk management across client segments / products risks.

Governance

• Develop appropriate risk-based compliance framework for identifying, assessing, managing, monitoring, mitigating, and reporting CFCC risks.
• Develop or assist in developing and recommend appropriate Risk Assessment standards across CFCC risk types, meeting all Compliance requirements.
• Build in the identification and escalation of potential business CFCC related risks and issues to senior management through appropriate governance channels and the Quality Assurance framework.
• Support the management of end-to-end lifecycle of audit, assurance, and regulatory reviews, in relation to Professional Services, including tracking, remediation and preparing lessons learned from such reviews.

Qualifications

12+ overall working experience, Banking or Financial Institution or Regulator or Fintech or equivalent industry

• 5+ years in atleast one of the below

5+ years of advanced practitioner level experience in Conduct or Compliance or Financial Crime Risk management, and/or

Conduct & Compliance Risks

• Data Risk
• Conflict of Interest
• Non-Financial Regulatory Reporting
• Regulatory Conduct
• Market Conduct
• Client Conduct

Financial Crime Risks

• Anti-Money Laundering
• Anti-Bribery & Corruption
• Sanctions
• Fraud (Internal and External)

5+ years of advanced practitioner level experience in Business or Product or Operations Risk Management with exposure to Conduct or Compliance or Financial Crime or Control Oversight in a front or first-line role, and/or

5+ years of advanced practitioner level experience in adjunct or interconnected risk operations disciplines (e.g., Financial Crime Risk Surveillance Operations, Compliance Surveillance Operations)

Other important Experience:

• 5+ years of extensive experience

• Well versed with tools and techniques of analysing potential risk exposures

• Understanding of effective communication skills.
• Understanding of best practice risk assessment techniques and risk management frameworks.
• Understanding of the key features of relevant laws and regulations relevant to the Group
• Sound judgement on business practices, regulatory relationship management and reputational risk,
• Ability to balance both detail oriented and big picture perspectives.
• Ability to collaborate and work dynamically across functions.
• We value your practical and hands-on experience in the above domains .
• Any industry certifications in the CFCC domain are most welcome (e.g., ACAMS, ICA).
• Any industry certifications in the Business or Product domain are most welcome

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Job Summary
To us, good performance is about much more than turning a profit. It's about showing how you embody our valued behaviours as well as our brand promise, Here for good.

We're committed to promoting equality in the workplace and creating an inclusive and flexible culture - one where everyone can realise their full potential and make a positive contribution to our organisation. This in turn helps us to provide better support to our broad client base.

The successful candidate has a strong business acumen and understanding of "CFCC - Conduct, Financial Crime and Compliance Risk Analysis and Advisory". The candidate is highly skilled individuals with Practioners level experience in CFCC risk assessment and monitoring, business risk advisory, regulatory and policy interpretation & compliance management, issue and event management and change risk management with exposure to product development, regulatory technology and innovation, data and analytics led risk management practices. This is a global role covering across the SCB footprint in Asia, Africa, Middle East, Europe, and Americas, covering multiple Businesses from Retail Bank, Private Bank, Affluent & Wealth Management, Transaction Banking including Trade & Cash, Banking and Financial Markets Business.

The responsibilities includes, working across Business, Products, Clusters and Countries Compliance and Specialist teams to perform:

Key Responsibilities

• Risk Identification, Analysis and Assessment of CFCC Risks, measure exposure to those risks and design, build and recommend control framework to mitigate and manage those risks, to enable structural and thematic risk response or remediation.
• Risk monitoring of dynamic changes to risk and control environment, generate operational level insights to enable operational or tactical risk response or remediation.
• Perform targeted deep dive into material or emerging or unknown risk areas due to a change in threat profile or business strategy, to enable structural risk response or remediation.
• Manage issues and events as it occurs, perform root cause analysis and lessons learnt, remediate vulnerabilities, reduce exposures, fix gaps to improve control environment.
• Manage CFCC risks introduced due to business change, perform a holistic assessment of impact of those changes to Businesses, mitigate and manage those risks proactively, to enable a sustainable growth of business.
• Provide Business risk advisory in areas such as policy and regulation, business, or product change, to enable a sustainable growth of business.
• Provide actionable risk insights and recommendation actions & decisions to Business, Products, Clusters and Countries Compliance and Specialist teams for them to drive & deliver client aware and risk focused outcomes and decisions.
• Work with CFCC Product Owners in continuous improvement of products and services, build and innovate using reg tech and data analytical products.

Strategy

• Contribute materially towards the development, support, and implementation of the vision, strategy, and direction of the CFCC Professional Services team and in support of the Bank's strategic direction and growth aspirations.
• Responsible to work with CFCC Product & Professional Services colleagues, CFCC Coverage & Specialist Teams and Business Risk Managers to identify risks across the Bank and drive appropriate action.

Business

• Build and maintain an effective and constructive relationship with all CFCC Product & Professional Services colleagues, CFCC Coverage & Specialist Teams and Business Risk Managers that is based on trust, capability and integrity, providing timely, responsive and
• quality CFCC related advice and guidance to enable the business and functions to meet/ achieve their strategic tactical objectives.
• Support the integration of the Professional Services into the Bank's overall CFCC Risk Management strategy. This includes (but not limited to): taking ownership of incoming queries by not handling them off, taking a leading role in actively becoming the go-to person for all risk assessments and monitoring and ensuring Business advise provided is consistent and aligned to CFCC's advisory model.
• Work closely with CFCC Product & Professional Services colleagues, CFCC Coverage & Specialist Teams and Business Risk Managers, as well as other key stakeholders, to provide substantive oversight support and enable sustainable CFCC outcomes.
• Execute high standards of regulatory compliance and deliver key priorities and initiatives, aligned to the Professional Services performance scorecard.
• Advanced level Expertise on CFCC risks, respective Business and Product and Global regulatory frameworks.

Skills And Experience
Processes

• Analyse comprehensive impact of CFCC related risk and regulatory matters which has impact in SCB through quantitative and qualitative assessment.
• Establish workflows, build, and maintain effective processes / DOIs to perform Risk Assessments, Risk Monitoring and Risk Advisory, aligning with Group and relevant regulatory requirements.
• Independently perform deep dive reviews and thematic analysis to completion.
• Continuous improve and calibrate the processes, approaches, practices and methodologies.
• Supports efforts to ensure the effective management of CFCC matters management of regulatory issues that have a significant impact on the Bank and support relevant stakeholders to respond to regulatory questions. Collaborate with relevant Business, Risk and CFCC stakeholders to work towards holistic risk management across business, product, country, and cluster risks.

People & Talent

• Promote and contribute to an environment where knowledge exchange, continuous learning, agile, prioritisation, deadline management, streamlined workflows and collaborative work practices are the norm.
• Promote and embed a culture of openness, trust, and risk awareness, where ethical, legal, regulatory and policy compliant conduct is the norm.
• Execute through example, build, and influence the appropriate culture and values. Maintain strong relationships with the wider Professional Services team, Countries, Business and CFCC Risk Managers encouraging collaboration.
• Provide constructive development feedback at business, function, country, and individual level as appropriate on CFCC matters.
• Contribute materially to the exchange of knowledge, best practice and lesson learned across the network between Professional Services and CFCC colleagues especially in relation to regulatory risks and compliance with relevant regulations and internal policies/standards.
• Transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviours.

Risk Management

• Deliver the defined aspects of the Professional Services role to support the Group's CFCC risk management approach and objectives.
• A full understanding of the risk and control environment for CFCC risks.
• Supports efforts to ensure the effective management of CFCC matters management of regulatory issues that have a significant impact on the Bank and support relevant stakeholders to respond to regulatory questions. Collaborate with relevant Business, Risk and CFCC stakeholders to work towards holistic risk management across client segments / products risks.

Governance

• Develop appropriate risk-based compliance framework for identifying, assessing, managing, monitoring, mitigating, and reporting CFCC risks.
• Develop or assist in developing and recommend appropriate Risk Assessment standards across CFCC risk types, meeting all Compliance requirements.
• Build in the identification and escalation of potential business CFCC related risks and issues to senior management through appropriate governance channels and the Quality Assurance framework.
• Support the management of end-to-end lifecycle of audit, assurance, and regulatory reviews, in relation to Professional Services, including tracking, remediation and preparing lessons learned from such reviews.

Qualifications
12+ overall working experience, Banking or Financial Institution or Regulator or Fintech or equivalent industry

• 5+ years in atleast one of the below

5+ years of advanced practitioner level experience in Conduct or Compliance or Financial Crime Risk management, and/or

Conduct & Compliance Risks

• Data Risk
• Conflict of Interest
• Non-Financial Regulatory Reporting
• Regulatory Conduct
• Market Conduct
• Client Conduct

Financial Crime Risks

• Anti-Money Laundering
• Anti-Bribery & Corruption
• Sanctions
• Fraud (Internal and External)

5+ years of advanced practitioner level experience in Business or Product or Operations Risk Management with exposure to Conduct or Compliance or Financial Crime or Control Oversight in a front or first-line role, and/or

5+ years of advanced practitioner level experience in adjunct or interconnected risk operations disciplines (e.g., Financial Crime Risk Surveillance Operations, Compliance Surveillance Operations)

Other Important Experience

• 5+ years of extensive experience
• Well versed with tools and techniques of analysing potential risk exposures
• Understanding of effective communication skills.
• Understanding of best practice risk assessment techniques and risk management frameworks.
• Understanding of the key features of relevant laws and regulations relevant to the Group
• Sound judgement on business practices, regulatory relationship management and reputational risk,
• Ability to balance both detail oriented and big picture perspectives.
• Ability to collaborate and work dynamically across functions.
• We value your practical and hands-on experience in the above domains .
• Any industry certifications in the CFCC domain are most welcome (e.g., ACAMS, ICA).
• Any industry certifications in the Business or Product domain are most welcome

About Standard Chartered
We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together We

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What We Offer
In line with our Fair Pay Charter,
we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Overview

Job Summary

To us, good performance is about much more than turning a profit. It's about showing how you embody our valued behaviours as well as our brand promise, Here for good. We're committed to promoting equality in the workplace and creating an inclusive and flexible culture - one where everyone can realise their full potential and make a positive contribution to our organisation. The successful candidate has a strong business acumen and understanding of “CFCC - Conduct, Financial Crime and Compliance Risk Analysis and Advisory”. The candidate is highly skilled individuals with Practioners level experience in CFCC risk assessment and monitoring, business risk advisory, regulatory and policy interpretation & compliance management, issue and event management and change risk management with exposure to product development, regulatory technology and innovation, data and analytics led risk management practices. This is a global role covering across the SCB footprint in Asia, Africa, Middle East, Europe, and Americas, covering multiple Businesses from Retail Bank, Private Bank, Affluent & Wealth Management, Transaction Banking including Trade & Cash, Banking and Financial Markets Business.

The responsibilities includes, working across Business, Products, Clusters and Countries Compliance and Specialist teams to perform:

• Risk Identification, Analysis and Assessment of CFCC Risks, measure exposure to those risks and design, build and recommend control framework to mitigate and manage those risks, to enable structural and thematic risk response or remediation.
• Risk monitoring of dynamic changes to risk and control environment, generate operational level insights to enable operational or tactical risk response or remediation.
• Perform targeted deep dive into material or emerging or unknown risk areas due to a change in threat profile or business strategy, to enable structural risk response or remediation.
• Manage issues and events as it occurs, perform root cause analysis and lessons learnt, remediate vulnerabilities, reduce exposures, fix gaps to improve control environment.
• Manage CFCC risks introduced due to business change, perform a holistic assessment of impact of those changes to Businesses, mitigate and manage those risks proactively, to enable a sustainable growth of business.
• Provide Business risk advisory in areas such as policy and regulation, business, or product change, to enable a sustainable growth of business.
• Provide actionable risk insights and recommendation actions & decisions to Business, Products, Clusters and Countries Compliance and Specialist teams for them to drive & deliver client aware and risk focused outcomes and decisions.
• Work with CFCC Product Owners in continuous improvement of products and services, build and innovate using reg tech and data analytical products.

• Contribute materially towards the development, support, and implementation of the vision, strategy, and direction of the CFCC Professional Services team and in support of the Bank’s strategic direction and growth aspirations.
• Responsible to work with CFCC Product & Professional Services colleagues, CFCC Coverage & Specialist Teams and Business Risk Managers to identify risks across the Bank and drive appropriate action.

• Build and maintain an effective and constructive relationship with all CFCC Product & Professional Services colleagues, CFCC Coverage & Specialist Teams and Business Risk Managers that is based on trust, capability and integrity, providing timely, responsive and quality CFCC related advice and guidance to enable the business and functions to meet/ achieve their strategic tactical objectives.
• Support the integration of the Professional Services into the Bank’s overall CFCC Risk Management strategy. This includes (but not limited to): taking ownership of incoming queries by not handling them off, taking a leading role in actively becoming the go-to person for all risk assessments and monitoring and ensuring Business advise provided is consistent and aligned to CFCC’s advisory model.
• Work closely with CFCC Product & Professional Services colleagues, CFCC Coverage & Specialist Teams and Business Risk Managers, as well as other key stakeholders, to provide substantive oversight support and enable sustainable CFCC outcomes.
• Execute high standards of regulatory compliance and deliver key priorities and initiatives, aligned to the Professional Services performance scorecard.
• Advanced level Expertise on CFCC risks, respective Business and Product and Global regulatory frameworks.

Note: The following sections include processes, people & talent, risk management, governance, qualifications and other experience requirements. This content is preserved as originally provided.

• Analyse comprehensive impact of CFCC related risk and regulatory matters which has impact in SCB through quantitative and qualitative assessment.
• Establish workflows, build, and maintain effective processes / DOIs to perform Risk Assessments, Risk Monitoring and Risk Advisory, aligning with Group and relevant regulatory requirements.
• Independently perform deep dive reviews and thematic analysis to completion.
• Continuous improve and calibrate the processes, approaches, practices and methodologies.
• Supports efforts to ensure the effective management of CFCC matters management of regulatory issues that have a significant impact on the Bank and support relevant stakeholders to respond to regulatory questions. Collaborate with relevant Business, Risk and CFCC stakeholders to work towards holistic risk management across business, product, country, and cluster risks.

• Promote and contribute to an environment where knowledge exchange, continuous learning, agile, prioritisation, deadline management, streamlined workflows and collaborative work practices are the norm.
• Promote and embed a culture of openness, trust, and risk awareness, where ethical, legal, regulatory and policy compliant conduct is the norm.
• Execute through example, build, and influence the appropriate culture and values. Maintain strong relationships with the wider Professional Services team, Countries, Business and CFCC Risk Managers encouraging collaboration.
• Provide constructive development feedback at business, function, country, and individual level as appropriate on CFCC matters.
• Contribute materially to the exchange of knowledge, best practice and lesson learned across the network between Professional Services and CFCC colleagues especially in relation to regulatory risks and compliance with relevant regulations and internal policies/standards.
• Transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviours.

• Deliver the defined aspects of the Professional Services role to support the Group’s CFCC risk management approach and objectives.
• A full understanding of the risk and control environment for CFCC risks.
• Supports efforts to ensure the effective management of CFCC matters management of regulatory issues that have a significant impact on the Bank and support relevant stakeholders to respond to regulatory questions. Collaborate with relevant Business, Risk and CFCC stakeholders to work towards holistic risk management across client segments / products risks.

• Develop appropriate risk-based compliance framework for identifying, assessing, managing, monitoring, mitigating, and reporting CFCC risks.
• Develop or assist in developing and recommend appropriate Risk Assessment standards across CFCC risk types, meeting all Compliance requirements.
• Build in the identification and escalation of potential business CFCC related risks and issues to senior management through appropriate governance channels and the Quality Assurance framework.
• Support the management of end-to-end lifecycle of audit, assurance, and regulatory reviews, in relation to Professional Services, including tracking, remediation and preparing lessons learned from such reviews.

12+ overall working experience, Banking or Financial Institution or Regulator or Fintech or equivalent industry

• 5+ years in at least one of the below

• 5+ years of advanced practitioner level experience in Conduct or Compliance or Financial Crime Risk management, and/or
• Conduct & Compliance Risks
• • Data Risk
• • Conflict of Interest
• • Non-Financial Regulatory Reporting
• • Regulatory Conduct
• • Market Conduct
• • Client Conduct

Financial Crime Risks

• Anti-Money Laundering
• Anti-Bribery & Corruption
• Sanctions
• Fraud (Internal and External)

5+ years of advanced practitioner level experience in Business or Product or Operations Risk Management with exposure to Conduct or Compliance or Financial Crime or Control Oversight in a front or first-line role, and/or

5+ years of advanced practitioner level experience in adjunct or interconnected risk operations disciplines (e.g., Financial Crime Risk Surveillance Operations, Compliance Surveillance Operations)

• 5+ years of extensive experience
• Well versed with tools and techniques of analysing potential risk exposures
• Understanding of effective communication skills.
• Understanding of best practice risk assessment techniques and risk management frameworks.
• Understanding of the key features of relevant laws and regulations relevant to the Group
• Sound judgement on business practices, regulatory relationship management and reputational risk
• Ability to balance both detail oriented and big picture perspectives.
• Ability to collaborate and work dynamically across functions.
• We value your practical and hands-on experience in the above domains.
• Any industry certifications in the CFCC domain are most welcome (e.g., ACAMS, ICA).
• Any industry certifications in the Business or Product domain are most welcome

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle , continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together , we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation , one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Job Summary

This role reflects our commitment to more than just profitability—it's about living our values and upholding our brand promise, Here for Good. The Managed Services team, established to support Group Risk and CFCR, centralizes the production and risk management activities in a service hub. This allows teams to make risk-reward decisions based on judgment and expertise, influence business and regulatory outcomes and oversee strategic risk and compliance programs, such as Fit for Growth (FFG) and the Controls Simplification Programme.

This is a global support role, covering SCB's presence across Asia, Africa, the Middle East, Europe, and the Americas, and spans multiple business lines such as Retail Banking, Private Banking, Wealth Management, Transaction Banking, and Financial Markets.

• Risk Assessment: support the performance of both inherent and residual risk assessments (regular, dynamic and targeted).
• Control Monitoring: Support the control design effectiveness assessment, and dynamically monitor risk and controls.
• Change Risk: Assess and manage risks associated with change initiatives.
• Issue & Event Management: Support in the management of issues and events, escalate as needed, and ensure timely reporting.
• Risk Insights: Provide actionable risk insights to business stakeholders.
• Data Quality: Identify and remediate data quality issues, including administration, reporting and ownership of resolution. Ensure data models are up to date and accurate.
• Horizon Scanning: support horizon scanning product and related Knowledge Management System
• FFG Programme: support the overall embedding and transitioning of new technology solutions (e.g. AI capabilities) into various risk processes.
• Governance: document processes and procedures to ensure transition of services to the Managed Service team are accurate, up to date and centrally stored and available.
• Help build world-class risk and compliance capabilities, fostering a risk-aware and client-focused environment for the bank’s next phase of growth.
• Deliver simplified, standardized, and digitized solutions that meet compliance obligations while providing insights to the 1st Line of Defence (1LoD) for better decision-making.
• Execution of risk assessment, monitoring and insight processes.
• Enhance and simplify controls related to OTCR (Operational, Technology, and Cyber Risk), where appropriate.
• Capture lessons learnt and refine tooling and processes improvements.
• Identify insights, analyse, and assess OTCR risks and implementing control frameworks to manage these risks.
• Development of basic MI to support Coverage and SME actions (i.e., trends).
• Conduct deep dives into material, emerging, or unknown risks to enable appropriate risk mitigation.
• Manage issues as they arise, performing root cause analysis, lessons learned, and remediation efforts.
• Address data quality issues and ensure data models are up to date and accurate, notably those that are related to implemented AI use cases and capabilities.
• Maintain Knowledge Management Systems that enable and support risk products and microservices.
• Implement a risk-based compliance framework for managing OTCR risks.
• Recommend risk assessment standards across OTCR risk types, ensuring compliance with all relevant regulations.
• Escalate potential OTCR risks to management.
• Support the end-to-end lifecycle of audit, assurance, and regulatory reviews related to Professional Services, including tracking and remediation.

Overall Working Experience:

• Overall experience in Banking or Financial Institution or Regulator or Fintech or equivalent industry

Business & Contextual Experience in at least one of the below:

• Retail Banking
• Wealth Management
• Private Banking
• Transaction Banking – Trade
• Transaction Banking – Cash Management
• Markets (e.g., Sales & Trading, Global Credit Markets, Private Side)

Domain and Functional Experience in one of the below:

• OTCR – Operational, Technology and Cyber Risk
• Conduct & Compliance Risks
• Data Risk
• Conflict of Interest
• Non-Financial Regulatory Reporting
• Regulatory Conduct
• Market Conduct
• Client Conduct
• Financial Crime Risks
• Anti-Money Laundering
• Anti-Bribery & Corruption
• Sanctions
• Fraud (Internal and External)

• Experience in Business or Product or Operations Risk Management with exposure to Conduct or Compliance or Financial Crime or Control Oversight in a front or first-line role, and/or

• Well versed with tools and techniques of analysing potential risk exposures
• Understanding of effective communication skills.
• Understanding of best practice risk assessment techniques and risk management frameworks.
• Understanding of the key features of relevant laws and regulations relevant to the Group
• Sound judgement on business practices, regulatory relationship management and reputational risk
• Ability to balance both detail oriented and big picture perspectives.
• Ability to collaborate and work dynamically across functions.

Key stakeholders

• Global Compliance Officers covering Business or Products or Client Segments or Clusters, and their respective team.
• Chief Country Compliance Officers covering Countries, and their respective team.
• Global Product Owners covering respective CFCC & Risk products.
• Global and Country Business Heads
• Global and Country Business Risk Management
• Global and Country Process Leads
• Chief Data Officer and teams involved in developing Data analytical products.
• Global Head Technology involved in developing technology solutions and regulatory technology products.
• Audit & Assurance teams

• We value your practical and hands-on experience in the above domains.

• Any industry certifications in the Risk & CFCR domains are most welcome (e.g., IRM, CISSP, ACAMS, ICA).

• Any industry certifications in the Business or Product domain are most welcome

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle , continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together , we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation , one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

We are seeking a highly analytical Health Insurance Business Underwriter to join our Regional Consumer Business team. The successful candidate will be responsible for evaluating, managing health insurance risks, supporting business development, and ensuring profitability in line with the company's underwriting guidelines and risk appetite across various markets in the Asia-Pacific region. This role requires strong technical underwriting skills, market insight, and the ability to collaborate with internal and external stakeholders to drive profitable growth.

Key Responsibilities:

Risk Assessment & Pricing

• Evaluate and underwrite health insurance applications/quotations/proposals including group and individual products.
• Develop and apply analytical models and assumptions to assess risk exposure.
• Recommend terms and conditions for insurance coverage.
• Ensure decisions are aligned with internal underwriting guidelines, regulatory requirements, and profitability objectives.

Portfolio Management

• Monitor performance of the health reinsurance portfolio and identify trends, opportunities, and areas of concern.
• Contribute to refining underwriting guidelines, manuals, and best practices.
• Maintain accurate documentation, underwriting notes, and decision logs.

Client Engagement

• Collaborate with cedents, brokers, and internal teams to understand client needs and provide tailored reinsurance solutions.
• Participate in client meetings, presentations, and renewal negotiations.

Product Development & Innovation

• Support the design and underwriting of new health insurance products and reinsurance structures.
• Stay abreast of market developments, regulatory changes, and emerging health risks.

Data Analysis & Reporting

• Analyze claims experience, loss ratios, and other performance metrics.
• Prepare underwriting reports and contribute to internal risk reviews.

Qualifications & Experience:

• Bachelor's degree in actuarial science, finance, insurance, medicine or related field
• Minimum 5–7 years of underwriting experience in health insurance or reinsurance.
• Strong understanding of health insurance products, risk assessment methodologies, and regulatory environments across APAC.
• Strong analytical and risk assessment skills.
• Proficiency in Excel, and data analytics platforms.
• Excellent communication, negotiation, and interpersonal skills.
• Ability to work independently and as part of a cross-functional team.

Preferred Attributes:

• Experience working in a multinational insurance/reinsurance environment.
• Familiarity with business underwriting and medical underwriting for group and individual health insurance products
• Strategic mindset with a focus on innovation and sustainable growth

About Grab and Our Workplace

Grab is Southeast Asia's leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, we've got your back with everything. In Grab, purpose gives us joy and habits build excellence, while harnessing the power of Technology and AI to deliver the mission of driving Southeast Asia forward by economically empowering everyone, with heart, hunger, honour, and humility.

• GrabInsure is part of Grab Financial Group. GrabInsure's mission is to design and deliver insurance that enables millions of people in Southeast Asia to better protect themselves and their families against life's uncertainties. We have already launched several "first-of-their-kind" products including micro-health and Usage Based Auto Insurance.
• To take us to the next level, we are looking to widen our customer reach and product range in life, health, and general insurance.

As the Senior Manager in GrabInsure Commercial at Grab Malaysia , you'll be at the forefront of driving the overall growth and strategic direction of Grab's insurance business in Malaysia. You'll lead a critical function, working in close collaboration with the country and the regional team. This role demands strategic leadership to galvanize internal stakeholders, craft innovative insurance propositions, manage key external partnerships, and build a high-performing team. You will report to the Head, Payments, Loyalty & Insurance.

• Lead the comprehensive go-to-market strategy and execution for GrabInsure in Malaysia, co-developing high-impact business expansion strategies with Regional Commercial and country teams to ensure overarching strategic alignment and market relevance, and to deliver value to our consumers, driver-partners and merchant-partners.
• Drive growth by building, empowering, and nurturing a lean, high-performing team, fostering their capabilities, and shaping their career paths to ensure independent operation and skill development.
• Cultivate and sustain partnerships with key partners at senior management level, initiating engagement, leading negotiations, and overseeing the administration of complex commercial contracts, agency agreements, and master policies to achieve our goals.
• Act as the responsible officer for the existing Grab insurance agency and any future regulated insurance intermediary entities in Malaysia, building and maintaining trusted relationships with regulators, ensuring compliance, and communicating GrabInsure's strategy and priorities.
• Influence and align critical internal stakeholders across product management, technology, and marketing, and lead cross-functional team to ensure seamless execution of business plans and ongoing operations.
• Champion strategic projects by creating new product plans, defining product criteria and evaluation benchmarks to secure partnerships.
• Oversee and implement plans to roll out complex commercial projects, optimizing processes for execution, including OKR

• Bachelor's Degree or higher in a relevant field (e.g., business, management, finance, and actuarial science).
• Minimum 8 years of progressive experience in the insurance industry, with a track record in business development, commercial roles, partnership management, insurtech, or consulting.
• Deep and nuanced understanding of insurance products, regulations, and distribution strategies, with a focus on retail/individual products.
• Develop new workstreams or projects end-to-end to meet our goals within confines of available resourcing.
• Track record in strategic project management , including the proficient use of frameworks, tools, and processes to ensure effective execution.
• Proactively identify critical challenges ahead of the curve , especially considering stakeholder needs, and initiate appropriate strategies to mitigate them.
• You have executive presence and the ability to present, engage with, and influence senior management effectively.
• You have the ability to synthesize overall company direction, market dynamics, and craft strategic plans for their business line, even with incomplete information, and initiate action based on strategy.
• You have experience in cross-functional collaboration , effectively managing and resolving conflict across teams.

We care about your well-being at Grab, here are some of the global benefits we offer:

• We have your back with Term Life Insurance and comprehensive Medical Insurance .
• With GrabFlex, create a benefits package that suits your needs and aspirations.
• Celebrate moments that matter in life with loved ones through Parental and Birthday leave , and give back to your communities through Love-all-Serve-all (LASA) volunteering leave
• We have a confidential Grabber Assistance Programme to guide and uplift you and your loved ones through life's challenges.
• Balancing personal commitments and life's demands are made easier with our FlexWork arrangements such as differentiated hours

We are committed to building an inclusive and equitable workplace that provides equal opportunity for Grabbers to grow and perform at their best. We consider all candidates fairly and equally regardless of nationality, ethnicity, race, religion, age, gender, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique.

Overview

GrabInsure is part of Grab Financial Group. GrabInsure's mission is to design and deliver insurance that enables millions of people in Southeast Asia to better protect themselves and their families against life's uncertainties. We have already launched several "first-of-their-kind" products including micro-health and Usage Based Auto Insurance. To take us to the next level, we are looking to widen our customer reach and product range in life, health, and general insurance.

As the Senior Manager in GrabInsure Commercial at Grab Malaysia , you'll be at the forefront of driving the overall growth and strategic direction of Grab's insurance business in Malaysia. You'll lead a critical function, working in close collaboration with the country and the regional team. This role demands strategic leadership to galvanize internal stakeholders, craft innovative insurance propositions, manage key external partnerships, and build a high-performing team. You will report to the Head, Payments, Loyalty & Insurance.

• Lead the comprehensive go-to-market strategy and execution for GrabInsure in Malaysia, co-developing high-impact business expansion strategies with Regional Commercial and country teams to ensure overarching strategic alignment and market relevance, and to deliver value to our consumers, driver-partners and merchant-partners.
• Drive growth by building, empowering, and nurturing a lean, high-performing team, fostering their capabilities, and shaping their career paths to ensure independent operation and skill development.
• Cultivate and sustain partnerships with key partners at senior management level, initiating engagement, leading negotiations, and overseeing the administration of complex commercial contracts, agency agreements, and master policies to achieve our goals.
• Act as the responsible officer for the existing Grab insurance agency and any future regulated insurance intermediary entities in Malaysia, building and maintaining trusted relationships with regulators, ensuring compliance, and communicating GrabInsure's strategy and priorities.
• Influence and align critical internal stakeholders across product management, technology, and marketing, and lead cross-functional team to ensure seamless execution of business plans and ongoing operations.
• Champion strategic projects by creating new product plans, defining product criteria and evaluation benchmarks to secure partnerships.
• Oversee and implement plans to roll out complex commercial projects, optimizing processes for execution, including OKR