268 Troubleshooting jobs in Malaysia

Job Description - Data Scientist (Python, Problem Solving , Machine Learning) (MER0003L3Q) Data Scientist (Python, Problem Solving , Machine Learning) Group : Mercedes-Benz Group AG Description Task Description: • Advising the customer on the use of AI, capturing the requirement and translating the requirement into suitable mathematical models • Data preparation, exploratory data analysis and statistical analysis. Conception of labelling processes • Selection, implementation and configuration of suitable (machine learning / semantic) models and procedures • Conception and implementation of automated pipelines for model creation and quality assurance • Conception and implementation of infrastructure and software to integrate AI into software products in a scalable way. • Ensuring compliance with applicable rules in the areas of data, AI and IT security compliance • Documentation and communication of the procedures and results in a target group-adequate form. Responsibility and Scope for decision-making: • Independent consulting of the customer to identify new areas of application of AI. • Independent consulting of the customer on the use of AI, on capturing the requirement and translating the requirement into suitable mathematical models. • Independent data preparation, exploratory data analysis and statistical analysis, conception of labeling processes. • Independent selection, implementation and configuration of suitable (machine learning / semantic) models and procedures, also on the basis of scientific literature. • Conception and implementation of automated pipelines for model creation and quality assurance. • To integrate the design and implementation of infrastructure and software and AI into software products in a scalable manner. • Independent assurance of compliance with the relevant rules from the areas of data, AI and IT security. • Networking and sharing of knowledge and experience within the company, within the Group and beyond. Qualifications Qualifications / Experience: • Minimum of 5 years’ working experience in a related field is required. • Bachelor’s Degree in Computer Science, Applied Mathematics, Engineering, or any other technology related field. • Experience with Agile methodologies • Experience with Enterprise technologies • Experience with Product Oriented Teams • Programming or Data Architecture related certification Specific knowledge/ Skill: • Excellent communication skills • Good customer service orientation • Analytical, passionate and drives technology and product quality • Result-oriented thinking and action • Has a broad and deep understanding of AI methods and their applicability in day-to-day operations. • Possesses broad and constantly expanded knowledge of mathematical and formal methods with their strengths and weaknesses. • Possesses broad and constantly expanded knowledge methods of data preparation, exploratory data analysis, data visualizations and statistical analysis. • Ability to implement and configure machine learning / semantic models close to the state of research. • Ability to design and implement automated pipelines for model creation and quality assurance. • Knowledge of the conception and implementation of infrastructure to integrate software and AI into software products in a scalable way. • Knowledge of applicable rules from the areas of data, AI and IT security compliance. • Ability to document and communicate the procedures and results in target group-adequate form. Technical: • SQL/noSQL, Python or R, Spark, Apache libraries, Machine Learning algorithms, Cloud Computing and Data Architectures

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Tasks

Task Description:

• Advising the customer on the use of AI, capturing the requirement and translating the requirement into suitable mathematical models
• Data preparation, exploratory data analysis and statistical analysis. Conception of labelling processes
• Selection, implementation and configuration of suitable (machine learning / semantic) models and procedures
• Conception and implementation of automated pipelines for model creation and quality assurance
• Conception and implementation of infrastructure and software to integrate AI into software products in a scalable way.
• Ensuring compliance with applicable rules in the areas of data, AI and IT security compliance
• Documentation and communication of the procedures and results in a target group-adequate form.

Responsibility and Scope for decision-making:

• Independent consulting of the customer to identify new areas of application of AI.

• Independent consulting of the customer on the use of AI, on capturing the requirement and translating the requirement into suitable mathematical models.

• Independent data preparation, exploratory data analysis and statistical analysis, conception of labeling processes.

• Independent selection, implementation and configuration of suitable (machine learning / semantic) models and procedures, also on the basis of scientific literature.

• Conception and implementation of automated pipelines for model creation and quality assurance.

• To integrate the design and implementation of infrastructure and software and AI into software products in a scalable manner.

• Independent assurance of compliance with the relevant rules from the areas of data, AI and IT security.

• Networking and sharing of knowledge and experience within the company, within the Group and beyond.

Qualifications

Qualifications / Experience:

Minimum of 5 years’ working experience in a related field is required.
• Bachelor’s Degree in Computer Science, Applied Mathematics, Engineering, or any other technology related field.
• Experience with Agile methodologies
• Experience with Enterprise technologies
• Experience with Product Oriented Teams
• Programming or Data Architecture related certification

Specific knowledge/ Skill:
• Excellent communication skills
• Good customer service orientation
• Analytical, passionate and drives technology and product quality
• Result-oriented thinking and action
• Has a broad and deep understanding of AI methods and their applicability in day-to-day operations.
• Possesses broad and constantly expanded knowledge of mathematical and formal methods with their strengths and weaknesses.
• Possesses broad and constantly expanded knowledge methods of data preparation, exploratory data analysis, data visualizations and statistical analysis.
• Ability to implement and configure machine learning / semantic models close to the state of research.
• Ability to design and implement automated pipelines for model creation and quality assurance.
• Knowledge of the conception and implementation of infrastructure to integrate software and AI into software products in a scalable way.
• Knowledge of applicable rules from the areas of data, AI and IT security compliance.
• Ability to document and communicate the procedures and results in target group-adequate form.

Technical:
• SQL/noSQL, Python or R, Spark, Apache libraries, Machine Learning algorithms, Cloud Computing and Data Architectures

#J-18808-Ljbffr

Tasks

Task Description:

• Advising the customer on the use of AI, capturing the requirement and translating the requirement into suitable mathematical models
• Data preparation, exploratory data analysis and statistical analysis. Conception of labelling processes
• Selection, implementation and configuration of suitable (machine learning / semantic) models and procedures
• Conception and implementation of automated pipelines for model creation and quality assurance
• Conception and implementation of infrastructure and software to integrate AI into software products in a scalable way.
• Ensuring compliance with applicable rules in the areas of data, AI and IT security compliance
• Documentation and communication of the procedures and results in a target group-adequate form.

Responsibility and Scope for decision-making:

• Independent consulting of the customer to identify new areas of application of AI.

• Independent consulting of the customer on the use of AI, on capturing the requirement and translating the requirement into suitable mathematical models.

• Independent data preparation, exploratory data analysis and statistical analysis, conception of labeling processes.

• Independent selection, implementation and configuration of suitable (machine learning / semantic) models and procedures, also on the basis of scientific literature.

• Conception and implementation of automated pipelines for model creation and quality assurance.

• To integrate the design and implementation of infrastructure and software and AI into software products in a scalable manner.

• Independent assurance of compliance with the relevant rules from the areas of data, AI and IT security.

• Networking and sharing of knowledge and experience within the company, within the Group and beyond.

Qualifications

Qualifications / Experience:

Minimum of 5 years’ working experience in a related field is required.
• Bachelor’s Degree in Computer Science, Applied Mathematics, Engineering, or any other technology related field.
• Experience with Agile methodologies
• Experience with Enterprise technologies
• Experience with Product Oriented Teams
• Programming or Data Architecture related certification

Specific knowledge/ Skill:
• Excellent communication skills
• Good customer service orientation
• Analytical, passionate and drives technology and product quality
• Result-oriented thinking and action
• Has a broad and deep understanding of AI methods and their applicability in day-to-day operations.
• Possesses broad and constantly expanded knowledge of mathematical and formal methods with their strengths and weaknesses.
• Possesses broad and constantly expanded knowledge methods of data preparation, exploratory data analysis, data visualizations and statistical analysis.
• Ability to implement and configure machine learning / semantic models close to the state of research.
• Ability to design and implement automated pipelines for model creation and quality assurance.
• Knowledge of the conception and implementation of infrastructure to integrate software and AI into software products in a scalable way.
• Knowledge of applicable rules from the areas of data, AI and IT security compliance.
• Ability to document and communicate the procedures and results in target group-adequate form.

Technical:
• SQL/noSQL, Python or R, Spark, Apache libraries, Machine Learning algorithms, Cloud Computing and Data Architectures

#J-18808-Ljbffr

Tasks

Task Description: • Advising the customer on the use of AI, capturing the requirement and translating the requirement into suitable mathematical models • Data preparation, exploratory data analysis and statistical analysis. Conception of labelling processes • Selection, implementation and configuration of suitable (machine learning / semantic) models and procedures • Conception and implementation of automated pipelines for model creation and quality assurance • Conception and implementation of infrastructure and software to integrate AI into software products in a scalable way. • Ensuring compliance with applicable rules in the areas of data, AI and IT security compliance • Documentation and communication of the procedures and results in a target group-adequate form. Responsibility and Scope for decision-making: • Independent consulting of the customer to identify new areas of application of AI. • Independent consulting of the customer on the use of AI, on capturing the requirement and translating the requirement into suitable mathematical models. • Independent data preparation, exploratory data analysis and statistical analysis, conception of labeling processes. • Independent selection, implementation and configuration of suitable (machine learning / semantic) models and procedures, also on the basis of scientific literature. • Conception and implementation of automated pipelines for model creation and quality assurance. • To integrate the design and implementation of infrastructure and software and AI into software products in a scalable manner. • Independent assurance of compliance with the relevant rules from the areas of data, AI and IT security. • Networking and sharing of knowledge and experience within the company, within the Group and beyond. Qualifications

Qualifications / Experience: Minimum of 5 years’ working experience in a related field is required. • Bachelor’s Degree in Computer Science, Applied Mathematics, Engineering, or any other technology related field. • Experience with Agile methodologies • Experience with Enterprise technologies • Experience with Product Oriented Teams • Programming or Data Architecture related certification Specific knowledge/ Skill: • Excellent communication skills • Good customer service orientation • Analytical, passionate and drives technology and product quality • Result-oriented thinking and action • Has a broad and deep understanding of AI methods and their applicability in day-to-day operations. • Possesses broad and constantly expanded knowledge of mathematical and formal methods with their strengths and weaknesses. • Possesses broad and constantly expanded knowledge methods of data preparation, exploratory data analysis, data visualizations and statistical analysis. • Ability to implement and configure machine learning / semantic models close to the state of research. • Ability to design and implement automated pipelines for model creation and quality assurance. • Knowledge of the conception and implementation of infrastructure to integrate software and AI into software products in a scalable way. • Knowledge of applicable rules from the areas of data, AI and IT security compliance. • Ability to document and communicate the procedures and results in target group-adequate form. Technical: • SQL/noSQL, Python or R, Spark, Apache libraries, Machine Learning algorithms, Cloud Computing and Data Architectures

#J-18808-Ljbffr

What We Do

Coda delivers commerce solutions that accelerate global growth for our partners. With over a decade of experience, we’re trusted by 300+ publishers—including Activision, Bigo, Electronic Arts, Moonton, and Riot Games—to grow their revenue and audiences worldwide.

Our suite of solutions includes Custom Commerce, a fully customizable web store; Codapay, enabling seamless direct payments through API integration on publishers’ websites; Codashop, the go-to marketplace for millions of gamers to purchase in-game content; and Distribution, extending Codashop content through our network of trusted commerce partners.

Headquartered in Singapore with a team of 400+ Codans, Coda has been recognized as an industry leader, named an APAC High Growth Company (2023) by Financial Times, one of Granite Asia’s NextGenTech 30 (2024), a payments leader on Fortune’s Fintech Innovation Asia list (2024), and listed among The Straits Times Fastest Growing Fintechs (2024).

For more on how Coda helps publishers grow faster and smarter, visit coda.co .

Responsibilities

• Provide high-quality technical support for Coda's platform to users, in-house developers, and global partners across various communication channels.
• Monitor platform health and service availability using internal tools and dashboards; proactively identify and respond to anomalies, outages, and performance issues.
• Assess, triage, and manage technical and functional inquiries from global stakeholders, ensuring clear communication and prompt resolution.
• Manage and prioritize multiple support cases concurrently, maintaining efficiency, accuracy, and SLA adherence.
• Assist internal and external stakeholders in QA testing to validate functionality and ensure system reliability and performance.
• Identify, investigate, and document incidents; escalate critical issues to the appropriate engineering or operations teams when needed.
• Take ownership of incident response processes, including detection, impact analysis, stakeholder communication, coordination of response teams, and post-incident reviews.
• Contribute to continuously improving monitoring, alerting, and incident management processes to enhance system resilience and operational efficiency.

Requirements

• Minimum of 4 years of technical support experience, preferably within the payments, e-commerce, fintech, or gaming sectors.
• Diploma or degree in Computer Science, Information Technology, or related certifications.
• Excellent written and verbal communication skills in English; proficiency in Chinese is a plus, but not mandatory.
• Flexibility, adaptability to changes, and an intense urgency in addressing critical issues.
• Exceptional attention to detail, along with effective problem-solving and time-management skills.
• Basic understanding of programming languages and software development processes.
• Willingness to work in shifts, including evenings, overnight hours, weekends, and public holidays as needed.
• Familiarity with monitoring tools and ITSM platforms for incident tracking and resolution.

Working at Coda

With Codans spread across over 20 countries worldwide, our fast-paced, challenging, and highly collaborative environment breaks down time zones and cultural barriers, empowering you to chase innovative ideas, contribute to Coda’s growth, and make a lasting impact.

If you have a passion for pushing boundaries and thrive on continuous improvement through experimentation, we would love to hear from you!

Our Perks*

Wellness Boost: Stay healthy with resources for physical and mental well-being with our flexible benefits and Employee Well-being Program - because you matter!

Customized Benefits : Tailor your benefits with our flexible plan.

Growth Opportunities : Unlock your potential through clear progression paths.

Skill Development : Access training resources to fuel your personal and professional growth.

Volunteer Time Off: Enjoy paid time off to make a difference in the world through volunteering.

Family Support: Take advantage of paid Family Care Leave to bond with your family, while our selected Flexible Benefits also cater to your family's needs.

*Benefits are reviewed and updated on a yearly basis

We are proud to be an equal opportunity employer, embracing the unique qualities of every individual, regardless of gender, race, age, religion, disability, or other local protected classes. Our goal is to foster an inclusive environment where everyone feels welcome and valued.

Due to the large number of exceptional applications we receive, we can only reach out to shortlisted candidates. If you don't hear from us, rest assured there may be another opportunity at Coda that aligns better with your unique abilities. Remember to check our Careers Page for more exciting job openings!

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Job description
JOB SCOPE: br>
Service maintenance
Repair
REQUIREMENTS:

ABLE TO WORK ON SITE ABLE TO WORK GOING OUTSTATION ABLE TO WORK SHIFT(depends on project) ABLE TO COMMUNICATE WITH CUSTOMER ABLE TO SPEAK AND WRITE IN ENGLISH AND BAHASA MELAYU BASIC MS OFFICE SKILLS

What We Do Coda delivers commerce solutions that accelerate global growth for our partners. With over a decade of experience, we’re trusted by 300+ publishers—including Activision, Bigo, Electronic Arts, Moonton, and Riot Games—to grow their revenue and audiences worldwide. Our suite of solutions includes Custom Commerce, a fully customizable web store; Codapay, enabling seamless direct payments through API integration on publishers’ websites; Codashop, the go-to marketplace for millions of gamers to purchase in-game content; and Distribution, extending Codashop content through our network of trusted commerce partners. Headquartered in Singapore with a team of 400+ Codans, Coda has been recognized as an industry leader, named an APAC High Growth Company (2023) by Financial Times, one of Granite Asia’s NextGenTech 30 (2024), a payments leader on Fortune’s Fintech Innovation Asia list (2024), and listed among The Straits Times Fastest Growing Fintechs (2024). For more on how Coda helps publishers grow faster and smarter, visit

coda.co

. Responsibilities

Provide high-quality technical support for

Coda's platform

to users, in-house developers, and global partners across various communication channels. Monitor platform health and service availability using internal tools and dashboards; proactively identify and respond to anomalies, outages, and performance issues. Assess, triage, and manage technical and functional inquiries from global stakeholders, ensuring clear communication and prompt resolution. Manage and prioritize multiple support cases concurrently, maintaining efficiency, accuracy, and SLA adherence. Assist internal and external stakeholders in

QA testing

to validate functionality and ensure system reliability and performance. Identify, investigate, and document incidents; escalate critical issues to the appropriate engineering or operations teams when needed. Take ownership of incident response processes, including detection, impact analysis, stakeholder communication, coordination of response teams, and post-incident reviews. Contribute to continuously improving monitoring, alerting, and incident management processes to enhance system resilience and operational efficiency. Requirements

Minimum of 4 years of technical support experience, preferably within the payments, e-commerce, fintech, or gaming sectors. Diploma or degree in Computer Science, Information Technology, or related certifications. Excellent written and verbal communication skills in English; proficiency in Chinese is a plus, but not mandatory. Flexibility, adaptability to changes, and an intense urgency in addressing critical issues. Exceptional attention to detail, along with effective problem-solving and time-management skills. Basic understanding of programming languages and software development processes. Willingness to work in shifts, including evenings, overnight hours, weekends, and public holidays as needed. Familiarity with monitoring tools and ITSM platforms for incident tracking and resolution. Working at Coda With Codans spread across over 20 countries worldwide, our fast-paced, challenging, and highly collaborative environment breaks down time zones and cultural barriers, empowering you to chase innovative ideas, contribute to Coda’s growth, and make a lasting impact. If you have a passion for pushing boundaries and thrive on continuous improvement through experimentation, we would love to hear from you! Our Perks* Wellness Boost:

Stay healthy with resources for physical and mental well-being with our flexible benefits and Employee Well-being Program - because you matter! Customized Benefits : Tailor your benefits with our flexible plan. Growth Opportunities : Unlock your potential through clear progression paths. Skill Development : Access training resources to fuel your personal and professional growth. Volunteer Time Off:

Enjoy paid time off to make a difference in the world through volunteering. Family Support:

Take advantage of paid Family Care Leave to bond with your family, while our selected Flexible Benefits also cater to your family's needs. *Benefits are reviewed and updated on a yearly basis We are proud to be an equal opportunity employer, embracing the unique qualities of every individual, regardless of gender, race, age, religion, disability, or other local protected classes. Our goal is to foster an inclusive environment where everyone feels welcome and valued. Due to the large number of exceptional applications we receive, we can only reach out to shortlisted candidates. If you don't hear from us, rest assured there may be another opportunity at Coda that aligns better with your unique abilities. Remember to check our Careers Page for more exciting job openings!

#J-18808-Ljbffr

Technical Support Officer

Responsibilities:

* Provide client support and technical issue resolution on products and services.
* Knowledge in troubleshooting hardware and software.
* Identify and correct or advise, on operational issues in client computer systems.
* Diagnose/troubleshoot and repair computer devices, software installation, assemble PC.
* Required to perform onsite service at clients’ locations.
* To undertake any-hoc assignments as andwhenrequired.

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Technical Support Officer

Responsibilities:

* Provide client support and technical issue resolution on products and services.
* Knowledge in troubleshooting hardware and software.
* Identify and correct or advise, on operational issues in client computer systems.
* Diagnose/troubleshoot and repair computer devices, software installation, assemble PC.
* Required to perform onsite service at clients’ locations.
* To undertake any-hoc assignments as andwhenrequired.

#J-18808-Ljbffr