31 Travel Coordinator jobs in Malaysia

Travel Guard Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

Join to apply for the Travel Assistance Coordinator, SEA (Mandarin) role at Travel Guard

Travel Guard Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

1 week ago Be among the first 25 applicants

Join to apply for the Travel Assistance Coordinator, SEA (Mandarin) role at Travel Guard

Job Type: Permanent - Full Time

Location: Kuala Lumpur

Job Category: Call Centre and Customer Service

Job Description

Let’s grow together!

Travel Guard is a leading travel insurance provider, serving millions of leisure and business travelers worldwide. Established in 1982 we offer a comprehensive portfolio of travel insurance solutions and global assistance services. Travel Guard operates service centers across Asia, Europe, and the Americas, ensuring 24/7 support to help travelers navigate unexpected circumstances that may disrupt their plans.

As part of the Zurich Cover-More Group, we now have access to an extensive global network and resources, further strengthening our ability to deliver reliable, innovative, and tailored insurance and assistance for our customers.

What’s the job?

• You will assist policyholders by providing accurate information and offering appropriate solutions to their inquiries.
• Manage customer calls and casework involving lost luggage or documents, travel disruptions, medical assistance and evacuation, and legal referrals.
• Provide policy details, claims information, and renewal updates to customers and service providers.
• Schedule and conduct follow-up calls for complex cases, ensuring thorough documentation of all interactions.
• Coordinate with vendors, third parties, and family members during active cases.
• Lead workload distribution during assigned shifts and ensure effective handover of all active cases to the next shift.
• Support Team Leaders by performing ad-hoc tasks and special projects as needed.
  
  

• You will have a minimum of 2 years of relevant experience in customer service, preferably in the travel industry, supported by a diploma or equivalent qualification.
• A BCP or PGI certification.
• Fluency in English, Mandarin, and Malay, with a readiness to work in shifts.
• Proven ability to manage customer interactions with excellent written and verbal communication skills, especially in a senior executive or supervisory capacity.
• Strong active listening skills and analytical ability to assess client needs and deliver effective solutions.
• Proficiency in interpersonal communication, telephone handling, and computer applications.
• The ability to reason effectively, solve complex problems, manage crises, and communicate empathetically.
• Strong problem-solving skills for reviewing medical and supporting documents from clients and service providers.
• Experience managing communications and negotiations with vendors and airlines.
• Ability to stay calm under pressure, resolve conflicts, and support clients in high-stress situations.
• High attention to detail, excellent organizational skills, and the ability to multitask efficiently.
  
  

• Seniority level Entry level

• Employment type Full-time

• Job function Other
• Industries Insurance

Referrals increase your chances of interviewing at Travel Guard by 2x

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 weeks ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 weeks ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 weeks ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 5 days ago

Federal Territory of Kuala Lumpur, Malaysia 1 week ago

Petaling Jaya, Selangor, Malaysia 1 month ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 days ago

Bukit Persekutuan, Federal Territory of Kuala Lumpur, Malaysia 2 months ago

WP. Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week ago

Bandar Baru Bangi, Selangor, Malaysia MYR2,500.00-MYR3,000.00 1 week ago

Petaling Jaya, Selangor, Malaysia 3 months ago

Federal Territory of Kuala Lumpur, Malaysia 5 days ago

Petaling Jaya, Selangor, Malaysia 18 hours ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 3 months ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 months ago

Federal Territory of Kuala Lumpur, Malaysia 2 weeks ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia MYR1,000.00-MYR1,000.00 1 day ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 weeks ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 3 months ago

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• To perform accurately with high quality and desirable productivity
• To liaise with Team Lead, Account Manager and Service Provider on work related issues and resolutions
• To handle day to day job proactively with minimum supervision
• To perform as per EPI standard working process, rules and policy.
• To complete job on timely basis day to day
• Ensure service commitments are achieved and maintained in accordance with customers and organization objectives.
• Enhance business related knowledge by completing designated courses in BDP University.
  
  

• Candidates with Logistics / similar experiences will be an added advantage.
• Bachelors Degree Holder ( Minimum)
• Skills: Basic PC & MS Office.
• Team player
• Meticulous or attention to details.
• Fresh graduates / 1-2 years of relevant experience

PSA BDP, a member of the PSA Group, is a leading provider of globally integrated and port-centric supply chain, transportation, and logistics solutions. The company is headquartered in Philadelphia, PA, and employs more than 5,500 people worldwide.

We are a team that celebrates our unique diversity and close-knit community atmosphere. Our core values begin at the very top and span the broad reach of our global community.

We offer dynamic careers for those individuals looking to be a part of something bigger and provide unequivocal opportunities for growth within the organization.

PSA BDP serves over 5,000 customers, including some of the world's leading multinational companies within the chemical, retail & consumer, life sciences & pharmaceuticals, and electric vehicle & industrial verticals.

1. To perform accurately with high quality and desirable productivity.
2. To liaise with Team Lead, Account Manager, and Service Provider on work-related issues and resolutions.
3. To handle day-to-day job proactively with minimum supervision.
4. To perform as per EPI standard working process, rules, and policy.
5. To complete job on a timely basis day-to-day.
6. Ensure service commitments are achieved and maintained in accordance with customers and organization objectives.
7. Enhance business-related knowledge by completing designated courses in BDP University.

1. Candidates with Logistics / similar experiences will be an added advantage.
2. Bachelor's Degree Holder (Minimum).
3. Skills: Basic PC & MS Office.
4. Team player.
5. Meticulous or attention to details.
6. Fresh graduates / 1-2 years of relevant experience.

• On-site vehicle scheduling and arrangement at gateway sorting center.
• Coordinating with regional driver team.
• Real-time monitoring of regional trucks.
• Timely handling abnormal situations of vehicles, report to relevant units or departments.
• Communicating with gateway staffs for smooth operation.
• JMS Task Order / Vehicle seal checking.
• Ensuring all the vehicles depart and arrive on time.
• Daily report.
• Adhoc task assigned by superior.
  
  

• Educational background in Logistics / Supply Chain or relevant field of study.
• Candidates must possess at least Degree
• Able to speak in English and Bahasa Malaysia
• Fresh graduate are welcome to apply
• Microsoft Excel and Word.
• Ability to make critical decisions under pressure.
• Good in both English and Bahasa Malaysia, both written and verbal communication.
• Strong organizational and multitasking skills.
• Rotating shift (Morning/Night)
  
  

• EPF/SOCSO
• Opportunities for promotion
• Festival celebration
• Professional development
• Allowance Provided
• Training Provided

Company Background:

PSA BDP, a member of the PSA Group, is a leading provider of globally integrated and port-centric supply chain, transportation, and logistics solutions. The company is headquartered in Philadelphia, PA, and employs more than 5,500 people worldwide.

We are a team that celebrates our unique diversity and close-knit community atmosphere. Our core values begin at the very top and span the broad reach of our global community.

We offer dynamic careers for those individuals looking to be a part of something bigger and provide unequivocal opportunities for growth within the organization.

PSA BDP serves over 5,000 customers, including some of the world's leading multinational companies within the chemical, retail & consumer, life sciences & pharmaceuticals, and electric vehicle & industrial verticals.

• The candidate is responsible for the day-to-day customer service role dealing with customers, vendors and other BDP personnel located in offices/branches worldwide.
• The candidate is also required to perform administrative and documentation functions.
• Continuously improve on the existing business process and work closely with the immediate superior to ensure long-term success of the Company.
• Coordination with vendors and customers on shipment progress and delivery.
• Preparation of shipping documents e.g. bill of lading, COO, Arrival Notice, Pre-alert, invoice etc.
  
  

• The candidate is responsible for the day-to-day customer service role dealing with customers, vendors and other BDP personnel located in offices/branches worldwide.
• The candidate is also required to perform administrative and documentation functions.
• Continuously improve on the existing business process and work closely with the immediate superior to ensure long-term success of the Company.
• Coordination with vendors and customers on shipment progress and delivery.
• Preparation of shipping documents e.g. bill of lading, COO, Arrival Notice, Pre-alert, invoice etc.
  
  

• Min. Diploma / Degree in Logistics, Transportation and Distribution.
• Min. two (2) year experience in Sea freight / Airfreight / Shipping industry.
• Familiar with HS code, customs, government agencies rules & regulations would be an added advantage.
• Basic knowledge in computer software packages.
• Proficiency in English is essential.
• Customer oriented, mature and able to work independently.
• Good interpersonal skills and attention to detail is vital.
• The candidate must possess supervisory skills and a team player with a high level of integrity and commitment.
• Able to start work immediately will be an added advantage.
• Fresh graduates are encouraged to apply.

• Seniority level Entry level

• Employment type Full-time

• Job function Management and Manufacturing
• Industries Transportation, Logistics, Supply Chain and Storage

Referrals increase your chances of interviewing at PSA BDP by 2x

WP. Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 5 days ago

Bukit Persekutuan, Federal Territory of Kuala Lumpur, Malaysia 1 week ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 3 weeks ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 4 days ago

Bukit Jalil, Federal Territory of Kuala Lumpur, Malaysia 3 days ago

Petaling Jaya, Selangor, Malaysia 4 days ago

Petaling Jaya, Selangor, Malaysia 14 hours ago

Kelang, Selangor, Malaysia MYR2,500.00-MYR3,000.00 1 week ago

Kelang, Selangor, Malaysia MYR2,500.00-MYR3,000.00 1 week ago

Taman Wilayah, Federal Territory of Kuala Lumpur, Malaysia 2 weeks ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week ago

Federal Territory of Kuala Lumpur, Malaysia 3 days ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 3 months ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

• Job Title: Not specified
• Education: Associate Degree
• Location: Entry Level
• Category: Operations
• Job Type: Permanent

Company Background:

PSA BDP, a member of the PSA Group, is a leading provider of globally integrated and port-centric supply chain, transportation, and logistics solutions. The company is headquartered in Philadelphia, PA, and employs more than 5,500 people worldwide.

We are a team that celebrates our unique diversity and close-knit community atmosphere. Our core values begin at the very top and span the broad reach of our global community.

We offer dynamic careers for those individuals looking to be a part of something bigger and provide unequivocal opportunities for growth within the organization.

PSA BDP serves over 5,000 customers, including some of the world's leading multinational companies within the chemical, retail & consumer, life sciences & pharmaceuticals, and electric vehicle & industrial verticals.

• The candidate is responsible for the day-to-day customer service role dealing with customers, vendors, and other BDP personnel located in offices/branches worldwide.
• The candidate is also required to perform administrative and documentation functions.
• Continuously improve on the existing business process and work closely with the immediate superior to ensure long-term success of the company.
• Coordinate with vendors and customers on shipment progress and delivery.
• Prepare shipping documents such as bill of lading, COO, Arrival Notice, Pre-alert, invoice, etc.

Requirements:

• Min. Diploma / Degree in Logistics, Transportation, and Distribution.
• Min. two (2) years of experience in Sea freight / Airfreight / Shipping industry.
• Familiarity with HS code, customs, government agencies' rules & regulations is an advantage.
• Basic knowledge of computer software packages.
• Proficiency in English is essential.
• Customer-oriented, mature, and able to work independently.
• Good interpersonal skills and attention to detail.
• Possess supervisory skills and be a team player with high integrity and commitment.
• Able to start immediately is an advantage.
• Fresh graduates are encouraged to apply.

3 days ago Be among the first 25 applicants

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Job Summary

This role is responsible for the timely daily shipment order execution and management. The role involves booking and shipment coordination, liaising with various stakeholders for warehousing and transportation, shipping document preparation, and regulatory custom and trade compliance.

Job Description

Job Summary

This role is responsible for the timely daily shipment order execution and management. The role involves booking and shipment coordination, liaising with various stakeholders for warehousing and transportation, shipping document preparation, and regulatory custom and trade compliance.

Role & Responsibilities

Export/Import

• Receive and process shipment orders triggered by Customers.
• Book freight with nominated carriers based on customer's carrier routine guide.
• Provide quotation on other services such as warehousing and transportation and documentation services.
• Liaise with the truckers to collect and truck empty containers from depot to customer premise for stuffing, and to launch the laden container to port thereafter.
• Prepare Permits and other relevant Applications/Declaration.
• Prepare Letter of Credit & final shipping documents
• Monitor shipping documents for shipment clearance, and other regulatory compliance.
  
  

• Diploma or Degree in Logistics, Supply Chain Management, or a related field is advantageous.
• 1 to 2 years of experience in managing Sea operations is beneficial, but not required.
• Fresh graduates or individuals without relevant experience are welcome to apply.
• Familiarity with SAP, logistics software, and MS Office applications is a plus.
• Strong communication and coordination skills.
• Good interpersonal skills with a focus on customer service.
• Able to work independently and collaboratively in a team environment.

• Seniority level Entry level

• Employment type Full-time

• Job function Management and Manufacturing
• Industries Transportation, Logistics, Supply Chain and Storage

Referrals increase your chances of interviewing at PSA BDP by 2x

Get notified about new Logistics Coordinator jobs in Greater Johor Bahru .

Johor Baharu, Johore, Malaysia 2 days ago

Johor Baharu, Johore, Malaysia 14 hours ago

Johor Baharu, Johore, Malaysia MYR2,500.00-MYR3,500.00 23 hours ago

Johor Baharu, Johore, Malaysia MYR2,500.00-MYR3,500.00 23 hours ago

Johor Baharu, Johore, Malaysia MYR2,500.00-MYR3,500.00 23 hours ago

Iskandar Puteri, Johore, Malaysia 7 hours ago

Johor Baharu, Johore, Malaysia MYR1,800.00-MYR2,000.00 5 days ago

Johor Baharu, Johore, Malaysia 8 hours ago

Johor Baharu, Johore, Malaysia MYR2,000.00-MYR2,500.00 1 month ago

Pasir Gudang, Johore, Malaysia 1 year ago

Johor Baharu, Johore, Malaysia 6 days ago

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Add expected salary to your profile for insights

Responsible for the day-to-day customer service role dealing with customers, vendors and other personnel located in offices/branches worldwide.

Continuously improve on the existing business process and work closely with the immediate superior to ensure long-term success of the Company.

Coordination with vendors and customers on shipment progress and delivery.

Preparation of shipping documents e.g. bill of lading, COO, Arrival Notice, Pre-alert, invoice etc.

The candidate is also required to perform administrative and documentation functions.

Requirements:

Min. Diploma / Degree in Logistics, Transportation and Distribution.

Min. two (2) year experience in Sea operations / Shipping industry.

Familiar with HS code, customs, government agencies rules & regulations would be an added advantage.

Basic knowledge in computer software packages.

Proficiency in English is essential.

Customer oriented, mature and able to work independently.

Good interpersonal skills and attention to detail is vital.

The candidate must possess supervisory skills and a team player with a high level of integrity and commitment.

Able to start work immediately will be an added advantage.

Work Location also available in:

Petaling Jaya

Penang

Salary match Number of applicants Skills match

Your application will include the following questions:

Which of the following statements best describes your right to work in Malaysia? How many years' experience do you have as a logistics coordinator? How would you rate your English language skills? What's your expected monthly basic salary? Do you have customer service experience? Which of the following Microsoft Office products are you experienced with? Which of the following languages are you fluent in? Do you have freight forwarding experience?

To help fast track investigation, please include here any other relevant details that prompted you to report this job ad as fraudulent / misleading / discriminatory.

What can I earn as a Logistics Coordinator

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Job Description

PSA BDP, a member of the PSA Group, is a leading provider of globally integrated and port-centric supply chain, transportation, and logistics solutions. The company is headquartered in Philadelphia, PA, and employs more than 5,500 people worldwide.

Job Description

PSA BDP, a member of the PSA Group, is a leading provider of globally integrated and port-centric supply chain, transportation, and logistics solutions. The company is headquartered in Philadelphia, PA, and employs more than 5,500 people worldwide.

We are a team that celebrates our unique diversity and close-knit community atmosphere. Our core values begin at the very top and span the broad reach of our global community.

We offer dynamic careers for those individuals looking to be a part of something bigger and provide unequivocal opportunities for growth within the organization.

PSA BDP serves over 5,000 customers, including some of the world's leading multinational companies within the chemical, retail & consumer, life sciences & pharmaceuticals, and electric vehicle & industrial verticals.

Job Description

• To perform accurately with high quality and desirable productivity
• To liaise with Team Lead, Account Manager and Service Provider on work related issues and resolutions
• To handle day to day job proactively with minimum supervision
• To perform as per EPI standard working process, rules and policy.
• To complete job on timely basis day to day
• Ensure service commitments are achieved and maintained in accordance with customers and organization objectives.
• Enhance business related knowledge by completing designated courses in BDP University.
  
  

• Candidates with Logistics / similar experiences will be an added advantage.
• Bachelors Degree Holder ( Minimum)
• Skills: Basic PC & MS Office.
• Team player
• Meticulous or attention to details.
• Fresh graduates / 1-2 years of relevant experience

• Seniority level Entry level

• Employment type Full-time

• Job function Management and Manufacturing
• Industries Transportation, Logistics, Supply Chain and Storage

Referrals increase your chances of interviewing at PSA BDP by 2x

Get notified about new Logistics Coordinator jobs in Greater Kuala Lumpur .

WP. Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 weeks ago

Petaling Jaya, Selangor, Malaysia 1 month ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 3 days ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 3 days ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week ago

WP. Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 3 weeks ago

Petaling Jaya, Selangor, Malaysia 1 month ago

Petaling Jaya, Selangor, Malaysia 1 day ago

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Bandar Baru Bangi, Selangor, Malaysia 3 days ago

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Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 6 days ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 6 days ago

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Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 weeks ago

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Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 6 days ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 5 days ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 6 days ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.