232 Transformation Manager jobs in Malaysia

As a Business Process Transformation Manager, you’ll be at the forefront of shaping the future of Malaysia’s financial ecosystem. You’ll lead strategic transformation initiatives that drive operational excellence and innovation across banks, fintechs, merchants, and businesses. This is more than a role—it’s a chance to create meaningful impact across the industry.

YOUR JOURNEY WITH US

Lead Transformation Projects

• Spearhead end-to-end external transformation initiatives.
• Analyze industry processes to uncover opportunities for innovation.
• Apply methodologies like Lean, Six Sigma, Agile, and Kaizen to deliver measurable improvements.

Drive Data-Informed Decisions

• Use advanced analytics to monitor performance and trends.
• Translate insights into actionable strategies that align with stakeholder goals.

Collaborate Across the Ecosystem

• Engage with financial institutions, regulators, and industry bodies.
• Foster alignment and secure buy-in for impactful change.

Leverage Technical Expertise

• Stay ahead of automation trends in financial services.
• Ensure all initiatives meet regulatory standards.
• Develop risk mitigation strategies and maintain audit-ready documentation.

Empower Teams & Stakeholders

• Mentor cross-functional teams and external partners.
• Promote a culture of continuous improvement and innovation.

WHAT WE VALUE AT PAYNET

At PayNet, we believe in:

• Purpose-Driven Innovation : We transform ideas into solutions that empower the financial ecosystem.
• Collaboration & Trust : We build bridges across industries through transparency and shared goals.
• Excellence with Integrity : We deliver high-impact results while upholding the highest standards.
• Growth & Learning : We invest in our people and embrace change as a catalyst for progress.

BENEFITS OF JOINING PAYNET

At PayNet, we don’t just offer a job—we offer a thriving career in a purpose-driven organization. Here’s what you can look forward to:

• Attractive salary packages based on your performance
• 16% Employer EPF
• Wellness benefit monthly
• Childcare allowance monthly for children under 7 years old
• Dental and Optical

QUALIFICATIONS

• Bachelor’s degree (Master’s preferred) in relevant fields.
• 10+ years in process improvement, analytics, or project management.
• Proven success in leading transformation projects.
• Strong stakeholder engagement and communication skills.
• Familiarity with Malaysia’s financial industry and regulatory landscape.

Embark on an exciting career journey with Payments Network Malaysia Sdn Bhd (PayNet), the heartbeat of Malaysia's financial markets!

As the national payments network and a pivotal infrastructure for Malaysia’s dynamic financial markets, PayNet is a linchpin in advancing the nation’s digital economy.

Our comprehensive suite of retail payment solutions - encompassing DuitNow (QR and P2P), JomPAY (Bill Payments), FPX (Online), MyDebit (Domestic Debit), MEPS (ATM), and IBG (Interbank GIRO) - not only offer wide accessibility but are seamlessly integrated into the fabric of daily life in Malaysia. These services have revolutionised the way Malaysians handle financial transactions, marking a significant leap in consumer convenience and efficiency.

At PayNet, our focus is on providing a safe, efficient, and innovative payments system. We are dedicated to improving and managing payment services that meet the evolving needs of consumers and businesses. Our work ensures the stability and reliability of Malaysia’s financial system, supporting the growth of the economy.

Learn more about our work and how we are contributing to Malaysia's financial future at

Join us in embracing digital payments and advancing Malaysia's financial landscape.

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Join to apply for the Business Process Transformation Manager role at PayNet (Payments Network Malaysia)

Join to apply for the Business Process Transformation Manager role at PayNet (Payments Network Malaysia)

YOUR MISSION AT PAYNET

As a Business Process Transformation Manager, you’ll be at the forefront of shaping the future of Malaysia’s financial ecosystem. You’ll lead strategic transformation initiatives that drive operational excellence and innovation across banks, fintechs, merchants, and businesses. This is more than a role—it’s a chance to create meaningful impact across the industry.

YOUR MISSION AT PAYNET

As a Business Process Transformation Manager, you’ll be at the forefront of shaping the future of Malaysia’s financial ecosystem. You’ll lead strategic transformation initiatives that drive operational excellence and innovation across banks, fintechs, merchants, and businesses. This is more than a role—it’s a chance to create meaningful impact across the industry.

YOUR JOURNEY WITH US

Lead Transformation Projects

• Spearhead end-to-end external transformation initiatives.
• Analyze industry processes to uncover opportunities for innovation.
• Apply methodologies like Lean, Six Sigma, Agile, and Kaizen to deliver measurable improvements.
  
  

Drive Data-Informed Decisions

• Use advanced analytics to monitor performance and trends.
• Translate insights into actionable strategies that align with stakeholder goals.
  
  

Collaborate Across the Ecosystem

• Engage with financial institutions, regulators, and industry bodies.
• Foster alignment and secure buy-in for impactful change.
  
  

Leverage Technical Expertise

• Utilize RPA tools (UiPath, Power Automate, Power Apps) to design scalable solutions.
• Stay ahead of automation trends in financial services.
  
  

Champion Risk & Compliance

• Ensure all initiatives meet regulatory standards.
• Develop risk mitigation strategies and maintain audit-ready documentation.
  
  

Empower Teams & Stakeholders

• Mentor cross-functional teams and external partners.
• Promote a culture of continuous improvement and innovation.
  
  

What We Value At Paynet

At PayNet, we believe in:

• Purpose-Driven Innovation: We transform ideas into solutions that empower the financial ecosystem.
• Collaboration & Trust: We build bridges across industries through transparency and shared goals.
• Excellence with Integrity: We deliver high-impact results while upholding the highest standards.
• Growth & Learning: We invest in our people and embrace change as a catalyst for progress.
  
  

Benefits Of Joining Paynet

At PayNet, we don’t just offer a job—we offer a thriving career in a purpose-driven organization. Here’s what you can look forward to:

• Car / Transport allowances
• Attractive salary packages based on your performance
• 21 Days Annual Leave
• 16% Employer EPF
• Wellness benefit monthly
• Childcare allowance monthly for children under 7 years old
• Dental and Optical
  
  

Qualifications

• Bachelor’s degree (Master’s preferred) in relevant fields.
• 10+ years in process improvement, analytics, or project management.
• Proven success in leading transformation projects.
• Strong stakeholder engagement and communication skills.
• Familiarity with Malaysia’s financial industry and regulatory landscape.

Seniority level

• Seniority level Mid-Senior level

Employment type

• Employment type Full-time

Job function

• Job function Business Development and Sales

Referrals increase your chances of interviewing at PayNet (Payments Network Malaysia) by 2x

Get notified about new Business Transformation Manager jobs in Federal Territory of Kuala Lumpur, Malaysia .

Regional Business Transformation Manager

Federal Territory of Kuala Lumpur, Malaysia 2 weeks ago

Business Consulting - Business Design and Transformation, Manager/ Senior Manager

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 weeks ago

Business Consulting - Transformation Delivery (PMO), Manager/Senior Manager

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week ago

Assistant Manager, CX Strategic Initiatives & Transformation

WP. Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 weeks ago

HR Business Partner & Transformation Manager

Federal Territory of Kuala Lumpur, Malaysia 1 day ago

Federal Territory of Kuala Lumpur, Malaysia 3 weeks ago

Federal Territory of Kuala Lumpur, Malaysia 1 month ago

WP. Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 days ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 day ago

WP. Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 3 weeks ago

WP. Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 3 weeks ago

Federal Territory of Kuala Lumpur, Malaysia 3 weeks ago

WP. Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 3 weeks ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 3 weeks ago

WP. Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 3 weeks ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 months ago

Senior Manager/Head of Project Management and Engineering

WP. Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 3 weeks ago

WP. Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 month ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 23 hours ago

Federal Territory of Kuala Lumpur, Malaysia 5 hours ago

Federal Territory of Kuala Lumpur, Malaysia 2 weeks ago

Project Management Officer (PMO) - Insurance

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 day ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 3 months ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 3 months ago

Manager, Project Management (12 Months Contract)

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 20 hours ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 year ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 4 weeks ago

Federal Territory of Kuala Lumpur, Malaysia 3 weeks ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 year ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 20 hours ago

SA/AM-Financial Management(Finance Transformation) (Petaling Jaya)

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 weeks ago

Internship Program 2025 (Legal Counsel/ IT PMO/ Human Resources/ IT Support)

Federal Territory of Kuala Lumpur, Malaysia 1 week ago

Business Consulting (Consultant / Senior Consultant / Manager)

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 weeks ago

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HR Business Partner & Transformation Manager HR Business Partner & Transformation Manager

Get AI-powered advice on this job and more exclusive features.

• Partner with IWK’s Operations management team on manpower planning, succession planning, and talent development strategies.
• Provide guidance to leaders on performance management, employee development, and team effectiveness.
• Build relationships with people leaders and managers, acting as an advisor on key people matters.
• Collaborate with internal clients to identify opportunities, design and implement continuous improvement projects and HR transformation initiatives.
• Lead HR process reengineering and digitalization initiatives to enhance service delivery and employee experience though technology and innovation.
• Represents HR as an active member of cross functional projects/initiatives aiming to increase productivity and support innovations.

Operational HR Support

• Partner with the respective HR teams (Talent Planning & Sourcing, Learning & Development and Performance & Rewards) in driving people agenda i.e. timely recruitment, ensuring effective performance management, talent management, staff mobility/movements, succession planning and training.
• Ensure accuracy and consistency in headcount data, HR reporting and organizational structure.
• Support employee engagement efforts by fostering communication, recognition programs, and initiatives that promote a positive work environment and culture.

HR Analytics/Metrics

• Maintain and monitor HR dashboards and reports (e.g., turnover, absenteeism, time-to-hire, engagement scores, staff related costs) to support decision-making.
• Monitor trends in key HR indicators and provide data driven recommendations and strategies to improve employee retention, reduce absenteeism, and optimize workforce performance.
• Ensure timely and accurate dissemination of HR metrics to relevant stakeholders, including monthly, quarterly, and ad hoc reports.
• Identify root causes of HR issues using diagnostic analytics and propose improvement initiatives.

Capability Building & Coaching

• Recommend training and development needs in collaboration with people leaders and support execution of targeted learning programs.
• Coach Managers on employee relations, performance issues, terminations, and disciplinary actions to ensure fair and consistent practices.

Requirements:

• Bachelor’s Degree in Human Resource Management, Business Administration, or related field.
• Minimum 10 years of HR experience, with at least 3 years in a business partnering and/or HR transformation role.
• Proven change management experience in managing or contributing to HR change or digitalization initiatives.
• Strong interpersonal and stakeholder management skills.
• Ability to influence and partner with senior leaders.
• Knowledge of HR systems (SAP), analytics (Power BI), and process automation.
• Sound understanding of employment regulations and HR best practices.
• Proactive, analytical, and solutions-oriented mind-set.

Seniority level

• Seniority level Mid-Senior level

Employment type

• Employment type Full-time

Job function

• Job function Human Resources
• Industries Utilities and Engineering Services

Referrals increase your chances of interviewing at Indah Water Konsortium Sdn Bhd by 2x

Sign in to set job alerts for “Human Resources Business Partner” roles.

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 weeks ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 weeks ago

Mid Valley City, Federal Territory of Kuala Lumpur, Malaysia 1 week ago

WP. Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 3 weeks ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 day ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week ago

HR Business Partner - Global E-Commerce Operations - Kuala Lumpur (Based in Manila, Relocation Provided)

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 day ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week ago

Federal Territory of Kuala Lumpur, Malaysia 1 week ago

Human Resource Business Partner (Malaysia)

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 weeks ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 month ago

WP. Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 3 weeks ago

HR Business Partner, Consumer Financial Services (CFS)

Federal Territory of Kuala Lumpur, Malaysia 2 weeks ago

Assistant Manager – Human Resources Operations

WP. Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 3 days ago

Federal Territory of Kuala Lumpur, Malaysia 1 week ago

Federal Territory of Kuala Lumpur, Malaysia 2 weeks ago

HRBP (Working Hours - 3pm to 12midnight twice a week)

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 day ago

WP. Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 days ago

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Principal HR Business Partner, Customer Experience Group (Bangkok based/relocation support provided)

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week ago

Federal Territory of Kuala Lumpur, Malaysia 18 hours ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 month ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 months ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 21 hours ago

Principal HR Business Partner, Commercial (Bangkok-based, Relocation Provided)

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 weeks ago

Federal Territory of Kuala Lumpur, Malaysia 2 weeks ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 days ago

Associate HR Business Partner/ HR Business Partner

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 month ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 3 days ago

Federal Territory of Kuala Lumpur, Malaysia 3 weeks ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 days ago

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HR Business Partner & Transformation Manager

HR Business Partner & Transformation Manager

Get AI-powered advice on this job and more exclusive features. Partner with IWK’s Operations management team on manpower planning, succession planning, and talent development strategies. Provide guidance to leaders on performance management, employee development, and team effectiveness. Build relationships with people leaders and managers, acting as an advisor on key people matters. Collaborate with internal clients to identify opportunities, design and implement continuous improvement projects and HR transformation initiatives. Lead HR process reengineering and digitalization initiatives to enhance service delivery and employee experience though technology and innovation. Represents HR as an active member of cross functional projects/initiatives aiming to increase productivity and support innovations. Operational HR Support Partner with the respective HR teams (Talent Planning & Sourcing, Learning & Development and Performance & Rewards) in driving people agenda i.e. timely recruitment, ensuring effective performance management, talent management, staff mobility/movements, succession planning and training. Ensure accuracy and consistency in headcount data, HR reporting and organizational structure. Support employee engagement efforts by fostering communication, recognition programs, and initiatives that promote a positive work environment and culture. HR Analytics/Metrics Maintain and monitor HR dashboards and reports (e.g., turnover, absenteeism, time-to-hire, engagement scores, staff related costs) to support decision-making. Monitor trends in key HR indicators and provide data driven recommendations and strategies to improve employee retention, reduce absenteeism, and optimize workforce performance. Ensure timely and accurate dissemination of HR metrics to relevant stakeholders, including monthly, quarterly, and ad hoc reports. Identify root causes of HR issues using diagnostic analytics and propose improvement initiatives. Capability Building & Coaching Recommend training and development needs in collaboration with people leaders and support execution of targeted learning programs. Coach Managers on employee relations, performance issues, terminations, and disciplinary actions to ensure fair and consistent practices. Requirements: Bachelor’s Degree in Human Resource Management, Business Administration, or related field. Minimum 10 years of HR experience, with at least 3 years in a business partnering and/or HR transformation role. Proven change management experience in managing or contributing to HR change or digitalization initiatives. Strong interpersonal and stakeholder management skills. Ability to influence and partner with senior leaders. Knowledge of HR systems (SAP), analytics (Power BI), and process automation. Sound understanding of employment regulations and HR best practices. Proactive, analytical, and solutions-oriented mind-set. Seniority level

Seniority level Mid-Senior level Employment type

Employment type Full-time Job function

Job function Human Resources Industries Utilities and Engineering Services Referrals increase your chances of interviewing at Indah Water Konsortium Sdn Bhd by 2x Sign in to set job alerts for “Human Resources Business Partner” roles.

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 weeks ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 weeks ago Mid Valley City, Federal Territory of Kuala Lumpur, Malaysia 1 week ago WP. Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 3 weeks ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 day ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week ago HR Business Partner - Global E-Commerce Operations - Kuala Lumpur (Based in Manila, Relocation Provided)

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BAT is evolving at pace - truly like no other organisation.

To achieve the ambition, we have set for ourselves, we are looking for colleagues who are ready to live our ethos every day. Come be a part of this journey!

BAT MALAYSIA IS LOOKING FOR AN ASSOCIATE TRADE DIGITAL & TRANSFORMATION MANAGER

SENIORITY LEVEL: Mid Management Level

FUNCTION: Trade & Commercial

SALARY RANGE: Basic salary + excellent benefits + market leading bonus

LOCATION: Damansara City, KL

ROLE POSITIONING AND OBJECTIVES

The Associate Trade Digital and Transformation Manager plays a pivotal role in accelerating the digital evolution of trade marketing and commercial operations through data-driven, tech-enabled solutions that enhance operation efficiency and enhance customer satisfaction. The primary objective is to drive digital adoption and transformation across trade channels, enabling smarter decision-making, streamlined processes, and more impactful trade execution. This includes supporting the rollout of digital tools, optimizing trade campaigns through technology, and fostering a culture of innovation within the commercial organization.

Reports to: Trade Digital & Transformation Manager

Reporting Level: Manage Self & Others

Geographic Scope: Malaysia

WHAT YOU WILL BE ACCOUNTABLE FOR

• Digital trade strategy & execution
  • Support the development and execution of digital trade strategies aligned with commercial goals.
  • Collaborate with cross-functional teams to digitize trade marketing campaigns and promotions.
  • Assist in the rollout of digital tools and platforms across retail and distributor networks.
• Transformation & process optimization
  • Identify opportunities for process improvement and automation within trade operations.
  • Support change management initiatives to drive adoption of new digital solutions.
  • Monitor KPIs and performance metrics to assess the impact of transformation efforts.
• Data & insights
  • Leverage data analytics to generate actionable insights for trade teams.
  • Support the integration of digital dashboards and reporting tools.
  • Collaborate with IT and data teams to ensure seamless data flow and system connectivity.
• Stakeholder engagement
  • Work closely with sales, marketing, finance and external partners to align digital initiatives.
  • Provide training and support to internal teams and trade partners on new tools and processes.
  • Act as a key liaison between commercial teams and digital transformation leads.

CAN THIS BE YOUR FUTURE ROLE?

• Possess a strategic mindset, a strong analytical foundation and a passion for driving change.
• A curious problem-solver, a collaborative innovator, and someone who thrives on turning complexity into clarity.
• Aspire to contribute meaningfully to the transformation of trade marketing through technology, data-driven insights and process excellence.
• Ability to build a strong working relationship between colleagues and external partners.
• Enjoy working in a fast-paced multinational environment.

ESSENTIAL EXPERIENCE, SKILLS AND KNOWLEDGE

• Bachelor’s degree in business, marketing, digital innovation, or related field.
• 2-4 years of experience in trade marketing, digital transformation, or commercial operations in FMCG, retail or consumer goods industry.
• Strong project management and organizational skills.
• Proficiency in digital tools (e.g. e-commerce platforms, analytics dashboards, PowerBI, Microstrategy)
• Excellent communication and stakeholder management abilities with strong influencing and problem-solving skills, encouraging trust and confidence.
• Good command of English and Bahasa Malaysia
• Adaptable to handle matters on an independent basis
• Proactive, organized, resourceful and cost-conscious.

WE ARE BAT

At BAT we are committed to our Purpose of creating A Better Tomorrow. This is what drives our people and our passion for innovation.

See what is possible for you at BAT.

• Global Top Employer with 53,000 BAT people across more than 180 markets
• Brands sold in over 200 markets, made in 44 factories in 42 countries
• Newly established Tech Hubs building world-class capabilities for innovation in 4 strategic locations
• Diversity leader in the Financial Times and International Women’s Day Best Practice winner
• Seal Award winner – one of 50 most sustainable companies
• Uphold BAT values: Truly Inclusive, Do The Right Thing, Love Our Consumer, Passion To Win, Empowered Through Trust and Stronger Together.

BELONGING, ACHIEVING, TOGETHER

Collaboration, diversity and teamwork underpin everything we do here at BAT. We know that collaborating with colleagues from different backgrounds is what makes us stronger and best prepared to meet our business goals. Come bring your difference!

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Home to the world's best loved and trusted hygiene, health, and nutrition brands. Our purpose defines why we exist: to protect, heal and nurture in the relentless pursuit of a cleaner, healthier world. We are a global team united by this purpose.Join us in our fight to make access to the highest quality hygiene, wellness, and nourishment a right and not a privilege.

Our Sales teams help to deliver Reckitt's purpose by building shared success with our customers, making access to the highest quality hygiene, wellness, and nourishment possible in-stores and online.Within Sales, we're focused on achieving outperformance across all of our channels, operating in highly competitive categories. This focus results in a dynamic, fast paced environment where cross functional teams are encouraged to collaborate to achieve success.We have around 10,000 sales people across the world, within market roles and ranging in areas like Field Sales, Key Accounts, Trade Marketing and Category Development.

About the role

We’re looking for a self-driven commercial leader to take full ownership of our Sales Transformation agenda across ASEAN. This is a role for someone who thrives on independence, operates with a strategic lens, and knows how to move from concept to action fast.

This role goes far beyond coordination. You’ll be driving real transformation: rethinking how we sell, how we plan, and how we build capability. You’ll operate across functions and countries, shaping how Reckitt wins in one of the most dynamic regions globally. If you’re someone who sees complexity as an opportunity, brings structure, and is passionate about scaling what works, this is the challenge you’re ready for!

Your responsibilities

Own and Scale the ASEAN Sales Transformation Agenda

• Take full ownership of the sales transformation strategy and roadmap for ASEAN.
• Move key initiatives from pilot to practice, ensuring they are repeatable, sustainable, and business-integrated.
• Identify roadblocks, unlock growth levers, and act as the driving force behind region-wide transformation.
• Lead the adoption and scale-up of sales technologies, including Salesforce Automation (SFA), Merchandising Force Automation (MFA), and other tools that enable smart execution.
• Ensure tools are not only rolled out, but land with purpose, adoption, and business impact.

Rethink Forecasting and Trade Investment

• Champion a step-change in how we operate forecasting, trade investment, and sales planning.
• Bring structure, tools, and forward-thinking models into how we plan and execute.

Build Commercial Capability and Execution Culture

• Codify and scale best-in-class execution, capability frameworks, and sales practices across ASEAN.
• Actively contribute to building a stronger, future-fit commercial organization by embedding global best practices in local realities.

Lead Strategic Projects and Local Market Transformation

• Co-lead high-stakes strategic projects: RGM operating models, pharmacy and medical expansion, SIP redesign, whitespace activation, and more.
• Work closely with country teams to embed transformation within their go-to-market models and unlock localized growth.

Act as a Strategic Commercial Bridge

• Serve as a key commercial link between Global Sales, Emerging Market Sales, and ASEAN Markets.
• Translate global strategies into local action. Feed back insights from ASEAN into global thinking.
• Ensure alignment across markets while respecting the diversity of local execution.

Why this role matters:
This is a hands-on transformation role with strategic weight . You’ll be leading how Reckitt shows up commercially across ASEAN and building the systems, capabilities, and ways of working to future-proof our success.
You’ll operate at the intersection of global vision and local execution, with direct visibility to senior leaders, global transformation workstreams, and real ownership over how we grow.
If you’re ready to be the force that connects dots, unlocks scale, and drives meaningful change - we’re ready for you!

The experience we're looking for

• 8+ years of commercial experience in Sales, Trade Marketing, Commercial Strategy, or related fields in FMCG or consumer health.
• Proven experience driving transformation across multiple stakeholders and geographies.
• Strong project leadership, data fluency, and the ability to land change in complex, matrixed environments.
• Strategic thinker with sharp commercial instincts and strong influencing skills.
• Operates with independence, clarity, and urgency. A natural problem-solver and self-starter.
• Comfortable in ambiguity and skilled at bringing structure and momentum.

The skills for success

Trade Marketing, Field sales; Field sales management, Ecommerce, Analysing sales and Ecommerce data, Leadership skills, Consumer Insights; Shopper Insights; Customer Insights; Category Analysis, Collaboration and partnership skills; Influencing, Consultative Selling, Customer strategy; Channel strategy, Sales strategy development, Perform product planning, financial accumen, commercial accumen, Sales negotiation, P&L Management, Strategy Execution, Operational Excellence.

What we offer

With inclusion at the heart of everything we do, working alongside our four global Employee Resource Groups, we support our people at every step of their career journey, helping them to succeed in their own individual way.We invest in the wellbeing of our people through parental benefits, an Employee Assistance Program to promote mental health, and life insurance for all employees globally. We have a range of other benefits in line with the local market. Through our global share plans we offer the opportunity to save and share in Reckitt's potential future successes. For eligible roles, we also offer short-term incentives to recognise, appreciate and reward your work for delivering outstanding results. You will be rewarded in line with Reckitt's pay for performance philosophy.

Equality

We recognise that in real life, great people don't always 'tick all the boxes'. That's why we hire for potential as well as experience. Even if you don't meet every point on the job description, if this role and our company feels like a good fit for you, we still want to hear from you.All qualified applicants will receive consideration for employment without regard to age, disability or medical condition; colour, ethnicity, race, citizenship, and national origin; religion, faith; pregnancy, family status and caring responsibilities; sexual orientation; sex, gender identity, gender expression, and transgender identity; protected veteran status; size or any other basis protected by appropriate law.

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We are Reckitt Home to the world's best loved and trusted hygiene, health, and nutrition brands. Our purpose defines why we exist: to protect, heal and nurture in the relentless pursuit of a cleaner, healthier world. We are a global team united by this purpose. Join us in our fight to make access to the highest quality hygiene, wellness, and nourishment a right and not a privilege. Sales Our Sales teams help to deliver Reckitt's purpose by building shared success with our customers, making access to the highest quality hygiene, wellness, and nourishment possible in-stores and online. Within Sales, we're focused on achieving outperformance across all of our channels, operating in highly competitive categories. This focus results in a dynamic, fast paced environment where cross functional teams are encouraged to collaborate to achieve success. We have around 10,000 sales people across the world, within market roles and ranging in areas like Field Sales, Key Accounts, Trade Marketing and Category Development. About the role

We’re looking for a self-driven commercial leader to take full ownership of our Sales Transformation agenda across ASEAN. This is a role for someone who thrives on independence, operates with a strategic lens, and knows how to move from concept to action fast.

This role goes far beyond coordination. You’ll be driving real transformation: rethinking how we sell, how we plan, and how we build capability. You’ll operate across functions and countries, shaping how Reckitt wins in one of the most dynamic regions globally. If you’re someone who sees complexity as an opportunity, brings structure, and is passionate about scaling what works, this is the challenge you’re ready for!

Your responsibilities

Own and Scale the ASEAN Sales Transformation Agenda

• Take full ownership of the sales transformation strategy and roadmap for ASEAN.
• Move key initiatives from pilot to practice, ensuring they are repeatable, sustainable, and business-integrated.
• Identify roadblocks, unlock growth levers, and act as the driving force behind region-wide transformation.

Drive Digital Sales Enablement

• Lead the adoption and scale-up of sales technologies, including Salesforce Automation (SFA), Merchandising Force Automation (MFA), and other tools that enable smart execution.
• Ensure tools are not only rolled out, but land with purpose, adoption, and business impact.

Rethink Forecasting and Trade Investment

• Champion a step-change in how we operate forecasting, trade investment, and sales planning.
• Bring structure, tools, and forward-thinking models into how we plan and execute.

Build Commercial Capability and Execution Culture

• Codify and scale best-in-class execution, capability frameworks, and sales practices across ASEAN.
• Actively contribute to building a stronger, future-fit commercial organization by embedding global best practices in local realities.

Lead Strategic Projects and Local Market Transformation

• Co-lead high-stakes strategic projects: RGM operating models, pharmacy and medical expansion, SIP redesign, whitespace activation, and more.
• Work closely with country teams to embed transformation within their go-to-market models and unlock localized growth.

Act as a Strategic Commercial Bridge

• Serve as a key commercial link between Global Sales, Emerging Market Sales, and ASEAN Markets.
• Translate global strategies into local action. Feed back insights from ASEAN into global thinking.
• Ensure alignment across markets while respecting the diversity of local execution.

Why this role matters:
This is a hands-on transformation role with strategic weight . You’ll be leading how Reckitt shows up commercially across ASEAN and building the systems, capabilities, and ways of working to future-proof our success.
You’ll operate at the intersection of global vision and local execution, with direct visibility to senior leaders, global transformation workstreams, and real ownership over how we grow.
If you’re ready to be the force that connects dots, unlocks scale, and drives meaningful change - we’re ready for you!

The experience we're looking for

• 8+ years of commercial experience in Sales, Trade Marketing, Commercial Strategy, or related fields in FMCG or consumer health.
• Proven experience driving transformation across multiple stakeholders and geographies.
• Strong project leadership, data fluency, and the ability to land change in complex, matrixed environments.
• Strategic thinker with sharp commercial instincts and strong influencing skills.
• Operates with independence, clarity, and urgency. A natural problem-solver and self-starter.
• Comfortable in ambiguity and skilled at bringing structure and momentum.

The skills for success Trade Marketing, Field sales; Field sales management, Ecommerce, Analysing sales and Ecommerce data, Leadership skills, Consumer Insights; Shopper Insights; Customer Insights; Category Analysis, Collaboration and partnership skills; Influencing, Consultative Selling, Customer strategy; Channel strategy, Sales strategy development, Perform product planning, financial accumen, commercial accumen, Sales negotiation, P&L Management, Strategy Execution, Operational Excellence. What we offer With inclusion at the heart of everything we do, working alongside our four global Employee Resource Groups, we support our people at every step of their career journey, helping them to succeed in their own individual way. We invest in the wellbeing of our people through parental benefits, an Employee Assistance Program to promote mental health, and life insurance for all employees globally. We have a range of other benefits in line with the local market. Through our global share plans we offer the opportunity to save and share in Reckitt's potential future successes. For eligible roles, we also offer short-term incentives to recognise, appreciate and reward your work for delivering outstanding results. You will be rewarded in line with Reckitt's pay for performance philosophy. Equality We recognise that in real life, great people don't always 'tick all the boxes'. That's why we hire for potential as well as experience. Even if you don't meet every point on the job description, if this role and our company feels like a good fit for you, we still want to hear from you. All qualified applicants will receive consideration for employment without regard to age, disability or medical condition; colour, ethnicity, race, citizenship, and national origin; religion, faith; pregnancy, family status and caring responsibilities; sexual orientation; sex, gender identity, gender expression, and transgender identity; protected veteran status; size or any other basis protected by appropriate law. #J-18808-Ljbffr

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Other locations: Primary Location Only

Date: 31 May 2025

Requisition ID: 1548638

In an era marked by rapid and profound change, the ability to navigate business transformations amidst technological advancements is paramount. As a business transformation consultant, you’ll offer clients a robust analytical framework to overhaul their operations and achieve sustainable growth in the digital age. Joining one of our dynamic, globally integrated teams, you’ll collaborate closely with clients' business functions, ensuring they adapt seamlessly to evolving market dynamics, including digital disruptions.

Through our structured learning and development program, you’ll cultivate the expertise and proficiency needed to drive our clients’ business transformations in the digital realm. With a global network spanning diverse industries and regions, you’ll gain invaluable insights and exposure to varied business landscapes impacted by digital and technological changes. Whether you’re starting your journey or charting a long-term career path, the unparalleled experience at EY leaves an indelible mark on your professional trajectory.

We are actively seeking Managers/Senior Managers to enrich our esteemed Business Design and Transformation Consulting team. Our ideal candidates exhibit prowess in crafting end-to-end transformation solutions, seamlessly integrating business with technology. Experience in the energy, infrastructure, construction, or engineering sectors is highly valued. If you possess 4 to 10 years of relevant experience, we invite you to explore this opportunity further.

The Role

As a Manager/Senior Manager, you will lead our project teams, orchestrating day-to-day operations while fostering client relationships. Your responsibilities will encompass guiding, inspiring, and influencing project direction, alongside mentoring team members. You will champion the design and execution of complex workstreams and solutions, delivering impactful results. Experience in leading client workshops, design sessions, and customer research clinics is essential. Thriving in dynamic environments, you will navigate ambiguity with agility and pace.

Key Responsibilities

• Identify and define business needs through adept leadership in discussions, meetings, and workshops.
• Craft business experience journeys across diverse sectors, pinpointing opportunities and process re-engineering for enhancement and optimization.
• Recommend process improvements and/or technology-based solutions to address a client or organization’s business needs, leveraging insights gathered from the client to determine their challenges and priorities.
• Desing end-to-end recommendations and initiative roadmap, combining process, people, data and technology components that are aligned with business objectives, ultimately enhancing efficiency, reducing costs, driving business operations, employee and/or customer experience improvements.
• Strengthen stakeholder engagement by fostering strong relationships and ensuring alignment throughout the project lifecycle.
• Lead intricate business design workstreams and teams, ensuring delivery aligns with quality, time, and budget expectations.
• Cultivate a collaborative and high-performing team culture, nurturing talent and driving excellence.
• Contribute to advancing the Business Design and Transformation practice through industry events, thought leadership, and innovative methodologies.
• Lead multifunctional teams in identifying business gaps, performing current state analysis, and designing solutions.

Skills and Attributes

• Strategic Thinking : Ability to analyze complex business problems and devise strategic solutions that align with the client's long-term goals and objectives.
• Business Acumen : Deep understanding of industry trends, competitive landscapes, and business processes, enabling informed decision-making and value-driven recommendations.
• Innovative Problem-Solving : Creative approach to problem-solving, using design thinking methodologies and innovative tools to develop tailored solutions that address unique client challenges.
• Data Analysis and Insights : Seasoned in leveraging data analytics to extract meaningful insights, identify opportunities, and drive data-driven decision-making throughout the transformation journey.
• Stakeholder Management : Strong interpersonal skills to build and maintain relationships with key stakeholders at various levels within client organizations, fostering trust and collaboration.
• Communication Skills : Excellent verbal and written communication skills to effectively convey complex ideas, facilitate workshops, and present findings to diverse audiences, including executives.
• Team Leadership : Proven ability to lead diverse teams, foster collaboration, and inspire high performance, driving successful project outcomes while nurturing talent and promoting a culture of continuous learning and development.
• Change Management : Proficiency in guiding organizations through large-scale transformations by effectively managing resistance, driving adoption, and ensuring sustainable change.

Qualifications

• Bachelor’s or master’s degree with 4-10 years of experience in customer-facing roles with problem-solving capacities.
• Experience in business consulting, preferably within leading consultancy firms or energy companies, designing or delivering business-led and technology enabled transformation projects.
• Familiarity with technology, digital and data analytics solutions.

Preferred Qualifications

• Sector-specific customer experience knowledge, especially in the energy, infrastructure, construction, or engineering sectors.
• Familiarity with Agile and/or traditional project management methodologies.
• Understanding of product management and development lifecycles.
• Proficiency in Design Thinking, UI/UX concepts.

What We Seek

We seek highly motivated individuals with excellent problem-solving skills, adept at prioritizing shifting workloads in dynamic industries. Effective communicators and confident leaders with strong people management skills will excel in this role. If you are eager to undertake diverse responsibilities and are committed to driving positive change, we encourage you to apply.

What working at EY offers

EY offers a competitive remuneration package commensurate with your work experience, where you will be rewarded for your individual and team performance. We are committed to being an inclusive employer and are happy to consider flexible working arrangements (FWA), as needed, guided by our FWA Policy. Plus, we offer:

• Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.
• Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.
• Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.
• Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.

If you can demonstrate that you meet the criteria above, please contact us as soon as possible.

The exceptional EY experience. It’s yours to build.

EY | Building a better working world

EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.

Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.

Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.

Select how often (in days) to receive an alert:

EY refers to the global organization, and may refer to one or more, of the member firms of Ernst & Young Global Limited, each of which is a separate legal entity. Ernst & Young Global Limited, a UK company limited by guarantee, does not provide services to clients.

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Press Tab to Move to Skip to Content Link Other locations: Primary Location Only Date: 31 May 2025 Requisition ID: 1548638 In an era marked by rapid and profound change, the ability to navigate business transformations amidst technological advancements is paramount. As a business transformation consultant, you’ll offer clients a robust analytical framework to overhaul their operations and achieve sustainable growth in the digital age. Joining one of our dynamic, globally integrated teams, you’ll collaborate closely with clients' business functions, ensuring they adapt seamlessly to evolving market dynamics, including digital disruptions. Through our structured learning and development program, you’ll cultivate the expertise and proficiency needed to drive our clients’ business transformations in the digital realm. With a global network spanning diverse industries and regions, you’ll gain invaluable insights and exposure to varied business landscapes impacted by digital and technological changes. Whether you’re starting your journey or charting a long-term career path, the unparalleled experience at EY leaves an indelible mark on your professional trajectory. We are actively seeking Managers/Senior Managers to enrich our esteemed Business Design and Transformation Consulting team. Our ideal candidates exhibit prowess in crafting end-to-end transformation solutions, seamlessly integrating business with technology. Experience in the energy, infrastructure, construction, or engineering sectors is highly valued. If you possess 4 to 10 years of relevant experience, we invite you to explore this opportunity further. The Role As a Manager/Senior Manager, you will lead our project teams, orchestrating day-to-day operations while fostering client relationships. Your responsibilities will encompass guiding, inspiring, and influencing project direction, alongside mentoring team members. You will champion the design and execution of complex workstreams and solutions, delivering impactful results. Experience in leading client workshops, design sessions, and customer research clinics is essential. Thriving in dynamic environments, you will navigate ambiguity with agility and pace. Key Responsibilities Identify and define business needs through adept leadership in discussions, meetings, and workshops. Craft business experience journeys across diverse sectors, pinpointing opportunities and process re-engineering for enhancement and optimization. Recommend process improvements and/or technology-based solutions to address a client or organization’s business needs, leveraging insights gathered from the client to determine their challenges and priorities. Desing end-to-end recommendations and initiative roadmap, combining process, people, data and technology components that are aligned with business objectives, ultimately enhancing efficiency, reducing costs, driving business operations, employee and/or customer experience improvements. Strengthen stakeholder engagement by fostering strong relationships and ensuring alignment throughout the project lifecycle. Lead intricate business design workstreams and teams, ensuring delivery aligns with quality, time, and budget expectations. Cultivate a collaborative and high-performing team culture, nurturing talent and driving excellence. Contribute to advancing the Business Design and Transformation practice through industry events, thought leadership, and innovative methodologies. Lead multifunctional teams in identifying business gaps, performing current state analysis, and designing solutions. Skills and Attributes Strategic Thinking

: Ability to analyze complex business problems and devise strategic solutions that align with the client's long-term goals and objectives. Business Acumen

: Deep understanding of industry trends, competitive landscapes, and business processes, enabling informed decision-making and value-driven recommendations. Innovative Problem-Solving

: Creative approach to problem-solving, using design thinking methodologies and innovative tools to develop tailored solutions that address unique client challenges. Data Analysis and Insights

: Seasoned in leveraging data analytics to extract meaningful insights, identify opportunities, and drive data-driven decision-making throughout the transformation journey. Stakeholder Management

: Strong interpersonal skills to build and maintain relationships with key stakeholders at various levels within client organizations, fostering trust and collaboration. Communication Skills

: Excellent verbal and written communication skills to effectively convey complex ideas, facilitate workshops, and present findings to diverse audiences, including executives. Team Leadership

: Proven ability to lead diverse teams, foster collaboration, and inspire high performance, driving successful project outcomes while nurturing talent and promoting a culture of continuous learning and development. Change Management

: Proficiency in guiding organizations through large-scale transformations by effectively managing resistance, driving adoption, and ensuring sustainable change. Qualifications Bachelor’s or master’s degree with 4-10 years of experience in customer-facing roles with problem-solving capacities. Experience in business consulting, preferably within leading consultancy firms or energy companies, designing or delivering business-led and technology enabled transformation projects. Familiarity with technology, digital and data analytics solutions. Preferred Qualifications Sector-specific customer experience knowledge, especially in the energy, infrastructure, construction, or engineering sectors. Familiarity with Agile and/or traditional project management methodologies. Understanding of product management and development lifecycles. Proficiency in Design Thinking, UI/UX concepts. What We Seek We seek highly motivated individuals with excellent problem-solving skills, adept at prioritizing shifting workloads in dynamic industries. Effective communicators and confident leaders with strong people management skills will excel in this role. If you are eager to undertake diverse responsibilities and are committed to driving positive change, we encourage you to apply. What working at EY offers EY offers a competitive remuneration package commensurate with your work experience, where you will be rewarded for your individual and team performance. We are committed to being an inclusive employer and are happy to consider flexible working arrangements (FWA), as needed, guided by our FWA Policy. Plus, we offer: Continuous learning:

You’ll develop the mindset and skills to navigate whatever comes next. Success as defined by you:

We’ll provide the tools and flexibility, so you can make a meaningful impact, your way. Transformative leadership:

We’ll give you the insights, coaching and confidence to be the leader the world needs. Diverse and inclusive culture:

You’ll be embraced for who you are and empowered to use your voice to help others find theirs. If you can demonstrate that you meet the criteria above, please contact us as soon as possible. The exceptional EY experience. It’s yours to build. EY | Building a better working world EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets. Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate. Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today. Select how often (in days) to receive an alert: EY refers to the global organization, and may refer to one or more, of the member firms of Ernst & Young Global Limited, each of which is a separate legal entity. Ernst & Young Global Limited, a UK company limited by guarantee, does not provide services to clients.

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