16 Training Programs jobs in Malaysia

Responsibilities: To assess outlet with policy and standard operating procedures (SOP); to coach on retail person to support skill development; to capable to interact and communicate clearly; to analyze and rectify challenges on retail operation consistency; and prepare report on assessment result.

• Bachelor's Degree in Business Studies/Human Resource/Management or a related field.
• Minimum 2 years working experience in retail operations, training, or coaching roles. Salary RM3K and above depending on the qualification and experience.
• Possess Train The Trainer (TTT) certification.
• Willing to travel & driving required for the role.
• Strong interpersonal and communication skills.
• Good command of English, Mandarin and Bahasa Malaysia.

Conduct training needs analysis and create a structured annual training plan.

Develop and manage learning programs to address competency gaps.

Monitor and evaluate training effectiveness and ROI.

Oversee the end-to-end Protege Program lifecycle.

2. Succession Planning

Design and implement talent and succession planning frameworks.

Identify critical roles and high-potential talent pipelines.

Facilitate talent reviews and career development plans.

3. Performance Management

To develop division KPI and individual KPI

Design and implement a structured performance management system (PMS) that aligns employee goals with organizational objectives.

Coordinate performance appraisal cycles, including goal setting, mid-year reviews, and annual evaluations.

Develop, review, and implement HR policies and procedures in line with labor laws.

Ensure compliance with regulatory requirements including OSHA, EA 1955, IR Act, etc.

Manage HR audits and reporting for internal and external stakeholders.

5.Strategic HR Management

Align HR strategies with organizational goals to drive business performance.

Partner with leadership to identify HR priorities and recommend data-driven solutions.

Lead strategic workforce planning and change management initiatives

Qualifications & Experience

Bachelor’s degree in Human Resource Management, Business Admin, or related field.

Minimum 7 years HR experience with 3 years in a managerial role.

Holding TTT Certification is a must

Conduct Internal Training as Internal Trainer

Experience in designing and managing performance management frameworks.

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Which of the following statements best describes your right to work in Malaysia? What's your expected monthly basic salary? Which of the following types of qualifications do you have? How many years' experience do you have as a Training and Development Manager?

At VFive Group, we pride ourselves on being an organization of world-class teams, driven by an entrepreneurial spirit and dedicated to serving our clients. Our strategic vision is to be the leading integrated solutions provider for turn-key project management, setting the benchmark for industries within our realm of expertise.

For more than a decade, we have been turning our clients’ visions into extraordinary realities, achieving what may have seemed impossible.

At VFive Group, we pride ourselves on being an organization of world-class teams, driven by an entrepreneurial spirit and dedicated to serving our clients. Our strategic vision is to be the leading integrated solutions provider for turn-key project management, setting the benchmark for industries within our realm of expertise.

For more than a decade, we have been turning our clients’ visions into extraordinary realities, achieving what may have seemed impossible.

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Manager, Retail Training & Development

Coach

Coach is a global fashion house founded in New York in 1941. Inspired by the vision of Creative Director Stuart Vevers and the inclusive and courageous spirit of our hometown, we make beautiful things, crafted to last—for you to be yourself in.

Coach is part of the Tapestry portfolio – a global house of brands committed to stretching what’s possible.

A member of the Tapestry family, we are part of a global house of brands that has unwavering optimism and is committed to being innovative and wholly inclusive. VisitOur People page to learn more about Tapestry's commitment to equity, inclusion, and diversity.

Primary Purpose: To support driving business and talent development through identify/ analyze, training and development needs, develop and implement training programs, perform evaluation and follow-up. The incumbent will work closely with retail leadership team to deliver skill building training solutions.

The successful individual will leverage their proficiency in Retail Training & Development to.

• Partner closely and communicate effectively with retail leadership team to identify/assess local training priorities on an ongoing basis and proactively develop solutions to specific service and selling opportunities
• Plan, design, and deliver the training programs or projects in both field and virtual environment to support retail strategies and priorities for all levels of retail team in an engaging and informative manner including but is not limited to:
• Associate onboarding program
• Selling, service and styling skills
• Clienteling training
• Specialist and other service training programs
• Train the trainer programs
• Work closely with global customer experience team to drive the adoption of global initiatives to maximize impact and effectiveness to local market
• Manage and drive the impact of all trainings through regular store visits with active shop-floor presence to observe subsequent implementation and deliver sustained in-store coaching to enhance performance:
• Skills improvement
• Sales performance/productivity improvement
• Maintain an updated database on training platforms, programs, manuals and related records
• Lead a team of field trainers with a strategic approach to ensure trainings are planned and executed in accordance to business needs
• Liaise and coordinate with internal and external parties in executing training initiatives
• Manage training team budget
• Lead or take part in ad-hoc project

The accomplished individual will possess.

• Minimum 5 years solid hands-on service/hosting training and development experience in retail sector, preferably in luxury/fashion/cosmetics brand
• Experience in managing MEGA store or Factory Outlet store retail fields position is a plus (Flagship Store Manager, Area Manager, Regional Manager)
• Strong interpersonal and written and spoken communication skills in English and spoken communication skills in Malay and Mandarin
• Ability to build positive relationships with cross-functional teams by creating a collaborative environment
• Creative and strategic problem solver with solid execution and implementation skills
• Holder of other professional training qualifications is definitely advantageous
• Proficiency in MS Office including Powerpoint, Excel and Word Processing

Other Characteristics / Competencies

• Able to cope with fast-growing and dynamic environment
• The ability to work with minimal supervision
• Attention to details, self-motivated, and independent with excellent interpersonal skills in working with all levels of staff
• Good time management and project management skills in completing multiple tasks within tight deadlines
• Ability to work under pressure, challenging working environment and tackling problems in a positive way
• Creative mindset with forward thinking mode
• Action-oriented, energetic and participative in teamwork
• Flexibility to work extra hours on weekends for staff activities
• Able to travel when required

Our Competencies for All Employees

• Courage : Doesn’t hold back anything that needs to be said; provides current, direct, complete, and “actionable” positive and corrective feedback to others; lets people know where they stand; faces up to people problems on any person or situation (not including direct reports) quickly and directly; is not afraid to take negative action when necessary.
• Creativity : Comes up with a lot of new and unique ideas; easily makes connections among previously unrelated notions; tends to be seen as original and value-added in brainstorming settings.
• Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.
• Dealing with Ambiguity : Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn’t upset when things are up in the air; doesn’t have to finish things before moving on; can comfortably handle risk and uncertainty.
• Drive for Results: Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom-line oriented; steadfastly pushes self and others for results.
• Interpersonal Savvy : Relates well to all kinds of people, up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can diffuse even high-tension situations comfortably.
• Learning on the Fly: Learns quickly when facing new problems; a relentless and versatile learner; open to change; analyzes both successes and failures for clues to improvement; experiments and will try anything to find solutions; enjoys the challenge of unfamiliar tasks; quickly grasps the essence and the underlying structure of anything.

Our Competencies for All People Managers

• Strategic Agility : Sees ahead clearly; can anticipate future consequences and trends accurately; has broad knowledge and perspective; is future oriented; can articulately paint credible pictures and visions of possibilities and likelihoods; can create competitive and breakthrough strategies and plans.
• Developing Direct Reports and Others: Provides challenging and stretching tasks and assignments; holds frequent development discussions; is aware of each person's career goals; constructs compelling development plans and executes them; pushes people to accept developmental moves; will take on those who need help and further development; cooperates with the developmental system in the organization; is a people builder.
• Building Effective Teams : Blends people into teams when needed; creates strong moraleand spirit in theirteam; shares wins and successes; fosters open dialogue; lets people finish and be responsible for their work; defines success in terms of the whole team; creates a feeling of belonging in the team.

Coach is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant’s or employee’s qualifications as they relate to the requirements of the position under consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law. Visit Coach at

General Description of All Benefits: Our company offers a number of benefits to eligible employees, including health benefits (medical, dental, vision), life insurance and disability insurance. Eligible employees are also able to enroll in our company’s 401(k) savings plan and take paid time off for wellness needs and vacations. For additional information about our benefits Click Here - U.S Store Compensation & Benefits
General Description of Other Compensation: Eligible employees will be able to receive discounts on certain products and incentive compensation.

Job Segment: Training, Outside Sales, Operations, Retail, Sales

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Manager, Retail Training & Development

Coach

Coach is a global fashion house founded in New York in 1941. Inspired by the vision of Creative Director Stuart Vevers and the inclusive and courageous spirit of our hometown, we make beautiful things, crafted to last—for you to be yourself in.

Coach is part of the Tapestry portfolio – a global house of brands committed to stretching what’s possible.

A member of the Tapestry family, we are part of a global house of brands that has unwavering optimism and is committed to being innovative and wholly inclusive. VisitOur People page to learn more about Tapestry's commitment to equity, inclusion, and diversity.

Primary Purpose: To support driving business and talent development through identify/ analyze, training and development needs, develop and implement training programs, perform evaluation and follow-up. The incumbent will work closely with retail leadership team to deliver skill building training solutions.

The successful individual will leverage their proficiency in Retail Training & Development to.

• Partner closely and communicate effectively with retail leadership team to identify/assess local training priorities on an ongoing basis and proactively develop solutions to specific service and selling opportunities
• Plan, design, and deliver the training programs or projects in both field and virtual environment to support retail strategies and priorities for all levels of retail team in an engaging and informative manner including but is not limited to:
• Associate onboarding program
• Selling, service and styling skills
• Clienteling training
• Specialist and other service training programs
• Train the trainer programs
• Work closely with global customer experience team to drive the adoption of global initiatives to maximize impact and effectiveness to local market
• Manage and drive the impact of all trainings through regular store visits with active shop-floor presence to observe subsequent implementation and deliver sustained in-store coaching to enhance performance:
• Skills improvement
• Sales performance/productivity improvement
• Maintain an updated database on training platforms, programs, manuals and related records
• Lead a team of field trainers with a strategic approach to ensure trainings are planned and executed in accordance to business needs
• Liaise and coordinate with internal and external parties in executing training initiatives
• Manage training team budget
• Lead or take part in ad-hoc project

The accomplished individual will possess.

• Minimum 5 years solid hands-on service/hosting training and development experience in retail sector, preferably in luxury/fashion/cosmetics brand
• Experience in managing MEGA store or Factory Outlet store retail fields position is a plus (Flagship Store Manager, Area Manager, Regional Manager)
• Strong interpersonal and written and spoken communication skills in English and spoken communication skills in Malay and Mandarin
• Ability to build positive relationships with cross-functional teams by creating a collaborative environment
• Creative and strategic problem solver with solid execution and implementation skills
• Holder of other professional training qualifications is definitely advantageous
• Proficiency in MS Office including Powerpoint, Excel and Word Processing

Other Characteristics / Competencies

• Able to cope with fast-growing and dynamic environment
• The ability to work with minimal supervision
• Attention to details, self-motivated, and independent with excellent interpersonal skills in working with all levels of staff
• Good time management and project management skills in completing multiple tasks within tight deadlines
• Ability to work under pressure, challenging working environment and tackling problems in a positive way
• Creative mindset with forward thinking mode
• Action-oriented, energetic and participative in teamwork
• Flexibility to work extra hours on weekends for staff activities
• Able to travel when required

Our Competencies for All Employees

• Courage : Doesn’t hold back anything that needs to be said; provides current, direct, complete, and “actionable” positive and corrective feedback to others; lets people know where they stand; faces up to people problems on any person or situation (not including direct reports) quickly and directly; is not afraid to take negative action when necessary.
• Creativity : Comes up with a lot of new and unique ideas; easily makes connections among previously unrelated notions; tends to be seen as original and value-added in brainstorming settings.
• Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.
• Dealing with Ambiguity : Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn’t upset when things are up in the air; doesn’t have to finish things before moving on; can comfortably handle risk and uncertainty.
• Drive for Results: Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom-line oriented; steadfastly pushes self and others for results.
• Interpersonal Savvy : Relates well to all kinds of people, up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can diffuse even high-tension situations comfortably.
• Learning on the Fly: Learns quickly when facing new problems; a relentless and versatile learner; open to change; analyzes both successes and failures for clues to improvement; experiments and will try anything to find solutions; enjoys the challenge of unfamiliar tasks; quickly grasps the essence and the underlying structure of anything.

Our Competencies for All People Managers

• Strategic Agility : Sees ahead clearly; can anticipate future consequences and trends accurately; has broad knowledge and perspective; is future oriented; can articulately paint credible pictures and visions of possibilities and likelihoods; can create competitive and breakthrough strategies and plans.
• Developing Direct Reports and Others: Provides challenging and stretching tasks and assignments; holds frequent development discussions; is aware of each person's career goals; constructs compelling development plans and executes them; pushes people to accept developmental moves; will take on those who need help and further development; cooperates with the developmental system in the organization; is a people builder.
• Building Effective Teams : Blends people into teams when needed; creates strong moraleand spirit in theirteam; shares wins and successes; fosters open dialogue; lets people finish and be responsible for their work; defines success in terms of the whole team; creates a feeling of belonging in the team.

Coach is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant’s or employee’s qualifications as they relate to the requirements of the position under consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law. Visit Coach at

General Description of All Benefits: Our company offers a number of benefits to eligible employees, including health benefits (medical, dental, vision), life insurance and disability insurance. Eligible employees are also able to enroll in our company’s 401(k) savings plan and take paid time off for wellness needs and vacations. For additional information about our benefits Click Here - U.S Store Compensation & Benefits
General Description of Other Compensation: Eligible employees will be able to receive discounts on certain products and incentive compensation.

Job Segment: Training, Outside Sales, Operations, Retail, Sales

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This job involves designing and delivering training programs for Independent Business Owners (ABOs) to improve their skills. The role includes creating effective training materials, identifying training needs, and supporting the growth and success of ABOs in a dynamic environment.

1. Identify ABOs' training needs through research and communication with internal stakeholders to develop and localize impactful training content that enhances ABOs' knowledge, attitudes, and skills.
2. Plan, coordinate, and lead scheduled training sessions, preparing comprehensive materials including modules, workbooks, and workshop resources.
3. Select appropriate platforms and methods to deliver training effectively to ABOs.
4. Conduct Train-the-Trainer sessions for ABO contract trainers to ensure content understanding and alignment, and periodically audit their training performance.
5. Gather feedback and analyze data post-training to improve future training sessions, collaborating with stakeholders for continuous improvement.
6. Engage in self-development by learning about corporate operational guidelines, codes of conduct, IP guidelines, and regional training policies.
7. Ensure all training activities comply with Amway’s operational standards and guidelines.
8. Demonstrate a basic understanding of the organization’s business and strategic goals.
9. Support company projects, functions, and events as assigned.

Job Requirements Company Benefits Comprehensive Training and Development

Amway Malaysia offers extensive professional development programs to help employees enhance skills and advance careers.

Innovative and Supportive Work Environment

Work in a dynamic, creative workplace that promotes collaboration.

Employee Wellness Programs

Focus on employee well-being through various wellness initiatives and health benefits.

As a global company, Amway provides diverse, cross-cultural career opportunities worldwide. Our roles range from finance and farming to technology and teaching, supporting distributors in building better lives. At Amway, you can achieve your professional goals and work with exceptional people.

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Press Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Manager, Retail Training & Development

Coach Coach is a global fashion house founded in New York in 1941. Inspired by the vision of Creative Director Stuart Vevers and the inclusive and courageous spirit of our hometown, we make beautiful things, crafted to last—for you to be yourself in. Coach is part of the Tapestry portfolio – a global house of brands committed to stretching what’s possible. A member of the Tapestry family, we are part of a global house of brands that has unwavering optimism and is committed to being innovative and wholly inclusive. Visit Our People

page to learn more about Tapestry's commitment to equity, inclusion, and diversity. Primary Purpose:

To support driving business and talent development through identify/ analyze, training and development needs, develop and implement training programs, perform evaluation and follow-up. The incumbent will work closely with retail leadership team to deliver skill building training solutions. The successful individual will leverage their proficiency in Retail Training & Development to. Partner closely and communicate effectively with retail leadership team to identify/assess local training priorities on an ongoing basis and proactively develop solutions to specific service and selling opportunities Plan, design, and deliver the training programs or projects in both field and virtual environment to support retail strategies and priorities for all levels of retail team in an engaging and informative manner including but is not limited to: Associate onboarding program Selling, service and styling skills Clienteling training Specialist and other service training programs Train the trainer programs Work closely with global customer experience team to drive the adoption of global initiatives to maximize impact and effectiveness to local market Manage and drive the impact of all trainings through regular store visits with active shop-floor presence to observe subsequent implementation and deliver sustained in-store coaching to enhance performance: Skills improvement Sales performance/productivity improvement Maintain an updated database on training platforms, programs, manuals and related records Lead a team of field trainers with a strategic approach to ensure trainings are planned and executed in accordance to business needs Liaise and coordinate with internal and external parties in executing training initiatives Manage training team budget Lead or take part in ad-hoc project The accomplished individual will possess. Minimum 5 years solid hands-on service/hosting training and development experience in retail sector, preferably in luxury/fashion/cosmetics brand Experience in managing MEGA store or Factory Outlet store retail fields position is a plus (Flagship Store Manager, Area Manager, Regional Manager) Strong interpersonal and written and spoken communication skills in English and spoken communication skills in Malay and Mandarin Ability to build positive relationships with cross-functional teams by creating a collaborative environment Creative and strategic problem solver with solid execution and implementation skills Holder of other professional training qualifications is definitely advantageous Proficiency in MS Office including Powerpoint, Excel and Word Processing Other Characteristics / Competencies Able to cope with fast-growing and dynamic environment The ability to work with minimal supervision Attention to details, self-motivated, and independent with excellent interpersonal skills in working with all levels of staff Good time management and project management skills in completing multiple tasks within tight deadlines Ability to work under pressure, challenging working environment and tackling problems in a positive way Creative mindset with forward thinking mode Action-oriented, energetic and participative in teamwork Flexibility to work extra hours on weekends for staff activities Able to travel when required Our Competencies for All Employees Courage : Doesn’t hold back anything that needs to be said; provides current, direct, complete, and “actionable” positive and corrective feedback to others; lets people know where they stand; faces up to people problems on any person or situation (not including direct reports) quickly and directly; is not afraid to take negative action when necessary. Creativity : Comes up with a lot of new and unique ideas; easily makes connections among previously unrelated notions; tends to be seen as original and value-added in brainstorming settings. Customer Focus:

Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect. Dealing with Ambiguity : Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn’t upset when things are up in the air; doesn’t have to finish things before moving on; can comfortably handle risk and uncertainty. Drive for Results:

Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom-line oriented; steadfastly pushes self and others for results. Interpersonal Savvy : Relates well to all kinds of people, up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can diffuse even high-tension situations comfortably. Learning on the Fly:

Learns quickly when facing new problems; a relentless and versatile learner; open to change; analyzes both successes and failures for clues to improvement; experiments and will try anything to find solutions; enjoys the challenge of unfamiliar tasks; quickly grasps the essence and the underlying structure of anything. Our Competencies for All People Managers Strategic Agility : Sees ahead clearly; can anticipate future consequences and trends accurately; has broad knowledge and perspective; is future oriented; can articulately paint credible pictures and visions of possibilities and likelihoods; can create competitive and breakthrough strategies and plans. Developing Direct Reports and Others: Provides challenging and stretching tasks and assignments; holds frequent development discussions; is aware of each person's career goals; constructs compelling development plans and executes them; pushes people to accept developmental moves; will take on those who need help and further development; cooperates with the developmental system in the organization; is a people builder. Building Effective Teams : Blends people into teams when needed; creates strong moraleand spirit in theirteam; shares wins and successes; fosters open dialogue; lets people finish and be responsible for their work; defines success in terms of the whole team; creates a feeling of belonging in the team. Coach is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant’s or employee’s qualifications as they relate to the requirements of the position under consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law. Visit Coach at General Description of All Benefits: Our company offers a number of benefits to eligible employees, including health benefits (medical, dental, vision), life insurance and disability insurance. Eligible employees are also able to enroll in our company’s 401(k) savings plan and take paid time off for wellness needs and vacations. For additional information about our benefits Click Here - U.S Store Compensation & Benefits General Description of Other Compensation: Eligible employees will be able to receive discounts on certain products and incentive compensation.

Job Segment:

Training, Outside Sales, Operations, Retail, Sales

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Training & Development Senior Executive / HOD

1 month ago Be among the first 25 applicants

• To schedule and coordinate all training programs for the year
• To research and develop quality training modules for different levels of staff
• To coordinate and conduct the induction training program
• To liaise with senior managers for training programs
• To conduct a training needs analysis for staff
• To monitor staffs’ performance and evaluate training effectiveness
• To monitor and update external training program: knowledge transfer after the training attended by staff
• To conduct training programs to regional logistics staffs
• Assist the superior in day-to-day operations to ensure smooth execution of training programs and other initiatives
• To undertake any ad-hoc tasks assigned by superior such as organizing team building activities, competition, and on-going projects

Requirements:

• Candidate must possess at least a Bachelor's Degree in Education/Teaching/Training, Human Resource Management, Linguistics/Languages, Business Studies/Administration/Management, Psychology or equivalent.
• Good Communication, Presentation, facilitation, and public speaking skills.
• Able to collaborate well with all stakeholders, able to work independently and also a good team player.
• Analytic, solution-focused, dynamic, and committed to delivering an excellent result.
• Preferable candidates with at least 1 - 2 years of working experience in Training & Development.
• Able to speak Chinese to communicate with stakeholders effectively.
• Applicants who possess own transport and willing to travel will be added advantage.

Seniority level

• Seniority level Mid-Senior level

Employment type

• Employment type Full-time

Job function

• Job function Human Resources, Training, and Strategy/Planning
• Industries Retail

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Reporting to : SeniorManager, Human Resources

Department: Group HRA

Job purpose :To support the Human Resourcesteam in coordinating and administering training and development programs across Citaglobal Group while assisting in maintaining employee data, HR systems and reporting to support HR operations and decision making.

ACCOUNTABILITIES

• Coordinate end to end training activities including scheduling, attendance tracking and post training evaluation.
• Assist in conducting Training Needs Analysis (TNA) in collaboration with departments to identify training gaps and develop the annual training plan.
• Maintain and update the company’s training calendar and ensure training records are accurately filed and audit compliant.
• Liaise with internal stakeholders and external training providers to ensure smooth and effective program delivery.
• Support the implementation of learning initiatives aligned with organizational goals and employee development needs.
• Assist the recruitment team in creating employee profiles in the HRIS system and updating records as required.
• Perform HR data entry and ensure accuracy in both physical and digital records.
• Assist in the preparation of basic HR reports, internal forms and employee data sheets for internal use.
• Support the compilation of simple HR metrics for internal presentation and tracking.
• Participate in employee engagement initiatives, internal HR programs and company-wide events.
• Ensure systematic filing and record keeping for training, HR related documents and employee files.
• Provide administrative and operational support to the HR team as assigned.

JOB SPECIFICATION

Qualification

• At least a Diploma in Human Resources or relevant fields.
• 3 – 4 years of relevant experience in Human Resources with hands on exposure in training coordination and HR Operational support.

Knowledge

• General knowledge of various employment laws and practices.
• Strong proficiency in Microsoft (e.g. data entry, formula, tables, dashboard)
• Experience in supporting or conducting Training Needs Analysis (TNA)
• Knowledge of HR Business Intelligence (HR BI) tools will be an added advantage

Skill

• Effective oral and written communications skills in Bahasa Malaysia and English.
• Good interpersonal skills.
• Well organized, detail oriented and able to manage multiple tasks effectively.
• High ethical standard and ability to exhibit a high level of confidentiality.
• Team oriented with a proactive and positive work attitude.

You may view our website at for more information about company. Only shortlisted applicants will be notified.

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Reporting to : SeniorManager, Human Resources Department: Group HRA Job purpose :To support the Human Resourcesteam in coordinating and administering training and development programs across Citaglobal Group while assisting in maintaining employee data, HR systems and reporting to support HR operations and decision making. ACCOUNTABILITIES Coordinate end to end training activities including scheduling, attendance tracking and post training evaluation. Assist in conducting Training Needs Analysis (TNA) in collaboration with departments to identify training gaps and develop the annual training plan. Maintain and update the company’s training calendar and ensure training records are accurately filed and audit compliant. Liaise with internal stakeholders and external training providers to ensure smooth and effective program delivery. Support the implementation of learning initiatives aligned with organizational goals and employee development needs. Assist the recruitment team in creating employee profiles in the HRIS system and updating records as required. Perform HR data entry and ensure accuracy in both physical and digital records. Assist in the preparation of basic HR reports, internal forms and employee data sheets for internal use. Support the compilation of simple HR metrics for internal presentation and tracking. Participate in employee engagement initiatives, internal HR programs and company-wide events. Ensure systematic filing and record keeping for training, HR related documents and employee files. Provide administrative and operational support to the HR team as assigned. JOB SPECIFICATION Qualification At least a Diploma in Human Resources or relevant fields. 3 – 4 years of relevant experience in Human Resources with hands on exposure in training coordination and HR Operational support. Knowledge General knowledge of various employment laws and practices. Strong proficiency in Microsoft (e.g. data entry, formula, tables, dashboard) Experience in supporting or conducting Training Needs Analysis (TNA) Knowledge of HR Business Intelligence (HR BI) tools will be an added advantage Skill Effective oral and written communications skills in Bahasa Malaysia and English. Good interpersonal skills. Well organized, detail oriented and able to manage multiple tasks effectively. High ethical standard and ability to exhibit a high level of confidentiality. Team oriented with a proactive and positive work attitude. You may view our website at for more information about company. Only shortlisted applicants will be notified.

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