What Jobs are available for Training Delivery in Malaysia?

Are you passionate about fostering online communities of excellence? As a tech-savvy professional with a knack for innovation, you will be providing learning technology guidance, testing and integrating tools, as well as building online content within the LMS/LXP system. What does the role involve?

Support the team in the exploration and identification of technologies that support the learning strategy, meet business needs, and specific goals Manage limited budget and resources at the global level: partnering with regional responsible Provide guidance on the technological feasibility of settings, features, and solutions Build the learning experiences according to defined LMS/LXP Integrate learning technology tools Optimize page design, content, and communities for functionality across devices, systems, and browsers Communicate and test regular software updates and vendor tool updates Participate in quality assurance reviews and functionality and usability testing Monitor challenges to recommend relevant technological solutions and provide support and training Lead the LXP communities of practice and learning Managing requirements definition & design activities Collaborating with stakeholders to define business requirements; partnering with technical staff to develop solution alternatives Participating in Project Management process Providing guidance for testing-related efforts & scenarios Maintain communication with Regional LMS/LXP team to advance alignment, standards, and innovation to develop long-term solutions Experiment with and remain current in new and emerging technologies including software, hardware, mobile, and cloud technologies that can enhance online learning Undertake a range of networking activities, such as collaborating with other departments that have related interests and objectives, increasing colleagues' awareness of existing practice, enable exchange of ideas and experience in technology-supported learning and teaching and so on Identifies and communicates opportunities for process and quality improvements for the user experience, providing feedback on usage, technical issues, and suggested enhancements to optimize training effectiveness, efficiency, meeting organizational objectives What you need is:

To help you succeed, we’ll provide you with everything you need so that we’re driving impact together from day one. You’ll find a stable working environment, exceptional support, learning and development, and a great team around you. Here’s what you’ll need to bring with you: Bachelor’s degree / Master's is required, in Computer Science, Educational Technology, Instructional Design, or related field 3-5 years of experience in learning platforms, technology, or learning and development Knowledge in educational technology tools and system Experience integrating learning tools, building online courses, and evaluating and testing technological solutions Track record in managing time effectively to complete multiple projects on time and according to standards Experience with software applications such as Adobe Creative Suite Highly professional, organized, and reliable Ability to think critically about tasks and make recommendations that improve the user experience Demonstrated ability to produce error-free work in a fast-paced environment Ability to effectively work with a multifunctional and geographically dispersed team Ability to communicate effectively with technical and non-technical stakeholders Passionate about digitally enabled learning and eager to grow and learn Why should you apply?

We know you have plenty of choices when it comes to your career. What makes Hilti stand out is our people. We pride ourselves on fostering an inclusive, caring and high-performing culture that embraces diversity in all its forms. At Hilti, everyone has the opportunity to thrive. We welcome qualified candidates from all backgrounds and provide equal opportunities. What truly sets you apart at Hilti is your passion for teamwork, willingness to learn and grow, and drive to make an impact. What do we offer?

We really value our people, and we've worked hard to develop a reward package that reflects this, creating your future to be just how you would want it. Some of our benefits include: A caring and performance-oriented culture A recognised Great Place to Work, which celebrates our commitment to a culture that values care, performance, and innovation for our greatest strength, our people Competitive rewards and comprehensive career development opportunities that ensure your success is our priority

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Company Overview At IOI Corporation, we believe in empowering our people to grow and thrive. As part of our Corporate Learning & Talent Development team, you’ll help shape the future of our workforce through impactful learning experiences and strategic talent initiatives.

What You’ll Do

Design and deliver learning programmes aligned with business needs

Drive digital learning initiatives via platforms like IOI GROW

Conduct Training Needs Analysis (TNA) and evaluate programme effectiveness

Collaborate with internal stakeholders and external vendors

What We’re Looking For

Degree/Diploma in HRM, Psychology, Communications or related field

3+ years’ experience in L&D or talent development

Strong communication and stakeholder engagement skills

Tech-savvy with a passion for digital learning

Organised, proactive, and a team player

Why Join Us?

Be part of a purpose-driven team that values innovation and growth

Work on strategic projects that impact the entire organisation

Access to continuous learning and development opportunities

Supportive and collaborative work culture

If you’re ready to make a meaningful impact and grow your career in talent development, we’d love to hear from you. Apply now and be part of our journey to build a future-ready workforce.

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Change Manager Location: Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

Salary: MYR5,000.00-MYR13,000.00

Employment Type: Full‑time

Seniority Level: Mid‑Senior level

Job Function: Customer Service

Industry: Oil and Gas

Responsibilities

Develop and execute change management strategies tailored to CRM, customer service, and AI implementation goals.

Conduct stakeholder analysis and change impact assessments across customer‑facing teams.

Create integrated change plans that align with project milestones and business outcomes.

Stakeholder Engagement & Communication

Design targeted communication strategies to build awareness and buy‑in across sales, service, and support teams.

Facilitate engagement sessions, feedback forums, and change champion networks.

Act as a trusted advisor to business leaders, ensuring alignment and support for change initiatives.

Partner with relevant teams to co‑create training programs focused on CRM usage, AI tools (e.g., chatbots, predictive analytics), and customer service excellence.

Ensure training content is role‑specific, practical, and aligned with real‑world workflows.

Oversee training delivery, including scheduling, facilitation, and post‑training reinforcement.

Monitor training effectiveness and adoption metrics, using feedback to refine learning strategies.

Adoption & Behavior Change

Develop strategies to drive adoption of new CRM features, AI tools, and customer service protocols.

Identify and address resistance points through coaching, support, and targeted interventions.

Track and report on adoption KPIs, readiness levels, and change effectiveness.

Project Integration & Governance

Embed change and learning activities into overall project governance and delivery plans.

Collaborate with IT, PMO, and business units to ensure seamless execution and alignment.

Provide regular updates to leadership on change progress, risks, and mitigation strategies.

Requirements

5+ years of experience in implementing CRM & Customer Service user adoption and training strategies.

5+ year of experience working with the lubricant or related industries especially in the B2B channel.

Strong understanding of change management methodologies (e.g., ADKAR, Kotter) and adult learning principles.

Experience designing and delivering training programs in partnership with relevant functions/teams.

Familiarity with CRM platforms (e.g., Salesforce, Microsoft Dynamics), AI tools, and customer service technologies.

Excellent communication, facilitation, and stakeholder engagement skills.

Certification in Change Management (e.g., Prosci, APMG) and instructional design is a plus.

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Overview

Talent & Organization Learning & Instructional Design role As a Talent & Organization (T&O) professional in the S&C Global Network, you’ll help clients across a variety of industries in the areas of Change Management, HR Transformation and Learning & Instructional Design. You’ll use your expertise to develop exciting new learning strategies and solutions. Essentially, you’ll be part of the team that is creating the workforce of the future! Job Responsibilities

Collaborate with the client team to understand the business problem, identify the solution approach and work through the design, development, and delivery phases. Conduct Training Needs Analysis to develop the training curriculum. Develop high-quality and detailed content outlines as per the curriculum. Design standards, guidelines, templates, and checklists for the proposed learning solution. Collaborate with internal and client stakeholders to design and develop relevant and effective training deliverables. Review training deliverables to ensure that the deliverable quality is as per the project quality parameters and industry standards. Identify and share the risks with the Project Leads/Functional Manager to discuss possible solutions/mitigations/alternatives. Coach instructional designers and content developers to prepare materials for instructor development workshops. Provide clear and effective feedback to team with the intent to develop their instructional design skills. Identify opportunities to implement new and innovative learning strategies into the solution. Leverage proficiency in instructional design, research and information gathering, content analysis, content design, knowledge of latest trends in the learning industry. Apply your strong knowledge in industry standard design/rapid authoring tools such as Articulate/Captivate/Lectora/Camtasia/SAP Enable Now/WalkMe and be comfortable with client proprietary authoring tools. An ideal candidate should be well-versed with the technical functionalities and limitations of these tools. Work in a problem-solving global environment with cross-cultural competence. Possess excellent interpersonal and writing skills with a strong business acumen. Job Qualifications

Minimum experience of 3 years and above. Fundamental understanding of the HR domains across the value chain and an awareness of key trends in the talent & organization world. Extensive experience in developing, reviewing and delivering different training modalities like Instructor-Led Trainings, Web-Based Trainings, application simulations, job aids, and quick reference guides. Cloud / Digital HR HR Process HR Diagnostics / Analytics HR Technology Workforce Planning Talent Management including Recruitment, Performance Management, Competency Modelling, Career Framework, Reward Design, Strategic Role Assessment, etc. Design and deployment of HR Service Delivery Model across diverse set of organizations Desired knowledge of HRIT and ERP (Oracle/SAP/Workday) Knowledge of outsourcing business model of key HR processes Working experience with international clients is desirable Key Competencies and Skills

Techno-functional HR knowledge (hands-on experience on SuccessFactors/Workday/Other HR platforms). Certification on key modules is an added benefit Experience with HR process design, service delivery models and managing change - especially related to HCM platforms Project management skills including establishment of tracking and monitoring mechanisms Experience working in or with any international markets especially APAC, Middle East, Europe is an added benefit Analytical & data driven Work well with ambiguity and change Good at stakeholder management and have relationship building skills Very strong in your communication and presentation skills Detail oriented Able to work well in cross-cultural teams as well as guide and support team members Seniority level

Mid-Senior level Employment type

Full-time Job function

Strategy/Planning and Consulting Industries

Business Consulting and Services Referrals increase your chances of interviewing at Accenture Southeast Asia by 2x

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Develop and implement sales strategies to promote WMA’s

courses, training programs, seminars, and conference events . Identify and approach potential corporate clients, partners, and individual participants. Manage the full business development cycle – from prospecting, pitching, and negotiation to closing deals. Work closely with marketing and program teams to align promotional campaigns and client engagement efforts. Conduct market research to identify potential industries, client needs, and new business opportunities. Maintain long-term relationships with key accounts and provide excellent after-sales support. Participate and represent WMA at

roadshows, conferences, and networking events . (Apply now at #J-18808-Ljbffr

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Research market trends and identify relevant training topics aligned with HRDF requirements and industry demand. Design and develop course outlines, learning objectives, and program flow. Source, evaluate, and liaise with potential trainers, speakers, and subject matter experts. Coordinate with the marketing team to prepare program content for promotion (brochures, website, social media). Manage the full production timeline — from concept creation to post-event evaluation. Ensure compliance with HRDF standards and training claim guidelines. Monitor participant feedback and trainer performance for continuous program improvement. Collaborate with the operations team to ensure smooth event logistics and participant experience. (Apply now at #J-18808-Ljbffr