What Jobs are available for Training Assistant in Malaysia?

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others.
If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it's with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike.
The Assistant Human Resources Manager assists the Director of Human Resources to deal with daily operations, provide resources for management and coaching of team members to be effective managers of Human Resources within their area of responsibility. This role manages the Human Resources data for the hotel, and tracks the effectiveness of systems and programs, advising the Director of Human Resources on strategic issues related to the department.
**What will I be doing?**
As the Assistant Human Resources Manager, you will be responsible for performing the following tasks to the highest standards:
- Supervise team members in the HR office, ensuring the department's daily operation is running smoothly and team members adhere to set disciplines.
- Liaise with local government authorities regarding labour law, labour relations and arbitration cases.
- Prepare procedures released concerning labour contracts for team members.
- Develop and maintain the team member relations programs, including social and sports activities, service award programs, and employee counseling to increase team members' satisfaction.
- Take charge of recruitment according to hotel business requirements and the manning situation.
- Handle the check in / out for Level 8 and above team members.
- Supervise and check all records on sick leave, medical expenses, misconduct and the personnel action form.
- Supervise and support the HR Supervisor to manage the team member facilities.
- Maintain safety and cleanliness of work areas and team member areas, including but not limited to the team member restaurant and locker rooms.
- Supervise and support the HR Supervisor to maintain the smooth operations of Compensation & Benefits.
- Strictly adhere to and ensure the security and confidentiality of the HR department.
- Initiate any new and improved systems / procedures to be implemented in order to upgrade all personnel filing systems and records.
- Handle arbitration cases to protect the hotel's benefits.
- Handle team members' complaints and communicate with other departments.
- Be in charge of HR audits and standardize HR operations.
- Build HR policies and procedures to increase the efficiency of the department.
- Build an environment of support with other departments.
- Carry out manning analyses, exit interviews and turnover analyses.
- Ensure that team members maintain a high standard of personal appearance and hygiene, adhering to the hotel and department's grooming standards.
- Conduct HR related market surveys to promptly adjust strategy.
- Handle foreigner work permits and visa application.
- Discipline team members.
- Assume the duty of the Director of HR during his / her absence.
- Adhere to the hotel's security and emergency policies and procedures.
- Ensure that all team members have a complete understanding of and adhere to the hotel's team member rules and regulations.
- Carry out any other reasonable duties and responsibilities as assigned.
- The Management reserves the right to make changes to this job description at its sole discretion and without advance notice.
**What are we looking for?**
An Assistant Human Resources Manager, serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
- Local Malaysian.
- College degree and above.
- Minimum 5 years of working experience in the hotel industry.
- 3 to 4 years of experience in a similar position with an international brand hotel.
- Good understanding of the local Langkawi talent market.
- Good analysis and planning skills.
- Open minded and a good team player.
- Good communication skills.
- Fluent in written and spoken English and Bahasa to meet business needs. Other languages will be an added advantage.
- Thorough knowledge of payroll, salary, employment and benefits administrations.
- Good relationship with the local labour department and government agencies i.e. Labour Office, KWSP, PERKESO.
- Thorough knowledge of Malaysia Employment Act 1955 (EA 1955).
- Thorough knowledge of HR modules and department operations.
- Possess basic business and financial sense.
- Strong ownership and result driven.
- Good organization and presentation skills.
**What will it be like to work for Hilton?**
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
**Job:** _Human Resources_
**Title:** _Assistant HR Manager_
**Location:** _null_
**Requisition ID:** _HOT0BZK3_
**EOE/AA/Disabled/Veterans**

Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.
**Summary:** Provide learning administrative services to support client learning and data management needs
**Duties and Responsibilities include the following:**
+ Perform data entry as it relates to learning administration
+ Enter training data into learning management system (SuccessFactors) and manage requests using request management system (ServiceNow)
+ Make certain client standard operating procedures, processes and service level agreements are maintained
+ Identify and trouble shoot discrepancies and issues
+ Escalate issues to Manager for resolution
**Qualifications:**
+ Entry level for bachelor's degree or 2 years of successful working experience in:
+ A learning organization
+ Training administration (preferred but not required)
+ Customer service
+ Knowledge of and experience with learning management systems (preferred but not required)
+ Experience in Microsoft Office suite
+ Team-oriented but self-motivated and able to work with minimal supervision
+ Demonstrated attention to detail, strong quality focus, and well organized
+ Successful prioritization of work requirements and multitasking, as necessary
+ Analytical and problem-solving skills
+ Client focused to build and maintain professional working relationships
+ Ability to remain flexible and adaptable to constant change
+ Effective oral and written English communication skills with clients, leadership and team members
+ This position is supporting regional client, and the caliber must be able to work on 12 hours shift rotating with 4 days in a week including weekend and public holidays.
+ Attractive remuneration package to be provided for the role.
Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.
For US applicants: People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded: click here to access or download the form ( . Complete the form and then email it as an attachment to . You may also click here to access Conduent's ADAAA Accommodation Policy ( .

Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.
**Summary:** Provide learning administrative services to support client learning and data management needs
**Duties and Responsibilities include the following:**
+ Perform data entry as it relates to learning administration
+ Enter training data into learning management system (SuccessFactors) and manage requests using request management system (ServiceNow)
+ Make certain client standard operating procedures, processes and service level agreements are maintained
+ Identify and trouble shoot discrepancies and issues
+ Escalate issues to Manager for resolution
**Qualifications:**
+ Entry level for bachelor's degree or 2 years of successful working experience in:
+ A learning organization
+ Training administration (preferred but not required)
+ Customer service
+ Knowledge of and experience with learning management systems (preferred but not required)
+ Experience in Microsoft Office suite
+ Team-oriented but self-motivated and able to work with minimal supervision
+ Demonstrated attention to detail, strong quality focus, and well organized
+ Successful prioritization of work requirements and multitasking, as necessary
+ Analytical and problem-solving skills
+ Client focused to build and maintain professional working relationships
+ Ability to remain flexible and adaptable to constant change
+ Effective oral and written English communication skills with clients, leadership and team members
+ This position is supporting regional client, and the caliber must be able to work on 12 hours shift rotating with 4 days in a week including weekend and public holidays.
+ Attractive remuneration package to be provided for the role.
Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.
For US applicants: People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded: click here to access or download the form ( . Complete the form and then email it as an attachment to . You may also click here to access Conduent's ADAAA Accommodation Policy ( .

Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.
**Summary:** Provide learning administrative services to support client learning and data management needs
**Duties and Responsibilities include the following:**
+ Perform data entry as it relates to learning administration
+ Enter training data into learning management system (SuccessFactors) and manage requests using request management system (ServiceNow)
+ Make certain client standard operating procedures, processes and service level agreements are maintained
+ Identify and trouble shoot discrepancies and issues
+ Escalate issues to Manager for resolution
**Qualifications:**
+ Entry level for bachelor's degree or 2 years of successful working experience in:
+ A learning organization
+ Training administration (preferred but not required)
+ Customer service
+ Knowledge of and experience with learning management systems (preferred but not required)
+ Experience in Microsoft Office suite
+ Team-oriented but self-motivated and able to work with minimal supervision
+ Demonstrated attention to detail, strong quality focus, and well organized
+ Successful prioritization of work requirements and multitasking, as necessary
+ Analytical and problem-solving skills
+ Client focused to build and maintain professional working relationships
+ Ability to remain flexible and adaptable to constant change
+ Effective oral and written English communication skills with clients, leadership and team members
+ This position is supporting regional client, and the caliber must be able to work on 12 hours shift rotating with 4 days in a week including weekend and public holidays.
+ Attractive remuneration package to be provided for the role.
Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.
For US applicants: People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded: click here to access or download the form ( . Complete the form and then email it as an attachment to . You may also click here to access Conduent's ADAAA Accommodation Policy ( .

Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.
**Summary:** Provide learning administrative services to support client learning and data management needs
**Duties and Responsibilities include the following:**
+ Perform data entry as it relates to learning administration
+ Enter training data into learning management system (SuccessFactors) and manage requests using request management system (ServiceNow)
+ Make certain client standard operating procedures, processes and service level agreements are maintained
+ Identify and trouble shoot discrepancies and issues
+ Escalate issues to Manager for resolution
**Qualifications:**
+ Entry level for bachelor's degree or 2 years of successful working experience in:
+ A learning organization
+ Training administration (preferred but not required)
+ Customer service
+ Knowledge of and experience with learning management systems (preferred but not required)
+ Experience in Microsoft Office suite
+ Team-oriented but self-motivated and able to work with minimal supervision
+ Demonstrated attention to detail, strong quality focus, and well organized
+ Successful prioritization of work requirements and multitasking, as necessary
+ Analytical and problem-solving skills
+ Client focused to build and maintain professional working relationships
+ Ability to remain flexible and adaptable to constant change
+ Effective oral and written English communication skills with clients, leadership and team members
+ This position is supporting regional client, and the caliber must be able to work on 12 hours shift rotating with 4 days in a week including weekend and public holidays.
+ Attractive remuneration package to be provided for the role.
Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.
For US applicants: People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded: click here to access or download the form ( . Complete the form and then email it as an attachment to . You may also click here to access Conduent's ADAAA Accommodation Policy ( .

Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.
**Summary:** Provide learning administrative services to support client learning and data management needs
**Duties and Responsibilities include the following**
+ Perform data entry as it relates to learning administration
+ Enter training data into learning management system (SuccessFactors) and manage requests using request management system (ServiceNow)
+ Make certain client standard operating procedures, processes and service level agreements are maintained
+ Identify and trouble shoot discrepancies and issues
+ Escalate issues to Manager for resolution
**Qualifications:**
+ Entry level for Bachelor's degree or 2 years of successful working experience in:
+ A learning organization
+ Training administration (preferred but not required)
+ Customer service
+ Knowledge of and experience with learning management systems (preferred but not required)
+ Experience in Microsoft Office suite
+ Team-oriented but self-motivated and able to work with minimal supervision
+ Demonstrated attention to detail, strong quality focus, and well organized
+ Successful prioritization of work requirements and multitasking, as necessary
+ Analytical and problem-solving skills
+ Client focused to build and maintain professional working relationships
+ Ability to remain flexible and adaptable to constant change
+ Effective oral and written communication skills with clients, leadership and team members
+ This position is supporting regional client.
+ Must be able to work on 12-hour shift rotating with 4 days between Monday to Sunday in a week.
Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.
For US applicants: People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded: click here to access or download the form ( . Complete the form and then email it as an attachment to . You may also click here to access Conduent's ADAAA Accommodation Policy ( .

EMPLOYEE JOB DESCRIPTION

POSITION DETAILS

• Job Title: Exec AM (Human Resources & Administration)

• Department/Unit: Human Resource & Admin

• Location: Kuala Lumpur

• Reporting To: Chief People Officer

• Organization team: 80+ppl

Purpose of Role:
To manage all human resources and administrative functions of the Company, including workforce planning, recruitment, training, employee relations, payroll coordination, compliance, and general office administration ensuring alignment with business goals and compliance with Malaysian labor laws, especially in the context of construction and property development operations.

KEY RESPONSIBILITIES

Human Resources Management

• Oversee the full spectrum of HR functions including manpower planning, recruitment, onboarding, information, transfers, and resignations.
• Develop and implement HR policies, SOPs, and employee handbook in line with current legal requirements.
• Lead performance management processes including KPI setting, appraisals, and performance improvement plans.
• Advise and manage industrial relations matters, staff discipline, warning letters, domestic inquiries, and employee grievances.
• Ensure timely and accurate payroll processing, statutory submissions (EPF, SOCSO, EIS, PCB), and benefits administration.
• Coordinate and track training & development needs for HQ and site staff; manage HRDF claims and documentation.
• Maintain HRIS and employee database for both office and site personnel.

Plus point:

• Have done / known about workforce / manpower planning
• Cuture activity
• Able to develop handbook playbook content etc
• Experienced in payroll
• Experienced in using Infotech software.
• Smart in numbers.
• Open gender.

Competency

• Able to work in face pace working environment

• Able to work independently with minimum supervision and min mistake

• Presentation - would want this person to conduct workshop/company staff activities

• Content development - powerpoint/copy writing

• Financial and business acumen so understand about cost & how to manage.

Administrative Management

• Oversee general administration, including office supplies, facilities maintenance, company asset control, and administrative SOPs.
• Manage company vehicles, insurance renewals, road tax, tenancy agreements, and service contracts.
• Liaise with regulatory bodies (e.g. CIDB, DOSH, PERKESO, etc.) to ensure compliance with construction-related requirements.
• Support licensing, CIDB green card registration, site PPE, and attendance coordination with project teams.
• Organize staff engagement activities, safety briefings, and team-building events.

Strategic & Compliance Oversight

• Ensure compliance with Malaysian Employment Act, OSHA, and other statutory regulations.
• Advise management on HR trends, risks, and strategic workforce initiatives.
• Participate in audits and provide documentation for ISO or compliance certifications (if applicable).

REQUIRED QUALIFICATIONS & EXPERIENCE

• Experience: Minimum 2-5 years of relevant HR and admin experience, including at least 3-5 years in a managerial role, preferably in the property development and/or construction industry.
• Language: Proficient in Bahasa Malaysia and English (written and spoken). Able to speak Chinese will be added advantage.

REQUIRED SKILLS & COMPETENCIES

• Strong leadership, interpersonal, and people management skills.
• In-depth knowledge of Malaysian labor laws and construction site HR practices.
• Good understanding of payroll systems and HRIS software.
• Excellent communication, conflict resolution, and negotiation abilities.
• Proactive, detail-oriented, and able to work under pressure.
• High integrity, discretion, and professionalism in handling sensitive matters.

JOB SUCCESS FACTORS

• Efficient HR operations and timely compliance with statutory obligations.
• Positive employee engagement and low staff turnover.
• Well-coordinated administrative support across departments and project sites.
• Proactive management of workforce needs during project ramp-up or downsizing.
• Strong relationship and trust with directors, line managers, and site teams.
• Efficient coordination of maintenance activities and contractor support.
• Proactive follow-up on tenant issues and maintenance resolutions.
• Adherence to compliance and documentation requirements.
• Demonstrates initiative and takes ownership of assigned tasks.

DEVELOPMENT GOALS

• Obtain certifications in Industrial Relations, OSHA, or HR analytics
• Implement a full-scale HRIS or e-Claim/e-Attendance system.
• Strengthen labor law expertise to handle more complex employee relations issues.
• Develop succession planning and talent development strategies across departments
• Actively contribute to strategic decisions, becoming a business partner to the leadership team.

**Additional Information**
**Job Number**
**Job Category** Human Resources
**Location** Sheraton Kota Kinabalu, Jalan Albert Kwok, Kota Kinabalu, Malaysia, Malaysia, 88000VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Management
**JOB SUMMARY**
Helps drive company values and philosophy and ensures all training and development activities are strategically linked to the organization's mission and vision. Works with property leadership team to identify and address employee and organizational development needs. The position is responsible for ensuring effective training is in place to enable the achievement of desired business results. Training programs focus on a variety of topics, including product knowledge, company philosophy, and customer service and leadership skills. Conducts needs assessments, designs and develops training programs and facilitates the delivery of both custom and corporate training programs. Measures the effectiveness of training to ensure a return on investment.
**CANDIDATE PROFILE**
**Education and Experience**
- 2-year degree from an accredited university in Human Resources, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the human resources or related professional area; certified trainer.
OR
- 4-year bachelor's degree in Human Resources, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; certified trainer; no work experience required.
**CORE WORK ACTIVITIES**
**Administering Employee Training Programs**
- Promotes and informs employees about all training programs.
- Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations.
- Helps employees identify specific behaviors that will contribute to service excellence.
- Ensures employees receive on-going training to understand guest expectations.
- Uses effective training methods to ensure employees have a good understanding of guest satisfaction and can demonstrate guest satisfaction skills.
- Meets with training cadre on a regular basis to support training efforts.
- Observes service behaviors of employees and provides feedback to individuals and/or managers.
**Evaluating Training Programs Effectiveness**
- Monitors enrollment and attendance at training classes.
- Meets regularly with participants to assess progress and address concerns.
- Partners with operational leaders to assess if employees demonstrate effective technical and leadership skills.
- Reviews comment cards, guest satisfaction results and other data to identify areas of improvement.
- Measures transfer of learning from training courses to the operation.
- Ensures adult learning principles are incorporated into training programs.
**Developing Training Program Plans and Budgets**
- Ensures all training and development activities (department specific and general property training) are strategically linked to the organization's mission and vision.
- Identifies performance gaps and works with managers to develop and implement appropriate training to improve performance.
- Makes any necessary adjustments to training methodology and/or re-trains as appropriate.
- Aligns current training and development programs to effectively impact key business indicators.
- Establishes guidelines so employees understand expectations and parameters.
- Develops specific training to improve service performance.
- Drives brand values and philosophy in all training and development activities.
- Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement.
**Managing Training Budgets**
- Participates in the development of the Training budget as required.
- Manages budget in alignment with Human Resources and property financial goals.
- Manages department controllable expenses to achieve or exceed budgeted goals.
- Utilizes P-card if appropriate to control and monitor departmental expenditures.
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
When you join the Sheraton family, you become a member of its global community. We've been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you're a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be 'The World's Gathering Place'. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others.
If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it's with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike.
The Assistant Learning & Development Manager supports the hotel's training and development initiatives by assisting in the design, coordination, and delivery of learning programs that enhance team member skills, service quality, and brand alignment for single/multiple properties as assigned. You will play a key role in fostering a culture of continuous learning and professional growth across all departments. You will also play an active role in managing the hotel's internship and apprentice program, ensuring a meaningful learning experience for students while supporting the hotel's operational needs.
**What will I be doing?**
As the Assistant Learning & Development Manager, you will be responsible for performing the following tasks to the highest standards:
+ Support the Director of Human Resources in the implementation of the hotel's learning and development strategy in line with brand and Hilton standards.
+ Coordinate and deliver onboarding sessions for new hires to ensure smooth integration and understanding of Hilton values and procedures.
+ Organize and facilitate in-house training programs, workshops, and e-learning modules tailored to operational and service needs.
+ Assist with identifying training needs through performance appraisals, departmental feedback, and guest service metrics.
+ Maintain accurate training records and prepare reports on training attendance, effectiveness, and ROI.
+ Partner with departmental trainers and managers to ensure consistent training delivery and follow-up.
+ Assist in the development and execution of talent development programs, such as leadership development, cross-training, and succession planning.
+ Monitor compliance training and ensure timely completion.
+ Support engagement activities, recognition programs, and internal communication initiatives that reinforce company culture and values.
+ Stay updated on industry trends and innovations in learning methodologies and hospitality service standards.
+ Coordinate the recruitment, selection, and onboarding process for interns in collaboration with local institutions and hotel departments.
+ Carry out structured internship & management trainee programs that provide valuable learning experiences aligned with academic requirements and hotel operations.
+ Organize intern engagement activities and events to foster motivation, connection to the brand, and professional development.
+ Serve as a mentor and point of contact for interns and the management trainee, ensuring continuous support and performance feedback throughout their placement.
+ Assist the Director of HR in organizing reward and certification programs
+ Ensure that training and development are integrated into business plans and budgets, and targeted goals are identified and monitored.
+ Take part in the preparation and planning of the Training department's goals and objectives.
**What are we looking for?**
An Assistant Learning & Development Manager, serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
+ Bachelor's degree or Diploma in Human Resources, Hospitality Management, Education, or a related field.
+ 2-3 years of experience in Learning & Development or Training roles, ideally within the hospitality or service industry.
+ Experience managing internship programs and working with educational institutions is a strong advantage.
+ Experience in a multicultural, international hotel environment is highly preferred.
+ Strong presentation and facilitation skills, with the ability to engage diverse audiences.
+ Excellent organizational, interpersonal, and communication skills.
+ Proficient in Microsoft Office and Learning Management Systems (LMS).
+ Positive attitude, team spirit, and a genuine passion for developing people.
+ Fluency in English and Bahasa Malaysia; additional languages are a plus.
**What will it be like to work for Hilton?**
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
**Job:** _Human Resources_
**Title:** _Assistant Learning & Development Manager_
**Location:** _null_
**Requisition ID:** _HOT0BYH9_
**EOE/AA/Disabled/Veterans**