What Jobs are available for Training And Development in Malaysia?

·    Establish and monitor Key Performance Indicators (KPIs) for all departments.

·    Track staff attendance, punctuality, grooming, and adherence to showroom & office SOPs.

·    Conduct monthly and quarterly performance reviews with management.

·    Identify underperforming staff and propose structured improvement plans (coaching, retraining, or corrective actions).

·    Maintain accurate and confidential records of staff performance and disciplinary actions.

·    Conduct Training Needs Analysis (TNA) to identify skill and knowledge gaps.

·    Develop and deliver training programs in product knowledge, customer service, grooming, and compliance.

·    Foster a continuous learning culture through cross-training, upskilling, and certification programs.

·    Support management in identifying high-potential employees and succession planning.

·    Drive employee engagement initiatives to reduce turnover and improve morale.

·    Develop and maintain a Talent & Skills to support workforce planning.

·    Assist HR in recruitment assessments by providing input on skill requirements.

·    Ensure staff comply with company policies, workplace discipline & industry regulations.

·    Implement performance audits to monitor consistency in service delivery.

·    Prepare monthly performance dashboards and training reports for management review.

·    Maintain quality standards by ensuring training and compliance documentation are audit-ready.

Requirements

• Diploma/Degree in Human Resources, Business Administration, Training & Development, or a related field.

·    Minimum 5 years' experience in Training, HR, or Performance Management (experience in retail/jewellery/luxury sector is an advantage).

·    Strong background in designing and delivering staff training programs.

·    Demonstrated ability to implement and track performance frameworks.

·    Proficient in English (written and spoken).

·    Fluent in Tamil (spoken).

·    Strong proficiency in Microsoft Office (Excel, PowerPoint, Word) for performance tracking and reporting.

·    Familiar with any management systems or performance tracking tools.

·    Ability to prepare training modules, reports & presentations.

·    Strong leadership and interpersonal skills.

·    Analytical and detail-oriented.

·    Ability to balance staff engagement with performance enforcement.

Responsibilities: To assess outlet with policy and standard operating procedures (SOP); to coach on retail person to support skill development; to capable to interact and communicate clearly; to analyze and rectify challenges on retail operation consistency; and prepare report on assessment result.

• Bachelor's Degree in Business Studies/Human Resource/Management or a related field.
• Minimum 2 years working experience in retail operations, training, or coaching roles. Salary RM3K and above depending on the qualification and experience.
• Possess Train The Trainer (TTT) certification.
• Willing to travel & driving required for the role.
• Strong interpersonal and communication skills.
• Good command of English, Mandarin and Bahasa Malaysia. We are seeking candidates proficient in Mandarin to effectively communicate with Mandarin-speaking clients.

This position is responsible for consistently leading and coaching staff under your supervision to formulate & execute operational objectives
leading to
employee and guest-centric activities within four perspectives of:

• People
• Internal Process
• Guest, and
• Revenue

Responsibilities

• Needs analysis:
   Identify training needs by consulting with stakeholders and assessing staff skills and performance.
• Program management:
   Arrange and coordinate training sessions, manage external trainers, and handle logistics like venue and materials.
• Training delivery:
   Facilitate and deliver training sessions and workshops, both in-person and virtually.
• Budget management:
   Manage training budgets, ensure cost-effectiveness, and handle applications for training grants.
• Evaluation and reporting:
   Conduct post-training evaluations, measure effectiveness through metrics, and provide reports to management.
• Record keeping:
   Maintain accurate and updated training records for all employees.
• Liaising:
   Act as a point of contact with external training providers, vendors, and government agencies.
• HRDC
  : Apply and manage HRDC application for external training

Requirements

• Bachelor's degree in a relevant field (e.g., Business Administration, HR) or equivalent experience.
• Minimum of 2-3 years of experience in training, learning, and development.
• Strong communication, presentation, and interpersonal skills.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
• Excellent organizational and planning skills to manage time and meet deadlines.
• Ability to work independently with minimal supervision, as well as in a team.
• Relevant certifications, such as Train The Trainer (TTT), can be beneficial.

Job Description

1. Apply professional knowledge and skills to enable trainees to operate independently following standards.

2. Focus on food safety and cultivate trainees' QSC habits.

3. Provide practical - theory training to enhance trainees' operation and problem - solving abilities

4. Travel short - term for store opening and operation assistance.

5. Assist the training team and proactively solve problems.

6. Optimize training processes and improve training quality.

7. Conduct training for 20 people in 5 stores monthly and organize at least 2 practical training sessions.

8. Assist in formulating and implementing training plans, organizing training, assessments, andcollecting feedback.

Qualification

1. At least 2 years of catering operation management experience, with preference for tea - drink industry experience.

2. Positive attitude, strong sense of responsibility, good communication and interpersonal skills.

3. Willing to travel short - term and work morning, noon, and night shifts

Job Type: Full-time

Pay: RM3, RM5,000.00 per month

Language:

• Chinese (Required)

Work Location: On the road

Responsibilities: To assess outlet with policy and standard operating procedures (SOP); to coach on retail person to support skill development; to capable to interact and communicate clearly; to analyze and rectify challenges on retail operation consistency; and prepare report on assessment result.

• Bachelor's Degree in Business Studies/Human Resource/Management or a related field.
• Minimum 2 years working experience in retail operations, training, or coaching roles. Salary RM3K and above depending on the qualification and experience.
• Possess Train The Trainer (TTT) certification.
• Willing to travel & driving required for the role.
• Strong interpersonal and communication skills.
• Good command of English, Mandarin and Bahasa Malaysia. We are seeking candidates proficient in Mandarin to effectively communicate with Mandarin-speaking clients.

Responsibilities: To assess outlet with policy and standard operating procedures (SOP); to coach on retail person to support skill development; to capable to interact and communicate clearly; to analyze and rectify challenges on retail operation consistency; and prepare report on assessment result.

• Bachelor's Degree in Business Studies/Human Resource/Management or a related field.
• Minimum 2 years working experience in retail operations, training, or coaching roles. Salary RM3K and above depending on the qualification and experience.
• Possess Train The Trainer (TTT) certification.
• Willing to travel & driving required for the role.
• Strong interpersonal and communication skills.
• Good command of English, Mandarin and Bahasa Malaysia.

Job Descriptions:

• Assist in planning, coordinating, and delivering training programs for employees across departments.
• Conduct training needs analysis (TNA) to identify gaps and propose suitable learning solutions.
• Develop and prepare training modules, materials, and presentations.
• Coordinate with external trainers, vendors, and institutions when required.
• Evaluate the effectiveness of training programs through feedback, assessments, and performance improvements.
• Maintain proper training records and reports for HR and management review.
• Support the implementation of talent development initiatives, onboarding programs, and continuous learning culture.

Job Requirements:

1. Bachelor's Degree in Human Resources, Business Administration, Education, or related field.
2. At least 1–3 years of experience in training, learning & development, or HR functions.
3. Strong communication and presentation skills in English and Bahasa Malaysia (Mandarin is an advantage).
4. Good organizational and project management skills.
5. Proficient in Microsoft Office (Excel, Word, PowerPoint).
6. A proactive, resourceful, and positive team player.
7. Meticulous, resourceful, responsible, organize, systematic, positive attitude with high sense of integrity and urgency.
8. Ability to work independently with minimal supervision while managing multiple training projects.
9. Good in applying Microsoft Office independently.

Main purpose of the job:

To lead, implement and enhance internal training programs and development initiatives for the Credit Management Group (CMG), while supporting HR in recruitment coordination activities specific to CMG.

Key Responsibilities:

Training & Development (Core Focus):

• Develop and implement the annual training plan for CMG based on business needs and regulatory requirements.
• Conduct internal training sessions (classroom and online) for CMG staff on topics such as credit operations, collection strategies, compliance, and system usage.
• Coordinate external and inter-departmental training programs, including collaboration with third-party providers.
• Create training materials, modules, and e-assessment tools to evaluate learning effectiveness.
• Monitor training attendance and ensure completion in line with BNM and internal compliance guidelines.
• Track and analyze training performance, assessment scores, and feedback to improve training outcomes.
• Manage the CMG e-learning platform including assignment, tracking, and follow-ups.

Recruitment Support (Secondary Scope):

• Support HR in scheduling interviews and coordinating hiring activities for CMG vacancies.
• Liaise with Unit Heads/Section Heads to confirm interview dates and hiring requirements.
• Assist in coordination of outsourced recruitment vendors (if required) and support career fair participation.

General & Compliance:

• Ensure training and recruitment support activities adhere to company policies and BNM regulations.
• Prepare relevant reports and documentation for audit or management review.
• Perform any ad-hoc tasks or assignments as directed by CMG Management.

Job Requirement:

• Diploma or Degree in Business Administration, Human Resources, Training & Development, or relevant fields.
• Certification in Learning & Development, Training or Instructional Design is an advantage.
• Minimum 8 years' experience in training or learning & development, preferably in financial services or credit-related functions.
• Familiarity with credit management, collection operations, or regulatory training requirements is preferred.
• Strong facilitation and presentation skills (online & in-person).
• Proficient in Microsoft Office (especially Excel and PowerPoint).
• Able to design engaging training materials and assessments.
• Strong interpersonal, communication, and coordination skills.
• Good analytical and reporting capabilities.
• Able to manage multiple priorities and work independently under pressure.

Sunway Education Group Human Resources Department is seeking a dynamic and dedicated individual to join our team in the role of Senior Executive / Assistant Manager – Training & Development. This position plays a key role in driving employee engagement, talent development, and organizational growth across the Group.

Roles and Responsibilities:

Employee Engagement

• Plan, coordinate, and implement monthly activities to foster employee connection and well-being.
• Assist in administering the Employee Engagement survey and support follow-up action plans. Propose and implement new initiatives to enhance overall engagement scores.

Talent Management & Succession Planning

• Support the execution of key processes in talent review, development, and succession management, including reviews, documentation, and communication strategies.
• Conduct research, design, and develop learning interventions to strengthen leadership capabilities within Sunway Education Group.
• Manage the High-Potential Talent Programme, including participant engagement and preparation of monthly newsletters featuring the latest leadership insights and resources.

Organizational Development

• Assist in the delivery of organisational development initiatives such as leadership development, culture building, and change management programmes.
• Support organizational assessments through interviews, focus groups, surveys, and other tools to identify opportunities for improving team and departmental effectiveness.

Training

• Deliver relevant training sessions for junior employees to build foundational skills and capabilities.

Event Management

• Support in organizing key staff events such as Staff Appreciation Dinner, Academic Appreciation Day etc.

Requirements:

• Bachelor's degree in Human Resources, Psychology, Business Administration, Education, or a related field.
• 2–4 years of relevant experience in HR, employee engagement, organisational development, or learning & development.
• Experience in designing and delivering employee engagement or training initiatives will be an added advantage.
• Proficient in Microsoft Office; familiarity with Canva and video editing tool is a plus.
• Proactive, resourceful, and able to work independently as well as collaboratively in a team.
• Innovative mindset with openness to new ideas, technologies, and ways of working.

We thank all applicants for expressing their interest in this vacancy. Please note that only shortlisted applicants will be notified.