6,059 Tour Guide jobs in Malaysia

Job Title: Tour Guide

Company: Hilly Travels Sdn. Bhd.

Location: Ipoh

Job Description:

• Provide high-quality tour experiences by explaining landmarks and historical backgrounds, always ensuring the safety and satisfaction of tourists.
• Answer tourists' questions, provide relevant information, and offer recommendations. - Participate in training and continuous learning to enhance tour guide skills.
• Maintain a high level of cleanliness for the tour vehicles assigned to you

Job Requirements:

• Aged between 30 to 60 - Fluent in Mandarin and English
• Enthusiasm for travel and a desire for knowledge
• Excellent communication and interpersonal skills
• Willingness to provide exceptional service to customers
• Main residence is in Ipoh
• Malaysian citizens only
• Have a valid driving license (Class D / PSV license)
• Capable, responsible, and safe driver, especially in Ipoh and Cameron Highlands
• Great time management – punctuality is very important

How to Apply: Please send your resume and cover letter to with the subject line "Tour Guide Application"

Position: (Position Title)

Location: (Location)

1. Handle customers’ enquiries and requests promptly.
2. Manage and service existing and new clients.
3. Process all travel arrangements for customers.
4. Achieve sales targets.

1. Strong communication skills, self-motivated, confident, and pleasant.
2. PC skills – online research, Word, Excel.
3. Team player, quick learner, patient & attentive.
4. Customer service oriented.
5. Able to travel around Malaysia by car for sales visits.
6. Experience in the travel industry is highly preferred.
7. Able to work in a fast-paced environment.
8. Proactive.

TAS’s mission is to deliver the best travel services to all inbound travelers to Japan.

If you think you can contribute to our team and help us achieve this goal, then please take a look at our Tour Guide job opportunities.

You must be able to speak Japanese and/or other languages. We are especially looking for guides who speak Japanese as well as one of the following languages: English, Chinese, Indonesian, Thai, Vietnamese, Tagalog.

Please contact TAS for more information!

Company Introduction :

Unique Ryoko is a travel agency with over 7 years of experience specializing in providing Travel & Tour services to Japan. We pride ourselves on offering well-crafted itineraries and unique travel experiences that ensure every journey is memorable. Since our establishment, Unique Ryoko has successfully organized tours for travelers from Malaysia, Singapore, and Indonesia, making us a trusted choice for those seeking to explore the beauty of Japan with comfort and peace of mind. Currently, we are open for a Travel & Tour Guide Specialist to join our team.

Job Responsibilities :

• Conduct guided tours for individuals or groups, delivering clear, accurate, and engaging commentary.
• Research, learn, and present information about the tour sites, history, culture, and relevant facts.
• Answer guest questions professionally and provide recommendations when required.
• Ensure the safety, comfort, and satisfaction of all participants during the tour.
• Assist with tour logistics including ticketing, scheduling, and crowd management.
• Adhere to company policies, health & safety regulations, and customer service standards.
• Manage unexpected situations (e.g., delays, emergencies, or guest concerns) with professionalism.
• Promote company services and enhance the overall guest experience.

Qualifications/ Requirements :

• Minimum SPM / Diploma in Tourism, Hospitality, Communications, or related field.
• Previous experience in guiding, hospitality, or customer service preferred.
• Strong public speaking, storytelling, and communication skills.
• Fluency in (Bahasa Malaysia/English/other relevant languages); multilingual ability is an advantage.
• Friendly, approachable, and enthusiastic personality.
• Ability to manage groups of people and work in outdoor/varied environments.
• Good time management, problem-solving, and organizational skills.
• Physically fit and able to stand or walk for long durations.

Benefits :

• Sales Commissions
• KWSP/PERKESO/EIS provided
• Panel Clinic
• Travel Trip
• Birthday Celebration
• Professional Development
• Career Growth Opportunities
• Team building provided
• Training provided

Apply Now Submit your resume to our email or call us at for more info

Job Types: Full-time, Permanent

Pay: Up to RM3,000.00 per month

Benefits:

• Opportunities for promotion
• Professional development

Experience:

• travel and tour: 2 years (Required)

Work Location: In person

We’re Hiring – Customer Service (Logistics & Freight Forwarding)
Location: Port Selangor, Malaysia

What you’ll do:

Be the first point of contact for customers

Manage shipments, documentation, and tracking

Provide real-time solutions for client satisfaction

Collaborate across teams to streamline operations

What we’re looking for:

2–3 years’ experience in logistics/supply chain customer service

Knowledge of import/export operations & NVOCC

Skilled in TMS, ERP, CRM, & MS Office

Strong accuracy, detail orientation, and problem-solving

Perform close co-ordination with all concerned department and members of sales and Marketing teams.

• Answering incoming customer calls and e-mails on type of testing and other services required.
• Provide quotation to customers after consulting with the team.
  Responsible for following instruction provided by the Admin manager/laboratory Manager.
• Have good communication skills with the customer.
• Update the customer orders in sytem, including order tracking and update with customer.
• To uphold the good image of the Company at all time.
• To maintain good rapport with customers.
• Perform any other duties and assignments that maybe assigned from time to time.

• Fresh grad or minimum 1 year in Customer service industry is encouraged to apply.

Support the unit head in ensuring the department runs effectively and efficiently.

Carry out tasks in accordance with the policies, procedures, and guidelines in a timely and accurate manner.

Manage large amounts of messaging through social media.

Build sustainable relationships and trust with customer accounts through open and interactive communication.

Provide accurate, valid, and complete information.

Keep records of customer interactions, process customer accounts, and file documents.

Take the extra mile to engage with customers.

Prepare and submit reports as required on a timely basis.

Possess Bachelor of Degree/Diploma in any field and fresh grads are welcome to join us.

Strong communication and interpersonal skills.

Excellent communication, presentation, and customer relationship skills.

Good command of written and spoken English and Bahasa Malaysia.

Customer orientation and ability to respond to different types of characters.

Willing to learn/ Good attitude.

To apply, please answer the following questions:

• Which of the following statements best describes your right to work in Malaysia?
• What's your expected monthly basic salary?
• Which of the following types of qualifications do you have?
• How many years' experience do you have as a Customer Service Role?
• Do you have customer service experience?
• Which of the following languages are you fluent in?

TDCX Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

Get AI-powered advice on this job and more exclusive features.

Do you aspire to have a rewarding career where you can thrive, grow, and achieve your career aspirations? Unlock your full potential at work with TDCX, a leading global BPO company.

Work with the world’s most loved brands and connect with inspiring, diverse people. Join our team and begin your journey to #BeMore!

#BeMore

Top reasons to work with TDCX

• Attractive remuneration and great perks
• Comprehensive medical, insurance, and social security coverage
• World-class workspaces
• Engaging activities and recognition programs
• Strong learning and development plans for your career growth
• Positive culture for you to #BeMore at work
• Easy-to-access location with direct public transport links
• Flexible working arrangements
• Coaching and mentoring from experts in your field
• Join a global company, winner of hundreds of industry awards

• Handle general or nutrition enquiries, feedbacks and provide resolutions to consumers over the phone, via social media, emails and live chat.
• Perform outbound calls to follow up on consumers enquiries and to provide resolutions or update.
• Follow up on consumer’s queries in a timely manner.
• Attend and meet all the key responsibilities within the required turnaround time set forth by the Company.
• Any other duties and responsibilities that may be assigned to you by the management from time to time, within your category of employment in the organization and for the effective implementation, maintenance and continual improvement of the Quality Management System of TDCX.

• Candidate must possess at least a Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree in Nutrition or relevant field.
• Preferably with 2 years of working experience in relevant field is ideal for this position. However, fresh graduates are welcome to apply.
• Possesses a strong attention to detail.
• Ability to work with a flexible schedule, including shifts when and as required.
• Experience in customer service or contact centre is considered an added advantage
• Possesses excellent telephone etiquette and the ability to provide excellent service to customers.
• Excellent verbal and written communication skills in English and the language of the supporting market.

Singapore-headquartered TDCX is a leading global business process outsourcing (BPO) company that provides customer experience (CX) solutions, sales and digital marketing services, and content moderation for clients across various industries. These include digital advertising and social media, e-commerce, fintech, gaming, healthtech, media, technology and, travel and hospitality.

With a focus on helping companies enable the future, TDCX’s smart, scalable approach—driven by innovation and operational precision—positions it as a key partner for companies targeting tangible outcomes. With more than 20,000 employees across 39 locations worldwide, TDCX provides its clients with comprehensive coverage in Asia, Europe and the United States. For more information, please visit

• Entry level

• Full-time

• Customer Service

• Outsourcing and Offshoring Consulting