103 Team Lead jobs in Subang Jaya
Lead Technical Author
Posted 5 days ago
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Quantios is a leading provider of software solutions for the trust administration and corporate services industry. With over 30 years of experience, we empower our clients with innovative technology that enhances governance, operations, and investment on a global scale. At Quantios, we are committed to fostering a diverse and inclusive workplace where creativity, learning, and collaboration drive success. As the Lead Technical Author at Quantios, you will lead the documentation function, setting strategic direction for content design, delivery, and governance across our software products using the latest technologies, including AI generative tooling. You will be responsible for defining standards, building scalable practices that support both digital design and documentation, ensuring high-quality, user-friendly collateral that enhances customer experience. You will manage and mentor the technical writing team, and collaborate closely with Product, Engineering, and Customer Operations. Job Responsibilities: Lead the investigation, evaluation and implementation of next generation technologies, especially generative AI, to help drive productivity and quality gains in technical authoring Define and execute the documentation strategy, standards, and vision for the technical authoring function in line with our SaaS development release cadence.
Lead the creation and delivery of product documentation across formats (e.g., web, PDF, embedded, context-sensitive). Manage a team of technical authors, supporting and providing development, coaching, and resource planning. Collaborate with Product Owners and Engineering leaders to ensure Definition of Done is met in time for all new features within release cycles. Own and evolve content management systems (e.g., Madcap Flare), publishing workflows, and CI/CD pipeline integration. Ensure consistency, clarity, and usability of content across the product suite through quality assurance and review processes. Monitor and act on documentation feedback, usage analytics, and support insights to improve quality and discoverability. Champion user-centered content design and accessibility standards. Contribute to cross-functional initiatives around onboarding, support, and customer success enablement. Job Requirements: Bachelor’s or Master’s degree in Technical Communication, Computer Science, or a related field. A passion and working knowledge for understanding latest technologies, specifically, AI to increase efficiencies and practices. 7+ years of experience in technical documentation with 2+ years in a leadership or senior content strategy role. Demonstrated success managing technical authoring functions or teams in a product-centric environment. Expertise in content tooling (e.g., Madcap Flare, DITA, HTML/CSS, Markdown) and automated publishing workflows. Strong leadership, project management, and stakeholder collaboration skills. Deep understanding of documentation usability, accessibility, and user-centered design principles. Experience working in Agile development environments and influencing cross-functional delivery planning. Ability to drive quality, consistency, and scalability across documentation practices.
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Packaged App Development Team Lead - Application Lead
Posted 5 days ago
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Packaged App Development Team Lead - Application Lead at Accenture Southeast Asia. Join to apply for the Packaged App Development Team Lead - Application Lead role at Accenture Southeast Asia. THE WORK: Embrace the opportunity to innovate and create impactful solutions! You will be a Subject Matter Expert, collaborating with various teams to make key decisions and provide effective solutions to challenges. Your expertise in Solution Architecture will be essential as you engage with multiple teams and contribute to the overall success of projects. We are excited to see how your skills can make a difference in our organization! Responsibilities
Build and configure packaged software and Software as a Service products. Develop and test new components or enhancements to existing applications. Utilize declarative features to enhance functionality where applicable. Provide primary support for application releases into production, including deployment planning and scheduling. Requirements
Advanced proficiency in Solution Architecture. Expert proficiency in Configuration & Release Management. A minimum of 2 years of experience in relevant related skills. Bachelor's Degree in relevant field of studies. Bonus Points If You Have
Expert proficiency in Design & Build Enablement. Seniority level
Mid-Senior level Employment type
Full-time Job function
Information Technology and Engineering Industries
Business Consulting and Services
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Strategic Business Development Lead- Large Corporates
Posted 3 days ago
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5-10 Years
Malaysia
Full-Time
Objective:
You will play a key role in managing and delivering PayMate’s expansion plan into the Asia Pacific region. The role will have the opportunity to be part of a highly strategic team that drives the setup and development of business across key Asia Pacific markets. This role focuses on engaging on key business development efforts across the region as well as optimizing the deployment of PayMate’s product and services to small, medium size businesses and large enterprise sized organizations.
Key Responsibilities:
- Build and acquire a pipeline of new customers and manage the sales process from prospecting, negotiation, contracts, onboarding and go live.
- Develop and execute sales strategies/account plans to increase sales volume and market share and expand product category visibility.
- Identify and execute commercial opportunities in across SME & Enterprise organizations with the objective of establishing a strategic footprint and develop new business flows for PayMate.
- Identify and engage potential partners in the form of issuers, acquirers, program managers, processors, fintechs and other enablers to strengthen PayMate’s solution proposition.
- Define strategies & initiatives to capture new payment flows and key verticals in partnership with PayMate internal global sales teams and channel partners.
- Research, map and partner with potential partners in the assigned country to develop and grow business revenue.
- Drive market requirements for current and future products/services while interacting with partners and customers.
- Work with cross-functional teams to ensure strategy and execution are aligned.
- Responsible for driving customer success and contributing towards achieving the overall organizational sales target.
- Engage with leaders at prospective customers and existing customers to build and maintain strategic relationships.
- Represent the voice of the customer to influence internal stakeholders; promoting a customer-centric mindset across the organization.
- Run multiple work streams across different markets and balance strategic objectives with on-the-ground execution.
The ideal candidate should possess strong business development skills, excellent communication abilities, and a strategic mindset to effectively engage with various stakeholders.
#J-18808-LjbffrStrategic Business Development Lead- Large Corporates
Posted 5 days ago
Job Viewed
Job Description
5-10 Years Malaysia Full-Time Objective: You will play a key role in managing and delivering PayMate’s expansion plan into the Asia Pacific region. The role will have the opportunity to be part of a highly strategic team that drives the setup and development of business across key Asia Pacific markets. This role focuses on engaging on key business development efforts across the region as well as optimizing the deployment of PayMate’s product and services to small, medium size businesses and large enterprise sized organizations. Key Responsibilities: Build and acquire a pipeline of new customers and manage the sales process from prospecting, negotiation, contracts, onboarding and go live. Develop and execute sales strategies/account plans to increase sales volume and market share and expand product category visibility. Identify and execute commercial opportunities in across SME & Enterprise organizations with the objective of establishing a strategic footprint and develop new business flows for PayMate. Identify and engage potential partners in the form of issuers, acquirers, program managers, processors, fintechs and other enablers to strengthen PayMate’s solution proposition. Define strategies & initiatives to capture new payment flows and key verticals in partnership with PayMate internal global sales teams and channel partners. Research, map and partner with potential partners in the assigned country to develop and grow business revenue. Drive market requirements for current and future products/services while interacting with partners and customers. Work with cross-functional teams to ensure strategy and execution are aligned. Responsible for driving customer success and contributing towards achieving the overall organizational sales target. Engage with leaders at prospective customers and existing customers to build and maintain strategic relationships. Represent the voice of the customer to influence internal stakeholders; promoting a customer-centric mindset across the organization. Run multiple work streams across different markets and balance strategic objectives with on-the-ground execution. All About You:
The ideal candidate should possess strong business development skills, excellent communication abilities, and a strategic mindset to effectively engage with various stakeholders.
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Strategic Business Development Lead- Large Corporates
Posted 5 days ago
Job Viewed
Job Description
5-10 Years Malaysia Full-Time Objective: You will play a key role in managing and delivering PayMate’s expansion plan into the Asia Pacific region. The role will have the opportunity to be part of a highly strategic team that drives the setup and development of business across key Asia Pacific markets. This role focuses on engaging on key business development efforts across the region as well as optimizing the deployment of PayMate’s product and services to small, medium size businesses and large enterprise sized organizations. Key Responsibilities: Build and acquire a pipeline of new customers and manage the sales process from prospecting, negotiation, contracts, onboarding and go live. Develop and execute sales strategies/account plans to increase sales volume and market share and expand product category visibility. Identify and execute commercial opportunities in across SME & Enterprise organizations with the objective of establishing a strategic footprint and develop new business flows for PayMate. Identify and engage potential partners in the form of issuers, acquirers, program managers, processors, fintechs and other enablers to strengthen PayMate’s solution proposition. Define strategies & initiatives to capture new payment flows and key verticals in partnership with PayMate internal global sales teams and channel partners. Research, map and partner with potential partners in the assigned country to develop and grow business revenue. Drive market requirements for current and future products/services while interacting with partners and customers. Work with cross-functional teams to ensure strategy and execution are aligned. Responsible for driving customer success and contributing towards achieving the overall organizational sales target. Engage with leaders at prospective customers and existing customers to build and maintain strategic relationships. Represent the voice of the customer to influence internal stakeholders; promoting a customer-centric mindset across the organization. Run multiple work streams across different markets and balance strategic objectives with on-the-ground execution. All About You:
The ideal candidate should possess strong business development skills, excellent communication abilities, and a strategic mindset to effectively engage with various stakeholders.
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Strategic Business Development Lead- Large Corporates
Posted 5 days ago
Job Viewed
Job Description
5-10 Years Malaysia Full-Time Objective: You will play a key role in managing and delivering PayMate’s expansion plan into the Asia Pacific region. The role will have the opportunity to be part of a highly strategic team that drives the setup and development of business across key Asia Pacific markets. This role focuses on engaging on key business development efforts across the region as well as optimizing the deployment of PayMate’s product and services to small, medium size businesses and large enterprise sized organizations. Key Responsibilities: Build and acquire a pipeline of new customers and manage the sales process from prospecting, negotiation, contracts, onboarding and go live. Develop and execute sales strategies/account plans to increase sales volume and market share and expand product category visibility. Identify and execute commercial opportunities in across SME & Enterprise organizations with the objective of establishing a strategic footprint and develop new business flows for PayMate. Identify and engage potential partners in the form of issuers, acquirers, program managers, processors, fintechs and other enablers to strengthen PayMate’s solution proposition. Define strategies & initiatives to capture new payment flows and key verticals in partnership with PayMate internal global sales teams and channel partners. Research, map and partner with potential partners in the assigned country to develop and grow business revenue. Drive market requirements for current and future products/services while interacting with partners and customers. Work with cross-functional teams to ensure strategy and execution are aligned. Responsible for driving customer success and contributing towards achieving the overall organizational sales target. Engage with leaders at prospective customers and existing customers to build and maintain strategic relationships. Represent the voice of the customer to influence internal stakeholders; promoting a customer-centric mindset across the organization. Run multiple work streams across different markets and balance strategic objectives with on-the-ground execution. All About You:
The ideal candidate should possess strong business development skills, excellent communication abilities, and a strategic mindset to effectively engage with various stakeholders.
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People Operations Lead
Posted 2 days ago
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Job Description
Get AI-powered advice on this job and more exclusive features.
At Rest, we’re redefining what comfort means through continuous innovation in form, material, and technology. We believe quality sleep is essential for overall well-being, and we’re here to help people get the restful nights they deserve. Our mission is simple: Ensure Everyone Gets a Good Rest.
Joining our team means becoming part of a company that pushes boundaries and leads with purpose. You’ll be part of a collaborative and dynamic environment that fosters creativity and challenges the status quo. If you're looking for a place where your ideas will have a direct impact on both customer experience and business growth, you've found it.
Our Core Values- Be Kind – We create a supportive space for growth and innovation, where everyone’s contributions matter.
- Be Agile – We thrive on change, embracing it as an opportunity to evolve.
- Be Open – Transparency and diversity of thought drive our best decisions.
- Be Disruptive – We challenge the ordinary, aiming for breakthroughs rather than just meeting expectations.
- Be Empathetic – We take the time to understand others’ needs, building with their futures in mind.
- Be Responsible – We own our actions and their impact.
- Be Better Than Yesterday – We commit to continuous improvement in everything we do.
At Rest, innovation isn’t a buzzword—it’s our DNA. You’ll join a fully remote, global team that values flexibility, autonomy, and results over rigid processes. We provide the tools and support you need to succeed, plus the opportunity to:
- Build and scale People Ops from the ground up in a fast-growing consumer brand.
- Shape processes that directly improve employee experience and business performance.
- Work across diverse geographies and cultures, gaining global HR exposure.
- Enjoy work-from-anywhere flexibility.
You’ll be the go-to person for all things People Ops, making sure our HR processes run smoothly, employees get a great experience from day one, and our systems and data are accurate and efficient. This is a hands-on builder role where you’ll design, refine and run the systems, processes, and employee experiences, leveraging AI intelligence, that enable our team to scale smartly and sustainably.
What You’ll Be Doing- Own core HR operations including onboarding, offboarding, employee changes, documentation, and systems.
- Set up and maintain an HRIS (via Lark Base) and other AI-enabled tools to simplify workflows and reduce manual admin.
- Manage payroll inputs, benefits administration, and employment contracts across multiple countries.
- Keep people data accurate, organized, and secure; generate insightful reports and dashboards.
- Ensure compliance with local labour laws, tax requirements, and internal policies.
- Act as a trusted partner to leaders by translating policies and data into actionable guidance.
- Respond quickly and helpfully to employee queries on policies, benefits, and processes.
- Support performance review cycles, engagement surveys, and other recurring HR processes.
- Maintain up-to-date HR documentation, templates, and policies.
- Spot process gaps or inefficiencies and fix them, creating templates, guides, or automations where needed.
- Perform other job duties as required, adapting quickly to a dynamic scaling environment.
- Experienced in HR operations/people ops with a progressive career in building and running HR frameworks.
- Hands-on and detail-oriented; you thrive in the day-to-day, making sure nothing slips through the cracks.
- Comfortable working with systems and AI tools to automate repetitive work and keep data clean.
- Strong understanding of HR processes end-to-end: contracts, compliance, payroll coordination, onboarding, benefits, and employee records.
- Organized and process-minded : you like creating order, checklists, and smooth workflows.
- People-centric : you balance operational efficiency with a focus on employee experience.
- Adaptable : able to handle multiple priorities in a fast-growing, changing environment.
- A trusted team player who communicates clearly and builds confidence with managers and employees alike.
- A fast-paced, collaborative environment where your work has visible impact.
- The opportunity to have a direct impact on creative direction and business growth.
- Work-from-anywhere flexibility — our fully remote workforce empowers you to create a workspace that suits your lifestyle.
- Continuous learning and career development opportunities.
- A team that values diversity, inclusion, and different perspectives.
- A supportive environment that encourages personal growth and well-being.
At Rest, we believe diversity drives innovation and creates better products and experiences. Our mission to ensure everyone gets a good rest extends beyond our products — it shapes our culture. We are committed to fostering an inclusive workplace where every team member feels valued, supported, and empowered. We actively celebrate diverse perspectives, backgrounds, and experiences, and we encourage applications from people of all communities.
We don't just accept diversity — we celebrate it. We strive to build a company where everyone feels a sense of belonging and has the opportunity to thrive.
Seniority level- Mid-Senior level
- Full-time
- Human Resources
- Retail Health and Personal Care Products
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Lead Generation Specialist
Posted 3 days ago
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Our client is transforming the cleaning industry with advanced robotic solutions. Their innovative robots are already making a difference in 30 countries! As they continue to grow, they are seeking a Lead Generation / Marketing Specialist to join their team.
This role will report to the Branding & Marketing Manager.
Responsibilities- Develop and execute comprehensive marketing plans to build our brand and generate leads.
- Devise comprehensive lead generation strategy to attract leads
- Work with creative agencies to craft eye catching marketing messages, proofread and edit marketing content
- Manage and create engaging content for the companys social media platforms.
- Plan and execute B2B marketing and lead generation campaigns through local and international trade shows, social media etc.
- Work with the team to prepare budgets and monitor expenses.
- Track the progress of marketing and lead generation campaigns, and report on their performance.
- Manage internal CRM platform and devise ways to report on the sales lead journey and customer lifecycle.
- Keep up with the latest robotics trends in the market by conducting research
- Assist managers with brand campaigns and adhoc marketing projects.
- Open to remote working
- At least a degree in Marketing or relevant field
- At least 1 year of relevant experience, knowledge using HubSpot.
- Excellent written and verbal communication skills.
- Deep understanding of digital marketing concepts.
- Ability to work through tight deadlines in a fast-paced environment.
- Ability to work independently and as a team
*Interested candidates are invited to send in your Resume in MS Word Format* stating your past work experience, reasons for each leave, past and expected remuneration.
We regret to inform that only shortlisted candidates will be notified.
By submitting an application to us, you will be deemed to have agreed for us to collect, use, and disclose your personal data which you have submitted to your prospective employers, for the purpose of job search, and/or other services which you have consented us to perform on your behalf.
#J-18808-LjbffrData Analytics Lead
Posted 3 days ago
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Overview
Location: Remote
Employment Type: Full-Time
About Us: We are a fast-growing continuous education company with multiple brands in the e-learning and certification space. Our mission is to provide high-quality, accessible courses for professionals across industries. We’re looking for a Data Analyst Lead who can dig into our marketing and traffic data, uncover insights, and deliver clear, actionable reports to leadership.
What You’ll Do- Collect and consolidate marketing and traffic data across Google Ads, Microsoft Ads, SEO, social media, and web analytics platforms
- Analyze campaign performance, ROI, conversion funnels, and channel effectiveness to identify growth opportunities
- Build dashboards and reports (weekly, monthly, quarterly) that make complex data easy for leadership to understand
- Translate data into clear recommendations that influence marketing spend, campaign strategy, and business decisions
- Monitor KPIs such as CPC, CTR, ROAS, SEO rankings, conversion rates, and customer acquisition cost
- Collaborate with the Marketing, Sales, and Finance teams to align insights with company goals
- Proactively highlight risks, inefficiencies, and new opportunities for optimization
- 5+ years of experience in marketing analytics, business intelligence, or related role
- Strong knowledge of digital marketing metrics and performance measurement
- Proficiency in analytics and visualization tools (Google Analytics / GA4, Looker Studio, Tableau, Power BI, Excel/Google Sheets, SQL)
- Experience working with paid search, SEO, social, and affiliate marketing data
- Excellent communication skills — ability to turn data into clear stories for executives
- Detail-oriented with strong problem-solving skills
- Experience in the e-learning, SaaS, or B2C digital marketing space
- Familiarity with marketing automation and CRM platforms (HubSpot, Salesforce, etc.)
- Knowledge of statistical modeling or predictive analytics
- Opportunity to influence marketing strategy and executive decision-making
- Work with a leadership team that values data-driven insights
- Competitive salary and performance-based bonuses
- Flexible remote work environment
- Growth opportunities in a company expanding through innovation and acquisitions
If you’re passionate about using data to drive smarter marketing decisions and want to make an impact in a growing education company, we’d love to hear from you!
#J-18808-LjbffrCustomer Experience Lead
Posted today
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The Role: As the Customer Experience Lead within our Managed Services business, you will lead the Service Desk team providing excellent service to our managed service customers. You will monitor and drive key service stats and help coordinate resources to ensure high levels of service are maintained. This role combines technical resolution and team oversight, leaning on your technical knowledge to guide and coach the team in best practice resolution. The role requires adaptability to jump in and contribute to technical tickets with the techs when team workload requires it. Accountabilities
Lead, motivate, and prioritise the service desk team to achieve strong team performance, productivity, and engagement. Conduct performance reviews with the team, document and track their career and development plans. Monitor key performance trends, and proactively identify and mitigate any operational risks. Ensure the team are delivering positive customer outcomes within the agreed service level agreements. Act as the escalation point for any critical operational issues for your team. Encourage a collaborative and supportive team environment. Diagnose issues and provide solutions, utilising knowledge entries to achieve service restoration where possible. Regularly review your team’s operational processes to ensure documentation and knowledge bases are maintained and current. Attend meetings with customers as required with Service Delivery Managers. Contribute to L2 ticket troubleshooting and resolutions. About You
You will display and apply a customer-first attitude in each interaction. Illustrate an understanding of wider business goals and objectives. Hold previous experience in a Service Centre or Managed Service environment. Demonstrate a strong understanding of ITIL processes and have ITIL Foundation accreditation as a minimum. Possess excellent written and verbal communication skills in English. Be conscientious of workload and work distribution with the ability to work autonomously throughout the team. Exhibit demonstrable experience of being a visible, approachable leader. Keen problem-solving mindset with the ability to guide teams to outcomes across a variety of IT support areas. Pride yourself on being a self-starter who works well under pressure with a high attention to detail. Exhibit excellent customer management skills and a strong understanding of Service Level Agreements. Exhibit passion and desire to develop and share knowledge. Have demonstrated technical experience in L2 end user support with regards to: Active Directory, Intune/Azure, Exchange Admin Centre, PowerShell/CMD. KPIs
Ticket performance compliance Customer satisfaction score within agreed target Phone answered or tickets responded within SLA Ticket triage compliance Customer update compliance Ticket age compliance Resolution SLA Most importantly, you are
Confident, Capable, Curious and Customer Obsessed . Being
Confident
means presenting your opinions or admitting when you don’t have the answer. Being
Capable
means having the skills you need to succeed, and able to learn the ones not yet in your wheelhouse. Being
Curious , your thirst for knowledge and self-improvement, your comfort in boldly questioning the status quo, and leaving ‘artificial harmony’ at the door help define you. Being
Customer Obsessed
means placing the customer at the heart of every decision, action and strategy. It’s about deeply understanding customer needs, anticipating challenges, and continuously innovating to deliver exceptional experiences. Benefits
As a valued member of
Logicalis Asia Pacific MSC
you will enjoy several benefits, such as: Supportive team environment: Confidential pulse checks show we are known for being “Unselfish with knowledge”, “Flexible and Diverse” and “Give a shout-out and there will always be help”. Pick your own adventure: Our people have moved from Helpdesk to Cloud-Engineering, Admin to Project/Program Management, Project Management to Product Development. If something interests you, we’ll fund you to learn it, so you can become it. Breadth of experience and purpose: People here can have an idea, make a plan, and see it through. Our people enjoy genuinely impacting change and controlling their professional success. Flexible, modern, working arrangements: A hybrid working model that allows for a balance of productive remote working and in-person collaboration. Do I need to meet all the requirements to apply?
No. Studies by several different sources have shown that, on average, men will apply for a job if they meet 60% of the requirements. In contrast, women, non-binary, and neurodivergent people aim for closer to 90%! Please don’t let us miss out on everything you have to offer just because there is some upskilling to do. We can teach the specifics of the job. What we can’t teach is Character – i.e. Confidence, Capability, Curiosity. About us
We are Logicalis, Architects of Change. We assist organizations in succeeding in a digital-first world by harnessing our collective technology expertise. Our lifecycle services, including cloud, connectivity, collaboration, and security, optimize operations, reduce risk, and empower employees. As a global tech service provider, we also deliver managed services to provide real-time visibility and insights across clients' digital ecosystems. With 7000+ employees in 27 countries, we help 10,000+ clients globally create sustainable outcomes through technology. For people living with disabilities or neurodiversity; adjustments and support will be made available to create a more comfortably aligned application process. If you need any specific accommodations (tools, time, etc.), and feel comfortable disclosing this, please let us know and we’ll be glad to facilitate.
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