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Showing 22 Team Head jobs in Malaysia

Head Bartender

Langkawi Hilton

Posted 17 days ago

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Job Description

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others.
If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it's with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike.
The Head Bartender is concerned with the efficient and professional service of food and beverages, while ensuring guests receive optimum service in accordance with the standards, policies and procedures of the hotel and Hilton.
**What will I be doing?**
As the Head Bartender, you will be responsible for performing the following tasks to the highest standards:
- Maintain a high customer service focus by approaching your job with the customers always in mind.
- Have a positive impact, taking personal responsibility and initiative to resolve issues, always clearly communicating with both customers and colleagues.
- Contribute ideas and suggestions to enhance operational / environmental procedures in the hotel.
- Actively promote the services and facilities of Hilton hotels to guests and suppliers of the hotel.
- Perform all duties and responsibilities in a manner that ensures your safety and that of others in your workplace.
- Serve beverages and / or food to guests in a friendly, courteous and timely and manner, resulting in guest satisfaction.
- Prepare beverages for other servers to serve to guests, and act as the cashier for the lounge.
- Confidently knowing the beverage menu contents and able to explain them in detail to guests.
- Maintain proper and adequate set-up of the bar on a daily basis, including requisitioning and stocking of all beer, wine, spirits, paper products, straws and stirrers, condiments and produce based on projections from the daily functions sheet.
- Responsible for maintaining stock, cutting, and storing of all fresh fruit and vegetable garnishes, juices and other perishables daily to ensure product quality.
- Greet guests in a courteous and friendly manner, promote and document orders for drinks.
- Mix, garnish and present drinks using standard ingredient recipes and practice prudent portion control.
- Check guests for proper identification, detect and act upon guest inebriation as trained, demonstrating knowledge of liquor laws.
- Input orders into the register at the point of sale and create a check for each guest, including those served by other beverage servers, to maintain accountability of all beverages served.
- Receive cash from guests, return any change needed, verify validity of charges, record charges, and ensure that vouchers are properly executed in order to balance all cash.
- Lock up and store all beverage, food and other equipment, depositing cash drops and secure bank.
- Complete checklists on product knowledge.
- Know menu items of all other outlets to recommend guests to other outlets.
- Confidently know opening hours of all restaurants and hotel outlets.
- Recommend other restaurants and city attractions to hotel guests.
- Follow-up on any guest questions or queries immediately and if you don't know the answer, check with your Manager.
- Ensure that all service procedures are carried out to the standards required.
- Make sure that all areas are cleaned and maintained in accordance with operating procedures.
- Take personal responsibility for the service experience of all guests in your designated area.
- Smile and greet all guests as they enter and exit the restaurant, even if they are not designated to your section.
- Give guest service the highest priority.
- Display professional behaviour at all times.
- Avoid offensive or impolite language.
- Report any accidents / incidents to the Supervisor / Assistant Manager / Manager.
- Carry out any other reasonable duties and responsibilities as assigned.
- The Management reserves the right to make changes to this job description at its sole discretion and without advance notice.
**What are we looking for?**
A Head Bartender serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
- Local Malaysian citizen.
- Senior High School education or specialty in Hospitality.
- 1 to 2 years in a supervisory position in upscale bar operations of a 5-star international hotel or resort, or upscale trendy bar would be ideal.
- Pre-opening experience in a resort environment would be ideal.
- Strong understanding of mixology, wine, beer, liquor, and current beverage trends.
- Good English skills to meet business needs. Other language will be added advantage.
- Motivated and committed, approaching all tasks with enthusiasm and seize opportunities to learn new skills or knowledge in order to improve personal performance.
- Flexible and responds quickly and positively to changing requirements including the performance of any tasks requested of you.
- Maintain high team focus by showing cooperation and support to colleagues in the pursuit of team goals.
- Must have good knowledge of food and beverage preparation.
- Able to remember, recite and promote the variety of menu items.
- Proven ability to manage inventory, track costs, and prevent beverage loss.
- Open minded and outgoing personality.
- Willing to work for long hours.
- Positive attitude.
**What will it be like to work for Hilton?**
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
**Job:** _Bars and Restaurants_
**Title:** _Head Bartender_
**Location:** _null_
**Requisition ID:** _HOT0C0EB_
**EOE/AA/Disabled/Veterans**
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Head of Finance

Agensi Pekerjaan Great Pyramid Sdn Bhd

Posted today

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Job Description

About the Company

Our client is a mid-sized railway construction company currently in an exciting growth phase. With a strong project pipeline and expanding operations, our client is seeking a dynamic Head of Finance to lead our finance function, strengthen financial governance, and support strategic decision-making.

Role Overview

The Head of Finance will oversee all financial operations of the company, ensuring robust financial management, compliance, and reporting. This is a hands-on leadership role for a seasoned finance professional who is hungry to take on more responsibility, drive efficiencies, and contribute to the companys strategic growth.

Key Responsibilities

  • Lead and manage the finance team, ensuring accurate financial reporting, budgeting, and forecasting.
  • Oversee cash flow management, working capital optimization, and project financing.
  • Develop and maintain strong internal controls, compliance, and risk management frameworks.
  • Provide strategic financial analysis to support executive decision-making and business growth.
  • Liaise with auditors, banks, regulators, and other external stakeholders.
  • Partner with operations and project teams to ensure sound financial planning and cost control.
  • Drive process improvements, digitalization, and automation within the finance function.
  • Prepare financial reports and presentations for the CEO and Board of Directors.

Qualifications & Experience

  • Bachelors degree in Accounting, Finance, or related field. Professional qualification (CPA, ACCA, ICAEW, CIMA, or equivalent) would be an advantage.
  • 12-15 years of progressive finance experience, with at least 5 years in a leadership role.
  • Strong track record in project-based industries (construction, infrastructure, engineering preferred).
  • Deep understanding of financial planning, corporate governance, and risk management.
  • Proven ability to manage financing arrangements and relationships with financial institutions.
  • Excellent leadership, communication, and stakeholder management skills.
  • Experience in implementing change management is beneficial.
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Head of Network Infrastructure

Petaling Jaya, Selangor NTT America, Inc.

Posted 13 days ago

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Job Description

**Make an impact with NTT DATA**
Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion - it's a place where you can grow, belong and thrive.
**Your day at NTT DATA**
The Manager, Sales is a management role, responsible for managing a team of sales specialists and or client managers in order to assist in the achievement of sales targets through the allocation of territories and targets resulting in outstanding sales performance.
This role is a combination of management, selling, coaching and leadership activities, with the objective of enabling their sales team to meet the sales targets assigned to them.
The Manager, Sales role exist in geographies where there are bigger sales teams and the sales management is split between the Senior Manager, Sales and Manager, Sales roles.
The Manager, Sales role is a combination of management, selling, coaching and leadership activities, with the objective of enabling their sales team to meet the sales targets assigned to them.
**What you'll be doing**
**Key Responsibilities:**
+ Collaborates with internal stakeholders to ensure that local and global strategic sales objectives and targets are met.
+ Assists their sales team to define the way they approach the market and achieve set targets.
+ Ensures that sales procedures and policies as defined by the sales leadership are implemented and followed.
+ Provides input into the development of the tactical strategy as well as develop and implement a supporting operational strategy.
+ Aligns their team to the client segmentation strategy ensuring that the right level of resource is allocated to the right type of client.
+ Responsible for the co-ordination of the activities of their sales teams, setting and measuring performance targets, account allocation and enforcing the execution of the client account plans, call planning and opportunity qualification.
+ Responsible for pipeline management and accurate forecasting.
+ Supports team by attending key client meetings and articulate how the company can add value through our services and solutions.
+ Takes full ownership for managing efficiency levels, streamlining procedures to deliver customer excellence.
+ Acts as mentor/coach and advisor that assists the sales force to set and keep to priority activities.
+ Utilizes sales tools and methodologies to manage account opportunities, pipelines and forecasting efforts, ensuring accessibility and tool utility training.
+ Plans and organizes multiple work outputs by assigning priorities and continuously reviewing objectives and goals.
**Knowledge and Attributes:**
+ Sales business acumen. The skills supporting successful selling through organizational and business outcome mindset. Success will require focusing on planning, leveraging tools and data, and concentrating on company business requirements. Developing the skills to understand the client's business (including commercial and financial aspects) in order to bring value to them from the company's portfolio of services.
+ Sales client engagement and management. The skills used to effectively manage and analyze the client throughout the client lifecycle, with the goal of improving client relationships and driving sales growth. Success will require detailed understanding of client needs, effective sales planning, and building trust, all while managing to client expectations. Developing the skills required to know the client, building effective and lasting relationships with them and to be seen as a trusted advisor.
+ Sales solution skills. The knowledge of the company's offerings, client applications, use cases and market trends and the skill to apply them to individual client and prospect situations that positions the sales team member as an expert client advisor. Success will require the ability to link the organizational offerings, including high-value services to specific client and prospect needs and outcomes.
+ Sales resources optimization. Building internal relationships, working with pursuit teams and leveraging vendors as resources throughout the sales cycle.
+ Sales pursuit. The skills and knowledge that enable a sales team member to create success by identifying and advancing opportunities at assigned prospects and clients. Success will require both individual ownership as well as accountability for coordinating internal and external resources in order to close sales opportunities.
+ Sales strategy execution. The skills to ensure that the sales strategy is aligned to the business strategy.
+ Sales business management. The skills to ensure that target setting, and associated processes is aligned to meeting the target.
+ Sales talent management and enablement. The skills to ensure that results are achieved through effective talent management.
**Academic Qualifications and Certifications:**
+ Bachelor's degree or equivalent in business or marketing or a related field.
**Required Experience:**
+ Advanced experience in a sales management role, preferably gained within a global technology services organization.
+ Advanced sales work experience gained within a similar environment.
+ Advanced sales planning and operational execution experience.
+ Advanced track record of meeting / exceeding sales targets and driving business outcomes.
+ Advanced experience negotiating on extremely critical matters.
+ Advanced go-to-market planning and execution experience.
**Workplace type** **:**
Hybrid Working
**About NTT DATA**
NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo.
**Equal Opportunity Employer**
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.
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Head of People, Malaysia

Kuala Lumpur, Kuala Lumpur HSBC

Posted today

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Job Description

Head of People, Malaysia
Brand: HSBC
Area of Interest:
Location:
Kuala Lumpur, Federal Territory of Kuala Lumpur, MY, 55188
Work style: Hybrid Worker
Date: 28 Oct 2025
**Some careers shine brighter than others.**
The People team leads the implementation of the Group's people strategy in line with business objectives. It facilitates talent management, succession planning and employee mobility while defining and overseeing frameworks that support employee performance management, reward, learning and development, resourcing and engagement.
We are currently seeking a high caliber professional to join our team as **Head of People, Malaysia.**
**Role Purpose**
The Head of People Malaysia provides strategic People leadership to the business to align the people plans with the business strategy and drive the implementation of people processes to enable business performance.
You will provide the Bank's strategic direction and stewardship for the People function. This role reports to the Head of People Asia and Middle East and CEO HSBC Malaysia. You will also be a member of the Asia and Middle East People leadership team and Malaysia Executive Committee.
**Principal responsibilities**
+ Act as the Senior People Leader for HSBC Malaysia, supporting the Country CEO and the Head of People, Asia and Middle East on the components of People strategy to drive sustainable business performance and growth.
+ Partner with the HSBC Malaysia Executive Committee to align the People strategy with the Country Strategic Plan across all global businesses and functions
+ Steward, challenge, advice, monitor and report on People strategy execution and operational people matters.
+ Act as a change agent, drive people practice in culture and organization development, critical capability building, leadership development, talent management and succession planning, competitive resourcing strategy with differentiated employer value proposition and employer branding.
+ Drive change in the People function to bring about improvement in service delivery and operational efficiency that delivers superior colleague experience.
+ Foster an organisational culture that delivers working environments built on the principles of inclusion, employee well-being, employee development and HSBC values.
+ Provide country input to Global People Policy and product design and deployment plans for the region to ensure smooth execution across the whole portfolio of business lines in Malaysia.
+ Coach to develop and enhance leadership and people manager capability to ensure the effectiveness of key succession plans and effective executive resourcing to move talent and high performers into key leadership and key contributor roles.
+ Provide strong leadership to the Malaysia People Leadership Team and formulate plans to deliver people strategies across the organization.
+ Lead all relevant employee relations/engagement, related regulatory and compliance matters and the management of People operational risks.
+ Engage and interact effectively with the Board members and manage local regulators / unions on People related matters and issues.
+ Leadership and Teamwork
+ Build trusted relationships with senior leaders to shape and deliver people outcomes
+ Role models inclusiveness, agility, and high-performance leadership aligned to HSBC values
+ Creates space for honest dialogue, feedback and collaboration
+ Supports others with clarity, agility and resilience
+ Works effectively across matrixed structures and regional teams
Qualifications
+ Senior leader with a strong vision and commercial mindset.
+ Deep functional expertise and mastery of People competencies including business impact, effective relationship and consultancy, operational excellence and change management.
+ Strong business stakeholder partnering skills and customer focus, strategic mindset, seasoned and professional judgement and counsel for the business, empowering team leadership and seamless collaboration with senior management.
+ Proven track record in leading the People Function of a large "Blue Chip" or equivalent multinational organization, developing talents, raising standards within the function and improving the profile of People within an organization, preferably with experience in Asian market.
+ Strong influencing skills, communication skills and the stature and credibility to effectively interact with senior business executives across the organisation.
+ Interpersonal style that elicits trust, open mindedness, and co-operation and that builds effective, collaborative working relationships at all levels.
+ Deep understanding and experience across unionised environment.
+ High level of personal integrity and values in line with HSBC core values.
**Opening up a world of opportunity.**
** is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.
**Issued by HSBC Bank Malaysia Berhad**
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Head of Fraud Management

Kuala Lumpur, Kuala Lumpur HSBC

Posted today

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Head of Fraud Management
Brand: HSBC
Area of Interest: Branch and Retail Banking
Location:
Kuala Lumpur, Federal Territory of Kuala Lumpur, MY, 55188
Work style: Hybrid Worker
Date: 17 Oct 2025
**Some careers grow faster than others.**
If you're looking for a career that will unlock new opportunities, join HSBC and experience the possibilities. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.
At HSBC, our purpose is opening up a world of opportunity and by joining our team, you can be part of something bigger. We are committed to removing barriers and ensuring careers at HSBC are inclusive and accessible.
In International Wealth and Premier Banking we serve 41 million customers globally, including 6.7 million who are international, from retail customers to ultra high net worth individuals and their families. We help our customers look after their day-to-day finances and manage, protect and grow their wealth. Retail Banking plays a crucial role in executing the International Wealth and Premier Banking strategy, providing strategic advice, frameworks and guidance to markets, that ensure all customer journeys, products and services are sustainable, inclusive and built with customers at the heart. Retail Banking brings together a united retail business, made up of the following global teams: Segments, Retail Products, Shared Services Contact Centre, Distribution and Enablers spanning Customer Experience, Marketing, Data and Analytics, Business Architecture, Sustainability and Inclusion for International Wealth and Premier Banking.
We are currently seeking an ambitious individual to join our team in the role of **Head of Fraud Management** .
**Responsibilities**
+ Develop and execute comprehensive fraud prevention strategy aligned with business objectives and regulatory requirement.
+ Lead and provide support to the Country teams (i.e. FC, Compliance, Line of Businesses, Functions) with accountabilities on management of fraud management and activities. The role holder will provide oversight of fraud risk within the Country while ensuring alignment with Global Standards; and collaborate closely with regional teams, as necessary.
+ Lead and manage cross-functional fraud prevention team covering application fraud, transaction monitoring, payment fraud and fraud investigation. Ensure continuous tuning and optimization of fraud detection rules.
+ Overseeing the activities of control owners and Non-Financial Risk teams who provide direct support of fraud controls and closely support in-country teams with any fraud management-related projects, initiatives and include other fraud monitoring projects as well.
+ The role holder will lead, represent and support a team that focuses on developing and implementing, working closely with the sub-functions, global and regional governance capabilities to support monitor, control and continually improve the fraud framework across all key pillars of fraud (risk assessments, controls, MI, relevant systems, intelligence, etc.).
+ The role will support Horizon scanning of emerging and changes to existing regulations and exposure to risks in relation of fraud. There may also be an opportunity for financial crime risk assessments & analysis to be covered.
**Fraud Risk**
+ Leading the change and development in culture, awareness, and ability in respect of fraud risk management in country.
+ Oversee the design, implementation, and continuous improvement of fraud risk controls across the customer lifecycle, including onboarding, transactions monitoring and account management.
+ Provide support and guidance to all Lines of Business, reviewing the effectiveness of controls, remedial action, delivery of training and awareness programs.
+ Assess, challenge and support changes to the scope and content of fraud controls to ensure they are fit for purpose in line with business risk appetite and changes in organizational structures.
+ Provide subject matter expert support to assist all lines of business in their review of Business' new products/processes.
+ Supporting, planning, conducting, and executing fraud risk related reviews across all lines of business
**Qualifications**
+ Leadership skills for a constantly changing fraud environment, competing priorities, management of senior stakeholders.
+ High level of professional competence knowledge and experience in AML and Fraud. Specifically, beneficial if this is in respect of typologies, attacks methodologies and controls to manage key indicators.
+ Thorough knowledge of products, process, banking systems and controls will be important.
+ Strategic thinking and problem-solving skill
+ Strong analytical and data-driven mindset. Knowledge and awareness of current fraud trends, specifically in all areas of first, second- and third-party frauds.
+ Strong risk management skills and the ability to identify risk.
+ Articulate in presentation and clear thought leadership to strategize and take forward initiatives.
+ Strong leadership and team development
+ Excellent communication skills & stakeholder management skills
**Opening up a world of opportunity**
is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.
Issued by HSBC Bank Malaysia Berhad
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Head of Protective Security

Kuala Lumpur, Kuala Lumpur HSBC

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Head of Protective Security
Brand: HSBC
Area of Interest: Operations
Location:
Kuala Lumpur, Federal Territory of Kuala Lumpur, MY, 55188
Work style: Hybrid Worker
Date: 22 Oct 2025
**Some careers grow faster than others.**
If you're looking for a career that will give you plenty of opportunities to develop, join HSBC and your future will be rich with potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.
**Role Purpose**
Protective Security (PS) is responsible for the protection of our people, buildings, and assets. This is achieved by deploying physical & electronic countermeasures to minimise the risk. PS also work closely with internal stakeholders, partner vendors, intelligence agencies and law enforcement to monitor and respond to the changing threat landscape.
This position manages the delivery of the Global PS strategy for the Market, the day to day running of Protective Security within the Market and the response to any major incident.
First line of defence Control Owner, the job holder ensures that market PS controls operate in alignment with global and regional policy, PS standards, local regulations and remain operationally effective.
This role has primary responsibility is to operationally oversee all the day to day running of the market and operational activity including but not limited to Business Traveller safety, Kidnap & Extortion preparedness, Security Personnel, Country Evacuation Plans, Terrorist attacks, Security Site reviews, training & awareness programmes and Penetration tests.
Market (Malaysia) provides leadership and guidance for all the PS teams in the Market. The role holder has a number of core areas of responsibility for their specific market:
+ Operationally oversee all Protective Security activity for the Market.
+ Manage the response and resolution to any material security incidents.
+ Manage the local Protective Security team.
+ Provide clear strategic direction and leadership.
+ Build trusting relationships with key stakeholders based on a common understanding of roles and responsibilities.
+ SME for Protective Security.
Ensure that market PS teams work in alignment with global and regional policy, Protective Security standards and applicable local regulations.
**Principal Accountabilities:**
+ Accountable for execution of all Protective Security owned controls and control monitoring in the market.
+ Provide leadership and support for the market team.
+ Oversee the management of all identified risks, issues (self-identified, 2LOD and audit points) ensuring mitigating actions are implemented to agreed target dates.
+ Ensure all incidents are managed in line with procedures, escalated to Regional Head of PS, that the risk owner is supported and that communication with all interested parties is maintained throughout.
+ Ensure that Risk Owners have sufficient support, advice and counsel during a major incident
+ Provide local input into the Global/Regional initiates and requirement.
+ Responsible for Market level reporting
+ Oversee any operational and business requirements.
**Qualifications:**
+ Strong track record within risk management and/or incident management.
+ Previous experience within a senior PS role.
+ Understanding of bank operation practices. Head Office experience desirable.
+ Experience in managing third party service providers.
+ Excellent written and oral communication skills with the ability to communicate to an Executive management level audience.
+ Strong presentation skills with experience in delivering training material.
+ Exceptional organisational and planning skills.
+ Established relationships with local/federal law enforcement, intelligence agencies & industry peers.
+ Relevant industry qualifications and membership of professional bodies.
Due to the urgent hiring need, candidates with immediate right to work locally and no relocation needed will be prioritised.
**Opening up a world of opportunity.**
is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.
**Issued by HSBC Bank Malaysia Berhad**
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Head of IT Governance

Kuala Lumpur, Kuala Lumpur Manulife

Posted 13 days ago

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Job Description

**The Opportunity**
This position exists to operationally address risk when technology is used, deployed, and changed as well as to ensure technology survivability when critical business processes are supported by technology. Lastly, to ensure that value is reaped in optimizing and managing the total cost of ownership and usage of technology. The success of the role is measured by the continuous improvement in technology risk posture and value derived from ownership.
**Position Responsibilities:**
+ Deliver audit readiness and compliance assurance by leading all IT-related internal and external audit engagements, ensuring timely execution, effective coordination, and resolution of findings. Maintain up-to-date, regulator-aligned IT policies and drive organization-wide awareness and adherence to minimize compliance risks.
+ Strengthening IT risk posture and regulatory alignment through proactive gap analysis, timely remediation of security vulnerabilities (e.g., patching, access rights, EOL components), and implementation of solutions that address evolving regulatory requirements and internal controls.
+ Enable strategic IT governance and operational stability by providing accurate inputs for executive reporting and strategic planning, and by leading the Change Approval Board (CAB) to ensure all IT changes are justified, tested, and deployed with minimal risk to business operations.
+ Optimize IT financial governance and cost efficiency by overseeing monthly IT spend analysis, guiding annual BAU and governance budgeting, and validating related party transactions (RPT) to ensure accuracy and compliance. Deliver timely and accurate financial reporting for key forums such as Monthly Operation Reviews (MOR), Quarterly Incremental Planning (QIP), and Malaysia Scorecard updates, while supporting project teams in reclassifying infrastructure costs to appropriate initiatives.
+ Ensure procurement compliance and vendor governance by managing IT procurement activities in alignment with policy standards, including software, hardware, and vendor renewals. Maintain accurate records in Ivalua and the outsourcing vendor register for timely reporting to Risk Management, while driving cost optimization through analysis of existing IT charges and identifying opportunities for savings.
+ Enhance IT resilience and regulatory readiness by coordinating local application teams with global infrastructure and business units for data center and disaster recovery (DR) exercises, ensuring alignment and preparedness. Lead the annual IT business impact assessment and maintain up-to-date Fusion records and system testing in collaboration with Risk and Compliance. Support regulatory compliance by compiling and updating IT system data for submissions, conducting key control testing, and ensuring adherence to IT-related policies in partnership with the Risk Management team.
**Required Qualifications:**
+ University degree (with at least 10-15 years working experience)
+ Experience in IT Finance accounting e.g., budgeting, capitalization, accrual, payments tracking, reporting, licensing, and subscriptions.
+ Experience with IT Procurement process like quotation, cost negotiation, contract drafting and review, and payments.
+ Familiar with IT Security related processes.
+ Familiar with IT Strategy planning and adherence to KPI as well as negotiation of targets.
+ Proven leadership skills.
**Preferred Qualifications:**
+ Experience with Change Request management, ITIL certifications will be helpful.
+ Experience in IT Disaster Recovery will be advantageous.
+ Experience with being IT audited by both internal and external auditors. Exposure to COBIT framework will be advantageous.
**_When you join our team:_**
+ We'll empower you to learn and grow the career you want.
+ We'll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
+ As part of our global team, we'll support you in shaping the future you want to see.
**Acerca de Manulife y John Hancock**
Manulife Financial Corporation es un importante proveedor internacional de servicios financieros que ayuda a las personas a tomar decisiones de una manera más fácil y a vivir mejor. Para obtener más información acerca de nosotros, visite .
**Manulife es un empleador que ofrece igualdad de oportunidades**
En Manulife/John Hancock, valoramos nuestra diversidad. Nos esforzamos por atraer, formar y retener una fuerza laboral tan diversa como los clientes a los que prestamos servicios, y para fomentar un entorno laboral inclusivo en el que se aprovechen las fortalezas de las culturas y las personas. Estamos comprometidos con la equidad en las contrataciones, la retención de talento, el ascenso y la remuneración, y administramos todas nuestras prácticas y programas sin discriminación por motivos de raza, ascendencia, lugar de origen, color, origen étnico, ciudadanía, religión o creencias religiosas, credo, sexo (incluyendo el embarazo y las afecciones relacionadas con este), orientación sexual, características genéticas, condición de veterano, identidad de género, expresión de género, edad, estado civil, estatus familiar, discapacidad, o cualquier otro aspecto protegido por la ley vigente.
Nuestra prioridad es eliminar las barreras para garantizar la igualdad de acceso al empleo. Un representante de Recursos Humanos trabajará con los solicitantes que requieran una adaptación razonable durante el proceso de solicitud. Toda la información que se haya compartido durante el proceso de solicitud de adaptación se almacenará y utilizará de manera congruente con las leyes y las políticas de Manulife/John Hancock correspondientes. Para solicitar una adaptación razonable en el proceso de solicitud, envíenos un mensaje a .
**Modalidades de Trabajo**
Híbrido
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Head Of Sales & Marketing

Kuala Lumpur, Kuala Lumpur AVF GLOBAL SERVICES

Posted 8 days ago

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Job Description

* Lead the Sales & Marketing functions across all campuses in Malaysia.

* Design and implement marketing and admissions strategies aligned with group-level business plans and brand guidelines.

* Monitor and report admissions performance on a weekly, monthly, quarterly, and annual basis.

* Drive online and offline marketing initiatives, including digital campaigns, events, school outreach, and media relations.

* Collaborate with the group marketing team to ensure brand consistency and performance reporting.

* Collaborate with the Finance Team to plan the Sales & Marketing budget.

* Drive customer (parent) satisfaction through proactive engagement & follow-ups.

* Build and lead a high-performing sales and marketing team across campuses.



Requirements:

* Preferably a Master's Degree/MBA or a minimum of a Bachelor's Degree.

* 15-20 years of working experience in sales, marketing, or business development, preferably in the EDUCATION SECTOR or a CUSTOMER-CENTRIC INDUSTRY.

* Good communication and interpersonal skills.

* ONLY MALAYSIAN CANDIDATES are encouraged to apply.



TERMS OF EMPLOYMENT: YEARLY RENEWABLE CONTRACT

WORKING HOURS: MON TO FRI (8 am to 4 pm) / Every Sat (8 am to 12 noon)
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Head of Demand Planning Services

Petaling Jaya, Selangor Sanofi Group

Posted 20 days ago

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Job Description

**_About the job_**
The Head of Demand Planning Services is responsible for leading and managing the demand planning activities within the hub, ensuring alignment with global strategies and objectives. This role is critical in driving demand planning processes, overseeing daily operations, mentoring team members, and acting as a liaison between the demand planning function, global hub leadership, and key stakeholders.
**Key Accountabilities**
+ Lead and manage the demand planning team, providing strategic direction, mentorship, and coaching to ensure professional growth and high performance
+ Develop and implement strategic plans for the demand planning in the hub, focusing on continuous improvement and operational efficiency
+ Drive improvements in demand planning processes and methodologies, leveraging advanced planning tools and ERP systems (SAP and Kinaxis)
+ Ensure the accuracy and reliability of demand plans by maintaining robust quality assurance processes and compliance with internal and external regulatory frameworks
+ Act as the primary interface between the demand planning team, global hub leadership, and key stakeholders, ensuring effective communication and collaboration
+ Monitor key performance indicators (KPIs) and ensure that teams meet or exceed targets, driving continuous improvement initiatives within the hub
+ Manage resources effectively, ensuring that teams have the necessary tools, training, and support to perform their roles
+ Identify and address resource gaps to optimize team performance
+ Ensure that all demand planning activities comply with established internal quality standards and external regulatory requirements
+ Implement and maintain robust quality assurance processes to ensure the accuracy and reliability of demand plans
+ Foster a culture of innovation and continuous improvement within the demand planning team
+ Prepare and present demand planning reports for senior management, providing insights and recommendations for strategic decision-making
+ Stay updated on industry trends and best practices to ensure the hub's activities remain compliant and cutting-edge
+ Leverage feedback and best practices to drive improvements and achieve operational excellence
**_About you_**
**Skills/Expertise/Experience**
+ Advanced degree (e.g., Master's or PhD) in Supply Chain Management, Business Administration, or a related field.
+ Minimum 8 years of professional experience in demand planning roles with demonstrated team leadership capabilities
+ Excellent English communication and writing skills
**Preferred Skills/Expertise/Experience**
+ Proven multinational leadership track record
+ Excellent proficiency in demand planning tools and ERP systems (SAP and Kinaxis)
+ Comprehensive understanding of internal and external regulatory frameworks
+ Strong skills in mentoring, coaching, and team development
+ Effective liaison capabilities to act as the communication bridge between the demand planning team, global hub leadership, and key stakeholders
+ Proficient in problem-solving, attention to detail, and good organizational skills
+ Knowledge of pharmaceutical primary and secondary manufacturing processes preferable
**Competency Requirements**
+ A high level of accountability and attention to details required
+ Demonstrated high standards of integrity, professionalism, and commitment
+ Good team facilitation and relationship building skills
**Pursue** **_progress_** **, discover** **_extraordinary_**
Better is out there. Better medications, better outcomes, better science. But progress doesn't happen without people - people from different backgrounds, in different locations, doing different roles, all united by one thing: a desire to make miracles happen. So, let's be those people.
At Sanofi, we provide equal opportunities to all regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, ability or gender identity.
Watch our ALL IN video ( and check out our Diversity Equity and Inclusion actions at sanofi.com ( !
Global Terms & Conditions and Data Privacy Statement ( is dedicated to supporting people through their health challenges. We are a global biopharmaceutical company focused on human health. We prevent illness with vaccines, provide innovative treatments to fight pain and ease suffering. We stand by the few who suffer from rare diseases and the millions with long-term chronic conditions.
With more than 100,000 people in 100 countries, Sanofi is transforming scientific innovation into healthcare solutions around the globe. Discover more about us visiting or via our movie We are Sanofi ( an organization, we change the practice of medicine; reinvent the way we work; and enable people to be their best versions in career and life. We are constantly moving and growing, making sure our people grow with us. Our working environment helps us build a dynamic and inclusive workplace operating on trust and respect and allows employees to live the life they want to live.
All in for Diversity, Equity and Inclusion at Sanofi - YouTube (
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Head of Online Sales, Malaysia

RELX INC

Posted 13 days ago

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Job Description

Head of Online Sales, Malaysia
Are you a sales leader with proven success in achieving revenue targets and building effective sales teams?
Will you like to join a Global leader in Legal Analytics and Technology?
About our Team
LexisNexis Legal & Professional, which serves customers in more than 150 countries with 11,300 employees worldwide, is part of RELX, a global provider of information-based analytics and decision tools for professional and business customers.
About the Role
The primary responsibility of the Head of Sales, Malaysia is to drive the sales business performance according to the Malaysia business strategy and financial goals. Provide overall strategic leadership, coordination, and functional management of all sales activities for the Malaysia business so that the business drives digital solutions sales and revenue growth.
The Head of Sales must provide strategic, and execution focus to current and prospective market segments in Malaysia by leading in sales and strategy development to drive revenue and ensure profitability, champion operational excellence via data integrity management, drive pipeline and conversion of both white space and existing markets.
Lead an engaged and talented workforce while managing attrition and its impact to productivity and results and to actively represent the LexisNexis brand with our customers to ensure successful long-term growth in Malaysia. The position also requires implementing a more effective sales process including the migration from print to online and then online to digital business lines.
Sales strategy, process, planning and execution -drive sales and revenue growth, expand our share of the market and stimulate demand for new technology-based solutions that will drive revenue acceleration into new markets.
Responsibilities
+ Creating a balanced Sales strategy that defends, develops and expands our existing revenue streams in the long-term digital sales subscription business, whilst stimulating revenue growth from Specialist products and Solutions. Have the commercial capability to expand share and grow revenues, whilst increasing gross margins (and not diluting % margins).
+ Preparing a robust operating plan so that budgets and forecasts are consistently achieved. Take overall responsibility and ownership for the achievement of sales and other performance targets across the team.
+ Execute plan by building a highly motivated and skilled sales team with a healthy succession plan and an effective new hire on-boarding, performance management and attrition management program.
+ Act as advocate and champion for LexisNexis policies and processes to internal stake holders and customers including but not limited to compliance with all local and global policies, adherence to sales and customer metric deliverables and collaborate with all functions to drive sales results and business goals.
+ Sales Operations & Excellence leadership. Drive and Lead Sales Incentive Planning and create relevant sales metrics to drive sales performance for new, renewal, upsell & manage down sell and cancellation.
+ Drive Sales Performance Management, Excellence. Training and Organizational Structures as required. Support sales and revenue growth
+ Develop go-to market strategy and launch plans at the product level through coordination with stakeholders and accountable for coordinated execution across product, sales, marketing and other customer facing teams. Ensure ROI for go to market strategy, including revenue goals.
+ Develop appropriate metrics and tracking of launch initiatives and ensure reporting to stakeholders.
+ Provide inputs for technology, newer products, marketing trends and competitive insight into the business.
Requirements
+ 8 to 10 years proven B2B sales experience with minimum 3 years in a people management/ leadership role
+ Experience building and managing sales team to exceed sales targets, drive new business and account management
+ Ability to engage and influence C-level stakeholders in complex decision-making cycles
+ Passion for delivering outstanding customer experience and long-term value
+ Excellent verbal and written communication skills
Work in a way that works for you
We promote a healthy work/life balance across the organisation. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals.Working for you
We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer:- Medical Inpatient and Outpatient Insurance: Coverage for your healthcare needs. - Life Assurance Policies: Providing financial security for your loved ones. - Modern Family Benefits: Support for maternity, paternity, and adoption needs. - Long Service Award: Recognition for your dedication and loyalty. - Access to Learning and Development Resources: Empowering your professional growth.
About the Business
LexisNexis Legal & Professional® provides legal, regulatory, and business information and analytics that help customers increase their productivity, improve decision-making, achieve better outcomes, and advance the rule of law around the world. As a digital pioneer, the company was the first to bring legal and business information online with its Lexis® and Nexis® services.
We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact .
Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams here .
Please read our Candidate Privacy Policy .
We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.
USA Job Seekers:
EEO Know Your Rights .
RELX is a global provider of information-based analytics and decision tools for professional and business customers, enabling them to make better decisions, get better results and be more productive.
Our purpose is to benefit society by developing products that help researchers advance scientific knowledge; doctors and nurses improve the lives of patients; lawyers promote the rule of law and achieve justice and fair results for their clients; businesses and governments prevent fraud; consumers access financial services and get fair prices on insurance; and customers learn about markets and complete transactions.
Our purpose guides our actions beyond the products that we develop. It defines us as a company. Every day across RELX our employees are inspired to undertake initiatives that make unique contributions to society and the communities in which we operate.
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