126 Tata Consultancy Services jobs in Malaysia

**Our Purpose**
_Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential._
**Title and Summary**
Managing Consultant, Advisors & Consulting Services, Marketing
Advisors Client Services, Data & Services
Mastercard Data & Services provides cutting-edge data analysis and services to Fortune 500s, governments, and nonprofits to make multimillion-dollar business decisions and grow their organizations. Our Advisors Client Services team combines traditional management consulting with Mastercard's rich data assets, proprietary platforms, and technologies to provide clients with powerful strategic insights and recommendations. Mastercard Advisors works with a diverse global customer base across industries, from banking and payments to retail and restaurants.
The Advisors Client Services group has five specializations: Strategy & Transformation, Performance Analytics, Business Experimentation, Marketing, and Program Management. Our Marketing consultants lead the strategy development and implementation of campaigns and engagements for clients. They use customer data to provide deep direct marketing expertise across channels, evaluating campaign results and adapting the approach to optimize marketing performance.
Positions for different specializations and levels are available in separate job postings. Please review our consulting specializations to learn more about all opportunities and apply for the position that is best suited to your background and experience.
Roles and Responsibilities
Client Impact
Manage deliverable development and multiple workstreams on projects across a range of industries and problem statements
Contribute to the development of marketing strategies and campaigns for large regional and global clients by working with technology and data
Manage working relationship with client managers, and act as trusted and reliable partner
Team Collaboration & Culture
Develop sound business recommendations and deliver effective client presentations
Plan, organize, and structure own work and that of junior project delivery consultants to generate marketing strategies and insights, and prepare presentations
Lead team and external meetings, and lead or co-lead project management
Collaborate with internal Mastercard stakeholders including Product and Business Development to build the firm's intellectual capital and solution development
Grow from coaching to enable ownership of day-to-day project management across client projects, and mentor junior consultants
Qualifications
Basic qualifications
Undergraduate degree with work experience in marketing and campaign projects focused on one or more of the following fields: marketing content, digital and social media campaigns, digital customer experience, digital marketing, end-to-end product launch, ad-tech and mar-tech ecosystems, offline marketing activities/campaigns, media management and planning, direct response marketing
Experience managing tasks or workstreams in a collaborative team environment with third parties
Experience managing clients or internal stakeholders, and vendors
Advanced Word, Excel, and PowerPoint skills
Ability to perform multiple tasks with multiple clients in a fast-paced, deadline-driven environment
Ability to communicate effectively in English and the local office language (if applicable)
Eligibility to work in the country where you are applying, as well as apply for travel visas as required by travel needs
Preferred qualifications
Additional marketing experience in one or more of the following fields: marketing and campaign experience from agency environment, search engine optimization and search engine marketing, video making (e.g., scripting, storyboard, and content), marketing content, usability labs and experience research, print production management
Global supply chain management (GSM), including sourcing new suppliers and assessing third party production vendors
Experience with data visualization tools (e.g., Tableau, Power BI)
Experience developing and implementing solutions and measuring impact on clients' business
Experience managing tasks or workstreams in a collaborative team environment with third parties
Experience coaching junior delivery consultants
Relevant industry expertise and/or experience in product, sales, or marketing technology
MBA or master's degree with specialization in marketing or digital (not required)
**Corporate Security Responsibility**
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
+ Abide by Mastercard's security policies and practices;
+ Ensure the confidentiality and integrity of the information being accessed;
+ Report any suspected information security violation or breach, and
+ Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build asustainableeconomy where everyone can prosper. We support a wide range of digital payments choices, making transactionssecure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Managing Consultant, Advisors & Consulting Services, Marketing Advisors Client Services, Data & Services Mastercard Data & Services provides cutting-edge data analysis and services to Fortune 500s, governments, and nonprofits to make multimillion-dollar business decisions and grow their organizations. Our Advisors Client Services team combines traditional management consulting with Mastercard’s rich data assets, proprietary platforms, and technologies to provide clients with powerful strategic insights and recommendations. Mastercard Advisors works with a diverse global customer base across industries, from banking and payments to retail and restaurants. The Advisors Client Services group has five specializations: Strategy & Transformation, Performance Analytics, Business Experimentation, Marketing, and Program Management. Our Marketing consultants lead the strategy development and implementation of campaigns and engagements for clients. They use customer data to provide deep direct marketing expertise across channels, evaluating campaign results and adapting the approach to optimize marketing performance. Positions for different specializations and levels are available in separate job postings. Please review our consulting specializations to learn more about all opportunities and apply for the position that is best suited to your background and experience.

Roles and Responsibilities Client Impact Manage deliverable development and multiple workstreams on projects across a range of industries and problem statements Contribute to the development of marketing strategies and campaigns for large regional and global clients by working with technology and data Manage working relationship with client managers, and act as trusted and reliable partner

Team Collaboration & Culture Develop sound business recommendations and deliver effective client presentations Plan, organize, and structure own work and that of junior project delivery consultants to generate marketing strategies and insights, and prepare presentations Lead team and external meetings, and lead or co-lead project management Collaborate with internal Mastercard stakeholders including Product and Business Development to build the firm's intellectual capital and solution development Grow from coaching to enable ownership of day-to-day project management across client projects, and mentor junior consultants

Qualifications Basic qualifications Undergraduate degree with work experience in marketing and campaign projects focused on one or more of the following fields: marketing content, digital and social media campaigns, digital customer experience, digital marketing, end-to-end product launch, ad-tech and mar-tech ecosystems, offline marketing activities/campaigns, media management and planning, direct response marketing Experience managing tasks or workstreams in a collaborative team environment with third parties Experience managing clients or internal stakeholders, and vendors Advanced Word, Excel, and PowerPoint skills Ability to perform multiple tasks with multiple clients in a fast-paced, deadline-driven environment Ability to communicate effectively in English and the local office language (if applicable) Eligibility to work in the country where you are applying, as well as apply for travel visas as required by travel needs

Preferred qualifications Additional marketing experience in one or more of the following fields: marketing and campaign experience from agency environment, search engine optimization and search engine marketing, video making (e.g., scripting, storyboard, and content), marketing content, usability labs and experience research, print production management Global supply chain management (GSM), including sourcing new suppliers and assessing third party production vendors Experience with data visualization tools (e.g., Tableau, Power BI) Experience developing and implementing solutions and measuring impact on clients' business Experience managing tasks or workstreams in a collaborative team environment with third parties Experience coaching junior delivery consultants Relevant industry expertise and/or experience in product, sales, or marketing technology MBA or master’s degree with specialization in marketing or digital (not required)

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard’s security policies and practices;

Ensure the confidentiality and integrity of the information being accessed;

Report any suspected information security violation or breach, and

Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

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Position Overview

Director, Advisors & Consulting Services - GenAI Strategy & Deployment

Location: Mastercard, Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

Reporting to the Principal and working closely with the Mastercard AI team, the Senior Managing Consultant / Director role will spearhead GenAI-driven consulting engagements for clients—especially card issuers and other financial services organizations. You will lead multidisciplinary teams of data scientists, ML engineers, and business strategists to develop long term strategies to build GenAI solutions and implement GenAI solutions that transform how clients approach analytics, automation, and value generation.

In This Role, You Will

• Shape and deliver AI strategies that address complex business challenges for payments-centric companies.
• Advance the firm’s AI capabilities through consistent thought leadership, external outreach, and the development of new service offerings.
• Mentor and grow junior colleagues, fostering a collaborative team culture around innovative AI methodologies.

Key Responsibilities

• Develop GenAI-Driven Strategies for Business Impact
• Identify high-impact opportunities for GenAI within client organizations, particularly in card issuing and payments.
• Quantify the full value potential of GenAI solutions, detailing the value levers, critical dependencies, and feasibility pathways to maximize ROI.
• Architect end-to-end GenAI solutions by combining expertise in data engineering, solution design, and domain-specific knowledge (e.g., credit card issuing).
• Secure Alignment from executive stakeholders, translating ambitious AI visions into actionable plans with clear timelines, deliverables, and success metrics.
• Scale effective GenAI initiatives across multiple use cases, proactively addressing technical or organizational hurdles to ensure widespread adoption.
• Lead Rapid, Iterative GenAI Delivery
• Partner with GenAI and AI engineering leaders to oversee project roadmaps, ensuring iterative versioning, pilot rollouts, and timely stakeholder updates.
• Collaborate closely with business leaders to co-own solutions, gather continuous feedback, and adjust scopes for maximum business value.
• Drive a balanced approach to problem-solving, focusing on both technical feasibility and strategic payoff—avoiding unnecessary complexity.
• Augment client teams by providing change management and GenAI expertise, ensuring full realization of value and adoption of best practices.
• Expand Thought Leadership & External Network
• Publish and present on cutting-edge GenAI methods and industry insights—e.g., through whitepapers, case studies, conference keynotes, and journal articles.
• Build an external network of GenAI experts, industry leaders, and academic partners to keep the firm at the forefront of emerging AI trends.
• Advise on best practices around AI ethics, governance, and regulatory considerations in financial services.
• Elevate the firm’s reputation by participating in relevant forums, client discussions, and industry events, driving new business opportunities.
• Innovate & Scale the GenAI Operating Model
• Develop new delivery frameworks and methodologies to enhance the speed and consistency of GenAI project execution.
• Codify best practices, creating reusable assets (templates, playbooks) that help internal teams replicate successful approaches.
• Mentor junior colleagues, providing technical guidance and career development support to foster a robust, forward-thinking GenAI community.
• Champion cross-functional collaboration, ensuring alignment among data science, engineering, and business teams to deliver holistic solutions.

Qualifications & Skills

• Experience: 10+ years leading data-driven strategies and delivering measurable outcomes (preferably in financial services, payments, or card issuing).
• GenAI Hands-on experience: Developed and deployed GenAI use cases with proven value from end to end. Developed tools with open source LLM models (e.g., Deepseek, Liama).
• Thought Leadership: Demonstrated history of publishing, speaking at conferences, or driving innovative AI solutions in a recognized industry setting.
• Communication: Excellent executive-level presentation skills and the ability to translate complex AI concepts for non-technical stakeholders.
• Agile Mindset: Familiarity with agile methodologies, iterative development, and modern technology project management practices.
• Financial Services Domain: Deep understanding of the payments ecosystem and key operational challenges relevant to card issuers.
• Leadership: Experience managing direct reports and/or cross-functional teams, with a track record of mentoring talent and building high-performing groups.
• Education: Bachelor’s degree (or higher) in computer science, engineering, or related fields; Master’s degree or equivalent advanced study strongly preferred.

Why Join Us

• Impact at Scale: Collaborate with top-tier clients in the financial services space to drive transformational GenAI initiatives.
• Thought Leadership Platform: Shape industry perspectives by publishing, attending major events, and building an influential network.
• Professional Growth: Develop your leadership and technical skills by working on cutting-edge projects with leading experts in applied AI.
• Innovative Culture: Contribute to a dynamic environment that values experimentation, knowledge sharing, and continuous improvement.

Corporate Security Responsibility

• Abide by Mastercard’s security policies and practices;
• Ensure the confidentiality and integrity of the information being accessed;
• Report any suspected information security violation or breach, and
• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

Seniority level: Director

Employment type: Full-time

Job function: Other

Industries: Financial Services, IT Services and IT Consulting, and Technology, Information and Internet

Note: Referrals increase your chances of interviewing at Mastercard.

Location: Kuala Lumpur, Malaysia

#J-18808-Ljbffr

**Our Purpose**
_Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential._
**Title and Summary**
Associate Managing Consultant, Advisors & Consulting Services, Marketing
Overview
Services within Mastercard is responsible for acquiring, engaging, and retaining customers by managing fraud and risk, enhancing cybersecurity, and improving the digital payments experience. We provide value-added services and leverage expertise, data-driven insights, and execution.
The Advisors & Consulting Services group has five specializations: Strategy & Transformation, Performance Analytics, Business Experimentation, Marketing, and Program Management. Our Marketing consultants lead the strategy development and implementation of campaigns and engagements for clients. They use customer data to provide deep direct marketing expertise across channels, evaluating campaign results and adapting the approach to optimize marketing performance. Positions for different specializations and levels are available in separate job postings. Please review our consulting specializations to learn more about all opportunities and apply for the position that is best suited to your background and experience: Purpose
We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team - one that makes better decisions, drives innovation, and delivers better business results.
Envision this role as the pivot in a thrilling marketing services transformation. It's about fully embracing and fueling change while seamlessly balancing traditional marketing endeavors. This profile thrives in a dynamic environment, contributing ideas, and actively steering this transformational journey.
Roles and Responsibilities
Client Impact
- Manage deliverable development and multiple workstreams on projects across a range of industries and problem statements
- This role blends traditional marketing expertise with advanced AI-driven capabilities to deliver personalized, data-informed, and scalable marketing strategies. The professional is expected to operate at the intersection of creativity, data, analytics, and technology.
- Responsible for leading and integrating, managing, integrating and optimizing internal and external marketing technology (MarTech) stack to enable insights and data-driven, automated and marketing strategies that drive business impact
- Manage working relationship with client managers, and act as trusted and reliable partner
- Leverage artificial intelligence tools and data analytics to develop and optimize marketing strategies and campaigns. Analyze consumer behavior, market trends as well as insights, and large datasets to personalize marketing efforts
- Design and implement AI-enhanced marketing strategies that align with business goals.
- Use predictive analytics and machine learning models to forecast customer behavior and campaign performance. Leverage AI to create hyper-personalized experiences across digital touchpoints.
Team Collaboration & Culture
- Develop sound business recommendations and deliver effective client presentations
- Plan, organize, and structure own work and that of junior project delivery consultants to generate marketing strategies and insights, and prepare presentations
- Lead team and external meetings, and lead or co-lead project management
- Collaborate with internal Mastercard stakeholders including Product and - - Business Development to build the firm's intellectual capital and solution development
- Grow from coaching to enable ownership of day-to-day project management across client projects, and mentor junior consultants
Qualifications
Basic qualifications
- Undergraduate degree with work experience in marketing and campaign projects focused on one or more of the following fields: marketing content, digital and social media campaigns, digital customer experience, digital marketing, end-to-end product launch, ad-tech and mar-tech ecosystems, offline marketing activities/campaigns, media management and planning, direct response marketing
- Experience managing tasks or workstreams in a collaborative team environment with third parties
- Experience managing clients or internal stakeholders, and vendors
Advanced Word, Excel, and PowerPoint skills
- Ability to perform multiple tasks with multiple clients in a fast-paced, deadline-driven environment
- Ability to communicate effectively in English
- Eligibility to work in the country where you are applying, as well as apply for travel visas as required by travel needs
Preferred qualifications
- Additional marketing experience in one or more of the following fields: marketing and campaign experience from agency environment, search engine optimization and search engine marketing, video making (e.g., scripting, storyboard, and content), marketing content, usability labs and experience research, print production management
- Global supply chain management (GSM), including sourcing new suppliers and assessing third party production vendors
- Experience with data visualization tools (e.g., Tableau, Power BI)
- Experience developing and implementing solutions and measuring impact on clients' business
- Experience managing tasks or workstreams in a collaborative team environment with third parties
- Experience coaching junior delivery consultants
- Relevant industry expertise and/or experience in product, sales, or marketing technology
- MBA or master's degree with specialization in marketing or digital (not required)
**Corporate Security Responsibility**
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
+ Abide by Mastercard's security policies and practices;
+ Ensure the confidentiality and integrity of the information being accessed;
+ Report any suspected information security violation or breach, and
+ Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.

**Our Purpose**
_Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential._
**Title and Summary**
Consultant, Marketing Services, Advisors and Consulting Services
Overview
- Mastercard Advisors is the leading global professional services firm focused exclusively on payments and provides payments consulting, information, analytics, and customized services to financial institutions and their merchant partners worldwide. Addressing complex challenges in strategy, marketing, risk, and operations, Mastercard Advisors helps clients maximize the value of their payments businesses.
- Advisors, Managed Services is the global business unit responsible for delivering marketing consulting capabilities for Mastercard's customer verticals: financial institutions, governments, retailers and ecommerce
- The Managed Services Business Leader for Southeast Asia defines marketing consulting solutions and leads the delivery and execution of impactful engagements for this rapidly growing division, as well as for the leading accounts in the region. The role also actively supports sales efforts by building a body of quantifiable successes
- Are you a strategic and results driven digital performance marketing expert who uses analytical insights to drive growth and measurable results?
- Are you a team player, collaborative yet confident in your personal expertise?
- Can you identify and learn from digital and integrated marketing best practices?
- Are you familiar with SEA digital eco-systems and innovative martech solutions to propel performance?
Role
- Be a part of the expansion of Managed Services in Southeast Asia for leading local and regional accounts, working closely with Business Development
- This role blends traditional marketing expertise with advanced AI-driven capabilities to deliver personalized, data-informed, and scalable marketing strategies. The professional is expected to operate at the intersection of creativity, data, analytics, and technology.
- Responsible for leading and integrating, managing, integrating and optimizing internal and external marketing technology (MarTech) stack to enable insights and data-driven, automated and marketing strategies that drive business impact
- Deliver highly effective and efficient digital and integrated marketing strategies and programmes across all channels to acquire new profitable accounts and optimize portfolios for FIs, retailers and ecommerce, and governments
-Frame, package and design digital and integrated marketing solutions/products and manage delivery and execution from an end-to-end perspective to drive performance for clients
-Identify key pain points and deliver strategic value and growth to clients through strategic digital marketing projects
-Identify cost efficiencies and opportunities for scale and impact
-Manage external agencies
-Manage clients and corresponding projects cadence and P&L
-Manage multiple internal and external stakeholders effectively from inception through to project implementation and optimization
-Support and manage GTM strategies and programmes in key SEA markets
-Leverage artificial intelligence tools and data analytics to develop and optimize marketing strategies and campaigns. Analyze consumer behavior, market trends as well as insights, and large datasets to personalize marketing efforts
-Design and implement AI-enhanced marketing strategies that align with business goals.
-Use predictive analytics and machine learning models to forecast customer behavior and campaign performance. Leverage AI to create hyper-personalized experiences across digital touchpoints.
All About You
- BA required; MBA preferred
- Experience at a large issuing bank in Asia Pacific and/or other sophisticated payments markets; retailer experience a plus
- Performance and growth digital marketing experience in fintech and/or digital bank is beneficial
- Hands-on experience in designing and delivering large scale campaigns acquiring new customers and marketing to existing customers
- Comfortable in a remote managerial situation
- Acquainted with martech solutions
- Marketing consultancy experience preferred
- Strong business acumen and entrepreneurial spirit
- Excellent interpersonal, presentation and communications skills
- Strong team player and able to work independently at the same time
- Travel required; approximately 50% (post covid)
**Corporate Security Responsibility**
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
+ Abide by Mastercard's security policies and practices;
+ Ensure the confidentiality and integrity of the information being accessed;
+ Report any suspected information security violation or breach, and
+ Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.

Position Overview

Director, Advisors & Consulting Services - GenAI Strategy & Deployment Location: Mastercard, Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia Reporting to the Principal and working closely with the Mastercard AI team, the Senior Managing Consultant / Director role will spearhead GenAI-driven consulting engagements for clients—especially card issuers and other financial services organizations. You will lead multidisciplinary teams of data scientists, ML engineers, and business strategists to develop long term strategies to build GenAI solutions and implement GenAI solutions that transform how clients approach analytics, automation, and value generation. In This Role, You Will

Shape and deliver AI strategies that address complex business challenges for payments-centric companies. Advance the firm’s AI capabilities through consistent thought leadership, external outreach, and the development of new service offerings. Mentor and grow junior colleagues, fostering a collaborative team culture around innovative AI methodologies. Key Responsibilities Develop GenAI-Driven Strategies for Business Impact Identify high-impact opportunities for GenAI within client organizations, particularly in card issuing and payments. Quantify the full value potential of GenAI solutions, detailing the value levers, critical dependencies, and feasibility pathways to maximize ROI. Architect end-to-end GenAI solutions by combining expertise in data engineering, solution design, and domain-specific knowledge (e.g., credit card issuing). Secure Alignment from executive stakeholders, translating ambitious AI visions into actionable plans with clear timelines, deliverables, and success metrics. Scale effective GenAI initiatives across multiple use cases, proactively addressing technical or organizational hurdles to ensure widespread adoption. Lead Rapid, Iterative GenAI Delivery Partner with GenAI and AI engineering leaders to oversee project roadmaps, ensuring iterative versioning, pilot rollouts, and timely stakeholder updates. Collaborate closely with business leaders to co-own solutions, gather continuous feedback, and adjust scopes for maximum business value. Drive a balanced approach to problem-solving, focusing on both technical feasibility and strategic payoff—avoiding unnecessary complexity. Augment client teams by providing change management and GenAI expertise, ensuring full realization of value and adoption of best practices. Expand Thought Leadership & External Network Publish and present on cutting-edge GenAI methods and industry insights—e.g., through whitepapers, case studies, conference keynotes, and journal articles. Build an external network of GenAI experts, industry leaders, and academic partners to keep the firm at the forefront of emerging AI trends. Advise on best practices around AI ethics, governance, and regulatory considerations in financial services. Elevate the firm’s reputation by participating in relevant forums, client discussions, and industry events, driving new business opportunities. Innovate & Scale the GenAI Operating Model Develop new delivery frameworks and methodologies to enhance the speed and consistency of GenAI project execution. Codify best practices, creating reusable assets (templates, playbooks) that help internal teams replicate successful approaches. Mentor junior colleagues, providing technical guidance and career development support to foster a robust, forward-thinking GenAI community. Champion cross-functional collaboration, ensuring alignment among data science, engineering, and business teams to deliver holistic solutions. Qualifications & Skills

Experience: 10+ years leading data-driven strategies and delivering measurable outcomes (preferably in financial services, payments, or card issuing). GenAI Hands-on experience: Developed and deployed GenAI use cases with proven value from end to end. Developed tools with open source LLM models (e.g., Deepseek, Liama). Thought Leadership: Demonstrated history of publishing, speaking at conferences, or driving innovative AI solutions in a recognized industry setting. Communication: Excellent executive-level presentation skills and the ability to translate complex AI concepts for non-technical stakeholders. Agile Mindset: Familiarity with agile methodologies, iterative development, and modern technology project management practices. Financial Services Domain: Deep understanding of the payments ecosystem and key operational challenges relevant to card issuers. Leadership: Experience managing direct reports and/or cross-functional teams, with a track record of mentoring talent and building high-performing groups. Education: Bachelor’s degree (or higher) in computer science, engineering, or related fields; Master’s degree or equivalent advanced study strongly preferred. Why Join Us

Impact at Scale: Collaborate with top-tier clients in the financial services space to drive transformational GenAI initiatives. Thought Leadership Platform: Shape industry perspectives by publishing, attending major events, and building an influential network. Professional Growth: Develop your leadership and technical skills by working on cutting-edge projects with leading experts in applied AI. Innovative Culture: Contribute to a dynamic environment that values experimentation, knowledge sharing, and continuous improvement. Corporate Security Responsibility

Abide by Mastercard’s security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines. Seniority level: Director Employment type: Full-time Job function: Other Industries: Financial Services, IT Services and IT Consulting, and Technology, Information and Internet Note: Referrals increase your chances of interviewing at Mastercard. Location: Kuala Lumpur, Malaysia

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**Our Purpose**
_Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential._
**Title and Summary**
Associate Managing Consultant, Advisors & Consulting Services - Strategy & Transformation
Mastercard Services provides cutting-edge data analysis and services to Fortune 500s, governments, and nonprofits to make multimillion-dollar business decisions and grow their organizations. Our Advisors Client Services team combines traditional management consulting with Mastercard's rich data assets, proprietary platforms, and technologies to provide clients with powerful strategic insights and recommendations. Mastercard Advisors works with a diverse global customer base across industries, from banking and payments to retail and restaurants.
The Advisors Client Services group has five specializations: Strategy & Transformation, Performance Analytics, Business Experimentation, Marketing, and Program Management. Our Strategy & Transformation consultants lead clients through impactful decision-making as they tackle strategic, tactical, operational, and transformational business challenges. They apply a broad set of problem-solving techniques to improve the client's overall strategy, performance, and operations.
Positions for different specializations and levels are available in separate job postings. Please review our consulting specializations to learn more about all opportunities and apply for the position that is best suited to your background and experience.
Roles and Responsibilities
Client Impact
Manage deliverable development and workstreams on projects across a range of industries and problem statements
Contribute to and/or develop strategies and programs for large, regional, and global clients by leveraging data and technology solutions to unlock client value
Manage working relationship with client managers, and act as trusted and reliable partner
Team Collaboration & Culture
Develop sound business recommendations and deliver effective client presentations
Plan, organize, and structure own work and that of junior project delivery consultants to identify effective analysis structures to address client problems, synthesize analyses into relevant findings, and create impactful storylines
Lead team and external meetings, and lead or co-lead project management
Contribute to the firm's intellectual capital and solution development
Grow from coaching to enable ownership of day-to-day project management across client projects, and mentor junior consultants
Qualifications
Basic qualifications
Undergraduate degree with work experience in consulting, corporate strategy, business intelligence, business line management, or product management
Experience managing clients or internal stakeholders
Logical, structured thinking, and affinity for numerical analysis
Advanced Word, Excel, and PowerPoint skills
Ability to perform multiple tasks with multiple clients in a fast-paced, deadline-driven environment
Ability to communicate effectively in English and the local office language (if applicable)
Eligibility to work in the country where you are applying, as well as apply for travel visas as required by travel needs
Preferred qualifications
Experience managing tasks or workstreams in a collaborative team environment with third parties
Experience coaching junior delivery consultants
Relevant industry expertise
MBA or master's degree with relevant specialization (not required)
Our Purpose
We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team - one that makes better decisions, drives innovation, and delivers better business results.
**Corporate Security Responsibility**
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
+ Abide by Mastercard's security policies and practices;
+ Ensure the confidentiality and integrity of the information being accessed;
+ Report any suspected information security violation or breach, and
+ Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.

**Our Purpose**
_Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential._
**Title and Summary**
Associate Managing Consultant, Advisors & Consulting Services (Fraud & Authentication Expert)
Associate Managing Consultant, Advisors & Consulting Services
Advisors Client Services, Data & Services
Mastercard Data & Services provides cutting-edge data analysis and services to Fortune 500s, governments, and nonprofits to make multimillion-dollar business decisions and grow their organizations. Our Advisors Client Services team combines traditional management consulting with Mastercard's rich data assets, proprietary platforms, and technologies to provide clients with powerful strategic insights and recommendations. Mastercard Advisors works with a diverse global customer base across industries, from banking and payments to retail and restaurants.
The Advisors Client Services group has five specializations: Strategy & Transformation, Performance Analytics, Business Experimentation, Marketing, and Program Management. Our Strategy & Transformation consultants lead clients through impactful decision-making as they tackle strategic, tactical, operational, and transformational business challenges. They apply a broad set of problem-solving techniques to improve the client's overall strategy, performance, and operations.
Positions for different specializations and levels are available in separate job postings. Please review our consulting specializations to learn more about all opportunities and apply for the position that is best suited to your background and experience.
Roles and Responsibilities
Client Impact
Manage deliverable development and workstreams on projects across a range of industries and problem statements
Contribute to and/or develop strategies and programs for large, regional, and global clients by leveraging data and technology solutions to unlock client value
Manage working relationship with client managers, and act as trusted and reliable partner
Team Collaboration & Culture
Develop sound business recommendations and deliver effective client presentations
Plan, organize, and structure own work and that of junior project delivery consultants to identify effective analysis structures to address client problems, synthesize analyses into relevant findings, and create impactful storylines
Lead team and external meetings, and lead or co-lead project management
Contribute to the firm's intellectual capital and solution development
Grow from coaching to enable ownership of day-to-day project management across client projects, and mentor junior consultants
Qualifications
Basic qualifications
Undergraduate degree with work experience in consulting, corporate strategy, business intelligence, business line management, or product management
Experience managing clients or internal stakeholders
Logical, structured thinking, and affinity for numerical analysis
Advanced Word, Excel, and PowerPoint skills
Ability to perform multiple tasks with multiple clients in a fast-paced, deadline-driven environment
Ability to communicate effectively in English and the local office language (if applicable)
Eligibility to work in the country where you are applying, as well as apply for travel visas as required by travel needs
Preferred qualifications
Experience managing tasks or workstreams in a collaborative team environment with third parties
Experience coaching junior delivery consultants
Relevant industry expertise
MBA or master's degree with relevant specialization (not required)
Our Purpose
We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team - one that makes better decisions, drives innovation, and delivers better business results.
**Corporate Security Responsibility**
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
+ Abide by Mastercard's security policies and practices;
+ Ensure the confidentiality and integrity of the information being accessed;
+ Report any suspected information security violation or breach, and
+ Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.

**Our Purpose**
_Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential._
**Title and Summary**
Managing Consultant, Advisors & Consulting Services, Performance Analytics/Senior Data Scientist
Overview
Services within Mastercard is responsible for acquiring, engaging, and retaining customers by managing fraud and risk, enhancing cybersecurity, and improving the digital payments experience. We provide value-added services and leverage expertise, data-driven insights, and execution. Our Advisors & Consulting Services team combines traditional management consulting with Mastercard's rich data assets, proprietary platforms, and technologies to provide clients with powerful strategic insights and recommendations. Our teams work with a diverse global customer base across industries, from banking and payments to retail and restaurants.
The Advisors & Consulting Services group has five specializations: Strategy & Transformation, Performance Analytics, Business Experimentation, Marketing, and Program Management. Our Performance Analytics consultants translate data into insights by leveraging Mastercard and customer data to design, implement, and scale analytical solutions for customers. They use qualitative and quantitative analytical techniques and enterprise applications to synthesize analyses into clear recommendations and impactful narratives.
Positions for different specializations and levels are available in separate job postings. Please review our consulting specializations to learn more about all opportunities and apply for the position that is best suited to your background and experience:
and Responsibilities
Client Impact
- Lead client engagements across a range of industries and problem statements
- Develop analytics strategies and programs for large, regional, and global clients by leveraging data and technology solutions to unlock client value
- Own key relationships with mid-level to senior client stakeholders and independently assess client agenda, internal culture, and change readiness
Team Collaboration & Culture
- Lead team to creative insights and sound business recommendations, and deliver impactful client presentations while growing team members' roles and skills
- Provide analytical and day-to-day project delivery team leadership, and create a collaborative and inclusive environment for all levels
- Collaborate with internal Mastercard stakeholders including Product and Business Development to scope projects, create relevant solutions for clients, and build the firm's intellectual capital
- Provide on-the-job training, coaching, and mentorship to junior consultants
All About You
Basic qualifications
- Undergraduate degree in a quantitative field e.g. Mathematics, Physics, Engineering, Economics etc.
- Hands-on experience delivering Data Science and/or Analytics projects e.g. Machine-Learning, Clustering, Data Analysis , Business Intelligence etc.
- Experience coaching, leading, and managing technical teams across multiple projects
- Experience managing key client relationships
- Knowledge of business KPIs, financials and organizational leadership
- Ability to identify new business development opportunities, and experience drafting proposals and scoping new opportunities
- Analytical, interpretive, and problem-solving skills, including the proven ability to analyze large amounts of data and synthesize key findings and recommendations
- Experience with data analytics software (e.g., Python, R, SQL, SAS), and Data Visualization tools (e.g., Tableau, Power BI)
- Experience building, managing, and maintaining database structures to support analysis
- Advanced Word, Excel, and PowerPoint skills
- Ability to manage multiple tasks and clients in a fast-paced, deadline-driven environment
- Ability to communicate effectively in English and the local office language (if applicable)
- Eligibility to work in the country where you are applying, as well as apply for travel visas as required by travel needs
Preferred qualifications
- Additional data and analytics experience in Hadoop framework and coding using Impala, Hive, or PySpark
- Experience generating new knowledge or creating innovative solutions for a firm
- Relevant industry expertise
- Working knowledge of Cloud platforms (AWS; Azure; Google Coud) and latest GenAI models
- Master's degree with relevant specialization such as advanced analytics, big data, or mats/ stats discipline
**Corporate Security Responsibility**
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
+ Abide by Mastercard's security policies and practices;
+ Ensure the confidentiality and integrity of the information being accessed;
+ Report any suspected information security violation or breach, and
+ Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.